1:00pm-9:30pm/Monday-Friday Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Support and act as a central point of communication to the Staples Third Party Management Team, internal functional areas, and including external customers. Provide superior customer service to all internal and external customers by researching and helping resolve delivery issues throughout the day as needed. Trouble-shoot, problem solve and provide consultation and documenting processes to ensure timely resolution of all customer issues are completed. Resolve customer issues such as, pick up's, deliveries, monitoring and maintaining urgent logs, shortage logs and damages report throughout the day; call on customers as needed. What you bring to the table: Ability to work on a computer using Windows including Microsoft Word, Outlook and Excel and ability to learn/understand WMS systems. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to work in a warehouse environment with seasonal temperature variations. Highly motivated with an aptitude to learn new projects, processes and procedures. A focus on client satisfaction and time management. As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. What's needed- Basic Qualifications: Must be at least 18 years old 1+ years of basic English language skills (both verbal and written communications) What's needed- Preferred Qualifications: High School Diploma /GED or equivalent work experience We Offer: Competitive Pay: $18.90-$25.04/hour + $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
06/24/2026
Full time
1:00pm-9:30pm/Monday-Friday Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Support and act as a central point of communication to the Staples Third Party Management Team, internal functional areas, and including external customers. Provide superior customer service to all internal and external customers by researching and helping resolve delivery issues throughout the day as needed. Trouble-shoot, problem solve and provide consultation and documenting processes to ensure timely resolution of all customer issues are completed. Resolve customer issues such as, pick up's, deliveries, monitoring and maintaining urgent logs, shortage logs and damages report throughout the day; call on customers as needed. What you bring to the table: Ability to work on a computer using Windows including Microsoft Word, Outlook and Excel and ability to learn/understand WMS systems. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to work in a warehouse environment with seasonal temperature variations. Highly motivated with an aptitude to learn new projects, processes and procedures. A focus on client satisfaction and time management. As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. What's needed- Basic Qualifications: Must be at least 18 years old 1+ years of basic English language skills (both verbal and written communications) What's needed- Preferred Qualifications: High School Diploma /GED or equivalent work experience We Offer: Competitive Pay: $18.90-$25.04/hour + $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented AVP, Product & Pricing to join our Workforce Benefits Finance organization in Newport Beach, CA or Omaha, NE. This opportunity follows a hybrid schedule of four days in the office (on-site). If you are not currently located near one of our offices, you will be required to relocate. We offer comprehensive relocation assistance. In this role you will be accountable for the end-to-end lifecycle performance of our Group Life, Group Disability, and Leave/Absence portfolio, ensuring our offerings balance customer value, profitable growth, and risk. With oversight of both product and pricing, this AVP sets business priorities, approves key product and pricing trade-offs, and leads initiatives through product development, pricing, and risk governance. The role partners closely with the Pricing Strategy team, Underwriting, Distribution, Finance, Legal/Compliance, Operations, and Technology to ensure business solutions are compliant, scalable, and executable. This leader will develop a high performing team and directly lead senior product and pricing leaders responsible for execution and delivery. How you'll help move us forward: Own portfolio strategy and outcomes for Workforce Benefits Life, Disability, and Leave/Absence products. Establish an integrated product and pricing vision aligned to divisional growth objectives and risk appetite, with accountability for performance, profitability, and customer value. Lead end-to-end product lifecycle, including product innovations, and business case development. Oversee product team that performs regulatory approvals, product launch, and ongoing optimization. Ensure product offerings are compliant, scalable, operationally executable, and differentiated. Establish and approve pricing frameworks and portfolio guardrails, including key metrics, assumption governance, sensitivity analysis. Gain alignment on the strategic balance of competitiveness, profitability, and risk for your products. Drive differentiation of product and pricing capabilities, partnering with peers in UW Transformation, analytics, and technology to push leading edge speed-to-market, monitoring, and decision quality. Build, lead, and develop a high performing team, providing direction, coaching, and talent development while creating clarity across the division on strategy and performance while we are in build mode. Own Life, Disability, and Absence/Leave assumption management, including mortality and morbidity analysis, trending monitoring, and transparent communication of methodologies, results, and sensitivities to senior leadership. Oversee month-end and quarter-end reserving activities, including review and interpretation of claims experience, reserve movements, and key financial risk drivers. Provide clear executive level insights into performance, trends, and emerging risks. Lead and approve product, pricing, and risk committee readiness and approvals, ensuring product and pricing meet enterprise governance standards and trade-offs are clearly articulated and documented. Oversee product and rate filings in partnership with legal and compliance, ensuring timely approvals. The experience you bring: Bachelor's degree in actuarial science, mathematics, finance, business, economics, or related field (or equivalent combination of education or experience) 10+ years of progressive experience in workforce benefits or group insurance, with increasing leadership and scope. Actuarial credential (FSA) preferred, or equivalent depth of product, pricing, and risk leadership experience. Demonstrated leadership in product and/or pricing, including launching, managing, and optimizing insurance products through governance, implementation, and performance monitoring. Proven ability to lead cross-functional decision-making across finance, underwriting, legal/compliance, operations, technology, and distribution. Experience guiding initiatives through product, pricing, risk, and regulatory governance processes. Strong executive communication skills, including the ability to explain methodologies, assumptions, risks, and performance drivers to senior leaders. Demonstrated people leadership and talent development experience, including leading senior professionals and/or managers. What makes you stand out: Experience building or scaling products and capabilities in a start-up or high-growth environment. Proven success modernizing product and pricing processes to improve analytics-enabled decision-making and speed-to-market Salary Range: $230,000 - $250,000 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
06/24/2026
Full time
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented AVP, Product & Pricing to join our Workforce Benefits Finance organization in Newport Beach, CA or Omaha, NE. This opportunity follows a hybrid schedule of four days in the office (on-site). If you are not currently located near one of our offices, you will be required to relocate. We offer comprehensive relocation assistance. In this role you will be accountable for the end-to-end lifecycle performance of our Group Life, Group Disability, and Leave/Absence portfolio, ensuring our offerings balance customer value, profitable growth, and risk. With oversight of both product and pricing, this AVP sets business priorities, approves key product and pricing trade-offs, and leads initiatives through product development, pricing, and risk governance. The role partners closely with the Pricing Strategy team, Underwriting, Distribution, Finance, Legal/Compliance, Operations, and Technology to ensure business solutions are compliant, scalable, and executable. This leader will develop a high performing team and directly lead senior product and pricing leaders responsible for execution and delivery. How you'll help move us forward: Own portfolio strategy and outcomes for Workforce Benefits Life, Disability, and Leave/Absence products. Establish an integrated product and pricing vision aligned to divisional growth objectives and risk appetite, with accountability for performance, profitability, and customer value. Lead end-to-end product lifecycle, including product innovations, and business case development. Oversee product team that performs regulatory approvals, product launch, and ongoing optimization. Ensure product offerings are compliant, scalable, operationally executable, and differentiated. Establish and approve pricing frameworks and portfolio guardrails, including key metrics, assumption governance, sensitivity analysis. Gain alignment on the strategic balance of competitiveness, profitability, and risk for your products. Drive differentiation of product and pricing capabilities, partnering with peers in UW Transformation, analytics, and technology to push leading edge speed-to-market, monitoring, and decision quality. Build, lead, and develop a high performing team, providing direction, coaching, and talent development while creating clarity across the division on strategy and performance while we are in build mode. Own Life, Disability, and Absence/Leave assumption management, including mortality and morbidity analysis, trending monitoring, and transparent communication of methodologies, results, and sensitivities to senior leadership. Oversee month-end and quarter-end reserving activities, including review and interpretation of claims experience, reserve movements, and key financial risk drivers. Provide clear executive level insights into performance, trends, and emerging risks. Lead and approve product, pricing, and risk committee readiness and approvals, ensuring product and pricing meet enterprise governance standards and trade-offs are clearly articulated and documented. Oversee product and rate filings in partnership with legal and compliance, ensuring timely approvals. The experience you bring: Bachelor's degree in actuarial science, mathematics, finance, business, economics, or related field (or equivalent combination of education or experience) 10+ years of progressive experience in workforce benefits or group insurance, with increasing leadership and scope. Actuarial credential (FSA) preferred, or equivalent depth of product, pricing, and risk leadership experience. Demonstrated leadership in product and/or pricing, including launching, managing, and optimizing insurance products through governance, implementation, and performance monitoring. Proven ability to lead cross-functional decision-making across finance, underwriting, legal/compliance, operations, technology, and distribution. Experience guiding initiatives through product, pricing, risk, and regulatory governance processes. Strong executive communication skills, including the ability to explain methodologies, assumptions, risks, and performance drivers to senior leaders. Demonstrated people leadership and talent development experience, including leading senior professionals and/or managers. What makes you stand out: Experience building or scaling products and capabilities in a start-up or high-growth environment. Proven success modernizing product and pricing processes to improve analytics-enabled decision-making and speed-to-market Salary Range: $230,000 - $250,000 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Job Description Job Description Job Title: Construction/Installation Manager Department: Field Services SUMMARY Individual shall possess knowledge of construction, erection and installation of water treatment equipment. Review construction installation of water treatment systems to determine completeness. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Plan, execute, and finalize construction of projects according to deadline and budget. Define, support and execute project's objectives and overseeing quality control of the project. Interact closely with Engineering, Project Management and Project Controls on progress and updates throughout the project duration. Ensure the applicable design document for civil, mechanical, piping and instrumentation commodities is provided to direct hire craft personnel to complete work, and that all design changes are approved prior to implementation. Responsible for the cost, schedule and optimization of craft labor, contractor cost and other construction expenses as well as maintaining a look ahead schedule for labor and equipment. Ensure Suez' core processes and local/national safety codes, requirements and standards are being complied with within assigned area of responsibility. Provide leadership for environmental, safety, health, injury/accident and fire prevention on the project. Will have to have a strong presence at job sites as needed or required. Will be responsible for pre-construction safety meetings; contractor safety orientation; weekly on-site safety inspections; accident/incident investigations; research on safety topics for weekly meetings with field operations; general safety training; development of safety toolbox talks. Review and approve major equipment mobilization and demobilization. Responsible for implementing corporate project policies, procedures and instructions within assigned work activities or applicable project specific policies and procedures. Coordinate with other discipline superintendents with established building or area construction work activities and plans. Prepare material requisitions for tools and consumables and coordinate through Procurement to obtain these materials. Prepare reports and forecasts, including summary of construction progress, craft personnel forecasts, and expenditures forecasts. Plan the manpower and equipment required to execute the job. Perform employee reviews and identify training and development opportunities for subordinate personnel. Maintain customer relations ensuring their satisfaction REQUIREMENTS Must have an understanding of construction codes and OSHA safety requirements. Understanding of project plans and specifications. Knowledge of contract documents and change orders. Ability to ensure complete and accurate daily documentation of construction activities by the different crews and/or subcontractors. Provide technical expertise throughout the construction process. Ability to plan for large-scale and multi-step projects. Provide excellent customer service attitude and follow through skills Ability to be flexible in a constantly evolving environment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidate must possess a U.S.A. Passport or be able to secure a U.S.A. Passport. EDUCATION and/or EXPERIENCE Associate's degree or equivalent from four-year college as a minimum; BS on Mechanical Engineering preferred. Must know structural, mechanical, hydraulics, electrical, piping, welding specifics and civil notations. Metallurgy and chemistry knowledge is also required for correct operation of the equipment installed. 10 - 15 years' experience minimum. Experience in other fields will be evaluated if applicable to the job. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to apply mathematical operations to such tasks as water treatment chemistry calculations determination of test reliability and validity, analysis of budgets, and monitoring Time & Material (T&M) contract costs. Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Also make something work if design is slightly off. Redesign a part or whole system to make it functional to client. Able to look at something and determine if it will work. CERTIFICATES, LICENSES, REGISTRATIONS Management training and keep all relevant safety training certificates required to perform the job such as confined space, fall arrest, CPR, among others. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stand; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate; possible exposure to loud noise level on site. The site assignments shall be in foreign countries and may involve accommodations at remote work camps. Many water treatment facilities are located outside and work activities will be outdoors. Also H2S on some sites with other caustic fumes. Company Description MAP Engineering, also known as Management Alliance Programs, is a top engineering company that is located in the Greater Milwaukee area, provides engineering solutions that exceed expectations of our clients. Capital projects require a significant commitment of company resources that include funding, people and time. Company Description MAP Engineering, also known as Management Alliance Programs, is a top engineering company that is located in the Greater Milwaukee area, provides engineering solutions that exceed expectations of our clients. Capital projects require a significant commitment of company resources that include funding, people and time.
06/24/2026
Full time
Job Description Job Description Job Title: Construction/Installation Manager Department: Field Services SUMMARY Individual shall possess knowledge of construction, erection and installation of water treatment equipment. Review construction installation of water treatment systems to determine completeness. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Plan, execute, and finalize construction of projects according to deadline and budget. Define, support and execute project's objectives and overseeing quality control of the project. Interact closely with Engineering, Project Management and Project Controls on progress and updates throughout the project duration. Ensure the applicable design document for civil, mechanical, piping and instrumentation commodities is provided to direct hire craft personnel to complete work, and that all design changes are approved prior to implementation. Responsible for the cost, schedule and optimization of craft labor, contractor cost and other construction expenses as well as maintaining a look ahead schedule for labor and equipment. Ensure Suez' core processes and local/national safety codes, requirements and standards are being complied with within assigned area of responsibility. Provide leadership for environmental, safety, health, injury/accident and fire prevention on the project. Will have to have a strong presence at job sites as needed or required. Will be responsible for pre-construction safety meetings; contractor safety orientation; weekly on-site safety inspections; accident/incident investigations; research on safety topics for weekly meetings with field operations; general safety training; development of safety toolbox talks. Review and approve major equipment mobilization and demobilization. Responsible for implementing corporate project policies, procedures and instructions within assigned work activities or applicable project specific policies and procedures. Coordinate with other discipline superintendents with established building or area construction work activities and plans. Prepare material requisitions for tools and consumables and coordinate through Procurement to obtain these materials. Prepare reports and forecasts, including summary of construction progress, craft personnel forecasts, and expenditures forecasts. Plan the manpower and equipment required to execute the job. Perform employee reviews and identify training and development opportunities for subordinate personnel. Maintain customer relations ensuring their satisfaction REQUIREMENTS Must have an understanding of construction codes and OSHA safety requirements. Understanding of project plans and specifications. Knowledge of contract documents and change orders. Ability to ensure complete and accurate daily documentation of construction activities by the different crews and/or subcontractors. Provide technical expertise throughout the construction process. Ability to plan for large-scale and multi-step projects. Provide excellent customer service attitude and follow through skills Ability to be flexible in a constantly evolving environment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidate must possess a U.S.A. Passport or be able to secure a U.S.A. Passport. EDUCATION and/or EXPERIENCE Associate's degree or equivalent from four-year college as a minimum; BS on Mechanical Engineering preferred. Must know structural, mechanical, hydraulics, electrical, piping, welding specifics and civil notations. Metallurgy and chemistry knowledge is also required for correct operation of the equipment installed. 10 - 15 years' experience minimum. Experience in other fields will be evaluated if applicable to the job. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to apply mathematical operations to such tasks as water treatment chemistry calculations determination of test reliability and validity, analysis of budgets, and monitoring Time & Material (T&M) contract costs. Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Also make something work if design is slightly off. Redesign a part or whole system to make it functional to client. Able to look at something and determine if it will work. CERTIFICATES, LICENSES, REGISTRATIONS Management training and keep all relevant safety training certificates required to perform the job such as confined space, fall arrest, CPR, among others. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stand; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate; possible exposure to loud noise level on site. The site assignments shall be in foreign countries and may involve accommodations at remote work camps. Many water treatment facilities are located outside and work activities will be outdoors. Also H2S on some sites with other caustic fumes. Company Description MAP Engineering, also known as Management Alliance Programs, is a top engineering company that is located in the Greater Milwaukee area, provides engineering solutions that exceed expectations of our clients. Capital projects require a significant commitment of company resources that include funding, people and time. Company Description MAP Engineering, also known as Management Alliance Programs, is a top engineering company that is located in the Greater Milwaukee area, provides engineering solutions that exceed expectations of our clients. Capital projects require a significant commitment of company resources that include funding, people and time.
DEPARTMENT: 17018 - Lab Technical LOCATION: 350 7th Street North, Naples, FL, 34102 WORK TYPE: Full Time WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more. JOB SUMMARY The Manager Lab Services provides direct supervision to the section or shift (Hematology, Coagulation, Chemistry, Urinalysis, Immunology, General Lab Microbiology, Special Chemistry, and Transfusion Services), coordinating workflow and overseeing the scheduling of staff. The Manager Lab Services maintains instruments, monitors proficiency testing and quality control, actively participates in performance improvement, develops new procedures, facilitates employee training and competency assessment, maintains supplies and inventory in a cost-effective manner. ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned. Develops policies and procedures in accordance with CAP, JCAHO, CLIA, IHI, AHCA, OSHA, CDC recommendations, WHO recommendations and other Federal, State and Local Health Departments. Oversees daily technical operations and quality assurance of the technical areas, assigning duties and scheduling staff. Develops laboratory, nursing and physician (nurse/physician collected microbiology specimens) personnel through continuing education opportunities and delegates special projects where appropriate. Manages staff selection, training, coaching and corrective action with support of laboratory director. Maintains appropriate documentation and participates in the termination process. Oversees and performs daily technical operations and quality assurance of the technical areas; Assigns daily and key operator duties to staff members. Responsible for productivity of lab section. Manages scheduling of department staff members, approving PTO requests and staying within budget. Manages initial, 6 month and annual employee competency assessment utilizing 6 methods of assessment, on time and with complete documentation for every test or test system applicable to each staff member. Performs employee performance evaluations and executes remedial action plans when needed. Collaborates with technical representatives and information technology staff to develop and execute instrument interfaces and other IT functions necessary to provide efficient workflow. Manages director approval, manager review, staff review and changes in policies and procedures in department. Complies with and enforces NCH policies and procedures in a consistent and timely manner with fair consideration for the associate. Demonstrates the importance of continuous feedback by ensuring that all performance reviews are completed in the timeframe given. Oversees training and assesses competency of associates. Develops new procedures by providing research and development, cost effectiveness, validation and implementation always ensuring that the needs of physicians, patients, as well as others are met. Assesses costs of supplies and reviews inventory levels and usage rates to ensure adequate supplies are stocked to meet workload demands. Maintains supplies within budget and able to explain variances. Facilitates cost saving measures. Assures minimal downtime of instruments by planning for preventative maintenance and contacting service personnel when unavoidable repairs are necessary. Ensures that the laboratory technical areas are in compliance with CAP, CLIA, JCAHO and AHCA standards/regulations. Manages all aspects of inspection preparation, execution and responses with support of lab director. Able to perform technical duties on the bench as needed up to 15% of scheduled hours. Completes proficiency testing in an acceptable time frame, reviews evaluations reports, responds to discrepancies according to policy Communicates effectively and partners with direct reports to enhance employee satisfaction, recognizing suggestions from staff and involving staff in decisions when it is possible. Facilitates excellent patient satisfaction and customer service for lab services, partnering with other clinical managers to improve processes and participating in interdepartmental committees as requested. EDUCATION, EXPERIENCE AND QUALIFICATIONS Bachelor's Degree in Laboratory Science or related discipline required. State of Florida Clinical Laboratory Supervisor License in all areas of the Laboratory. Minimum of 5 years' experience as a Medical Technologist or related field. Minimum of 1 year's supervisory experience is preferred. Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
06/24/2026
Full time
DEPARTMENT: 17018 - Lab Technical LOCATION: 350 7th Street North, Naples, FL, 34102 WORK TYPE: Full Time WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more. JOB SUMMARY The Manager Lab Services provides direct supervision to the section or shift (Hematology, Coagulation, Chemistry, Urinalysis, Immunology, General Lab Microbiology, Special Chemistry, and Transfusion Services), coordinating workflow and overseeing the scheduling of staff. The Manager Lab Services maintains instruments, monitors proficiency testing and quality control, actively participates in performance improvement, develops new procedures, facilitates employee training and competency assessment, maintains supplies and inventory in a cost-effective manner. ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned. Develops policies and procedures in accordance with CAP, JCAHO, CLIA, IHI, AHCA, OSHA, CDC recommendations, WHO recommendations and other Federal, State and Local Health Departments. Oversees daily technical operations and quality assurance of the technical areas, assigning duties and scheduling staff. Develops laboratory, nursing and physician (nurse/physician collected microbiology specimens) personnel through continuing education opportunities and delegates special projects where appropriate. Manages staff selection, training, coaching and corrective action with support of laboratory director. Maintains appropriate documentation and participates in the termination process. Oversees and performs daily technical operations and quality assurance of the technical areas; Assigns daily and key operator duties to staff members. Responsible for productivity of lab section. Manages scheduling of department staff members, approving PTO requests and staying within budget. Manages initial, 6 month and annual employee competency assessment utilizing 6 methods of assessment, on time and with complete documentation for every test or test system applicable to each staff member. Performs employee performance evaluations and executes remedial action plans when needed. Collaborates with technical representatives and information technology staff to develop and execute instrument interfaces and other IT functions necessary to provide efficient workflow. Manages director approval, manager review, staff review and changes in policies and procedures in department. Complies with and enforces NCH policies and procedures in a consistent and timely manner with fair consideration for the associate. Demonstrates the importance of continuous feedback by ensuring that all performance reviews are completed in the timeframe given. Oversees training and assesses competency of associates. Develops new procedures by providing research and development, cost effectiveness, validation and implementation always ensuring that the needs of physicians, patients, as well as others are met. Assesses costs of supplies and reviews inventory levels and usage rates to ensure adequate supplies are stocked to meet workload demands. Maintains supplies within budget and able to explain variances. Facilitates cost saving measures. Assures minimal downtime of instruments by planning for preventative maintenance and contacting service personnel when unavoidable repairs are necessary. Ensures that the laboratory technical areas are in compliance with CAP, CLIA, JCAHO and AHCA standards/regulations. Manages all aspects of inspection preparation, execution and responses with support of lab director. Able to perform technical duties on the bench as needed up to 15% of scheduled hours. Completes proficiency testing in an acceptable time frame, reviews evaluations reports, responds to discrepancies according to policy Communicates effectively and partners with direct reports to enhance employee satisfaction, recognizing suggestions from staff and involving staff in decisions when it is possible. Facilitates excellent patient satisfaction and customer service for lab services, partnering with other clinical managers to improve processes and participating in interdepartmental committees as requested. EDUCATION, EXPERIENCE AND QUALIFICATIONS Bachelor's Degree in Laboratory Science or related discipline required. State of Florida Clinical Laboratory Supervisor License in all areas of the Laboratory. Minimum of 5 years' experience as a Medical Technologist or related field. Minimum of 1 year's supervisory experience is preferred. Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
JOB SUMMARY This position ensures professional, accurate and timely processing of will-call orders. This role is customer-facing at the will-call desk and handles the transactional side of the will call process. RESPONSIBILITIES Provide customer services sales support as needed; key in all national accounts special orders and customer orders. During downtime will perform duties as assigned Support customer request for credit process. Coordinate customer will call (generating and coordinating pick- ups). Employee Cash Sales Program: make inventory lists, distribute lists, take orders, and hand out orders Minimum Requirements Must be at least 18 years of age. 0 - 1 Year relevant work experience. Frequently lift product that weighs 10lb - 75lbs and up to 100lbs. Frequently reach up to 72 inches. Constantly bend and twist while operating an electric pallet jack or forklift, retrieving products from lower shelf areas. Work in very extreme temperatures (cooler and/or freezer). Work in very extreme temperatures (cooler and/or freezer). Preferred Requirements 1 year experience operating an electric pallet jack or forklift. 1 year of warehouse, military, or physically active job experience. 1 year Selection Experience. 2 years consistent work history preferred. Professional Skills: Ability to speak effectively with customers or associates of an organization. Must have exemplary listening skills to facilitate effective two- way communication. Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Proficient problem-solving skills. Strong verbal and written communication skills. Can read, write and speak English. Must be able to use a data entry portal or CRT. Safe working environment, working in areas with temperature and humidity variations based on local weather conditions and type of product being selected (i.e., non-refrigerated, refrigerated, and frozen.) The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
06/24/2026
Full time
JOB SUMMARY This position ensures professional, accurate and timely processing of will-call orders. This role is customer-facing at the will-call desk and handles the transactional side of the will call process. RESPONSIBILITIES Provide customer services sales support as needed; key in all national accounts special orders and customer orders. During downtime will perform duties as assigned Support customer request for credit process. Coordinate customer will call (generating and coordinating pick- ups). Employee Cash Sales Program: make inventory lists, distribute lists, take orders, and hand out orders Minimum Requirements Must be at least 18 years of age. 0 - 1 Year relevant work experience. Frequently lift product that weighs 10lb - 75lbs and up to 100lbs. Frequently reach up to 72 inches. Constantly bend and twist while operating an electric pallet jack or forklift, retrieving products from lower shelf areas. Work in very extreme temperatures (cooler and/or freezer). Work in very extreme temperatures (cooler and/or freezer). Preferred Requirements 1 year experience operating an electric pallet jack or forklift. 1 year of warehouse, military, or physically active job experience. 1 year Selection Experience. 2 years consistent work history preferred. Professional Skills: Ability to speak effectively with customers or associates of an organization. Must have exemplary listening skills to facilitate effective two- way communication. Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Proficient problem-solving skills. Strong verbal and written communication skills. Can read, write and speak English. Must be able to use a data entry portal or CRT. Safe working environment, working in areas with temperature and humidity variations based on local weather conditions and type of product being selected (i.e., non-refrigerated, refrigerated, and frozen.) The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Customer Service Representative Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary : $20.86 per hour / $42,032.90 annually . Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 14111 Danielson St Poway, CA How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $20.86 - $32.05 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
06/24/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Customer Service Representative Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary : $20.86 per hour / $42,032.90 annually . Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 14111 Danielson St Poway, CA How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $20.86 - $32.05 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Ready to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Supporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly. Meeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers. Handling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction. Acting as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Creating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions In an office call center environment, employees may need to be seated for extended periods while using a telephone headset and a computer with multiple screens, with exposure to moderate noise levels. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year(s) of call center and/or sales experience Skills & Abilities Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/24/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Ready to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Supporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly. Meeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers. Handling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction. Acting as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Creating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions In an office call center environment, employees may need to be seated for extended periods while using a telephone headset and a computer with multiple screens, with exposure to moderate noise levels. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year(s) of call center and/or sales experience Skills & Abilities Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications 2+ years of call center sales experience. SIB120 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/24/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications 2+ years of call center sales experience. SIB120 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/23/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/23/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
06/23/2026
Full time
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/23/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
06/23/2026
Full time
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor's degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Registered Nurse or Allied Health Professional Prior analyst experience working with inpatient clinical systems. Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.) Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus. Work history/knowledge of Inpatient/OB Nursing workflows Strong interpersonal communication and organization skills required. Work history in a Healthcare required. Position Summary The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.
06/23/2026
Full time
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor's degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Registered Nurse or Allied Health Professional Prior analyst experience working with inpatient clinical systems. Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.) Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus. Work history/knowledge of Inpatient/OB Nursing workflows Strong interpersonal communication and organization skills required. Work history in a Healthcare required. Position Summary The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/23/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/23/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Job Description Job Description Description: Innovative Consulting & Management Services (ICMS) ?is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients. ICMS is a Small Business and Certified HUBZone employer. We? deliver ?value to our clients by combining deep industry knowledge with strong functional capabilities. Our? focus ?is to manage cost-effective programs while at the same time mitigating risk and improving results. Our? success ?is with teamwork, a coordinated effort from all disciplines, from clients to consultants, and most important, it's about delivering on our commitments. ICMS is seeking a Project Manager (O&M Onsite Manager) to lead and oversee the technical operations of a federal facility located in Peoria, Illinois. The Project Manager is responsible for overseeing the daily operations, maintenance, and repair of a federal facility , ensuring compliance with all federal regulations, safety standards, and contractual requirements. This role involves managing a team of technicians, contractors, and support staff to ensure the efficient and effective operation of building systems, including HVAC, electrical, plumbing, and structural components, all custodial and grounds tasks. The O&M Manager serves as the primary point of contact for facility maintenance and works closely with government representatives, vendors, and other stakeholders to meet operational objectives. The project Manager will train and direct technical and administrative staff in fulfilling performance work statement requirements for deliverables, schedules, quality control audits, work orders, preventative maintenance, and safety. DUTIES AND RESPONSIBILITIES Oversee the operation, maintenance, and repair of facility systems, including HVAC, plumbing, electrical, life safety, and building automation systems. Develop and implement preventive and predictive maintenance programs to maximize asset lifecycle and minimize downtime. Ensure compliance with federal regulations, building codes, and energy standards. Oversee technical/ mechanical personnel, administrative support staff, and production control coordinator, to include shipping and receiving clerk in execution of PWS. Manage and ensure accurate and detailed time reporting and approval of overtime work. Ensure timely and detailed information on work orders and asset records in CMMS. Coordinate with Government officials and building occupant staff for service requests, maintenance schedules and overall customer service. Assist the Government Client in developing SOWs, cost estimates, facility technical proposals, move-add-change requirements, AutoCAD drawings, Gantt Charts, and project schedules for various facility projects. Develop bid packages, evaluate vendors and monitor performance to ensure compliance with the objectives pertaining to component replacement, service agreements, major maintenance, emergency repairs and other projects. Ownership of the quality control program for all self-performed work and vendor support; conduct inspections and track performance and corrective actions. Maintain a safe working environment by enforcing OSHA and other safety regulations. Maintain accurate records, including maintenance logs, inspections, permits, training records, license and training currency, and reports required for federal audits. Conduct inspections and risk assessments to identify and mitigate potential hazards. Develop and implement emergency response plans for facility-related incidents, including power outages, mechanical failures, and natural disasters. Serve as the primary point of contact during facility emergencies and coordinate with federal security and emergency response teams. Conduct regular drills and training to ensure staff readiness. Requirements: Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience). Minimum 7+ years of experience in facility operations, maintenance, or engineering, with at least 3 years in a federal facility. Knowledge of federal building regulations, GSA standards, and government contracting. Proficiency in building management systems (BMS), CMMS software, and energy management practices. Experience with HVAC, electrical, plumbing, life safety, and mechanical systems in a commercial or government setting. Strong leadership, communication, and problem-solving skills. Knowledge of OSHA, NFPA, EPA, and other safety and environmental standards. Current Driver's License Demonstrated experience handling multiple, demanding, and complex tasks in a timely manner with accurate results. Ability to both lead and foster a team mentality. Must be able to pass a government background investigation. DESIRED SKILLS Certifications such as Certified Facility Manager (CFM), LEED AP, PMP, or a trade license (e.g., HVAC, electrical) are highly desirable. Benefits: Paid Time Off 11 Paid Holidays Medical, Dental, & Vision Insurance Life and Accidental AD&D Insurance 401K Retirement plan ICMS is an Equal Opportunity Employer: Qualified applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
06/23/2026
Full time
Job Description Job Description Description: Innovative Consulting & Management Services (ICMS) ?is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients. ICMS is a Small Business and Certified HUBZone employer. We? deliver ?value to our clients by combining deep industry knowledge with strong functional capabilities. Our? focus ?is to manage cost-effective programs while at the same time mitigating risk and improving results. Our? success ?is with teamwork, a coordinated effort from all disciplines, from clients to consultants, and most important, it's about delivering on our commitments. ICMS is seeking a Project Manager (O&M Onsite Manager) to lead and oversee the technical operations of a federal facility located in Peoria, Illinois. The Project Manager is responsible for overseeing the daily operations, maintenance, and repair of a federal facility , ensuring compliance with all federal regulations, safety standards, and contractual requirements. This role involves managing a team of technicians, contractors, and support staff to ensure the efficient and effective operation of building systems, including HVAC, electrical, plumbing, and structural components, all custodial and grounds tasks. The O&M Manager serves as the primary point of contact for facility maintenance and works closely with government representatives, vendors, and other stakeholders to meet operational objectives. The project Manager will train and direct technical and administrative staff in fulfilling performance work statement requirements for deliverables, schedules, quality control audits, work orders, preventative maintenance, and safety. DUTIES AND RESPONSIBILITIES Oversee the operation, maintenance, and repair of facility systems, including HVAC, plumbing, electrical, life safety, and building automation systems. Develop and implement preventive and predictive maintenance programs to maximize asset lifecycle and minimize downtime. Ensure compliance with federal regulations, building codes, and energy standards. Oversee technical/ mechanical personnel, administrative support staff, and production control coordinator, to include shipping and receiving clerk in execution of PWS. Manage and ensure accurate and detailed time reporting and approval of overtime work. Ensure timely and detailed information on work orders and asset records in CMMS. Coordinate with Government officials and building occupant staff for service requests, maintenance schedules and overall customer service. Assist the Government Client in developing SOWs, cost estimates, facility technical proposals, move-add-change requirements, AutoCAD drawings, Gantt Charts, and project schedules for various facility projects. Develop bid packages, evaluate vendors and monitor performance to ensure compliance with the objectives pertaining to component replacement, service agreements, major maintenance, emergency repairs and other projects. Ownership of the quality control program for all self-performed work and vendor support; conduct inspections and track performance and corrective actions. Maintain a safe working environment by enforcing OSHA and other safety regulations. Maintain accurate records, including maintenance logs, inspections, permits, training records, license and training currency, and reports required for federal audits. Conduct inspections and risk assessments to identify and mitigate potential hazards. Develop and implement emergency response plans for facility-related incidents, including power outages, mechanical failures, and natural disasters. Serve as the primary point of contact during facility emergencies and coordinate with federal security and emergency response teams. Conduct regular drills and training to ensure staff readiness. Requirements: Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience). Minimum 7+ years of experience in facility operations, maintenance, or engineering, with at least 3 years in a federal facility. Knowledge of federal building regulations, GSA standards, and government contracting. Proficiency in building management systems (BMS), CMMS software, and energy management practices. Experience with HVAC, electrical, plumbing, life safety, and mechanical systems in a commercial or government setting. Strong leadership, communication, and problem-solving skills. Knowledge of OSHA, NFPA, EPA, and other safety and environmental standards. Current Driver's License Demonstrated experience handling multiple, demanding, and complex tasks in a timely manner with accurate results. Ability to both lead and foster a team mentality. Must be able to pass a government background investigation. DESIRED SKILLS Certifications such as Certified Facility Manager (CFM), LEED AP, PMP, or a trade license (e.g., HVAC, electrical) are highly desirable. Benefits: Paid Time Off 11 Paid Holidays Medical, Dental, & Vision Insurance Life and Accidental AD&D Insurance 401K Retirement plan ICMS is an Equal Opportunity Employer: Qualified applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/23/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/23/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Job Title : Field Service Engineer - Travel Reports to: Regional Field Service Supervisor - North America Classification: Non-Exempt Summary: This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on several EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability , process qualification , and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Mentors other Field Service Engineers on EVG equipment software and mechanical systems. Essential Duties and Responsibilities: To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.Assists customers and other personnel in identifying and repairing equipment related process problems.Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment.Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames.Keeps Management informed of down situations. Documents, logs, and reports activities as required.Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicate professionally by email and telephone, as needed. Completes onsite equipment installations or complex retrofits on equipment and obtains final acceptance by the customer.Prepares and submits all required paperwork on a timely, routine basis.Maintains all assigned equipment logs and records promptly and thoroughly.Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed.Must be able to travel domestically and internationally overnight, as needed, up to 75% of the time. Must possess a valid passport.This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges. Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts)Completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer.Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.Able to perform tasks and job functions with limited supervision; mentors and provides technical assistance and training to less experienced personnel.Assists with improving Standard Operating Procedures (SOP's) and other written documentation.Recommends appropriate action and maintains ongoing awareness of existing and potential situations; handles equipment and customer situations while informing Management of developments on a timely basis.Other duties, as assigned. Additional Duties and Responsibilities: Initiates purchase orders for parts and service.Maintains and performs repairs on company demo cleanroom equipment.Keeps informed and trained on the company's most current systems, methods, and procedures, including site safety.Demonstrates excellent customer service skills (foreign and domestic).Exhibits good housekeeping practices in all work areas.Assists in planning the daily work schedule within assigned territory to ensure completion of preventative maintenance and remedial maintenance.Mentors and provides technical assistance and training to less experienced personnel. Qualifications / Education / Skills and Experience: This position requires an associate degree or bachelor's degree in a related engineering field plus four (4) years of experience or up to six (6) to ten (10) years of experience installing/repairing semiconductor/electronic production equipment.Advanced electromechanical troubleshooting skills.Knowledge of quality improvement process methods and terminology.Ability to identify and solve advanced process-related system problems.Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers.Must have advanced PC skills (Windows, MS Office suite).Must have Kepner-Tregoe Problem Solving and Decision-Making training. Physical Demands: While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. PI4074baf7dd24-2889
06/23/2026
Full time
Job Title : Field Service Engineer - Travel Reports to: Regional Field Service Supervisor - North America Classification: Non-Exempt Summary: This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on several EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability , process qualification , and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Mentors other Field Service Engineers on EVG equipment software and mechanical systems. Essential Duties and Responsibilities: To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.Assists customers and other personnel in identifying and repairing equipment related process problems.Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment.Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames.Keeps Management informed of down situations. Documents, logs, and reports activities as required.Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicate professionally by email and telephone, as needed. Completes onsite equipment installations or complex retrofits on equipment and obtains final acceptance by the customer.Prepares and submits all required paperwork on a timely, routine basis.Maintains all assigned equipment logs and records promptly and thoroughly.Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed.Must be able to travel domestically and internationally overnight, as needed, up to 75% of the time. Must possess a valid passport.This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges. Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts)Completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer.Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.Able to perform tasks and job functions with limited supervision; mentors and provides technical assistance and training to less experienced personnel.Assists with improving Standard Operating Procedures (SOP's) and other written documentation.Recommends appropriate action and maintains ongoing awareness of existing and potential situations; handles equipment and customer situations while informing Management of developments on a timely basis.Other duties, as assigned. Additional Duties and Responsibilities: Initiates purchase orders for parts and service.Maintains and performs repairs on company demo cleanroom equipment.Keeps informed and trained on the company's most current systems, methods, and procedures, including site safety.Demonstrates excellent customer service skills (foreign and domestic).Exhibits good housekeeping practices in all work areas.Assists in planning the daily work schedule within assigned territory to ensure completion of preventative maintenance and remedial maintenance.Mentors and provides technical assistance and training to less experienced personnel. Qualifications / Education / Skills and Experience: This position requires an associate degree or bachelor's degree in a related engineering field plus four (4) years of experience or up to six (6) to ten (10) years of experience installing/repairing semiconductor/electronic production equipment.Advanced electromechanical troubleshooting skills.Knowledge of quality improvement process methods and terminology.Ability to identify and solve advanced process-related system problems.Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers.Must have advanced PC skills (Windows, MS Office suite).Must have Kepner-Tregoe Problem Solving and Decision-Making training. Physical Demands: While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. PI4074baf7dd24-2889
