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customer support technician ii t2
Customer Support Technician II (T2)
Applied Materials Hillsboro, Oregon
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $20.00 - $27.50 Location: Hillsboro,OR You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . What You'll Do As a Field Service Technician, you'll serve as Applied Materials direct liaison with our Field Service Engineers to maintain the customer's equipment through preventive maintenance activities. By collaborating closely with our customers and Field service engineers to maintain Applied Materials equipment, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. Role Responsibilities: Collaborate with Field Service Engineers Customer Engineers in maintaining customer equipment Use digital analytics to assist in understanding maintenance activities and methods to improve performance Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Field Service Engineers Customer Engineers Perform preventative maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Minimum Qualifications: Mechanical aptitude Willing to learn and maintain electrical, mechanical and vacuum systems Effective written and verbal communication skills Basic knowledge of Microsoft Excel, Word, and PowerPoint Possession of a valid driver's license and the ability to obtain a passport, if travel is required Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols. Preferred Qualifications: 1-2 years of work experience in customer/field service support, or a related technical field Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics preferred Familiarity with hand tools and their appropriate usage, including digital multimeters Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
12/08/2025
Full time
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $20.00 - $27.50 Location: Hillsboro,OR You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . What You'll Do As a Field Service Technician, you'll serve as Applied Materials direct liaison with our Field Service Engineers to maintain the customer's equipment through preventive maintenance activities. By collaborating closely with our customers and Field service engineers to maintain Applied Materials equipment, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. Role Responsibilities: Collaborate with Field Service Engineers Customer Engineers in maintaining customer equipment Use digital analytics to assist in understanding maintenance activities and methods to improve performance Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Field Service Engineers Customer Engineers Perform preventative maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Minimum Qualifications: Mechanical aptitude Willing to learn and maintain electrical, mechanical and vacuum systems Effective written and verbal communication skills Basic knowledge of Microsoft Excel, Word, and PowerPoint Possession of a valid driver's license and the ability to obtain a passport, if travel is required Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols. Preferred Qualifications: 1-2 years of work experience in customer/field service support, or a related technical field Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics preferred Familiarity with hand tools and their appropriate usage, including digital multimeters Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Customer Support Technician II (T2)
Applied Materials Hillsboro, Oregon
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $20.00 - $27.50 Location: Hillsboro,OR You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . What You'll Do As a Field Service Technician, you'll serve as Applied Materials direct liaison with our Field Service Engineers to maintain the customer's equipment through preventive maintenance activities. By collaborating closely with our customers and Field service engineers to maintain Applied Materials equipment, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. Role Responsibilities: Collaborate with Field Service Engineers Customer Engineers in maintaining customer equipment Use digital analytics to assist in understanding maintenance activities and methods to improve performance Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Field Service Engineers Customer Engineers Perform preventative maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Minimum Qualifications: Mechanical aptitude Willing to learn and maintain electrical, mechanical and vacuum systems Effective written and verbal communication skills Basic knowledge of Microsoft Excel, Word, and PowerPoint Possession of a valid driver's license and the ability to obtain a passport, if travel is required Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols. Preferred Qualifications: 1-2 years of work experience in customer/field service support, or a related technical field Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics preferred Familiarity with hand tools and their appropriate usage, including digital multimeters Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
12/08/2025
Full time
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $20.00 - $27.50 Location: Hillsboro,OR You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . What You'll Do As a Field Service Technician, you'll serve as Applied Materials direct liaison with our Field Service Engineers to maintain the customer's equipment through preventive maintenance activities. By collaborating closely with our customers and Field service engineers to maintain Applied Materials equipment, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. Role Responsibilities: Collaborate with Field Service Engineers Customer Engineers in maintaining customer equipment Use digital analytics to assist in understanding maintenance activities and methods to improve performance Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Field Service Engineers Customer Engineers Perform preventative maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Minimum Qualifications: Mechanical aptitude Willing to learn and maintain electrical, mechanical and vacuum systems Effective written and verbal communication skills Basic knowledge of Microsoft Excel, Word, and PowerPoint Possession of a valid driver's license and the ability to obtain a passport, if travel is required Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols. Preferred Qualifications: 1-2 years of work experience in customer/field service support, or a related technical field Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics preferred Familiarity with hand tools and their appropriate usage, including digital multimeters Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Biomedical Engineering Tech II
WellStar Health Systems Augusta, Georgia
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Biomedical Equipment Technician II (BMET2) provides clinical equipment services under the supervision of management. Duties include but are not limited to: Perform calibrations and repairs on equipment as assigned. Demonstrate knowledge of safe and approved troubleshooting techniques on medical devices. Read schematics and service manuals, consult with vendors and service representatives to assist in troubleshooting. Utilize test equipment and complete repairs in a time and cost-effective manner with patient safety as the primary focus. Document work performed and any significant performance data accurately and in a timely manner Operates as part of a team of engineers responsible for providing in depth technical knowledge required to implement, manage, upgrade and support many applications and interoperability into EPIC and other repositories. Core Responsibilities and Essential Functions: Responds to service calls to evaluate, diagnose, and perform corrective and preventative maintenance on biomedical equipment which requires moderate intervention.Performs safety acceptance testing on new medical equipment and on hospital equipment returned after service.Documents all repair, maintenance, installation, and other activity in a timely fashion using the departments equipment management software and other mechanisms as needed. Update/Install medical equipment to include security protocols and work with customers to provide design solutions maintaining technical and application standards. Works closely with all engineers across all teams including, Biomedical Engineering, Desktop Support, Systems and Network Engineering.Coordinates with WellStar IT in support of planning, installation and servicing networked medical devices and systems.Serves as a customer relations representative for the department, correcting service deficiencies within the positions scope of responsibility and relaying other issues to the Program Manager. Has working knowledge of and appropriate interaction with other support departments necessary for performing the BioMedical Department function.Maintains knowledge of current regulations and compliance standards for medical equipment and technology developments. Contributes to System/ Facility/ Department Quality & Performance Improvement efforts. Performs delegated functions of the BioMedical Engineering Department as delineated in the Medical Equipment Management Program Policies and Procedures Manual.Ensures proper care and accountability of Department, facility and peer tools and exercises judicious use of Department parts, supplies and other resources.Maintains knowledge of current regulations and compliance standards for medical equipment and technology developments. Contributes to System/Facility/Department Quality & Performance Improvement efforts.Performs other duties as assignedComplies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: High School Diploma General Associates Electrical Engineering-Preferred or Associates Biomedical Engineering-Preferred or Associates Mechanical Engineering-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. GADL - Georgia Driver's License or VSDL - Valid State Driver's License Additional License(s) and Certification(s): CCNA Certification Upon Hire Preferred orPMP Certification Upon Hire Preferred orEquivalent Certification Upon Hire Preferred Required Minimum Experience: Minimum 3 years of experience in supporting medical devices and systems in a hospital environment. Required andMinimum 3 years Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices Required Required and Required Minimum Skills: Proficient in Microsoft Office software including Word, Excel, and PowerPoint. Capable of interpreting building architectural and systems drawings and information.Able to compose and deliver presentations regarding medical devices and systems to clinical staff.Working knowledge of Security Protocols Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
12/01/2025
Full time
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Biomedical Equipment Technician II (BMET2) provides clinical equipment services under the supervision of management. Duties include but are not limited to: Perform calibrations and repairs on equipment as assigned. Demonstrate knowledge of safe and approved troubleshooting techniques on medical devices. Read schematics and service manuals, consult with vendors and service representatives to assist in troubleshooting. Utilize test equipment and complete repairs in a time and cost-effective manner with patient safety as the primary focus. Document work performed and any significant performance data accurately and in a timely manner Operates as part of a team of engineers responsible for providing in depth technical knowledge required to implement, manage, upgrade and support many applications and interoperability into EPIC and other repositories. Core Responsibilities and Essential Functions: Responds to service calls to evaluate, diagnose, and perform corrective and preventative maintenance on biomedical equipment which requires moderate intervention.Performs safety acceptance testing on new medical equipment and on hospital equipment returned after service.Documents all repair, maintenance, installation, and other activity in a timely fashion using the departments equipment management software and other mechanisms as needed. Update/Install medical equipment to include security protocols and work with customers to provide design solutions maintaining technical and application standards. Works closely with all engineers across all teams including, Biomedical Engineering, Desktop Support, Systems and Network Engineering.Coordinates with WellStar IT in support of planning, installation and servicing networked medical devices and systems.Serves as a customer relations representative for the department, correcting service deficiencies within the positions scope of responsibility and relaying other issues to the Program Manager. Has working knowledge of and appropriate interaction with other support departments necessary for performing the BioMedical Department function.Maintains knowledge of current regulations and compliance standards for medical equipment and technology developments. Contributes to System/ Facility/ Department Quality & Performance Improvement efforts. Performs delegated functions of the BioMedical Engineering Department as delineated in the Medical Equipment Management Program Policies and Procedures Manual.Ensures proper care and accountability of Department, facility and peer tools and exercises judicious use of Department parts, supplies and other resources.Maintains knowledge of current regulations and compliance standards for medical equipment and technology developments. Contributes to System/Facility/Department Quality & Performance Improvement efforts.Performs other duties as assignedComplies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: High School Diploma General Associates Electrical Engineering-Preferred or Associates Biomedical Engineering-Preferred or Associates Mechanical Engineering-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. GADL - Georgia Driver's License or VSDL - Valid State Driver's License Additional License(s) and Certification(s): CCNA Certification Upon Hire Preferred orPMP Certification Upon Hire Preferred orEquivalent Certification Upon Hire Preferred Required Minimum Experience: Minimum 3 years of experience in supporting medical devices and systems in a hospital environment. Required andMinimum 3 years Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices Required Required and Required Minimum Skills: Proficient in Microsoft Office software including Word, Excel, and PowerPoint. Capable of interpreting building architectural and systems drawings and information.Able to compose and deliver presentations regarding medical devices and systems to clinical staff.Working knowledge of Security Protocols Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

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