Ace Hardware Corporation
Oak Brook, Illinois
The International Trade Compliance Manager (ITCM) will provide subject matter expertise on all import and export compliance matters, ensuring Ace Hardware follows trade laws and regulations. Provides support and oversight to documentation, customs classification, and management of Ace Hardware's import broker. Provide direct leadership to 3 team members. Manage daily import operations while providing tactical and strategic support, analysis, and reporting. The ITCM will have the Import Compliance Specialist reporting directly to them. The Import Compliance Manager will also lead CTPAT, ISA, First Sale Duty Drawback, and all other programs related to compliance, while also managing Ace Hardware's relationship with US Customs and Border Protection. The ITCM will also provide strategic leadership on current and future product and category compliance requirements for export around the world supporting Ace International. In this capacity they will be responsible for understanding international trade compliance and/or country specific import/export compliance requirements and be able to develop clear benchmarks and processes required to meet these standards. The individual will be communicating with AIH team (Oak Brook, China, and Global Sales teams) regarding documentation and requirements to achieve these country specific compliance requirements and meet international trade regulation. The individual will maintain processes and policies that support the collection, accessibility, and communication of the category compliance documentation and retention. What you will do: Management of Daily Operations: Serve as a liaison for broker and suppliers to resolve import compliance issue and ensure shipments are delivered timely. Assist with new item additions and product maintenance of trade data, as needed. Act as back-up to assist with product classification, for US Import and Export. Assists with educating Ace Hardware Suppliers with Trade Data and US and all other Government compliance. Oversee the filing of all AES for export shipments. What you will need: Ensure Ace Hardware's Compliance to Trade Regulations Minimize exposure to governmental penalties by ensuring compliance with US Customs and Border Protection and other government agencies' laws and regulations. Work closely with Customs officials to request Binding Rulings, respond to requests information (CF28 and CF29) and obtain guidance on port regulations. Assist with post-entry audits to proactively prohibit penalties for non-compliance. Maintain Import Compliance Manual on an annual basis. Drive international trade compliance excellence in accordance with country specific regulations pertaining to global trade and ensuring compliance with corporate, group and divisional policies. Strategic Support: Optimize efficiency of import logistics and supply chain by resolving compliance matters. Manage special project/requests for import/export teams and internal/external legal counsel relating to CBP and associated laws and regulations. Support International Leadership team with projects as needed. Support the growth of multiple international teams and programs in over 69 import countries. Act as an advisor and liaison on behalf of the AIH retailer, working closely with site leadership and program managers on applicable trade compliance matters. Ensure International standards for global highly regulated commodities, chemical, water, gas and electric for testing, packaging, and shipping requirements are adhere Cargo Security/C-TPAT: Act as subject matter expert to CTPAT. Ensure service vendors meet requirements to maintain Ace's Tier 3 ranking, and that processes are in place and followed relating to International Transportation and Customs Brokerage. Integral component on company's cross functional CTPAT team. ISA Program: Work with outside council to maintain current ISA program and annual audit. Long-term develop practice to bring management of ISA in house. Work cross-functionally throughout Ace Hardware to ensure compliance to program. Management: Work closely with Director of International Logistics and Compliance to ensure all matters related to trade compliance as communicated and addressed cross functionally throughout Ace Hardware. Manage the performance and professional development of 3 direct reports. Team may grow as business needs change. Knowledge, Experience, and Competencies: Ace Competencies Product Review - For testing. Regulations, and restrictions for intercountry importing/exporting and sale requirement. Strategic thinking - Ability to envision, create and present strategy trade barriers in additional options to drive disruptive wholesale and/or retail growth. Leadership - Demonstrated and active leadership across the organization, vendors, and retailers as authority in respective category. Superior problem-solving skills. Negotiation skills - Superior negotiation skills with proven results leveraging company scale, business drivers, and strategies Presentation skills - Ability to plan, assemble and present with excellence strategy, execution, and updates to leadership, across the organization, vendors, and retailers Knowledge and Experience: 7+ years' experience with logistics, customs brokerage, international trade documents, Harmonized Tariff Classification, and U.S. Customs and Border Protection and foreign compliance, including 2 years in leadership Demonstrated ability to lead, influence and manage both internal and external partners to drive common goals and strategy and achieve continued improvements, results, and successes. Ability to think strategically and cast a vision coupled with a realistic mission Must understand different countries and their cultural challenges along with proven ability to work cross-functionally with internal departments Knowledge and ability to lead CTPAT and ISA program. Licenses Customs Broker required. Bachelor's Degree preferred. Excellent written and verbal communications. High level of initiative, flexibility, organization and team orientation. Fluent in English both written and spoken; second language of Spanish or Mandarin, a plus. Must be a team player with the ability to collaborate with internal and external business partners WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. Compensation Details: $137700 - $175600 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness . click apply for full job details
The International Trade Compliance Manager (ITCM) will provide subject matter expertise on all import and export compliance matters, ensuring Ace Hardware follows trade laws and regulations. Provides support and oversight to documentation, customs classification, and management of Ace Hardware's import broker. Provide direct leadership to 3 team members. Manage daily import operations while providing tactical and strategic support, analysis, and reporting. The ITCM will have the Import Compliance Specialist reporting directly to them. The Import Compliance Manager will also lead CTPAT, ISA, First Sale Duty Drawback, and all other programs related to compliance, while also managing Ace Hardware's relationship with US Customs and Border Protection. The ITCM will also provide strategic leadership on current and future product and category compliance requirements for export around the world supporting Ace International. In this capacity they will be responsible for understanding international trade compliance and/or country specific import/export compliance requirements and be able to develop clear benchmarks and processes required to meet these standards. The individual will be communicating with AIH team (Oak Brook, China, and Global Sales teams) regarding documentation and requirements to achieve these country specific compliance requirements and meet international trade regulation. The individual will maintain processes and policies that support the collection, accessibility, and communication of the category compliance documentation and retention. What you will do: Management of Daily Operations: Serve as a liaison for broker and suppliers to resolve import compliance issue and ensure shipments are delivered timely. Assist with new item additions and product maintenance of trade data, as needed. Act as back-up to assist with product classification, for US Import and Export. Assists with educating Ace Hardware Suppliers with Trade Data and US and all other Government compliance. Oversee the filing of all AES for export shipments. What you will need: Ensure Ace Hardware's Compliance to Trade Regulations Minimize exposure to governmental penalties by ensuring compliance with US Customs and Border Protection and other government agencies' laws and regulations. Work closely with Customs officials to request Binding Rulings, respond to requests information (CF28 and CF29) and obtain guidance on port regulations. Assist with post-entry audits to proactively prohibit penalties for non-compliance. Maintain Import Compliance Manual on an annual basis. Drive international trade compliance excellence in accordance with country specific regulations pertaining to global trade and ensuring compliance with corporate, group and divisional policies. Strategic Support: Optimize efficiency of import logistics and supply chain by resolving compliance matters. Manage special project/requests for import/export teams and internal/external legal counsel relating to CBP and associated laws and regulations. Support International Leadership team with projects as needed. Support the growth of multiple international teams and programs in over 69 import countries. Act as an advisor and liaison on behalf of the AIH retailer, working closely with site leadership and program managers on applicable trade compliance matters. Ensure International standards for global highly regulated commodities, chemical, water, gas and electric for testing, packaging, and shipping requirements are adhere Cargo Security/C-TPAT: Act as subject matter expert to CTPAT. Ensure service vendors meet requirements to maintain Ace's Tier 3 ranking, and that processes are in place and followed relating to International Transportation and Customs Brokerage. Integral component on company's cross functional CTPAT team. ISA Program: Work with outside council to maintain current ISA program and annual audit. Long-term develop practice to bring management of ISA in house. Work cross-functionally throughout Ace Hardware to ensure compliance to program. Management: Work closely with Director of International Logistics and Compliance to ensure all matters related to trade compliance as communicated and addressed cross functionally throughout Ace Hardware. Manage the performance and professional development of 3 direct reports. Team may grow as business needs change. Knowledge, Experience, and Competencies: Ace Competencies Product Review - For testing. Regulations, and restrictions for intercountry importing/exporting and sale requirement. Strategic thinking - Ability to envision, create and present strategy trade barriers in additional options to drive disruptive wholesale and/or retail growth. Leadership - Demonstrated and active leadership across the organization, vendors, and retailers as authority in respective category. Superior problem-solving skills. Negotiation skills - Superior negotiation skills with proven results leveraging company scale, business drivers, and strategies Presentation skills - Ability to plan, assemble and present with excellence strategy, execution, and updates to leadership, across the organization, vendors, and retailers Knowledge and Experience: 7+ years' experience with logistics, customs brokerage, international trade documents, Harmonized Tariff Classification, and U.S. Customs and Border Protection and foreign compliance, including 2 years in leadership Demonstrated ability to lead, influence and manage both internal and external partners to drive common goals and strategy and achieve continued improvements, results, and successes. Ability to think strategically and cast a vision coupled with a realistic mission Must understand different countries and their cultural challenges along with proven ability to work cross-functionally with internal departments Knowledge and ability to lead CTPAT and ISA program. Licenses Customs Broker required. Bachelor's Degree preferred. Excellent written and verbal communications. High level of initiative, flexibility, organization and team orientation. Fluent in English both written and spoken; second language of Spanish or Mandarin, a plus. Must be a team player with the ability to collaborate with internal and external business partners WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. Compensation Details: $137700 - $175600 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness . click apply for full job details
Institute Of International Education
Chicago, Illinois
The Institute of International Education (IIE) is hiring a Program Lead for the U.S. Creative Tech Exchange. We invite you to join a team united by our mission to help people and organizations forge brighter futures through educational exchange and lifelong learning. Working at IIE is more than just a job; it's a chance to make an impact. To collaborate with a passionate team, grow your skills, and contribute to programs that change lives around the world. Learn more about IIE and our culture here . If you are a job seeker in need of an accommodation to navigate our careers site or apply for one of our jobs, please click here to learn more. Job Summary The Program Lead will implement the ECA-funded U.S. Creative Tech Exchange (U.S. CTX) Program, which will convene up to 30 U.S. and international creative technologists for a short-term exchange focused on building skills and strengthening U.S. leadership in cutting-edge fields. The Program Lead will assist the Director, Technology Exchanges, in delivering high-quality U.S. CTX program implementation across the full life-cycle. This role will manage projects, work plans and key deliverables, spanning outreach and recruitment, application and selection, procurement and management, industry placement and mentorships, domestic and international programming, monitoring and evaluation, and alumni engagement. The Program Lead will facilitate cross-functional activities, while serving as a key point of contact for the program sponsor and other external stakeholders. The role also leads sponsor reporting, strategic partnerships with industry THIS POSITION IS CONTINGENT ON FUNDING Essential Functions: Support the Director, Technology Exchanges in delivering high-quality implementation of U.S. CTX, ensuring alignment with program goals, timelines, and performance standards across the full program lifecycle. Design, implement, and oversee program activities, including content development, participant and alumni programming, budgets, timelines, status reporting, and closeout processes. Establish and maintain effective systems, workflows, and standard operating procedures. Establish the execution of work methods, systems, and processes for U.S. CTX and work with the Director to implement all aspects of deliverables. Lead competitive procurement and partner management to design and deliver key program components. Develop and execute a strategic outreach and recruitment plan targeting qualified U.S. participants and nominations of international participants in collaboration with U.S. embassies. Oversee end-to-end application, nomination, and selection processes. Cultivate and maintain relationships with private sector partners to support program components such as mentorship and placements. Identify and implement process improvements, share best practices across teams, and contribute to organizational learning and innovation. In consultation with IIE's Monitoring, Evaluation, and Learning (MEL) team, supports the strategy and execution of MEL plan for U.S. CTX, including program reporting to sponsor. Qualifications and Experience Education and Work Experience: Requires a Bachelor's degree and at least five years of related work experience, or combination education and experience. Knowledge, Skills and Abilities: Five to seven (5-7) years of relevant professional experience, preferably experience in international exchange, higher education, workforce development, or industry programs, including conferences, seminars, and professional training initiatives Subject matter expertise in creative technology (e.g., design, gaming, architecture, immersive media, and AI-driven creative applications) strongly preferred; advanced degree in a related arts or technology field a plus. Understanding of international exchange programs and the goals of U.S. Public Diplomacy initiatives. Experience working with academic, workforce development, and industry/professional conferences, seminars, training and/or professional development initiatives. Familiarity with U.S. higher education offerings in arts and technology and trends in creative technology industries. Must have strong written, oral, and cross-cultural communication skills. Must have external stakeholder management experience (sponsor, government entities, industry partners, higher education institutions or other as applicable to this role). Demonstrated ability to manage complex programs, prioritize competing demands, and deliver high-quality results under tight deadlines. Experience overseeing program logistics, event planning, and curriculum or content development. Experience with monitoring and managing project budgets and financial literacy required. Experience building partnerships and networks with private sector organizations preferred. Ability to assess creative portfolios across mediums and support fair, merit-based selection processes. Capacity to manage high-volume workloads with agility, while developing practical, innovative solutions to emerging challenges. Salary and Benefits: Hiring Range: $77,623 - $101,244. A candidate's starting salary is determined by various factors including, but not limited to, relevant work experience, job-related knowledge, skills, abilities, internal organizational equity, and geographic region. IIE offers a robust suite of benefits to team members including medical, dental, and vision plans, paid time off and holidays, student loan, tuition and professional development reimbursement programs, retirement plans and a family medical leave benefits. Please visit our careers page for further details. The Institute of International Education (IIE) offers a flexible hybrid work environment which leverages both office work and telework based out of Chicago or Washington DC for this role. Work Conditions & Physical Demands: Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IIE is committed to offering a respectful work environment free from discrimination and harassment. We are committed to employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, marital status, citizen status, status with regards to public assistance or any other protected classification. Compensation details: 44 Yearly Salary PIf81949d5-
The Institute of International Education (IIE) is hiring a Program Lead for the U.S. Creative Tech Exchange. We invite you to join a team united by our mission to help people and organizations forge brighter futures through educational exchange and lifelong learning. Working at IIE is more than just a job; it's a chance to make an impact. To collaborate with a passionate team, grow your skills, and contribute to programs that change lives around the world. Learn more about IIE and our culture here . If you are a job seeker in need of an accommodation to navigate our careers site or apply for one of our jobs, please click here to learn more. Job Summary The Program Lead will implement the ECA-funded U.S. Creative Tech Exchange (U.S. CTX) Program, which will convene up to 30 U.S. and international creative technologists for a short-term exchange focused on building skills and strengthening U.S. leadership in cutting-edge fields. The Program Lead will assist the Director, Technology Exchanges, in delivering high-quality U.S. CTX program implementation across the full life-cycle. This role will manage projects, work plans and key deliverables, spanning outreach and recruitment, application and selection, procurement and management, industry placement and mentorships, domestic and international programming, monitoring and evaluation, and alumni engagement. The Program Lead will facilitate cross-functional activities, while serving as a key point of contact for the program sponsor and other external stakeholders. The role also leads sponsor reporting, strategic partnerships with industry THIS POSITION IS CONTINGENT ON FUNDING Essential Functions: Support the Director, Technology Exchanges in delivering high-quality implementation of U.S. CTX, ensuring alignment with program goals, timelines, and performance standards across the full program lifecycle. Design, implement, and oversee program activities, including content development, participant and alumni programming, budgets, timelines, status reporting, and closeout processes. Establish and maintain effective systems, workflows, and standard operating procedures. Establish the execution of work methods, systems, and processes for U.S. CTX and work with the Director to implement all aspects of deliverables. Lead competitive procurement and partner management to design and deliver key program components. Develop and execute a strategic outreach and recruitment plan targeting qualified U.S. participants and nominations of international participants in collaboration with U.S. embassies. Oversee end-to-end application, nomination, and selection processes. Cultivate and maintain relationships with private sector partners to support program components such as mentorship and placements. Identify and implement process improvements, share best practices across teams, and contribute to organizational learning and innovation. In consultation with IIE's Monitoring, Evaluation, and Learning (MEL) team, supports the strategy and execution of MEL plan for U.S. CTX, including program reporting to sponsor. Qualifications and Experience Education and Work Experience: Requires a Bachelor's degree and at least five years of related work experience, or combination education and experience. Knowledge, Skills and Abilities: Five to seven (5-7) years of relevant professional experience, preferably experience in international exchange, higher education, workforce development, or industry programs, including conferences, seminars, and professional training initiatives Subject matter expertise in creative technology (e.g., design, gaming, architecture, immersive media, and AI-driven creative applications) strongly preferred; advanced degree in a related arts or technology field a plus. Understanding of international exchange programs and the goals of U.S. Public Diplomacy initiatives. Experience working with academic, workforce development, and industry/professional conferences, seminars, training and/or professional development initiatives. Familiarity with U.S. higher education offerings in arts and technology and trends in creative technology industries. Must have strong written, oral, and cross-cultural communication skills. Must have external stakeholder management experience (sponsor, government entities, industry partners, higher education institutions or other as applicable to this role). Demonstrated ability to manage complex programs, prioritize competing demands, and deliver high-quality results under tight deadlines. Experience overseeing program logistics, event planning, and curriculum or content development. Experience with monitoring and managing project budgets and financial literacy required. Experience building partnerships and networks with private sector organizations preferred. Ability to assess creative portfolios across mediums and support fair, merit-based selection processes. Capacity to manage high-volume workloads with agility, while developing practical, innovative solutions to emerging challenges. Salary and Benefits: Hiring Range: $77,623 - $101,244. A candidate's starting salary is determined by various factors including, but not limited to, relevant work experience, job-related knowledge, skills, abilities, internal organizational equity, and geographic region. IIE offers a robust suite of benefits to team members including medical, dental, and vision plans, paid time off and holidays, student loan, tuition and professional development reimbursement programs, retirement plans and a family medical leave benefits. Please visit our careers page for further details. The Institute of International Education (IIE) offers a flexible hybrid work environment which leverages both office work and telework based out of Chicago or Washington DC for this role. Work Conditions & Physical Demands: Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IIE is committed to offering a respectful work environment free from discrimination and harassment. We are committed to employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, marital status, citizen status, status with regards to public assistance or any other protected classification. Compensation details: 44 Yearly Salary PIf81949d5-
