JOB VACANCY PROGRAM DIRECTOR HR Consulting Solutions is a national executive search firm that has been retained by Lifeline Recovery Center to conduct a search for a Program Director for their men's residential campus in Paducah, KY. ABOUT LIFELINE RECOVERY CENTER Lifeline Recovery Center is a nonprofit, faith-based addiction recovery program with a mission to restore individuals and families impacted by substance use. At the men's residential campus, Lifeline serves individuals who many have given up on-those navigating incarceration, homelessness, and years of broken relationships. The organization's mission is to help them reclaim their lives with structure, accountability, grace, and support. This is not just work, it's a calling. POSITION SUMMARY Reporting directly to the Director of Operations, the Program Director is a high-impact leadership role responsible for the day-to-day operations of the men's residential campus. This individual will oversee programming, supervise a team of up to 15 staff, and help guide a residential population of approximately 70 men through a faith-driven recovery journey. Success in this role means leading by example, upholding standards, and helping both clients and staff grow into the best version of themselves. This is a fast-paced, emotionally demanding role that requires clarity, confidence, discipline, and compassion. The right candidate will demonstrate servant leadership, emotional maturity, and strong boundaries while working alongside clients and staff toward lasting transformation. KEY RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS Provide strong, servant-minded leadership for the day-to-day operations of the men's residential program, ensuring structure, consistency, and alignment with Lifeline's recovery model. Supervise, coach, and evaluate administrative, peer support, and volunteer staff, promoting accountability, personal growth, and team development. Document formal supervision and provide clear, constructive feedback to enhance staff effectiveness and performance. Participate in treatment planning in collaboration with clinical and medical staff to support resident progress and continuity of care. Ensure personnel are trained on documentation protocols and performance expectations; monitor for compliance with internal procedures and regulatory standards. Maintain oversight of program quality assurance, including service delivery, clinical care, and timely, accurate documentation. Set and manage staff productivity expectations, helping the team meet established benchmarks while maintaining quality. Establish and nurture effective, therapeutic relationships with residents-adults facing life-controlling addictions-based on trust, structure, and mutual respect. Apply individualized strategies and interventions as outlined in each resident's person-centered treatment plan. Conduct random room checks, campus inspections, and after-hours searches as needed to maintain a safe and orderly environment. Lead by example in maintaining a clean, presentable, and professional campus at all times, including grounds, facilities, and vehicles. Uphold high standards of fiscal stewardship by managing program budgets and resources responsibly, seeking cost-effective solutions and eliminating waste. Embrace public speaking and represent Lifeline Recovery Center at community events and outreach opportunities. Serve as a consistent, calm, and confident leadership presence in a high-responsibility, fast-paced environment. Navigate challenges with diplomacy, negotiating, mediating, and advocating for residents while maintaining accountability. Demonstrate cultural awareness and sensitivity in all relationships and programming. Accurately gather, organize, and report data on service delivery, treatment progress, and program outcomes. Remain adaptable and committed to continuous improvement; perform additional duties as assigned in service of Lifeline's mission. Other duties as assigned. MINIMUM EDUCATION, COMPENTENCIES AND SKILLS Bachelor's degree in psychology, social work, or related field OR a high school diploma or equivalent with at least five (5) years of experience working in addiction recovery Exceptional verbal and written communication skills, with the ability to engage, present, and lead with clarity and professionalism. Committed to maintaining the highest level of confidentiality and ethical discretion. Sharp critical thinker with a solutions-oriented mindset and sound judgment. Thrives in a fast-paced environment, and adept at juggling multiple priorities, staying organized, and meeting tight deadlines. Skilled in navigating conflict with maturity, diplomacy, and a goal of resolution and growth. Collaborative leader and reliable team player who builds trust across departments and staff levels. Meticulously organized with an eye for detail and a knack for keeping systems running smoothly. Flexible and adaptable in the face of shifting priorities, diverse personalities, and unpredictable circumstances. Strong delegator and task manager who knows how to match the right person with the right job at the right time. Able to assess complex situations quickly and respond with calm, confident decision-making. Proactive and resilient, excelling under pressure without losing sight of mission or momentum. Consistently meets deadlines and follows through on commitments with excellence. Demonstrated success managing multiple projects simultaneously, from concept to execution. Well-versed in business and leadership fundamentals, including budgeting, team coordination, and strategic planning. Proven ability to lead teams with integrity, accountability, and a motivating presence. Strong planner and follow-up expert who ensures nothing falls through the cracks. Proficient in Microsoft Office and comfortable navigating a variety of digital systems and platforms. CADC, TCADC, LCADC or related clinical counseling credentials heavily preferred Familiarity with CARF standards and person-centered treatment planning strongly favored WHAT WE'RE LOOKING FOR A confident and steady leader who can make hard calls with heart Mission-driven, with a desire to serve the lost, the broken, and the overlooked Emotionally mature, not prone to drama or insecurity Highly dependable, modeling punctuality, appearance, language, and conduct Solution-oriented - you bring answers, not just problems A servant leader, willing to clean baseboards or carry groceries if the team needs it Spiritually grounded, aligned with a faith-based program that emphasizes healing through accountability and love WORK ENVIRONMENT & SCHEDULE Full-time position, primarily weekdays, with some evenings or weekends required Occasional travel required Physical requirements include walking campus grounds, bending, lifting, and facility checks BENEFITS OF WORKING WITH US Competitive Compensation Medical Insurance Generous PTO (Paid Vacation, Sick Leave, and Personal Days) 401(k) with 3% company match
10/25/2025
Full time
JOB VACANCY PROGRAM DIRECTOR HR Consulting Solutions is a national executive search firm that has been retained by Lifeline Recovery Center to conduct a search for a Program Director for their men's residential campus in Paducah, KY. ABOUT LIFELINE RECOVERY CENTER Lifeline Recovery Center is a nonprofit, faith-based addiction recovery program with a mission to restore individuals and families impacted by substance use. At the men's residential campus, Lifeline serves individuals who many have given up on-those navigating incarceration, homelessness, and years of broken relationships. The organization's mission is to help them reclaim their lives with structure, accountability, grace, and support. This is not just work, it's a calling. POSITION SUMMARY Reporting directly to the Director of Operations, the Program Director is a high-impact leadership role responsible for the day-to-day operations of the men's residential campus. This individual will oversee programming, supervise a team of up to 15 staff, and help guide a residential population of approximately 70 men through a faith-driven recovery journey. Success in this role means leading by example, upholding standards, and helping both clients and staff grow into the best version of themselves. This is a fast-paced, emotionally demanding role that requires clarity, confidence, discipline, and compassion. The right candidate will demonstrate servant leadership, emotional maturity, and strong boundaries while working alongside clients and staff toward lasting transformation. KEY RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS Provide strong, servant-minded leadership for the day-to-day operations of the men's residential program, ensuring structure, consistency, and alignment with Lifeline's recovery model. Supervise, coach, and evaluate administrative, peer support, and volunteer staff, promoting accountability, personal growth, and team development. Document formal supervision and provide clear, constructive feedback to enhance staff effectiveness and performance. Participate in treatment planning in collaboration with clinical and medical staff to support resident progress and continuity of care. Ensure personnel are trained on documentation protocols and performance expectations; monitor for compliance with internal procedures and regulatory standards. Maintain oversight of program quality assurance, including service delivery, clinical care, and timely, accurate documentation. Set and manage staff productivity expectations, helping the team meet established benchmarks while maintaining quality. Establish and nurture effective, therapeutic relationships with residents-adults facing life-controlling addictions-based on trust, structure, and mutual respect. Apply individualized strategies and interventions as outlined in each resident's person-centered treatment plan. Conduct random room checks, campus inspections, and after-hours searches as needed to maintain a safe and orderly environment. Lead by example in maintaining a clean, presentable, and professional campus at all times, including grounds, facilities, and vehicles. Uphold high standards of fiscal stewardship by managing program budgets and resources responsibly, seeking cost-effective solutions and eliminating waste. Embrace public speaking and represent Lifeline Recovery Center at community events and outreach opportunities. Serve as a consistent, calm, and confident leadership presence in a high-responsibility, fast-paced environment. Navigate challenges with diplomacy, negotiating, mediating, and advocating for residents while maintaining accountability. Demonstrate cultural awareness and sensitivity in all relationships and programming. Accurately gather, organize, and report data on service delivery, treatment progress, and program outcomes. Remain adaptable and committed to continuous improvement; perform additional duties as assigned in service of Lifeline's mission. Other duties as assigned. MINIMUM EDUCATION, COMPENTENCIES AND SKILLS Bachelor's degree in psychology, social work, or related field OR a high school diploma or equivalent with at least five (5) years of experience working in addiction recovery Exceptional verbal and written communication skills, with the ability to engage, present, and lead with clarity and professionalism. Committed to maintaining the highest level of confidentiality and ethical discretion. Sharp critical thinker with a solutions-oriented mindset and sound judgment. Thrives in a fast-paced environment, and adept at juggling multiple priorities, staying organized, and meeting tight deadlines. Skilled in navigating conflict with maturity, diplomacy, and a goal of resolution and growth. Collaborative leader and reliable team player who builds trust across departments and staff levels. Meticulously organized with an eye for detail and a knack for keeping systems running smoothly. Flexible and adaptable in the face of shifting priorities, diverse personalities, and unpredictable circumstances. Strong delegator and task manager who knows how to match the right person with the right job at the right time. Able to assess complex situations quickly and respond with calm, confident decision-making. Proactive and resilient, excelling under pressure without losing sight of mission or momentum. Consistently meets deadlines and follows through on commitments with excellence. Demonstrated success managing multiple projects simultaneously, from concept to execution. Well-versed in business and leadership fundamentals, including budgeting, team coordination, and strategic planning. Proven ability to lead teams with integrity, accountability, and a motivating presence. Strong planner and follow-up expert who ensures nothing falls through the cracks. Proficient in Microsoft Office and comfortable navigating a variety of digital systems and platforms. CADC, TCADC, LCADC or related clinical counseling credentials heavily preferred Familiarity with CARF standards and person-centered treatment planning strongly favored WHAT WE'RE LOOKING FOR A confident and steady leader who can make hard calls with heart Mission-driven, with a desire to serve the lost, the broken, and the overlooked Emotionally mature, not prone to drama or insecurity Highly dependable, modeling punctuality, appearance, language, and conduct Solution-oriented - you bring answers, not just problems A servant leader, willing to clean baseboards or carry groceries if the team needs it Spiritually grounded, aligned with a faith-based program that emphasizes healing through accountability and love WORK ENVIRONMENT & SCHEDULE Full-time position, primarily weekdays, with some evenings or weekends required Occasional travel required Physical requirements include walking campus grounds, bending, lifting, and facility checks BENEFITS OF WORKING WITH US Competitive Compensation Medical Insurance Generous PTO (Paid Vacation, Sick Leave, and Personal Days) 401(k) with 3% company match
Make a meaningful impact by leading security and public safety operations across multiple healthcare sites. Apply today and lead with purpose. We're seeking a strategic, experienced leader to ensure a safe environment for patients, visitors, and staff while advancing our mission through excellence in service, compliance, and team development. RELOCATION ASSISTANCE AVAILABLE Key Responsibilities: Lead regional security, public safety, and parking operations. Ensure compliance with safety standards, policies, and accreditation. Collaborate with site leaders to assess needs and implement solutions. Oversee training, competency development, and team performance. Manage budgets, staffing, and operational risk assessments. Support workplace violence prevention and emergency preparedness. Qualifications: Bachelor's degree in Criminal Justice or related field. 7+ years in public safety/security/law enforcement; 3+ years in leadership. Valid driver's license. Strong knowledge of security systems, compliance, and risk management. Exceptional communication, leadership, and analytical skills. Why Join Us? Be part of a mission-driven organization where your leadership ensures safety and peace of mind for thousands. You'll work with passionate teams, drive innovation, and help shape the future of healthcare security.
10/25/2025
Full time
Make a meaningful impact by leading security and public safety operations across multiple healthcare sites. Apply today and lead with purpose. We're seeking a strategic, experienced leader to ensure a safe environment for patients, visitors, and staff while advancing our mission through excellence in service, compliance, and team development. RELOCATION ASSISTANCE AVAILABLE Key Responsibilities: Lead regional security, public safety, and parking operations. Ensure compliance with safety standards, policies, and accreditation. Collaborate with site leaders to assess needs and implement solutions. Oversee training, competency development, and team performance. Manage budgets, staffing, and operational risk assessments. Support workplace violence prevention and emergency preparedness. Qualifications: Bachelor's degree in Criminal Justice or related field. 7+ years in public safety/security/law enforcement; 3+ years in leadership. Valid driver's license. Strong knowledge of security systems, compliance, and risk management. Exceptional communication, leadership, and analytical skills. Why Join Us? Be part of a mission-driven organization where your leadership ensures safety and peace of mind for thousands. You'll work with passionate teams, drive innovation, and help shape the future of healthcare security.
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
10/25/2025
Full time
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
Lifeline Center For Child Development
Buffalo, New York
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
10/25/2025
Full time
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
Job Title: Director of Transplant Services Location: Dallas, TX Employment Type: Full-Time Permanent Shift: Days Monday - Friday 8:00 AM - 5:00 PM Pay Range: $61.06 - $103.85 per hour (based on experience) About the Role We're seeking an experienced Director of Transplant Services to lead a high-performing transplant program in Dallas, TX. This role oversees operational, clinical, and strategic initiatives to ensure excellence in transplant services and patient outcomes across multiple organ programs. The ideal candidate is a visionary healthcare leader with a strong foundation in transplant program management, compliance, and interdisciplinary collaboration. Key Responsibilities Oversee and optimize daily operations of the transplant program, ensuring compliance with state and national standards. Partner with medical directors and senior leadership to align strategy, operations, and patient-centered goals. Develop and implement clinical best practices that improve quality outcomes and operational efficiency. Lead multidisciplinary teams to drive innovation and excellence across the care continuum. Maintain program accreditation and regulatory readiness. Foster collaboration with internal departments and external partners to expand transplant services. Monitor performance metrics, budget, and resource allocation to achieve organizational objectives. Represent the program in professional and community settings to promote awareness and engagement. Required Qualifications Education: Master's degree in Nursing, Business Administration, Health Administration, or a related field (Required) Experience: Minimum of 8+ years in Transplant Services and Peritoneal Dialysis operations, including leadership responsibilities. Licensure: RN license (active and unrestricted) preferred. In-depth knowledge of transplant operations, data management, and accreditation standards. Proven success in building and managing high-performing teams. Strong communication and leadership presence when collaborating with executives and clinical teams. Expertise in process improvement, fiscal management, and strategic planning. Proficiency in Microsoft Office Suite and healthcare information systems. What's Offered Competitive compensation based on experience Comprehensive medical, dental, and vision benefits Life and disability insurance Flexible Spending Accounts (FSA) Professional growth and leadership development opportunities
10/25/2025
Full time
Job Title: Director of Transplant Services Location: Dallas, TX Employment Type: Full-Time Permanent Shift: Days Monday - Friday 8:00 AM - 5:00 PM Pay Range: $61.06 - $103.85 per hour (based on experience) About the Role We're seeking an experienced Director of Transplant Services to lead a high-performing transplant program in Dallas, TX. This role oversees operational, clinical, and strategic initiatives to ensure excellence in transplant services and patient outcomes across multiple organ programs. The ideal candidate is a visionary healthcare leader with a strong foundation in transplant program management, compliance, and interdisciplinary collaboration. Key Responsibilities Oversee and optimize daily operations of the transplant program, ensuring compliance with state and national standards. Partner with medical directors and senior leadership to align strategy, operations, and patient-centered goals. Develop and implement clinical best practices that improve quality outcomes and operational efficiency. Lead multidisciplinary teams to drive innovation and excellence across the care continuum. Maintain program accreditation and regulatory readiness. Foster collaboration with internal departments and external partners to expand transplant services. Monitor performance metrics, budget, and resource allocation to achieve organizational objectives. Represent the program in professional and community settings to promote awareness and engagement. Required Qualifications Education: Master's degree in Nursing, Business Administration, Health Administration, or a related field (Required) Experience: Minimum of 8+ years in Transplant Services and Peritoneal Dialysis operations, including leadership responsibilities. Licensure: RN license (active and unrestricted) preferred. In-depth knowledge of transplant operations, data management, and accreditation standards. Proven success in building and managing high-performing teams. Strong communication and leadership presence when collaborating with executives and clinical teams. Expertise in process improvement, fiscal management, and strategic planning. Proficiency in Microsoft Office Suite and healthcare information systems. What's Offered Competitive compensation based on experience Comprehensive medical, dental, and vision benefits Life and disability insurance Flexible Spending Accounts (FSA) Professional growth and leadership development opportunities
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
10/25/2025
Full time
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required $81,202/$116,002 Salaried Employee Benefits PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
10/25/2025
Full time
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required $81,202/$116,002 Salaried Employee Benefits PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
Lifeline Center For Child Development
Albany, New York
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
10/25/2025
Full time
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
We pride ourselves on creating a warm and caring work environment for our employees! We treat one another with dignity, seek understanding and we value differences. About us: The Sisters of the Holy Names of Jesus and Mary (SNJM) is an international congregation of Catholic Sisters. If the SNJM work environment sounds like what you are looking for, we invite you to apply for the position we have in our Lake Oswego office. What we offer: A competitive package for our employees, including: Medical/dental/vision/life insurance - we pay 100% of employee-only premiums for full time employees 401(k) program with employer matching 11 paid holidays per year Paid time off (PTO) starting at 18 days/year About This Role: Using the person-directed care approach, the Director of Healthcare Services has the primary responsibility of overseeing and managing a broad holistic program of health services for Sisters who are living independently, in small communities or in care facilities primarily on the East and West Coast of the United States and in Windsor, Ontario. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides leadership and management to department staff. Participates in hiring Health & Well-Being (HWB) team members and oversees their supervision. Assesses and evaluates the current state and ongoing needs of HWB operations in each region with the goal of establishing a vision of care into the future. Works closely with the Province Leadership Team (PLT) and the HWB staff to address the health needs of the Sisters through a network of external health services. Develops and manages care policies and procedures for decision-making based on Province priorities and evolving realities. Keeps current regarding trends and best practices in health care delivery and public and community programs. Gathers information for and develops Province-wide programs (including housing, services and resources) for Sisters requiring HWB assistance. Provides health and well-being education and support for Sisters' roles, responsibilities, and relationships with one another throughout their life span. In coordination with the PLT, selects and contracts services with health care facilities and providers across the Province. Provides education to Sisters on the various systems of care and health care protocols. Oversees health data management systems, budget development and use of government programs. Leads the Safe Sister Driving Initiative. Works collaboratively with other Department Directors in addressing the needs of the Province. QUALIFICATIONS: Education: BSN Required; Adult Geriatric Nurse Practitioner MSN preferred. Experience: Minimum of ten years' experience in senior leadership in an eldercare facility or system, including experience in home health care, geriatrics, care management and hospice end-of-life care. Certification: Certified Geriatric Care Manager (CGCM) certification preferred. SKILLS, KNOWLEDGE, AND ABILITIES: Supportive of the mission of the Sisters of the Holy Names of Jesus and Mary. Model SNJM Guiding Values in carrying out work activities and responsibilities. Ability to respect and maintain confidentiality of sensitive information and respect professional boundaries. Diplomacy, flexibility, maturity, and professionalism in performance of job responsibilities. Exceptional interpersonal skills and demonstrated ability to foster respectful, collaborative relationships with HWB team members, SNJM staff and departments, Sisters and external stakeholders. Thorough knowledge and understanding of the concepts of aging and concerns of the elderly population. Demonstrated ability to communicate professionally, empathetically, and compassionately with elder population who may be ill, disabled, hospitalized, and/or experiencing loss. Strong management and leadership skills and a demonstrated ability to build, manage, mentor and motivate an effective team in a collaborative and respectful manner. Understanding of change management and ability to lead and manage change positively and enthusiastically. Willingness to learn about religious life and the SNJM culture. Ability to respond to urgent and/or stressful situations appropriately and calmly. Sensitivity to the needs of the aging and women's health issues. Understanding of complex issues surrounding medical insurance and benefit coordination. Strong organizational skills with the ability to prioritize and manage multiple tasks and responsibilities. High degree of flexibility and adaptability to shifting priorities and time constraints. Proficient knowledge of Microsoft Office and other computer software programs including, but not limited to Word, Excel, Outlook. Ability to travel throughout the U.S.-Ontario Province in carrying out job responsibilities and to attend professional conferences and related events. Valid driver's license and personal vehicle. DIRECTLY SUPERVISES : Directors of Clinical Care (CA/OR/WA), Director of Community Life (CA), Community Life Enrichment Manager (OR) and the Province Assistant Director of Healthcare Services. HOURS: Full time. May require evening and weekend work to accomplish the responsibilities of the position. SALARY: $135,000 - 150,000 depending on experience.
10/25/2025
Full time
We pride ourselves on creating a warm and caring work environment for our employees! We treat one another with dignity, seek understanding and we value differences. About us: The Sisters of the Holy Names of Jesus and Mary (SNJM) is an international congregation of Catholic Sisters. If the SNJM work environment sounds like what you are looking for, we invite you to apply for the position we have in our Lake Oswego office. What we offer: A competitive package for our employees, including: Medical/dental/vision/life insurance - we pay 100% of employee-only premiums for full time employees 401(k) program with employer matching 11 paid holidays per year Paid time off (PTO) starting at 18 days/year About This Role: Using the person-directed care approach, the Director of Healthcare Services has the primary responsibility of overseeing and managing a broad holistic program of health services for Sisters who are living independently, in small communities or in care facilities primarily on the East and West Coast of the United States and in Windsor, Ontario. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides leadership and management to department staff. Participates in hiring Health & Well-Being (HWB) team members and oversees their supervision. Assesses and evaluates the current state and ongoing needs of HWB operations in each region with the goal of establishing a vision of care into the future. Works closely with the Province Leadership Team (PLT) and the HWB staff to address the health needs of the Sisters through a network of external health services. Develops and manages care policies and procedures for decision-making based on Province priorities and evolving realities. Keeps current regarding trends and best practices in health care delivery and public and community programs. Gathers information for and develops Province-wide programs (including housing, services and resources) for Sisters requiring HWB assistance. Provides health and well-being education and support for Sisters' roles, responsibilities, and relationships with one another throughout their life span. In coordination with the PLT, selects and contracts services with health care facilities and providers across the Province. Provides education to Sisters on the various systems of care and health care protocols. Oversees health data management systems, budget development and use of government programs. Leads the Safe Sister Driving Initiative. Works collaboratively with other Department Directors in addressing the needs of the Province. QUALIFICATIONS: Education: BSN Required; Adult Geriatric Nurse Practitioner MSN preferred. Experience: Minimum of ten years' experience in senior leadership in an eldercare facility or system, including experience in home health care, geriatrics, care management and hospice end-of-life care. Certification: Certified Geriatric Care Manager (CGCM) certification preferred. SKILLS, KNOWLEDGE, AND ABILITIES: Supportive of the mission of the Sisters of the Holy Names of Jesus and Mary. Model SNJM Guiding Values in carrying out work activities and responsibilities. Ability to respect and maintain confidentiality of sensitive information and respect professional boundaries. Diplomacy, flexibility, maturity, and professionalism in performance of job responsibilities. Exceptional interpersonal skills and demonstrated ability to foster respectful, collaborative relationships with HWB team members, SNJM staff and departments, Sisters and external stakeholders. Thorough knowledge and understanding of the concepts of aging and concerns of the elderly population. Demonstrated ability to communicate professionally, empathetically, and compassionately with elder population who may be ill, disabled, hospitalized, and/or experiencing loss. Strong management and leadership skills and a demonstrated ability to build, manage, mentor and motivate an effective team in a collaborative and respectful manner. Understanding of change management and ability to lead and manage change positively and enthusiastically. Willingness to learn about religious life and the SNJM culture. Ability to respond to urgent and/or stressful situations appropriately and calmly. Sensitivity to the needs of the aging and women's health issues. Understanding of complex issues surrounding medical insurance and benefit coordination. Strong organizational skills with the ability to prioritize and manage multiple tasks and responsibilities. High degree of flexibility and adaptability to shifting priorities and time constraints. Proficient knowledge of Microsoft Office and other computer software programs including, but not limited to Word, Excel, Outlook. Ability to travel throughout the U.S.-Ontario Province in carrying out job responsibilities and to attend professional conferences and related events. Valid driver's license and personal vehicle. DIRECTLY SUPERVISES : Directors of Clinical Care (CA/OR/WA), Director of Community Life (CA), Community Life Enrichment Manager (OR) and the Province Assistant Director of Healthcare Services. HOURS: Full time. May require evening and weekend work to accomplish the responsibilities of the position. SALARY: $135,000 - 150,000 depending on experience.
Director of Revenue Accounting We're looking for a hands-on and detail-oriented Director of Revenue Accounting to take the lead on all revenue accounting and associated analysis. This role is central to making sure we're properly recognizing, tracking, and recording the government funding that supports our operations. You will report to the controller and work closely with the broader accounting and finance teams, as well as cross functionally with our operations, facilities and schools teams to ensure revenue is accurate, timely, and aligned with compliance requirements. Key Responsibilities Revenue Management Own the full revenue accounting for all government funding streams. Manage accounts receivable related to public funding sources. Ensure revenue is recorded correctly and in line with GAAP. Ensure that revenue is recognized in the correct period and maintain associated workpapers Cross-Team Collaboration Partner with the Operations team to stay aligned on funding sources, state payments, and other revenue-related items. Work with FP&A on revenue forecasting and identifying any restricted expenses. Coordinate with state and local agencies to understand how funding is trending and what rates we can expect. Collaborate across internal teams to ensure we're maximizing every dollar of available revenue. Restricted Revenue Oversight Track and report on all restricted revenue, ensuring funds are spent appropriately. Provide monthly updates comparing actual spending to restricted revenue budgets. Analytics & Reporting Review and verify per-pupil and SPED revenues, working closely with Operations to ensure that consistency and accuracy Analyze federal funding to ensure accuracy and compliance. Investigate and explain variances in state payments - making sure what we're receiving matches expectations. Manage rent assistance revenue tracking and reconciliations. Support and lead special projects as needed.
10/25/2025
Full time
Director of Revenue Accounting We're looking for a hands-on and detail-oriented Director of Revenue Accounting to take the lead on all revenue accounting and associated analysis. This role is central to making sure we're properly recognizing, tracking, and recording the government funding that supports our operations. You will report to the controller and work closely with the broader accounting and finance teams, as well as cross functionally with our operations, facilities and schools teams to ensure revenue is accurate, timely, and aligned with compliance requirements. Key Responsibilities Revenue Management Own the full revenue accounting for all government funding streams. Manage accounts receivable related to public funding sources. Ensure revenue is recorded correctly and in line with GAAP. Ensure that revenue is recognized in the correct period and maintain associated workpapers Cross-Team Collaboration Partner with the Operations team to stay aligned on funding sources, state payments, and other revenue-related items. Work with FP&A on revenue forecasting and identifying any restricted expenses. Coordinate with state and local agencies to understand how funding is trending and what rates we can expect. Collaborate across internal teams to ensure we're maximizing every dollar of available revenue. Restricted Revenue Oversight Track and report on all restricted revenue, ensuring funds are spent appropriately. Provide monthly updates comparing actual spending to restricted revenue budgets. Analytics & Reporting Review and verify per-pupil and SPED revenues, working closely with Operations to ensure that consistency and accuracy Analyze federal funding to ensure accuracy and compliance. Investigate and explain variances in state payments - making sure what we're receiving matches expectations. Manage rent assistance revenue tracking and reconciliations. Support and lead special projects as needed.
The Service Center Director is responsible for the management and the development of an international/domestic service center that provides services for customers in the USA and worldwide clients in a 24/7/365 environment. The role will focus on accelerating value creation through innovative and customer-centric strategies that align incentives around employee satisfaction, member experience and improved operating costs. About the Role : Primary responsibilities are to manage the strategic effectiveness of our service center team and achieve service level goals and long-term service strategies through the effective management of people. Responsibilities : Determine service center operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/benefit analyses, identifying and evaluating technology, productivity, quality, and service standards, contributing information and analysis to organization strategic plans and reviews. Collaborate across the organization to define the customer journey and recommend process improvements to improve the overall customer experience. Maintain and improve service center operations by monitoring system performance, team performance, identifying and resolving problems, preparing, and completing action plans, managing systems, process improvements, and quality assurance programs. Accomplish service center people objective through ensuring strong recruiting, training, coaching and development of all levels of associates. Responsible for creating an environment of inclusivity, recognition, and teamwork to ensure employee engagement and alignment with company values and objectives. Prepare call center performance reports by collecting, analyzing, and making recommendations based on data and trends. Maintain professional and technical knowledge by tracking emerging trends, attending education workshops, reviewing profession publication, establishing personal networks, benchmarking state-of-the art practices and participating in professional societies. Develop and maintain a collaborative partnership with stakeholders across the organization and key strategic partners. Work collaboratively with the Director of Global Service Center Support Services ensuring comprehensive ability to always back up each other's roles. Other duties as assigned. Qualifications : Undergraduate degree required. 5-7 years of service center experience. Experience in a Blue Cross Blue Shield Plan is a positive. Required Skills : Strong customer service ethos. Must possess a can-do attitude. Strong leader and motivator with the ability to mentor talent within the organization; able to provide work direction; able to attract and retain top talent. Action oriented, problem solving, perseverance, and drive for results. Strong business acumen with ability to negotiate and generate commercial outcomes. Strong analytical and critical thinking ability - able to quickly assess, diagnose, and recommend. Drive sound and disciplined decisions that drive action while effectively using financial knowledge and data to manage the business. Drive high-quality execution excellence by communicating clear directions and expectations. Ability to work under pressure in complex environments and effectively manage competing priorities across multiple projects and business line. Proven ability to build relationships cross-functionally and lead toward common goals. Exemplary communication skills and ability to communicate effectively at executive levels. International experience - professional or extended personal experience. Cross cultural sensitivity and experience working with global teams. Pay range and compensation package is competitive withing the industry. Company is an Equal Opportunity Employer
10/25/2025
Full time
The Service Center Director is responsible for the management and the development of an international/domestic service center that provides services for customers in the USA and worldwide clients in a 24/7/365 environment. The role will focus on accelerating value creation through innovative and customer-centric strategies that align incentives around employee satisfaction, member experience and improved operating costs. About the Role : Primary responsibilities are to manage the strategic effectiveness of our service center team and achieve service level goals and long-term service strategies through the effective management of people. Responsibilities : Determine service center operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/benefit analyses, identifying and evaluating technology, productivity, quality, and service standards, contributing information and analysis to organization strategic plans and reviews. Collaborate across the organization to define the customer journey and recommend process improvements to improve the overall customer experience. Maintain and improve service center operations by monitoring system performance, team performance, identifying and resolving problems, preparing, and completing action plans, managing systems, process improvements, and quality assurance programs. Accomplish service center people objective through ensuring strong recruiting, training, coaching and development of all levels of associates. Responsible for creating an environment of inclusivity, recognition, and teamwork to ensure employee engagement and alignment with company values and objectives. Prepare call center performance reports by collecting, analyzing, and making recommendations based on data and trends. Maintain professional and technical knowledge by tracking emerging trends, attending education workshops, reviewing profession publication, establishing personal networks, benchmarking state-of-the art practices and participating in professional societies. Develop and maintain a collaborative partnership with stakeholders across the organization and key strategic partners. Work collaboratively with the Director of Global Service Center Support Services ensuring comprehensive ability to always back up each other's roles. Other duties as assigned. Qualifications : Undergraduate degree required. 5-7 years of service center experience. Experience in a Blue Cross Blue Shield Plan is a positive. Required Skills : Strong customer service ethos. Must possess a can-do attitude. Strong leader and motivator with the ability to mentor talent within the organization; able to provide work direction; able to attract and retain top talent. Action oriented, problem solving, perseverance, and drive for results. Strong business acumen with ability to negotiate and generate commercial outcomes. Strong analytical and critical thinking ability - able to quickly assess, diagnose, and recommend. Drive sound and disciplined decisions that drive action while effectively using financial knowledge and data to manage the business. Drive high-quality execution excellence by communicating clear directions and expectations. Ability to work under pressure in complex environments and effectively manage competing priorities across multiple projects and business line. Proven ability to build relationships cross-functionally and lead toward common goals. Exemplary communication skills and ability to communicate effectively at executive levels. International experience - professional or extended personal experience. Cross cultural sensitivity and experience working with global teams. Pay range and compensation package is competitive withing the industry. Company is an Equal Opportunity Employer
The Department of Obstetrics and Gynecology is seeking an Obstetrics and Gynecology physician for a leadership position the Residency Program Director. This is a full-time faculty member position at the Assistant Professor, Associate Professor or Full Professor without tenure due to funding (WOT) level. In alignment with ACGME requirements, this position will have a minimum of 0.5 FTE protected for the administration of the program. University of Washington (UW) faculty engage in teaching, research/scholarship, and service. The Department of Obstetrics and Gynecology at the University of Washington is committed to an inclusive environment and to reducing inequities in patient care through education, research, leadership and excellence in clinical care. We strongly believe that diversity enriches training and scientific discovery, and promotes the best healthcare for our community. This position reports directly to the Chair and will serve as a member of the Executive Leadership team. The successful candidate will be expected to: Administer and manage operations of the program, including: maintain ACGME Accreditation and ensure compliance with ACGME program requirements, comply with policies from the University of Washington and the Graduate Medical Education (GME) office Oversee curriculum and scholarly of the residents/program and maintain a learning environment conducive to education residents in each of the ACGME competency domains Oversee the supervision of residents at all participating sites, including: providing faculty educational instruction for their roles in the program, ensuring evaluation of trainee performance on each rotation, ensuring appropriate supervision of graded authority and responsibility Oversee the resident recruitment and selection process Collaborate with the Clinical Competency Committee to assess residents semiannually for consideration of promotion or disciplinary action Model outstanding professionalism, high quality patient care, educational excellence, and a scholarly approach to work and continuously demonstrate compassion, integrity, and respect for others, Collaborate with the Vice Chair of Education and other clinician educators to enhance the departmental educational climate and foster and environment where respectful discussion is welcome Attend and participate in national (APGO-CREOG) and UW GME educational opportunities The University of Washington is a top tier medical school recognized for excellence in clinical training, world-class research initiatives, and an enduring commitment to community service throughout the WWAMI region. Our faculty enjoy the academic benefits of working in one of the country s premiere academic health centers. The Department of Obstetrics and Gynecology is directly responsible for multiple large and ongoing educational endeavors including a large, multi-site residency program and five subspecialty fellowships. At the UME level the department oversees the OBGYN 3rd year Clerkship for 280 students per year across 47 sites in five states, 4 th year OBGYN electives, and the second-year LifeCycle which is taught in six different sites. Assistant Professors WOT are eligible for multi-year appointments that align with a 12-month service period (July 1-June 30). Associate and Professors WOT hold indefinite appointments that align with a 12-month service period (July 1-June 30). Faculty with 12-month service periods are paid for 11 months of service over a 12-month period (July-June), meaning the equivalent of one month is available for paid time off. The earliest anticipated start date is March 1, 2026. Washington state law requires the disclosure of the base salary range for this position. It will be between $22,500 - $34,584 per month ($270,000 - $415,008 annually) depending on academic rank and specialty with competitive total compensation commensurate with experience and qualifications. This range is inclusive of base salary provided through the UW Physicians (UWP) practice plan in addition to base salary provided through the University. Please note that only compensation provided by the University is included in University benefit determinations and calculations. Compensation provided by UW Physicians (UWP) practice plan may provide eligibility for separate benefits offered by that organization. Qualifications In summary, the minimum requirements are: MD, DO degree or foreign equivalent Board certification in general Obstetrics and Gynecology or subspecialty (ABOG or AOBOG) At least 3 years of documented experience in higher education and/or leadership experience Expertise in graduate medical education (residency, fellowship programs) All candidates must be eligible for and maintain a Washington State medical license. In order to be eligible for University sponsorship for an H-1B visa, graduates of foreign (non-U.S.) medical schools must show successful completion of all three steps of the U.S. Medical Licensing Exam (USMLE), or equivalent as determined by the Secretary of Health and Human Services. Application Instructions Applicants should submit a letter of interest, statement of teaching, statement of contributions to diversity, and current CV through Interfolio at . Inquiries should be sent to Ms. Bowden at . Compensation Information: $270000.00 / Annually - $415008.00 / Annually
10/25/2025
Full time
The Department of Obstetrics and Gynecology is seeking an Obstetrics and Gynecology physician for a leadership position the Residency Program Director. This is a full-time faculty member position at the Assistant Professor, Associate Professor or Full Professor without tenure due to funding (WOT) level. In alignment with ACGME requirements, this position will have a minimum of 0.5 FTE protected for the administration of the program. University of Washington (UW) faculty engage in teaching, research/scholarship, and service. The Department of Obstetrics and Gynecology at the University of Washington is committed to an inclusive environment and to reducing inequities in patient care through education, research, leadership and excellence in clinical care. We strongly believe that diversity enriches training and scientific discovery, and promotes the best healthcare for our community. This position reports directly to the Chair and will serve as a member of the Executive Leadership team. The successful candidate will be expected to: Administer and manage operations of the program, including: maintain ACGME Accreditation and ensure compliance with ACGME program requirements, comply with policies from the University of Washington and the Graduate Medical Education (GME) office Oversee curriculum and scholarly of the residents/program and maintain a learning environment conducive to education residents in each of the ACGME competency domains Oversee the supervision of residents at all participating sites, including: providing faculty educational instruction for their roles in the program, ensuring evaluation of trainee performance on each rotation, ensuring appropriate supervision of graded authority and responsibility Oversee the resident recruitment and selection process Collaborate with the Clinical Competency Committee to assess residents semiannually for consideration of promotion or disciplinary action Model outstanding professionalism, high quality patient care, educational excellence, and a scholarly approach to work and continuously demonstrate compassion, integrity, and respect for others, Collaborate with the Vice Chair of Education and other clinician educators to enhance the departmental educational climate and foster and environment where respectful discussion is welcome Attend and participate in national (APGO-CREOG) and UW GME educational opportunities The University of Washington is a top tier medical school recognized for excellence in clinical training, world-class research initiatives, and an enduring commitment to community service throughout the WWAMI region. Our faculty enjoy the academic benefits of working in one of the country s premiere academic health centers. The Department of Obstetrics and Gynecology is directly responsible for multiple large and ongoing educational endeavors including a large, multi-site residency program and five subspecialty fellowships. At the UME level the department oversees the OBGYN 3rd year Clerkship for 280 students per year across 47 sites in five states, 4 th year OBGYN electives, and the second-year LifeCycle which is taught in six different sites. Assistant Professors WOT are eligible for multi-year appointments that align with a 12-month service period (July 1-June 30). Associate and Professors WOT hold indefinite appointments that align with a 12-month service period (July 1-June 30). Faculty with 12-month service periods are paid for 11 months of service over a 12-month period (July-June), meaning the equivalent of one month is available for paid time off. The earliest anticipated start date is March 1, 2026. Washington state law requires the disclosure of the base salary range for this position. It will be between $22,500 - $34,584 per month ($270,000 - $415,008 annually) depending on academic rank and specialty with competitive total compensation commensurate with experience and qualifications. This range is inclusive of base salary provided through the UW Physicians (UWP) practice plan in addition to base salary provided through the University. Please note that only compensation provided by the University is included in University benefit determinations and calculations. Compensation provided by UW Physicians (UWP) practice plan may provide eligibility for separate benefits offered by that organization. Qualifications In summary, the minimum requirements are: MD, DO degree or foreign equivalent Board certification in general Obstetrics and Gynecology or subspecialty (ABOG or AOBOG) At least 3 years of documented experience in higher education and/or leadership experience Expertise in graduate medical education (residency, fellowship programs) All candidates must be eligible for and maintain a Washington State medical license. In order to be eligible for University sponsorship for an H-1B visa, graduates of foreign (non-U.S.) medical schools must show successful completion of all three steps of the U.S. Medical Licensing Exam (USMLE), or equivalent as determined by the Secretary of Health and Human Services. Application Instructions Applicants should submit a letter of interest, statement of teaching, statement of contributions to diversity, and current CV through Interfolio at . Inquiries should be sent to Ms. Bowden at . Compensation Information: $270000.00 / Annually - $415008.00 / Annually
HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. Having more time with patients is what matters to support the complex chronic conditions of the patient we serve and to achieve high quality outcomes with our 37 Medical Groups across 14 states and GROWING. We are seeking a Physician Pod Leader who desire the opportunity and experience of delivering quality and compassionate healthcare - within proven care models - to elderly individuals and those with complex medical issues, who are the forefront of everything we do. As a Physician Pod Leader, you will partner with the Regional Medical Director, Operations Leadership, and Clinical Education to launch a new Medical Group in Chattanooga. HarmonyCares has been growing - we've opened new Medical Groups across 5 states in the past 3 years, plus existing groups have grown in panel size. If you have a passion to lead, develop APPs, and make an impact on the lives of patients, we have the support system and tools make you successful. Why HarmonyCares: Supportive, collaborative team structure Significant bonus potential based on team performance and outcomes Top performing ACO Reach ( position past 2 years) Week is divided between clinical oversight of 2 APPs + hand-on patient care of small panel 30-45 minute patient visits Monday - Friday schedule, no weekends/no evenings Take little-to-no charting home in evenings Full benefit package 10 paid holidays 4 weeks of vacation 2nd year of contract 5 days PTO for CME + $3K reimbursement 401K Retirement Plan (with match) A+ Rated Malpractice Coverage with Tail Coverage Responsibilities : The Physician delivers primary health care and patient care management in a residential setting. Qualifications : Experience in Geriatrics or complex patients preferred Active/unrestricted medical license and DEA Board Certified or Board Eligible EMR experience Learn more at: Melissa Scott, Talent Advisor Compensation Information: Details: $50k Retention + 1st Yr $25k Annual Quality Bonus Guaranteed! W-2 employment, annual base salary + annual quality bonus
10/25/2025
Full time
HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. Having more time with patients is what matters to support the complex chronic conditions of the patient we serve and to achieve high quality outcomes with our 37 Medical Groups across 14 states and GROWING. We are seeking a Physician Pod Leader who desire the opportunity and experience of delivering quality and compassionate healthcare - within proven care models - to elderly individuals and those with complex medical issues, who are the forefront of everything we do. As a Physician Pod Leader, you will partner with the Regional Medical Director, Operations Leadership, and Clinical Education to launch a new Medical Group in Chattanooga. HarmonyCares has been growing - we've opened new Medical Groups across 5 states in the past 3 years, plus existing groups have grown in panel size. If you have a passion to lead, develop APPs, and make an impact on the lives of patients, we have the support system and tools make you successful. Why HarmonyCares: Supportive, collaborative team structure Significant bonus potential based on team performance and outcomes Top performing ACO Reach ( position past 2 years) Week is divided between clinical oversight of 2 APPs + hand-on patient care of small panel 30-45 minute patient visits Monday - Friday schedule, no weekends/no evenings Take little-to-no charting home in evenings Full benefit package 10 paid holidays 4 weeks of vacation 2nd year of contract 5 days PTO for CME + $3K reimbursement 401K Retirement Plan (with match) A+ Rated Malpractice Coverage with Tail Coverage Responsibilities : The Physician delivers primary health care and patient care management in a residential setting. Qualifications : Experience in Geriatrics or complex patients preferred Active/unrestricted medical license and DEA Board Certified or Board Eligible EMR experience Learn more at: Melissa Scott, Talent Advisor Compensation Information: Details: $50k Retention + 1st Yr $25k Annual Quality Bonus Guaranteed! W-2 employment, annual base salary + annual quality bonus
HarmonyCares is one of the nation s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. Having more time with patients is what matters to support the complex chronic conditions of the patient we serve and to achieve high quality outcomes with our 37 Medical Groups across 14 states and GROWING. We are seeking a Physician Pod Leader who desire the opportunity and experience of delivering quality and compassionate healthcare - within proven care models to elderly individuals and those with complex medical issues, who are the forefront of everything we do. This role will partner with the Regional Medical Director, Operations Leadership, and Clinical Education to launch a new Medical Group in Memphis. HarmonyCares has been growing - we've opened new Medical Groups across 5 states in the past 3 years, plus existing groups have grown in panel size. If you have a passion to lead, develop APPs, and make an impact on the lives of patients, we have the support system and tools make you successful. Why HarmonyCares: Supportive, collaborative team structure Significant bonus potential based on team performance and outcomes Top performing ACO Reach ( position past 2 years) Week is divided between clinical oversight of 2 APPs + hand-on patient care of small panel 30-45 minute patient visits Monday - Friday schedule, no weekends/no evenings Take little-to-no charting home in evenings Full benefit package 10 paid holidays 4 weeks of vacation 2nd year of contract 5 days PTO for CME + $3K reimbursement 401K Retirement Plan (with match) A+ Rated Malpractice Coverage with Tail Coverage Responsibilities : The Physician delivers primary health care and patient care management in a residential setting. Qualifications : Experience in Geriatrics or complex patients preferred Active/unrestricted medical license and DEA Board Certified or Board Eligible EMR experience Learn more at: Melissa Scott, Talent Advisor Compensation Information: Details: $50k Retention + 1st Yr $25k Annual Quality Bonus Guaranteed! W-2 employment; annualized salary + annual quality bonus
10/25/2025
Full time
HarmonyCares is one of the nation s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. Having more time with patients is what matters to support the complex chronic conditions of the patient we serve and to achieve high quality outcomes with our 37 Medical Groups across 14 states and GROWING. We are seeking a Physician Pod Leader who desire the opportunity and experience of delivering quality and compassionate healthcare - within proven care models to elderly individuals and those with complex medical issues, who are the forefront of everything we do. This role will partner with the Regional Medical Director, Operations Leadership, and Clinical Education to launch a new Medical Group in Memphis. HarmonyCares has been growing - we've opened new Medical Groups across 5 states in the past 3 years, plus existing groups have grown in panel size. If you have a passion to lead, develop APPs, and make an impact on the lives of patients, we have the support system and tools make you successful. Why HarmonyCares: Supportive, collaborative team structure Significant bonus potential based on team performance and outcomes Top performing ACO Reach ( position past 2 years) Week is divided between clinical oversight of 2 APPs + hand-on patient care of small panel 30-45 minute patient visits Monday - Friday schedule, no weekends/no evenings Take little-to-no charting home in evenings Full benefit package 10 paid holidays 4 weeks of vacation 2nd year of contract 5 days PTO for CME + $3K reimbursement 401K Retirement Plan (with match) A+ Rated Malpractice Coverage with Tail Coverage Responsibilities : The Physician delivers primary health care and patient care management in a residential setting. Qualifications : Experience in Geriatrics or complex patients preferred Active/unrestricted medical license and DEA Board Certified or Board Eligible EMR experience Learn more at: Melissa Scott, Talent Advisor Compensation Information: Details: $50k Retention + 1st Yr $25k Annual Quality Bonus Guaranteed! W-2 employment; annualized salary + annual quality bonus
Interim Program Director of Behavioral Health - Nationwide Travel (75% or more) - Full-time (Permanent) Horizon Health is seeking an Interim Program Director of Behavioral Health to travel nationwide. This is an Interim position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties. Responsibilities: Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately Supports Hospital and Horizon missions, goals and objectives Provides leadership and direction in accordance with Hospital guidelines Provides clinical supervision for Program nursing, counseling, patient support and administrative staff Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards Develops a 24-hour call process to handle emergency situations Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services Understands client hospital's expectations of Horizon and works to meet these expectations Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans Participates in assessing and reassessing the program needs of the patient Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan Operates within ethical standards Communicates and reviews Horizon and Hospital policies with staff Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice Protects patients and employees by adhering to safety standards Completes all required staff competencies per program regulations in a timely manner Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc. Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required Recruits, interviews, and selects qualified staff for the Program. Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs Monitors personnel performance on a continuous basis Conducts regular performance evaluations for staff Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies Collaborates with the Medical Director in the maintenance of the program milieu Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets Manages Program budget development and monitoring as required by the hospital and Horizon Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals Implements quality improvement goals and objectives on the Program in a timely fashion Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc. Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints Ensures Horizon Plus is used properly Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity Follows procedures of CQI +, if applicable Other duties as assigned Job Requirements: Graduate Degree License / Certification CPR certification Minimum five years' experience preferred with appropriate education Benefit Highlights: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work everyday! About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. EOE For more information on this position, email Oscar Hernandez, Horizon Health Corporation, Senior Executive Recruiter at EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. . click apply for full job details
10/25/2025
Full time
Interim Program Director of Behavioral Health - Nationwide Travel (75% or more) - Full-time (Permanent) Horizon Health is seeking an Interim Program Director of Behavioral Health to travel nationwide. This is an Interim position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties. Responsibilities: Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately Supports Hospital and Horizon missions, goals and objectives Provides leadership and direction in accordance with Hospital guidelines Provides clinical supervision for Program nursing, counseling, patient support and administrative staff Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards Develops a 24-hour call process to handle emergency situations Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services Understands client hospital's expectations of Horizon and works to meet these expectations Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans Participates in assessing and reassessing the program needs of the patient Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan Operates within ethical standards Communicates and reviews Horizon and Hospital policies with staff Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice Protects patients and employees by adhering to safety standards Completes all required staff competencies per program regulations in a timely manner Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc. Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required Recruits, interviews, and selects qualified staff for the Program. Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs Monitors personnel performance on a continuous basis Conducts regular performance evaluations for staff Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies Collaborates with the Medical Director in the maintenance of the program milieu Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets Manages Program budget development and monitoring as required by the hospital and Horizon Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals Implements quality improvement goals and objectives on the Program in a timely fashion Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc. Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints Ensures Horizon Plus is used properly Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity Follows procedures of CQI +, if applicable Other duties as assigned Job Requirements: Graduate Degree License / Certification CPR certification Minimum five years' experience preferred with appropriate education Benefit Highlights: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work everyday! About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. EOE For more information on this position, email Oscar Hernandez, Horizon Health Corporation, Senior Executive Recruiter at EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. . click apply for full job details
Lifeline Center For Child Development
Amherst, New York
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
10/25/2025
Full time
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
Regional Director of Clinical Services (RN) - Northern Oregon Serving Woodburn, Keizer, Corvallis, and Eugene Salary: $135K (DOE) Volare Health is looking for an experienced and driven Registered Nurse (RN) to join our leadership team as the Regional Director of Clinical Services . This pivotal role offers the opportunity to make a meaningful impact across multiple skilled nursing and rehabilitation centers while supporting facility teams in delivering exceptional resident care. Our portfolio spans multiple states, with centers specializing in long-term care and short-term rehabilitation . We welcome our residents, families, and staff with open hearts-and we're equally committed to supporting our team members with competitive pay , comprehensive benefits, and opportunities for career growth. What You'll Do As the Regional Director of Clinical Services, you'll provide expert guidance, leadership, and oversight to facility leaders and nursing teams, ensuring compliance with all federal, state, and local regulations. Your focus will be on driving high-quality resident care , strengthening operational systems, and fostering a culture of excellence. Key areas of responsibility include: Resident Assessment & Care Planning Clinical Operations Oversight Staff Development & Supervision Infection Prevention & Control Safety & Compliance Resident Rights Advocacy Pharmacy and Lab Coordination You will also play a hands-on role in supporting facilities during surveys, implementing quality improvement initiatives, and ensuring residents receive compassionate, person-centered care. What We're Looking For 5+ years of long-term care nursing experience. 3+ years as a Director of Nursing and/or Nurse Consultant. Prior regional leadership experience is required. Active RN license in the state of practice. Strong knowledge of nursing practices, geriatric care, infection control, and regulatory compliance. Proven leadership skills with the ability to mentor and motivate diverse teams. Excellent communication, problem-solving, and organizational skills. Proficiency in basic computer applications and email. A positive, resident-focused attitude and commitment to quality care. Why Join Volare Health? We invest in our team members with benefits that go beyond the basics: Medical, Dental & Vision insurance (for you and your family) Company-paid life insurance Flexible Spending Account (FSA) & Health Savings Account (HSA) options Paid Time Off (PTO) Tuition reimbursement Unlimited referral bonuses And more! If you're a seasoned clinical leader ready to guide multiple facilities toward excellence while making a meaningful difference in the lives of residents, we'd love to hear from you. Apply today and help shape the future of compassionate care in Northern Oregon.
10/25/2025
Full time
Regional Director of Clinical Services (RN) - Northern Oregon Serving Woodburn, Keizer, Corvallis, and Eugene Salary: $135K (DOE) Volare Health is looking for an experienced and driven Registered Nurse (RN) to join our leadership team as the Regional Director of Clinical Services . This pivotal role offers the opportunity to make a meaningful impact across multiple skilled nursing and rehabilitation centers while supporting facility teams in delivering exceptional resident care. Our portfolio spans multiple states, with centers specializing in long-term care and short-term rehabilitation . We welcome our residents, families, and staff with open hearts-and we're equally committed to supporting our team members with competitive pay , comprehensive benefits, and opportunities for career growth. What You'll Do As the Regional Director of Clinical Services, you'll provide expert guidance, leadership, and oversight to facility leaders and nursing teams, ensuring compliance with all federal, state, and local regulations. Your focus will be on driving high-quality resident care , strengthening operational systems, and fostering a culture of excellence. Key areas of responsibility include: Resident Assessment & Care Planning Clinical Operations Oversight Staff Development & Supervision Infection Prevention & Control Safety & Compliance Resident Rights Advocacy Pharmacy and Lab Coordination You will also play a hands-on role in supporting facilities during surveys, implementing quality improvement initiatives, and ensuring residents receive compassionate, person-centered care. What We're Looking For 5+ years of long-term care nursing experience. 3+ years as a Director of Nursing and/or Nurse Consultant. Prior regional leadership experience is required. Active RN license in the state of practice. Strong knowledge of nursing practices, geriatric care, infection control, and regulatory compliance. Proven leadership skills with the ability to mentor and motivate diverse teams. Excellent communication, problem-solving, and organizational skills. Proficiency in basic computer applications and email. A positive, resident-focused attitude and commitment to quality care. Why Join Volare Health? We invest in our team members with benefits that go beyond the basics: Medical, Dental & Vision insurance (for you and your family) Company-paid life insurance Flexible Spending Account (FSA) & Health Savings Account (HSA) options Paid Time Off (PTO) Tuition reimbursement Unlimited referral bonuses And more! If you're a seasoned clinical leader ready to guide multiple facilities toward excellence while making a meaningful difference in the lives of residents, we'd love to hear from you. Apply today and help shape the future of compassionate care in Northern Oregon.
Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time. Job Overview Are you a strategic growth leader with a passion for helping people that are living with disabilities to access the benefits they deserve? We're looking for a results-driven professional to lead the design, execution, and optimization of our company-wide referral ecosystem. As the Director of Referrals , you will be responsible for developing and executing the overarching referral growth strategy across all Trajector business lines - Trajector Medical, Trajector Disability, Outreach Legal, and Benefit Karma . Your mission is to dramatically expand the impact of our referral channels while reducing reliance on paid advertising as the primary source of new client acquisition. You'll collaborate directly with the Presidents of each business line, as well as leaders from Marketing, Customer Experience, Sales, and Operations, to build a seamless, scalable referral engine. This includes overseeing budgets, managing internal and external resources, and ensuring best-in-class tracking, reporting, and conversion optimization. About Our Perks, Compensation, & Benefits Competitive compensation ranging from $125,000 - $150,000 per year PLUS quarterly bonus. Medical, dental, vision, 401k program, and more. Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI. Joining a rapidly growing organization. Responsibilities Referral Strategy & Ownership Own and oversee the entire referral ecosystem across all Trajector business lines. Develop, implement, and optimize a company-wide referral growth strategy that aligns with business objectives and reduces dependency on paid media. Partner with executive leadership to define goals, KPIs, and budgets for referral-driven acquisition and retention. Cross-Functional Leadership Collaborate directly with the Presidents of each business line to identify and activate referral opportunities unique to their client profiles. Work with Marketing and Customer Experience teams to design referral campaigns, incentive programs, and messaging frameworks. Partner with Operations and Technology teams to ensure frictionless intake, tracking, and reporting of referred clients. Work alongside the Data Science and Business Analyst teams to ensure impeccable tracking of data. Vendor & Resource Management Identify, evaluate, and manage vendors, tools, and platforms that support referral and re-marketing initiatives. Oversee budgets and allocate resources effectively to maximize performance and ROI. Data, Tracking, & Reporting Ensure end-to-end visibility and accountability across all referral sources. Oversee referral attribution, tracking systems, and data analysis to inform decision-making. Deliver clear, actionable reports to the executive team highlighting performance, ROI, and growth opportunities. Team Leadership & Enablement Lead and mentor a high-performing team responsible for referral generation, re-engagement, and performance tracking. Develop playbooks, training, and internal campaigns to empower all client-facing teams (sales, collections, customer experience) to drive referrals confidently and compliantly. Foster a culture of innovation, ownership, and collaboration. Client Experience & Conversion Optimization Ensure that all referred clients experience a frictionless and high-quality onboarding journey. Collaborate with intake and operations teams to maximize referral conversion rates and satisfaction. Continuously refine processes, technology, and communication to increase participation and loyalty. Qualifications 10+ years of experience in growth, sales leadership, or referral program ownership, ideally within a service-based or multi-brand organization. Proven success designing and scaling referral ecosystems that drive measurable client acquisition. Strong cross-functional leadership with experience working alongside marketing, sales, and executive teams. Exceptional analytical and data visualization skills with a performance-driven mindset. Excellent communication and relationship management abilities. Deep alignment with our mission to serve individuals living with disabilities and help them access the benefits they've earned. Ability to work independently with little direct supervision. A proven ability to work with multiple different tools, CRMs, and technologies to deliver success. EEO Statement Trajector is an EOE/Veterans/Disabled/LGBTQ employer.
10/25/2025
Full time
Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time. Job Overview Are you a strategic growth leader with a passion for helping people that are living with disabilities to access the benefits they deserve? We're looking for a results-driven professional to lead the design, execution, and optimization of our company-wide referral ecosystem. As the Director of Referrals , you will be responsible for developing and executing the overarching referral growth strategy across all Trajector business lines - Trajector Medical, Trajector Disability, Outreach Legal, and Benefit Karma . Your mission is to dramatically expand the impact of our referral channels while reducing reliance on paid advertising as the primary source of new client acquisition. You'll collaborate directly with the Presidents of each business line, as well as leaders from Marketing, Customer Experience, Sales, and Operations, to build a seamless, scalable referral engine. This includes overseeing budgets, managing internal and external resources, and ensuring best-in-class tracking, reporting, and conversion optimization. About Our Perks, Compensation, & Benefits Competitive compensation ranging from $125,000 - $150,000 per year PLUS quarterly bonus. Medical, dental, vision, 401k program, and more. Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI. Joining a rapidly growing organization. Responsibilities Referral Strategy & Ownership Own and oversee the entire referral ecosystem across all Trajector business lines. Develop, implement, and optimize a company-wide referral growth strategy that aligns with business objectives and reduces dependency on paid media. Partner with executive leadership to define goals, KPIs, and budgets for referral-driven acquisition and retention. Cross-Functional Leadership Collaborate directly with the Presidents of each business line to identify and activate referral opportunities unique to their client profiles. Work with Marketing and Customer Experience teams to design referral campaigns, incentive programs, and messaging frameworks. Partner with Operations and Technology teams to ensure frictionless intake, tracking, and reporting of referred clients. Work alongside the Data Science and Business Analyst teams to ensure impeccable tracking of data. Vendor & Resource Management Identify, evaluate, and manage vendors, tools, and platforms that support referral and re-marketing initiatives. Oversee budgets and allocate resources effectively to maximize performance and ROI. Data, Tracking, & Reporting Ensure end-to-end visibility and accountability across all referral sources. Oversee referral attribution, tracking systems, and data analysis to inform decision-making. Deliver clear, actionable reports to the executive team highlighting performance, ROI, and growth opportunities. Team Leadership & Enablement Lead and mentor a high-performing team responsible for referral generation, re-engagement, and performance tracking. Develop playbooks, training, and internal campaigns to empower all client-facing teams (sales, collections, customer experience) to drive referrals confidently and compliantly. Foster a culture of innovation, ownership, and collaboration. Client Experience & Conversion Optimization Ensure that all referred clients experience a frictionless and high-quality onboarding journey. Collaborate with intake and operations teams to maximize referral conversion rates and satisfaction. Continuously refine processes, technology, and communication to increase participation and loyalty. Qualifications 10+ years of experience in growth, sales leadership, or referral program ownership, ideally within a service-based or multi-brand organization. Proven success designing and scaling referral ecosystems that drive measurable client acquisition. Strong cross-functional leadership with experience working alongside marketing, sales, and executive teams. Exceptional analytical and data visualization skills with a performance-driven mindset. Excellent communication and relationship management abilities. Deep alignment with our mission to serve individuals living with disabilities and help them access the benefits they've earned. Ability to work independently with little direct supervision. A proven ability to work with multiple different tools, CRMs, and technologies to deliver success. EEO Statement Trajector is an EOE/Veterans/Disabled/LGBTQ employer.
Director of Assisted Living Are you ready to make a meaningful impact in the lives of older adults across Minnesota? LeadingAge Minnesota is seeking a Director of Assisted Living to provide expert guidance, support, and education to our members. In this role, you'll help assisted living communities thrive by delivering technical assistance, developing resources and training programs, and serving as a thought leader on licensure regulations and industry best practices. You'll also engage with committees, professional networks, and external stakeholders, representing the Association with state agencies and elected officials. By sharing timely insights through newsletters, webinars, and data analysis, you'll help shape policies and practices that ensure compassionate, high-quality care for older adults across the state. Best-in-Class Benefits and Perks: We value the time and efforts of our employees. Our commitment to your success is met with a competitive compensation of $110,000-120,000 annually, commensurate with experience, and an extensive benefits package including: Comprehensive health coverage: Medical, dental, and vision insurance provided Robust retirement planning: 401(k) plan available with employer matching Financial security: Life and disability insurance for added protection Flexible financial options: Health savings and flexible spending accounts offered Well-being and work-life balance: Paid time off and flexible schedules LeadingAge Minnesota operates in a hybrid work environment that requires in-office attendance three days a week and offers the option to work from home on Mondays and Fridays if desired. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. What do you need to be successful as the Director of Assisted Living? Post-secondary education in Public Policy, Social Work, or a related field, with at least 7 years of direct experience in Minnesota-licensed assisted living; additional experience in housing-with-services models is a plus. Current Assisted Living Director (ALD) license required. Mastery of Minnesota assisted living licensure laws and regulations, with knowledge of state and federal housing regulations and landlord/tenant laws, is highly desired. Solid critical thinking and problem-solving abilities; ability to exercise sound professional judgment; mastery of public speaking and solid writing skills. Ability to communicate effectively with diverse stakeholders; travel as needed to support member communities across the state. LeadingAge Minnesota is committed to building and supporting a diverse and inclusive community, and strongly encourages candidates from underrepresented groups or those with experience working with diverse populations to apply. What you'll do as the Director of Assisted Living: Provide accurate and timely technical assistance to members on assisted living operations, licensure, and related services. Develop and oversee educational programs, resources, and curriculum to meet member needs and emerging industry trends. Represent the Association with external stakeholders, regulatory bodies, elected officials, and professional networks. Monitor and analyze relevant data, market trends, and policy issues to inform resources, advocacy, and member support. Facilitate committees, workgroups, and member engagement activities, including visits, communications, and recruitment efforts. About Us LeadingAge Minnesota is a statewide, not-for-profit organization dedicated to transforming and enhancing the aging experience. As a catalyst for innovation in aging services, we collaborate with over 50,000 caregivers to support more than 63,000 older adults daily across the state. From independent senior housing and assisted living communities to skilled care centers and adult day services, our members deliver compassionate, high-quality care wherever older adults call home. Together, we are shaping a future where aging is respected, valued, and full of purpose. Ready to embark on a journey where your work truly matters? Join us in shaping a brighter future. Your passion and our purpose can create a world of endless possibilities. Apply today and be the spark that ignites change! Please email your resume and cover letter to We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We will consider qualified applicants with criminal histories for employment.
10/25/2025
Full time
Director of Assisted Living Are you ready to make a meaningful impact in the lives of older adults across Minnesota? LeadingAge Minnesota is seeking a Director of Assisted Living to provide expert guidance, support, and education to our members. In this role, you'll help assisted living communities thrive by delivering technical assistance, developing resources and training programs, and serving as a thought leader on licensure regulations and industry best practices. You'll also engage with committees, professional networks, and external stakeholders, representing the Association with state agencies and elected officials. By sharing timely insights through newsletters, webinars, and data analysis, you'll help shape policies and practices that ensure compassionate, high-quality care for older adults across the state. Best-in-Class Benefits and Perks: We value the time and efforts of our employees. Our commitment to your success is met with a competitive compensation of $110,000-120,000 annually, commensurate with experience, and an extensive benefits package including: Comprehensive health coverage: Medical, dental, and vision insurance provided Robust retirement planning: 401(k) plan available with employer matching Financial security: Life and disability insurance for added protection Flexible financial options: Health savings and flexible spending accounts offered Well-being and work-life balance: Paid time off and flexible schedules LeadingAge Minnesota operates in a hybrid work environment that requires in-office attendance three days a week and offers the option to work from home on Mondays and Fridays if desired. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. What do you need to be successful as the Director of Assisted Living? Post-secondary education in Public Policy, Social Work, or a related field, with at least 7 years of direct experience in Minnesota-licensed assisted living; additional experience in housing-with-services models is a plus. Current Assisted Living Director (ALD) license required. Mastery of Minnesota assisted living licensure laws and regulations, with knowledge of state and federal housing regulations and landlord/tenant laws, is highly desired. Solid critical thinking and problem-solving abilities; ability to exercise sound professional judgment; mastery of public speaking and solid writing skills. Ability to communicate effectively with diverse stakeholders; travel as needed to support member communities across the state. LeadingAge Minnesota is committed to building and supporting a diverse and inclusive community, and strongly encourages candidates from underrepresented groups or those with experience working with diverse populations to apply. What you'll do as the Director of Assisted Living: Provide accurate and timely technical assistance to members on assisted living operations, licensure, and related services. Develop and oversee educational programs, resources, and curriculum to meet member needs and emerging industry trends. Represent the Association with external stakeholders, regulatory bodies, elected officials, and professional networks. Monitor and analyze relevant data, market trends, and policy issues to inform resources, advocacy, and member support. Facilitate committees, workgroups, and member engagement activities, including visits, communications, and recruitment efforts. About Us LeadingAge Minnesota is a statewide, not-for-profit organization dedicated to transforming and enhancing the aging experience. As a catalyst for innovation in aging services, we collaborate with over 50,000 caregivers to support more than 63,000 older adults daily across the state. From independent senior housing and assisted living communities to skilled care centers and adult day services, our members deliver compassionate, high-quality care wherever older adults call home. Together, we are shaping a future where aging is respected, valued, and full of purpose. Ready to embark on a journey where your work truly matters? Join us in shaping a brighter future. Your passion and our purpose can create a world of endless possibilities. Apply today and be the spark that ignites change! Please email your resume and cover letter to We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We will consider qualified applicants with criminal histories for employment.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a dedicated Information Management Analyst Iintermediate to participate in Hiring Our Heroes (HOH) Fellowship Cohort 26-1 with USAA. The HOH Fellowship Program builds an extraordinary experience for transitioning service members, veterans, and military spouses that increase competitiveness and improve opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that are cohort based and twelve weeks in duration. As a participant in the Military Fellowship Program, we understand that in most cases Fellows are ending their active service commitments and actively relocating. Therefore, while participating in the Fellowship program, Fellows are authorized to work remotely. If selected for full time employment, we offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, or Charlotte, NC. Relocation assistance is not available for this position. Within defined guidelines and framework, manages and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions: Metadata management to ensure information is understood. Data Quality to ensure data is measured and trusted. Retention Management to ensure data is retained and purged appropriately. Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted. What you'll do: Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately. Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Maintains metadata repository and proper metadata association. Supports team members in reviewing, validating, and recording metadata and data quality information. Develops and documents definitions and data quality rules that support critical business processes. Support the maintenance of metadata repository and proper metadata association. Documents data quality plan and implementing approved data quality rule checks. Monitors data quality results, reports and dashboards, and escalates as appropriate. Supports documentation and update of data quality corrective action plans. Support creation and maintenance master or reference data Supports archiving and purging activities of data in compliance with legal requirements by partnering with IT. Support and begin to define the development of processes and enhancements to mitigate data quality risks. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's Degree in Business or Science discipline; OR 4 years of relevant data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science discipline. Working knowledge of data management practices and awareness of data governance theories and tools. Beginning SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrated critical thinking and problem-solving skills. Demonstrated presentation and communication skills. What Sets You Apart: Current participant in the Hiring Our Heroes Fellowship Programs 26-1 Cohort or a current contractor at USAA from the 25-3 HOH Non-direct cohort. Compensation range: Hiring Our Heroes Fellows are paid by the HOH program. If selected for a full-time role, the salary range for this position is: $77,120 - $147,390. Compensation and Benefits paragraphs specific to HOH posting along with EEO information are auto populated when position is posted. Make sure the below salary info is included as the last line in the body of your job post. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a dedicated Information Management Analyst Iintermediate to participate in Hiring Our Heroes (HOH) Fellowship Cohort 26-1 with USAA. The HOH Fellowship Program builds an extraordinary experience for transitioning service members, veterans, and military spouses that increase competitiveness and improve opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that are cohort based and twelve weeks in duration. As a participant in the Military Fellowship Program, we understand that in most cases Fellows are ending their active service commitments and actively relocating. Therefore, while participating in the Fellowship program, Fellows are authorized to work remotely. If selected for full time employment, we offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, or Charlotte, NC. Relocation assistance is not available for this position. Within defined guidelines and framework, manages and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions: Metadata management to ensure information is understood. Data Quality to ensure data is measured and trusted. Retention Management to ensure data is retained and purged appropriately. Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted. What you'll do: Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately. Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Maintains metadata repository and proper metadata association. Supports team members in reviewing, validating, and recording metadata and data quality information. Develops and documents definitions and data quality rules that support critical business processes. Support the maintenance of metadata repository and proper metadata association. Documents data quality plan and implementing approved data quality rule checks. Monitors data quality results, reports and dashboards, and escalates as appropriate. Supports documentation and update of data quality corrective action plans. Support creation and maintenance master or reference data Supports archiving and purging activities of data in compliance with legal requirements by partnering with IT. Support and begin to define the development of processes and enhancements to mitigate data quality risks. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's Degree in Business or Science discipline; OR 4 years of relevant data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science discipline. Working knowledge of data management practices and awareness of data governance theories and tools. Beginning SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrated critical thinking and problem-solving skills. Demonstrated presentation and communication skills. What Sets You Apart: Current participant in the Hiring Our Heroes Fellowship Programs 26-1 Cohort or a current contractor at USAA from the 25-3 HOH Non-direct cohort. Compensation range: Hiring Our Heroes Fellows are paid by the HOH program. If selected for a full-time role, the salary range for this position is: $77,120 - $147,390. Compensation and Benefits paragraphs specific to HOH posting along with EEO information are auto populated when position is posted. Make sure the below salary info is included as the last line in the body of your job post. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.