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NOC Assistant Manager
Communication Technology Services (CTS) Greenville, South Carolina
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI6bc590703e28-9694
04/04/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI6bc590703e28-9694
ARAMARK
Vice President, Business Operations & Strategy - Healthcare (Food & Environmental Services)
ARAMARK Juneau, Alaska
Title: Vice President, Business Operations & Strategy - Healthcare (Food & Environmental Services) Requisition #: 622798 Location: Juneau, AK, US, 99801 Job Description The Vice President of Business Operations & Strategy is a senior system-level leader responsible for the strategic direction, financial stewardship, operational excellence, and performance oversight of Food & Nutrition Services (FNS) and Environmental Services (EVS) across a multi-hospital health system, affiliated specialty centers, and a network of outlying clinics. This position will also function in a hands on role individually managing both local and remote locations. This executive ensures consistent quality, patient experience, regulatory compliance, and cost effective operations. The VP leads systemwide transformation initiatives to optimize service delivery, enhance financial performance, and modernize operations across all facilities. Job Responsibilities Systemwide Strategic Leadership Develop and execute a multi year strategic plan for FNS and EVS aligned with financial, operational, and growth objectives of the health system. Standardize service delivery, performance frameworks, and cost models across hospitals, specialty centers, and outpatient clinics. Evaluate market trends and emerging technologies to inform long term investment and operational strategies. Operational Excellence Across Diverse Settings Oversee daily operations and ensure consistent service delivery across multiple hospitals and regional clinics. Develop systemwide KPIs and dashboards integrating financial and operational metrics (e.g., cost per meal, cost per square foot cleaned, productivity targets). Lead continuous improvement and resource optimization initiatives to reduce waste, streamline workflows, and improve margin performance. Financial Leadership & Resource Stewardship Own all financial aspects of FNS and EVS, including multi site budgeting, forecasting, capital planning, and long range financial modeling. Analyze cost structures, identify savings opportunities, and implement strategies for labor efficiency, supply chain optimization, and cost per unit reductions. Negotiate and manage vendor contracts to achieve systemwide financial value, quality performance, and budget alignment. Provide financial insights and recommendations to executive leadership and the Board to support strategic decision making. People Leadership & Culture Building Lead and mentor system directors, regional managers, and support service teams across diverse locations. Build a culture of financial accountability, service excellence, and operational ownership. Implement workforce strategies that improve productivity while maintaining quality, patient experience, and staff engagement. Cross Functional Collaboration Partner with clinical leaders, ambulatory leadership, finance, supply chain, facilities, infection prevention, and patient experience to align support services with system priorities and resource constraints. Lead systemwide initiatives involving capital investment, operational redesign, and regulatory readiness. Ensure support services contribute positively to organizational goals such as length of stay, throughput, and overall patient satisfaction. Innovation & Service Modernization Drive modernization of food service programs, including enhanced patient dining, retail strategy, and nutrition focused initiatives. Advance EVS innovations such as automated cleaning technologies, sustainability programs, and infection prevention enhancements. Implement digital tools, analytics platforms, and dashboards to improve financial visibility, operational transparency, and decision making. Qualifications Education Bachelor's degree in Business Administration, Healthcare Administration, Finance, Hospitality Management, or related field required. Master's degree (MBA, MHA, MPH or related discipline) strongly preferred. Experience 10+ years of progressive leadership experience in healthcare operations or a complex multi site support services environment. Proven success managing Food & Nutrition Services and/or Environmental Services within a hospital or health system. Demonstrated ability to lead financial planning, operational budgeting, cost reduction initiatives, and performance optimization across multiple facilities. Managing multiple remote locations is strongly preferred. Experience with systemwide integration, shared services models, and cross functional operations. Skills & Competencies Advanced financial acumen, including budgeting, variance analysis, cost modeling, forecasting, and capital planning. Strong analytical skills and ability to translate financial and operational data into actionable insights. Expertise in regulatory standards and healthcare compliance. Exceptional leadership, relationship building, and change management capabilities. Ability to lead in a matrix environment and influence stakeholders across diverse locations. Commitment to patient centered care, service excellence, and continuous improvement. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
04/04/2026
Full time
Title: Vice President, Business Operations & Strategy - Healthcare (Food & Environmental Services) Requisition #: 622798 Location: Juneau, AK, US, 99801 Job Description The Vice President of Business Operations & Strategy is a senior system-level leader responsible for the strategic direction, financial stewardship, operational excellence, and performance oversight of Food & Nutrition Services (FNS) and Environmental Services (EVS) across a multi-hospital health system, affiliated specialty centers, and a network of outlying clinics. This position will also function in a hands on role individually managing both local and remote locations. This executive ensures consistent quality, patient experience, regulatory compliance, and cost effective operations. The VP leads systemwide transformation initiatives to optimize service delivery, enhance financial performance, and modernize operations across all facilities. Job Responsibilities Systemwide Strategic Leadership Develop and execute a multi year strategic plan for FNS and EVS aligned with financial, operational, and growth objectives of the health system. Standardize service delivery, performance frameworks, and cost models across hospitals, specialty centers, and outpatient clinics. Evaluate market trends and emerging technologies to inform long term investment and operational strategies. Operational Excellence Across Diverse Settings Oversee daily operations and ensure consistent service delivery across multiple hospitals and regional clinics. Develop systemwide KPIs and dashboards integrating financial and operational metrics (e.g., cost per meal, cost per square foot cleaned, productivity targets). Lead continuous improvement and resource optimization initiatives to reduce waste, streamline workflows, and improve margin performance. Financial Leadership & Resource Stewardship Own all financial aspects of FNS and EVS, including multi site budgeting, forecasting, capital planning, and long range financial modeling. Analyze cost structures, identify savings opportunities, and implement strategies for labor efficiency, supply chain optimization, and cost per unit reductions. Negotiate and manage vendor contracts to achieve systemwide financial value, quality performance, and budget alignment. Provide financial insights and recommendations to executive leadership and the Board to support strategic decision making. People Leadership & Culture Building Lead and mentor system directors, regional managers, and support service teams across diverse locations. Build a culture of financial accountability, service excellence, and operational ownership. Implement workforce strategies that improve productivity while maintaining quality, patient experience, and staff engagement. Cross Functional Collaboration Partner with clinical leaders, ambulatory leadership, finance, supply chain, facilities, infection prevention, and patient experience to align support services with system priorities and resource constraints. Lead systemwide initiatives involving capital investment, operational redesign, and regulatory readiness. Ensure support services contribute positively to organizational goals such as length of stay, throughput, and overall patient satisfaction. Innovation & Service Modernization Drive modernization of food service programs, including enhanced patient dining, retail strategy, and nutrition focused initiatives. Advance EVS innovations such as automated cleaning technologies, sustainability programs, and infection prevention enhancements. Implement digital tools, analytics platforms, and dashboards to improve financial visibility, operational transparency, and decision making. Qualifications Education Bachelor's degree in Business Administration, Healthcare Administration, Finance, Hospitality Management, or related field required. Master's degree (MBA, MHA, MPH or related discipline) strongly preferred. Experience 10+ years of progressive leadership experience in healthcare operations or a complex multi site support services environment. Proven success managing Food & Nutrition Services and/or Environmental Services within a hospital or health system. Demonstrated ability to lead financial planning, operational budgeting, cost reduction initiatives, and performance optimization across multiple facilities. Managing multiple remote locations is strongly preferred. Experience with systemwide integration, shared services models, and cross functional operations. Skills & Competencies Advanced financial acumen, including budgeting, variance analysis, cost modeling, forecasting, and capital planning. Strong analytical skills and ability to translate financial and operational data into actionable insights. Expertise in regulatory standards and healthcare compliance. Exceptional leadership, relationship building, and change management capabilities. Ability to lead in a matrix environment and influence stakeholders across diverse locations. Commitment to patient centered care, service excellence, and continuous improvement. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
DAS Project Manager-Dallas
Communication Technology Services (CTS) Carrollton, Texas
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced DAS Project Manager to support our Texas region. Candidates should reside in the greater Dallas, TX area. This position includes regional travel. QUALIFICATIONS: Bachelor's Degree or equivalent work experience. Three (3) to Five (5) years of project management experience with strong technical background, preferably in the fields of telecommunication or engineering. Customer-facing project management experience. Advanced knowledge of Telecommunications and/or Wireless Project Management. Strong background in either DAS, Small Cell, Macro, Fiber, or Low voltage or Construction. Ability to interpret blueprints and other project documents. Ability to define and track project financials. Ability to interpret and create project schedules. Ability to manage multiple projects simultaneously. Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues. Strong verbal and written communication skills. Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio). Proven ability to work in a fast-paced environment and adapt quickly to change. Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude. Must be able to travel within the region with a valid driver's license. JOB DESCRIPTION: As part of the South Central Team; the Project Manager is responsible for overseeing Pre-construction activities, Construction/Implementation, System Commissioning/Integration and Closeout of Wireless In-Building Networks. The PM or "Project Owner's" responsibilities includes, but not limited to: Safety, Quality, Finances, Schedule and Communication. RESPONSIBILITIES: Review and verify project design, scope and quote with the "Proposal Owner" while defining stakeholders, project goals, task, constraints, risks, timelines and deliverables. Maintain comprehensive project documentation using CTS' cloud-based file system. Identify and manage project dependencies and critical path. Determine and assess the resources required to complete project scope, to include: subcontractors, technicians, CAD or Design Center, system performance or National Team support. Develop project schedules, job trackers, safety plan, submittals and any necessary support documentation to ensure project success. Set and continually manage project expectations with internal operations team and project stakeholders. Attend in person or virtual team/stakeholder meetings. Perform site visits for pre-construction, QA/QC, punch walks and/or to ensure documentation captured for customer deliverables and scope adds. Work with Purchasing Dept. for material/equipment and subcontractor PO releases. Conduct subcontractor scope reviews, as needed. Deliver daily project updates with completion tracking. Track and update project financial health weekly, using internal databases and field completion tracking. Verifying monthly billing and vendor payments Proactively manage changes in project scope, schedule and job health, identify potential issues and devise course of action. Develop cost estimates for identified scope changes Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Creation and tracking of RFI's, Submittals and Cost Logs. Ensure all project teams are adhering to proper safety protocols (JSAs, Daily Safety Meetings, Tool Box Talks, PPE) and have the proper tools/equipment to complete the defined tasks safely. Ensure installation quality is being kept to the highest standards. Track project milestones and coordinate post construction activities, such as: system commissioning, integration, optimization, data collection, inspections or acceptance testing. Manage project deliverables, closeout package completion and customer delivery in a timely manner. Coach, Mentor, Motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work Build, develop and grow business relationships vital to the success of the project. Continuously improve project management practices based on lessons learned in the design and implementation process. Commensurate with experience: $90k-$140k PI9c408839de43-9691
04/04/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced DAS Project Manager to support our Texas region. Candidates should reside in the greater Dallas, TX area. This position includes regional travel. QUALIFICATIONS: Bachelor's Degree or equivalent work experience. Three (3) to Five (5) years of project management experience with strong technical background, preferably in the fields of telecommunication or engineering. Customer-facing project management experience. Advanced knowledge of Telecommunications and/or Wireless Project Management. Strong background in either DAS, Small Cell, Macro, Fiber, or Low voltage or Construction. Ability to interpret blueprints and other project documents. Ability to define and track project financials. Ability to interpret and create project schedules. Ability to manage multiple projects simultaneously. Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues. Strong verbal and written communication skills. Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio). Proven ability to work in a fast-paced environment and adapt quickly to change. Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude. Must be able to travel within the region with a valid driver's license. JOB DESCRIPTION: As part of the South Central Team; the Project Manager is responsible for overseeing Pre-construction activities, Construction/Implementation, System Commissioning/Integration and Closeout of Wireless In-Building Networks. The PM or "Project Owner's" responsibilities includes, but not limited to: Safety, Quality, Finances, Schedule and Communication. RESPONSIBILITIES: Review and verify project design, scope and quote with the "Proposal Owner" while defining stakeholders, project goals, task, constraints, risks, timelines and deliverables. Maintain comprehensive project documentation using CTS' cloud-based file system. Identify and manage project dependencies and critical path. Determine and assess the resources required to complete project scope, to include: subcontractors, technicians, CAD or Design Center, system performance or National Team support. Develop project schedules, job trackers, safety plan, submittals and any necessary support documentation to ensure project success. Set and continually manage project expectations with internal operations team and project stakeholders. Attend in person or virtual team/stakeholder meetings. Perform site visits for pre-construction, QA/QC, punch walks and/or to ensure documentation captured for customer deliverables and scope adds. Work with Purchasing Dept. for material/equipment and subcontractor PO releases. Conduct subcontractor scope reviews, as needed. Deliver daily project updates with completion tracking. Track and update project financial health weekly, using internal databases and field completion tracking. Verifying monthly billing and vendor payments Proactively manage changes in project scope, schedule and job health, identify potential issues and devise course of action. Develop cost estimates for identified scope changes Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Creation and tracking of RFI's, Submittals and Cost Logs. Ensure all project teams are adhering to proper safety protocols (JSAs, Daily Safety Meetings, Tool Box Talks, PPE) and have the proper tools/equipment to complete the defined tasks safely. Ensure installation quality is being kept to the highest standards. Track project milestones and coordinate post construction activities, such as: system commissioning, integration, optimization, data collection, inspections or acceptance testing. Manage project deliverables, closeout package completion and customer delivery in a timely manner. Coach, Mentor, Motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work Build, develop and grow business relationships vital to the success of the project. Continuously improve project management practices based on lessons learned in the design and implementation process. Commensurate with experience: $90k-$140k PI9c408839de43-9691
Director, Data Science and Marketing Analytics Innovation
AAA Life Insurance Company Livonia, Michigan
Director, Data Science and Marketing Analytics Innovation US-MI-Livonia Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Analytics & Data Science Livonia, MI Hybrid Overview Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. How You'll Work Work Solution: Hybrid Relocation Eligibility: Available Responsibilities What You'll Do The Data Science and Marketing Analytics Innovation Lead drives data-driven marketing strategies for a specific product line. This agile, empathetic, adaptable analytics leader bridges marketing and data science teams while demonstrating deep data science marketing knowledge-including direct mail, digital strategies, customer behavior, campaign execution and optimization, and process automation -to develop effective, data-driven decisions. Excelling at multitasking, they seamlessly transition between strategic planning and tactical execution under tight deadlines, effectively communicating complex concepts to diverse audiences. They contribute to the organizational transformation initiatives, lead change management, foster a culture of data-driven decision-making, identify and implement emerging analytics technologies. This role supervises a team of data scientists, analysts, and engineers and collaborates with product team members and managers. Product Data and Analytics Strategy : Develop and execute data and analytics plans aligned with product and organizational goals. Predictive Modeling : Lead the creation of customer segmentation and propensity models to enhance marketing effectiveness. Marketing Analytics : Direct cross-channel campaign analysis, establish KPIs, and optimize marketing ROI. Cross-functional Collaboration : Serve as the primary liaison between data teams and marketing stakeholders, translating technical insights into actionable business recommendations. Team Leadership : Mentor and manage Data Scientists, Analysts, Engineers in a collaborative, innovative environment. Data Infrastructure : Collaborate with Analytics Engineering to build and maintain robust, compliant data pipelines. Experimental Design : Implement testing frameworks and A/B experiments to boost customer experience and marketing performance. Performance Reporting : Develop dashboards and reports to monitor product performance and key business metrics. Automation Strategy : Spearhead the identification, design, and implementation of automation opportunities, including generative AI, across the data and marketing workflow. Develop intelligent automation solutions that reduce manual effort, increase operational efficiency, and allow the team to focus on high-value strategic activities. Innovation and Optimization : Review and understand tools in the marketplace that will help with innovation and optimization. Actively seek out new use cases and experiments that will result in organizational transformation and sales and profit improvements. Qualifications Basic Required Qualifications Master's degree in Statistics, Data Science, Economics, Computer Science, Mathematics, or related quantitative field Minimum 10 years of experience in data science, analytics, or related field Minimum of 7 years of experience in managing and leading people Strategic thinker with a passion for innovative marketing strategies; has a deep understanding of direct mail and digital marketing analytics. Proven leadership in data science or analytics with a marketing focus. Strong technical background in predictive modeling, statistics, and data visualization coupled with experience leading teams through organizational transformation and innovation. Extensive hands-on experience in direct marketing, digital campaign optimization, experimental design, A/B testing, modeling using Generative AI/ML, and marketing media attribution models. Advanced training or academic focus in non-parametric statistics, resampling methods, or Bayesian approaches for small sample inference Experience applying sequential testing or multi-armed bandit approaches to maximize insights from limited samples in marketing contexts Advanced proficiency in Python, SQL, and marketing technology platforms such as DataRobot, Adobe Campaigns, DataBricks, and CDPs. Experience with marketing technology cloud platforms (AWS, Azure, GCP) and data visualization tools (Tableau, Power BI, or similar). Adaptable and quick with technology. Knowledge of automation tools and technologies (workflow automation, RPA, AI-driven automation). Experience designing and implementing automated reporting and alerting systems. Excellent persuasive communication skills for bridging technical and non-technical audiences. Excellent presentation skills for executive leadership. Preferred Qualifications Previous experience in the life insurance, insurance, or adjacent industry Experience with Generative AI technologies for marketing applications Experience leading cross-functional teams in a matrix organization without direct authority Experience with customer journey and lifetime value analysis Position Success Criteria Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills Versatility, flexibility, and willingness to adapt to changing priorities Ability to exercise independent judgment and demonstrate leadership skills Proven ability to manage multiple projects and meet deadlines Strong interpersonal skills for effective collaboration and stakeholder engagement While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future. PM21 PI74b8132d497f-8688
04/04/2026
Full time
Director, Data Science and Marketing Analytics Innovation US-MI-Livonia Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Analytics & Data Science Livonia, MI Hybrid Overview Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. How You'll Work Work Solution: Hybrid Relocation Eligibility: Available Responsibilities What You'll Do The Data Science and Marketing Analytics Innovation Lead drives data-driven marketing strategies for a specific product line. This agile, empathetic, adaptable analytics leader bridges marketing and data science teams while demonstrating deep data science marketing knowledge-including direct mail, digital strategies, customer behavior, campaign execution and optimization, and process automation -to develop effective, data-driven decisions. Excelling at multitasking, they seamlessly transition between strategic planning and tactical execution under tight deadlines, effectively communicating complex concepts to diverse audiences. They contribute to the organizational transformation initiatives, lead change management, foster a culture of data-driven decision-making, identify and implement emerging analytics technologies. This role supervises a team of data scientists, analysts, and engineers and collaborates with product team members and managers. Product Data and Analytics Strategy : Develop and execute data and analytics plans aligned with product and organizational goals. Predictive Modeling : Lead the creation of customer segmentation and propensity models to enhance marketing effectiveness. Marketing Analytics : Direct cross-channel campaign analysis, establish KPIs, and optimize marketing ROI. Cross-functional Collaboration : Serve as the primary liaison between data teams and marketing stakeholders, translating technical insights into actionable business recommendations. Team Leadership : Mentor and manage Data Scientists, Analysts, Engineers in a collaborative, innovative environment. Data Infrastructure : Collaborate with Analytics Engineering to build and maintain robust, compliant data pipelines. Experimental Design : Implement testing frameworks and A/B experiments to boost customer experience and marketing performance. Performance Reporting : Develop dashboards and reports to monitor product performance and key business metrics. Automation Strategy : Spearhead the identification, design, and implementation of automation opportunities, including generative AI, across the data and marketing workflow. Develop intelligent automation solutions that reduce manual effort, increase operational efficiency, and allow the team to focus on high-value strategic activities. Innovation and Optimization : Review and understand tools in the marketplace that will help with innovation and optimization. Actively seek out new use cases and experiments that will result in organizational transformation and sales and profit improvements. Qualifications Basic Required Qualifications Master's degree in Statistics, Data Science, Economics, Computer Science, Mathematics, or related quantitative field Minimum 10 years of experience in data science, analytics, or related field Minimum of 7 years of experience in managing and leading people Strategic thinker with a passion for innovative marketing strategies; has a deep understanding of direct mail and digital marketing analytics. Proven leadership in data science or analytics with a marketing focus. Strong technical background in predictive modeling, statistics, and data visualization coupled with experience leading teams through organizational transformation and innovation. Extensive hands-on experience in direct marketing, digital campaign optimization, experimental design, A/B testing, modeling using Generative AI/ML, and marketing media attribution models. Advanced training or academic focus in non-parametric statistics, resampling methods, or Bayesian approaches for small sample inference Experience applying sequential testing or multi-armed bandit approaches to maximize insights from limited samples in marketing contexts Advanced proficiency in Python, SQL, and marketing technology platforms such as DataRobot, Adobe Campaigns, DataBricks, and CDPs. Experience with marketing technology cloud platforms (AWS, Azure, GCP) and data visualization tools (Tableau, Power BI, or similar). Adaptable and quick with technology. Knowledge of automation tools and technologies (workflow automation, RPA, AI-driven automation). Experience designing and implementing automated reporting and alerting systems. Excellent persuasive communication skills for bridging technical and non-technical audiences. Excellent presentation skills for executive leadership. Preferred Qualifications Previous experience in the life insurance, insurance, or adjacent industry Experience with Generative AI technologies for marketing applications Experience leading cross-functional teams in a matrix organization without direct authority Experience with customer journey and lifetime value analysis Position Success Criteria Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills Versatility, flexibility, and willingness to adapt to changing priorities Ability to exercise independent judgment and demonstrate leadership skills Proven ability to manage multiple projects and meet deadlines Strong interpersonal skills for effective collaboration and stakeholder engagement While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future. PM21 PI74b8132d497f-8688
DAS Project Manager
Communication Technology Services (CTS) Carrollton, Texas
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced DAS Project Manager to support our Texas region. Candidates should reside in the greater Dallas, TX area. This position includes regional travel. QUALIFICATIONS: Bachelor's Degree or equivalent work experience. Three (3) to Five (5) years of project management experience with strong technical background, preferably in the fields of telecommunication or engineering. Customer-facing project management experience. Advanced knowledge of Telecommunications and/or Wireless Project Management. Ability to interpret blueprints and other project documents. Ability to define and track project financials. Ability to interpret and create project schedules. Ability to manage multiple projects simultaneously. Ability to think outside the box and meet customer deadlines, perform as the go-to person for other CTS /customer issues. Strong verbal and written communication skills. Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio). Proven ability to work in a fast-paced environment and adapt quickly to change. Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude. Must be able to travel within region with valid driver's license. JOB DESCRIPTION: As part of the South Central Team; the Project Manager is responsible for overseeing Pre-construction activities, Construction/Implementation, System Commissioning/Integration and Closeout of Wireless In-Building Networks. The PM or Project Owner's responsibilities includes, but not limited to: Safety, Quality, Finances, Schedule and Communication. RESPONSIBILITIES: Review and verify project design, scope and quote with the Proposal Owner while defining stakeholders, project goals, task, constraints, risks, timelines and deliverables. Maintain comprehensive project documentation using CTS' cloud-based file system. Identify and manage project dependencies and critical path. Determine and assess the resources required to complete project scope, to include: subcontractors, technicians, CAD or Design Center, system performance or National Team support. Develop project schedules, job trackers, safety plan, submittals and any necessary support documentation to ensure project success. Set and continually manage project expectations with internal operations team and project stakeholders. Attend in person or virtual team/stakeholder meetings. Perform site visits for pre-construction, QA/QC, punch walks and/or to ensure documentation captured for customer deliverables and scope adds. Work with Purchasing Dept. for material/equipment and subcontractor PO releases. Conduct subcontractor scope reviews, as needed. Deliver daily project updates with completion tracking. Track and updated project financial health weekly, using internal databases and field completion tracking. Verifying monthly billing and vendor payments Proactively manage changes in project scope, schedule and job health, identify potential issues and devise course of action. Develop cost estimates for identified scope changes Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Creation and tracking of RFI's, Submittals and Cost Logs. Ensure all project teams are adhering to proper safety protocols (JSAs, Daily Safety Meetings, Tool Box Talks, PPE) and have the proper tools/equipment to complete the defined tasks safely. Ensure installation quality is being kept to the highest standards. Track project milestones and coordinate post construction activities, such as: system commissioning, integration, optimization, data collection, inspections or acceptance testing. Manage project deliverables, closeout package completion and customer delivery in a timely manner. Coach, Mentor, Motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work Build, develop and grow business relationships vital to the success of the project. Continuously improve project management practices based on lessons learned in the design and implementation process. Commensurate upon experience: $90k-$125k PI60195e97f24c-5379
04/04/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced DAS Project Manager to support our Texas region. Candidates should reside in the greater Dallas, TX area. This position includes regional travel. QUALIFICATIONS: Bachelor's Degree or equivalent work experience. Three (3) to Five (5) years of project management experience with strong technical background, preferably in the fields of telecommunication or engineering. Customer-facing project management experience. Advanced knowledge of Telecommunications and/or Wireless Project Management. Ability to interpret blueprints and other project documents. Ability to define and track project financials. Ability to interpret and create project schedules. Ability to manage multiple projects simultaneously. Ability to think outside the box and meet customer deadlines, perform as the go-to person for other CTS /customer issues. Strong verbal and written communication skills. Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio). Proven ability to work in a fast-paced environment and adapt quickly to change. Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude. Must be able to travel within region with valid driver's license. JOB DESCRIPTION: As part of the South Central Team; the Project Manager is responsible for overseeing Pre-construction activities, Construction/Implementation, System Commissioning/Integration and Closeout of Wireless In-Building Networks. The PM or Project Owner's responsibilities includes, but not limited to: Safety, Quality, Finances, Schedule and Communication. RESPONSIBILITIES: Review and verify project design, scope and quote with the Proposal Owner while defining stakeholders, project goals, task, constraints, risks, timelines and deliverables. Maintain comprehensive project documentation using CTS' cloud-based file system. Identify and manage project dependencies and critical path. Determine and assess the resources required to complete project scope, to include: subcontractors, technicians, CAD or Design Center, system performance or National Team support. Develop project schedules, job trackers, safety plan, submittals and any necessary support documentation to ensure project success. Set and continually manage project expectations with internal operations team and project stakeholders. Attend in person or virtual team/stakeholder meetings. Perform site visits for pre-construction, QA/QC, punch walks and/or to ensure documentation captured for customer deliverables and scope adds. Work with Purchasing Dept. for material/equipment and subcontractor PO releases. Conduct subcontractor scope reviews, as needed. Deliver daily project updates with completion tracking. Track and updated project financial health weekly, using internal databases and field completion tracking. Verifying monthly billing and vendor payments Proactively manage changes in project scope, schedule and job health, identify potential issues and devise course of action. Develop cost estimates for identified scope changes Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Creation and tracking of RFI's, Submittals and Cost Logs. Ensure all project teams are adhering to proper safety protocols (JSAs, Daily Safety Meetings, Tool Box Talks, PPE) and have the proper tools/equipment to complete the defined tasks safely. Ensure installation quality is being kept to the highest standards. Track project milestones and coordinate post construction activities, such as: system commissioning, integration, optimization, data collection, inspections or acceptance testing. Manage project deliverables, closeout package completion and customer delivery in a timely manner. Coach, Mentor, Motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work Build, develop and grow business relationships vital to the success of the project. Continuously improve project management practices based on lessons learned in the design and implementation process. Commensurate upon experience: $90k-$125k PI60195e97f24c-5379
Strategic HR Advisor
DLA Piper Washington, Washington DC
Join to apply for the Strategic HR Advisor role at DLA Piper Summary The Strategic HR Advisor (HRA) is a pivotal role within the organization, serving as a trusted advisor to senior leaders and management teams. The HRA aligns business objectives with employees and management, acting as a consultant on human resource-related issues. Through a deep understanding of both the business and its people, the HRA formulates and implements integrated HR strategies that foster organizational growth, talent development, and a high performing culture. The HRA leads a vertically aligned HR Advisory team that is focused on building and maintaining a strong people-oriented culture for our practice groups while continuously improving the employee and partner experience. Location This position is located in our Austin office and offers a hybrid work schedule. Relocation is available in accordance with firm policy. Responsibilities Strategic Partnership: Establish strong relationships with practice group leaders to understand current and future challenges and proactively develop HR solutions. Collaborate with senior leadership to develop and execute HR strategies to address and resolve leadership identified issues. Organizational Development: Assess business units' structures, processes, and culture; identify and suggest areas for development and facilitate change management initiatives to improve practice group effectiveness. Employee Relations: Serve as a trusted advisor on complex employee relations issues, fostering a positive, inclusive, and high engagement work environment. Guide the resolution of workplace conflicts and support lawyers in performance management. Advise leaders on employee disciplinary actions, terminations, and employment law compliance. Policy Development & Compliance: Interpret and implement HR policies and procedures in line with legal requirements and best practices. Monitor compliance and recommend enhancements as necessary. Data Driven Decision Making: Analyze HR metrics and trends to inform business decisions, drive continuous improvement, and report insights to leadership to make decisions on leverage, talent development, talent acquisition and talent integration support needs. Learning & Development: Partner with Learning & Development teams to assess training needs and design programs that enhance employee skills and drive career growth. Change Management: Support leaders, lawyers and employees through periods of change, ensuring effective communication, stakeholder engagement, and alignment with organizational goals. Know Your Talent: Lead bi annual talent discussion process for all associates and attorneys in each practice group to capture talent profiles for every non partner lawyer, identify opportunities for development, close skill gaps, and optimize leverage. Deliver HR to Practice Groups: Serve as a point person and trusted advisor for PG leaders and partners to directly navigate HR support and resources as needed. Deliver key HR and Talent updates to PG and sub group PG leaders during regular meetings with their leadership teams and partners. HR Benchmarking: Source, obtain and analyze benchmark data from Vault, American Lawyer, Chambers, et al for practice groups against internal metrics (leverage, turnover rates, hiring metrics) to assess current talent metrics and engagement against peers. Identify, design, and implement tools for PG leaders to track department or practice group health against overall strategy. Team Management: Manage the aligned HR Business Partner - including leading, coaching, mentoring, and inspiring the professional development of the HRBP. Set clear performance expectations and provide performance feedback on a regular basis. Other duties as assigned. Desired Skills Great written and verbal communication and presentation skills. Demonstrated ability to influence senior leadership by building trust, collaborating and aligning to vertical practice group strategies. Superb problem solving skills and ability to transition complex people issues into operational plans. Ability to read and interpret dashboards and reports containing complex data. Understanding of HR analytical techniques. Familiarity with data collection methods, both quantitative and qualitative. Ability to set up and track relevant metrics and KPIs and use them to drive business results. Knowledge and/or experience with national and regional labor law, and tax and social security regulations. Good grasp of HRM techniques and excellent people management skills. Excellent mentoring and relationship building skills. Bachelor's Degree in Human Resources, Business Administration or related field. Preferred Education Master's Degree. 10+ years of progressive HR experience, including at least 3 years in a strategic business partner or comparable advisory role. Certificates Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM CP) and/or SHRM Senior Certified Professional (SHRM SCP) or equivalent certifications preferred. Essential Requirements Business Acumen: Understand the firm's business model, operations, and strategic goals; work with PG leadership to develop and implement their strategies and initiatives in alignment to the firm's. Relationship Building: Build trust and rapport with leaders and employees at all levels. Problem Solving: Identify root causes of issues and develop pragmatic solutions. Influence & Impact: Persuade others to support initiatives, balancing stakeholder needs and organizational priorities. Change Leadership: Champion change and help others adapt in dynamic environments. Analytical Thinking: Use data to drive decisions and measure outcomes. Emotional Intelligence: Demonstrate self awareness, empathy, and strong interpersonal skills. Results Orientation: Deliver high quality outcomes and meet commitments. Collaboration: Foster positive work relationships with leadership, HR and firm peers. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast paced environment. Perform all other duties, tasks or projects as assigned. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact . No immigration sponsorship is available for this position. Equal Opportunity Employer DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Seniority Level Mid Senior level Employment type Full time Job function Human Resources Industries Law Practice
04/04/2026
Full time
Join to apply for the Strategic HR Advisor role at DLA Piper Summary The Strategic HR Advisor (HRA) is a pivotal role within the organization, serving as a trusted advisor to senior leaders and management teams. The HRA aligns business objectives with employees and management, acting as a consultant on human resource-related issues. Through a deep understanding of both the business and its people, the HRA formulates and implements integrated HR strategies that foster organizational growth, talent development, and a high performing culture. The HRA leads a vertically aligned HR Advisory team that is focused on building and maintaining a strong people-oriented culture for our practice groups while continuously improving the employee and partner experience. Location This position is located in our Austin office and offers a hybrid work schedule. Relocation is available in accordance with firm policy. Responsibilities Strategic Partnership: Establish strong relationships with practice group leaders to understand current and future challenges and proactively develop HR solutions. Collaborate with senior leadership to develop and execute HR strategies to address and resolve leadership identified issues. Organizational Development: Assess business units' structures, processes, and culture; identify and suggest areas for development and facilitate change management initiatives to improve practice group effectiveness. Employee Relations: Serve as a trusted advisor on complex employee relations issues, fostering a positive, inclusive, and high engagement work environment. Guide the resolution of workplace conflicts and support lawyers in performance management. Advise leaders on employee disciplinary actions, terminations, and employment law compliance. Policy Development & Compliance: Interpret and implement HR policies and procedures in line with legal requirements and best practices. Monitor compliance and recommend enhancements as necessary. Data Driven Decision Making: Analyze HR metrics and trends to inform business decisions, drive continuous improvement, and report insights to leadership to make decisions on leverage, talent development, talent acquisition and talent integration support needs. Learning & Development: Partner with Learning & Development teams to assess training needs and design programs that enhance employee skills and drive career growth. Change Management: Support leaders, lawyers and employees through periods of change, ensuring effective communication, stakeholder engagement, and alignment with organizational goals. Know Your Talent: Lead bi annual talent discussion process for all associates and attorneys in each practice group to capture talent profiles for every non partner lawyer, identify opportunities for development, close skill gaps, and optimize leverage. Deliver HR to Practice Groups: Serve as a point person and trusted advisor for PG leaders and partners to directly navigate HR support and resources as needed. Deliver key HR and Talent updates to PG and sub group PG leaders during regular meetings with their leadership teams and partners. HR Benchmarking: Source, obtain and analyze benchmark data from Vault, American Lawyer, Chambers, et al for practice groups against internal metrics (leverage, turnover rates, hiring metrics) to assess current talent metrics and engagement against peers. Identify, design, and implement tools for PG leaders to track department or practice group health against overall strategy. Team Management: Manage the aligned HR Business Partner - including leading, coaching, mentoring, and inspiring the professional development of the HRBP. Set clear performance expectations and provide performance feedback on a regular basis. Other duties as assigned. Desired Skills Great written and verbal communication and presentation skills. Demonstrated ability to influence senior leadership by building trust, collaborating and aligning to vertical practice group strategies. Superb problem solving skills and ability to transition complex people issues into operational plans. Ability to read and interpret dashboards and reports containing complex data. Understanding of HR analytical techniques. Familiarity with data collection methods, both quantitative and qualitative. Ability to set up and track relevant metrics and KPIs and use them to drive business results. Knowledge and/or experience with national and regional labor law, and tax and social security regulations. Good grasp of HRM techniques and excellent people management skills. Excellent mentoring and relationship building skills. Bachelor's Degree in Human Resources, Business Administration or related field. Preferred Education Master's Degree. 10+ years of progressive HR experience, including at least 3 years in a strategic business partner or comparable advisory role. Certificates Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM CP) and/or SHRM Senior Certified Professional (SHRM SCP) or equivalent certifications preferred. Essential Requirements Business Acumen: Understand the firm's business model, operations, and strategic goals; work with PG leadership to develop and implement their strategies and initiatives in alignment to the firm's. Relationship Building: Build trust and rapport with leaders and employees at all levels. Problem Solving: Identify root causes of issues and develop pragmatic solutions. Influence & Impact: Persuade others to support initiatives, balancing stakeholder needs and organizational priorities. Change Leadership: Champion change and help others adapt in dynamic environments. Analytical Thinking: Use data to drive decisions and measure outcomes. Emotional Intelligence: Demonstrate self awareness, empathy, and strong interpersonal skills. Results Orientation: Deliver high quality outcomes and meet commitments. Collaboration: Foster positive work relationships with leadership, HR and firm peers. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast paced environment. Perform all other duties, tasks or projects as assigned. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact . No immigration sponsorship is available for this position. Equal Opportunity Employer DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Seniority Level Mid Senior level Employment type Full time Job function Human Resources Industries Law Practice
DAS Construction Manager - Mountain
Communication Technology Services (CTS) Englewood, Colorado
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced DAS Construction Manager to support our Mountain region. Candidates should reside in the Denver area. This position includes regional travel. Qualifications: The Construction Manager is responsible for the training, project assignment and project performance of the Field Manager staff in a given region. This will include making field inspections to verify that the schedule, quality, scope, site safety and all reporting is accurate and in line with what is being published to the project team. Requisite to becoming CM II is having served as an FMIII for a minimum of 2 years and/or demonstrating all of the skill and leadership abilities for the FM III Position. A person must be endorsed by a PM III or a Market Manager. Responsibilities: Review of Daily Reports and Weekly Timecards from Field Technicians. Field Inspections to confirm Daily Reports Progress, Quality, Safety & Scope. Scheduling Field Managers and Technicians. Training of Field Managers and Technicians Responsible for the assigned projects from start to finish. Proficiency at project estimates & project scope. Developing Project Schedules & Budgets to meet required goals. Complete the Daily updates for assigned projects. Working knowledge of the financial progress of assigned projects by using Site Tracker and tracking reports. Project closeout package preparation and submittal to customer. Fully understand iBwave design files used to build a project. Ability to complete iBwave designs for small size projects. Proficient at producing a quote book / bill of materials for assigned projects based on design documents, walk notes and field input. Elementary knowledge to turn-up, and commission, hardware for the assigned projects. Safety Compliance monitoring and documentation. QA/QC of all projects assigned to meet CTS standards. Weekly Reports/Updates on the financial statues of all projects. Complete understanding of CTS Products and Services. Sales / Customer Relations Management of projects assigned, including updates on project status. Proficiency in production of fiber diagrams, rack elevations, RF plumbing diagrams, block diagrams, and link budgets. Requirements: Ability to read blue prints and Visio & iBwave drawings. Ability to determine BoM and Ordering of project materials. Must have experience creating Project Schedules and Tracking / Communicating Daily Progress with Customers and Senior Management. Experience conducting Site Surveys and the ability to Scope & Quote. Thorough understanding of Fiber Optics construction, Splicing and OTDR, Spectrum Analyzer (Anritsu), Signal Generator and similar test equipment. Hands-on experience with PIM / RL Sweep testing, including knowledge to read Sweeps and manage test results. Must have experience in managing multiple projects and crews simultaneously. Experience installing and managing Distributed Antenna System (DAS) and Public Safety. Structured Cabling and Small Cell installations a plus. Salary commensurate with experience in 70- 90K range This position is full time and includes a full Company Benefit package including Medical, Dental, FSA, 401(k), LTD/ STD, Life Insurance, Paid Time Off and Paid Holidays. PI64ec058e56f8-6897
04/04/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced DAS Construction Manager to support our Mountain region. Candidates should reside in the Denver area. This position includes regional travel. Qualifications: The Construction Manager is responsible for the training, project assignment and project performance of the Field Manager staff in a given region. This will include making field inspections to verify that the schedule, quality, scope, site safety and all reporting is accurate and in line with what is being published to the project team. Requisite to becoming CM II is having served as an FMIII for a minimum of 2 years and/or demonstrating all of the skill and leadership abilities for the FM III Position. A person must be endorsed by a PM III or a Market Manager. Responsibilities: Review of Daily Reports and Weekly Timecards from Field Technicians. Field Inspections to confirm Daily Reports Progress, Quality, Safety & Scope. Scheduling Field Managers and Technicians. Training of Field Managers and Technicians Responsible for the assigned projects from start to finish. Proficiency at project estimates & project scope. Developing Project Schedules & Budgets to meet required goals. Complete the Daily updates for assigned projects. Working knowledge of the financial progress of assigned projects by using Site Tracker and tracking reports. Project closeout package preparation and submittal to customer. Fully understand iBwave design files used to build a project. Ability to complete iBwave designs for small size projects. Proficient at producing a quote book / bill of materials for assigned projects based on design documents, walk notes and field input. Elementary knowledge to turn-up, and commission, hardware for the assigned projects. Safety Compliance monitoring and documentation. QA/QC of all projects assigned to meet CTS standards. Weekly Reports/Updates on the financial statues of all projects. Complete understanding of CTS Products and Services. Sales / Customer Relations Management of projects assigned, including updates on project status. Proficiency in production of fiber diagrams, rack elevations, RF plumbing diagrams, block diagrams, and link budgets. Requirements: Ability to read blue prints and Visio & iBwave drawings. Ability to determine BoM and Ordering of project materials. Must have experience creating Project Schedules and Tracking / Communicating Daily Progress with Customers and Senior Management. Experience conducting Site Surveys and the ability to Scope & Quote. Thorough understanding of Fiber Optics construction, Splicing and OTDR, Spectrum Analyzer (Anritsu), Signal Generator and similar test equipment. Hands-on experience with PIM / RL Sweep testing, including knowledge to read Sweeps and manage test results. Must have experience in managing multiple projects and crews simultaneously. Experience installing and managing Distributed Antenna System (DAS) and Public Safety. Structured Cabling and Small Cell installations a plus. Salary commensurate with experience in 70- 90K range This position is full time and includes a full Company Benefit package including Medical, Dental, FSA, 401(k), LTD/ STD, Life Insurance, Paid Time Off and Paid Holidays. PI64ec058e56f8-6897
Project Manager II-South Florida
Communication Technology Services (CTS) Pompano Beach, Florida
Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced Project Manager to support our South Florida market. This position includes 25% of regional travel. This is an exceptional opportunity to join the CTS Team! We are a dedicated, hard-working team of like-minded individuals who are changing the industry and on the front line of the future of cellular services, the Internet of Things (IoT), SDLAN/Fiber-to-the-edge and similar technologies. We offer our customers custom, carrier-grade in-building and campus connectivity solutions for enterprises and mobile network operators, solving and managing the most complex networking challenges in the U.S. We are seeking key contributors to fuel our continued growth and expansion. If you think you may have what it takes, apply today! QUALIFICATIONS: Bachelor's Degree or equivalent work experience Three (3) to Five (5) years of project management experience in Cellular, Structured Cabling or Telecom field with strong technical background. Preferably in the fields of telecommunication or engineering Must have managed DAS or Structured Cabling construction and Customer-facing project management experience Advanced knowledge of Telecommunications and/or Wireless Project Management Ability to interpret blueprints and other project documents; familiar with IBWave Ability to define and track project financials Ability to interpret and create project schedules Ability to manage multiple projects / multiple Subs and/or crews simultaneously Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues Strong verbal and written communication skills Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio) Proven ability to work in a fast-paced environment and adapt quickly to change Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude Must be able to travel within region with valid driver's license JOB DESCRIPTION: As part of the South Florida Operations Team; the Project Manager is responsible for overseeing Pre-construction activities, Construction/Implementation, System Commissioning/Integration and Closeout of Wireless In-Building Networks. The PM or "Project Owner's" responsibilities includes, but not limited to: Safety, Quality, Finances, Schedule and Communication. RESPONSIBILITIES: Review and verify project design, scope and quote with the "Proposal Owner" while defining stakeholders, project goals, task, constraints, risks, timelines and deliverables Maintain comprehensive project documentation using CTS' cloud-based file system Identify and manage project dependencies and critical path Determine and assess the resources required to complete project scope, to include: subcontractors, technicians, CAD or Design Center, system performance or National Team support Develop project schedules, job trackers, safety plan, submittals and any necessary support documentation to ensure project success Set and continually manage project expectations with internal operations team and project stakeholders Ensure and deliver Quality of workmanship and positive financial outcome for each projects managed Attend in person or virtual team/stakeholder meetings Perform site visits for pre-construction, QA/QC, punch walks and/or to ensure documentation captured for customer deliverables and scope adds Work with Purchasing Dept. for material/equipment and subcontractor PO releases Conduct subcontractor scope reviews, as needed Deliver daily project updates with completion tracking Track and updated project financial health weekly, using internal databases and field completion tracking Verifying monthly billing and vendor payments working with our regional office Proactively manage changes in project scope, schedule and job health, identify potential issues and devise course of action. Develop cost estimates for identified scope changes Ensure Regional Director/Operations Manager and customers are promptly aware of issues that will impact project completion or budget. Creation and tracking of RFI's, Submittals and Cost Logs Ensure all project teams are adhering to proper safety protocols (JSAs, Daily Safety Meetings, Tool Box Talks, PPE) and have the proper tools/equipment to complete the defined tasks safely Ensure installation quality is being kept to the highest standards. Track project milestones and coordinate post construction activities, such as: system commissioning, integration, optimization, data collection, inspections or acceptance testing Manage project deliverables, closeout package completion and customer delivery in a timely manner Coach, Mentor, Motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work Build, develop and grow business relationships vital to the success of the project Continuously improve project management practices based on lessons learned in the design and implementation process Salary 100-115K commensurate with experience This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI26e1dcc5-
04/04/2026
Full time
Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced Project Manager to support our South Florida market. This position includes 25% of regional travel. This is an exceptional opportunity to join the CTS Team! We are a dedicated, hard-working team of like-minded individuals who are changing the industry and on the front line of the future of cellular services, the Internet of Things (IoT), SDLAN/Fiber-to-the-edge and similar technologies. We offer our customers custom, carrier-grade in-building and campus connectivity solutions for enterprises and mobile network operators, solving and managing the most complex networking challenges in the U.S. We are seeking key contributors to fuel our continued growth and expansion. If you think you may have what it takes, apply today! QUALIFICATIONS: Bachelor's Degree or equivalent work experience Three (3) to Five (5) years of project management experience in Cellular, Structured Cabling or Telecom field with strong technical background. Preferably in the fields of telecommunication or engineering Must have managed DAS or Structured Cabling construction and Customer-facing project management experience Advanced knowledge of Telecommunications and/or Wireless Project Management Ability to interpret blueprints and other project documents; familiar with IBWave Ability to define and track project financials Ability to interpret and create project schedules Ability to manage multiple projects / multiple Subs and/or crews simultaneously Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues Strong verbal and written communication skills Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio) Proven ability to work in a fast-paced environment and adapt quickly to change Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude Must be able to travel within region with valid driver's license JOB DESCRIPTION: As part of the South Florida Operations Team; the Project Manager is responsible for overseeing Pre-construction activities, Construction/Implementation, System Commissioning/Integration and Closeout of Wireless In-Building Networks. The PM or "Project Owner's" responsibilities includes, but not limited to: Safety, Quality, Finances, Schedule and Communication. RESPONSIBILITIES: Review and verify project design, scope and quote with the "Proposal Owner" while defining stakeholders, project goals, task, constraints, risks, timelines and deliverables Maintain comprehensive project documentation using CTS' cloud-based file system Identify and manage project dependencies and critical path Determine and assess the resources required to complete project scope, to include: subcontractors, technicians, CAD or Design Center, system performance or National Team support Develop project schedules, job trackers, safety plan, submittals and any necessary support documentation to ensure project success Set and continually manage project expectations with internal operations team and project stakeholders Ensure and deliver Quality of workmanship and positive financial outcome for each projects managed Attend in person or virtual team/stakeholder meetings Perform site visits for pre-construction, QA/QC, punch walks and/or to ensure documentation captured for customer deliverables and scope adds Work with Purchasing Dept. for material/equipment and subcontractor PO releases Conduct subcontractor scope reviews, as needed Deliver daily project updates with completion tracking Track and updated project financial health weekly, using internal databases and field completion tracking Verifying monthly billing and vendor payments working with our regional office Proactively manage changes in project scope, schedule and job health, identify potential issues and devise course of action. Develop cost estimates for identified scope changes Ensure Regional Director/Operations Manager and customers are promptly aware of issues that will impact project completion or budget. Creation and tracking of RFI's, Submittals and Cost Logs Ensure all project teams are adhering to proper safety protocols (JSAs, Daily Safety Meetings, Tool Box Talks, PPE) and have the proper tools/equipment to complete the defined tasks safely Ensure installation quality is being kept to the highest standards. Track project milestones and coordinate post construction activities, such as: system commissioning, integration, optimization, data collection, inspections or acceptance testing Manage project deliverables, closeout package completion and customer delivery in a timely manner Coach, Mentor, Motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work Build, develop and grow business relationships vital to the success of the project Continuously improve project management practices based on lessons learned in the design and implementation process Salary 100-115K commensurate with experience This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI26e1dcc5-
System Performance Engineer -Nor Cal
Communication Technology Services Inc Livermore, California
System Performance Engineer -Nor Cal Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S. providing custom, carrier-grade in-building and campus connectivity solutions for Enterprises, Public Sector and Mobile Network Operators, solving and managing the most complex networking challenges. We are seeking an experienced Systems Performance Engineer to support Northern California. This position includes regional travel, IN THE FIELD. The candidate must live within the Northern California region and be flexible to travel as needed. QUALIFICATIONS: Three (3) to Five (5) years of RF Engineering, In-Building DAS, RAN or Small Cell experience with RF Math competency Advanced knowledge of industry test equipment, such as: Spectrum Analyzer, Demodulator, Cable Analyzer, Power Meters, Scanners, UE's Must have experience Commissioning DAS OEM's such as CommScope, Corning, JMA, ADRF or similar. Ability to complete RF Link Budgets, Power Sharing and Noise Figure Calculations Ability to interpret blueprints and iBwave design files Ability to manage multiple projects simultaneously Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues Ability to remain calm under pressure and present a positive professional attitude at all times. Ability to find and isolate troubles in distributed antenna systems thru logical troubleshooting methods and signal tracing Strong verbal and written communication skills Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio) Proven ability to work in a fast-paced environment and adapt quickly to change Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude Must be able to travel within region with valid driver's license JOB DESCRIPTION: As part of the Northern California Operations Team; The System Performance Engineer position will ensure that installed systems are performing and operating as designed and in accordance with all CTS' or customer standards, practices, SLA's while fulfilling all contractual obligations. RESPONSIBILITIES: Responsible for onsite technical implementation and troubleshooting of In-Building distributed antenna systems (DAS) and other managed networks. Perform pre and post RF benchmark data collection and data analysis. Interface with CTS operations teams to ensure networks are accurately built with highest quality standards. Perform CW testing, spectrum analysis, segment and system sweep testing as well as PIM and OTDR testing, as required. Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing Support CTS NOC and respond to Technical Trouble Tickets to investigate and solve the performance issues with Inbuilding DAS systems. Some after-hours may be required to meet SLA's. Support DAS troubleshooting during the maintenance window, including collaboration and communication with Mobile Network Operators and Neutral Host venues. Oversee AHJ inspections and 3rd party testing as necessary. Work collaboratively with CTS operation teams and clients to meet or exceed contractual obligations and client expectations. Provide technical guidance to the Project Manager and other members of the Construction Team to mitigate or prevent any issues that may arise during the project. Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Use of small hand tools to perform minor installation tasks. Maintain comprehensive project documentation using CTS' cloud-based file system Responsible for creating and generating technical updates, reports and mops for the In-Building DAS systems. Conduct field work and organize test/measurement files. Manage project deliverables for closeout package. Continuously improve practices based on lessons learned in the design and implementation process. Capacity to learn new DAS hardware and software in a short time working under pressure. Salary of 80-100k.Pay commensurate with experience This is full time position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Life Insurance and 401K. The Company 35-year-old company and the leading Enterprise cellular connectivity solution in the U.S. Majority-owned by Astra Capital, a nationally certified Minority Business Entity (MBE) Industry leader in DAS with over 20 years of experience and more than 6,000 complete network projects delivered Deep competency in wireless network design using advanced 3D modeling techniques and industry-leading design tools Design Center in Phoenix staffed 24x5 by 45 design engineers over 1,700 network designs delivered annually 350+ union/non-union field technicians nationwide with experience in deploying all major RF infrastructure OEMs (JMA, Commscope, Corning, Nokia, Ericsson, Airspan) National Network Operations Center utilizing AI-driven, predictive analytics for real time network monitoring/maintenance Sampling of CTS network projects across multiple market segments: PI59b8b42fac08-9966
04/04/2026
Full time
System Performance Engineer -Nor Cal Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S. providing custom, carrier-grade in-building and campus connectivity solutions for Enterprises, Public Sector and Mobile Network Operators, solving and managing the most complex networking challenges. We are seeking an experienced Systems Performance Engineer to support Northern California. This position includes regional travel, IN THE FIELD. The candidate must live within the Northern California region and be flexible to travel as needed. QUALIFICATIONS: Three (3) to Five (5) years of RF Engineering, In-Building DAS, RAN or Small Cell experience with RF Math competency Advanced knowledge of industry test equipment, such as: Spectrum Analyzer, Demodulator, Cable Analyzer, Power Meters, Scanners, UE's Must have experience Commissioning DAS OEM's such as CommScope, Corning, JMA, ADRF or similar. Ability to complete RF Link Budgets, Power Sharing and Noise Figure Calculations Ability to interpret blueprints and iBwave design files Ability to manage multiple projects simultaneously Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues Ability to remain calm under pressure and present a positive professional attitude at all times. Ability to find and isolate troubles in distributed antenna systems thru logical troubleshooting methods and signal tracing Strong verbal and written communication skills Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio) Proven ability to work in a fast-paced environment and adapt quickly to change Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude Must be able to travel within region with valid driver's license JOB DESCRIPTION: As part of the Northern California Operations Team; The System Performance Engineer position will ensure that installed systems are performing and operating as designed and in accordance with all CTS' or customer standards, practices, SLA's while fulfilling all contractual obligations. RESPONSIBILITIES: Responsible for onsite technical implementation and troubleshooting of In-Building distributed antenna systems (DAS) and other managed networks. Perform pre and post RF benchmark data collection and data analysis. Interface with CTS operations teams to ensure networks are accurately built with highest quality standards. Perform CW testing, spectrum analysis, segment and system sweep testing as well as PIM and OTDR testing, as required. Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing Support CTS NOC and respond to Technical Trouble Tickets to investigate and solve the performance issues with Inbuilding DAS systems. Some after-hours may be required to meet SLA's. Support DAS troubleshooting during the maintenance window, including collaboration and communication with Mobile Network Operators and Neutral Host venues. Oversee AHJ inspections and 3rd party testing as necessary. Work collaboratively with CTS operation teams and clients to meet or exceed contractual obligations and client expectations. Provide technical guidance to the Project Manager and other members of the Construction Team to mitigate or prevent any issues that may arise during the project. Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Use of small hand tools to perform minor installation tasks. Maintain comprehensive project documentation using CTS' cloud-based file system Responsible for creating and generating technical updates, reports and mops for the In-Building DAS systems. Conduct field work and organize test/measurement files. Manage project deliverables for closeout package. Continuously improve practices based on lessons learned in the design and implementation process. Capacity to learn new DAS hardware and software in a short time working under pressure. Salary of 80-100k.Pay commensurate with experience This is full time position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Life Insurance and 401K. The Company 35-year-old company and the leading Enterprise cellular connectivity solution in the U.S. Majority-owned by Astra Capital, a nationally certified Minority Business Entity (MBE) Industry leader in DAS with over 20 years of experience and more than 6,000 complete network projects delivered Deep competency in wireless network design using advanced 3D modeling techniques and industry-leading design tools Design Center in Phoenix staffed 24x5 by 45 design engineers over 1,700 network designs delivered annually 350+ union/non-union field technicians nationwide with experience in deploying all major RF infrastructure OEMs (JMA, Commscope, Corning, Nokia, Ericsson, Airspan) National Network Operations Center utilizing AI-driven, predictive analytics for real time network monitoring/maintenance Sampling of CTS network projects across multiple market segments: PI59b8b42fac08-9966
Sysco
Sr Workday Reporting Analyst, Global HRIS- GSC - US
Sysco Houston, Texas
Summary: The Global HRIS Reporting Analyst plays a critical part in ensuring the smooth and efficient operation of our HR functions by leveraging data and technology. The ideal candidate will have a strong understanding of HR processes, a passion for data analysis, and experience with HRIS systems. The HRIS Workday Reporting Analyst will be a member of the Global HR Reporting & Analytics team and is responsible for collaborating with and providing consultation to multi-functional teams both inside and outside of HR, acting as the Business Analyst and configuration expert for Workday HR Reporting. This role reports directly to the Manager, Global Reporting & Analytics. This position is available Hybrid (Houston) or Remote Duties & Responsibilities Assist in the development and maintenance of key HR metrics and dashboards (e.g., colleague turnover, time-to-hire, workforce demographics). Partner with HR & functional partners to document report requirements for the purpose of delivering reporting solutions Design, develop and deliver Workday reports, including matrix and composite reports, using Workday's report writing tools as well as other tools and available technologies Communicate complex information so that it is easy to understand and influences others to act based on the useful information provided Develop & maintain project plans using data collected, constraints, and probable consequences. Ensure alignment to project schedule and other specifications Support timely identification and escalation of risks and development of alternative technical and functional approaches when needed Review the effectiveness of reporting solutions, improve current reports, or operationalize new reports / methods as needed Act as the subject matter expert for Workday HCM Reporting by researching and assessing technology needs, identifying systems/process improvements, and delivering technological solutions that support operational excellence. Run, schedule, and/or distribute reports to support assigned functional area (automating wherever possible). Perform basic data analysis, research, and correct data integrity issues and/or errors and provide feedback regarding issues, opportunities, or challenges. Prepare and deliver regular reports to HR leadership and other stakeholders ABILITIES AND SKILLS : The successful candidate will be discreet, high-energy, agile-minded, strategic, proactive, a direct communicator, and highly organized. In addition, the following standards will generally define the successful incumbent: Ability to understand business requirements, user needs and translate them into functional requirements Strong understanding of HR processes, terminology, and data Understand complexities and nuances with reporting on different organization hierarchies Able to process complex information and identify solutions that meet both internal and business partner requirements Ability to handle change effectively always mindful of technology, business processes, and systems implications Self-motivated with a focus on getting results and a solid sense of accountability Must thrive in a fast-paced environment where multi-tasking and prioritizing is vital Demonstrate ability to disseminate knowledge and techniques. Experience providing feedback to help others understand the rationale of desired outcomes and standards Proficient verbal and written communication skills REQUIRED MINIMUM EXPERIENCE: 3+ years of HR experience A minimum of two (2) or more years of experience working with Workday HCM report writing & calculated fields Experience with data governance, auditing and developing standards/ documentation Demonstrated experience in problem-solving Self-motivated, organized and capable of proactively identifying, sourcing, and handling multiple projects to successful completion Strong computer skills: proficient with MS Outlook, Office, including Word, PowerPoint and Excel Strong troubleshooting skills and a proactive approach to identifying and resolving issues Experience working in a global company, preferred Workday Pro - Reporting, Workday Pro - HCM REQUIRED MINIMUM EDUCATION: Associate's degree in related discipline or an additional 2 years of relevant experience in lieu of degree Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job .
04/04/2026
Full time
Summary: The Global HRIS Reporting Analyst plays a critical part in ensuring the smooth and efficient operation of our HR functions by leveraging data and technology. The ideal candidate will have a strong understanding of HR processes, a passion for data analysis, and experience with HRIS systems. The HRIS Workday Reporting Analyst will be a member of the Global HR Reporting & Analytics team and is responsible for collaborating with and providing consultation to multi-functional teams both inside and outside of HR, acting as the Business Analyst and configuration expert for Workday HR Reporting. This role reports directly to the Manager, Global Reporting & Analytics. This position is available Hybrid (Houston) or Remote Duties & Responsibilities Assist in the development and maintenance of key HR metrics and dashboards (e.g., colleague turnover, time-to-hire, workforce demographics). Partner with HR & functional partners to document report requirements for the purpose of delivering reporting solutions Design, develop and deliver Workday reports, including matrix and composite reports, using Workday's report writing tools as well as other tools and available technologies Communicate complex information so that it is easy to understand and influences others to act based on the useful information provided Develop & maintain project plans using data collected, constraints, and probable consequences. Ensure alignment to project schedule and other specifications Support timely identification and escalation of risks and development of alternative technical and functional approaches when needed Review the effectiveness of reporting solutions, improve current reports, or operationalize new reports / methods as needed Act as the subject matter expert for Workday HCM Reporting by researching and assessing technology needs, identifying systems/process improvements, and delivering technological solutions that support operational excellence. Run, schedule, and/or distribute reports to support assigned functional area (automating wherever possible). Perform basic data analysis, research, and correct data integrity issues and/or errors and provide feedback regarding issues, opportunities, or challenges. Prepare and deliver regular reports to HR leadership and other stakeholders ABILITIES AND SKILLS : The successful candidate will be discreet, high-energy, agile-minded, strategic, proactive, a direct communicator, and highly organized. In addition, the following standards will generally define the successful incumbent: Ability to understand business requirements, user needs and translate them into functional requirements Strong understanding of HR processes, terminology, and data Understand complexities and nuances with reporting on different organization hierarchies Able to process complex information and identify solutions that meet both internal and business partner requirements Ability to handle change effectively always mindful of technology, business processes, and systems implications Self-motivated with a focus on getting results and a solid sense of accountability Must thrive in a fast-paced environment where multi-tasking and prioritizing is vital Demonstrate ability to disseminate knowledge and techniques. Experience providing feedback to help others understand the rationale of desired outcomes and standards Proficient verbal and written communication skills REQUIRED MINIMUM EXPERIENCE: 3+ years of HR experience A minimum of two (2) or more years of experience working with Workday HCM report writing & calculated fields Experience with data governance, auditing and developing standards/ documentation Demonstrated experience in problem-solving Self-motivated, organized and capable of proactively identifying, sourcing, and handling multiple projects to successful completion Strong computer skills: proficient with MS Outlook, Office, including Word, PowerPoint and Excel Strong troubleshooting skills and a proactive approach to identifying and resolving issues Experience working in a global company, preferred Workday Pro - Reporting, Workday Pro - HCM REQUIRED MINIMUM EDUCATION: Associate's degree in related discipline or an additional 2 years of relevant experience in lieu of degree Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job .
The Computer Merchant, LTD.
Client Service Associate
The Computer Merchant, LTD. Oklahoma City, Oklahoma
JOB TITLE: Client Service Associate JOB LOCATION: Oklahoma City- OK WAGE RANGE : $35-$40 JOB NUMBER: JR101674 REQUIRED EXPERIENCE: Requirements Experience training, teaching, or other career with presenting experience. Preference will be given to candidates who have experience using the EdPlan platform. Technical & Platform Knowledge Demonstrated experience working with education technology platforms or similar enterprise software systems. Ability to quickly learn and support multiple modules within the EdPlan platform. Familiarity with data reporting tools, dashboards, or analytics used to support client needs. Training & Instructional Skills Experience designing training materials, guides, or instructional documentation. Ability to deliver both in-person and virtual training sessions to diverse audiences. Strong presentation and facilitation skills with the ability to adapt training approaches based on audience needs. Experience supporting adult learners and implementing effective instructional strategies. Client Support & Service Delivery Experience providing customer support in a structured ticketing environment (Zendesk or similar system preferred). Demonstrated ability to troubleshoot technical or workflow issues and guide users toward resolution. Strong commitment to client satisfaction and timely response to support requests. Ability to manage multiple support requests while maintaining quality and responsiveness. Communication & Collaboration Excellent written and verbal communication skills. Ability to translate technical concepts into clear instructions for end users. Strong interpersonal skills and ability to build positive relationships with clients and colleagues. Preferred Qualifications Previous experience supporting K-12 education systems, special education programs, or education data systems. Familiarity with special education compliance processes, including IEP or 504 workflows. Experience with Jira or similar project tracking tools. Bachelor's degree in Education, Information Systems, Training, or related field. JOB DESCRIPTION: This role supports the development and delivery of internal and client training and support services for assigned areas within the Mid-South region, with primary responsibility for the state of Oklahoma. The individual in this position must reside within 30 miles of the Oklahoma City metro area. Moderate in-state travel will be required, with occasional out-of-state travel expected several times throughout the year. Mentoring & Team Support Provide mentoring and coaching to junior team members to enhance their skills and knowledge. Offer support to colleagues, fostering a collaborative and growth-oriented work environment. Training Development & Delivery Assist in developing standard training protocols and templates. Participate in and deliver training and other planned work activities by agreed dates. Support creation of new training materials reflecting product or process changes. Annual review of user guides to make sure they are consistent with production Scheduling logistics and delivery for procured module training. Ticketing & Zendesk Support Review, assess, troubleshoot, and assign incoming Zendesk tickets per project contract requirements. Ensure ticket information is adequate; follow up with submitters to address any gaps. Follow the Service Desk SOP for triage and resolution processes. Close Tier 1 and Tier 2 tickets once resolved; escalate Tier 3 issues to the Account & Systems Lead. Uphold high levels of client satisfaction by delivering high-quality, on-time services. System Management (Zendesk) Serve as the product manager for Zendesk in the region and coordinate new features and implementations with the national teams. Manage agent access requests (add/remove/change permissions) in Zendesk for regional users. Provide timely Zendesk agent reports to the Service Management Director. Coordinate with State Leads to gather use cases and requirements for Zendesk implementations for new clients. Client & Business Development Engagement Support regional business development by leading EDPlan demonstrations at status-updates and client meetings, as well as recurring product webinars. Engage with State Managers to understand and support new or existing client needs. Knowledge Management Effectively utilize the knowledge repository to process and respond to tickets. Identify needed updates to support documentation; author and maintain knowledge-base articles. Cross-Functional Collaboration & Continuous Improvement Work closely with Program Management, Operations, and Product teams to drive process enhancements. Provide feedback on support workflows and tools to improve efficiency and client outcomes . Work with Training and Support Manager to delegate and maintain MSRP Jira Ticket Training requests for the Midsouth. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
04/03/2026
Full time
JOB TITLE: Client Service Associate JOB LOCATION: Oklahoma City- OK WAGE RANGE : $35-$40 JOB NUMBER: JR101674 REQUIRED EXPERIENCE: Requirements Experience training, teaching, or other career with presenting experience. Preference will be given to candidates who have experience using the EdPlan platform. Technical & Platform Knowledge Demonstrated experience working with education technology platforms or similar enterprise software systems. Ability to quickly learn and support multiple modules within the EdPlan platform. Familiarity with data reporting tools, dashboards, or analytics used to support client needs. Training & Instructional Skills Experience designing training materials, guides, or instructional documentation. Ability to deliver both in-person and virtual training sessions to diverse audiences. Strong presentation and facilitation skills with the ability to adapt training approaches based on audience needs. Experience supporting adult learners and implementing effective instructional strategies. Client Support & Service Delivery Experience providing customer support in a structured ticketing environment (Zendesk or similar system preferred). Demonstrated ability to troubleshoot technical or workflow issues and guide users toward resolution. Strong commitment to client satisfaction and timely response to support requests. Ability to manage multiple support requests while maintaining quality and responsiveness. Communication & Collaboration Excellent written and verbal communication skills. Ability to translate technical concepts into clear instructions for end users. Strong interpersonal skills and ability to build positive relationships with clients and colleagues. Preferred Qualifications Previous experience supporting K-12 education systems, special education programs, or education data systems. Familiarity with special education compliance processes, including IEP or 504 workflows. Experience with Jira or similar project tracking tools. Bachelor's degree in Education, Information Systems, Training, or related field. JOB DESCRIPTION: This role supports the development and delivery of internal and client training and support services for assigned areas within the Mid-South region, with primary responsibility for the state of Oklahoma. The individual in this position must reside within 30 miles of the Oklahoma City metro area. Moderate in-state travel will be required, with occasional out-of-state travel expected several times throughout the year. Mentoring & Team Support Provide mentoring and coaching to junior team members to enhance their skills and knowledge. Offer support to colleagues, fostering a collaborative and growth-oriented work environment. Training Development & Delivery Assist in developing standard training protocols and templates. Participate in and deliver training and other planned work activities by agreed dates. Support creation of new training materials reflecting product or process changes. Annual review of user guides to make sure they are consistent with production Scheduling logistics and delivery for procured module training. Ticketing & Zendesk Support Review, assess, troubleshoot, and assign incoming Zendesk tickets per project contract requirements. Ensure ticket information is adequate; follow up with submitters to address any gaps. Follow the Service Desk SOP for triage and resolution processes. Close Tier 1 and Tier 2 tickets once resolved; escalate Tier 3 issues to the Account & Systems Lead. Uphold high levels of client satisfaction by delivering high-quality, on-time services. System Management (Zendesk) Serve as the product manager for Zendesk in the region and coordinate new features and implementations with the national teams. Manage agent access requests (add/remove/change permissions) in Zendesk for regional users. Provide timely Zendesk agent reports to the Service Management Director. Coordinate with State Leads to gather use cases and requirements for Zendesk implementations for new clients. Client & Business Development Engagement Support regional business development by leading EDPlan demonstrations at status-updates and client meetings, as well as recurring product webinars. Engage with State Managers to understand and support new or existing client needs. Knowledge Management Effectively utilize the knowledge repository to process and respond to tickets. Identify needed updates to support documentation; author and maintain knowledge-base articles. Cross-Functional Collaboration & Continuous Improvement Work closely with Program Management, Operations, and Product teams to drive process enhancements. Provide feedback on support workflows and tools to improve efficiency and client outcomes . Work with Training and Support Manager to delegate and maintain MSRP Jira Ticket Training requests for the Midsouth. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
Fleet Maintenance and Technical Development Trainer
INTERSTATE WASTE SERVICES Teaneck, New Jersey
Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio ! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary The Training Manager - Fleet Maintenance & Technical Development leads the design, implementation, and continuous improvement of Interstate Waste Services' company-wide maintenance and operations training programs. This role ensures alignment with IWS's World Class Maintenance standards, safety culture, and operational excellence goals. The manager oversees technical training for refuse trucks, tractors and trailers, heavy equipment, and support assets, fostering technician skill development, compliance, and performance improvement. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: Develop, implement, and manage a comprehensive technical training curriculum for all maintenance positions across asset classes. Establish and maintain competency matrices, certification programs, and technician development paths. Coordinate OEM and vendor-based training programs with partners such as Mack, Peterbilt, Battle Motors, Heil, McNeilus, CAT, Volvo, etc. Integrate LMS and TMT Fleet Maintenance data to track training effectiveness on KPIs such as PM compliance, breakdown percentage, and labor efficiency. Conduct shop audits and skill assessments to validate training adoption and identify development needs. Collaborate with Safety and Compliance to ensure all technical training includes OSHA, DOT, and environmental compliance components. Lead the development of leadership training for Maintenance Managers and Directors focusing on coaching, team building, and KPI management. Develop and utilize reports and dashboards to communicate training metrics and improvements to executive leadership. Support acquisitions and new shop integrations with rapid training and onboarding programs. Serve as liaison between Corporate Maintenance, Safety, HR, and field operations to ensure consistency in training delivery and compliance. Requirements and Qualifications Education and Experience Required: High School Diploma with 7+ years of progressive maintenance or training experience. Preferred: Bachelor's Degree in a related field with 5+ years of leadership experience in fleet or technical training. Certificates, Licenses, Registrations ASE or OEM certifications preferred but not required Other Knowledge, Skills, or Abilities Required Proficiency in Microsoft Office Suite and Learning Management Systems (LMS). Ability to analyze data from TMT or comparable fleet software to measure training effectiveness. Strong communication and presentation skills. Knowledge of safety regulations, OSHA, and DOT standards. Self-starter with organizational and follow-through abilities. Additional Information: This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $100,000.00/Yr. Salary Range Maximum: USD $140,000.00/Yr.
04/03/2026
Full time
Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio ! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary The Training Manager - Fleet Maintenance & Technical Development leads the design, implementation, and continuous improvement of Interstate Waste Services' company-wide maintenance and operations training programs. This role ensures alignment with IWS's World Class Maintenance standards, safety culture, and operational excellence goals. The manager oversees technical training for refuse trucks, tractors and trailers, heavy equipment, and support assets, fostering technician skill development, compliance, and performance improvement. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: Develop, implement, and manage a comprehensive technical training curriculum for all maintenance positions across asset classes. Establish and maintain competency matrices, certification programs, and technician development paths. Coordinate OEM and vendor-based training programs with partners such as Mack, Peterbilt, Battle Motors, Heil, McNeilus, CAT, Volvo, etc. Integrate LMS and TMT Fleet Maintenance data to track training effectiveness on KPIs such as PM compliance, breakdown percentage, and labor efficiency. Conduct shop audits and skill assessments to validate training adoption and identify development needs. Collaborate with Safety and Compliance to ensure all technical training includes OSHA, DOT, and environmental compliance components. Lead the development of leadership training for Maintenance Managers and Directors focusing on coaching, team building, and KPI management. Develop and utilize reports and dashboards to communicate training metrics and improvements to executive leadership. Support acquisitions and new shop integrations with rapid training and onboarding programs. Serve as liaison between Corporate Maintenance, Safety, HR, and field operations to ensure consistency in training delivery and compliance. Requirements and Qualifications Education and Experience Required: High School Diploma with 7+ years of progressive maintenance or training experience. Preferred: Bachelor's Degree in a related field with 5+ years of leadership experience in fleet or technical training. Certificates, Licenses, Registrations ASE or OEM certifications preferred but not required Other Knowledge, Skills, or Abilities Required Proficiency in Microsoft Office Suite and Learning Management Systems (LMS). Ability to analyze data from TMT or comparable fleet software to measure training effectiveness. Strong communication and presentation skills. Knowledge of safety regulations, OSHA, and DOT standards. Self-starter with organizational and follow-through abilities. Additional Information: This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $100,000.00/Yr. Salary Range Maximum: USD $140,000.00/Yr.
IDD Outpatient Biopsychosocial Intervention Lead
PermiaCare Midland, Texas
Job Number: 481 Location: Midland Supervises: Y FLSA: Non-exempt Division: IDD Salary: $22.69 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule;Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IDD Outpatient Biopsychosocial Intervention (OBI) Leaddirects and trains staff responsible for OBI and Collaborative Care CaseManagement (CCCM). This position provides administrative program oversight andsupports effective operation, quality assurance, and compliance of the OBIprogram. This role ensures that services are provided are in alignment withHHSC standards, program requirements, and participant needs. This positionsupervises the IDD Collaborative Care Case Manager. This position works independently, under limitedsupervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: ABachelor's degree from an accredited college or university with a major inpsychology, social work, medicine, nursing, rehabilitation, counseling,sociology, human growth and development, physician assistance, gerontology,special education, educational psychology, early childhood education or earlychildhood intervention or a bachelor's degree with at least 30 hours ofcoursework in the previous fields. Experience Required: At least 2 years experience with individuals with intellectual anddevelopmental disabilities or mental illness preferred. Registration, Certification, Licensure or otherQualifications Required: Mustmaintain a valid Texas Driver's license, auto liability insurance and a drivingrecord acceptable to PermiaCare's insurance requirements. Requiredto pass criminal history and background checks as well as pre-employment drugscreen. Mustobtain QIDP and QMHP certification within 90 days of hire. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensuretraining and provision of CCCM, including, the Person-Centered Recovery Plan(PCRP) and Skills Training, using a person-centered approach focusing on theneeds and desires of persons served. EnsurePCRP is led by the person served, embracing recovery, self-determination,community inclusion, respectful of the person's unique recovery journey. Assistwith development and implementation of processes, procedures and checklists forreferrals, intake process, biopsychosocial assessments, and other policies andprocedures. Assist asneeded with Performance Contract Reporting requirements. AdministerBio-psychosocial Assessments for new admits. Provideeducation and training for community partners who may not understand how IDDand MH and/or IDD, MH and SUD manifest and how their unique ability toparticipate in the recovery process. Supportcontinuous improvement initiatives to improve CCCM and OBI program as a whole. DevelopSkills Training to support goals discovered by person enhance outcomes across aarrange of quality of life areas. Collaboratewith other LIDDAs to enhance continuity of services. Provideadministrative and supervisory duties to ensure effective operation of the OBIprogram. Assist inresolving emergencies. Identifyand resolve workplace problems. Meet unitperformance measures or targets. Maintainassigned caseload. Coordinateappropriate services to designated caseload. Enteraccurate and appropriate documentation of services within timeframe required. Maintainconfidentiality of sensitive records and treatment information, client filesand protected health information in compliance with HIPAA, laws, rules andregulations, and established procedures. Maintainregular and reliable physical on-site attendance. Regular attendance,dependability, and promptness are required for the scheduled work day 100% ofthe time, to ensure consistency and completeness of program's processes. Complywith the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere tothe Code of Conduct and Standards of Behavior policy requirements. Establishand maintain effective work relationships with individuals served and theirfamilies, supervisors, co-workers and visitors by demonstrating cooperative,courteous and respectful behavior at all times. Communicateregularly with supervisor. Open andprocess mail/email in a timely manner. Answerphone, collect phone messages and respond to requests timely and accurately. Maintainsafe and clean working environment by complying with procedures, rules andregulations. Performall work functions and interactions using a trauma informed approach. Displayprofessionalism when representing PermiaCare and the program in the community. Maintaincompliance with legal requirements and company policies and procedures. Maintainvalid and current driver's license, auto insurance, acceptable driving recordand reliable transportation at all times. Driving may be required for thisposition. Completeall training as assigned prior to due date. Plan,organize, assign, supervise, review, and evaluate the work of assignedemployees. Participatein the hiring process and termination process of assigned employees, includingrecommending selection of staff to hire. Completeemployee corrective actions as needed and in a timely manner. Communicateregularly with assigned employees. Ensurecompliance for performance evaluations for assigned employees. Performapproval of timesheets on time. Develop,implement, and monitor new and revised operational policies and workprocedures. Monitorcaseloads of assigned staff and assigns work accordingly. Coordinatewith Human Resources to respond to employee concerns or complaints. Establishexpectations and provide employee performance feedback on an on-going basis,including ensuring understanding of performance targets and goals. Provideorientation and on-going training, mentoring, and coaching to assignedemployees. Maintainquality and quantity of work performed within work unit. Fill infor subordinates when needed to ensure coverage. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are notdesignated as essential for the purposes of ADA; they are still requiredduties): Fill infor other staff as needed. Participatein team meeting or staffings. Participatein community activities and/or attends community meetings as needed. Participatein workgroups and committees as assigned. Providetranslation, if applicable. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledgeof IDD policies and statutes. Knowledge of Performance Contract and applicable Texas Administrative Code. Self-motivating. Ability to respect needs and perferences of the individual. Knowledgeof HIPAA and ability to protect confidentiality. Effectivemulti-tasking skills. Goodorganizational skills. Welcoming,positive behavior. Abilityto express self clearly and effectively, orally and in writing Effectivetime management skills. Exceptionalcustomer service skills, including positive attitude. Culturalsensitivity. Dependableattendance and punctuality. Knowledgeof trauma informed theories, principles and practices. Flexibilityand adaptability to different work environments. Excellentcomputer skills, including Word, Excel, Outlook, and Electronic Health Records(EHR). Readingand comprehending. Reasoningand analyzing. Abilityto coordinate with various inter-agency personnel. Abilityto fulfill PMAB and CPR/First Aid requirements Abilityto work independently Goodinterpersonal skills, including ability to build rapport with individualsincluding co-workers. Abilityto display comfort in interacting with individuals of diverse cultural, ethnicand economic backgrounds and with social service, healthcare, educational andcriminal justice organizations, as needed. Abilityto acquire and utilize new skills as the job requires. Abilityto work cooperatively and productively with supervisor, individuals,co-workers, and groups of persons at all levels of activity, contributing to aspirit of teamwork. Abilityto maintain highly confidential information. Abilityto remain calm in stressful situations. Abilityto plan and schedule work and implement directives without constantsupervision. Modelprofessionalism by appropriate dress, language, ethics and work habits. Abilityto drive personal and/or company vehicle. This position may require travel to agency program sites, community andresidential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. Conflictresolution skills. Decisionmaking abilities. Supervisoryand leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: LightLifting, under 15 lbs Walking Standing Sitting Climbingstairs Operatingoffice equipment Operatingmotor vehicle Abilityto see Identifycolors Depthperception needed Hearing(with aid) . click apply for full job details
04/03/2026
Full time
Job Number: 481 Location: Midland Supervises: Y FLSA: Non-exempt Division: IDD Salary: $22.69 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule;Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IDD Outpatient Biopsychosocial Intervention (OBI) Leaddirects and trains staff responsible for OBI and Collaborative Care CaseManagement (CCCM). This position provides administrative program oversight andsupports effective operation, quality assurance, and compliance of the OBIprogram. This role ensures that services are provided are in alignment withHHSC standards, program requirements, and participant needs. This positionsupervises the IDD Collaborative Care Case Manager. This position works independently, under limitedsupervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: ABachelor's degree from an accredited college or university with a major inpsychology, social work, medicine, nursing, rehabilitation, counseling,sociology, human growth and development, physician assistance, gerontology,special education, educational psychology, early childhood education or earlychildhood intervention or a bachelor's degree with at least 30 hours ofcoursework in the previous fields. Experience Required: At least 2 years experience with individuals with intellectual anddevelopmental disabilities or mental illness preferred. Registration, Certification, Licensure or otherQualifications Required: Mustmaintain a valid Texas Driver's license, auto liability insurance and a drivingrecord acceptable to PermiaCare's insurance requirements. Requiredto pass criminal history and background checks as well as pre-employment drugscreen. Mustobtain QIDP and QMHP certification within 90 days of hire. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensuretraining and provision of CCCM, including, the Person-Centered Recovery Plan(PCRP) and Skills Training, using a person-centered approach focusing on theneeds and desires of persons served. EnsurePCRP is led by the person served, embracing recovery, self-determination,community inclusion, respectful of the person's unique recovery journey. Assistwith development and implementation of processes, procedures and checklists forreferrals, intake process, biopsychosocial assessments, and other policies andprocedures. Assist asneeded with Performance Contract Reporting requirements. AdministerBio-psychosocial Assessments for new admits. Provideeducation and training for community partners who may not understand how IDDand MH and/or IDD, MH and SUD manifest and how their unique ability toparticipate in the recovery process. Supportcontinuous improvement initiatives to improve CCCM and OBI program as a whole. DevelopSkills Training to support goals discovered by person enhance outcomes across aarrange of quality of life areas. Collaboratewith other LIDDAs to enhance continuity of services. Provideadministrative and supervisory duties to ensure effective operation of the OBIprogram. Assist inresolving emergencies. Identifyand resolve workplace problems. Meet unitperformance measures or targets. Maintainassigned caseload. Coordinateappropriate services to designated caseload. Enteraccurate and appropriate documentation of services within timeframe required. Maintainconfidentiality of sensitive records and treatment information, client filesand protected health information in compliance with HIPAA, laws, rules andregulations, and established procedures. Maintainregular and reliable physical on-site attendance. Regular attendance,dependability, and promptness are required for the scheduled work day 100% ofthe time, to ensure consistency and completeness of program's processes. Complywith the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere tothe Code of Conduct and Standards of Behavior policy requirements. Establishand maintain effective work relationships with individuals served and theirfamilies, supervisors, co-workers and visitors by demonstrating cooperative,courteous and respectful behavior at all times. Communicateregularly with supervisor. Open andprocess mail/email in a timely manner. Answerphone, collect phone messages and respond to requests timely and accurately. Maintainsafe and clean working environment by complying with procedures, rules andregulations. Performall work functions and interactions using a trauma informed approach. Displayprofessionalism when representing PermiaCare and the program in the community. Maintaincompliance with legal requirements and company policies and procedures. Maintainvalid and current driver's license, auto insurance, acceptable driving recordand reliable transportation at all times. Driving may be required for thisposition. Completeall training as assigned prior to due date. Plan,organize, assign, supervise, review, and evaluate the work of assignedemployees. Participatein the hiring process and termination process of assigned employees, includingrecommending selection of staff to hire. Completeemployee corrective actions as needed and in a timely manner. Communicateregularly with assigned employees. Ensurecompliance for performance evaluations for assigned employees. Performapproval of timesheets on time. Develop,implement, and monitor new and revised operational policies and workprocedures. Monitorcaseloads of assigned staff and assigns work accordingly. Coordinatewith Human Resources to respond to employee concerns or complaints. Establishexpectations and provide employee performance feedback on an on-going basis,including ensuring understanding of performance targets and goals. Provideorientation and on-going training, mentoring, and coaching to assignedemployees. Maintainquality and quantity of work performed within work unit. Fill infor subordinates when needed to ensure coverage. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are notdesignated as essential for the purposes of ADA; they are still requiredduties): Fill infor other staff as needed. Participatein team meeting or staffings. Participatein community activities and/or attends community meetings as needed. Participatein workgroups and committees as assigned. Providetranslation, if applicable. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledgeof IDD policies and statutes. Knowledge of Performance Contract and applicable Texas Administrative Code. Self-motivating. Ability to respect needs and perferences of the individual. Knowledgeof HIPAA and ability to protect confidentiality. Effectivemulti-tasking skills. Goodorganizational skills. Welcoming,positive behavior. Abilityto express self clearly and effectively, orally and in writing Effectivetime management skills. Exceptionalcustomer service skills, including positive attitude. Culturalsensitivity. Dependableattendance and punctuality. Knowledgeof trauma informed theories, principles and practices. Flexibilityand adaptability to different work environments. Excellentcomputer skills, including Word, Excel, Outlook, and Electronic Health Records(EHR). Readingand comprehending. Reasoningand analyzing. Abilityto coordinate with various inter-agency personnel. Abilityto fulfill PMAB and CPR/First Aid requirements Abilityto work independently Goodinterpersonal skills, including ability to build rapport with individualsincluding co-workers. Abilityto display comfort in interacting with individuals of diverse cultural, ethnicand economic backgrounds and with social service, healthcare, educational andcriminal justice organizations, as needed. Abilityto acquire and utilize new skills as the job requires. Abilityto work cooperatively and productively with supervisor, individuals,co-workers, and groups of persons at all levels of activity, contributing to aspirit of teamwork. Abilityto maintain highly confidential information. Abilityto remain calm in stressful situations. Abilityto plan and schedule work and implement directives without constantsupervision. Modelprofessionalism by appropriate dress, language, ethics and work habits. Abilityto drive personal and/or company vehicle. This position may require travel to agency program sites, community andresidential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. Conflictresolution skills. Decisionmaking abilities. Supervisoryand leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: LightLifting, under 15 lbs Walking Standing Sitting Climbingstairs Operatingoffice equipment Operatingmotor vehicle Abilityto see Identifycolors Depthperception needed Hearing(with aid) . click apply for full job details
DAS Technician- Dallas, TX
Communication Technology Services Inc Carrollton, Texas
Communication Technology Services (CTS), , provides custom, carrier-grade in-building and campus connectivity solutions for enterprises and mobile network operators, solving and managing the most complex networking challenges. We work on high profile, cutting edge projects all across the US. We have openings for Technicians in Dallas TX. We are open to ENTRY LEVEL candidates and will provide on-the-job training or Technician II or Technician III level with some DAS experience. Pay will be commensurate with experience. 100% Regional travel is a requirement for this position. JOB DESCRIPTION The Technician position will be working on the install of the DAS system in the field. Entry level candidates require learning/training to become knowledgeable in the processes and techniques to complete the construction and testing of systems to meet CTS standards. Responsibilities: Follow the direction of Field Manager/ Lead Tech. Part of Install team stringing coax and fiber cable. Install Antennas and Equipment as directed. Transporting materials. Attending Apprentice Classes (where applicable). Occasional site walk data collection for small venues, retail stores. Documentation of site walks for use in bidding process. Competent at pulling both Coax and Fiber. Proficient at Coax Cable Termination. Familiarity with Fusion splicing and fiber optic testing practices. Basic computer skills. Basic understanding of cable sweep test equipment and processes. Understand frequency band, Protocols and terminology. Competent at collecting information for closeout package. Ability to lead and direct Technicians and Apprentices in all aspects of DAS installation. Able to manage daily installation quality and schedule. Ability to conduct Site walk for small venues, retail stores. Documentation of site walks for future bidding. Able to accept direction, but also able to make good decisions when left to work un-supervised. Proficient with PIM & Sweep Testing of both Coax & Fiber. Competent at operation and understanding of all functions of Anritsu Site Master, test equipment. Qualifications: High School Diploma or GED. Clean driving record. Must pass a background check. Physical ability to: carry tools, materials, & ladders; climb ladders, lift up to 50lb as-needed, and perform daily required tasks. Pay based upon experience- $20-$30 PI4a39ddc6abd6-8399
04/03/2026
Full time
Communication Technology Services (CTS), , provides custom, carrier-grade in-building and campus connectivity solutions for enterprises and mobile network operators, solving and managing the most complex networking challenges. We work on high profile, cutting edge projects all across the US. We have openings for Technicians in Dallas TX. We are open to ENTRY LEVEL candidates and will provide on-the-job training or Technician II or Technician III level with some DAS experience. Pay will be commensurate with experience. 100% Regional travel is a requirement for this position. JOB DESCRIPTION The Technician position will be working on the install of the DAS system in the field. Entry level candidates require learning/training to become knowledgeable in the processes and techniques to complete the construction and testing of systems to meet CTS standards. Responsibilities: Follow the direction of Field Manager/ Lead Tech. Part of Install team stringing coax and fiber cable. Install Antennas and Equipment as directed. Transporting materials. Attending Apprentice Classes (where applicable). Occasional site walk data collection for small venues, retail stores. Documentation of site walks for use in bidding process. Competent at pulling both Coax and Fiber. Proficient at Coax Cable Termination. Familiarity with Fusion splicing and fiber optic testing practices. Basic computer skills. Basic understanding of cable sweep test equipment and processes. Understand frequency band, Protocols and terminology. Competent at collecting information for closeout package. Ability to lead and direct Technicians and Apprentices in all aspects of DAS installation. Able to manage daily installation quality and schedule. Ability to conduct Site walk for small venues, retail stores. Documentation of site walks for future bidding. Able to accept direction, but also able to make good decisions when left to work un-supervised. Proficient with PIM & Sweep Testing of both Coax & Fiber. Competent at operation and understanding of all functions of Anritsu Site Master, test equipment. Qualifications: High School Diploma or GED. Clean driving record. Must pass a background check. Physical ability to: carry tools, materials, & ladders; climb ladders, lift up to 50lb as-needed, and perform daily required tasks. Pay based upon experience- $20-$30 PI4a39ddc6abd6-8399
BluPeak Credit Union
Marketing Communications Manager
BluPeak Credit Union San Diego, California
Marketing Communications Manager US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Corporate Office Overview The Marketing Communications Manager plays a key role in the successful execution of BluPeak Credit Union's marketing and digital banking strategic plans. The manager supports the VP, Marketing and Digital Experience by driving initiatives that enhance the credit union's visibility, digital transformation efforts, and member experience. This position holds the ultimate responsibility of managing the day-to-day operations of the marketing and digital banking team. This role is responsible for the execution and oversight of integrated marketing, internal and external communications, and brand management initiatives ensuring all messaging, campaigns, and materials consistently support the credit union's brand, member engagement goals, and strategic objectives. The position collaborates cross-functionally with internal stakeholders to promote products, support digital adoption, and drive member growth. Responsibilities Marketing Strategy & Campaign Management • Develops and implements integrated marketing campaigns to attract, engage, and retain members across digital and traditional channels. • Leads cross-functional marketing initiatives including product rollouts, promotions, new technology launches, digital channel enhancements, and member onboarding communications. • Oversees the development and maintenance of the marketing content calendar and coordinate execution across all digital, traditional and branch channels. • Collaborates with creative and product teams to develop compelling marketing materials aligned with member needs and business goals. • Maintains brand consistency across all internal and external communications and ensures adherence to visual and style guidelines. Digital & Member Experience Support • Supports marketing strategies that drive digital platform adoption and optimize the digital banking member experience. • Oversees the evaluation, development, testing, and implementation of new digital banking platform initiatives. • Evaluates digital member journeys to ensure touchpoints are intuitive, on-brand, and optimized for engagement and performance. • Uses analytics and campaign data to refine messaging, target segments, and improve member communication effectiveness. Product & Program Marketing • Translates product features and benefits into clear, member-focused messaging across campaigns and collateral. • Manages marketing for key product areas, particularly deposit and loan offerings, including promotional campaigns and product lifecycle support. • Works closely with compliance and product teams to ensure marketing materials meet regulatory and brand standards. • Supports special event planning and implementation, including the annual employee meeting, strategic partner events, Annual Membership meeting, special board meetings, media events, business development events/on-sites, community events, and member education events (ex. workshops). Occasional meeting/event staffing support as assigned. Team & Project Management • Leads and manages a high-performing marketing and digital banking team, providing coaching, guidance, performance management, and professional development. • Prioritizes and assigns marketing projects, ensuring delivery is timely, accurate, and aligned with strategic objectives. • Collaborates cross-functionally to ensure alignment and support for enterprise-wide initiatives and campaigns. Budgeting & Vendor Management • Develops and manages assigned marketing, digital experience, and research budgets, ensuring programs are executed within financial guidelines. • Oversees third-party vendors and agency partners to support campaign execution, creative development, printing, mailing, and digital production. • Processes payables/receivables and provides budget variance reports, expense tracking, and recommendations for cost optimization. • Leads the development, deployment, and implementation of BluPeak's marketing automation tools, including its integration into enterprise-wide systems (core, account and loan origination systems, digital banking platforms, etc.) to improve member relationship building and member profitability. Data Analysis & Reporting • Monitors and reports on campaign performance, using data insights to enhance effectiveness and inform future planning. • Develops trend reports and performance dashboards to identify opportunities for engagement, retention, and product penetration. • Uses member segmentation and behavioral data to create targeted campaigns for specific member needs and life stages. Compliance & Regulatory Support • Ensures that all marketing and communication materials comply with applicable credit union policy, financial regulations, brand standards, and internal review processes. • Partners with Compliance, Risk, and Legal teams on development of required disclosures, privacy notices, fee schedules, and other annual publications. • Adheres to company policy and procedure, complete annual compliance training, and comply with business continuity and vendor management policy. These are crucial to the success of the organization and regulatory compliance and/or safety and soundness for the sustainability of the credit union. • Complies with all Anti-Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud. Administrative & Strategic Support • Supports annual planning, goal setting, and execution for marketing and digital banking initiatives aligned with organizational objectives. • Maintains up-to-date knowledge of marketing best practices, financial services trends, and digital tools to drive innovation. • Performs other duties as assigned to support departmental or organizational needs. SUPERVISORY RESPONSIBILITIES This position will manage up to 6 direct reports and carry out supervisory responsibilities in accordance with BluPeak's policies and applicable laws. This position will also supervise third-party vendors and project teams as assigned. Qualifications EDUCATION and/or EXPERIENCE B.A./B.S. degree in Marketing, Communications, or a related field. Minimum five years of direct marketing / communications experience is required, including a minimum of two years in a management/supervisor role. Strong knowledge of financial institution products, services, and competitors, along with experience in promotions, research, public relations, social media, and problem-solving preferred. TECHNOLOGY PROFICIENCY To perform this job, the employee must possess applicable technology skills. Strong phone and MS Office skills (including Excel, Word, Outlook, PowerPoint) and the ability to learn new programs as applicable. Must be proficient in desktop publishing environments, and have strong word processing and design software skills. Knowledge of Photoshop, Illustrator, In Design, and basic HTML required. OTHER QUALIFICATIONS • Self-directed with the ability to prioritize and multi-task, organize and meet scheduled deadlines and handle a variety of tasks concurrently in a fast-paced, deadline-driven environment. • Ability to effectively coordinate efforts through a diverse internal and external team • Ability to analyze data to identify key findings. • Superior project management, planning and organizational skills. • Strong team player with the ability to adapt to an ever-changing, organic environment • Must be hands-on with all facets of the job. • Ability to think strategically, as well as tactically. BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Employment may be contingent upon BluPeak Credit Union's receipt of an acceptable and job-related background check, drug screen and credit check, as applicable and permissible by law. BluPeak Credit Union is committed to working and providing reasonable accommodation to applicants with physical, mental disabilities and sincerely held religious beliefs. For more information, contact Human Resources. PM17 Compensation details: 00 Yearly Salary PI2787af67dc13-3554
04/03/2026
Full time
Marketing Communications Manager US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Corporate Office Overview The Marketing Communications Manager plays a key role in the successful execution of BluPeak Credit Union's marketing and digital banking strategic plans. The manager supports the VP, Marketing and Digital Experience by driving initiatives that enhance the credit union's visibility, digital transformation efforts, and member experience. This position holds the ultimate responsibility of managing the day-to-day operations of the marketing and digital banking team. This role is responsible for the execution and oversight of integrated marketing, internal and external communications, and brand management initiatives ensuring all messaging, campaigns, and materials consistently support the credit union's brand, member engagement goals, and strategic objectives. The position collaborates cross-functionally with internal stakeholders to promote products, support digital adoption, and drive member growth. Responsibilities Marketing Strategy & Campaign Management • Develops and implements integrated marketing campaigns to attract, engage, and retain members across digital and traditional channels. • Leads cross-functional marketing initiatives including product rollouts, promotions, new technology launches, digital channel enhancements, and member onboarding communications. • Oversees the development and maintenance of the marketing content calendar and coordinate execution across all digital, traditional and branch channels. • Collaborates with creative and product teams to develop compelling marketing materials aligned with member needs and business goals. • Maintains brand consistency across all internal and external communications and ensures adherence to visual and style guidelines. Digital & Member Experience Support • Supports marketing strategies that drive digital platform adoption and optimize the digital banking member experience. • Oversees the evaluation, development, testing, and implementation of new digital banking platform initiatives. • Evaluates digital member journeys to ensure touchpoints are intuitive, on-brand, and optimized for engagement and performance. • Uses analytics and campaign data to refine messaging, target segments, and improve member communication effectiveness. Product & Program Marketing • Translates product features and benefits into clear, member-focused messaging across campaigns and collateral. • Manages marketing for key product areas, particularly deposit and loan offerings, including promotional campaigns and product lifecycle support. • Works closely with compliance and product teams to ensure marketing materials meet regulatory and brand standards. • Supports special event planning and implementation, including the annual employee meeting, strategic partner events, Annual Membership meeting, special board meetings, media events, business development events/on-sites, community events, and member education events (ex. workshops). Occasional meeting/event staffing support as assigned. Team & Project Management • Leads and manages a high-performing marketing and digital banking team, providing coaching, guidance, performance management, and professional development. • Prioritizes and assigns marketing projects, ensuring delivery is timely, accurate, and aligned with strategic objectives. • Collaborates cross-functionally to ensure alignment and support for enterprise-wide initiatives and campaigns. Budgeting & Vendor Management • Develops and manages assigned marketing, digital experience, and research budgets, ensuring programs are executed within financial guidelines. • Oversees third-party vendors and agency partners to support campaign execution, creative development, printing, mailing, and digital production. • Processes payables/receivables and provides budget variance reports, expense tracking, and recommendations for cost optimization. • Leads the development, deployment, and implementation of BluPeak's marketing automation tools, including its integration into enterprise-wide systems (core, account and loan origination systems, digital banking platforms, etc.) to improve member relationship building and member profitability. Data Analysis & Reporting • Monitors and reports on campaign performance, using data insights to enhance effectiveness and inform future planning. • Develops trend reports and performance dashboards to identify opportunities for engagement, retention, and product penetration. • Uses member segmentation and behavioral data to create targeted campaigns for specific member needs and life stages. Compliance & Regulatory Support • Ensures that all marketing and communication materials comply with applicable credit union policy, financial regulations, brand standards, and internal review processes. • Partners with Compliance, Risk, and Legal teams on development of required disclosures, privacy notices, fee schedules, and other annual publications. • Adheres to company policy and procedure, complete annual compliance training, and comply with business continuity and vendor management policy. These are crucial to the success of the organization and regulatory compliance and/or safety and soundness for the sustainability of the credit union. • Complies with all Anti-Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud. Administrative & Strategic Support • Supports annual planning, goal setting, and execution for marketing and digital banking initiatives aligned with organizational objectives. • Maintains up-to-date knowledge of marketing best practices, financial services trends, and digital tools to drive innovation. • Performs other duties as assigned to support departmental or organizational needs. SUPERVISORY RESPONSIBILITIES This position will manage up to 6 direct reports and carry out supervisory responsibilities in accordance with BluPeak's policies and applicable laws. This position will also supervise third-party vendors and project teams as assigned. Qualifications EDUCATION and/or EXPERIENCE B.A./B.S. degree in Marketing, Communications, or a related field. Minimum five years of direct marketing / communications experience is required, including a minimum of two years in a management/supervisor role. Strong knowledge of financial institution products, services, and competitors, along with experience in promotions, research, public relations, social media, and problem-solving preferred. TECHNOLOGY PROFICIENCY To perform this job, the employee must possess applicable technology skills. Strong phone and MS Office skills (including Excel, Word, Outlook, PowerPoint) and the ability to learn new programs as applicable. Must be proficient in desktop publishing environments, and have strong word processing and design software skills. Knowledge of Photoshop, Illustrator, In Design, and basic HTML required. OTHER QUALIFICATIONS • Self-directed with the ability to prioritize and multi-task, organize and meet scheduled deadlines and handle a variety of tasks concurrently in a fast-paced, deadline-driven environment. • Ability to effectively coordinate efforts through a diverse internal and external team • Ability to analyze data to identify key findings. • Superior project management, planning and organizational skills. • Strong team player with the ability to adapt to an ever-changing, organic environment • Must be hands-on with all facets of the job. • Ability to think strategically, as well as tactically. BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Employment may be contingent upon BluPeak Credit Union's receipt of an acceptable and job-related background check, drug screen and credit check, as applicable and permissible by law. BluPeak Credit Union is committed to working and providing reasonable accommodation to applicants with physical, mental disabilities and sincerely held religious beliefs. For more information, contact Human Resources. PM17 Compensation details: 00 Yearly Salary PI2787af67dc13-3554
DAS Technician- Phoenix, AZ
Communication Technology Services Inc Phoenix, Arizona
Communication Technology Services (CTS), , provides custom, carrier-grade in-building and campus connectivity solutions for enterprises and mobile network operators, solving and managing the most complex networking challenges. We work on high profile, cutting edge projects all across the US. We have openings for Technicians in Phoenix, AZ We are open to ENTRY LEVEL candidates and will provide on-the-job training or Technician II or Technician III level with some DAS experience. JOB DESCRIPTION Responsibilities: Follow the direction of Field Manager/ Lead Tech. Part of Install team stringing coax and fiber cable. Install Antennas and Equipment as directed. Transporting materials. Attending Apprentice Classes (where applicable). Occasional site walk data collection for small venues, retail stores. Documentation of site walks for use in bidding process. Competent at pulling both Coax and Fiber. Proficient at Coax Cable Termination. Familiarity with Fusion splicing and fiber optic testing practices. Basic computer skills. Basic understanding of cable sweep test equipment and processes. Understand frequency band, Protocols and terminology. Competent at collecting information for closeout package. Ability to lead and direct Technicians and Apprentices in all aspects of DAS installation. Able to manage daily installation quality and schedule. Ability to conduct Site walk for small venues, retail stores. Documentation of site walks for future bidding. Able to accept direction, but also able to make good decisions when left to work un-supervised. Proficient with PIM & Sweep Testing of both Coax & Fiber. Competent at operation and understanding of all functions of Anritsu Site Master, test equipment. Qualifications: High School Diploma or GED. Clean driving record. Must pass a background check. Physical ability to: carry tools, materials, & ladders; climb ladders, lift up to 50lb as-needed, and perform daily required tasks. Pay will be commensurate with experience. $21 $30hr PIdc272367d5ca-1893
04/03/2026
Full time
Communication Technology Services (CTS), , provides custom, carrier-grade in-building and campus connectivity solutions for enterprises and mobile network operators, solving and managing the most complex networking challenges. We work on high profile, cutting edge projects all across the US. We have openings for Technicians in Phoenix, AZ We are open to ENTRY LEVEL candidates and will provide on-the-job training or Technician II or Technician III level with some DAS experience. JOB DESCRIPTION Responsibilities: Follow the direction of Field Manager/ Lead Tech. Part of Install team stringing coax and fiber cable. Install Antennas and Equipment as directed. Transporting materials. Attending Apprentice Classes (where applicable). Occasional site walk data collection for small venues, retail stores. Documentation of site walks for use in bidding process. Competent at pulling both Coax and Fiber. Proficient at Coax Cable Termination. Familiarity with Fusion splicing and fiber optic testing practices. Basic computer skills. Basic understanding of cable sweep test equipment and processes. Understand frequency band, Protocols and terminology. Competent at collecting information for closeout package. Ability to lead and direct Technicians and Apprentices in all aspects of DAS installation. Able to manage daily installation quality and schedule. Ability to conduct Site walk for small venues, retail stores. Documentation of site walks for future bidding. Able to accept direction, but also able to make good decisions when left to work un-supervised. Proficient with PIM & Sweep Testing of both Coax & Fiber. Competent at operation and understanding of all functions of Anritsu Site Master, test equipment. Qualifications: High School Diploma or GED. Clean driving record. Must pass a background check. Physical ability to: carry tools, materials, & ladders; climb ladders, lift up to 50lb as-needed, and perform daily required tasks. Pay will be commensurate with experience. $21 $30hr PIdc272367d5ca-1893
Junior Data Associate, Council on Smallholder Agricultural Finance
Global Development Incubator Washington, Washington DC
Company Description Council on Smallholder Agricultural Finance (CSAF) is a global member network of lending practitioners working to promote and expand responsible finance for agricultural small- and medium-enterprises (SMEs), including both producer organizations and private enterprises. Our members and field building partners are pioneering financial institutions and ecosystem actors that come together to share learning and promote the growth of a thriving market that generates long-term economic, social, and environmental impact by meeting the financing needs of inclusive agricultural SMEs globally. CSAF promotes shared learning, industry standards, and stronger social and environmental outcomes through data, collaboration, and evidence-based insights. Job Description The Junior Data Associate will support the collection, validation, analysis, and publication of CSAF members' lending data, helping ensure CSAF's data analysis, and public dashboards are accurate, well-documented, and useful to CSAF members and practitioners, partners, and other stakeholders. This role will report to the CSAF Data & Learning Manager and provide additional support to the CSAF Director. Key Responsibilities A Data collection, review & analysis Collect and consolidate member-submitted annual data based on pre-established templates and norms. Validate data submissions for completeness, consistency and accuracy. Maintain clean, analysis-ready master datasets with clear versioning and documentation. Clean and standardize fields for analysis (edates, geographies, categories, currency/units where relevant). Support drafting the analysis outputs to support CSAF publications, presentations, and learning products. Assist in preparing analysis for CSAF publications, presentations, and learning materials. Support updates to the internal data analysis and CSAF Open Data Portal. Provide quality assurance on dashboard outputs by reconciling aggregates vs source tables before publishing. Act as a thought partner on new insight generation, potential analysis, and the presentation of data and insights to external stakeholders. B Member coordination & planning Work with CSAF members to resolve data questions and improve submission quality. Maintain submission guidance, templates, and definitions to streamline reporting. Keep the work plan and activity progress consistently updated. Coordinate informational technical sessions with CSAF members, partners, and external experts. Support with logistics planning or the annual in-person Convening in Europe. Qualifications Ideal candidates will have 1-3 years of experience in data analysis, paired with an appetite to develop planning and project management skills, an intellectual curiosity and commitment to learning, and a desire to create positive social impact. Bachelor degree or equivalent with 1-3 years of experience in data analysis, research, or data operations. Demonstrated Excel skills and comfort working with real-world lending data. Experience with data cleaning and review. High attention to detail and strong quality assurance habits. Strong English language proficiency; working knowledge of Spanish or French is a plus. Ability to communicate clearly with technical and non-technical stakeholders. Willingness and availability to travel to Europe minimum 1 week per year. Enthusiasm for learning. Preferred (but not required) Exposure to development finance, impact investing, agricultural finance, or banking. Familiarity with dashboards (Power BI, Tableau). Interest in transparency, responsible data sharing, and sector learning. The consultant would begin with a 1-year contract for 224 days with the potential to be renewed upon excellent performance. Additional Information If you believe you can clearly demonstrate your abilities to meet the relevant criteria for the role, eligible candidates should submit a CV, cover letter, and desired daily rate.
04/02/2026
Full time
Company Description Council on Smallholder Agricultural Finance (CSAF) is a global member network of lending practitioners working to promote and expand responsible finance for agricultural small- and medium-enterprises (SMEs), including both producer organizations and private enterprises. Our members and field building partners are pioneering financial institutions and ecosystem actors that come together to share learning and promote the growth of a thriving market that generates long-term economic, social, and environmental impact by meeting the financing needs of inclusive agricultural SMEs globally. CSAF promotes shared learning, industry standards, and stronger social and environmental outcomes through data, collaboration, and evidence-based insights. Job Description The Junior Data Associate will support the collection, validation, analysis, and publication of CSAF members' lending data, helping ensure CSAF's data analysis, and public dashboards are accurate, well-documented, and useful to CSAF members and practitioners, partners, and other stakeholders. This role will report to the CSAF Data & Learning Manager and provide additional support to the CSAF Director. Key Responsibilities A Data collection, review & analysis Collect and consolidate member-submitted annual data based on pre-established templates and norms. Validate data submissions for completeness, consistency and accuracy. Maintain clean, analysis-ready master datasets with clear versioning and documentation. Clean and standardize fields for analysis (edates, geographies, categories, currency/units where relevant). Support drafting the analysis outputs to support CSAF publications, presentations, and learning products. Assist in preparing analysis for CSAF publications, presentations, and learning materials. Support updates to the internal data analysis and CSAF Open Data Portal. Provide quality assurance on dashboard outputs by reconciling aggregates vs source tables before publishing. Act as a thought partner on new insight generation, potential analysis, and the presentation of data and insights to external stakeholders. B Member coordination & planning Work with CSAF members to resolve data questions and improve submission quality. Maintain submission guidance, templates, and definitions to streamline reporting. Keep the work plan and activity progress consistently updated. Coordinate informational technical sessions with CSAF members, partners, and external experts. Support with logistics planning or the annual in-person Convening in Europe. Qualifications Ideal candidates will have 1-3 years of experience in data analysis, paired with an appetite to develop planning and project management skills, an intellectual curiosity and commitment to learning, and a desire to create positive social impact. Bachelor degree or equivalent with 1-3 years of experience in data analysis, research, or data operations. Demonstrated Excel skills and comfort working with real-world lending data. Experience with data cleaning and review. High attention to detail and strong quality assurance habits. Strong English language proficiency; working knowledge of Spanish or French is a plus. Ability to communicate clearly with technical and non-technical stakeholders. Willingness and availability to travel to Europe minimum 1 week per year. Enthusiasm for learning. Preferred (but not required) Exposure to development finance, impact investing, agricultural finance, or banking. Familiarity with dashboards (Power BI, Tableau). Interest in transparency, responsible data sharing, and sector learning. The consultant would begin with a 1-year contract for 224 days with the potential to be renewed upon excellent performance. Additional Information If you believe you can clearly demonstrate your abilities to meet the relevant criteria for the role, eligible candidates should submit a CV, cover letter, and desired daily rate.
Teaching and Learning Strategist (Psychology)
Macmillan Learning Austin, Texas
DescriptionAt Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! The Teaching and Learning Strategist (Psychology) plays a critical role in surfacing, validating, and amplifying pedagogical needs that inform Macmillan Learning's courseware and digital solutions. As a pedagogical expert, the TLS engages with instructors, departments, and institutions to uncover real-world teaching challenges and translate them into actionable insights. The Teaching and Learning Strategist (Psychology) partners closely with the Program team to inform investment decisions, with Course Product Managers to develop insights based on platform data, with Sales to capture feedback from onboarding and adoption, and with the Learning Science & Research (LSR) team to integrate evidence-based practices into courses and inform research into customer pain points. A key responsibility of this role is to identify, cultivate, and sustain relationships with thoughtful, forward-looking instructors who can co-create, pilot, and provide ongoing feedback that directly informs Macmillan's product development and pedagogical strategy. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization. Major responsibilities include, but are not limited to: Pedagogical Insights Discovery Provide Program Managers with field-based pedagogical insights to inform investment decisions that support innovative experimentation or strengthen long-term adoption. Gather data through day-to-day interactions and structured discovery (such as interviews, classroom observations, focus groups, surveys) with instructors and departments. Translate findings into insights that inform business opportunities and strategies. Partner with Implementation Specialists to identify recurring adoption challenges that may affect long-term retention. Be expert in and curious about platform behavioral data and dashboards. Collaborate with Course Product Managers to develop insights and hypotheses for further research. Collaborate with the Learning Science and Research team to inform research into how our platforms impact teaching and student success. Co-develop personas, use cases, and narratives that tie Macmillan's solutions to measurable, ongoing teaching impact. Instructor Network and Engagement Build and sustain a diverse network of instructors whose real-world teaching practices and classroom experiences shape product development and adoption strategies. Partner with the Program team to cultivate relationships with faculty who serve as discovery partners, pilot collaborators, and ongoing pedagogical advisors. Develop instructor advocates who champion Macmillan's solutions within their institutions and reinforce long-term retention. Campus travel and conference participation should be prioritized as methods of building relationships. Go-to-Market and Customer-Facing Enablement Collaborate in sales situations, including consulting on or delivering in-person and virtual presentations, to demonstrate to potential customers the ways that features of our course solutions can be used to address their needs. Advise customers, in collaboration with Implementation Specialists and Course Product Managers, about courseware implementation practices that best fit their needs. Support class testers and potential customers with services such as consultation, correlation guides, and implementation guides. Partner with Marketing to highlight pedagogical value in messaging and campaigns. Provide Sales with clear narratives and training that connect instructor pain points to Macmillan's solutions. Share pedagogical insights and stories that demonstrate product impact and differentiation in the marketplace. Competitive and Market Scanning Continuously evaluate competitor platforms and instructional practices to ensure Macmillan's solutions remain differentiated and sticky. Identify opportunities for Macmillan to differentiate through pedagogy, usability, or instructional design. Assess potential external partners who could strengthen Macmillan's pedagogical credibility or product portfolio. Share competitive insights with Program, Product, and Marketing teams to inform strategic positioning. Internal Pedagogical Thought Leadership Create and share artifacts (insight reports, journey maps, use-case narratives) that make customer needs and factors for retention visible to cross-functional teams. Educate colleagues in Sales, Marketing, Product, and Content on emerging instructional trends and their pedagogical implications. Required Qualifications: Master's Degree in Psychology. 5 years of experience teaching Psychology at collegiate level or in educational publishing (college level a plus) or related; understanding of the business, its processes, market, and trends. Curriculum design experience. Demonstrated ability to analyze and synthesize information from a diverse array of sources in order to understand issues, identify opportunities, anticipate outcomes, and support sound decision making. Must demonstrate strong written and oral communication skills; must be able to listen to and communicate clearly and strategically with diverse audiences, promoting dialogue and building consensus to achieve objectives. Track record of generating viable new approaches and solutions to problems or challenges in an increasingly digital learning environment. Preferred Qualifications: Teaching experience in a higher education. Experience supporting customers using learning management or courseware solutions. Demonstrated ability to identify and champion innovative instructional approaches that improve student outcomes and product differentiation. Strong interest in and working knowledge of AI in education, including generative AI, AI-assisted assessment, and analytics-driven personalization. Deep familiarity with current trends in Psychology education, including research methods instruction, data literacy, inclusive teaching practices, and application-based learning. Willingness to experiment, iterate, and share learnings to support a culture of innovation and continuous improvement. Salary Range: $75,000 - $85,000 / year. Exemption Status: Exempt Physical Requirements: Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week - regularly, as needed The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD&D insurance And much more! Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit or see us on or join our . Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany. At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning . click apply for full job details
04/02/2026
Full time
DescriptionAt Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! The Teaching and Learning Strategist (Psychology) plays a critical role in surfacing, validating, and amplifying pedagogical needs that inform Macmillan Learning's courseware and digital solutions. As a pedagogical expert, the TLS engages with instructors, departments, and institutions to uncover real-world teaching challenges and translate them into actionable insights. The Teaching and Learning Strategist (Psychology) partners closely with the Program team to inform investment decisions, with Course Product Managers to develop insights based on platform data, with Sales to capture feedback from onboarding and adoption, and with the Learning Science & Research (LSR) team to integrate evidence-based practices into courses and inform research into customer pain points. A key responsibility of this role is to identify, cultivate, and sustain relationships with thoughtful, forward-looking instructors who can co-create, pilot, and provide ongoing feedback that directly informs Macmillan's product development and pedagogical strategy. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization. Major responsibilities include, but are not limited to: Pedagogical Insights Discovery Provide Program Managers with field-based pedagogical insights to inform investment decisions that support innovative experimentation or strengthen long-term adoption. Gather data through day-to-day interactions and structured discovery (such as interviews, classroom observations, focus groups, surveys) with instructors and departments. Translate findings into insights that inform business opportunities and strategies. Partner with Implementation Specialists to identify recurring adoption challenges that may affect long-term retention. Be expert in and curious about platform behavioral data and dashboards. Collaborate with Course Product Managers to develop insights and hypotheses for further research. Collaborate with the Learning Science and Research team to inform research into how our platforms impact teaching and student success. Co-develop personas, use cases, and narratives that tie Macmillan's solutions to measurable, ongoing teaching impact. Instructor Network and Engagement Build and sustain a diverse network of instructors whose real-world teaching practices and classroom experiences shape product development and adoption strategies. Partner with the Program team to cultivate relationships with faculty who serve as discovery partners, pilot collaborators, and ongoing pedagogical advisors. Develop instructor advocates who champion Macmillan's solutions within their institutions and reinforce long-term retention. Campus travel and conference participation should be prioritized as methods of building relationships. Go-to-Market and Customer-Facing Enablement Collaborate in sales situations, including consulting on or delivering in-person and virtual presentations, to demonstrate to potential customers the ways that features of our course solutions can be used to address their needs. Advise customers, in collaboration with Implementation Specialists and Course Product Managers, about courseware implementation practices that best fit their needs. Support class testers and potential customers with services such as consultation, correlation guides, and implementation guides. Partner with Marketing to highlight pedagogical value in messaging and campaigns. Provide Sales with clear narratives and training that connect instructor pain points to Macmillan's solutions. Share pedagogical insights and stories that demonstrate product impact and differentiation in the marketplace. Competitive and Market Scanning Continuously evaluate competitor platforms and instructional practices to ensure Macmillan's solutions remain differentiated and sticky. Identify opportunities for Macmillan to differentiate through pedagogy, usability, or instructional design. Assess potential external partners who could strengthen Macmillan's pedagogical credibility or product portfolio. Share competitive insights with Program, Product, and Marketing teams to inform strategic positioning. Internal Pedagogical Thought Leadership Create and share artifacts (insight reports, journey maps, use-case narratives) that make customer needs and factors for retention visible to cross-functional teams. Educate colleagues in Sales, Marketing, Product, and Content on emerging instructional trends and their pedagogical implications. Required Qualifications: Master's Degree in Psychology. 5 years of experience teaching Psychology at collegiate level or in educational publishing (college level a plus) or related; understanding of the business, its processes, market, and trends. Curriculum design experience. Demonstrated ability to analyze and synthesize information from a diverse array of sources in order to understand issues, identify opportunities, anticipate outcomes, and support sound decision making. Must demonstrate strong written and oral communication skills; must be able to listen to and communicate clearly and strategically with diverse audiences, promoting dialogue and building consensus to achieve objectives. Track record of generating viable new approaches and solutions to problems or challenges in an increasingly digital learning environment. Preferred Qualifications: Teaching experience in a higher education. Experience supporting customers using learning management or courseware solutions. Demonstrated ability to identify and champion innovative instructional approaches that improve student outcomes and product differentiation. Strong interest in and working knowledge of AI in education, including generative AI, AI-assisted assessment, and analytics-driven personalization. Deep familiarity with current trends in Psychology education, including research methods instruction, data literacy, inclusive teaching practices, and application-based learning. Willingness to experiment, iterate, and share learnings to support a culture of innovation and continuous improvement. Salary Range: $75,000 - $85,000 / year. Exemption Status: Exempt Physical Requirements: Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week - regularly, as needed The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD&D insurance And much more! Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit or see us on or join our . Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany. At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning . click apply for full job details
DAS Project Manager (Dallas)
Communication Technology Services Inc Carrollton, Texas
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced DAS Project Manager to support our Texas region. Candidates should reside in the greater Dallas, TX area. This position includes regional travel. DAS experience REQUIRED! QUALIFICATIONS: Bachelor's Degree or equivalent work experience. Three (3) to Five (5) years of project management experience with strong technical background, preferably in the fields of telecommunication or engineering. Customer-facing project management experience. Advanced knowledge of Telecommunications and/or Wireless Project Management. Ability to interpret blueprints and other project documents. Ability to define and track project financials. Ability to interpret and create project schedules. Ability to manage multiple projects simultaneously. Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues. Strong verbal and written communication skills. Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio). Proven ability to work in a fast-paced environment and adapt quickly to change. Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude. Must be able to travel within region with valid driver's license. JOB DESCRIPTION: As part of the South Central Team; the Project Manager is responsible for overseeing Pre-construction activities, Construction/Implementation, System Commissioning/Integration and Closeout of Wireless In-Building Networks. The PM or "Project Owner's" responsibilities includes, but not limited to: Safety, Quality, Finances, Schedule and Communication. RESPONSIBILITIES: Review and verify project design, scope and quote with the "Proposal Owner" while defining stakeholders, project goals, task, constraints, risks, timelines and deliverables. Maintain comprehensive project documentation using CTS' cloud-based file system. Identify and manage project dependencies and critical path. Determine and assess the resources required to complete project scope, to include: subcontractors, technicians, CAD or Design Center, system performance or National Team support. Develop project schedules, job trackers, safety plan, submittals and any necessary support documentation to ensure project success. Set and continually manage project expectations with internal operations team and project stakeholders. Attend in person or virtual team/stakeholder meetings. Perform site visits for pre-construction, QA/QC, punch walks and/or to ensure documentation captured for customer deliverables and scope adds. Work with Purchasing Dept. for material/equipment and subcontractor PO releases. Conduct subcontractor scope reviews, as needed. Deliver daily project updates with completion tracking. Track and updated project financial health weekly, using internal databases and field completion tracking. Verifying monthly billing and vendor payments Proactively manage changes in project scope, schedule and job health, identify potential issues and devise course of action. Develop cost estimates for identified scope changes Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Creation and tracking of RFI's, Submittals and Cost Logs. Ensure all project teams are adhering to proper safety protocols (JSAs, Daily Safety Meetings, Tool Box Talks, PPE) and have the proper tools/equipment to complete the defined tasks safely. Ensure installation quality is being kept to the highest standards. Track project milestones and coordinate post construction activities, such as: system commissioning, integration, optimization, data collection, inspections or acceptance testing. Manage project deliverables, closeout package completion and customer delivery in a timely manner. Coach, Mentor, Motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work Build, develop and grow business relationships vital to the success of the project. Continuously improve project management practices based on lessons learned in the design and implementation process. Commensurate with experience: $90k-$140k PI8943f58974fe-0179
04/02/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced DAS Project Manager to support our Texas region. Candidates should reside in the greater Dallas, TX area. This position includes regional travel. DAS experience REQUIRED! QUALIFICATIONS: Bachelor's Degree or equivalent work experience. Three (3) to Five (5) years of project management experience with strong technical background, preferably in the fields of telecommunication or engineering. Customer-facing project management experience. Advanced knowledge of Telecommunications and/or Wireless Project Management. Ability to interpret blueprints and other project documents. Ability to define and track project financials. Ability to interpret and create project schedules. Ability to manage multiple projects simultaneously. Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues. Strong verbal and written communication skills. Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio). Proven ability to work in a fast-paced environment and adapt quickly to change. Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude. Must be able to travel within region with valid driver's license. JOB DESCRIPTION: As part of the South Central Team; the Project Manager is responsible for overseeing Pre-construction activities, Construction/Implementation, System Commissioning/Integration and Closeout of Wireless In-Building Networks. The PM or "Project Owner's" responsibilities includes, but not limited to: Safety, Quality, Finances, Schedule and Communication. RESPONSIBILITIES: Review and verify project design, scope and quote with the "Proposal Owner" while defining stakeholders, project goals, task, constraints, risks, timelines and deliverables. Maintain comprehensive project documentation using CTS' cloud-based file system. Identify and manage project dependencies and critical path. Determine and assess the resources required to complete project scope, to include: subcontractors, technicians, CAD or Design Center, system performance or National Team support. Develop project schedules, job trackers, safety plan, submittals and any necessary support documentation to ensure project success. Set and continually manage project expectations with internal operations team and project stakeholders. Attend in person or virtual team/stakeholder meetings. Perform site visits for pre-construction, QA/QC, punch walks and/or to ensure documentation captured for customer deliverables and scope adds. Work with Purchasing Dept. for material/equipment and subcontractor PO releases. Conduct subcontractor scope reviews, as needed. Deliver daily project updates with completion tracking. Track and updated project financial health weekly, using internal databases and field completion tracking. Verifying monthly billing and vendor payments Proactively manage changes in project scope, schedule and job health, identify potential issues and devise course of action. Develop cost estimates for identified scope changes Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Creation and tracking of RFI's, Submittals and Cost Logs. Ensure all project teams are adhering to proper safety protocols (JSAs, Daily Safety Meetings, Tool Box Talks, PPE) and have the proper tools/equipment to complete the defined tasks safely. Ensure installation quality is being kept to the highest standards. Track project milestones and coordinate post construction activities, such as: system commissioning, integration, optimization, data collection, inspections or acceptance testing. Manage project deliverables, closeout package completion and customer delivery in a timely manner. Coach, Mentor, Motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work Build, develop and grow business relationships vital to the success of the project. Continuously improve project management practices based on lessons learned in the design and implementation process. Commensurate with experience: $90k-$140k PI8943f58974fe-0179
AI Strategy - Oil & Gas Sector - Senior Manager - Consulting - Location OPEN
Ernst & Young Oman Miami, Florida
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Overview AI & Data - AI Strategy - Senior Manager - Oil & Gas Sector The opportunity As part of our growing AI & Data practice, we are seeking a highly experienced Senior Manager to lead enterprise AI strategy and quantitative modeling efforts for our clients in the Oil & Gas sector. This individual will bring deep industry expertise, along with a proven track record of designing and operationalizing responsible, scalable, and value-aligned AI solutions. You'll lead high-impact client engagements focused on Generative AI, Agentic AI, MLOps, and AI governance frameworks - driving measurable outcomes in upstream, midstream, and downstream operations. As a Senior Manager in AI Strategy, you will leverage proprietary, industry-aligned business models and innovative operating model designs to deliver impactful AI investments. You will be responsible for capability assessments, operating model design, product management, governance, and process design, ensuring that AI initiatives align with business strategies and stakeholder needs. Your key responsibilities In this role, you will lead the delivery of complex AI strategies that enhance business effectiveness and efficiency. You will work closely with clients to envision how AI can transform their markets, products, and capabilities. This position offers the opportunity to engage with business and technology leaders, driving strategic programs that significantly impact their operations. Lead engagement delivery, ensuring quality and risk management throughout the project lifecycle. Manage client relationships, focusing on revenue generation and the identification of new opportunities. Develop and manage resource plans and budgets for engagements, ensuring alignment with performance objectives. Define and implement enterprise-wide AI and quantitative modeling strategy tailored to oil & gas value chains (e.g., asset optimization, drilling, trading, predictive maintenance). Establish AI governance frameworks that ensure responsible AI adoption, ethical use of data, model risk management, and alignment with evolving regulations. Design and operationalize Agentic AI solutions to automate reasoning, planning, and decision-making tasks in complex environments. Drive the prioritization of AI use cases based on business value, feasibility, and risk, ensuring ROI on AI initiatives. Lead multidisciplinary teams of data scientists, engineers, and consultants to deliver end-to-end AI platforms and solutions. Partner with senior business and IT leaders to identify strategic opportunities and shape AI-enabled business transformation. Implement and scale ModelOps and MLOps practices, ensuring transparency, reproducibility, and monitoring of models in production. Lead AI solution architecture, including hybrid deployments on cloud (e.g. Microsoft Azure, Amazon AWS). Serve as a thought leader in emerging AI technologies, including Generative AI, foundation models, RAG and Agentic AI. Drive internal capability building and innovation in Responsible AI, agentic workflows, and energy sector-specific solutions . Skills and attributes for success To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex challenges and deliver innovative solutions will be crucial. Strong analytical and decision-making skills to develop solutions to complex problems. Proven experience in managing client relationships and leading teams. Ability to communicate effectively and influence stakeholders at all levels. To qualify for the role, you must have Bachelor's degree required; Master's degree preferred with focus in Computer Science, Applied Math, or related field with prior consulting experience required. 10+ years of experience in technology consulting, digital transformation, or AI-driven business solutions. 5+ years of leadership in AI/ML projects, including team management and executive stakeholder engagement. Typically, no less than 5 - 7 years of relevant experience. Strong expertise in AI Platforms and Tools. Proficiency in Data Architecture Design and Modelling. Experience in Digital Transformation and IT Effectiveness Assessment. Knowledge of Emerging Technologies and Technology Strategy, Vision, and Roadmap. Ability to build and manage relationships effectively. Strong exposure to oil & gas industry operations, value levers, and use case landscape. Proven success in developing AI strategy and governance models, including frameworks for Responsible AI, risk, and compliance. Hands-on experience with Generative AI frameworks (e.g., OpenAI, Hugging Face, LangChain, RAG). Experience architecting and scaling MLOps platforms and data science workflows in cloud-native environments. Proficiency in Python and tools like Pandas, PyTorch, Scikit-learn, Spark, SQL. Experience with CI/CD, containerization (e.g., Docker, Kubernetes), and MLFlow or similar tools. Strong client-facing skills with the ability to articulate technical topics to business executives. Ideally, you'll also have Experience in managing change and leading teams. Strong negotiation and influencing skills. Familiarity with sector knowledge and commercial acumen. Prior experience leading AI initiatives in the energy or oil & gas sector, including exploration, refining, or energy trading. Familiarity with agentic AI concepts, cognitive architectures, and autonomous agents. Working knowledge of ESG data, climate risk modeling, and regulatory trends in energy. AI certifications (Microsoft, AWS, NVIDIA, Databricks, or equivalent). Exposure to agile delivery models and design thinking approaches. What we look for We seek individuals who are not only skilled but also passionate about driving innovation and transformation through AI. Top performers are those who can think critically, solve complex problems, and communicate effectively with diverse stakeholders. If you are eager to make a significant impact and thrive in a collaborative environment, we want to hear from you! FY26NATAID What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Overview AI & Data - AI Strategy - Senior Manager - Oil & Gas Sector The opportunity As part of our growing AI & Data practice, we are seeking a highly experienced Senior Manager to lead enterprise AI strategy and quantitative modeling efforts for our clients in the Oil & Gas sector. This individual will bring deep industry expertise, along with a proven track record of designing and operationalizing responsible, scalable, and value-aligned AI solutions. You'll lead high-impact client engagements focused on Generative AI, Agentic AI, MLOps, and AI governance frameworks - driving measurable outcomes in upstream, midstream, and downstream operations. As a Senior Manager in AI Strategy, you will leverage proprietary, industry-aligned business models and innovative operating model designs to deliver impactful AI investments. You will be responsible for capability assessments, operating model design, product management, governance, and process design, ensuring that AI initiatives align with business strategies and stakeholder needs. Your key responsibilities In this role, you will lead the delivery of complex AI strategies that enhance business effectiveness and efficiency. You will work closely with clients to envision how AI can transform their markets, products, and capabilities. This position offers the opportunity to engage with business and technology leaders, driving strategic programs that significantly impact their operations. Lead engagement delivery, ensuring quality and risk management throughout the project lifecycle. Manage client relationships, focusing on revenue generation and the identification of new opportunities. Develop and manage resource plans and budgets for engagements, ensuring alignment with performance objectives. Define and implement enterprise-wide AI and quantitative modeling strategy tailored to oil & gas value chains (e.g., asset optimization, drilling, trading, predictive maintenance). Establish AI governance frameworks that ensure responsible AI adoption, ethical use of data, model risk management, and alignment with evolving regulations. Design and operationalize Agentic AI solutions to automate reasoning, planning, and decision-making tasks in complex environments. Drive the prioritization of AI use cases based on business value, feasibility, and risk, ensuring ROI on AI initiatives. Lead multidisciplinary teams of data scientists, engineers, and consultants to deliver end-to-end AI platforms and solutions. Partner with senior business and IT leaders to identify strategic opportunities and shape AI-enabled business transformation. Implement and scale ModelOps and MLOps practices, ensuring transparency, reproducibility, and monitoring of models in production. Lead AI solution architecture, including hybrid deployments on cloud (e.g. Microsoft Azure, Amazon AWS). Serve as a thought leader in emerging AI technologies, including Generative AI, foundation models, RAG and Agentic AI. Drive internal capability building and innovation in Responsible AI, agentic workflows, and energy sector-specific solutions . Skills and attributes for success To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex challenges and deliver innovative solutions will be crucial. Strong analytical and decision-making skills to develop solutions to complex problems. Proven experience in managing client relationships and leading teams. Ability to communicate effectively and influence stakeholders at all levels. To qualify for the role, you must have Bachelor's degree required; Master's degree preferred with focus in Computer Science, Applied Math, or related field with prior consulting experience required. 10+ years of experience in technology consulting, digital transformation, or AI-driven business solutions. 5+ years of leadership in AI/ML projects, including team management and executive stakeholder engagement. Typically, no less than 5 - 7 years of relevant experience. Strong expertise in AI Platforms and Tools. Proficiency in Data Architecture Design and Modelling. Experience in Digital Transformation and IT Effectiveness Assessment. Knowledge of Emerging Technologies and Technology Strategy, Vision, and Roadmap. Ability to build and manage relationships effectively. Strong exposure to oil & gas industry operations, value levers, and use case landscape. Proven success in developing AI strategy and governance models, including frameworks for Responsible AI, risk, and compliance. Hands-on experience with Generative AI frameworks (e.g., OpenAI, Hugging Face, LangChain, RAG). Experience architecting and scaling MLOps platforms and data science workflows in cloud-native environments. Proficiency in Python and tools like Pandas, PyTorch, Scikit-learn, Spark, SQL. Experience with CI/CD, containerization (e.g., Docker, Kubernetes), and MLFlow or similar tools. Strong client-facing skills with the ability to articulate technical topics to business executives. Ideally, you'll also have Experience in managing change and leading teams. Strong negotiation and influencing skills. Familiarity with sector knowledge and commercial acumen. Prior experience leading AI initiatives in the energy or oil & gas sector, including exploration, refining, or energy trading. Familiarity with agentic AI concepts, cognitive architectures, and autonomous agents. Working knowledge of ESG data, climate risk modeling, and regulatory trends in energy. AI certifications (Microsoft, AWS, NVIDIA, Databricks, or equivalent). Exposure to agile delivery models and design thinking approaches. What we look for We seek individuals who are not only skilled but also passionate about driving innovation and transformation through AI. Top performers are those who can think critically, solve complex problems, and communicate effectively with diverse stakeholders. If you are eager to make a significant impact and thrive in a collaborative environment, we want to hear from you! FY26NATAID What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. . click apply for full job details

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