Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI7f3aab26b5-
04/14/2026
Full time
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI7f3aab26b5-
EXECUTIVE VACANCY ANNOUNCEMENT SILVER BAY YMCA Position: Chief Executive Officer Address: 87 Silver Bay Road, Silver Bay, NY 12874 The Silver Bay YMCA is an equal opportunity employer. We work to ensure that everyone has the opportunity to reach their full potential with dignity. THE OPPORTUNITY AT THE SILVER BAY YMCA The Silver Bay YMCA ("Silver Bay") is seeking a mission driven, visionary Chief Executive Officer to lead one of the most historic and distinctive YMCAs in the country. Founded in 1902, Silver Bay is more than a YMCA (or "Y") campus. It is a place of renewal, reflection, learning, and connection that has shaped generations of families, faith communities, nonprofit leaders, educators, and youth. Situated on a 650-acre campus with one mile of shoreline along Lake George, within New York's Adirondack Park, Silver Bay is listed on the National Register of Historic Places and is consistently recognized as one of the premier family reunion and retreat destinations in the United States. The next CEO will steward a complex, multi-dimensional organization that brings together hospitality, retreat services, youth development, spiritual life, and community engagement at scale. This leader will be responsible for honoring Silver Bay's historic legacy while guiding its continued evolution. That includes strengthening financial sustainability, investing in people and culture, modernizing operations and facilities where needed, and ensuring the mission remains central to every decision. KEY SKILLS AND ABILITIES OF OUR NEXT CEO The Board of Trustees (the "Board") believes its new CEO should be an experienced leader who has the background and qualities that will permit him or her to achieve excellence in the following roles: Collaborate with Board on Strategic Plan Development and Lead Implementation: Work effectively with the Board, volunteers, community leaders, and key staff, to create and develop a strategic plan that addresses the needs of the communities served by Silver Bay and includes defined organizational strategies, a clear implementation plan with deliverables, and measurable goals. Key competencies: Change Leadership, Communication & Influence, Critical Thinking & Decision Making, Program/Project Management Fiscal Management: Use high-level financial analysis to forecast financial trends, growth, and stability, while consistently leading the organization to balanced or surplus results by growing operating revenue and contributions and controlling costs. Empower and guide staff leaders to lead their departments to successful financial operations. Develop and implement stewardship strategies. Key competencies: Fiscal Management, Critical Thinking & Decision Making, Developing Self & Others, Philanthropy Build and Lead Staff: Ensure a talent development system is in place and executed effectively with cultural competence. Hire, motivate, nurture, retain, and hold staff accountable for key objectives. Work towards recruiting, retaining, developing, and promoting staff. Encourage the team by creating a spirit of camaraderie, connection, and sense of mission and purpose. Create a learning organization to help staff achieve their highest potential. Key competencies: Developing Self & Others, Inclusion, Emotional Maturity, Change Leadership Improve Operating Performance: Engage the board and appropriate staff to develop and execute an annual tactical plan for identifying and achieving key goals and objectives towards operating with safe, relevant, and sustainable practices. Quickly address issues that may arise, forecast future needs, and manage and direct Silver Bay's operations and activities. Key competencies: Developing Self & Others, Critical Thinking & Decision Making, Innovation Hospitality and Guest Satisfaction: Ensure that lodging, food service, conference, and recreational amenities are at a level sufficient to retain and attract new business and sustainably preserve Silver Bay as one of the Y's most unique and historic conference retreat sites. This includes, among other things, maintenance and development of facilities, and sound management of capital projects. ABOUT THE YMCA OF SILVER BAY For more than a century, Silver Bay has served as a gathering place where people step away from the pace of everyday life to reconnect with one another, with nature, and with purpose. Originally founded as a training center for YMCA and YWCA leaders, Silver Bay has grown into a year-round destination serving families, congregations, nonprofits, schools, and community groups from both the Lake George region as well as from across the country. Today, Silver Bay operates as a destination-based YMCA offering conferences and retreats, family programs, youth development and education, spiritual life programming, arts and humanities experiences, extensive recreational activities on land and on water, and community focused initiatives. Thousands of day use guests and overnight visitors are welcomed each year, many returning generation after generation. Equally central to Silver Bay's identity is its commitment to community benefit and access. Through scholarships, reduced rate stays, respite programs, youth development initiatives, emergency housing, and mission driven subsidies, Silver Bay ensures that its campus remains a place where people of all backgrounds and circumstances can find rest, renewal, and belonging. In addition, Silver Bay provides off-campus services in nearby communities. Silver Bay is both a campus and a community. It is shaped by hospitality, stewardship, and service, and the CEO plays a critical role in sustaining and strengthening that culture. Our Mission To cultivate relationships, strengthen communities, and nurture spirit, mind, and body for all. Our North Star To be a leader in creating thriving, connected, and sustainable communities - to be a place where people grow, connect, and are inspired by nature, nurturing lifelong well-being. Our Culture: The Y Experience The Y Experience is built from our mission and encompasses the values and philosophy by which we serve and operate. Welcoming We are open to all. We are a place where you can be yourself and find yourself in others. Genuine We value you and embrace your individuality. Hopeful We believe in you and your potential to do good in the world. Nurturing We support you as you become the best version of yourself. Determined We seek to strengthen relationships and community bonds, both on and off campus. Current Key Strategic Initiatives:Embed belonging across Silver Bay's culture, programs, and guest experience to ensure all who come feel welcomed, connected, and valued.Strengthen fiscal sustainability by prioritizing data-driven investments, diversifying revenue through services, grants, and philanthropy, and closing the operational deficit through efficiencies and disciplined stewardship.Enhance and evolve programs, services, and facilities to remain relevant, high-quality, and aligned with changing guests, community, and organizational needs.Position Silver Bay as a trusted community hub by deepening partnerships that expands access, service, and impact across the region.Advance service and stewardship by caring for the natural environment, fostering spiritual growth, and developing youth leadership and character through mission-centered programming. Membership:Total Number of Members: 1,283Total stays overnight (most recent year): 58,455Total distinct guests (most recent year): 13,010 Branch Information:Silver Bay operates as a single-campus association but also supports several youth programs in the local communities. Core Programs:Conferences and retreats for faith-based, nonprofit, educational, and mission-aligned organizationsHospitality and lodging services for overnight guests, families, and groupsYouth development and education programs, including the Early Learning Center, youth swim lessons and teen programmingSpiritual life programming, retreats, and chapel servicesCommunity engagement programs and partnerships serving local residents and regional organizationsArts, humanities, aquatics, and recreational programming supporting lifelong learning and well-being Annual Support Campaign:2026 Goal: $2,255,000 (excluding ongoing capital campaign)2025 Goal: $2,025,0002025 Progress Toward Goal: $2,100,000Total number of people receiving financial assistance prior year: - Respite stays: $950,000 - Community memberships: $161,028 - Youth development operating support: $315,000 - Youth development scholarships: $105,000 - Emergency housing: $39,000 - Donations to partner nonprofits: $22,000 Recent Capital Campaign: A $5,000,000 campaign is underway CEO Direct Reports (under Interim CEO, who is also the full-time Chief Operating Officer):Vice President Development & Governance Vice President Guest ExperienceVice President Sales & MarketingChief Financial Officer & Vice President Support ServicesVice President of ProgramDirector Spiritual LifeDirector FacilitiesRisk Manager Board of Trustees: 19 members with the following standing committees:Chief Executive Officer Evaluation & Compensation CommitteeFinance, overseeing Audit & Investment SubcommitteesGovernance CommitteeStrategic Planning CommitteeOutreach & Engagement Committee Financial Snapshot (as of 12/31/2025 unaudited):Current Annual Operating Expenses Size: $11,860,000Current Debt: $2,200,000Current Endowment: $19,000,000Last year operating net: $(1,970,000) unaudited/without depreciation . click apply for full job details
04/14/2026
Full time
EXECUTIVE VACANCY ANNOUNCEMENT SILVER BAY YMCA Position: Chief Executive Officer Address: 87 Silver Bay Road, Silver Bay, NY 12874 The Silver Bay YMCA is an equal opportunity employer. We work to ensure that everyone has the opportunity to reach their full potential with dignity. THE OPPORTUNITY AT THE SILVER BAY YMCA The Silver Bay YMCA ("Silver Bay") is seeking a mission driven, visionary Chief Executive Officer to lead one of the most historic and distinctive YMCAs in the country. Founded in 1902, Silver Bay is more than a YMCA (or "Y") campus. It is a place of renewal, reflection, learning, and connection that has shaped generations of families, faith communities, nonprofit leaders, educators, and youth. Situated on a 650-acre campus with one mile of shoreline along Lake George, within New York's Adirondack Park, Silver Bay is listed on the National Register of Historic Places and is consistently recognized as one of the premier family reunion and retreat destinations in the United States. The next CEO will steward a complex, multi-dimensional organization that brings together hospitality, retreat services, youth development, spiritual life, and community engagement at scale. This leader will be responsible for honoring Silver Bay's historic legacy while guiding its continued evolution. That includes strengthening financial sustainability, investing in people and culture, modernizing operations and facilities where needed, and ensuring the mission remains central to every decision. KEY SKILLS AND ABILITIES OF OUR NEXT CEO The Board of Trustees (the "Board") believes its new CEO should be an experienced leader who has the background and qualities that will permit him or her to achieve excellence in the following roles: Collaborate with Board on Strategic Plan Development and Lead Implementation: Work effectively with the Board, volunteers, community leaders, and key staff, to create and develop a strategic plan that addresses the needs of the communities served by Silver Bay and includes defined organizational strategies, a clear implementation plan with deliverables, and measurable goals. Key competencies: Change Leadership, Communication & Influence, Critical Thinking & Decision Making, Program/Project Management Fiscal Management: Use high-level financial analysis to forecast financial trends, growth, and stability, while consistently leading the organization to balanced or surplus results by growing operating revenue and contributions and controlling costs. Empower and guide staff leaders to lead their departments to successful financial operations. Develop and implement stewardship strategies. Key competencies: Fiscal Management, Critical Thinking & Decision Making, Developing Self & Others, Philanthropy Build and Lead Staff: Ensure a talent development system is in place and executed effectively with cultural competence. Hire, motivate, nurture, retain, and hold staff accountable for key objectives. Work towards recruiting, retaining, developing, and promoting staff. Encourage the team by creating a spirit of camaraderie, connection, and sense of mission and purpose. Create a learning organization to help staff achieve their highest potential. Key competencies: Developing Self & Others, Inclusion, Emotional Maturity, Change Leadership Improve Operating Performance: Engage the board and appropriate staff to develop and execute an annual tactical plan for identifying and achieving key goals and objectives towards operating with safe, relevant, and sustainable practices. Quickly address issues that may arise, forecast future needs, and manage and direct Silver Bay's operations and activities. Key competencies: Developing Self & Others, Critical Thinking & Decision Making, Innovation Hospitality and Guest Satisfaction: Ensure that lodging, food service, conference, and recreational amenities are at a level sufficient to retain and attract new business and sustainably preserve Silver Bay as one of the Y's most unique and historic conference retreat sites. This includes, among other things, maintenance and development of facilities, and sound management of capital projects. ABOUT THE YMCA OF SILVER BAY For more than a century, Silver Bay has served as a gathering place where people step away from the pace of everyday life to reconnect with one another, with nature, and with purpose. Originally founded as a training center for YMCA and YWCA leaders, Silver Bay has grown into a year-round destination serving families, congregations, nonprofits, schools, and community groups from both the Lake George region as well as from across the country. Today, Silver Bay operates as a destination-based YMCA offering conferences and retreats, family programs, youth development and education, spiritual life programming, arts and humanities experiences, extensive recreational activities on land and on water, and community focused initiatives. Thousands of day use guests and overnight visitors are welcomed each year, many returning generation after generation. Equally central to Silver Bay's identity is its commitment to community benefit and access. Through scholarships, reduced rate stays, respite programs, youth development initiatives, emergency housing, and mission driven subsidies, Silver Bay ensures that its campus remains a place where people of all backgrounds and circumstances can find rest, renewal, and belonging. In addition, Silver Bay provides off-campus services in nearby communities. Silver Bay is both a campus and a community. It is shaped by hospitality, stewardship, and service, and the CEO plays a critical role in sustaining and strengthening that culture. Our Mission To cultivate relationships, strengthen communities, and nurture spirit, mind, and body for all. Our North Star To be a leader in creating thriving, connected, and sustainable communities - to be a place where people grow, connect, and are inspired by nature, nurturing lifelong well-being. Our Culture: The Y Experience The Y Experience is built from our mission and encompasses the values and philosophy by which we serve and operate. Welcoming We are open to all. We are a place where you can be yourself and find yourself in others. Genuine We value you and embrace your individuality. Hopeful We believe in you and your potential to do good in the world. Nurturing We support you as you become the best version of yourself. Determined We seek to strengthen relationships and community bonds, both on and off campus. Current Key Strategic Initiatives:Embed belonging across Silver Bay's culture, programs, and guest experience to ensure all who come feel welcomed, connected, and valued.Strengthen fiscal sustainability by prioritizing data-driven investments, diversifying revenue through services, grants, and philanthropy, and closing the operational deficit through efficiencies and disciplined stewardship.Enhance and evolve programs, services, and facilities to remain relevant, high-quality, and aligned with changing guests, community, and organizational needs.Position Silver Bay as a trusted community hub by deepening partnerships that expands access, service, and impact across the region.Advance service and stewardship by caring for the natural environment, fostering spiritual growth, and developing youth leadership and character through mission-centered programming. Membership:Total Number of Members: 1,283Total stays overnight (most recent year): 58,455Total distinct guests (most recent year): 13,010 Branch Information:Silver Bay operates as a single-campus association but also supports several youth programs in the local communities. Core Programs:Conferences and retreats for faith-based, nonprofit, educational, and mission-aligned organizationsHospitality and lodging services for overnight guests, families, and groupsYouth development and education programs, including the Early Learning Center, youth swim lessons and teen programmingSpiritual life programming, retreats, and chapel servicesCommunity engagement programs and partnerships serving local residents and regional organizationsArts, humanities, aquatics, and recreational programming supporting lifelong learning and well-being Annual Support Campaign:2026 Goal: $2,255,000 (excluding ongoing capital campaign)2025 Goal: $2,025,0002025 Progress Toward Goal: $2,100,000Total number of people receiving financial assistance prior year: - Respite stays: $950,000 - Community memberships: $161,028 - Youth development operating support: $315,000 - Youth development scholarships: $105,000 - Emergency housing: $39,000 - Donations to partner nonprofits: $22,000 Recent Capital Campaign: A $5,000,000 campaign is underway CEO Direct Reports (under Interim CEO, who is also the full-time Chief Operating Officer):Vice President Development & Governance Vice President Guest ExperienceVice President Sales & MarketingChief Financial Officer & Vice President Support ServicesVice President of ProgramDirector Spiritual LifeDirector FacilitiesRisk Manager Board of Trustees: 19 members with the following standing committees:Chief Executive Officer Evaluation & Compensation CommitteeFinance, overseeing Audit & Investment SubcommitteesGovernance CommitteeStrategic Planning CommitteeOutreach & Engagement Committee Financial Snapshot (as of 12/31/2025 unaudited):Current Annual Operating Expenses Size: $11,860,000Current Debt: $2,200,000Current Endowment: $19,000,000Last year operating net: $(1,970,000) unaudited/without depreciation . click apply for full job details
COMPANY DESCRIPTION The Native American Rights Fund (NARF), established in 1970, provides critical legal assistance to Indian tribes, organizations, and individuals across the United States. A leading non-profit organization, NARF fights to uphold tribal sovereignty, treaty rights, and the protection of natural resources and Indian education. NARF advocates for ensuring that federal and state governments honor their legal commitments to Native communities. LOCATION: This position is located in Boulder, Colorado with a hybrid work schedule. ROLE DESCRIPTION: The Annual Giving and Digital Fundraising Manager is responsible for strategic leadership and direction of NARF's Online and Direct Mail giving programs and will lead the planning, implementation, and continuation of relevant programs to raise and increase unrestricted giving and participation from current donors, donor prospects, NARF alumnae, and to build a healthy donor pipeline for other fundraising programs. This position is responsible for expanding current online fundraising strategies as well as developing, executing, and assessing new sophisticated and integrated online fundraising tools and approaches. This position will work closely with the Communications Department to coordinate online messaging, strategies to enhance NARF's fundraising efforts, and communicate NARF's mission and impact to existing and potential donors. The position is also responsible for learning and using the current Customer Relationship Management database. This position also oversees the Direct Mail Program and will work with innovaire staff in ensuring NARF's brand and tenor is reflected in the product of the program. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: Oversight and Management of Digital Fundraising Programs . Oversee the strategy to engage donors and prospects as well as to coordinate with Communications staff to ensure effective and consistent messaging and branding as well as track appropriate analytics and Key Performance Indicators (KPI). Oversight and Management of Direct Marketing Programs. Oversee the strategies in partnership with the Direct Mail consultants to design, build, and implement campaigns needed to solicit funds and engage donors and prospects through direct mailings. Direct and oversee the creation of all direct mail marketing themes and topics. Manage all campaigns from solicitation to tracking, recognition and acknowledgement. Research and analyze current fundraising and marketing techniques, ideas, and trends in areas of direct mail, website content, email and online efforts to recommend and/or develop new and better alternatives. Management of Database and Lists. Responsible for working with the Development Associate to implement and manage a Customer Relationship Management database and overseeing ongoing improvements with reporting and system enhancements. Oversee NARF's direct marketing mailing and online lists and databases. Research, select, and evaluate new lists for acquisition. Work closely with the Development Associate to manage online and direct marketing donor database and donor records, and all mailing, calling and other donor contact lists within the annual giving portfolio. Management of Payments and Financial Reporting. Collaborate with NARF's CFO to provide independent advisors accurate annual reports on direct mail/online giving income. Responsible for the overall department revenue management. Responsible for managing appropriate third-party vendor relationships and payments. Responsible for monitoring and maintaining NARF membership status and ratings with primary nonprofit watchdog agencies. Will serve on committees as requested by the Director of Development. Oversee gifts processing with the Development Associate and collaborate with Development operations to ensure streamlined systems for online giving and social media engagement and development. Other duties as assigned. SUPERVISORY DUTIES: None. Works with Executive Assistant & Information Manager. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in a related field, such as business, marketing, management, finance, behavioral sciences, communications, or public relations. Fundraising and development training are a plus. CFRE certification is a plus. Two to ten (2-10) years of experience in nonprofit direct mail and online fundraising with a demonstrated knowledge of direct mail and online cultivation, solicitation, stewardship strategies and techniques as well as a demonstrated history in successful direct mail and online revenue generation. Deep knowledge of direct mail and digital engagement best practices, tools, and tactics is critical. Familiarity with Google Nonprofit Suite including Google Analytics and Ads. Experience working with an email list of at least 20,000 subscribers. Excellent communication skills. Ability to write clearly, concisely, and logically. Experience writing direct response advocacy and fundraising emails. Experience working across many different teams to build shared goals and manage sometimes-competing priorities. Ability to create, develop, and present NARF online engagements and posts across multiple social media platforms with appropriate brand and style. Working knowledge of CRM/eCRMs, such as Charity Engine, Engaging Networks, Salesforce, Bullhorn, Razors Edge, and similar technologies. Comfortable learning new technology and working across multiple systems. Knowledge of Native American culture and history and/or experience working with tribes and tribal business required. Ability to use data to inform the development/refinement of strategies and tactics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. SALARY AND BENEFITS: The salary range for this position is $85,000 to $115,000 per year. This salary range is based on one (1) to fifteen plus (15+) years of experience in the Denver Metro market. Actual salary will depend on years of experience and qualifications. Generous benefits package includes vacation leave, health, dental and vision insurance, and paid time off including sick leave, parental leave, and medical/disability leave. Additionally, there is an employer contribution to the employee 401K plan (eligible after one year of service), employer paid group life insurance, accident insurance, and short-term and long-term disability insurance. APPLICATION PROCEDURE: Submit a cover letter, resume, writing sample, complete law school transcript, and contact information of three professional references via the NARF Career Center. Compensation details: 00 Yearly Salary PIb5-
04/14/2026
Full time
COMPANY DESCRIPTION The Native American Rights Fund (NARF), established in 1970, provides critical legal assistance to Indian tribes, organizations, and individuals across the United States. A leading non-profit organization, NARF fights to uphold tribal sovereignty, treaty rights, and the protection of natural resources and Indian education. NARF advocates for ensuring that federal and state governments honor their legal commitments to Native communities. LOCATION: This position is located in Boulder, Colorado with a hybrid work schedule. ROLE DESCRIPTION: The Annual Giving and Digital Fundraising Manager is responsible for strategic leadership and direction of NARF's Online and Direct Mail giving programs and will lead the planning, implementation, and continuation of relevant programs to raise and increase unrestricted giving and participation from current donors, donor prospects, NARF alumnae, and to build a healthy donor pipeline for other fundraising programs. This position is responsible for expanding current online fundraising strategies as well as developing, executing, and assessing new sophisticated and integrated online fundraising tools and approaches. This position will work closely with the Communications Department to coordinate online messaging, strategies to enhance NARF's fundraising efforts, and communicate NARF's mission and impact to existing and potential donors. The position is also responsible for learning and using the current Customer Relationship Management database. This position also oversees the Direct Mail Program and will work with innovaire staff in ensuring NARF's brand and tenor is reflected in the product of the program. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: Oversight and Management of Digital Fundraising Programs . Oversee the strategy to engage donors and prospects as well as to coordinate with Communications staff to ensure effective and consistent messaging and branding as well as track appropriate analytics and Key Performance Indicators (KPI). Oversight and Management of Direct Marketing Programs. Oversee the strategies in partnership with the Direct Mail consultants to design, build, and implement campaigns needed to solicit funds and engage donors and prospects through direct mailings. Direct and oversee the creation of all direct mail marketing themes and topics. Manage all campaigns from solicitation to tracking, recognition and acknowledgement. Research and analyze current fundraising and marketing techniques, ideas, and trends in areas of direct mail, website content, email and online efforts to recommend and/or develop new and better alternatives. Management of Database and Lists. Responsible for working with the Development Associate to implement and manage a Customer Relationship Management database and overseeing ongoing improvements with reporting and system enhancements. Oversee NARF's direct marketing mailing and online lists and databases. Research, select, and evaluate new lists for acquisition. Work closely with the Development Associate to manage online and direct marketing donor database and donor records, and all mailing, calling and other donor contact lists within the annual giving portfolio. Management of Payments and Financial Reporting. Collaborate with NARF's CFO to provide independent advisors accurate annual reports on direct mail/online giving income. Responsible for the overall department revenue management. Responsible for managing appropriate third-party vendor relationships and payments. Responsible for monitoring and maintaining NARF membership status and ratings with primary nonprofit watchdog agencies. Will serve on committees as requested by the Director of Development. Oversee gifts processing with the Development Associate and collaborate with Development operations to ensure streamlined systems for online giving and social media engagement and development. Other duties as assigned. SUPERVISORY DUTIES: None. Works with Executive Assistant & Information Manager. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in a related field, such as business, marketing, management, finance, behavioral sciences, communications, or public relations. Fundraising and development training are a plus. CFRE certification is a plus. Two to ten (2-10) years of experience in nonprofit direct mail and online fundraising with a demonstrated knowledge of direct mail and online cultivation, solicitation, stewardship strategies and techniques as well as a demonstrated history in successful direct mail and online revenue generation. Deep knowledge of direct mail and digital engagement best practices, tools, and tactics is critical. Familiarity with Google Nonprofit Suite including Google Analytics and Ads. Experience working with an email list of at least 20,000 subscribers. Excellent communication skills. Ability to write clearly, concisely, and logically. Experience writing direct response advocacy and fundraising emails. Experience working across many different teams to build shared goals and manage sometimes-competing priorities. Ability to create, develop, and present NARF online engagements and posts across multiple social media platforms with appropriate brand and style. Working knowledge of CRM/eCRMs, such as Charity Engine, Engaging Networks, Salesforce, Bullhorn, Razors Edge, and similar technologies. Comfortable learning new technology and working across multiple systems. Knowledge of Native American culture and history and/or experience working with tribes and tribal business required. Ability to use data to inform the development/refinement of strategies and tactics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. SALARY AND BENEFITS: The salary range for this position is $85,000 to $115,000 per year. This salary range is based on one (1) to fifteen plus (15+) years of experience in the Denver Metro market. Actual salary will depend on years of experience and qualifications. Generous benefits package includes vacation leave, health, dental and vision insurance, and paid time off including sick leave, parental leave, and medical/disability leave. Additionally, there is an employer contribution to the employee 401K plan (eligible after one year of service), employer paid group life insurance, accident insurance, and short-term and long-term disability insurance. APPLICATION PROCEDURE: Submit a cover letter, resume, writing sample, complete law school transcript, and contact information of three professional references via the NARF Career Center. Compensation details: 00 Yearly Salary PIb5-
Job Description Summary This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. As Director, Future Field Engagement Strategy - Engagement Methodology, you will shape how Novartis' U.S. field teams connect with customers in more meaningful, modern, and human ways. Grounded in customer archetyping and targeting insights, this role designs futureready frameworks that guide account planning, field deployment, multichannel engagement, and crossfunctional collaboration. Your work will help the organization organize around the customer - ensuring every interaction is relevant, agile, and intentional. This is a strategic leadership role focused on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences.Job DescriptionKey Responsibilities: Architect and lead the development of nextgeneration customer engagement methodology that evolves how the field connects with customers. Draw on leading customer engagement practices across industries to inform bestinclass customer journey orchestration and crossfunctional collaboration. Define and continuously optimize customer planning processes, including account planning, integrated engagement planning, and portfoliolevel coordination. Design scalable, adaptable engagement frameworks that reflect account tiering, therapeutic area needs, and local market dynamics. Establish clear, practical frameworks for multichannel and crossfunctional engagement across field teams, headquarters, and commercial partners. Partner closely with Insights & Analytics to ensure engagement models are grounded in customer, market, and performance insights. In collaboration with Insights and Decision Science (IDS), define measurement approaches that assess engagement effectiveness and enable ongoing refinement through datadriven learning. Lead the evolution of field deployment strategies, ensuring roles and resources are aligned to customer needs and strategic priorities. Create agile feedback loops with field teams and stakeholders to continuously improve engagement frameworks based on realworld experience. Serve as a trusted strategic advisor to senior leadership, shaping the future vision for customer engagement, field effectiveness, and innovation at Novartis.Essential Requirements: Bachelor's degree required from 4-year college or university. 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; including demonstrated leadership in shaping strategy, guiding teams, and driving enterprise-level impact. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors. Demonstrated expertise in shaping field force deployment, account management, and customer engagement strategies, including designing and scaling engagement models across complex, matrixed organizations. Strategic thinker with a strong track record of turning vision into actionable plans and measurable outcomes, paired with experience navigating complex healthcare systems, payer and provider dynamics, and enterpriselevel account management. Shown success designing and bringing to life datadriven engagement frameworks that connect customer insights, healthcare data, and realworld field execution. Proven ability to influence, align, and collaborate across diverse crossfunctional partners - including commercial, analytics, medical, market access, and marketing - within a matrixed environment. High level of data fluency and analytical capability, with the ability to synthesize complex information into clear, actionable recommendations for varied audiences. Strong project leadership and changemanagement capabilities, with a history of driving innovation, continuous improvement, and agile ways of working.Desirable Requirements: Experience within a healthcare consulting, startup, or fastmoving commercial environment, bringing an external perspective on strategy, innovation, and transformation. Background in sales, sales support, or marketing roles, with familiarity across digital engagement platforms, CRM systems, and emerging technologies that enable modern customer engagement.Novartis Compensation Summary:The salary for this position is expected to range between $185,500 and $344,500 per year.The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.EEO Statement:The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.Accessibility and reasonable accommodationsThe Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.Salary Range$185,500.00 - $344,500.00Skills DesiredBusiness Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills
04/14/2026
Job Description Summary This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. As Director, Future Field Engagement Strategy - Engagement Methodology, you will shape how Novartis' U.S. field teams connect with customers in more meaningful, modern, and human ways. Grounded in customer archetyping and targeting insights, this role designs futureready frameworks that guide account planning, field deployment, multichannel engagement, and crossfunctional collaboration. Your work will help the organization organize around the customer - ensuring every interaction is relevant, agile, and intentional. This is a strategic leadership role focused on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences.Job DescriptionKey Responsibilities: Architect and lead the development of nextgeneration customer engagement methodology that evolves how the field connects with customers. Draw on leading customer engagement practices across industries to inform bestinclass customer journey orchestration and crossfunctional collaboration. Define and continuously optimize customer planning processes, including account planning, integrated engagement planning, and portfoliolevel coordination. Design scalable, adaptable engagement frameworks that reflect account tiering, therapeutic area needs, and local market dynamics. Establish clear, practical frameworks for multichannel and crossfunctional engagement across field teams, headquarters, and commercial partners. Partner closely with Insights & Analytics to ensure engagement models are grounded in customer, market, and performance insights. In collaboration with Insights and Decision Science (IDS), define measurement approaches that assess engagement effectiveness and enable ongoing refinement through datadriven learning. Lead the evolution of field deployment strategies, ensuring roles and resources are aligned to customer needs and strategic priorities. Create agile feedback loops with field teams and stakeholders to continuously improve engagement frameworks based on realworld experience. Serve as a trusted strategic advisor to senior leadership, shaping the future vision for customer engagement, field effectiveness, and innovation at Novartis.Essential Requirements: Bachelor's degree required from 4-year college or university. 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; including demonstrated leadership in shaping strategy, guiding teams, and driving enterprise-level impact. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors. Demonstrated expertise in shaping field force deployment, account management, and customer engagement strategies, including designing and scaling engagement models across complex, matrixed organizations. Strategic thinker with a strong track record of turning vision into actionable plans and measurable outcomes, paired with experience navigating complex healthcare systems, payer and provider dynamics, and enterpriselevel account management. Shown success designing and bringing to life datadriven engagement frameworks that connect customer insights, healthcare data, and realworld field execution. Proven ability to influence, align, and collaborate across diverse crossfunctional partners - including commercial, analytics, medical, market access, and marketing - within a matrixed environment. High level of data fluency and analytical capability, with the ability to synthesize complex information into clear, actionable recommendations for varied audiences. Strong project leadership and changemanagement capabilities, with a history of driving innovation, continuous improvement, and agile ways of working.Desirable Requirements: Experience within a healthcare consulting, startup, or fastmoving commercial environment, bringing an external perspective on strategy, innovation, and transformation. Background in sales, sales support, or marketing roles, with familiarity across digital engagement platforms, CRM systems, and emerging technologies that enable modern customer engagement.Novartis Compensation Summary:The salary for this position is expected to range between $185,500 and $344,500 per year.The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.EEO Statement:The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.Accessibility and reasonable accommodationsThe Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.Salary Range$185,500.00 - $344,500.00Skills DesiredBusiness Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills
Job Overview: Director of On-Premise The ideal candidate will be based in our Los Angeles, CA facility and will support our West Business Unit which includes CA, NV, AZ, MO, CO, KS, MN, ID, ND, IA and greater surrounding areas Are you a transformational sales leader who thrives at the intersection of strategy and in-store execution? Keurig Dr Pepper is seeking a Director of On-Premise Sales to lead and accelerate growth across the West Business Unit. This role is a critical leadership position-owning results in the market, shaping how strategy comes to life, and building the team capabilities that drive winning partnerships with our customers at the outlet level. As Director, you will serve as the primary architect of regional execution-translating enterprise and VP led strategy into bold, disciplined action across channels such as Vending, Business & Industries, Education, and more. In addition to leading sales, you will oversee a large equipment organization supporting both On Premise and Retail customers, ensuring disciplined investment, strong returns, and high equipment performance. You will report to the Vice President of On-Premise and play a pivotal role in developing talent, strengthening executional standards, and expanding KDP's presence across a highly visible and competitive landscape. Responsibilities Lead Regional Strategy & Execution Deliver volume, revenue, and profit targets aligned with the Annual Operating Plan Build winning partnerships with top customers and new customers Translate national brand, channel, and customer strategies into clear regional priorities and executable plans Drive performance across core On-Premise channels, ensuring consistent execution and brand standards in market Identify whitespace opportunities, emerging customers, and growth levers to expand KDP's On-Premise footprint Drive Commercial & Executional Excellence Lead Cold Drink Equipment (CDE) strategy and deployment across the region, ensuring disciplined investment, strong ROI, and high equipment performance Leverage data, insights, and selling tools to improve outlet execution, customer engagement, and productivity Personally engage in key account relationships and negotiations that unlock growth Build & Develop a High-Performing Team This role will lead a team of 12 direct reports and 125 employees Lead, coach, and develop a team of sales leaders and equipment managers Establish a culture of accountability, urgency, and continuous improvement Develop future leaders through thoughtful coaching, succession planning, and performance management Champion inclusion, engagement, and collaboration across teams and functions Collaborate Across the Enterprise Partner closely with DSD Field Leaders, Finance, National Sales Leads, Market Development and Supply Chain, to ensure seamless execution Serve as a trusted thought partner to the VP of On-Premise-bringing forward insights, risks, and opportunities from the field Total Rewards: $150,000-$175,000 / year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more! Annual bonus based on performance and eligibility Requirements: 10+ years of experience in Sales, Commercial Leadership, or Channel Management Proven success in On-Premise, Immediate Consumption, Foodservice, or Beverage/CPG environments with solid knowledge of how DSD (direct store delivery) works Experience leading teams and managing through complexity across geographies Knowledge of cold drink equipment operations Executional Excellence - Drives results through clarity, rigor, and follow-through Strategic Agility - Understands the "why" behind strategy and adapts plans to local market realities. Shapes "the how" in addition to leading "the what" People Leadership - Coaches, develops, and inspires teams to perform at their best Customer Focus - Builds durable partnerships by delivering value and consistency Data & Financial Acumen - Uses insights to prioritize investments and improve profitability Ability to travel 50% Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line in order for your email application to be considered.
04/14/2026
Full time
Job Overview: Director of On-Premise The ideal candidate will be based in our Los Angeles, CA facility and will support our West Business Unit which includes CA, NV, AZ, MO, CO, KS, MN, ID, ND, IA and greater surrounding areas Are you a transformational sales leader who thrives at the intersection of strategy and in-store execution? Keurig Dr Pepper is seeking a Director of On-Premise Sales to lead and accelerate growth across the West Business Unit. This role is a critical leadership position-owning results in the market, shaping how strategy comes to life, and building the team capabilities that drive winning partnerships with our customers at the outlet level. As Director, you will serve as the primary architect of regional execution-translating enterprise and VP led strategy into bold, disciplined action across channels such as Vending, Business & Industries, Education, and more. In addition to leading sales, you will oversee a large equipment organization supporting both On Premise and Retail customers, ensuring disciplined investment, strong returns, and high equipment performance. You will report to the Vice President of On-Premise and play a pivotal role in developing talent, strengthening executional standards, and expanding KDP's presence across a highly visible and competitive landscape. Responsibilities Lead Regional Strategy & Execution Deliver volume, revenue, and profit targets aligned with the Annual Operating Plan Build winning partnerships with top customers and new customers Translate national brand, channel, and customer strategies into clear regional priorities and executable plans Drive performance across core On-Premise channels, ensuring consistent execution and brand standards in market Identify whitespace opportunities, emerging customers, and growth levers to expand KDP's On-Premise footprint Drive Commercial & Executional Excellence Lead Cold Drink Equipment (CDE) strategy and deployment across the region, ensuring disciplined investment, strong ROI, and high equipment performance Leverage data, insights, and selling tools to improve outlet execution, customer engagement, and productivity Personally engage in key account relationships and negotiations that unlock growth Build & Develop a High-Performing Team This role will lead a team of 12 direct reports and 125 employees Lead, coach, and develop a team of sales leaders and equipment managers Establish a culture of accountability, urgency, and continuous improvement Develop future leaders through thoughtful coaching, succession planning, and performance management Champion inclusion, engagement, and collaboration across teams and functions Collaborate Across the Enterprise Partner closely with DSD Field Leaders, Finance, National Sales Leads, Market Development and Supply Chain, to ensure seamless execution Serve as a trusted thought partner to the VP of On-Premise-bringing forward insights, risks, and opportunities from the field Total Rewards: $150,000-$175,000 / year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more! Annual bonus based on performance and eligibility Requirements: 10+ years of experience in Sales, Commercial Leadership, or Channel Management Proven success in On-Premise, Immediate Consumption, Foodservice, or Beverage/CPG environments with solid knowledge of how DSD (direct store delivery) works Experience leading teams and managing through complexity across geographies Knowledge of cold drink equipment operations Executional Excellence - Drives results through clarity, rigor, and follow-through Strategic Agility - Understands the "why" behind strategy and adapts plans to local market realities. Shapes "the how" in addition to leading "the what" People Leadership - Coaches, develops, and inspires teams to perform at their best Customer Focus - Builds durable partnerships by delivering value and consistency Data & Financial Acumen - Uses insights to prioritize investments and improve profitability Ability to travel 50% Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line in order for your email application to be considered.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $67,520.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $67,520.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Richmark Property Management
Grand Junction, Colorado
Description: POSITION DESCRIPTION TITLE: Community Manager DEPARTMENT: Sales REPORTS TO: Director of Multifamily Investments FLSA: Exempt WORK SCHEDULE: Full Time Pay: $72,000-$80,000 TRAVEL REQUIRED: Yes, 10% LOCATION: CO On-site MANAGEMENT: Yes EEO: First/Mid Offs & Mgrs. JOB FAMILY: First/Mid Offs & Mgrs. A Little About Us: Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible. About Your Role: This is a hands-on, full-time position with day-to-day duties that include possessing a thorough understanding of all property operations, including leasing/marketing, customer service, maintenance procedures, administrative duties, and financial management. The Community Manager's role is to coordinate and manage all persons, activities, and resources on the property in order to ensure that property residents have the best possible experience. It is the Community Manager's responsibility to ensure the successful accomplishment of all fiscal and physical goals set for the property. Essential Duties and Major Responsibilities: Property and Resident Management: Walk all common areas daily to ensure they are clean and well-maintained. Leads, mentors, and directs on-site staff to ensure all of the property's operational goals are achieved. Ensures that all team members present a professional appearance and follow established dress codes, including wearing provided uniforms and name badges as required. Provides exceptional customer service to residents by quickly responding to all complaints, questions, and requests, rushing forward to address and resolve all issues. Directs maintenance team to ensure that all service requests are answered timely and resolved satisfactorily, grounds are well-maintained, and unit turns are accomplished quickly and efficiently. In conjunction the with Maintenance Lead, assures that the make ready board (located within the property management software) is always up to date and maintained in real time. Verifies that all make ready units are walked by a member of the leasing team upon completion and that all units meet expected standards. Maintains occupancy to meet/exceed budgeted expectations and suggests rent growth opportunities. Ensures that renewal offers are delivered timely and works with staff to bolster resident retention. Oversees collection of rent, ensures that late fees are collected, and evictions are filed on schedule. Attends court proceedings for collections/evictions, as necessary. Conducts regular property inspections, ensuring that all physical aspects of the property meet established standards at all times. Team Leadership: Starts each day with a quick staff meeting, setting daily expectations for all team members. Works with staff members to build their skill sets and improve their abilities, always helping team members to grow and develop professionally. Manages time of all staff members to ensure that all required reporting is completed on time. Enthusiastically embraces the company culture, provides a supportive environment for training and growth, demonstrates our drive to maintain the highest of standards, and provides the tools necessary for success. Market and Strategic/Business Support: Strives to stay ahead of competition by possessing a thorough understanding of the local market; draws attention to trends that will impact occupancy and pricing. Ensures that competition research is completed as required. Provides input into the development of annual budgets. Actively manages operational finances, controlling spending to budget. Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Manages vendors, ensuring that all work is performed timely, is completed well, and is paid quickly. Assist with other duties as assigned. Education: High school diploma or equivalent is required. Associates degree in relevant field is preferred. Type of Experience Needed to be Successful: 3+ years of management experience is required. Specialized Skills: Basic computer knowledge including Microsoft Word, Excel, Outlook; property management software. Positive attitude and focus on customer service. Sales, leasing, and marketing ability. Experience in social media and technology. Strong time management, organization, problem-solving, and judgment skills. Strong attention to detail and accuracy. Strong written and verbal communication skills. Supervisory Expectations: The position has immediate oversight of 2 or team members performing the same or directly related work as those the position leads, which includes, interviewing, hiring, training employees, planned work, assigning work, directing work, appraisal, and performance, rewarding and disciplining, addressing complaints, resolving problems. Independence of Action: Results are defined; the incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow. Although precedents may exist, supervisor/manager provides broad guidance and overall direction. Physical Demands and Work Environment: The work environment is the typical property management in an office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with clients. Must have a valid driver's license, clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit for prolonged periods of time and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Hours: Company Hours This position is scheduled from 9:00 AM to 6:00 PM. Weekend hours may be required. Work hours may vary based on business needs. 40-Hour Work Week This position requires flexibility to work weekends, overtime, and other unscheduled time as needed. Evenings/Weekends/OT Assigned schedule to be discussed during the interview process. As needed to satisfy the requirements of the position. Core Competencies: Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting. Reasoning and Problem Solving - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence. Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. . click apply for full job details
04/14/2026
Full time
Description: POSITION DESCRIPTION TITLE: Community Manager DEPARTMENT: Sales REPORTS TO: Director of Multifamily Investments FLSA: Exempt WORK SCHEDULE: Full Time Pay: $72,000-$80,000 TRAVEL REQUIRED: Yes, 10% LOCATION: CO On-site MANAGEMENT: Yes EEO: First/Mid Offs & Mgrs. JOB FAMILY: First/Mid Offs & Mgrs. A Little About Us: Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible. About Your Role: This is a hands-on, full-time position with day-to-day duties that include possessing a thorough understanding of all property operations, including leasing/marketing, customer service, maintenance procedures, administrative duties, and financial management. The Community Manager's role is to coordinate and manage all persons, activities, and resources on the property in order to ensure that property residents have the best possible experience. It is the Community Manager's responsibility to ensure the successful accomplishment of all fiscal and physical goals set for the property. Essential Duties and Major Responsibilities: Property and Resident Management: Walk all common areas daily to ensure they are clean and well-maintained. Leads, mentors, and directs on-site staff to ensure all of the property's operational goals are achieved. Ensures that all team members present a professional appearance and follow established dress codes, including wearing provided uniforms and name badges as required. Provides exceptional customer service to residents by quickly responding to all complaints, questions, and requests, rushing forward to address and resolve all issues. Directs maintenance team to ensure that all service requests are answered timely and resolved satisfactorily, grounds are well-maintained, and unit turns are accomplished quickly and efficiently. In conjunction the with Maintenance Lead, assures that the make ready board (located within the property management software) is always up to date and maintained in real time. Verifies that all make ready units are walked by a member of the leasing team upon completion and that all units meet expected standards. Maintains occupancy to meet/exceed budgeted expectations and suggests rent growth opportunities. Ensures that renewal offers are delivered timely and works with staff to bolster resident retention. Oversees collection of rent, ensures that late fees are collected, and evictions are filed on schedule. Attends court proceedings for collections/evictions, as necessary. Conducts regular property inspections, ensuring that all physical aspects of the property meet established standards at all times. Team Leadership: Starts each day with a quick staff meeting, setting daily expectations for all team members. Works with staff members to build their skill sets and improve their abilities, always helping team members to grow and develop professionally. Manages time of all staff members to ensure that all required reporting is completed on time. Enthusiastically embraces the company culture, provides a supportive environment for training and growth, demonstrates our drive to maintain the highest of standards, and provides the tools necessary for success. Market and Strategic/Business Support: Strives to stay ahead of competition by possessing a thorough understanding of the local market; draws attention to trends that will impact occupancy and pricing. Ensures that competition research is completed as required. Provides input into the development of annual budgets. Actively manages operational finances, controlling spending to budget. Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Manages vendors, ensuring that all work is performed timely, is completed well, and is paid quickly. Assist with other duties as assigned. Education: High school diploma or equivalent is required. Associates degree in relevant field is preferred. Type of Experience Needed to be Successful: 3+ years of management experience is required. Specialized Skills: Basic computer knowledge including Microsoft Word, Excel, Outlook; property management software. Positive attitude and focus on customer service. Sales, leasing, and marketing ability. Experience in social media and technology. Strong time management, organization, problem-solving, and judgment skills. Strong attention to detail and accuracy. Strong written and verbal communication skills. Supervisory Expectations: The position has immediate oversight of 2 or team members performing the same or directly related work as those the position leads, which includes, interviewing, hiring, training employees, planned work, assigning work, directing work, appraisal, and performance, rewarding and disciplining, addressing complaints, resolving problems. Independence of Action: Results are defined; the incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow. Although precedents may exist, supervisor/manager provides broad guidance and overall direction. Physical Demands and Work Environment: The work environment is the typical property management in an office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with clients. Must have a valid driver's license, clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit for prolonged periods of time and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Hours: Company Hours This position is scheduled from 9:00 AM to 6:00 PM. Weekend hours may be required. Work hours may vary based on business needs. 40-Hour Work Week This position requires flexibility to work weekends, overtime, and other unscheduled time as needed. Evenings/Weekends/OT Assigned schedule to be discussed during the interview process. As needed to satisfy the requirements of the position. Core Competencies: Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting. Reasoning and Problem Solving - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence. Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. . click apply for full job details
Primary City/State: Phoenix, Arizona Department Name: Technical Admin-Ref Lab Work Shift: Day Job Category: Lab Join the powerhouse behind Arizona's leading diagnostic testing network- Sonora Quest Laboratories, where innovation meets impact. As a strategic thinking experienced anatomic pathology leader, you'll lead business and operations across the continuum of care for one of the nation's largest integrated lab systems, supporting over 97 million tests annually. Collaborate with top-tier professionals in a dynamic, people-centered environment that values strategic thinking and service excellence. This is your opportunity to shape the future of healthcare through visionary leadership and operational mastery. Join our cutting-edge diagnostic pathology group and be part of the forefront of medical innovation. Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel.563 DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff - technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. MINIMUM QUALIFICATIONS Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision. Must qualify as a General or Technical Supervisor as defined under CLIA '88. A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills. Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements. PREFERRED QUALIFICATIONS 10 years of director level experience in Anatomic Pathology laboratories. Experience in commercial and hospital settings. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
04/14/2026
Full time
Primary City/State: Phoenix, Arizona Department Name: Technical Admin-Ref Lab Work Shift: Day Job Category: Lab Join the powerhouse behind Arizona's leading diagnostic testing network- Sonora Quest Laboratories, where innovation meets impact. As a strategic thinking experienced anatomic pathology leader, you'll lead business and operations across the continuum of care for one of the nation's largest integrated lab systems, supporting over 97 million tests annually. Collaborate with top-tier professionals in a dynamic, people-centered environment that values strategic thinking and service excellence. This is your opportunity to shape the future of healthcare through visionary leadership and operational mastery. Join our cutting-edge diagnostic pathology group and be part of the forefront of medical innovation. Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel.563 DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff - technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. MINIMUM QUALIFICATIONS Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision. Must qualify as a General or Technical Supervisor as defined under CLIA '88. A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills. Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements. PREFERRED QUALIFICATIONS 10 years of director level experience in Anatomic Pathology laboratories. Experience in commercial and hospital settings. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
American Fence Company, Inc. Location Phoenix State/Territory Arizona American Fence Company is hiring a Lead Generation Specialist / Customer Service Specialist / Sales . Excellent pay and benefits starting at $20.00 to $25.00 /hour. P osition requires a high level of initiative, self-motivation, ability to work in a team environment and ability to research or navigate through prospect or existing accounts to identify proper decision makers or influencers to help sales grow existing business and develop new opportunities. Primary responsibility is to generate business meetings for our sales team and provide customer service to potential clients. About Us: American Fence Company , founded in 1948, is one of the largest installer of rental and permanent fence that is focused on future growth. We provide a high quality of fencing solutions by valuing our employees which has resulted in average tenure of 9 years of employment. Overview of Duties: • Contact businesses or private individuals by telephone, e-mail, social media, or other internet sources to solicit leads for fencing bid projects and sales. • Communicate with potential bid partners to describe products or services to persuade potential bid partners to use the company's fence products or services. • Maintain records of contacts, accounts, and leads. • Obtain customer information such as name, address, and best time to contact into computer system and notify appropriate sales manager. • Explain products or services and prices, and answer questions from customers. • Record names, addresses, purchases, and reactions of prospects contacted. • Adjust sales scripts to better target the needs and interests of specific individuals. • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations. • Provide research and/or intelligence regarding company profiling information, key executives or developments for sales team to incorporate in their strategic plans. • Develop an understanding of our products and services to successfully deliver our value propositions to create or build client/prospect relationships for future reference and appointment setting. • Answer telephone calls from potential customers who have been solicited through advertisements. • Follow up on marketing campaigns, mailings or events to grow existing accounts or develop new opportunities. • Collaborate with the Sales team to coordinate appointments, follow up on next steps and/or understand how to develop the account and amplify connections strategically. • Conduct client or market surveys to obtain information about potential customers. Education: High School Graduate or General Education Degree (GED): Required Experience: No experience required. Training will be provided. Customer service and sales helpful. Computer Skills: Basic MS Outlook, Excel, and Word. Ability to effectively use browsers and search engines. Words Per Minute Multitasking Must have a valid driver's license and clean driving record (no DUI/DWI). We conduct a thorough background check and drug screen. Benefits: We offer full Benefit packages to our employees including: Group Medical Insurance with prescription coverage Dental Insurance Basic and Voluntary Life Insurance Voluntary AD & D Insurance Short and Long Term Disability Insurance Company Paid Holidays Paid Time Off (PTO) 401k with company match Employee Discounts Compensation details: 20-25 Hourly Wage PI2a0605dc5-
04/14/2026
Full time
American Fence Company, Inc. Location Phoenix State/Territory Arizona American Fence Company is hiring a Lead Generation Specialist / Customer Service Specialist / Sales . Excellent pay and benefits starting at $20.00 to $25.00 /hour. P osition requires a high level of initiative, self-motivation, ability to work in a team environment and ability to research or navigate through prospect or existing accounts to identify proper decision makers or influencers to help sales grow existing business and develop new opportunities. Primary responsibility is to generate business meetings for our sales team and provide customer service to potential clients. About Us: American Fence Company , founded in 1948, is one of the largest installer of rental and permanent fence that is focused on future growth. We provide a high quality of fencing solutions by valuing our employees which has resulted in average tenure of 9 years of employment. Overview of Duties: • Contact businesses or private individuals by telephone, e-mail, social media, or other internet sources to solicit leads for fencing bid projects and sales. • Communicate with potential bid partners to describe products or services to persuade potential bid partners to use the company's fence products or services. • Maintain records of contacts, accounts, and leads. • Obtain customer information such as name, address, and best time to contact into computer system and notify appropriate sales manager. • Explain products or services and prices, and answer questions from customers. • Record names, addresses, purchases, and reactions of prospects contacted. • Adjust sales scripts to better target the needs and interests of specific individuals. • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations. • Provide research and/or intelligence regarding company profiling information, key executives or developments for sales team to incorporate in their strategic plans. • Develop an understanding of our products and services to successfully deliver our value propositions to create or build client/prospect relationships for future reference and appointment setting. • Answer telephone calls from potential customers who have been solicited through advertisements. • Follow up on marketing campaigns, mailings or events to grow existing accounts or develop new opportunities. • Collaborate with the Sales team to coordinate appointments, follow up on next steps and/or understand how to develop the account and amplify connections strategically. • Conduct client or market surveys to obtain information about potential customers. Education: High School Graduate or General Education Degree (GED): Required Experience: No experience required. Training will be provided. Customer service and sales helpful. Computer Skills: Basic MS Outlook, Excel, and Word. Ability to effectively use browsers and search engines. Words Per Minute Multitasking Must have a valid driver's license and clean driving record (no DUI/DWI). We conduct a thorough background check and drug screen. Benefits: We offer full Benefit packages to our employees including: Group Medical Insurance with prescription coverage Dental Insurance Basic and Voluntary Life Insurance Voluntary AD & D Insurance Short and Long Term Disability Insurance Company Paid Holidays Paid Time Off (PTO) 401k with company match Employee Discounts Compensation details: 20-25 Hourly Wage PI2a0605dc5-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Plano, TX. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Plano, TX. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Position Summary The position is responsible for supporting the TRANSCAER program in the U.S. and overseeing emergency response training and grant initiatives related to hazardous materials transportation. This position is also responsible for managing grant funding, event logistics, regulatory compliance and building strategic partnerships while leading national outreach efforts. The position reports directly to the Director, Training, Outreach and Partnership. Major Duties and Responsibilities: Manages assigned TRANSCAER grant projects, ensuring alignment with TRANSCAER annual goals, and the TRANSCAER Strategic Plan.Oversee the coordination, logistics, and delivery of national training events, including managing partnerships with stakeholders such as industry partners, government agencies, and community organizations.Prepares meeting slides, for National TRANSCAER Task Group Meetings in coordination with the Director, TOPs. Prepares and submits grant proposals, reports (SF-425, SF-270), and financial documentation.Monitors grant budgets, expenditures, and deliverables to ensure transparency and accountability.Represents TRANSCAER at national and regional events, conferences, and meetings, ensuring effective communication of the program's goals and accomplishments.Collaborates with internal teams (sales, marketing, customer service, training) to integrate outreach initiatives.Builds and maintains relationships with external partners including carriers, shippers, and government agencies.Oversees the development of TRANSCAER today magazine, brochures, and factsheets with graphic designers.Monitors financial performance of TRANSCAER programs and grants.Prepares operational and financial reports for senior leadership, as well as resolves any audit findings.Conducts regular evaluations of TRANSCAER training and outreach programs, using data from participant feedback, surveys, and industry trends to identify areas for improvement.Coordinates with the Accounting Team to manage program codes, budgets, and expense tracking.Identifies opportunities to expand TRANSCAER's reach and impact.Draft communications for TRANSCAER including social media posts and training event flyers. Manage external relationships with TRANSCAER Sponsors and Corporate Members including processing invoices and ensuring annual benefits for membership or sponsorship are fulfilled.Serve as the liaison to TRANSCAER State Coordinators, local emergency responder agencies, railroads, and the communities being served in the United States.Lead the planning and execution of the annual TRANSCAER Awards program, managing the protocol documentation and facilitating coordination with the Awards Committee to ensure a successful recognition process.Manages CHEMTREC Outreach initiatives including the HELP Award, hazmat conference sponsorships and scholarships, and national first responder outreach events.Oversees the TRANSCAER marketing efforts including the website and social media, in collaboration with the Web and Digital Media Manager.Performs additional duties as assigned. Minimum Qualifications Required Bachelor's degree in a relevant field.Three years of relevant experience.Ability to travel up to 50%, including evenings/weekends.Strong organizational, communication, and problem-solving skills.Competency in Microsoft Office (Word, Excel, PowerPoint) and other project management software. Experience with virtual meeting platforms is a plus.Ability to lift up to 50 lbs.High level of attention to detail and the ability to meet deadlines in a fast-paced environmentAbility to troubleshoot on the go and adapt quickly to changes or challenges that arise in the field.Valid driver's license and be able to travel independently to various locations. Preferred Experience in the development and delivery of hazardous materials, transportation or emergency response training.Experience in training event coordination and logistics (i.e. rentals, catering, shipping, registration, travel arrangement, scheduling). Experience in transportation, safety, or emergency response sectors. ACC Benefits ACC offers medical, dental, vision as well as a 401(k) matching contribution up to 6% of eligible compensation and an automatic 6% contribution of eligible compensation to the Profit-Sharing Plan, both vested immediately at 100%. Staff enjoys a hybrid work schedule and is eligible for performance-based merit increases and discretionary bonus programs as well as access to a no cost onsite fitness center. PIf131873fe5-
04/13/2026
Full time
Position Summary The position is responsible for supporting the TRANSCAER program in the U.S. and overseeing emergency response training and grant initiatives related to hazardous materials transportation. This position is also responsible for managing grant funding, event logistics, regulatory compliance and building strategic partnerships while leading national outreach efforts. The position reports directly to the Director, Training, Outreach and Partnership. Major Duties and Responsibilities: Manages assigned TRANSCAER grant projects, ensuring alignment with TRANSCAER annual goals, and the TRANSCAER Strategic Plan.Oversee the coordination, logistics, and delivery of national training events, including managing partnerships with stakeholders such as industry partners, government agencies, and community organizations.Prepares meeting slides, for National TRANSCAER Task Group Meetings in coordination with the Director, TOPs. Prepares and submits grant proposals, reports (SF-425, SF-270), and financial documentation.Monitors grant budgets, expenditures, and deliverables to ensure transparency and accountability.Represents TRANSCAER at national and regional events, conferences, and meetings, ensuring effective communication of the program's goals and accomplishments.Collaborates with internal teams (sales, marketing, customer service, training) to integrate outreach initiatives.Builds and maintains relationships with external partners including carriers, shippers, and government agencies.Oversees the development of TRANSCAER today magazine, brochures, and factsheets with graphic designers.Monitors financial performance of TRANSCAER programs and grants.Prepares operational and financial reports for senior leadership, as well as resolves any audit findings.Conducts regular evaluations of TRANSCAER training and outreach programs, using data from participant feedback, surveys, and industry trends to identify areas for improvement.Coordinates with the Accounting Team to manage program codes, budgets, and expense tracking.Identifies opportunities to expand TRANSCAER's reach and impact.Draft communications for TRANSCAER including social media posts and training event flyers. Manage external relationships with TRANSCAER Sponsors and Corporate Members including processing invoices and ensuring annual benefits for membership or sponsorship are fulfilled.Serve as the liaison to TRANSCAER State Coordinators, local emergency responder agencies, railroads, and the communities being served in the United States.Lead the planning and execution of the annual TRANSCAER Awards program, managing the protocol documentation and facilitating coordination with the Awards Committee to ensure a successful recognition process.Manages CHEMTREC Outreach initiatives including the HELP Award, hazmat conference sponsorships and scholarships, and national first responder outreach events.Oversees the TRANSCAER marketing efforts including the website and social media, in collaboration with the Web and Digital Media Manager.Performs additional duties as assigned. Minimum Qualifications Required Bachelor's degree in a relevant field.Three years of relevant experience.Ability to travel up to 50%, including evenings/weekends.Strong organizational, communication, and problem-solving skills.Competency in Microsoft Office (Word, Excel, PowerPoint) and other project management software. Experience with virtual meeting platforms is a plus.Ability to lift up to 50 lbs.High level of attention to detail and the ability to meet deadlines in a fast-paced environmentAbility to troubleshoot on the go and adapt quickly to changes or challenges that arise in the field.Valid driver's license and be able to travel independently to various locations. Preferred Experience in the development and delivery of hazardous materials, transportation or emergency response training.Experience in training event coordination and logistics (i.e. rentals, catering, shipping, registration, travel arrangement, scheduling). Experience in transportation, safety, or emergency response sectors. ACC Benefits ACC offers medical, dental, vision as well as a 401(k) matching contribution up to 6% of eligible compensation and an automatic 6% contribution of eligible compensation to the Profit-Sharing Plan, both vested immediately at 100%. Staff enjoys a hybrid work schedule and is eligible for performance-based merit increases and discretionary bonus programs as well as access to a no cost onsite fitness center. PIf131873fe5-
Director of Group Sales An extraordinary resort. Unforgettable celebrations. A career that inspires. Tetherow Resort has an immediate opening for a Director of Group Sales to join and lead our high-performing Group Sales team. This is a dynamic opportunity for a relationship-driven sales leader who thrives on mentoring sales teams, driving revenue, creating memorable experiences, and representing a premier luxury destination. Why Tetherow? At Tetherow Resort, we energize and inspire our members and guests to live, explore, play, and connect-and we believe our team members should experience the same. Our people are our greatest ambassadors. We take pride in offering a stunning work environment where collaboration, creativity, and growth are encouraged, and where exceptional service is more than a goal-it's a way of life. If you're passionate about luxury hospitality and meaningful client relationships, we invite you to bring your talent to Tetherow and be part of something special. Who You Are You are a confident, motivated and experienced group sales professional with a passion for hospitality and goal achievement. You bring both strategic thinking and creative energy to your work and know how to close while building long-term relationships. You'll thrive in this role if you have: Multi-year experience in a group sales management role; related industry experience in sales and hotels in a similar sized resort property or hotel strongly preferred Experience in managing group sales operations, business development, sales forecasting, and performance tracking Demonstrable track record of exceeding sales targets and driving business growth A solid understanding of booking within hotel parameters, revenue strategies, and brand standards Strong leadership skills with the ability to motivate, mentor, and develop a group sales team Proven sales and business acumen, with deep knowledge of luxury resort/hotel offerings and competitive market positioning Exceptional time management, multitasking, and organizational skills, with the ability to perform in a fast-paced, deadline-driven environment Strong strategic, analytical, and follow-through skills; excellent written, verbal, and presentation skills Experience using CRM systems to manage inquiries, track account activity, and report prospecting, tentative, and definite business A hunter/closer mindset with the ability to collaborate closely with senior leadership to maximize bookings and revenue Flexibility to work evenings, weekends, and holidays as business demands A high-energy, adventurous spirit - a natural desire to go above and beyond for both guests and teammates What You'll Do As the Director of Group Sales, you will be responsible for the execution of sales strategies to drive revenue growth, expand market share, and assist in the oversight of client relationship management. You will lead a high-performing group sales team, all working effectively together to target, solicit, and cultivate business, ensuring revenue generation and providing an exceptional experience to potential and returning clients. Key responsibilities include: Proactively solicit, negotiate, contract, and close group business using strong negotiating skills and creative selling techniques Achieve group sales revenue goals, manage pricing strategies, and negotiate high-value contracts Develop effective and measurable sales action plans and execute on the plans Lead, train, mentor, and manage a team of group sales professionals to drive performance and meet targets Analyze sales data, market trends, and competitor activities to refine strategies Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change Assist with the budgeting and forecasting of room and catering revenue; manage group sales budget Establish rapport and maintain strong high-value client, stakeholder and vendor relationships to expand repeat customer base for future business opportunities and promote the resort's facilities and services Ensure that all business is booked within hotel parameters and brand standards Effectively partner with sales team employees and other resort team members at all levels, ensuring strong communication and relationships across the resort Represent the resort at industry events, conferences, and networking opportunities to strengthen brand positioning and s eek opportunities to support community involvement efforts Remains abreast of industry trends and changes that may affect or enhance the offerings and/or profitability of the resort Extra Perks Quarterly commission potential Competitive medical, dental, and vision insurance for eligible employees 401(k) with company match Variable compensation eligibility Paid time off Golf privileges Discounts at Tetherow restaurants and Golf Shop Work just minutes from downtown Bend in one of the most beautiful settings in Central Oregon Ready to Create Something Unforgettable? If you're ready to elevate your career, sell extraordinary experiences, and join a team that truly loves what they do-we'd love to meet you. Apply today: Compensation details: 0 Yearly Salary PI1f0ad1-
04/13/2026
Full time
Director of Group Sales An extraordinary resort. Unforgettable celebrations. A career that inspires. Tetherow Resort has an immediate opening for a Director of Group Sales to join and lead our high-performing Group Sales team. This is a dynamic opportunity for a relationship-driven sales leader who thrives on mentoring sales teams, driving revenue, creating memorable experiences, and representing a premier luxury destination. Why Tetherow? At Tetherow Resort, we energize and inspire our members and guests to live, explore, play, and connect-and we believe our team members should experience the same. Our people are our greatest ambassadors. We take pride in offering a stunning work environment where collaboration, creativity, and growth are encouraged, and where exceptional service is more than a goal-it's a way of life. If you're passionate about luxury hospitality and meaningful client relationships, we invite you to bring your talent to Tetherow and be part of something special. Who You Are You are a confident, motivated and experienced group sales professional with a passion for hospitality and goal achievement. You bring both strategic thinking and creative energy to your work and know how to close while building long-term relationships. You'll thrive in this role if you have: Multi-year experience in a group sales management role; related industry experience in sales and hotels in a similar sized resort property or hotel strongly preferred Experience in managing group sales operations, business development, sales forecasting, and performance tracking Demonstrable track record of exceeding sales targets and driving business growth A solid understanding of booking within hotel parameters, revenue strategies, and brand standards Strong leadership skills with the ability to motivate, mentor, and develop a group sales team Proven sales and business acumen, with deep knowledge of luxury resort/hotel offerings and competitive market positioning Exceptional time management, multitasking, and organizational skills, with the ability to perform in a fast-paced, deadline-driven environment Strong strategic, analytical, and follow-through skills; excellent written, verbal, and presentation skills Experience using CRM systems to manage inquiries, track account activity, and report prospecting, tentative, and definite business A hunter/closer mindset with the ability to collaborate closely with senior leadership to maximize bookings and revenue Flexibility to work evenings, weekends, and holidays as business demands A high-energy, adventurous spirit - a natural desire to go above and beyond for both guests and teammates What You'll Do As the Director of Group Sales, you will be responsible for the execution of sales strategies to drive revenue growth, expand market share, and assist in the oversight of client relationship management. You will lead a high-performing group sales team, all working effectively together to target, solicit, and cultivate business, ensuring revenue generation and providing an exceptional experience to potential and returning clients. Key responsibilities include: Proactively solicit, negotiate, contract, and close group business using strong negotiating skills and creative selling techniques Achieve group sales revenue goals, manage pricing strategies, and negotiate high-value contracts Develop effective and measurable sales action plans and execute on the plans Lead, train, mentor, and manage a team of group sales professionals to drive performance and meet targets Analyze sales data, market trends, and competitor activities to refine strategies Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change Assist with the budgeting and forecasting of room and catering revenue; manage group sales budget Establish rapport and maintain strong high-value client, stakeholder and vendor relationships to expand repeat customer base for future business opportunities and promote the resort's facilities and services Ensure that all business is booked within hotel parameters and brand standards Effectively partner with sales team employees and other resort team members at all levels, ensuring strong communication and relationships across the resort Represent the resort at industry events, conferences, and networking opportunities to strengthen brand positioning and s eek opportunities to support community involvement efforts Remains abreast of industry trends and changes that may affect or enhance the offerings and/or profitability of the resort Extra Perks Quarterly commission potential Competitive medical, dental, and vision insurance for eligible employees 401(k) with company match Variable compensation eligibility Paid time off Golf privileges Discounts at Tetherow restaurants and Golf Shop Work just minutes from downtown Bend in one of the most beautiful settings in Central Oregon Ready to Create Something Unforgettable? If you're ready to elevate your career, sell extraordinary experiences, and join a team that truly loves what they do-we'd love to meet you. Apply today: Compensation details: 0 Yearly Salary PI1f0ad1-
National Council on Aging POSITION SUMMARY The Manager of Prospect Research & Stewardship role is primarily focused on corporate giving, with a dual emphasis on identifying new corporate funding opportunities and managing stewardship for existing corporate partners. In collaboration with the Philanthropic Partnerships team, the position will also contribute to prospect research and stewardship strategies for foundation donors. Reporting to the Director, Business Development & Corporate Partnerships, this position will play a critical role in expanding NCOA's corporate funding pipeline, advancing cross-team synergy, and ensuring the continued engagement of institutional donors to support our mission to improve the lives of millions of older adults, especially those who are struggling. Positions at this level typically report to a director and require advanced knowledge and experience. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have five or more years of experience in their discipline and a bachelor's degree or equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. COMPETENCIES AND EXPECTATIONS Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs of different audiences; Presents numerical data effectively; Able to read and interpret written information. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Ethics - Treats people with respect; works with integrity; upholds organizational values. Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. KEY RESPONSIBILITIES Prospect Research Conduct in-depth research to identify and qualify new corporate funding prospects, including Fortune 500 companies, mid-sized businesses, and local enterprises. Analyze corporate giving programs, philanthropic priorities, and alignment with NCOA's mission to prioritize prospects for cultivation, while collaboratively supporting foundation prospecting and engagement as part of the Philanthropic Partnerships team. Monitor corporate trends, mergers, acquisitions, and leadership changes to identify timely opportunities for engagement, and coordinate with the Philanthropic Partnerships team to align foundation-related opportunities as appropriate. Stewardship Design and implement a comprehensive stewardship program for corporate partners to deepen relationships and ensure long-term engagement, while integrating foundation stewardship activities as part of the Philanthropic Partnerships team's broader donor stewardship efforts. Develop customized stewardship plans for each corporate donor, including impact reports, recognition strategies, and tailored communications, with alignment to foundation stewardship approaches when applicable. Coordinate corporate donor recognition efforts, such as event sponsorships, cause-marketing campaigns, and public acknowledgments, in collaboration with the Marketing and Communications team; incorporate foundation recognition and visibility when coordinated with the Philanthropic Partnerships team. Fundraising Support Prepare detailed corporate profiles, briefing materials, and proposals to support the Director, Business Development & Corporate Partnerships in securing corporate gifts and sponsorships, while collaborating with the Philanthropic Partnerships team to contribute to foundation prospect research and proposal development. Track and report on corporate stewardship activities and prospect research outcomes, alongside foundation-related stewardship and research coordinated with the Philanthropic Partnerships team, to inform cross-functional strategic decision-making. Support the development of corporate giving packages, including sponsorship tiers and cause-related marketing opportunities, ensuring alignment with broader philanthropic partnership strategies where applicable. Data Management and Analysis Maintain accurate and up-to-date Salesforce records for corporate prospects, donors, and stewardship activities, while integrating foundation prospect and donor data in collaboration with the Philanthropic Partnerships team. Analyze corporate donor data to identify trends and pipeline opportunities and collaborate with the Philanthropic Partnerships team to evaluate foundation-related insights that inform cross-sector strategies. Ensure compliance with data privacy and ethical standards in both corporate and foundation prospect research, stewardship, and donor management processes. Collaboration and Leadership Partner with the Advancement Division and cross-functional teams to align corporate and foundation giving efforts with NCOA's mission and goals. Provide guidance and support to staff members on corporate and foundation prospect research and stewardship best practices. Represent NCOA at corporate meetings, networking events, and industry conferences as needed. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree in business, Marketing, Nonprofit Management, or a related field preferred (or equivalent professional experience in lieu of a degree). Minimum 5 years in corporate prospect research, corporate giving, or stewardship management, ideally within a nonprofit environment. Demonstrated expertise in these areas may substitute for formal education requirements. Strong analytical skills with the ability to interpret corporate data and identify actionable insights. Exceptional written and verbal communication skills, with the ability to craft compelling proposals and stewardship materials. Proficiency in CRM systems (e.g., Salesforce, Raiser's Edge) and data analysis tools. Demonstrated ability to manage multiple projects, meet deadlines, and work effectively in a fast-paced environment. Passion for NCOA's mission and commitment to equity. Preferred Qualifications Experience working with corporate and foundation grant makers, including cause-marketing campaigns, corporate social responsibility (CSR) programs, or philanthropic partnership strategies. Knowledge of aging-related issues or experience in the health, human services, or nonprofit sectors with exposure to institutional funders. Certification in prospect research (e.g., APRA's PRC), fundraising (e.g., CFRE), or related fields is a plus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS Occasionally required to sit. Occasionally required to walk. Occasionally required to reach with hands and arms. Occasionally required to talk or hear. Occasionally required to bend, lift, or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. I hereby acknowledge that I have received, read, and understand the job description and job duty expectations. PIa969f2c84eec-1360
04/13/2026
Full time
National Council on Aging POSITION SUMMARY The Manager of Prospect Research & Stewardship role is primarily focused on corporate giving, with a dual emphasis on identifying new corporate funding opportunities and managing stewardship for existing corporate partners. In collaboration with the Philanthropic Partnerships team, the position will also contribute to prospect research and stewardship strategies for foundation donors. Reporting to the Director, Business Development & Corporate Partnerships, this position will play a critical role in expanding NCOA's corporate funding pipeline, advancing cross-team synergy, and ensuring the continued engagement of institutional donors to support our mission to improve the lives of millions of older adults, especially those who are struggling. Positions at this level typically report to a director and require advanced knowledge and experience. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have five or more years of experience in their discipline and a bachelor's degree or equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. COMPETENCIES AND EXPECTATIONS Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs of different audiences; Presents numerical data effectively; Able to read and interpret written information. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Ethics - Treats people with respect; works with integrity; upholds organizational values. Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. KEY RESPONSIBILITIES Prospect Research Conduct in-depth research to identify and qualify new corporate funding prospects, including Fortune 500 companies, mid-sized businesses, and local enterprises. Analyze corporate giving programs, philanthropic priorities, and alignment with NCOA's mission to prioritize prospects for cultivation, while collaboratively supporting foundation prospecting and engagement as part of the Philanthropic Partnerships team. Monitor corporate trends, mergers, acquisitions, and leadership changes to identify timely opportunities for engagement, and coordinate with the Philanthropic Partnerships team to align foundation-related opportunities as appropriate. Stewardship Design and implement a comprehensive stewardship program for corporate partners to deepen relationships and ensure long-term engagement, while integrating foundation stewardship activities as part of the Philanthropic Partnerships team's broader donor stewardship efforts. Develop customized stewardship plans for each corporate donor, including impact reports, recognition strategies, and tailored communications, with alignment to foundation stewardship approaches when applicable. Coordinate corporate donor recognition efforts, such as event sponsorships, cause-marketing campaigns, and public acknowledgments, in collaboration with the Marketing and Communications team; incorporate foundation recognition and visibility when coordinated with the Philanthropic Partnerships team. Fundraising Support Prepare detailed corporate profiles, briefing materials, and proposals to support the Director, Business Development & Corporate Partnerships in securing corporate gifts and sponsorships, while collaborating with the Philanthropic Partnerships team to contribute to foundation prospect research and proposal development. Track and report on corporate stewardship activities and prospect research outcomes, alongside foundation-related stewardship and research coordinated with the Philanthropic Partnerships team, to inform cross-functional strategic decision-making. Support the development of corporate giving packages, including sponsorship tiers and cause-related marketing opportunities, ensuring alignment with broader philanthropic partnership strategies where applicable. Data Management and Analysis Maintain accurate and up-to-date Salesforce records for corporate prospects, donors, and stewardship activities, while integrating foundation prospect and donor data in collaboration with the Philanthropic Partnerships team. Analyze corporate donor data to identify trends and pipeline opportunities and collaborate with the Philanthropic Partnerships team to evaluate foundation-related insights that inform cross-sector strategies. Ensure compliance with data privacy and ethical standards in both corporate and foundation prospect research, stewardship, and donor management processes. Collaboration and Leadership Partner with the Advancement Division and cross-functional teams to align corporate and foundation giving efforts with NCOA's mission and goals. Provide guidance and support to staff members on corporate and foundation prospect research and stewardship best practices. Represent NCOA at corporate meetings, networking events, and industry conferences as needed. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree in business, Marketing, Nonprofit Management, or a related field preferred (or equivalent professional experience in lieu of a degree). Minimum 5 years in corporate prospect research, corporate giving, or stewardship management, ideally within a nonprofit environment. Demonstrated expertise in these areas may substitute for formal education requirements. Strong analytical skills with the ability to interpret corporate data and identify actionable insights. Exceptional written and verbal communication skills, with the ability to craft compelling proposals and stewardship materials. Proficiency in CRM systems (e.g., Salesforce, Raiser's Edge) and data analysis tools. Demonstrated ability to manage multiple projects, meet deadlines, and work effectively in a fast-paced environment. Passion for NCOA's mission and commitment to equity. Preferred Qualifications Experience working with corporate and foundation grant makers, including cause-marketing campaigns, corporate social responsibility (CSR) programs, or philanthropic partnership strategies. Knowledge of aging-related issues or experience in the health, human services, or nonprofit sectors with exposure to institutional funders. Certification in prospect research (e.g., APRA's PRC), fundraising (e.g., CFRE), or related fields is a plus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS Occasionally required to sit. Occasionally required to walk. Occasionally required to reach with hands and arms. Occasionally required to talk or hear. Occasionally required to bend, lift, or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. I hereby acknowledge that I have received, read, and understand the job description and job duty expectations. PIa969f2c84eec-1360
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Plano, TX. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $67,520.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/13/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Plano, TX. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $67,520.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.