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Director of External Operations for IMC Athletics
Sam Houston State University Huntsville, Texas
Requisition: ES Title: Director of External Operations for IMC Athletics FLSA status: Exempt Hiring Salary: Commensurate with education and experience. Department: IMC Athletics External Engagement Division: Integrated Marketing Communications Open Date: 10/03/2025 Open Until Filled: Yes Educational and Experience Requirement: Bachelor's degree in marketing, communications, sports management, broadcasting, business, or a related field. Minimum of 5 years of progressively responsible experience in athletics external operations, or a related role, with team leadership responsibilities. Demonstrated success in revenue generation, sponsorship development, and strategic planning. Familiarity with fan engagement best practices, digital marketing, and sports broadcasting. Understanding of NCAA compliance and the role of athletics within higher education. Strong interpersonal and communication skills with the ability to lead collaborative teams and manage multiple stakeholders. Preferred: Master's degree in a related field. Experience in Division I - FBS Collegiate Athletics. Experience working with third-party partners (e.g., Learfield, Van Wagner, Amplify). Knowledge of digital fan engagement platforms (such as Sidearm), CRM systems, ticketing platforms (such as Paciolan), and performance analytics tools. Nature & Purpose of Position: The Director of External Operations for IMC Athletics will provide strategic leadership and oversight for key functions including marketing, communications, broadcasting, digital media, ticketing, sponsorships, and fan engagement. Reporting to Assistant Vice President for Marketing and Branding in Integrated Marketing Communications leadership and collaborating closely with Athletics administration, this role will drive program growth, revenue generation, and community engagement efforts. The ideal candidate is a strategic leader experienced in managing cross-functional teams and third-party partners, fostering innovation and operational excellence. This position requires a forward-thinking individual skilled in delegation and delivering measurable outcomes that enhance the student-athlete experience while supporting the university's mission. Primary Responsibilities: Strategic Leadership & Team Management: Leads, mentors, and empowers a multidisciplinary team across marketing, communications, creative services, digital media, broadcasting, and ticketing, delegating operational tasks to maximize efficiency and impact. Sets clear strategic priorities and fosters a culture of innovation, collaboration, and accountability aligned with departmental and university goals. Collaborates with third-party partners (e.g., Learfield Amplify, Van Wagner), ensuring seamless integration and alignment with objectives. Marketing, Communications & Storytelling Develops and oversees integrated creative and written marketing, advertising, and communication strategies that elevate the varsity sports brand, increase fan engagement, and drive attendance growth while ensuring brand consistency with university standards. Delegates the production and timely delivery of sports information-including game stats and athlete highlights-while guiding compelling storytelling and dynamic content creation. Broadcasting & Digital Media Provides strategic oversight of athletics broadcasting (livestream, digital, radio, television) and digital media initiatives, delegating day-to-day operations to qualified staff. Identifies and capitalizes on opportunities to enhance production quality, expand digital reach, and generate revenue through media partnerships. Fan & Community Engagement Shapes and oversees game-day fan experience strategies and student engagement programs, delegating execution to staff and building relationships with campus partners. Leads and delegates the execution of community outreach initiatives connecting athletics with local schools, families, and businesses. Revenue & Business Operations Directs ticketing strategies and sponsorship development to drive sustainable revenue growth, delegates implementation and analysis while maintaining financial oversight. Establishes and monitors goals for ticket sales and revenue growth. Manages budgets and utilize performance analytics to inform strategic decision-making and resource allocation. Compliance & Institutional Alignment Ensures all external operations comply with NCAA, conference, and university policies, delegating compliance monitoring to staff as appropriate. Collaborates with athletics leadership and university stakeholders to align athletics initiatives with institutional priorities and represent the department on relevant committees. Other Duties Performs other related duties and delegates additional responsibilities as assigned by senior leadership to support the department's overall success. Other Specifications: Frequent evening and weekend work is required in support of home and some away athletic events and community initiatives. Fast-paced, collaborative environment that requires effective multitasking and problem-solving under pressure. This position may be designated as a Campus Security Authority (CSA). Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
10/24/2025
Full time
Requisition: ES Title: Director of External Operations for IMC Athletics FLSA status: Exempt Hiring Salary: Commensurate with education and experience. Department: IMC Athletics External Engagement Division: Integrated Marketing Communications Open Date: 10/03/2025 Open Until Filled: Yes Educational and Experience Requirement: Bachelor's degree in marketing, communications, sports management, broadcasting, business, or a related field. Minimum of 5 years of progressively responsible experience in athletics external operations, or a related role, with team leadership responsibilities. Demonstrated success in revenue generation, sponsorship development, and strategic planning. Familiarity with fan engagement best practices, digital marketing, and sports broadcasting. Understanding of NCAA compliance and the role of athletics within higher education. Strong interpersonal and communication skills with the ability to lead collaborative teams and manage multiple stakeholders. Preferred: Master's degree in a related field. Experience in Division I - FBS Collegiate Athletics. Experience working with third-party partners (e.g., Learfield, Van Wagner, Amplify). Knowledge of digital fan engagement platforms (such as Sidearm), CRM systems, ticketing platforms (such as Paciolan), and performance analytics tools. Nature & Purpose of Position: The Director of External Operations for IMC Athletics will provide strategic leadership and oversight for key functions including marketing, communications, broadcasting, digital media, ticketing, sponsorships, and fan engagement. Reporting to Assistant Vice President for Marketing and Branding in Integrated Marketing Communications leadership and collaborating closely with Athletics administration, this role will drive program growth, revenue generation, and community engagement efforts. The ideal candidate is a strategic leader experienced in managing cross-functional teams and third-party partners, fostering innovation and operational excellence. This position requires a forward-thinking individual skilled in delegation and delivering measurable outcomes that enhance the student-athlete experience while supporting the university's mission. Primary Responsibilities: Strategic Leadership & Team Management: Leads, mentors, and empowers a multidisciplinary team across marketing, communications, creative services, digital media, broadcasting, and ticketing, delegating operational tasks to maximize efficiency and impact. Sets clear strategic priorities and fosters a culture of innovation, collaboration, and accountability aligned with departmental and university goals. Collaborates with third-party partners (e.g., Learfield Amplify, Van Wagner), ensuring seamless integration and alignment with objectives. Marketing, Communications & Storytelling Develops and oversees integrated creative and written marketing, advertising, and communication strategies that elevate the varsity sports brand, increase fan engagement, and drive attendance growth while ensuring brand consistency with university standards. Delegates the production and timely delivery of sports information-including game stats and athlete highlights-while guiding compelling storytelling and dynamic content creation. Broadcasting & Digital Media Provides strategic oversight of athletics broadcasting (livestream, digital, radio, television) and digital media initiatives, delegating day-to-day operations to qualified staff. Identifies and capitalizes on opportunities to enhance production quality, expand digital reach, and generate revenue through media partnerships. Fan & Community Engagement Shapes and oversees game-day fan experience strategies and student engagement programs, delegating execution to staff and building relationships with campus partners. Leads and delegates the execution of community outreach initiatives connecting athletics with local schools, families, and businesses. Revenue & Business Operations Directs ticketing strategies and sponsorship development to drive sustainable revenue growth, delegates implementation and analysis while maintaining financial oversight. Establishes and monitors goals for ticket sales and revenue growth. Manages budgets and utilize performance analytics to inform strategic decision-making and resource allocation. Compliance & Institutional Alignment Ensures all external operations comply with NCAA, conference, and university policies, delegating compliance monitoring to staff as appropriate. Collaborates with athletics leadership and university stakeholders to align athletics initiatives with institutional priorities and represent the department on relevant committees. Other Duties Performs other related duties and delegates additional responsibilities as assigned by senior leadership to support the department's overall success. Other Specifications: Frequent evening and weekend work is required in support of home and some away athletic events and community initiatives. Fast-paced, collaborative environment that requires effective multitasking and problem-solving under pressure. This position may be designated as a Campus Security Authority (CSA). Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
Capture Director - Defense Division
CALIBRE Systems Alexandria, Virginia
CALIBRE Systems, Inc., an employee-owned Mission Focused and Digital Transformation company is looking for a Capture Director to support our Defense Division. The position will be based at our headquarters in Alexandria, VA. In this role, the candidate will be responsible for managing capture processes to win new business and achieve aggressive sales goals. The Capture Director will handle multiple major pursuits in the Defense market spaces, work across organizational lines to develop winning bids, handle teaming, brief senior leadership, and manage internal and external pursuit resources responsibly. The ideal candidate will have superb attention to detail, a strong grasp of process, be a hands-on manager, and have a track record of winning new business. Required Skills Must have organizational knowledge of the Department of Defense and the Department of the US Army. Must have a thorough knowledge of federal acquisition/procurement and contract management practices, to include understanding of the Federal Acquisition Regulations (FAR) Must be capable of managing and working multiple opportunities simultaneously Must demonstrate tracking and prioritization, assembling teams, developing winning solutions, and organizing and leading the pursuit process Must have the ability to research and gather relevant information to address customer hot buttons, recommend features and benefits of a proposed solution, and recommend win themes for proposal sections Strong understanding of IDIQs, GWACs, Schedules, RFPs, and fixed price, cost reimbursable, and cost plus requirements Strong understanding of the proposal writing process Possess and display high ethical and business standards Superior written and verbal communication skills Be able to work effectively under stress and tight deadlines, processing information quickly and accurately with superior attention to detail Ability to work overtime, often with limited advance notice Excellent computer skills with a high level of proficiency in Microsoft SharePoint and Office, in particular Word, Outlook, Excel, and PowerPoint Trained in the Shipley Capture Planning process or equivalent process Ability to work within and foster a positive, collaborative work environment, demonstrate a professional attitude, and meet established goals and responsibilities while working in cooperation with colleagues Ability to travel required Experience U.S. Citizenship required BA/BS degree A minimum of 8-10 of capture management experience demonstrating development of Capture Plans for key pursuits with an extensive understanding of solutioning, competitive assessments, risk review triggers and processes, pricing, price-to-win, recruiting/staffing, teaming arrangements/workshare, and proposal development
10/24/2025
Full time
CALIBRE Systems, Inc., an employee-owned Mission Focused and Digital Transformation company is looking for a Capture Director to support our Defense Division. The position will be based at our headquarters in Alexandria, VA. In this role, the candidate will be responsible for managing capture processes to win new business and achieve aggressive sales goals. The Capture Director will handle multiple major pursuits in the Defense market spaces, work across organizational lines to develop winning bids, handle teaming, brief senior leadership, and manage internal and external pursuit resources responsibly. The ideal candidate will have superb attention to detail, a strong grasp of process, be a hands-on manager, and have a track record of winning new business. Required Skills Must have organizational knowledge of the Department of Defense and the Department of the US Army. Must have a thorough knowledge of federal acquisition/procurement and contract management practices, to include understanding of the Federal Acquisition Regulations (FAR) Must be capable of managing and working multiple opportunities simultaneously Must demonstrate tracking and prioritization, assembling teams, developing winning solutions, and organizing and leading the pursuit process Must have the ability to research and gather relevant information to address customer hot buttons, recommend features and benefits of a proposed solution, and recommend win themes for proposal sections Strong understanding of IDIQs, GWACs, Schedules, RFPs, and fixed price, cost reimbursable, and cost plus requirements Strong understanding of the proposal writing process Possess and display high ethical and business standards Superior written and verbal communication skills Be able to work effectively under stress and tight deadlines, processing information quickly and accurately with superior attention to detail Ability to work overtime, often with limited advance notice Excellent computer skills with a high level of proficiency in Microsoft SharePoint and Office, in particular Word, Outlook, Excel, and PowerPoint Trained in the Shipley Capture Planning process or equivalent process Ability to work within and foster a positive, collaborative work environment, demonstrate a professional attitude, and meet established goals and responsibilities while working in cooperation with colleagues Ability to travel required Experience U.S. Citizenship required BA/BS degree A minimum of 8-10 of capture management experience demonstrating development of Capture Plans for key pursuits with an extensive understanding of solutioning, competitive assessments, risk review triggers and processes, pricing, price-to-win, recruiting/staffing, teaming arrangements/workshare, and proposal development
Marketing Director
Cella Rockville, Maryland
Location: Rockville, MarylandJob Type: PermanentCompensation Range: $125,000 - 150,000 per yearA growing law firm is seeking a strategic and data-driven Marketing Director to lead its client acquisition and brand growth initiatives. We are looking for a hands-on leader who can not only build a comprehensive marketing plan but also execute it, taking full ownership of the budget and results. The ideal candidate will be a true hybrid of a strategist and a doer.This is a high-impact role where you will be tasked with building the firm's marketing infrastructure from the ground up, with a focus on a consumer-focused practice (e.g., family law, estate, elder law).Remote with Quarterly Travel to Maryland.Responsibilities:Own the Strategy and Budget: You will be responsible for creating and presenting a data-backed marketing plan to leadership and managing a budget of at least $300,000. Your primary goal will be to drive a clear return on investment and demonstrate how your decisions increase the firm's gross revenue.Drive Metrics That Matter: Your success will be measured by your ability to improve key metrics such as cost per lead, cost per qualified lead, and time to close. You must have a deep understanding of how marketing efforts directly correlate with sales and new client acquisition.Lead and Mentor a Team: You will manage a marketing specialist and serve as a mentor, guiding them on day-to-day execution.Vendor and Program Management: You will not need to be an expert in building SEO programs or websites from scratch, but you must have a strong understanding of how these programs work. You will be responsible for identifying, vetting, and managing external vendors to ensure they meet performance goals and maximize ROI.Innovate and Execute: We need a leader who can both think big and get their hands dirty. You will be expected to leverage newer technologies to enhance client experience and targeting, then back up your decisions with clear, actionable results.Qualifications:Management Experience: A minimum of 5 years of experience in a management-level role, with a proven track record of managing direct reports.Hands-On Budget Management: Demonstrated experience not just in following a budget, but in building, managing, and making strategic recommendations to grow it based on results.Consumer-Focused Marketing: Expertise in marketing for consumer-focused professional services. Experience in the legal industry is highly preferred, especially in higher-volume, consumer-facing fields.Results-Oriented: A track record of providing specific examples of how your actions led to measurable results (e.g., "I increased X by Y, which resulted in Z").Analytical Mindset: An understanding of the backend of marketing programs and the ability to back up your decisions with data, not just statistics. You can articulate how a click led to a result.Flexibility: Ability to travel to the Rockville, MD office once per quarter.Skills:Strategic Management,Leadership,Sales Management,Budgeting Skills.JOBID: Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Location:Rockville, MD-20850
10/24/2025
Full time
Location: Rockville, MarylandJob Type: PermanentCompensation Range: $125,000 - 150,000 per yearA growing law firm is seeking a strategic and data-driven Marketing Director to lead its client acquisition and brand growth initiatives. We are looking for a hands-on leader who can not only build a comprehensive marketing plan but also execute it, taking full ownership of the budget and results. The ideal candidate will be a true hybrid of a strategist and a doer.This is a high-impact role where you will be tasked with building the firm's marketing infrastructure from the ground up, with a focus on a consumer-focused practice (e.g., family law, estate, elder law).Remote with Quarterly Travel to Maryland.Responsibilities:Own the Strategy and Budget: You will be responsible for creating and presenting a data-backed marketing plan to leadership and managing a budget of at least $300,000. Your primary goal will be to drive a clear return on investment and demonstrate how your decisions increase the firm's gross revenue.Drive Metrics That Matter: Your success will be measured by your ability to improve key metrics such as cost per lead, cost per qualified lead, and time to close. You must have a deep understanding of how marketing efforts directly correlate with sales and new client acquisition.Lead and Mentor a Team: You will manage a marketing specialist and serve as a mentor, guiding them on day-to-day execution.Vendor and Program Management: You will not need to be an expert in building SEO programs or websites from scratch, but you must have a strong understanding of how these programs work. You will be responsible for identifying, vetting, and managing external vendors to ensure they meet performance goals and maximize ROI.Innovate and Execute: We need a leader who can both think big and get their hands dirty. You will be expected to leverage newer technologies to enhance client experience and targeting, then back up your decisions with clear, actionable results.Qualifications:Management Experience: A minimum of 5 years of experience in a management-level role, with a proven track record of managing direct reports.Hands-On Budget Management: Demonstrated experience not just in following a budget, but in building, managing, and making strategic recommendations to grow it based on results.Consumer-Focused Marketing: Expertise in marketing for consumer-focused professional services. Experience in the legal industry is highly preferred, especially in higher-volume, consumer-facing fields.Results-Oriented: A track record of providing specific examples of how your actions led to measurable results (e.g., "I increased X by Y, which resulted in Z").Analytical Mindset: An understanding of the backend of marketing programs and the ability to back up your decisions with data, not just statistics. You can articulate how a click led to a result.Flexibility: Ability to travel to the Rockville, MD office once per quarter.Skills:Strategic Management,Leadership,Sales Management,Budgeting Skills.JOBID: Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Location:Rockville, MD-20850
Capture Director - Fed/Civ Division
CALIBRE Systems Alexandria, Virginia
CALIBRE Systems, Inc., an employee-owned Mission Focused and Digital Transformation company is looking for a Capture Director to support our Fed/Civ Division The position will be based at our headquarters in Alexandria, VA. In this role, the candidate will be responsible for managing capture processes to win new business and achieve aggressive sales goals. The Capture Director will handle multiple major pursuits in the Federal Civilian market spaces, work across organizational lines to develop winning bids, handle teaming, brief senior leadership, and manage internal and external pursuit resources responsibly. The ideal candidate will have superb attention to detail, a strong grasp of process, be a hands-on manager, and have a track record of winning new business. Required Skills Must have organizational knowledge of the Federal / Civilian Agencies: preferably DHS, HHS, and / or VA Must have a thorough knowledge of federal acquisition/procurement and contract management practices, to include understanding of the Federal Acquisition Regulations (FAR) Must be capable of managing and working multiple opportunities simultaneously Must demonstrate tracking and prioritization, assembling teams, developing winning solutions, and organizing and leading the pursuit process Must have the ability to research and gather relevant information to address customer hot buttons, recommend features and benefits of a proposed solution, and recommend win themes for proposal sections Strong understanding of IDIQs, GWACs, Schedules, RFPs, and fixed price, cost reimbursable, and cost plus requirements Strong understanding of the proposal writing process Possess and display high ethical and business standards Superior written and verbal communication skills Be able to work effectively under stress and tight deadlines, processing information quickly and accurately with superior attention to detail Ability to work overtime, often with limited advance notice Excellent computer skills with a high level of proficiency in Microsoft SharePoint and Office, in particular Word, Outlook, Excel, and PowerPoint Trained in the Shipley Capture Planning process or equivalent process Ability to work within and foster a positive, collaborative work environment, demonstrate a professional attitude, and meet established goals and responsibilities while working in cooperation with colleagues Ability to travel required Experience U.S. Citizenship required BA/BS degree A minimum of 8-10 of capture management experience demonstrating development of Capture Plans for key pursuits with an extensive understanding of solutioning, competitive assessments, risk review triggers and processes, pricing, price-to-win, recruiting/staffing, teaming arrangements/workshare, and proposal development
10/24/2025
Full time
CALIBRE Systems, Inc., an employee-owned Mission Focused and Digital Transformation company is looking for a Capture Director to support our Fed/Civ Division The position will be based at our headquarters in Alexandria, VA. In this role, the candidate will be responsible for managing capture processes to win new business and achieve aggressive sales goals. The Capture Director will handle multiple major pursuits in the Federal Civilian market spaces, work across organizational lines to develop winning bids, handle teaming, brief senior leadership, and manage internal and external pursuit resources responsibly. The ideal candidate will have superb attention to detail, a strong grasp of process, be a hands-on manager, and have a track record of winning new business. Required Skills Must have organizational knowledge of the Federal / Civilian Agencies: preferably DHS, HHS, and / or VA Must have a thorough knowledge of federal acquisition/procurement and contract management practices, to include understanding of the Federal Acquisition Regulations (FAR) Must be capable of managing and working multiple opportunities simultaneously Must demonstrate tracking and prioritization, assembling teams, developing winning solutions, and organizing and leading the pursuit process Must have the ability to research and gather relevant information to address customer hot buttons, recommend features and benefits of a proposed solution, and recommend win themes for proposal sections Strong understanding of IDIQs, GWACs, Schedules, RFPs, and fixed price, cost reimbursable, and cost plus requirements Strong understanding of the proposal writing process Possess and display high ethical and business standards Superior written and verbal communication skills Be able to work effectively under stress and tight deadlines, processing information quickly and accurately with superior attention to detail Ability to work overtime, often with limited advance notice Excellent computer skills with a high level of proficiency in Microsoft SharePoint and Office, in particular Word, Outlook, Excel, and PowerPoint Trained in the Shipley Capture Planning process or equivalent process Ability to work within and foster a positive, collaborative work environment, demonstrate a professional attitude, and meet established goals and responsibilities while working in cooperation with colleagues Ability to travel required Experience U.S. Citizenship required BA/BS degree A minimum of 8-10 of capture management experience demonstrating development of Capture Plans for key pursuits with an extensive understanding of solutioning, competitive assessments, risk review triggers and processes, pricing, price-to-win, recruiting/staffing, teaming arrangements/workshare, and proposal development
Statewide Cottage Foods Education Specialist - Flexible Location, CA, Job ID 81483
University of California Agriculture and Natural Resources Davis, California
Statewide Cottage Foods Education Specialist - Flexible Location, CA, Job ID 81483 University of California Agriculture and Natural Resources Job Description The University of California Master Food Preserver Program based in Davis, CA, extends UC research-based information about home food safety and preservation to the public. The UC Master Food Preserver Program is a public service and outreach program under UC Sustainable Agriculture Research and Education Program (UC SAREP) within the University of California Division of Agriculture and Natural Resources (UC ANR), administered locally by participating UC Cooperative Extension county offices and a statewide online delivery program. This position may be headquartered in one of the following counties: Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC). The Cottage Food Operations Education Specialist will lead the development and implementation of a statewide UC Master Food Preserver (MFP) public education and volunteer certification program to provide training and technical support for cottage food operators throughout California. The Education Specialist will collaborate with statewide and county-based MFP personnel and volunteers and cottage food operators to support innovation in the development of processed food products and foster small business development and entrepreneurship. This position will provide content expertise in food preservation methods, build strong partnerships with environmental health departments, and develop resources to assist California cottage foods operators with regulatory compliance and food safety best practices. This position will work under the general supervision of the MFP Program Manager and will collaborate closely with the UC SAREP Associate Director for Sustainable Food Economies to integrate cottage foods projects into strategic planning and program development for the MFP and UC SAREP. This position is a career appointment that is 100% fixed. The home department is the Master Food Preservers Program. While this position normally is based in Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC),this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 60% Develop and establish a statewide UC Master Food Preserver Cottage Food Operator public education and volunteer certification program that meets local, state, and national health and safety regulations relevant to local and regional sales of processed food products: Design and develop new statewide curriculum, guidelines, and certification materials for UC Master Food Preserver volunteers to train new and existing cottage food operators statewide. Create clear processes for volunteer certification, renewal, and ongoing support. Implement a pilot program for Cottage Food Operator training in selected counties. Promote public educational materials, webinars, and in-person workshops to train cottage food operators on food safety, compliance, and certification processes, taught by UC Master Food Preserver volunteers. Provide leadership, content expertise, technical support, and guidance to cottage food operators and MFP Coordinators, providing resources, answering questions and troubleshooting challenges. 20% Coordinate engagement with subject matter experts and stakeholders to improve outreach, extension, and program development: Collaborate with UC ANR academics and staff providing content expertise in food safety, value-added product development, and community and economic development. Cultivate and maintain strong relationships with environmental health departments, regulatory agencies, and local government entities to ensure program alignment with local, state, and federal food safety standards. Foster partnerships with cottage food operators, industry groups, and advocacy organizations to promote the program and its public benefits. Provide science-based information to the cottage food industry through active participation in relevant meetings, conferences, and working groups. Identify opportunities to include Cottage Foods Operator training in UC SAREP and F3 Local programs supporting small-scale food entrepreneurs and economic development. 20% Contribute to strategic planning and program evaluation: Advise Statewide MFP Program Manager and UC SAREP Associate Director of Sustainable Food Economies on changes and improvements to Cottage Foods Operator programs, policies, and practices. Coordinate long range strategic planning for the Cottage Foods Operator curriculum in collaboration with the statewide Master Food Preserver program. Collect and analyze program data to provide recommendations and participate in strategic planning efforts. Solicit feedback from end users and stakeholders for continuous program improvement. Use data to continuously improve the certification process, training materials, and overall program offerings. Prepare regular reports on program performance, including impact stories, challenges, and recommendations for program adjustments. Requirements: Bachelor's degree in food science, nutrition, dietetics, public health, community development, policy, economics, business, or a related field and/or equivalent experience. Advanced knowledge, background and experience in food science, food safety, nutrition, dietetics, public health, or a similar field relevant to evidence-based food preservation techniques and/or small-scale food business operations. In-depth analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Advanced interpersonal skills to maintain effective professional relationships with staff, volunteers, agencies, industry groups, and program participants. Advanced verbal, written and interpersonal communication skills including public speaking and delivering instruction in-person and virtually. Advanced knowledge of university policies and procedures, or experience in a similar institutional setting. Knowledge of policies, regulations, and best practices relevant to small-scale food businesses, food safety, food preservation methods, and/or public health. Familiarity with computer software including Microsoft Office, online applications to facilitate remote teamwork, and versatility with new technology Advanced experience in developing and delivering educational, outreach, or technical assistance programming. Strong experience with participatory community education approaches, adult learning principles, and practices to support inclusion and belonging. Advanced skills to conduct needs assessments and develop new methods and materials to meet program needs. Advanced time management and organizational skills to manage tasks on multiple projects. Preferred Skills: Ability to network with external partner organizations to advance program effectiveness. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment . click apply for full job details
10/23/2025
Full time
Statewide Cottage Foods Education Specialist - Flexible Location, CA, Job ID 81483 University of California Agriculture and Natural Resources Job Description The University of California Master Food Preserver Program based in Davis, CA, extends UC research-based information about home food safety and preservation to the public. The UC Master Food Preserver Program is a public service and outreach program under UC Sustainable Agriculture Research and Education Program (UC SAREP) within the University of California Division of Agriculture and Natural Resources (UC ANR), administered locally by participating UC Cooperative Extension county offices and a statewide online delivery program. This position may be headquartered in one of the following counties: Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC). The Cottage Food Operations Education Specialist will lead the development and implementation of a statewide UC Master Food Preserver (MFP) public education and volunteer certification program to provide training and technical support for cottage food operators throughout California. The Education Specialist will collaborate with statewide and county-based MFP personnel and volunteers and cottage food operators to support innovation in the development of processed food products and foster small business development and entrepreneurship. This position will provide content expertise in food preservation methods, build strong partnerships with environmental health departments, and develop resources to assist California cottage foods operators with regulatory compliance and food safety best practices. This position will work under the general supervision of the MFP Program Manager and will collaborate closely with the UC SAREP Associate Director for Sustainable Food Economies to integrate cottage foods projects into strategic planning and program development for the MFP and UC SAREP. This position is a career appointment that is 100% fixed. The home department is the Master Food Preservers Program. While this position normally is based in Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC),this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 60% Develop and establish a statewide UC Master Food Preserver Cottage Food Operator public education and volunteer certification program that meets local, state, and national health and safety regulations relevant to local and regional sales of processed food products: Design and develop new statewide curriculum, guidelines, and certification materials for UC Master Food Preserver volunteers to train new and existing cottage food operators statewide. Create clear processes for volunteer certification, renewal, and ongoing support. Implement a pilot program for Cottage Food Operator training in selected counties. Promote public educational materials, webinars, and in-person workshops to train cottage food operators on food safety, compliance, and certification processes, taught by UC Master Food Preserver volunteers. Provide leadership, content expertise, technical support, and guidance to cottage food operators and MFP Coordinators, providing resources, answering questions and troubleshooting challenges. 20% Coordinate engagement with subject matter experts and stakeholders to improve outreach, extension, and program development: Collaborate with UC ANR academics and staff providing content expertise in food safety, value-added product development, and community and economic development. Cultivate and maintain strong relationships with environmental health departments, regulatory agencies, and local government entities to ensure program alignment with local, state, and federal food safety standards. Foster partnerships with cottage food operators, industry groups, and advocacy organizations to promote the program and its public benefits. Provide science-based information to the cottage food industry through active participation in relevant meetings, conferences, and working groups. Identify opportunities to include Cottage Foods Operator training in UC SAREP and F3 Local programs supporting small-scale food entrepreneurs and economic development. 20% Contribute to strategic planning and program evaluation: Advise Statewide MFP Program Manager and UC SAREP Associate Director of Sustainable Food Economies on changes and improvements to Cottage Foods Operator programs, policies, and practices. Coordinate long range strategic planning for the Cottage Foods Operator curriculum in collaboration with the statewide Master Food Preserver program. Collect and analyze program data to provide recommendations and participate in strategic planning efforts. Solicit feedback from end users and stakeholders for continuous program improvement. Use data to continuously improve the certification process, training materials, and overall program offerings. Prepare regular reports on program performance, including impact stories, challenges, and recommendations for program adjustments. Requirements: Bachelor's degree in food science, nutrition, dietetics, public health, community development, policy, economics, business, or a related field and/or equivalent experience. Advanced knowledge, background and experience in food science, food safety, nutrition, dietetics, public health, or a similar field relevant to evidence-based food preservation techniques and/or small-scale food business operations. In-depth analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Advanced interpersonal skills to maintain effective professional relationships with staff, volunteers, agencies, industry groups, and program participants. Advanced verbal, written and interpersonal communication skills including public speaking and delivering instruction in-person and virtually. Advanced knowledge of university policies and procedures, or experience in a similar institutional setting. Knowledge of policies, regulations, and best practices relevant to small-scale food businesses, food safety, food preservation methods, and/or public health. Familiarity with computer software including Microsoft Office, online applications to facilitate remote teamwork, and versatility with new technology Advanced experience in developing and delivering educational, outreach, or technical assistance programming. Strong experience with participatory community education approaches, adult learning principles, and practices to support inclusion and belonging. Advanced skills to conduct needs assessments and develop new methods and materials to meet program needs. Advanced time management and organizational skills to manage tasks on multiple projects. Preferred Skills: Ability to network with external partner organizations to advance program effectiveness. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment . click apply for full job details
Financial Analyst 4 - Oakland, CA - Job ID 79641
University of California Agriculture and Natural Resources Oakland, California
Financial Analyst 4 - Oakland, CA - Job ID 79641 University of California Agriculture and Natural Resources Job Description The University of California Agriculture and Natural Resources (UC ANR) is a highly complex organization with operations located in 58 county offices, on three campuses, with ten research and extension centers throughout the State of California. This position requires knowledge of the policies, procedures and technicalities of the various accounting and budget systems used by UC Berkeley, UC Riverside, UC Davis, and the Office of the President. Help manage UCANR's budget of $300 million over a variety of funds ranging from federal, state, county, extramural, endowments, gifts, sales & service fees, indirect cost recovery fees, and program fees. These funds are deployed throughout California utilizing multiple financial systems. This position requires a strong analytical background to develop tools and provide financial and technical analytics to support high-level decision-making. Independently perform a wide range of functions and analyze complex problems through the lens of achieving organizational goals and mission statement. Demonstrate practical and strategic judgement in selecting methods and techniques for determining solutions. Provide analytical support for budget, financial, and resource analysis projects. Provide department support in the areas of business process analysis and design, strategic planning, budget process, and financial procedures. Understands industry practices and organizational policies and procedures. Specific skills and attributes sought are the ability to construct, manage and update large databases of staff funding, payroll, benefits, and other information used for budgeting purposes. Must have the ability to transform various and multiple forms of information and data provided by colleagues and other departments into tangible databases updates/changes. Must be able to work and collaborate with a full range of colleagues, from senior leadership to subordinates. This position is a career appointment that is 100% fixed. The home department for this position is Resource Planning & Management. While this position normally is based in Oakland, CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Budgeted Hiring Pay Scale: Financial Analyst 4 - $98,600.00/year to $120,000.00/year Standard Pay Scale: Financial Analyst 4 - $98,600.00/year to $141,500.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 7/25/2025. Key Responsibilities: 45% Personnel Budget Administration: Manages and reconciles the budgetary resources related to the salary and benefits costs associated with these positions by continuously monitoring funding allocations and commitments across several funding categories to determine how much funding is available . Makes recommendations to the Director and Associate Director of Resource Planning and Management and senior leadership on appropriate fund use to meet current and future salary and benefits commitments. Independently enforces division-wide position control for all budgeted positions. Assist with budgetary financial journal when necessary. 30% Budget and Data Reporting: Considers current financial data and constraints as well as changes in organizational structures to generate long-term financial forecasts and budgets at the unit or the Division level. Gathers, analyzes, and interprets financial data, and prepares and summarizes periodic and ad-hoc financial plans, including operating forecasts, sources and uses reports, etc. Examples include strategic planning and modeling, monitoring performance of units relative to goals/budgets, etc. Incorporates advanced understanding of Federal and State governmental, University, departmental, and organizational policies, procedures, precedents, and methods to resolve highly complex assignments . Develops the basis for alternative methods to calculate various county, unit, or college metrics to further promote fairness and equity in administering ANR's mission. 20% Formula Funds Management: Conducts detailed analyses to determine the budget and planning impact of using federal formula funds that involve specific restrictions as mandated by federal law. Works with UC ANR Financial Services and UC ANR Program Planning and Evaluation to identify appropriate methodologies and activities to meet USDA requirements on fund usage and reporting. 5% Projects and Committees: Assists in projects for the Director and Associate Director of Resource Planning and Management, and senior leadership as needed. Projects include, but are not limited to, ad hoc reporting, serving on committees and assisting in system implementation related to staffing and benefit issues. Requirements: Advanced degree in related area and / or equivalent experience / training. Demonstrated excellent written, verbal, and interpersonal skills to establish and maintain cooperative, tactful, effective, and harmonious working relationships with co-workers, supervisors, university employees, sponsors and the public. Advanced service orientation and critical thinking skills; and attention to detail; in depth ability to use organizational skills to multi-task in a high-volume environment. Ability to function as a member of a team. Programming - In depth ability to use multiple programming, database, and spreadsheet software tools (Hyperion, SaaS, VBA, and Excel) to gather information for specialized, complex financial analysis, fiscal management, and financial reports. Skill in organizing material and information in a systematic way to optimize effective and efficient operations. Analytical and interpretation skills, including those in Accounting and Forecasting financial data, to assist in decision making. Experienced in use of financial transactions and financial systems, as well as related policy and accounting requirements. Ability to adapt and be flexible to shifting priorities, demands, and timelines. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: . click apply for full job details
10/22/2025
Full time
Financial Analyst 4 - Oakland, CA - Job ID 79641 University of California Agriculture and Natural Resources Job Description The University of California Agriculture and Natural Resources (UC ANR) is a highly complex organization with operations located in 58 county offices, on three campuses, with ten research and extension centers throughout the State of California. This position requires knowledge of the policies, procedures and technicalities of the various accounting and budget systems used by UC Berkeley, UC Riverside, UC Davis, and the Office of the President. Help manage UCANR's budget of $300 million over a variety of funds ranging from federal, state, county, extramural, endowments, gifts, sales & service fees, indirect cost recovery fees, and program fees. These funds are deployed throughout California utilizing multiple financial systems. This position requires a strong analytical background to develop tools and provide financial and technical analytics to support high-level decision-making. Independently perform a wide range of functions and analyze complex problems through the lens of achieving organizational goals and mission statement. Demonstrate practical and strategic judgement in selecting methods and techniques for determining solutions. Provide analytical support for budget, financial, and resource analysis projects. Provide department support in the areas of business process analysis and design, strategic planning, budget process, and financial procedures. Understands industry practices and organizational policies and procedures. Specific skills and attributes sought are the ability to construct, manage and update large databases of staff funding, payroll, benefits, and other information used for budgeting purposes. Must have the ability to transform various and multiple forms of information and data provided by colleagues and other departments into tangible databases updates/changes. Must be able to work and collaborate with a full range of colleagues, from senior leadership to subordinates. This position is a career appointment that is 100% fixed. The home department for this position is Resource Planning & Management. While this position normally is based in Oakland, CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Budgeted Hiring Pay Scale: Financial Analyst 4 - $98,600.00/year to $120,000.00/year Standard Pay Scale: Financial Analyst 4 - $98,600.00/year to $141,500.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 7/25/2025. Key Responsibilities: 45% Personnel Budget Administration: Manages and reconciles the budgetary resources related to the salary and benefits costs associated with these positions by continuously monitoring funding allocations and commitments across several funding categories to determine how much funding is available . Makes recommendations to the Director and Associate Director of Resource Planning and Management and senior leadership on appropriate fund use to meet current and future salary and benefits commitments. Independently enforces division-wide position control for all budgeted positions. Assist with budgetary financial journal when necessary. 30% Budget and Data Reporting: Considers current financial data and constraints as well as changes in organizational structures to generate long-term financial forecasts and budgets at the unit or the Division level. Gathers, analyzes, and interprets financial data, and prepares and summarizes periodic and ad-hoc financial plans, including operating forecasts, sources and uses reports, etc. Examples include strategic planning and modeling, monitoring performance of units relative to goals/budgets, etc. Incorporates advanced understanding of Federal and State governmental, University, departmental, and organizational policies, procedures, precedents, and methods to resolve highly complex assignments . Develops the basis for alternative methods to calculate various county, unit, or college metrics to further promote fairness and equity in administering ANR's mission. 20% Formula Funds Management: Conducts detailed analyses to determine the budget and planning impact of using federal formula funds that involve specific restrictions as mandated by federal law. Works with UC ANR Financial Services and UC ANR Program Planning and Evaluation to identify appropriate methodologies and activities to meet USDA requirements on fund usage and reporting. 5% Projects and Committees: Assists in projects for the Director and Associate Director of Resource Planning and Management, and senior leadership as needed. Projects include, but are not limited to, ad hoc reporting, serving on committees and assisting in system implementation related to staffing and benefit issues. Requirements: Advanced degree in related area and / or equivalent experience / training. Demonstrated excellent written, verbal, and interpersonal skills to establish and maintain cooperative, tactful, effective, and harmonious working relationships with co-workers, supervisors, university employees, sponsors and the public. Advanced service orientation and critical thinking skills; and attention to detail; in depth ability to use organizational skills to multi-task in a high-volume environment. Ability to function as a member of a team. Programming - In depth ability to use multiple programming, database, and spreadsheet software tools (Hyperion, SaaS, VBA, and Excel) to gather information for specialized, complex financial analysis, fiscal management, and financial reports. Skill in organizing material and information in a systematic way to optimize effective and efficient operations. Analytical and interpretation skills, including those in Accounting and Forecasting financial data, to assist in decision making. Experienced in use of financial transactions and financial systems, as well as related policy and accounting requirements. Ability to adapt and be flexible to shifting priorities, demands, and timelines. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: . click apply for full job details
Hilton
Director of Finance - Conrad Indianapolis
Hilton Indianapolis, Indiana
The luxurious Conrad Indianapolis is searching for a dynamic Director of Finance to join their team. Conrad Indianapolis opened as the city's first true luxury hotel and the first US Conrad hotel to be constructed from the ground-up. The 23-story tower, which includes 247 rooms, 15,000 square feet of state-of-the-art meeting space, a business center, two renowned dining establishments, a first-class art gallery, the Evan Todd Spa & Salon and 15 private residences, is located in the heart of Indianapolis. Located at the city's most prominent intersection, the hotel is integrated into the innovatively designed Artsgarden, a public space for the performing arts, and Circle Centre Mall. The Artsgarden provides an uninterrupted path from the hotel's ballroom and meeting rooms to the Circle Centre Mall and on through the skybridge to numerous dining and entertainment venues as well as the Indianapolis Convention Center. At Conrad Hotels & Resorts, smart luxury is at the core of everything we do. At each location, spanning five different continents including some of the world's greatest gateway cities and most sought-after destinations, luxury begins with the individual. We offer our guests one-of-a-kind experiences with sophisticated, locally inspired surroundings, service that's more than personal, it's intuitive, and connections to people and places around the corner, and halfway around the world. We are the destination of a new generation of global travelers for whom life, business and pleasure seamlessly intersect. Conrad Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information, visit . If you understand how to provide smart luxury and one-of-a-kind experiences, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. A Director of Finance is responsible for overseeing, directing and administering all financial operations of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As the Director of Finance , you would be responsible for overseeing, directing and administering all financial operations of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Direct and administer all financial operations of the hotel to include, but not limited to, asset protection, financial reporting, systems management, hotel-wide budget and forecasting, department management, and meeting participation and facilitation Ensure compliance with all Generally Accepted Accounting Principles (GAAP) Serve as financial advisor to hotel management and ownership Monitor and approve all sales, purchases, salaries and expenses of the hotel Assist and counsel department heads in the interpretation and analysis of financial data, recommending courses of action to maximize hotel profitability Prepare annual plan, projections and budgets Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
10/22/2025
Full time
The luxurious Conrad Indianapolis is searching for a dynamic Director of Finance to join their team. Conrad Indianapolis opened as the city's first true luxury hotel and the first US Conrad hotel to be constructed from the ground-up. The 23-story tower, which includes 247 rooms, 15,000 square feet of state-of-the-art meeting space, a business center, two renowned dining establishments, a first-class art gallery, the Evan Todd Spa & Salon and 15 private residences, is located in the heart of Indianapolis. Located at the city's most prominent intersection, the hotel is integrated into the innovatively designed Artsgarden, a public space for the performing arts, and Circle Centre Mall. The Artsgarden provides an uninterrupted path from the hotel's ballroom and meeting rooms to the Circle Centre Mall and on through the skybridge to numerous dining and entertainment venues as well as the Indianapolis Convention Center. At Conrad Hotels & Resorts, smart luxury is at the core of everything we do. At each location, spanning five different continents including some of the world's greatest gateway cities and most sought-after destinations, luxury begins with the individual. We offer our guests one-of-a-kind experiences with sophisticated, locally inspired surroundings, service that's more than personal, it's intuitive, and connections to people and places around the corner, and halfway around the world. We are the destination of a new generation of global travelers for whom life, business and pleasure seamlessly intersect. Conrad Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information, visit . If you understand how to provide smart luxury and one-of-a-kind experiences, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. A Director of Finance is responsible for overseeing, directing and administering all financial operations of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As the Director of Finance , you would be responsible for overseeing, directing and administering all financial operations of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Direct and administer all financial operations of the hotel to include, but not limited to, asset protection, financial reporting, systems management, hotel-wide budget and forecasting, department management, and meeting participation and facilitation Ensure compliance with all Generally Accepted Accounting Principles (GAAP) Serve as financial advisor to hotel management and ownership Monitor and approve all sales, purchases, salaries and expenses of the hotel Assist and counsel department heads in the interpretation and analysis of financial data, recommending courses of action to maximize hotel profitability Prepare annual plan, projections and budgets Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Assistant Director of Creative Services
University of Massachusetts Amherst Amherst, Massachusetts
Job no: 528815 Work type: Staff Full Time Location: UMass Amherst Department: Athletics Union: PSU Categories: Athletics, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Assistant Director of Creative Services position will work as a part of our Creative Services Team to create exciting and engaging photo and video content for Massachusetts Athletics with a primary focus on football, men's basketball, women's basketball, and ice hockey creative content and sales collateral to support attendance and revenue generation. Essential Functions Work with the creative, communications and marketing teams and select sport teams in shooting and/or editing engaging photo and video content. Assist Associate Athletics Director of Creative Services and Digital Strategy, in collaboration with coaching staffs, with the overall ideation, creative direction and production of engaging digital content across multiple mediums, with a focus on and several sports-specific social media platforms. Videos would include marketing/advertising pieces as well as video board content, and hype videos. Create, develop, and implement social media content strategies, guidelines and creative campaigns. Lead the creative vision, storyboarding and production planning for multimedia features that capture and showcase the pride, passion and excellence that define Massachusetts Athletics. Play a key role in shaping the organization's public image by producing engaging, high-impact video content that tells our story and elevates our brand. Collaborate across departments to bring major initiatives, events, and campaigns to life through compelling visual storytelling. Serve as a creative leader within the team, using video to connect audiences, drive engagement, and showcase the organization's mission and successes. Track platform specific analytics and recommend content engagement and growth strategies. Plan, oversee, coordinate, and craft creative athletic team video content. This includes pre-production, scheduling, ideation, equipment management, filming, archiving footage and post-production. Research and assess new videographic methods and technology. Make recommendations for new equipment and process enhancements. Shoot gameday footage, practice sessions, student-athlete features and other projects, photo and/or video coverage for Olympic Sports and select revenue sports as assigned. Produce highlights of events that tell the story beyond just what happened in competition. Hire, train and manage creative content team interns with the Associate AD of Creative and Digital Strategy. Recruit and mentor student interns to assist with photo, video, and editing of content. Research best practices to ensure content strategy is in-line with audience trends. Other Functions Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in Graphic Design, Visual Design, Sports Management, or related field and one (1) year of relevant experience. Demonstrable knowledge of Adobe Creative Suite (Premiere, Lightroom, Photoshop). Understanding and knowledge of photography & videography. Ability to provide a portfolio which highlights a variety of projects including photo and video skills. Strong organizational skills with ability to adapt quickly to changing priorities and manage several projects at one time. Excellent communication skills, including written and verbal, and have the ability to present ideas clearly and concisely. Ability to work independently and self-manage project flow. Team player with the ability to work well in a team setting and across diverse groups, organizations and departments. Must be detail-oriented, proactive, energetic, curious, creative thinker, trouble shooter and problem solver. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) A strong understanding of sports. Proficiency in graphic design (Photoshop). Knowledge of Motion Graphics. Physical Demands/Working Conditions Typical office environment. Extended periods of sitting; standing; repetitive movements; may require lifting and/or carrying video and/or production equipment. Work Schedule Monday- Friday, 37.5 hours per week. May be required to work some evenings and weekends. Salary Information Level 26 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/22/2025
Full time
Job no: 528815 Work type: Staff Full Time Location: UMass Amherst Department: Athletics Union: PSU Categories: Athletics, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Assistant Director of Creative Services position will work as a part of our Creative Services Team to create exciting and engaging photo and video content for Massachusetts Athletics with a primary focus on football, men's basketball, women's basketball, and ice hockey creative content and sales collateral to support attendance and revenue generation. Essential Functions Work with the creative, communications and marketing teams and select sport teams in shooting and/or editing engaging photo and video content. Assist Associate Athletics Director of Creative Services and Digital Strategy, in collaboration with coaching staffs, with the overall ideation, creative direction and production of engaging digital content across multiple mediums, with a focus on and several sports-specific social media platforms. Videos would include marketing/advertising pieces as well as video board content, and hype videos. Create, develop, and implement social media content strategies, guidelines and creative campaigns. Lead the creative vision, storyboarding and production planning for multimedia features that capture and showcase the pride, passion and excellence that define Massachusetts Athletics. Play a key role in shaping the organization's public image by producing engaging, high-impact video content that tells our story and elevates our brand. Collaborate across departments to bring major initiatives, events, and campaigns to life through compelling visual storytelling. Serve as a creative leader within the team, using video to connect audiences, drive engagement, and showcase the organization's mission and successes. Track platform specific analytics and recommend content engagement and growth strategies. Plan, oversee, coordinate, and craft creative athletic team video content. This includes pre-production, scheduling, ideation, equipment management, filming, archiving footage and post-production. Research and assess new videographic methods and technology. Make recommendations for new equipment and process enhancements. Shoot gameday footage, practice sessions, student-athlete features and other projects, photo and/or video coverage for Olympic Sports and select revenue sports as assigned. Produce highlights of events that tell the story beyond just what happened in competition. Hire, train and manage creative content team interns with the Associate AD of Creative and Digital Strategy. Recruit and mentor student interns to assist with photo, video, and editing of content. Research best practices to ensure content strategy is in-line with audience trends. Other Functions Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in Graphic Design, Visual Design, Sports Management, or related field and one (1) year of relevant experience. Demonstrable knowledge of Adobe Creative Suite (Premiere, Lightroom, Photoshop). Understanding and knowledge of photography & videography. Ability to provide a portfolio which highlights a variety of projects including photo and video skills. Strong organizational skills with ability to adapt quickly to changing priorities and manage several projects at one time. Excellent communication skills, including written and verbal, and have the ability to present ideas clearly and concisely. Ability to work independently and self-manage project flow. Team player with the ability to work well in a team setting and across diverse groups, organizations and departments. Must be detail-oriented, proactive, energetic, curious, creative thinker, trouble shooter and problem solver. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) A strong understanding of sports. Proficiency in graphic design (Photoshop). Knowledge of Motion Graphics. Physical Demands/Working Conditions Typical office environment. Extended periods of sitting; standing; repetitive movements; may require lifting and/or carrying video and/or production equipment. Work Schedule Monday- Friday, 37.5 hours per week. May be required to work some evenings and weekends. Salary Information Level 26 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Manager - Digital Experience and Strategy
Fox Valley Technical College Appleton, Wisconsin
Manager - Digital Experience and Strategy Fox Valley Technical College Job Category Regular Management FVTC Worksite Appleton Main Campus Hours Per Week 40 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary This position is responsible for the management of digital and related technologies to enhance communication and engagement between the College and its constituents. This role leads the development of comprehensive digital strategies and plans to meet overall college marketing and enrollment goals. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned. Lead the development and continuous improvement of digital and customer experience strategies across college websites, integrated platforms, and marketing technologies to drive engagement and conversions and support marketing goals. Research and manage evolving digital marketing strategies and technologies, including new web functionality, communication trends, emerging tools, and advancements in technologies such as marketing automation, email, artificial intelligence (AI), and virtual interaction. Develop and manage customer journey strategies and automated communications for marketing and student engagement, including lead generation, enrollment funnel and current student messaging, in collaboration with Student Services and other college staff. Identify opportunities and develop solutions to improve FVTC's digital customer journey, prioritizing streamlined user experiences and increased engagement for prospective students and customers. Oversee analysis of traffic and engagement across websites, landing pages, email marketing, social media, automated communications, and other digital channels using key performance indicators (KPIs) and analytics. Lead the development and distribution of dashboards and insights to guide marketing and communication decisions. Serve as the primary administrator of the college's content management system (CMS), and develop tools and processes that enable non-technical staff to create, update, and optimize content. Ensure consistent application of the college's brand strategy across digital platforms to support a positive and effective customer experience. Maintain updated, relevant, and optimized content across websites and online directories. Ensure brand voice and digital standards (accuracy, consistency) are met, and all web properties are optimized for search engines (SEO). Manage the design and development of college website, microsites, the external student site and other landing pages. Oversee the receipt, triage and resolution of internal and external website update requests, and collaborate with IT to resolve technical issues. Oversee email marketing, event registration, and online form development strategies, ensuring effective communication with internal and external audiences. Collaborate with other marketing and communications team members to align digital and traditional communication strategies. Serve as a liaison to IT and external providers to define digital requirements, troubleshoot issues and support the development of new or improved digital applications. Work with IT to prioritize, scope and sequence ongoing website projects. Work with IT to ensure web applications meet technical standards, including 508 compliance, accessibility, performance, cross-device and cross-platform compatibility, functionality, navigability, and usability. Non-Essential Functions and Responsibilities As requested, analyze third party applications to determine impact to existing systems and integrations. May assist with the development of major marketing and public relations campaigns and events, using both digital and traditional media. Perform appropriate record keeping duties (including system back-up and file archiving). Minimum Qualifications Education and/or Experience Requirements: Bachelor's degree in marketing, communications, or business with coursework in the areas of marketing theory and strategy, digital marketing, marketing communications, creative writing/journalism, and/or promotional strategy. Specialized digital marketing training in marketing technology related to web, analytics, email marketing, and/or marketing automation preferred. Five years of recent, relevant experience leading website and/or digital strategy. Licenses, Certifications, and Other Requirements: Intermediate skills in Web page design, layout and flow. Preferred use of HTML/DHTML/XHTML, CSS (cascading style sheets). Knowledge of marketing technology products and systems. Intermediate skills in Microsoft Word, Excel, and PowerPoint. Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers. Excellent oral and written communications skills, as well as good listening skills. Ability to successfully communicate with all levels of individuals to ensure goals are achieved. Flexibility in work schedule is required. Aptitude or experience developing solutions and measuring results of marketing/sales promotion efforts and implementing changes into future work. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Work Environment Work will be completed in a hybrid environment, both in person and virtually. Work environment may change based upon college needs. Physical Requirements Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. Communication: Clear verbal and written communication skills are essential for interacting with employees, businesses, and stakeholders, both in-person and through electronic means. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Pay Rate: $88,400 - $104,000 per year. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon & Spa, and more. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - (Affirmative Action), (sex-based discrimination or harassment), or Dan Squires - click apply for full job details
10/22/2025
Full time
Manager - Digital Experience and Strategy Fox Valley Technical College Job Category Regular Management FVTC Worksite Appleton Main Campus Hours Per Week 40 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary This position is responsible for the management of digital and related technologies to enhance communication and engagement between the College and its constituents. This role leads the development of comprehensive digital strategies and plans to meet overall college marketing and enrollment goals. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned. Lead the development and continuous improvement of digital and customer experience strategies across college websites, integrated platforms, and marketing technologies to drive engagement and conversions and support marketing goals. Research and manage evolving digital marketing strategies and technologies, including new web functionality, communication trends, emerging tools, and advancements in technologies such as marketing automation, email, artificial intelligence (AI), and virtual interaction. Develop and manage customer journey strategies and automated communications for marketing and student engagement, including lead generation, enrollment funnel and current student messaging, in collaboration with Student Services and other college staff. Identify opportunities and develop solutions to improve FVTC's digital customer journey, prioritizing streamlined user experiences and increased engagement for prospective students and customers. Oversee analysis of traffic and engagement across websites, landing pages, email marketing, social media, automated communications, and other digital channels using key performance indicators (KPIs) and analytics. Lead the development and distribution of dashboards and insights to guide marketing and communication decisions. Serve as the primary administrator of the college's content management system (CMS), and develop tools and processes that enable non-technical staff to create, update, and optimize content. Ensure consistent application of the college's brand strategy across digital platforms to support a positive and effective customer experience. Maintain updated, relevant, and optimized content across websites and online directories. Ensure brand voice and digital standards (accuracy, consistency) are met, and all web properties are optimized for search engines (SEO). Manage the design and development of college website, microsites, the external student site and other landing pages. Oversee the receipt, triage and resolution of internal and external website update requests, and collaborate with IT to resolve technical issues. Oversee email marketing, event registration, and online form development strategies, ensuring effective communication with internal and external audiences. Collaborate with other marketing and communications team members to align digital and traditional communication strategies. Serve as a liaison to IT and external providers to define digital requirements, troubleshoot issues and support the development of new or improved digital applications. Work with IT to prioritize, scope and sequence ongoing website projects. Work with IT to ensure web applications meet technical standards, including 508 compliance, accessibility, performance, cross-device and cross-platform compatibility, functionality, navigability, and usability. Non-Essential Functions and Responsibilities As requested, analyze third party applications to determine impact to existing systems and integrations. May assist with the development of major marketing and public relations campaigns and events, using both digital and traditional media. Perform appropriate record keeping duties (including system back-up and file archiving). Minimum Qualifications Education and/or Experience Requirements: Bachelor's degree in marketing, communications, or business with coursework in the areas of marketing theory and strategy, digital marketing, marketing communications, creative writing/journalism, and/or promotional strategy. Specialized digital marketing training in marketing technology related to web, analytics, email marketing, and/or marketing automation preferred. Five years of recent, relevant experience leading website and/or digital strategy. Licenses, Certifications, and Other Requirements: Intermediate skills in Web page design, layout and flow. Preferred use of HTML/DHTML/XHTML, CSS (cascading style sheets). Knowledge of marketing technology products and systems. Intermediate skills in Microsoft Word, Excel, and PowerPoint. Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers. Excellent oral and written communications skills, as well as good listening skills. Ability to successfully communicate with all levels of individuals to ensure goals are achieved. Flexibility in work schedule is required. Aptitude or experience developing solutions and measuring results of marketing/sales promotion efforts and implementing changes into future work. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Work Environment Work will be completed in a hybrid environment, both in person and virtually. Work environment may change based upon college needs. Physical Requirements Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. Communication: Clear verbal and written communication skills are essential for interacting with employees, businesses, and stakeholders, both in-person and through electronic means. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Pay Rate: $88,400 - $104,000 per year. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon & Spa, and more. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - (Affirmative Action), (sex-based discrimination or harassment), or Dan Squires - click apply for full job details
Executive Director of Enterprises
Indiana Wesleyan University Marion, Indiana
Job no: 494615 Work type: Administrative (Full Time) Location: Indianapolis, IN Categories: Administrative/Professional Job Title: Executive Director of Enterprises Reporting Relationship: VP of Enterprises & Partnerships Unit: National & Global Department: Enterprises & Partnerships Campus Location: Indianapolis Ed Center North, Indianapolis, IN Summary of Position: The Executive Director of Enterprises will serve as the primary sales and marketing leader for Indiana Wesleyan University - National & Global (IWU-N&G) Enterprise Office, driving revenue growth and strategic business relationships across all enterprise initiatives. This role combines strategic leadership with hands-on sales execution, overseeing sales processes, B2B relationship development, and marketing strategies for enterprises including the Talent Ladder, Leadership by Design, Blaizing Academy, BoldPath 360 Coaching, and Current & Clay Wellness. The Executive Director will lead a collaborative team focused on achieving shared revenue and growth goals while supporting individual enterprise directors in refining their sales functions and product delivery. This position requires a strategic mindset with the willingness to engage directly in sales activities and business development efforts. The Executive Director will foster innovation, collaboration, and operational excellence to advance the university's entrepreneurial initiatives. Duties and Responsibilities Sales Strategy and Execution Develop and implement comprehensive sales strategies for all IWU Enterprises Serve as a primary sales driver for B2B relationships, training partnerships, and corporate clients Conduct direct sales activities including prospecting, relationship building, and deal closure Establish and monitor sales targets, metrics, and performance indicators across all enterprises Lead strategic sales initiatives and major account development Enterprise Team Leadership and Support Oversee enterprise team including Director of Resource Development, Customer and Partner Success Manager, and Director of Events and Community Engagement Support individual enterprise directors in developing and executing sales strategies Collaborate on product refinement and delivery optimization to enhance market competitiveness Drive team toward shared revenue and growth goals through strategic planning and execution Provide coaching and development for team members in sales and marketing best practices Technology and Marketing Operations Oversee Enterprises' technology stack with emphasis on CRM optimization and utilization Lead website strategy development and implementation for enterprise initiatives Coordinate with internal and external teams to ensure consistent messaging and branding Develop and execute digital marketing strategies and outreach campaigns Analyze sales and marketing data to drive continuous improvement and strategic decisions Strategic Business Development Build and maintain strategic B2B partnerships and corporate relationships Identify new market opportunities and revenue streams for enterprise growth Represent IWU-N&G at industry events, conferences, and networking opportunities Develop long-term strategic plans that align enterprise sales goals with university mission Lead competitive analysis and market positioning initiatives Operational Excellence and Stakeholder Engagement Ensure operational efficiency and effectiveness across all enterprise sales processes Collaborate with academic and operational stakeholders to identify growth opportunities Maintain relationships with external partners, vendors, and service providers Report on sales performance, market trends, and strategic recommendations to senior leadership Foster a culture of sales excellence and customer-centricity across the enterprise team Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education Bachelor's degree in business administration, marketing, sales, or related field required. MBA or advanced degree preferred Experience A minimum of seven to ten (7-10) years of progressive experience in sales leadership, business development, and marketing strategy, with demonstrated success in B2B sales and team management Required Skills Sales and Marketing Competencies Proven track record of achieving and exceeding sales targets in B2B environment Expertise in CRM systems (Zoho experience preferred) and sales process optimization Strong digital marketing and lead generation capabilities Experience in developing and executing integrated sales and marketing strategies Demonstrated ability to close complex deals and manage long sales cycles Leadership and Strategic Thinking Strong leadership and team development skills with experience managing diverse teams Strategic mindset with ability to balance long-term planning with tactical execution Collaborative approach to working across departments and external partnerships Data-driven decision making and performance analysis capabilities Communication and Relationship Building Excellent written and verbal communication skills Strong presentation and public speaking abilities Proven ability to build and maintain strategic business relationships Experience representing organizations at industry events and conferences Mission Alignment Strong commitment to the mission, vision, and values of Indiana Wesleyan University Ability to integrate faith-based principles into business strategies and client relationships Understanding of higher education market and continuing education landscape Other Requirements Willingness to travel as needed for sales activities and business development (up to 25%) Comfort with both strategic planning and hands-on sales execution Proficiency in Microsoft Office Suite, CRM systems, and digital marketing tools Valid driver's license and reliable transportation IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Advertised: 19 Aug 2025 US Eastern Daylight Time Applications close: 26 Oct 2025 US Eastern Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/21/2025
Full time
Job no: 494615 Work type: Administrative (Full Time) Location: Indianapolis, IN Categories: Administrative/Professional Job Title: Executive Director of Enterprises Reporting Relationship: VP of Enterprises & Partnerships Unit: National & Global Department: Enterprises & Partnerships Campus Location: Indianapolis Ed Center North, Indianapolis, IN Summary of Position: The Executive Director of Enterprises will serve as the primary sales and marketing leader for Indiana Wesleyan University - National & Global (IWU-N&G) Enterprise Office, driving revenue growth and strategic business relationships across all enterprise initiatives. This role combines strategic leadership with hands-on sales execution, overseeing sales processes, B2B relationship development, and marketing strategies for enterprises including the Talent Ladder, Leadership by Design, Blaizing Academy, BoldPath 360 Coaching, and Current & Clay Wellness. The Executive Director will lead a collaborative team focused on achieving shared revenue and growth goals while supporting individual enterprise directors in refining their sales functions and product delivery. This position requires a strategic mindset with the willingness to engage directly in sales activities and business development efforts. The Executive Director will foster innovation, collaboration, and operational excellence to advance the university's entrepreneurial initiatives. Duties and Responsibilities Sales Strategy and Execution Develop and implement comprehensive sales strategies for all IWU Enterprises Serve as a primary sales driver for B2B relationships, training partnerships, and corporate clients Conduct direct sales activities including prospecting, relationship building, and deal closure Establish and monitor sales targets, metrics, and performance indicators across all enterprises Lead strategic sales initiatives and major account development Enterprise Team Leadership and Support Oversee enterprise team including Director of Resource Development, Customer and Partner Success Manager, and Director of Events and Community Engagement Support individual enterprise directors in developing and executing sales strategies Collaborate on product refinement and delivery optimization to enhance market competitiveness Drive team toward shared revenue and growth goals through strategic planning and execution Provide coaching and development for team members in sales and marketing best practices Technology and Marketing Operations Oversee Enterprises' technology stack with emphasis on CRM optimization and utilization Lead website strategy development and implementation for enterprise initiatives Coordinate with internal and external teams to ensure consistent messaging and branding Develop and execute digital marketing strategies and outreach campaigns Analyze sales and marketing data to drive continuous improvement and strategic decisions Strategic Business Development Build and maintain strategic B2B partnerships and corporate relationships Identify new market opportunities and revenue streams for enterprise growth Represent IWU-N&G at industry events, conferences, and networking opportunities Develop long-term strategic plans that align enterprise sales goals with university mission Lead competitive analysis and market positioning initiatives Operational Excellence and Stakeholder Engagement Ensure operational efficiency and effectiveness across all enterprise sales processes Collaborate with academic and operational stakeholders to identify growth opportunities Maintain relationships with external partners, vendors, and service providers Report on sales performance, market trends, and strategic recommendations to senior leadership Foster a culture of sales excellence and customer-centricity across the enterprise team Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education Bachelor's degree in business administration, marketing, sales, or related field required. MBA or advanced degree preferred Experience A minimum of seven to ten (7-10) years of progressive experience in sales leadership, business development, and marketing strategy, with demonstrated success in B2B sales and team management Required Skills Sales and Marketing Competencies Proven track record of achieving and exceeding sales targets in B2B environment Expertise in CRM systems (Zoho experience preferred) and sales process optimization Strong digital marketing and lead generation capabilities Experience in developing and executing integrated sales and marketing strategies Demonstrated ability to close complex deals and manage long sales cycles Leadership and Strategic Thinking Strong leadership and team development skills with experience managing diverse teams Strategic mindset with ability to balance long-term planning with tactical execution Collaborative approach to working across departments and external partnerships Data-driven decision making and performance analysis capabilities Communication and Relationship Building Excellent written and verbal communication skills Strong presentation and public speaking abilities Proven ability to build and maintain strategic business relationships Experience representing organizations at industry events and conferences Mission Alignment Strong commitment to the mission, vision, and values of Indiana Wesleyan University Ability to integrate faith-based principles into business strategies and client relationships Understanding of higher education market and continuing education landscape Other Requirements Willingness to travel as needed for sales activities and business development (up to 25%) Comfort with both strategic planning and hands-on sales execution Proficiency in Microsoft Office Suite, CRM systems, and digital marketing tools Valid driver's license and reliable transportation IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Advertised: 19 Aug 2025 US Eastern Daylight Time Applications close: 26 Oct 2025 US Eastern Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
USAA
Customer Service Advisor
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Tampa office for future bank customer service and sales opportunities in 2026. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handles inbound member calls in a high volume fast-paced contact center environment Utilizes effective communication and probing questions to identify member needs Demonstrates ability to manage multiple tasks such as efficiently navigating between systems and resources Provides relevant solutions while following written policies and procedures Advises and educates members on digital tools and resources Utilizes critical thinking to determine additional member needs and solutions Demonstrates ability to attract new members and expand relationships with current members through product acquisition Provides exceptional member service by demonstrating empathy, active listening, and professionalism Exemplifies strong time management skills by closely adhering to assigned work schedule Exemplifies strong call management skills by assisting members within a timely manner and limiting non-productive time Embraces continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma or General Equivalency Diploma required. Up to 1 year of customer service, financial services member contact experience or military experience. Strong interpersonal and communication skills. Ability to prioritize and multi-task, including navigating through multiple business applications. Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner 1 year of customer contact experience in a needs-based sales environment Prior experience in a fast-paced contact center environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/21/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Tampa office for future bank customer service and sales opportunities in 2026. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handles inbound member calls in a high volume fast-paced contact center environment Utilizes effective communication and probing questions to identify member needs Demonstrates ability to manage multiple tasks such as efficiently navigating between systems and resources Provides relevant solutions while following written policies and procedures Advises and educates members on digital tools and resources Utilizes critical thinking to determine additional member needs and solutions Demonstrates ability to attract new members and expand relationships with current members through product acquisition Provides exceptional member service by demonstrating empathy, active listening, and professionalism Exemplifies strong time management skills by closely adhering to assigned work schedule Exemplifies strong call management skills by assisting members within a timely manner and limiting non-productive time Embraces continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma or General Equivalency Diploma required. Up to 1 year of customer service, financial services member contact experience or military experience. Strong interpersonal and communication skills. Ability to prioritize and multi-task, including navigating through multiple business applications. Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner 1 year of customer contact experience in a needs-based sales environment Prior experience in a fast-paced contact center environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director of AI & Machine Learning
Integrity Marketing Shared Services Center Dallas, Texas
About Us Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes. Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top! Job Summary Join a dynamic and fast-paced environment where technology drives innovation in the insurance industry. As an omnichannel Insurtech company, we believe work should be meaningful, impactful, and enjoyable. You'll be working on one of the most exciting data and technology opportunities in the country while helping to change lives, including your own. The Director of AI & ML is a senior leadership role responsible for defining and executing the organization's enterprise-wide Artificial Intelligence (AI) strategy. This role will oversee the development, integration, and scaling of AI and machine learning (ML) initiatives to drive operational efficiency, business innovation, and competitive advantage across Integrity. The ideal candidate combines deep technical expertise with strategic acumen and the ability to collaborate across departments to ensure AI initiatives are aligned with business goals. Responsibilities Strategic Leadership: Define and lead the organization's enterprise AI strategy, aligned with broader digital transformation objectives. Identify, prioritize, and champion high-impact AI use cases across various business functions (e.g., technology, sales, distribution, operations, finance, marketing, risk). Drive AI adoption and digital innovation, transforming data into actionable insights and business outcomes. Collaborate with executive leadership to develop AI-driven business models and solutions. Program Oversight & Execution: Oversee a portfolio of AI/ML initiatives, from proof-of-concept to production at scale. Ensure proper governance, compliance, risk management, and ethical AI practices. Establish KPIs and success metrics to monitor the effectiveness and ROI of AI initiatives. Manage vendor relationships, including cloud providers, AI platforms, and consulting partners. Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of data scientists, ML engineers, AI product managers, and analysts. Foster a culture of experimentation, agility, and responsible innovation. Support internal education and AI literacy across the enterprise to empower departments to leverage AI effectively. Architecture, Data & Technology: Partner with Data Engineering, IT, and Architecture teams to ensure scalable AI infrastructure, data pipelines, and model deployment frameworks. Champion the adoption of MLOps, responsible AI principles, and reusable AI assets and platforms. Keep abreast of emerging AI trends and technologies and evaluate their applicability to the business. Position Requirements (Knowledge, Skills, and Abilities) 10+ years of experience in Data platforms, AI, ML, or advanced analytics, with at least 5 years in a senior leadership or enterprise strategy role. Proven track record of delivering AI solutions that drive measurable business value. Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data platforms. Deep understanding of AI/ML techniques (supervised/unsupervised learning, NLP, deep learning, generative AI). Strong knowledge of enterprise IT, data governance, architecture, and security standards. Exceptional communication and influence skills, with the ability to present complex topics to executive and non-technical audiences. Strategic thinker with strong business acumen and a collaborative mindset. Preferred Experience: Experience implementing Responsible AI frameworks or working within regulated industries (e.g., healthcare, finance, insurance). Familiarity with AI compliance (e.g., GDPR, CPRA) and explainable AI practices. Background in integrating generative AI solutions (e.g., large language models) in enterprise & sales workflows. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Science,
10/21/2025
Full time
About Us Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes. Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top! Job Summary Join a dynamic and fast-paced environment where technology drives innovation in the insurance industry. As an omnichannel Insurtech company, we believe work should be meaningful, impactful, and enjoyable. You'll be working on one of the most exciting data and technology opportunities in the country while helping to change lives, including your own. The Director of AI & ML is a senior leadership role responsible for defining and executing the organization's enterprise-wide Artificial Intelligence (AI) strategy. This role will oversee the development, integration, and scaling of AI and machine learning (ML) initiatives to drive operational efficiency, business innovation, and competitive advantage across Integrity. The ideal candidate combines deep technical expertise with strategic acumen and the ability to collaborate across departments to ensure AI initiatives are aligned with business goals. Responsibilities Strategic Leadership: Define and lead the organization's enterprise AI strategy, aligned with broader digital transformation objectives. Identify, prioritize, and champion high-impact AI use cases across various business functions (e.g., technology, sales, distribution, operations, finance, marketing, risk). Drive AI adoption and digital innovation, transforming data into actionable insights and business outcomes. Collaborate with executive leadership to develop AI-driven business models and solutions. Program Oversight & Execution: Oversee a portfolio of AI/ML initiatives, from proof-of-concept to production at scale. Ensure proper governance, compliance, risk management, and ethical AI practices. Establish KPIs and success metrics to monitor the effectiveness and ROI of AI initiatives. Manage vendor relationships, including cloud providers, AI platforms, and consulting partners. Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of data scientists, ML engineers, AI product managers, and analysts. Foster a culture of experimentation, agility, and responsible innovation. Support internal education and AI literacy across the enterprise to empower departments to leverage AI effectively. Architecture, Data & Technology: Partner with Data Engineering, IT, and Architecture teams to ensure scalable AI infrastructure, data pipelines, and model deployment frameworks. Champion the adoption of MLOps, responsible AI principles, and reusable AI assets and platforms. Keep abreast of emerging AI trends and technologies and evaluate their applicability to the business. Position Requirements (Knowledge, Skills, and Abilities) 10+ years of experience in Data platforms, AI, ML, or advanced analytics, with at least 5 years in a senior leadership or enterprise strategy role. Proven track record of delivering AI solutions that drive measurable business value. Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data platforms. Deep understanding of AI/ML techniques (supervised/unsupervised learning, NLP, deep learning, generative AI). Strong knowledge of enterprise IT, data governance, architecture, and security standards. Exceptional communication and influence skills, with the ability to present complex topics to executive and non-technical audiences. Strategic thinker with strong business acumen and a collaborative mindset. Preferred Experience: Experience implementing Responsible AI frameworks or working within regulated industries (e.g., healthcare, finance, insurance). Familiarity with AI compliance (e.g., GDPR, CPRA) and explainable AI practices. Background in integrating generative AI solutions (e.g., large language models) in enterprise & sales workflows. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Science,
USAA
Customer Service-Bank
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Tampa office for future bank customer service and sales opportunities in 2026. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handles inbound member calls in a high volume fast-paced contact center environment Utilizes effective communication and probing questions to identify member needs Demonstrates ability to manage multiple tasks such as efficiently navigating between systems and resources Provides relevant solutions while following written policies and procedures Advises and educates members on digital tools and resources Utilizes critical thinking to determine additional member needs and solutions Demonstrates ability to attract new members and expand relationships with current members through product acquisition Provides exceptional member service by demonstrating empathy, active listening, and professionalism Exemplifies strong time management skills by closely adhering to assigned work schedule Exemplifies strong call management skills by assisting members within a timely manner and limiting non-productive time Embraces continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma or General Equivalency Diploma required. Up to 1 year of customer service, financial services member contact experience or military experience. Strong interpersonal and communication skills. Ability to prioritize and multi-task, including navigating through multiple business applications. Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner 1 year of customer contact experience in a needs-based sales environment Prior experience in a fast-paced contact center environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/21/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Tampa office for future bank customer service and sales opportunities in 2026. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handles inbound member calls in a high volume fast-paced contact center environment Utilizes effective communication and probing questions to identify member needs Demonstrates ability to manage multiple tasks such as efficiently navigating between systems and resources Provides relevant solutions while following written policies and procedures Advises and educates members on digital tools and resources Utilizes critical thinking to determine additional member needs and solutions Demonstrates ability to attract new members and expand relationships with current members through product acquisition Provides exceptional member service by demonstrating empathy, active listening, and professionalism Exemplifies strong time management skills by closely adhering to assigned work schedule Exemplifies strong call management skills by assisting members within a timely manner and limiting non-productive time Embraces continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma or General Equivalency Diploma required. Up to 1 year of customer service, financial services member contact experience or military experience. Strong interpersonal and communication skills. Ability to prioritize and multi-task, including navigating through multiple business applications. Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner 1 year of customer contact experience in a needs-based sales environment Prior experience in a fast-paced contact center environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Print Music & E-Commerce Manager
AMRO Music Stores Inc Memphis, Tennessee
Print Music & E-Commerce Manager Location: Memphis, TN Department: Director Services Reports To: Director Services Manager About Amro Music Amro Music is one of the nation's largest and most respected school music dealers, serving musicians, educators, and institutions across the Mid-South. We are dedicated to supporting music education and inspiring a lifelong love of music through outstanding service, knowledgeable staff, and a deep commitment to our community. Position Summary Amro Music is seeking an organized, detail-oriented, and musically knowledgeable Print Music & E-Commerce Manager to lead our print music department and own the online presentation of products across Amro's website. The ideal candidate combines strong organizational skills with the ability to maintain accurate, customer-ready product information both in-store and online. Experience in music, education, retail, or digital merchandising is preferred; print music content knowledge can be trained. In this role, you will oversee print music inventory and purchasing, support educators and musicians, maintain online school store pages and product listings, and collaborate across departments to ensure our physical and digital storefronts deliver a consistent, professional, and educator-friendly experience. Compensation & Benefits • Pay starts at $19.00/hour plus commissions based on sales volume • Benefits include health insurance, paid time off, 401(k), and more Key Responsibilities Inventory Management - Print Music • Monitor inventory levels of sheet music, method books, and educational resources • Place and track orders with publishers and distributors • Conduct routine inventory audits and maintain accurate records Customer & Educator Support • Provide exceptional in-store and remote support for teachers and musicians • Pull and prepare director orders for timely fulfillment • Assist with special orders and curriculum requests • Collaborate with educational representatives on school events and initiatives Sales, Marketing & Merchandising • Develop strategies to drive print music sales and engagement • Maintain organized and appealing displays in-store and online • Partner with marketing to promote print music in digital and in-store channels Website & E-Commerce Management • Maintain and update individual school store pages with director-approved accessories and materials • Partner with Piano, Band, and Orchestra teams to ensure product info, pricing, and stock status are accurate for listed accessories and serialized instruments • Proactively identify missing or outdated listings and correct them without waiting for a request • Partner with Marketing to improve usability, layout, and overall online customer experience Cross-Department Collaboration • Support Serialized Inventory, Piano Gallery, and Office teams as needed • Provide office coverage and attend rental meetings • Assist educational representatives with special projects and events Innovation & Project Implementation • Identify opportunities to improve efficiency, customer experience, and sales growth • Lead and participate in department-wide projects aligned with Amro's mission • Take ownership of creative initiatives in an independent and collaborative culture Qualifications & Attributes • Bachelor's degree in Music, Music Education, Business, or related field preferred • Strong organizational, interpersonal, and communication skills • Familiarity with musical repertoire and publishers is helpful but can be trained • Proficiency with Microsoft Office and point-of-sale/inventory systems • Ability to manage multiple projects with accuracy in a fast-paced environment Join Our Team If you are passionate about music, organization, and creating a seamless customer experience both in-store and online, we invite you to join Amro Music's Director Services team. Help us continue to support educators and inspire musicians throughout Memphis and the Mid-South. Salary: $19.00/hour plus commission PId6d7fe5-
10/20/2025
Full time
Print Music & E-Commerce Manager Location: Memphis, TN Department: Director Services Reports To: Director Services Manager About Amro Music Amro Music is one of the nation's largest and most respected school music dealers, serving musicians, educators, and institutions across the Mid-South. We are dedicated to supporting music education and inspiring a lifelong love of music through outstanding service, knowledgeable staff, and a deep commitment to our community. Position Summary Amro Music is seeking an organized, detail-oriented, and musically knowledgeable Print Music & E-Commerce Manager to lead our print music department and own the online presentation of products across Amro's website. The ideal candidate combines strong organizational skills with the ability to maintain accurate, customer-ready product information both in-store and online. Experience in music, education, retail, or digital merchandising is preferred; print music content knowledge can be trained. In this role, you will oversee print music inventory and purchasing, support educators and musicians, maintain online school store pages and product listings, and collaborate across departments to ensure our physical and digital storefronts deliver a consistent, professional, and educator-friendly experience. Compensation & Benefits • Pay starts at $19.00/hour plus commissions based on sales volume • Benefits include health insurance, paid time off, 401(k), and more Key Responsibilities Inventory Management - Print Music • Monitor inventory levels of sheet music, method books, and educational resources • Place and track orders with publishers and distributors • Conduct routine inventory audits and maintain accurate records Customer & Educator Support • Provide exceptional in-store and remote support for teachers and musicians • Pull and prepare director orders for timely fulfillment • Assist with special orders and curriculum requests • Collaborate with educational representatives on school events and initiatives Sales, Marketing & Merchandising • Develop strategies to drive print music sales and engagement • Maintain organized and appealing displays in-store and online • Partner with marketing to promote print music in digital and in-store channels Website & E-Commerce Management • Maintain and update individual school store pages with director-approved accessories and materials • Partner with Piano, Band, and Orchestra teams to ensure product info, pricing, and stock status are accurate for listed accessories and serialized instruments • Proactively identify missing or outdated listings and correct them without waiting for a request • Partner with Marketing to improve usability, layout, and overall online customer experience Cross-Department Collaboration • Support Serialized Inventory, Piano Gallery, and Office teams as needed • Provide office coverage and attend rental meetings • Assist educational representatives with special projects and events Innovation & Project Implementation • Identify opportunities to improve efficiency, customer experience, and sales growth • Lead and participate in department-wide projects aligned with Amro's mission • Take ownership of creative initiatives in an independent and collaborative culture Qualifications & Attributes • Bachelor's degree in Music, Music Education, Business, or related field preferred • Strong organizational, interpersonal, and communication skills • Familiarity with musical repertoire and publishers is helpful but can be trained • Proficiency with Microsoft Office and point-of-sale/inventory systems • Ability to manage multiple projects with accuracy in a fast-paced environment Join Our Team If you are passionate about music, organization, and creating a seamless customer experience both in-store and online, we invite you to join Amro Music's Director Services team. Help us continue to support educators and inspire musicians throughout Memphis and the Mid-South. Salary: $19.00/hour plus commission PId6d7fe5-
Senior Director of Marketing, Life
Shared Services Marketing Dallas, Texas
Job summary: Integrity is transforming the future of Life insurance, and marketing is at the heart of that mission. As the Senior Director of Marketing, Life, you will serve as the strategic link between Marketing and the Integrity Life leadership team, directly supporting the President of Integrity Life. In this high-impact role, you will guide the creation and execution of marketing strategies that drive growth, deepen advisor engagement, and elevate Integrity's presence in the Life category. You'll lead the development of go-to-market strategies, creative campaigns, and sales enablement initiatives while overseeing a talented team to ensure flawless execution. Beyond execution, you'll provide executive-level insights, manage budgets, and build partnerships with carrier marketing teams to drive alignment, differentiation, and results. Let's talk job responsibilities: Strategic Leadership Partner directly with the President of Life and senior stakeholders to define and align marketing priorities with business strategy. Lead the creation and execution of strategic documentation, including Go-To-Market plans, creative briefs, and strategy briefs. Act as a thought partner to executives, presenting recommendations and influencing decision-making. Team & Budget Leadership Lead, mentor, and develop team members to deliver best-in-class marketing programs that align with Integrity's vision. Oversee marketing budgets for the Life business, ensuring resources are allocated effectively and deliver measurable ROI Carrier & Partner Engagement Build and maintain relationships with carrier partners and their marketing teams to support product launches, incentives, and advisor engagement initiatives. Collaborate with carriers and internal teams to develop sales support materials, training resources, and promotional content. Execution & Collaboration Manage multiple projects simultaneously, ensuring timely delivery and high standards of quality. Collaborate across Creative, Channels, and Marketing Technology teams to ensure campaigns are consistent, effective, and brand-aligned. Lead weekly marketing meetings with stakeholders to align on objectives and adjust priorities as needed. Sales Enablement & Advisor Engagement Design and execute marketing programs, contests, and incentives that drive advisor engagement and product adoption. Oversee content creation, including social media, sales materials, presentations, and promotional campaigns. Support events and campaigns that strengthen distribution partnerships and elevate Integrity's Life business. Measurement & Market Insights Track and measure the effectiveness of marketing strategies, providing insights to optimize performance. Monitor competitor activity and market trends to inform strategies and ensure Integrity remains differentiated in the Life category. Your experience and skills: 10+ years of progressive marketing leadership experience in agency or corporate environments. Proven ability to lead teams, manage budgets, and deliver results in fast-paced, sales-driven organizations. Strong familiarity with Life insurance products (Final Expense, Mortgage Protection, Term Life, Universal Life, Fixed Index Annuities). Exceptional communication and presentation skills, with confidence engaging senior executives, carrier partners, and diverse audiences. Strategic thinker with strong analytical skills and the ability to turn insights into action. Proficiency in Microsoft Office Suite; experience with project management platforms (Asana a plus). Experience developing content across channels (social, print, digital, events) and supporting large-scale initiatives. Willingness to travel for carrier meetings, partner events, and business priorities. Flexible, resilient, and comfortable navigating evolving business needs while maintaining alignment with long-term strategy. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Marketing & Biz Dev,
10/17/2025
Full time
Job summary: Integrity is transforming the future of Life insurance, and marketing is at the heart of that mission. As the Senior Director of Marketing, Life, you will serve as the strategic link between Marketing and the Integrity Life leadership team, directly supporting the President of Integrity Life. In this high-impact role, you will guide the creation and execution of marketing strategies that drive growth, deepen advisor engagement, and elevate Integrity's presence in the Life category. You'll lead the development of go-to-market strategies, creative campaigns, and sales enablement initiatives while overseeing a talented team to ensure flawless execution. Beyond execution, you'll provide executive-level insights, manage budgets, and build partnerships with carrier marketing teams to drive alignment, differentiation, and results. Let's talk job responsibilities: Strategic Leadership Partner directly with the President of Life and senior stakeholders to define and align marketing priorities with business strategy. Lead the creation and execution of strategic documentation, including Go-To-Market plans, creative briefs, and strategy briefs. Act as a thought partner to executives, presenting recommendations and influencing decision-making. Team & Budget Leadership Lead, mentor, and develop team members to deliver best-in-class marketing programs that align with Integrity's vision. Oversee marketing budgets for the Life business, ensuring resources are allocated effectively and deliver measurable ROI Carrier & Partner Engagement Build and maintain relationships with carrier partners and their marketing teams to support product launches, incentives, and advisor engagement initiatives. Collaborate with carriers and internal teams to develop sales support materials, training resources, and promotional content. Execution & Collaboration Manage multiple projects simultaneously, ensuring timely delivery and high standards of quality. Collaborate across Creative, Channels, and Marketing Technology teams to ensure campaigns are consistent, effective, and brand-aligned. Lead weekly marketing meetings with stakeholders to align on objectives and adjust priorities as needed. Sales Enablement & Advisor Engagement Design and execute marketing programs, contests, and incentives that drive advisor engagement and product adoption. Oversee content creation, including social media, sales materials, presentations, and promotional campaigns. Support events and campaigns that strengthen distribution partnerships and elevate Integrity's Life business. Measurement & Market Insights Track and measure the effectiveness of marketing strategies, providing insights to optimize performance. Monitor competitor activity and market trends to inform strategies and ensure Integrity remains differentiated in the Life category. Your experience and skills: 10+ years of progressive marketing leadership experience in agency or corporate environments. Proven ability to lead teams, manage budgets, and deliver results in fast-paced, sales-driven organizations. Strong familiarity with Life insurance products (Final Expense, Mortgage Protection, Term Life, Universal Life, Fixed Index Annuities). Exceptional communication and presentation skills, with confidence engaging senior executives, carrier partners, and diverse audiences. Strategic thinker with strong analytical skills and the ability to turn insights into action. Proficiency in Microsoft Office Suite; experience with project management platforms (Asana a plus). Experience developing content across channels (social, print, digital, events) and supporting large-scale initiatives. Willingness to travel for carrier meetings, partner events, and business priorities. Flexible, resilient, and comfortable navigating evolving business needs while maintaining alignment with long-term strategy. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Marketing & Biz Dev,
Principal Salesforce Systems Analyst
University of Massachusetts Lowell Lowell, Massachusetts
Job no: 527981 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Enterprise Applications Salary: Salary commensurate with experience within the grade/range Applications Open: Jul Applications Close: Open until filled General Summary of Position: UMass Lowell is committed to its Salesforce "Connected Campus" strategy. We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more-all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university's enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. Minimum Qualifications (Required): Bachelor's Degree or higher required Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Gear Set Dev Ops Certification 12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools 3+ years' experience working in business analysis roles 3+ years' experience managing Salesforce project management and familiarity with agile methodologies Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc. 1-3 years working in Higher Education setting with Student Information Systems Additional Considerations: Experience building and implementing Salesforce GenAI/ Einstein / Agentforce Experience with Salesforce Service Cloud projects supporting HCM Salesforce Certification in Education Cloud Salesforce Certifications in Architecture Experience using Salesforce partner products including DellBoomi, 2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools 3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is an SEIU 888 Professional Union position, Grade P21. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/17/2025
Full time
Job no: 527981 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Enterprise Applications Salary: Salary commensurate with experience within the grade/range Applications Open: Jul Applications Close: Open until filled General Summary of Position: UMass Lowell is committed to its Salesforce "Connected Campus" strategy. We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more-all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university's enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. Minimum Qualifications (Required): Bachelor's Degree or higher required Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Gear Set Dev Ops Certification 12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools 3+ years' experience working in business analysis roles 3+ years' experience managing Salesforce project management and familiarity with agile methodologies Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc. 1-3 years working in Higher Education setting with Student Information Systems Additional Considerations: Experience building and implementing Salesforce GenAI/ Einstein / Agentforce Experience with Salesforce Service Cloud projects supporting HCM Salesforce Certification in Education Cloud Salesforce Certifications in Architecture Experience using Salesforce partner products including DellBoomi, 2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools 3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is an SEIU 888 Professional Union position, Grade P21. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
DIRECTOR OF MARKETING & ENROLLMENT, Office of the Provost
Boston University Boston, Massachusetts
DIRECTOR OF MARKETING & ENROLLMENT, Office of the Provost Job Description DIRECTOR OF MARKETING & ENROLLMENT, Office of the Provost Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 10/7/2025 Salary Grade Grade 49 Position Type Full-Time/Regular Boston University Virtual (BUV) is a unit at Boston University focused on the creation and support of high quality online degree and certificate programs. We are seeking a Director of Marketing & Enrollment to develop and execute the strategies that attract, engage, and convert prospective online students while also promoting the BU? Virtual brand as part of a close collaboration with BUs schools and colleges. Reporting to the Assistant Vice President for Enrollment Management & Student Success, the Director is responsible for developing marketing and enrollment services, specifically for online programs that drive growth in a competitive online education landscape. This individual will work across a matrix of schools and colleges to assist academic leadership in increasing program visibility, improving prospective student engagement, and optimizing the student enrollment process. This role is part of a broader expansion at BU Virtual to provide BUs schools and colleges with a robust suite of enrollment and marketing services that include the following: content and web marketing to highlight program strengths and outcomes; search engine optimization (SEO); social media marketing and management; effective paid and organic strategies; and comprehensive metrics to measure performance and achieve targeted goals. In addition, this role will have responsibility for maintaining a comprehensive listing of all online programs across BU Virtual, updating program pages on the BU Virtual website, and ensuring consistent presentation of crucial program information, and increasing visibility and accessibility of online offerings to potential students. This is a hands-on role that requires active involvement in the design, development and creation of enrollment and marketing services content assets that support the unique needs of our schools and colleges in the launch and growth of our online programs. Key Responsibilities include: 1) Marketing & Enrollment Support Services. Working in collaboration with BUs schools and colleges, develop and implement multichannel marketing plans to increase visibility and attract prospective students. Create and support digital marketing campaigns across various platforms (SEO, paid search, social media, email automation, content syndication, etc. Collaborate with admissions and enrollment teams to streamline the enrollment process and ensure alignment of marketing efforts with target goals. Develop and execute content marketing, building on the established brand of BU and our schools and colleges, to ensure multiple pathways to engage prospective students through each phase of the enrollment/admissions process. Manage agency and vendor relationships for paid media, ensuring ROI positive spend and clear performance reporting. Develop program launch gotomarket playbooks and materials to support BU schools and colleges on most successful online digital marketing tactics and approaches. Provide augmented hands-on support, as needed, with our schools and colleges, to ensure proper readiness for high priority go-to-market launches. 2) Content Marketing. Support BUs schools and colleges in the creation of content assets that support the enrollment journey for prospective students. This may include the creation of blogs and other short form content that builds visibility and preference for BUs online programs, and creates a compelling narrative. Grow an organic social presence for our online programs that aligns the BU?Virtual brand in ways that amplify the school and college program brands. 3) Website & Digital Experience. Maintain the program pages on the BU Virtual website to ensure optimal conversion and to build organic search optimization. Work in close collaboration with BUs schools and colleges on alignment of web pages, and steward lead generation efforts both across BU Virtual and through school-specific outreach. Create support materials and guidelines that assist BUs schools and colleges in best practices for online organic search optimization. 4) Data, Measurement & Optimization. Build dashboards and regular reports covering funnel health, campaign performance, and market insights; translate data into strategic recommendations. Monitor industry trends and competitor activities, ensuring BUV stays ahead of enrollment marketing best practice. Required Skills Required Skills: Bachelor's degree or equivalent professional experience in Marketing, Communications, or related field. 7+ years of progressive digital marketing and enrollment management experience, preferably in higher education online setting. Strong understanding of digital marketing strategies and tactics in a competitive online education market. Excellent communication and interpersonal skills for engaging with internal and external stakeholders. Analytical skills and the ability to interpret data to inform decision making. Demonstrated success managing integrated paid media budgets and CRM/marketing automation workflows (e.g., Salesforce, Slate, HubSpot, Marketing Cloud). Demonstrated experience creating and supporting content marketing asset development, requiring strong writing skills. Proficiency with web analytics, data visualization, and A/B testing (Google Analytics GA4, Tableau, or similar). Familiarity with SEO principles, CMS platforms (WordPress), and basic HTML. Strong organization and project management skills, and experience working in a large matrixed environment. Entrepreneurial mindset: comfortable operating in a startup within university environment and shifting priorities quickly. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: Grade 49 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8db5b349bb69de8dbd25f9fe
10/16/2025
Full time
DIRECTOR OF MARKETING & ENROLLMENT, Office of the Provost Job Description DIRECTOR OF MARKETING & ENROLLMENT, Office of the Provost Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 10/7/2025 Salary Grade Grade 49 Position Type Full-Time/Regular Boston University Virtual (BUV) is a unit at Boston University focused on the creation and support of high quality online degree and certificate programs. We are seeking a Director of Marketing & Enrollment to develop and execute the strategies that attract, engage, and convert prospective online students while also promoting the BU? Virtual brand as part of a close collaboration with BUs schools and colleges. Reporting to the Assistant Vice President for Enrollment Management & Student Success, the Director is responsible for developing marketing and enrollment services, specifically for online programs that drive growth in a competitive online education landscape. This individual will work across a matrix of schools and colleges to assist academic leadership in increasing program visibility, improving prospective student engagement, and optimizing the student enrollment process. This role is part of a broader expansion at BU Virtual to provide BUs schools and colleges with a robust suite of enrollment and marketing services that include the following: content and web marketing to highlight program strengths and outcomes; search engine optimization (SEO); social media marketing and management; effective paid and organic strategies; and comprehensive metrics to measure performance and achieve targeted goals. In addition, this role will have responsibility for maintaining a comprehensive listing of all online programs across BU Virtual, updating program pages on the BU Virtual website, and ensuring consistent presentation of crucial program information, and increasing visibility and accessibility of online offerings to potential students. This is a hands-on role that requires active involvement in the design, development and creation of enrollment and marketing services content assets that support the unique needs of our schools and colleges in the launch and growth of our online programs. Key Responsibilities include: 1) Marketing & Enrollment Support Services. Working in collaboration with BUs schools and colleges, develop and implement multichannel marketing plans to increase visibility and attract prospective students. Create and support digital marketing campaigns across various platforms (SEO, paid search, social media, email automation, content syndication, etc. Collaborate with admissions and enrollment teams to streamline the enrollment process and ensure alignment of marketing efforts with target goals. Develop and execute content marketing, building on the established brand of BU and our schools and colleges, to ensure multiple pathways to engage prospective students through each phase of the enrollment/admissions process. Manage agency and vendor relationships for paid media, ensuring ROI positive spend and clear performance reporting. Develop program launch gotomarket playbooks and materials to support BU schools and colleges on most successful online digital marketing tactics and approaches. Provide augmented hands-on support, as needed, with our schools and colleges, to ensure proper readiness for high priority go-to-market launches. 2) Content Marketing. Support BUs schools and colleges in the creation of content assets that support the enrollment journey for prospective students. This may include the creation of blogs and other short form content that builds visibility and preference for BUs online programs, and creates a compelling narrative. Grow an organic social presence for our online programs that aligns the BU?Virtual brand in ways that amplify the school and college program brands. 3) Website & Digital Experience. Maintain the program pages on the BU Virtual website to ensure optimal conversion and to build organic search optimization. Work in close collaboration with BUs schools and colleges on alignment of web pages, and steward lead generation efforts both across BU Virtual and through school-specific outreach. Create support materials and guidelines that assist BUs schools and colleges in best practices for online organic search optimization. 4) Data, Measurement & Optimization. Build dashboards and regular reports covering funnel health, campaign performance, and market insights; translate data into strategic recommendations. Monitor industry trends and competitor activities, ensuring BUV stays ahead of enrollment marketing best practice. Required Skills Required Skills: Bachelor's degree or equivalent professional experience in Marketing, Communications, or related field. 7+ years of progressive digital marketing and enrollment management experience, preferably in higher education online setting. Strong understanding of digital marketing strategies and tactics in a competitive online education market. Excellent communication and interpersonal skills for engaging with internal and external stakeholders. Analytical skills and the ability to interpret data to inform decision making. Demonstrated success managing integrated paid media budgets and CRM/marketing automation workflows (e.g., Salesforce, Slate, HubSpot, Marketing Cloud). Demonstrated experience creating and supporting content marketing asset development, requiring strong writing skills. Proficiency with web analytics, data visualization, and A/B testing (Google Analytics GA4, Tableau, or similar). Familiarity with SEO principles, CMS platforms (WordPress), and basic HTML. Strong organization and project management skills, and experience working in a large matrixed environment. Entrepreneurial mindset: comfortable operating in a startup within university environment and shifting priorities quickly. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: Grade 49 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8db5b349bb69de8dbd25f9fe
University of California, Berkeley
Senior Associate Athletics Director, Chief Marketing Officer (6564U), Intercollegiate Athletics - 8
University of California, Berkeley Berkeley, California
Senior Associate Athletics Director, Chief Marketing Officer (6564U), Intercollegiate Athletics - 8 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Department of Intercollegiate Athletics consists of approximately 300 staff members and coaches; we sponsor 30 varsity sports programs. These 30 programs include more than 850 student-athletes who participate in our sports programs annually within the National Collegiate Athletics Association (NCAA). The Chief Marketing Officer reports into the Executive Senior Associate Athletic Director, External Relations and is a member of the Intercollegiate Athletics Director's Cabinet and External Leadership Team. This position exists to develop, promote, and support the operational and strategic aspects of UC Berkeley's intercollegiate student athlete programs. This position will involve management oversight for Intercollegiate Athletics' marketing, fan experience, digital media and social media. Position Summary Involves developing, promoting and supporting the operational and strategic aspects of intercollegiate student athlete programs, including planning, scheduling, budget administration and travel. Application Review Date The First Review Date for this job is: 10/24/2025. ResponsibilitiesDevelopment of strategic marketing and social media plans designed to tell the "Cal Story" with the goal of increasing attendance at events, enhancing recruiting capabilities, optimizing the student-athlete experience, and maximizing fan/stakeholder awareness and engagement.Oversees advertising strategy and media buys, including radio, television, print, internet.Oversees research initiatives, including the planning, composition and implementation of written surveys, focus groups and telephone surveys to learn more about our stakeholder community. Responsible for managing CRM & Marketing Automation, Advertising Agency/Media Buying, works as liaison to ACC Sales & Marketing initiatives, and UPP Program. Develop and implement key performance metrics/indicators to evaluate the effectiveness of all marketing activities.Provide strategic leadership for the overall fan experience vision across all athletic venues and events, with a focus on football and basketball. Oversee development and execution of comprehensive fan engagement strategies to enhance attendance, atmosphere, and loyalty for all sportsLeverage data and fan insights to inform strategic decisions that drive satisfaction, retention, and revenue growth.Integrate marketing, digital media, game presentation, and community engagement efforts to deliver a unified, innovative and memorable fan journey, from digital touchpoints to in-venue experiencesAlign marketing efforts with business development, communications, creative, ticket sales, fundraising, student-athlete NIL and sponsorship activation.Serve as a strategic advisor to the Director of Athletics and the executive leadership team on marketing, audience growth, and fan engagement strategies.Build cross-departmental alignment and work cross-functionally with key leaders and content experts across athletics and in coordination with campus partners to develop a comprehensive strategy. Develop social media strategies consistently applied across the Department to engage key stakeholders.Oversee and advise on any necessary revisions/modifications to staffing plans for assigned units, including number and types of employees, essential functions, salaries, and benefits. Lead, mentor, and develop a high-performing team. Responsible for recruiting, retaining, rewarding, and managing the performance of staff across multiple units, including marketing, fan experience, digital media and advertising.Foster a culture of creativity, collaboration, and accountability.Develop and manage annual budgets for all units supervised.Other duties as assigned, including professional development.Required Qualifications 10+ years of progressive experience in marketing, brand strategy, communications, or fan engagement - with at least 5 years in a leadership role.Strong leadership abilities and interpersonal skills to work effectively with a variety of clients and high-level management groups, including coaches, clients, employees, and other key stakeholders in the Cal community.Ability to multitask effectively; demonstrates sound judgment and decision-making; is an effective problem solver and effectively communicates verbally and in writing.Must maintain current knowledge of applicable rules and standards of the Atlantic Coast Conference and the National Collegiate Athletic Association (NCAA), as well as other associations and agencies to which the campus adheres, and, at all times, avoid any and all violations of these rules and standards.Ability to build internal and external contacts, relationships, and credibility.Excellent marketing and advertising skills, communication skills, management experience, interpersonal skills, and the ability to work effectively as a member of a team.Experience in identifying and developing talent, motivating and leading personnel, managing human resources; supervising, and providing counsel on routine and sensitive personnel matters, executing applicable solutions.Demonstrated knowledge of athletics communications and public relations programs, advertising, marketing, and brand promotion.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Advanced knowledge of the intercollegiate athletics function and areas of operations.Knowledge of Northern California and ACC Conference digital media, and the ability to build relationships with media and other external influencers.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $180,000.00 - $240,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment . click apply for full job details
10/15/2025
Full time
Senior Associate Athletics Director, Chief Marketing Officer (6564U), Intercollegiate Athletics - 8 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Department of Intercollegiate Athletics consists of approximately 300 staff members and coaches; we sponsor 30 varsity sports programs. These 30 programs include more than 850 student-athletes who participate in our sports programs annually within the National Collegiate Athletics Association (NCAA). The Chief Marketing Officer reports into the Executive Senior Associate Athletic Director, External Relations and is a member of the Intercollegiate Athletics Director's Cabinet and External Leadership Team. This position exists to develop, promote, and support the operational and strategic aspects of UC Berkeley's intercollegiate student athlete programs. This position will involve management oversight for Intercollegiate Athletics' marketing, fan experience, digital media and social media. Position Summary Involves developing, promoting and supporting the operational and strategic aspects of intercollegiate student athlete programs, including planning, scheduling, budget administration and travel. Application Review Date The First Review Date for this job is: 10/24/2025. ResponsibilitiesDevelopment of strategic marketing and social media plans designed to tell the "Cal Story" with the goal of increasing attendance at events, enhancing recruiting capabilities, optimizing the student-athlete experience, and maximizing fan/stakeholder awareness and engagement.Oversees advertising strategy and media buys, including radio, television, print, internet.Oversees research initiatives, including the planning, composition and implementation of written surveys, focus groups and telephone surveys to learn more about our stakeholder community. Responsible for managing CRM & Marketing Automation, Advertising Agency/Media Buying, works as liaison to ACC Sales & Marketing initiatives, and UPP Program. Develop and implement key performance metrics/indicators to evaluate the effectiveness of all marketing activities.Provide strategic leadership for the overall fan experience vision across all athletic venues and events, with a focus on football and basketball. Oversee development and execution of comprehensive fan engagement strategies to enhance attendance, atmosphere, and loyalty for all sportsLeverage data and fan insights to inform strategic decisions that drive satisfaction, retention, and revenue growth.Integrate marketing, digital media, game presentation, and community engagement efforts to deliver a unified, innovative and memorable fan journey, from digital touchpoints to in-venue experiencesAlign marketing efforts with business development, communications, creative, ticket sales, fundraising, student-athlete NIL and sponsorship activation.Serve as a strategic advisor to the Director of Athletics and the executive leadership team on marketing, audience growth, and fan engagement strategies.Build cross-departmental alignment and work cross-functionally with key leaders and content experts across athletics and in coordination with campus partners to develop a comprehensive strategy. Develop social media strategies consistently applied across the Department to engage key stakeholders.Oversee and advise on any necessary revisions/modifications to staffing plans for assigned units, including number and types of employees, essential functions, salaries, and benefits. Lead, mentor, and develop a high-performing team. Responsible for recruiting, retaining, rewarding, and managing the performance of staff across multiple units, including marketing, fan experience, digital media and advertising.Foster a culture of creativity, collaboration, and accountability.Develop and manage annual budgets for all units supervised.Other duties as assigned, including professional development.Required Qualifications 10+ years of progressive experience in marketing, brand strategy, communications, or fan engagement - with at least 5 years in a leadership role.Strong leadership abilities and interpersonal skills to work effectively with a variety of clients and high-level management groups, including coaches, clients, employees, and other key stakeholders in the Cal community.Ability to multitask effectively; demonstrates sound judgment and decision-making; is an effective problem solver and effectively communicates verbally and in writing.Must maintain current knowledge of applicable rules and standards of the Atlantic Coast Conference and the National Collegiate Athletic Association (NCAA), as well as other associations and agencies to which the campus adheres, and, at all times, avoid any and all violations of these rules and standards.Ability to build internal and external contacts, relationships, and credibility.Excellent marketing and advertising skills, communication skills, management experience, interpersonal skills, and the ability to work effectively as a member of a team.Experience in identifying and developing talent, motivating and leading personnel, managing human resources; supervising, and providing counsel on routine and sensitive personnel matters, executing applicable solutions.Demonstrated knowledge of athletics communications and public relations programs, advertising, marketing, and brand promotion.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Advanced knowledge of the intercollegiate athletics function and areas of operations.Knowledge of Northern California and ACC Conference digital media, and the ability to build relationships with media and other external influencers.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $180,000.00 - $240,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment . click apply for full job details
Managing Director, Campus Dining and Event Services
University of Massachusetts Boston Boston, Massachusetts
Job no: 528587 Position Type: Staff Full Time Campus: UMass Boston Department: Campus Services Pay Grade: No Pay Grade Date opened: 25 Sep 2025 Eastern Daylight Time Applications close: 01 Nov 2025 Eastern Daylight Time General Summary: Under the direction of the Associate Vice Chancellor for Administration & Finance, in the Campus Services area of the Administration & Finance Division, the incumbent will serve to manage operations in the following units: Events, Dining, and Bookstore. Working directly and indirectly with the managers and staff of those areas, the incumbent will manage contracts, develop staff, and implement policies and procedures, to be used to manage the business of each area to goals established by the University and VCAF leadership. Examples of Duties: Manage vendor contract for residential and retail dining (currently management fee-based) Ensure vendor compliance with contracted terms and conditions In collaboration with vendor staff, maintain residential, retail, event and catering dining programs at high standards of quality, efficiency and affordability Review and approve data and reports with vendor that support management fee to paid Evaluate proposed vendor contract extension or lead a competitive bid process for 2027 contract end Oversee management of residential meal plan billing and vendor catering accounts receivable Plan and oversee any refresh to concepts and space of retail, residential, event and catered dining operations with the vendor and VCAF leadership Expand dining business for the campus and the vendor through additional offerings, venues, events, and partnerships with outside entities Collaborate and coordinate with vendor, residence hall third-party operator and internal departments on all related dining issues Manage Event Services department Refocus the mission of the department toward activating the campus year-around with events that serve our community and those that will increase revenue to the campus Manage & build Event Services into a consolidated, concierge-type Events operation Develop and implement workflow flow for Event Services to become the starting point for ALL campus events (except Commencement/Chancellor and Advancement events) and incorporate opportunities for other auxiliary services to be offered to clients in a seamless fashion Consolidate as much campus space into scheduling software that can be rented when not in use by the university. Coordinate logistics with Registrar, Athletics, COCM, and others on campus to utilize all available spaces and all available times. Consolidated sales, scheduling, delivery of services and billing from all campus auxiliaries to clients into one bill. Improve business processes with updated or new software systems, accounting (billing and chargeback) processes, marketing, reporting and information sharing Develop and implement an events marketing strategy Web-based booking application to at least let potential clients see and evaluate options and pricing for food, lodging (Res Hall plus private), and other offerings (print, marine, parking) to begin planning and costing an event. Coordinate with Facilities and Student Affairs to remove Manage vendor contract for bookstore Ensure vendor compliance with contracted terms and conditions Engage in a competitive bid process for 2027 contract end Return and maintain the operation to/at financial break-even or better annually Collaborative with UMB Marketing & Student Affairs on merchandising and student desires for the bookstore Expand availability and adoption of digital student classroom support materials with faculty Plan and oversee any refresh of the concept and space of the bookstore campus center operations from Events Services Other duties Manage one financial operations staff person in addition to the Director of Event Services and overseeing contractual services All other duties as assigned by the Associate & Vice-Chancellors of Administration & Finance Qualifications: Bachelor's degree in Accounting, Business, Management, Economics, or a related field, required Minimum of seven (7) years of professional management experience in a large business environment, and business functions of an operational and fiscal nature Experience working and presenting to executive-level managers and staff. High level of proficiency in use of Microsoft Office products Preferred Qualifications: Experience in higher education, government and/or other highly regulated/unionized business environment Master's degree in a related field with greater than 10 years of similar work experience Other Knowledge, Skills and Abilities: Ability to work successfully in a diverse environment and complex organizational structure Ability to effectively manage multiple and complex projects while adhering to set deadlines Ability to maintain strict confidentiality around analysis and decision-making Ability to gather and incorporate data and information from different sources into one analysis Strong ability to develop regular and provide ad hoc report of business and financial information on actual activities, market trends and other business opportunities and risks Mastery of charting, graphing and other visual methods to show the impact of analysis Strong organizational and problem-solving skills Proficiency in use of various large administrative database software systems; Strong statistical and analytical skills; Strong oral, written, and visual communication skills; Application Instructions: Please apply online with your resume, cover letter and list of three references. Review of candidates will begin following the application closing date. Salary Range: Commensurate with experience This is a non-union exempt position. All official salary offers must be approved by Human Resources. UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact or . Applications close: 01 Nov 2025 Eastern Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/14/2025
Full time
Job no: 528587 Position Type: Staff Full Time Campus: UMass Boston Department: Campus Services Pay Grade: No Pay Grade Date opened: 25 Sep 2025 Eastern Daylight Time Applications close: 01 Nov 2025 Eastern Daylight Time General Summary: Under the direction of the Associate Vice Chancellor for Administration & Finance, in the Campus Services area of the Administration & Finance Division, the incumbent will serve to manage operations in the following units: Events, Dining, and Bookstore. Working directly and indirectly with the managers and staff of those areas, the incumbent will manage contracts, develop staff, and implement policies and procedures, to be used to manage the business of each area to goals established by the University and VCAF leadership. Examples of Duties: Manage vendor contract for residential and retail dining (currently management fee-based) Ensure vendor compliance with contracted terms and conditions In collaboration with vendor staff, maintain residential, retail, event and catering dining programs at high standards of quality, efficiency and affordability Review and approve data and reports with vendor that support management fee to paid Evaluate proposed vendor contract extension or lead a competitive bid process for 2027 contract end Oversee management of residential meal plan billing and vendor catering accounts receivable Plan and oversee any refresh to concepts and space of retail, residential, event and catered dining operations with the vendor and VCAF leadership Expand dining business for the campus and the vendor through additional offerings, venues, events, and partnerships with outside entities Collaborate and coordinate with vendor, residence hall third-party operator and internal departments on all related dining issues Manage Event Services department Refocus the mission of the department toward activating the campus year-around with events that serve our community and those that will increase revenue to the campus Manage & build Event Services into a consolidated, concierge-type Events operation Develop and implement workflow flow for Event Services to become the starting point for ALL campus events (except Commencement/Chancellor and Advancement events) and incorporate opportunities for other auxiliary services to be offered to clients in a seamless fashion Consolidate as much campus space into scheduling software that can be rented when not in use by the university. Coordinate logistics with Registrar, Athletics, COCM, and others on campus to utilize all available spaces and all available times. Consolidated sales, scheduling, delivery of services and billing from all campus auxiliaries to clients into one bill. Improve business processes with updated or new software systems, accounting (billing and chargeback) processes, marketing, reporting and information sharing Develop and implement an events marketing strategy Web-based booking application to at least let potential clients see and evaluate options and pricing for food, lodging (Res Hall plus private), and other offerings (print, marine, parking) to begin planning and costing an event. Coordinate with Facilities and Student Affairs to remove Manage vendor contract for bookstore Ensure vendor compliance with contracted terms and conditions Engage in a competitive bid process for 2027 contract end Return and maintain the operation to/at financial break-even or better annually Collaborative with UMB Marketing & Student Affairs on merchandising and student desires for the bookstore Expand availability and adoption of digital student classroom support materials with faculty Plan and oversee any refresh of the concept and space of the bookstore campus center operations from Events Services Other duties Manage one financial operations staff person in addition to the Director of Event Services and overseeing contractual services All other duties as assigned by the Associate & Vice-Chancellors of Administration & Finance Qualifications: Bachelor's degree in Accounting, Business, Management, Economics, or a related field, required Minimum of seven (7) years of professional management experience in a large business environment, and business functions of an operational and fiscal nature Experience working and presenting to executive-level managers and staff. High level of proficiency in use of Microsoft Office products Preferred Qualifications: Experience in higher education, government and/or other highly regulated/unionized business environment Master's degree in a related field with greater than 10 years of similar work experience Other Knowledge, Skills and Abilities: Ability to work successfully in a diverse environment and complex organizational structure Ability to effectively manage multiple and complex projects while adhering to set deadlines Ability to maintain strict confidentiality around analysis and decision-making Ability to gather and incorporate data and information from different sources into one analysis Strong ability to develop regular and provide ad hoc report of business and financial information on actual activities, market trends and other business opportunities and risks Mastery of charting, graphing and other visual methods to show the impact of analysis Strong organizational and problem-solving skills Proficiency in use of various large administrative database software systems; Strong statistical and analytical skills; Strong oral, written, and visual communication skills; Application Instructions: Please apply online with your resume, cover letter and list of three references. Review of candidates will begin following the application closing date. Salary Range: Commensurate with experience This is a non-union exempt position. All official salary offers must be approved by Human Resources. UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact or . Applications close: 01 Nov 2025 Eastern Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Quinnipiac University
Assistant Director of Ticket Operations
Quinnipiac University Hamden, Connecticut
Job no: 496788 Work type: Full-time Campus: York Hill - Hamden, CT Categories: Staff Overview: Quinnipiac University invites applications for the position of Assistant Director of Ticket Operations to help grow the Bobcat fan base and drive ticket revenue across our Division I athletics programs. In this position, you'll lead efforts to increase attendance and ticket sales through innovative strategies, group sales outreach, and engaging promotions. You'll work closely with the Associate Athletic Director for Ticketing & Operations to create a seamless experience that excites fans, supports our teams, and strengthen the Quinnipiac Athletics brand. About Quinnipiac:Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,000 students in more than 130 degree programs through its Schools of Business, Communications, Education, Computing, and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review's "The Best 388 Colleges." The university is in the midst of program expansion and renewal for both traditional and adult learners, attraction of diverse communities, development of innovative corporate partnerships, and construction of an ambitious set of capital projects. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.Responsibilities: Drive/promote athletics ticket revenue by designing group sales events & community relations activities, strategizing/setting a group sales plan and designing a path to reach revenue goals Plan, develop and implement a comprehensive ticket sales programs for varsity athletics, with particular emphasis on revenue sports (including men's and women's ice hockey and basketball and acrobatics and tumbling). Develop and execute all phases of plan to promote attendance at home games and generate ticket sales Represent QU at special events, commencements, entertainment productions and off-site playoff contests to present ticket sales opportunities Assist in overseeing and depositing incoming revenue dollars and collection of outstanding payments Produce ticket promotional and digital sales materials Develop and implement group ticket fundraising events and experiential opportunities Ensure computer security and reliability of ticketing database by collaborating with appropriate University departments and external vendors Assist in determining staffing levels for the box office; hire, train, schedule and supervise student ticket sales staff Other duties as assigned Education Requirements: Bachelor's degree in marketing, sports management, or related field Master's degree preferred Qualifications: 2+ years of experience in ticket sales, fan engagement, or sports marketing A proven track record of meeting sales goals and building strong relationships Excellent communication, organizational, and creative problem-solving skills Passion for collegiate athletics and enhancing the game-day experience Proven ability to collaborate effectively with individuals from varied backgrounds Special Instructions to Applicants: TO APPLY: Applications must be submitted electronically and include a resume, a cover letter detailing how your experience aligns with the position requirements, demonstrated commitment to intentional leadership that values individuals of all backgrounds and experiences, and contact information for three references. We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence. Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community. Note to Faculty/Staff Applicants Only: If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate's current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact: Advertised: October 10, 2025 Eastern Daylight Time Applications close: Open until filled Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/14/2025
Full time
Job no: 496788 Work type: Full-time Campus: York Hill - Hamden, CT Categories: Staff Overview: Quinnipiac University invites applications for the position of Assistant Director of Ticket Operations to help grow the Bobcat fan base and drive ticket revenue across our Division I athletics programs. In this position, you'll lead efforts to increase attendance and ticket sales through innovative strategies, group sales outreach, and engaging promotions. You'll work closely with the Associate Athletic Director for Ticketing & Operations to create a seamless experience that excites fans, supports our teams, and strengthen the Quinnipiac Athletics brand. About Quinnipiac:Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,000 students in more than 130 degree programs through its Schools of Business, Communications, Education, Computing, and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review's "The Best 388 Colleges." The university is in the midst of program expansion and renewal for both traditional and adult learners, attraction of diverse communities, development of innovative corporate partnerships, and construction of an ambitious set of capital projects. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.Responsibilities: Drive/promote athletics ticket revenue by designing group sales events & community relations activities, strategizing/setting a group sales plan and designing a path to reach revenue goals Plan, develop and implement a comprehensive ticket sales programs for varsity athletics, with particular emphasis on revenue sports (including men's and women's ice hockey and basketball and acrobatics and tumbling). Develop and execute all phases of plan to promote attendance at home games and generate ticket sales Represent QU at special events, commencements, entertainment productions and off-site playoff contests to present ticket sales opportunities Assist in overseeing and depositing incoming revenue dollars and collection of outstanding payments Produce ticket promotional and digital sales materials Develop and implement group ticket fundraising events and experiential opportunities Ensure computer security and reliability of ticketing database by collaborating with appropriate University departments and external vendors Assist in determining staffing levels for the box office; hire, train, schedule and supervise student ticket sales staff Other duties as assigned Education Requirements: Bachelor's degree in marketing, sports management, or related field Master's degree preferred Qualifications: 2+ years of experience in ticket sales, fan engagement, or sports marketing A proven track record of meeting sales goals and building strong relationships Excellent communication, organizational, and creative problem-solving skills Passion for collegiate athletics and enhancing the game-day experience Proven ability to collaborate effectively with individuals from varied backgrounds Special Instructions to Applicants: TO APPLY: Applications must be submitted electronically and include a resume, a cover letter detailing how your experience aligns with the position requirements, demonstrated commitment to intentional leadership that values individuals of all backgrounds and experiences, and contact information for three references. We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence. Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community. Note to Faculty/Staff Applicants Only: If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate's current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact: Advertised: October 10, 2025 Eastern Daylight Time Applications close: Open until filled Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );

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