Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, CUB CADET, STANLEY and BLACK+DECKER What You'll Do As a Trades Specialist, you'll be part of our Commercial Construction field sales team as a field-based employee in your assigned territory of Boston, MA. You'll get to: Achieve top-line sales targets based on division and local market goals & objectives through selling DEWALT PTE, HTAS, STANLEY, LENOX, IRWIN, BOSTITCH, PORTERCABLE brands to our end-user customer base Establish, develop, and maintain key relationships with end-user partners through product and services solutions as well as management of CORE and other SBD user contracts and programs for user responsibilities Teach and mentor your local market team on the process of End User development: who to contact (trade associations, safety personnel, engineers, quality managers, general managers, line supervisors, chief mechanics, purchasing, etc.), how they execute the purchasing process (central and facility), and how to align their efforts with the local market teams, product managers, local distributors, and service centers Partner with Channel Marketing to implement and coordinate marketing initiatives Maintain and use as a CRM and Planning tool. Communicate successes and failures in a timely fashion to develop a more streamlined process and future for success with key accounts and opportunities Who You Are You always strive to do a good job but wouldn't it be great if you could do your job and do a world of good? You care about quality - at every level. You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. In fact, you embrace it. You also have: Bachelor's degree in Business Management, Marketing, or related fields preferred. Relevant construction field experience could be a substitute for higher education 3+ years of experience in Sales or Marketing for Construction Supplies with a proven track record delivering results and experience selling to high-level executives, C-Suite, and jobsite directors preferred Strong interpersonal, negotiation, problem-solving, verbal and written communication, organization, and multitasking skills Ability to meld empathy with determination to achieve outstanding results Valid Driver's License and physical ability to travel up to 50% within territory assignment Proficient in Microsoft applications; Excel, PowerPoint, Word, Outlook What You'll Receive You'll receive a competitive salary and a great benefits plan: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement. Discounts on Stanley Black & Decker tools and other partner programs. How You'll Feel We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What's more, you'll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We're more than the tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. We Don't Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. What You'll Also Get Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too. Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at or at . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
12/08/2025
Full time
Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, CUB CADET, STANLEY and BLACK+DECKER What You'll Do As a Trades Specialist, you'll be part of our Commercial Construction field sales team as a field-based employee in your assigned territory of Boston, MA. You'll get to: Achieve top-line sales targets based on division and local market goals & objectives through selling DEWALT PTE, HTAS, STANLEY, LENOX, IRWIN, BOSTITCH, PORTERCABLE brands to our end-user customer base Establish, develop, and maintain key relationships with end-user partners through product and services solutions as well as management of CORE and other SBD user contracts and programs for user responsibilities Teach and mentor your local market team on the process of End User development: who to contact (trade associations, safety personnel, engineers, quality managers, general managers, line supervisors, chief mechanics, purchasing, etc.), how they execute the purchasing process (central and facility), and how to align their efforts with the local market teams, product managers, local distributors, and service centers Partner with Channel Marketing to implement and coordinate marketing initiatives Maintain and use as a CRM and Planning tool. Communicate successes and failures in a timely fashion to develop a more streamlined process and future for success with key accounts and opportunities Who You Are You always strive to do a good job but wouldn't it be great if you could do your job and do a world of good? You care about quality - at every level. You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. In fact, you embrace it. You also have: Bachelor's degree in Business Management, Marketing, or related fields preferred. Relevant construction field experience could be a substitute for higher education 3+ years of experience in Sales or Marketing for Construction Supplies with a proven track record delivering results and experience selling to high-level executives, C-Suite, and jobsite directors preferred Strong interpersonal, negotiation, problem-solving, verbal and written communication, organization, and multitasking skills Ability to meld empathy with determination to achieve outstanding results Valid Driver's License and physical ability to travel up to 50% within territory assignment Proficient in Microsoft applications; Excel, PowerPoint, Word, Outlook What You'll Receive You'll receive a competitive salary and a great benefits plan: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement. Discounts on Stanley Black & Decker tools and other partner programs. How You'll Feel We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What's more, you'll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We're more than the tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. We Don't Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. What You'll Also Get Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too. Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at or at . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
NEW Customer Care Advocate Position Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. You'll be the customer's biggest champion. We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey. About the Role: As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will: Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls). Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges. Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time. Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja. Other duties as assigned. This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work week. Successful candidates must be willing and able to be flexible as our schedules include weekends, holidays, and overtime. What You Bring: 2+ years of customer service experience in a fast-paced or high-volume environment. High school diploma or GED required; Associate or Bachelor's degree preferred. Tech-savviness: You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively. Resiliency: You're always ready to learn new things and apply your knowledge to make an impact. Critical thinking: You have a knack for making smart decisions on the fly. Ability to handle phone calls/casework for up to 10 hours a day Ability to read, write, speak, and understand English Unlock Your Earning Potential Quickly! We offer a competitive starting hourly rate of $20/hr with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe: Starting Pay: $20/hr At 4 Months: $21/hr At 6 Months: $22/hr After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ($0.50) every 90 days. We believe in recognizing and rewarding hard work. With increases tied to individual performance, you could be earning $23+ after 12 months. Investing in You: Benefits & Perks We believe that when our team members thrive, so does Carvana. That's why we offer a comprehensive Total Rewards package designed to support your success and well-being. Financial Well-being: Competitive base pay PLUS performance-based compensation opportunities 401(k) retirement plan with Carvana matching contributions Opportunity for overtime during peak seasons Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to invest in Carvana's future Career Growth & Development: "Careers Not Jobs" philosophy with clear paths for advancement and accelerated growth. Hard work and stellar performance don't go unnoticed Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one Extensive internal growth and professional development opportunities to help you reach your full potential Health & Wellness: 100% company-paid healthcare premiums for comprehensive medical coverage Dental and vision benefits to care for your overall health Wellness programs focused on supporting your mental, physical, and financial health Pet care savings program because we know your furry friends are family too! Work-Life Balance: Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond 9 company-paid holidays, including your birthday, because we celebrate you! And more! Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
12/08/2025
Full time
NEW Customer Care Advocate Position Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. You'll be the customer's biggest champion. We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey. About the Role: As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will: Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls). Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges. Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time. Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja. Other duties as assigned. This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work week. Successful candidates must be willing and able to be flexible as our schedules include weekends, holidays, and overtime. What You Bring: 2+ years of customer service experience in a fast-paced or high-volume environment. High school diploma or GED required; Associate or Bachelor's degree preferred. Tech-savviness: You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively. Resiliency: You're always ready to learn new things and apply your knowledge to make an impact. Critical thinking: You have a knack for making smart decisions on the fly. Ability to handle phone calls/casework for up to 10 hours a day Ability to read, write, speak, and understand English Unlock Your Earning Potential Quickly! We offer a competitive starting hourly rate of $20/hr with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe: Starting Pay: $20/hr At 4 Months: $21/hr At 6 Months: $22/hr After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ($0.50) every 90 days. We believe in recognizing and rewarding hard work. With increases tied to individual performance, you could be earning $23+ after 12 months. Investing in You: Benefits & Perks We believe that when our team members thrive, so does Carvana. That's why we offer a comprehensive Total Rewards package designed to support your success and well-being. Financial Well-being: Competitive base pay PLUS performance-based compensation opportunities 401(k) retirement plan with Carvana matching contributions Opportunity for overtime during peak seasons Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to invest in Carvana's future Career Growth & Development: "Careers Not Jobs" philosophy with clear paths for advancement and accelerated growth. Hard work and stellar performance don't go unnoticed Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one Extensive internal growth and professional development opportunities to help you reach your full potential Health & Wellness: 100% company-paid healthcare premiums for comprehensive medical coverage Dental and vision benefits to care for your overall health Wellness programs focused on supporting your mental, physical, and financial health Pet care savings program because we know your furry friends are family too! Work-Life Balance: Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond 9 company-paid holidays, including your birthday, because we celebrate you! And more! Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
NEW Customer Care Advocate Position Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. You'll be the customer's biggest champion. We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey. About the Role: As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will: Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls). Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges. Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time. Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja. Other duties as assigned. This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work week. Successful candidates must be willing and able to be flexible as our schedules include weekends, holidays, and overtime. What You Bring: 2+ years of customer service experience in a fast-paced or high-volume environment. High school diploma or GED required; Associate or Bachelor's degree preferred. Tech-savviness: You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively. Resiliency: You're always ready to learn new things and apply your knowledge to make an impact. Critical thinking: You have a knack for making smart decisions on the fly. Ability to handle phone calls/casework for up to 10 hours a day Ability to read, write, speak, and understand English Unlock Your Earning Potential Quickly! We offer a competitive starting hourly rate of $20/hr with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe: Starting Pay: $20/hr At 4 Months: $21/hr At 6 Months: $22/hr After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ($0.50) every 90 days. We believe in recognizing and rewarding hard work. With increases tied to individual performance, you could be earning $23+ after 12 months. Investing in You: Benefits & Perks We believe that when our team members thrive, so does Carvana. That's why we offer a comprehensive Total Rewards package designed to support your success and well-being. Financial Well-being: Competitive base pay PLUS performance-based compensation opportunities 401(k) retirement plan with Carvana matching contributions Opportunity for overtime during peak seasons Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to invest in Carvana's future Career Growth & Development: "Careers Not Jobs" philosophy with clear paths for advancement and accelerated growth. Hard work and stellar performance don't go unnoticed Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one Extensive internal growth and professional development opportunities to help you reach your full potential Health & Wellness: 100% company-paid healthcare premiums for comprehensive medical coverage Dental and vision benefits to care for your overall health Wellness programs focused on supporting your mental, physical, and financial health Pet care savings program because we know your furry friends are family too! Work-Life Balance: Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond 9 company-paid holidays, including your birthday, because we celebrate you! And more! Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
12/07/2025
Full time
NEW Customer Care Advocate Position Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. You'll be the customer's biggest champion. We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey. About the Role: As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will: Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls). Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges. Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time. Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja. Other duties as assigned. This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work week. Successful candidates must be willing and able to be flexible as our schedules include weekends, holidays, and overtime. What You Bring: 2+ years of customer service experience in a fast-paced or high-volume environment. High school diploma or GED required; Associate or Bachelor's degree preferred. Tech-savviness: You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively. Resiliency: You're always ready to learn new things and apply your knowledge to make an impact. Critical thinking: You have a knack for making smart decisions on the fly. Ability to handle phone calls/casework for up to 10 hours a day Ability to read, write, speak, and understand English Unlock Your Earning Potential Quickly! We offer a competitive starting hourly rate of $20/hr with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe: Starting Pay: $20/hr At 4 Months: $21/hr At 6 Months: $22/hr After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ($0.50) every 90 days. We believe in recognizing and rewarding hard work. With increases tied to individual performance, you could be earning $23+ after 12 months. Investing in You: Benefits & Perks We believe that when our team members thrive, so does Carvana. That's why we offer a comprehensive Total Rewards package designed to support your success and well-being. Financial Well-being: Competitive base pay PLUS performance-based compensation opportunities 401(k) retirement plan with Carvana matching contributions Opportunity for overtime during peak seasons Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to invest in Carvana's future Career Growth & Development: "Careers Not Jobs" philosophy with clear paths for advancement and accelerated growth. Hard work and stellar performance don't go unnoticed Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one Extensive internal growth and professional development opportunities to help you reach your full potential Health & Wellness: 100% company-paid healthcare premiums for comprehensive medical coverage Dental and vision benefits to care for your overall health Wellness programs focused on supporting your mental, physical, and financial health Pet care savings program because we know your furry friends are family too! Work-Life Balance: Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond 9 company-paid holidays, including your birthday, because we celebrate you! And more! Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
NEW Customer Care Advocate Position Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. You'll be the customer's biggest champion. We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey. About the Role: As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will: Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls). Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges. Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time. Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja. Other duties as assigned. This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work week. Successful candidates must be willing and able to be flexible as our schedules include weekends, holidays, and overtime. What You Bring: 2+ years of customer service experience in a fast-paced or high-volume environment. High school diploma or GED required; Associate or Bachelor's degree preferred. Tech-savviness: You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively. Resiliency: You're always ready to learn new things and apply your knowledge to make an impact. Critical thinking: You have a knack for making smart decisions on the fly. Ability to handle phone calls/casework for up to 10 hours a day Ability to read, write, speak, and understand English Unlock Your Earning Potential Quickly! We offer a competitive starting hourly rate of $20/hr with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe: Starting Pay: $20/hr At 4 Months: $21/hr At 6 Months: $22/hr After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ($0.50) every 90 days. We believe in recognizing and rewarding hard work. With increases tied to individual performance, you could be earning $23+ after 12 months. Investing in You: Benefits & Perks We believe that when our team members thrive, so does Carvana. That's why we offer a comprehensive Total Rewards package designed to support your success and well-being. Financial Well-being: Competitive base pay PLUS performance-based compensation opportunities 401(k) retirement plan with Carvana matching contributions Opportunity for overtime during peak seasons Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to invest in Carvana's future Career Growth & Development: "Careers Not Jobs" philosophy with clear paths for advancement and accelerated growth. Hard work and stellar performance don't go unnoticed Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one Extensive internal growth and professional development opportunities to help you reach your full potential Health & Wellness: 100% company-paid healthcare premiums for comprehensive medical coverage Dental and vision benefits to care for your overall health Wellness programs focused on supporting your mental, physical, and financial health Pet care savings program because we know your furry friends are family too! Work-Life Balance: Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond 9 company-paid holidays, including your birthday, because we celebrate you! And more! Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
12/07/2025
Full time
NEW Customer Care Advocate Position Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. You'll be the customer's biggest champion. We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey. About the Role: As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will: Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls). Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges. Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time. Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja. Other duties as assigned. This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work week. Successful candidates must be willing and able to be flexible as our schedules include weekends, holidays, and overtime. What You Bring: 2+ years of customer service experience in a fast-paced or high-volume environment. High school diploma or GED required; Associate or Bachelor's degree preferred. Tech-savviness: You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively. Resiliency: You're always ready to learn new things and apply your knowledge to make an impact. Critical thinking: You have a knack for making smart decisions on the fly. Ability to handle phone calls/casework for up to 10 hours a day Ability to read, write, speak, and understand English Unlock Your Earning Potential Quickly! We offer a competitive starting hourly rate of $20/hr with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe: Starting Pay: $20/hr At 4 Months: $21/hr At 6 Months: $22/hr After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ($0.50) every 90 days. We believe in recognizing and rewarding hard work. With increases tied to individual performance, you could be earning $23+ after 12 months. Investing in You: Benefits & Perks We believe that when our team members thrive, so does Carvana. That's why we offer a comprehensive Total Rewards package designed to support your success and well-being. Financial Well-being: Competitive base pay PLUS performance-based compensation opportunities 401(k) retirement plan with Carvana matching contributions Opportunity for overtime during peak seasons Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to invest in Carvana's future Career Growth & Development: "Careers Not Jobs" philosophy with clear paths for advancement and accelerated growth. Hard work and stellar performance don't go unnoticed Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one Extensive internal growth and professional development opportunities to help you reach your full potential Health & Wellness: 100% company-paid healthcare premiums for comprehensive medical coverage Dental and vision benefits to care for your overall health Wellness programs focused on supporting your mental, physical, and financial health Pet care savings program because we know your furry friends are family too! Work-Life Balance: Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond 9 company-paid holidays, including your birthday, because we celebrate you! And more! Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
About the team and position As a Parts Specialists, you will be responsible for providing excellent customer service by assisting with parts identification, order fulfillment, and product recommendations. You will play a key role in ensuring customers receive the right parts, along with expert advice and outstanding service. You'll also help manage our inventory of parts and provide accurate, quality service to our internal shop team. Pay Range: $18-20 hourly Schedule: Mon - Fri 7a-6p, Sat 8a-4p What you'll be doing Greet customers in a friendly and professional manner Accurately identify and recommend automotive parts based on customer & technician needs. Source and order complex automotive parts for both customers and our internal shop team Process sales transactions, including parts orders and returns Maintain a clean, organized parts counter and stock room Assist with inventory management and stock replenishment Collaborate with the internal shop team and suppliers to ensure timely delivery of parts Provide technical support and advice to customers regarding parts compatibility and installation Handle customer inquiries and resolve any concerns promptly and professionally What you should have Minimum of 6 months of professional automotive parts experience Excellent customer service and communication skills Knowledge of automotive parts, tools, and systems Ability to thrive in a fast-paced, evolving environment while maintaining compliance with safety and OEM standards. What we'll offer in return Full-Time Position with a competitive salary Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy, both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country About Carvana At Carvana, we sell cars-but we're not car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own mom. Period. That's why every vehicle goes through Carvana's process, where it's inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we're bringing those same values to our new car dealerships-delivering quality, trust, and care you'd be proud to share with Mom. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak and understand English Must be at least 18 years of age Must have a valid driver's license A clean driving record with no more than two moving violations or DUI's in the last three years The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions Will be required to use personal protective equipment to prevent exposure to hazardous materials May be requested to work overtime and weekends for special programs and events. Frequent standing and sitting with varying periods of each May at times require working different shifts Lift up to 60 pounds frequently Walk up to three miles each day Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
12/07/2025
Full time
About the team and position As a Parts Specialists, you will be responsible for providing excellent customer service by assisting with parts identification, order fulfillment, and product recommendations. You will play a key role in ensuring customers receive the right parts, along with expert advice and outstanding service. You'll also help manage our inventory of parts and provide accurate, quality service to our internal shop team. Pay Range: $18-20 hourly Schedule: Mon - Fri 7a-6p, Sat 8a-4p What you'll be doing Greet customers in a friendly and professional manner Accurately identify and recommend automotive parts based on customer & technician needs. Source and order complex automotive parts for both customers and our internal shop team Process sales transactions, including parts orders and returns Maintain a clean, organized parts counter and stock room Assist with inventory management and stock replenishment Collaborate with the internal shop team and suppliers to ensure timely delivery of parts Provide technical support and advice to customers regarding parts compatibility and installation Handle customer inquiries and resolve any concerns promptly and professionally What you should have Minimum of 6 months of professional automotive parts experience Excellent customer service and communication skills Knowledge of automotive parts, tools, and systems Ability to thrive in a fast-paced, evolving environment while maintaining compliance with safety and OEM standards. What we'll offer in return Full-Time Position with a competitive salary Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy, both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country About Carvana At Carvana, we sell cars-but we're not car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own mom. Period. That's why every vehicle goes through Carvana's process, where it's inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we're bringing those same values to our new car dealerships-delivering quality, trust, and care you'd be proud to share with Mom. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak and understand English Must be at least 18 years of age Must have a valid driver's license A clean driving record with no more than two moving violations or DUI's in the last three years The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions Will be required to use personal protective equipment to prevent exposure to hazardous materials May be requested to work overtime and weekends for special programs and events. Frequent standing and sitting with varying periods of each May at times require working different shifts Lift up to 60 pounds frequently Walk up to three miles each day Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Description: With all your career options, why not choose a company where you can own part of the business? MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create. As a Inside Sales Support Specialist , you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary. Duties/Responsibilities: Support the daily sales operations of a building materials distribution center Work with customers and co-workers to build solid relationships based on trust and competence Thorough and precise; diagnose problems and provided proven solutions Opportunity to work within own area of expertise to assure high-quality, by-the-book, results Following up carefully and cheerfully with customers to ensure preservation of relationships Support a fast-paced environment with multiple projects going simultaneously Support outside sales team members Directly work with long-term customers on a daily basis Finalize and oversee the fulfillment of customer orders Job Requirements: Ideal candidates have a few years of inside sales & customer service experience Experience around the construction industry is helpful Roofing, mechanical, industrial, HVAC and siding product knowledge and experience preferred Experienced with Microsoft Office Suite (Excel, Outlook, Word) Strong communication skills Detail-oriented and focused; can concentrate on the task at hand for long periods Follow established guidelines, structure, and policies, while working with and for others Persuasive teaching style to communicate the company's products and services Benefits Package: Outstanding Family Medical Benefits Package Substantial Stock Ownership Program Competitive Compensation Packages Paid Time Off (PTO) & 8 Paid Holidays Each Year Employer Sponsored Family Dental Insurance 401k and Roth 401k Investment Accounts (With Substantial Employer Matching) Employer Sponsored Life & Disability Insurance This job posting is a summary; more details of responsibilities are provided during interviews. PM21 Requirements: PIa47d5-
12/07/2025
Full time
Description: With all your career options, why not choose a company where you can own part of the business? MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create. As a Inside Sales Support Specialist , you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary. Duties/Responsibilities: Support the daily sales operations of a building materials distribution center Work with customers and co-workers to build solid relationships based on trust and competence Thorough and precise; diagnose problems and provided proven solutions Opportunity to work within own area of expertise to assure high-quality, by-the-book, results Following up carefully and cheerfully with customers to ensure preservation of relationships Support a fast-paced environment with multiple projects going simultaneously Support outside sales team members Directly work with long-term customers on a daily basis Finalize and oversee the fulfillment of customer orders Job Requirements: Ideal candidates have a few years of inside sales & customer service experience Experience around the construction industry is helpful Roofing, mechanical, industrial, HVAC and siding product knowledge and experience preferred Experienced with Microsoft Office Suite (Excel, Outlook, Word) Strong communication skills Detail-oriented and focused; can concentrate on the task at hand for long periods Follow established guidelines, structure, and policies, while working with and for others Persuasive teaching style to communicate the company's products and services Benefits Package: Outstanding Family Medical Benefits Package Substantial Stock Ownership Program Competitive Compensation Packages Paid Time Off (PTO) & 8 Paid Holidays Each Year Employer Sponsored Family Dental Insurance 401k and Roth 401k Investment Accounts (With Substantial Employer Matching) Employer Sponsored Life & Disability Insurance This job posting is a summary; more details of responsibilities are provided during interviews. PM21 Requirements: PIa47d5-
Electro-Mechanical, LLC is seeking a Customer Service / Order Management Representative to join our Bristol, VA facility. In this role, you will manage customer orders from receipt to delivery, ensure accurate communication with internal teams, and support our production and logistics operations. This position is critical to maintaining high levels of customer satisfaction, accurate order fulfillment, and smooth coordination across departments. This is an excellent opportunity for a detail-oriented professional with strong customer service skills and experience in manufacturing or industrial settings to make a meaningful impact. Responsibilities: Receive, process, and enter customer purchase orders accurately in our ERP system. Confirm order details such as pricing, quantity, lead time, and shipping terms. Track orders throughout production and delivery, providing timely updates to customers. Serve as the primary point of contact for customer inquiries, complaints, and support. Collaborate with production, quality, and logistics teams to resolve order issues or product complaints. Manage the Returned Material Authorization (RMA) process, ensuring proper documentation and coordination with quality and logistics teams. Monitor stock availability and lead times to maintain accurate order planning. Ensure data integrity in the ERP system and compliance with company policies. Required Qualifications: 1-3 years of customer service experience, ideally in a manufacturing or industrial environment. Familiarity with order processing, inventory management, or ERP systems. Strong verbal and written communication skills, with active listening and conflict resolution abilities. Professional phone and email etiquette. Proficiency in Microsoft Office and the ability to prioritize tasks under pressure. High school diploma with relevant experience, or a 2-4 year degree in Business or a related field. EMC expects that every team member will be guided by EMC's Guiding Principles. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed PandoLogic. Category:Customer Service,
12/06/2025
Full time
Electro-Mechanical, LLC is seeking a Customer Service / Order Management Representative to join our Bristol, VA facility. In this role, you will manage customer orders from receipt to delivery, ensure accurate communication with internal teams, and support our production and logistics operations. This position is critical to maintaining high levels of customer satisfaction, accurate order fulfillment, and smooth coordination across departments. This is an excellent opportunity for a detail-oriented professional with strong customer service skills and experience in manufacturing or industrial settings to make a meaningful impact. Responsibilities: Receive, process, and enter customer purchase orders accurately in our ERP system. Confirm order details such as pricing, quantity, lead time, and shipping terms. Track orders throughout production and delivery, providing timely updates to customers. Serve as the primary point of contact for customer inquiries, complaints, and support. Collaborate with production, quality, and logistics teams to resolve order issues or product complaints. Manage the Returned Material Authorization (RMA) process, ensuring proper documentation and coordination with quality and logistics teams. Monitor stock availability and lead times to maintain accurate order planning. Ensure data integrity in the ERP system and compliance with company policies. Required Qualifications: 1-3 years of customer service experience, ideally in a manufacturing or industrial environment. Familiarity with order processing, inventory management, or ERP systems. Strong verbal and written communication skills, with active listening and conflict resolution abilities. Professional phone and email etiquette. Proficiency in Microsoft Office and the ability to prioritize tasks under pressure. High school diploma with relevant experience, or a 2-4 year degree in Business or a related field. EMC expects that every team member will be guided by EMC's Guiding Principles. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed PandoLogic. Category:Customer Service,
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Newton, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
12/05/2025
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Newton, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Description: We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department. Responsibilities include: This role will be based out of Marshall+Sterling's Latham or Poughkeepsie New York Offices Support Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes. Document all client and carrier communications regarding coverages and exposures in the management system. Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims. Maintain required professional accreditations and participate in continuing education programs when available. Perform other duties and projects as assigned. Requirements: Proficiency with AI tools, task management systems, and Microsoft Office. High School diploma or equivalent required Brings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company. Highly organized and detail-oriented. Total Rewards Package: Compensation: $37,500 - $42,500, based on experience, education, and work location. Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more! Employee Stock Ownership Program As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable: Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success. Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success. No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. For more information on our culture and benefits, please visit us at : Careers-Marshall+Sterling MS24 Compensation details: 0 Hourly Wage PI65f911b5-
12/04/2025
Full time
Description: We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department. Responsibilities include: This role will be based out of Marshall+Sterling's Latham or Poughkeepsie New York Offices Support Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes. Document all client and carrier communications regarding coverages and exposures in the management system. Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims. Maintain required professional accreditations and participate in continuing education programs when available. Perform other duties and projects as assigned. Requirements: Proficiency with AI tools, task management systems, and Microsoft Office. High School diploma or equivalent required Brings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company. Highly organized and detail-oriented. Total Rewards Package: Compensation: $37,500 - $42,500, based on experience, education, and work location. Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more! Employee Stock Ownership Program As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable: Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success. Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success. No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. For more information on our culture and benefits, please visit us at : Careers-Marshall+Sterling MS24 Compensation details: 0 Hourly Wage PI65f911b5-
Job Summary Coordinates all onsite activities at client location in relation to the storage, transportation and disposal of hazardous and non-hazardous wastes and other related services following federal, state & local regulations. Supervises and plans activities of onsite personnel. Serves as liaison between client and vendors in relation to service issues. Maintains pre-established standards for safety and environmental issues. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Coordinate logistics for transportation of hazardous waste, universal waste and non-hazardous waste from client site including profiling, scheduling, manifesting and physically loading bulk and drum loads. Ensure compliance with client and government regulations by performing necessary inspections and reporting. Resolve all issues in a timely manner. Assist with client and vendor financial obligations including invoicing, reporting and contracts. Promote culture of safety by ensuring site personnel are properly trained to perform assigned duties and comply with safety, environmental, federal, state and local regulations. Operate an articulated water truck ,dump truck and dozer. Supervisory Responsibilities The highest level of supervisory skills required in this job is the management of supervisory employees. This includes: Direct supervision of approximately 0 to 10 full-time operations level employees Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Associate's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience. Experience: One (1) year of relevant work experience (in addition to the education requirement) in a coal fired power plant . B. Certificates, Licenses, Registrations or Other Requirements Must have valid Driver's License RCRA and DOT regulatory compliance experience required. 24-hour HAZWOPER certification (or equivalent) or the ability to obtain such within 30 days of employment. Manifesting and profiling hazardous and non-hazardous waste experience required. Pre-assignment and/or pre-hire customer-specific drug and/or alcohol testing may be required by certain customer-contract requirements. Such testing may include urinalysis, oral swab, drug hair follicle testing and/or alcohol testing. C. Other Knowledge, Skills or Abilities Required Customer Focused. An entrepreneurial skill set is highly valued with the ability to creatively achieve stretch goals and provide new services and value to existing customers. Supervisory and team building skills. Creative problem solving and innovative thinker. Effective and concise communication. Adept decision making. Strategic thinking. Strong leadership and relationship building skills. Strong business acumen and financial knowledge. Self-motivated and directed with a keen sense of urgency to deliver results. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects up to 50 pounds most of the work day; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) most of the work day; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements most of the work day; Normal setting for this job is: indoor and outdoor with frequent visits to sites. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.
12/04/2025
Full time
Job Summary Coordinates all onsite activities at client location in relation to the storage, transportation and disposal of hazardous and non-hazardous wastes and other related services following federal, state & local regulations. Supervises and plans activities of onsite personnel. Serves as liaison between client and vendors in relation to service issues. Maintains pre-established standards for safety and environmental issues. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Coordinate logistics for transportation of hazardous waste, universal waste and non-hazardous waste from client site including profiling, scheduling, manifesting and physically loading bulk and drum loads. Ensure compliance with client and government regulations by performing necessary inspections and reporting. Resolve all issues in a timely manner. Assist with client and vendor financial obligations including invoicing, reporting and contracts. Promote culture of safety by ensuring site personnel are properly trained to perform assigned duties and comply with safety, environmental, federal, state and local regulations. Operate an articulated water truck ,dump truck and dozer. Supervisory Responsibilities The highest level of supervisory skills required in this job is the management of supervisory employees. This includes: Direct supervision of approximately 0 to 10 full-time operations level employees Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Associate's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience. Experience: One (1) year of relevant work experience (in addition to the education requirement) in a coal fired power plant . B. Certificates, Licenses, Registrations or Other Requirements Must have valid Driver's License RCRA and DOT regulatory compliance experience required. 24-hour HAZWOPER certification (or equivalent) or the ability to obtain such within 30 days of employment. Manifesting and profiling hazardous and non-hazardous waste experience required. Pre-assignment and/or pre-hire customer-specific drug and/or alcohol testing may be required by certain customer-contract requirements. Such testing may include urinalysis, oral swab, drug hair follicle testing and/or alcohol testing. C. Other Knowledge, Skills or Abilities Required Customer Focused. An entrepreneurial skill set is highly valued with the ability to creatively achieve stretch goals and provide new services and value to existing customers. Supervisory and team building skills. Creative problem solving and innovative thinker. Effective and concise communication. Adept decision making. Strategic thinking. Strong leadership and relationship building skills. Strong business acumen and financial knowledge. Self-motivated and directed with a keen sense of urgency to deliver results. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects up to 50 pounds most of the work day; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) most of the work day; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements most of the work day; Normal setting for this job is: indoor and outdoor with frequent visits to sites. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.
Director of Sales - IOA (Intelligent Operations & Automation) - Life Sciences IOA Business Unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's Digital imperatives in the market. North America is a high-growth region and IOA is looking at expanding its presence further. Life Sciences operations is one of the fastest growing service lines within IOA (Intelligent Operations and Automation). To meet IOA's strategic growth objectives of LS operations we are looking for a highly accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) and IOA Leadership to drive sales and business development in a high growth and highly autonomous environment. This role will have a visible presence within the Life Sciences/Medical Device industry representing Cognizant and our service offerings Role Summary Title -Director of Sales/Service Line Sales Specialist (SLS)- IOA/BPO Transformation Location - Boston, MA, USA (must live or be willing to relocate) Travel - Travel will vary depending on customer and prospect requirements. Summary Job Description: Define and grow topline growth and improve the go-to-market plans, offerings, and value propositions in MedTech and Health Sciences Drive sales, P&L growth and pipeline across existing relationships and drive revenue growth and hunting for new logos, building and closing active pipeline on a quarter-on-quarter basis Build strong internal relationships with IOA Commercial/Offshore Delivery Heads, Cognizant's Market Commercial & Delivery Unit) leadership, and other core leaders. Key Accountabilities Closing Sales - The main responsibility and focus of the role will be the growth of our IOA business within NA, Specifically, win new deals in customer account per pre agreed targets. Sales Plan Creation - A critical early task will be developing and executing a quota growth plan for selected lines of business. Pipeline Management - Among the critical tasks likely to be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets. Demand Generation - To work with IOA and Life Sciences Commercial team to identify prospects, create marketing plans and take responsibility to engage new clients in conversation Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Deal Shaping / Pricing Development - Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit, Commercial Director, Bid Directors, and regional FP&A teams Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc. C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships. Regular Third-Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects in relation to our clients and key local IOA intermediaries. Job Requirements: Key Competencies Life Sciences, MedTech, Health Science, or consulting experience is required. Consistent record of growing business successfully over the years through strong client relationships and a deep understanding of the LS/MedTech industry specifically Medical Device Demonstrated ability of building sales and account management teams. Deep understanding of IOA/BPO/LS and able to engage C-level executives in detailed LS deals, solution, transition, and transformation shaping discussions. Significant international experience required including being conversant in global service delivery models - both shared services and BPS. Well- developed "rolodex" as well as the demonstrated ability to create strategic partnerships with large and complex organizations. Ability to operate in a fast-paced entrepreneurial and highly matrixed organization. Validated ability to guide, influence and develop a wide range of professionals. Strong problem solving and analytical skills and the ability to "roll up your sleeves" and work with a client to create timely solutions and resolutions. Qualifications 10+ years of experience in Sales and Business development within Life Sciences, HealthTech, Medical Device industry Bachelor's/Master's degrees in related field is preferred Global Business Services - Client-facing GBS project experience is preferred. Professional Contacts - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers Matrixed Organization- Experience working in a highly matrixed organization is preferred. Preferred Experience MS or MBA degree preferred. Ability to contribute to new business development efforts and to lead multiple tasks in a dynamic environment. Must be detail oriented and able to manage and maintain all facets of complex assignments. Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems with enterprise-wide implications. Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences. Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation : The annual base salary for this position is between $198,000 - $218,000 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future. We look forward to hearing from passionate professionals eager to make a difference.
12/03/2025
Full time
Director of Sales - IOA (Intelligent Operations & Automation) - Life Sciences IOA Business Unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's Digital imperatives in the market. North America is a high-growth region and IOA is looking at expanding its presence further. Life Sciences operations is one of the fastest growing service lines within IOA (Intelligent Operations and Automation). To meet IOA's strategic growth objectives of LS operations we are looking for a highly accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) and IOA Leadership to drive sales and business development in a high growth and highly autonomous environment. This role will have a visible presence within the Life Sciences/Medical Device industry representing Cognizant and our service offerings Role Summary Title -Director of Sales/Service Line Sales Specialist (SLS)- IOA/BPO Transformation Location - Boston, MA, USA (must live or be willing to relocate) Travel - Travel will vary depending on customer and prospect requirements. Summary Job Description: Define and grow topline growth and improve the go-to-market plans, offerings, and value propositions in MedTech and Health Sciences Drive sales, P&L growth and pipeline across existing relationships and drive revenue growth and hunting for new logos, building and closing active pipeline on a quarter-on-quarter basis Build strong internal relationships with IOA Commercial/Offshore Delivery Heads, Cognizant's Market Commercial & Delivery Unit) leadership, and other core leaders. Key Accountabilities Closing Sales - The main responsibility and focus of the role will be the growth of our IOA business within NA, Specifically, win new deals in customer account per pre agreed targets. Sales Plan Creation - A critical early task will be developing and executing a quota growth plan for selected lines of business. Pipeline Management - Among the critical tasks likely to be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets. Demand Generation - To work with IOA and Life Sciences Commercial team to identify prospects, create marketing plans and take responsibility to engage new clients in conversation Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Deal Shaping / Pricing Development - Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit, Commercial Director, Bid Directors, and regional FP&A teams Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc. C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships. Regular Third-Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects in relation to our clients and key local IOA intermediaries. Job Requirements: Key Competencies Life Sciences, MedTech, Health Science, or consulting experience is required. Consistent record of growing business successfully over the years through strong client relationships and a deep understanding of the LS/MedTech industry specifically Medical Device Demonstrated ability of building sales and account management teams. Deep understanding of IOA/BPO/LS and able to engage C-level executives in detailed LS deals, solution, transition, and transformation shaping discussions. Significant international experience required including being conversant in global service delivery models - both shared services and BPS. Well- developed "rolodex" as well as the demonstrated ability to create strategic partnerships with large and complex organizations. Ability to operate in a fast-paced entrepreneurial and highly matrixed organization. Validated ability to guide, influence and develop a wide range of professionals. Strong problem solving and analytical skills and the ability to "roll up your sleeves" and work with a client to create timely solutions and resolutions. Qualifications 10+ years of experience in Sales and Business development within Life Sciences, HealthTech, Medical Device industry Bachelor's/Master's degrees in related field is preferred Global Business Services - Client-facing GBS project experience is preferred. Professional Contacts - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers Matrixed Organization- Experience working in a highly matrixed organization is preferred. Preferred Experience MS or MBA degree preferred. Ability to contribute to new business development efforts and to lead multiple tasks in a dynamic environment. Must be detail oriented and able to manage and maintain all facets of complex assignments. Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems with enterprise-wide implications. Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences. Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation : The annual base salary for this position is between $198,000 - $218,000 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future. We look forward to hearing from passionate professionals eager to make a difference.
Description: With all your career options, why not choose a company where you can own part of the business? MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create. As a Sales Support Specialist , you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary. Responsibilities: Support outside sales team members Handle inbound and outbound calls Directly work with long-term customers on a daily basis Finalize and oversee the fulfillment of customer orders Think about steps necessary to make the customer experience successful Able to handle detailed work quickly & correctly Following up carefully and cheerfully with customers to ensure preservation of relationships Open, flowing communication is important Job Requirements: Experienced with Microsoft Office Suite (Excel, Outlook, Word) Ideal candidates have a few years of inside sales & customer service experience Roofing, mechanical, industrial, HVAC, and siding product knowledge and experience preferred Strong communication skills Experience in the construction industry is helpful Be a team player who isn't afraid of leading Willing to jump in and roll up your sleeves to help out when necessary Strong time management skills Intent on listening and able to communicate concisely while being willing to ask questions Able to sit or stand in front of a computer for long periods Sales Support Specialist Benefits Package: Outstanding Family Medical Benefits Package Substantial Stock Ownership Program Competitive Compensation Packages Paid Time Off (PTO) & 8 Paid Holidays Each Year Employer-Sponsored Family Dental Insurance 401 (k) and Roth 401 (k) Investment Accounts (With Substantial Employer Matching) Employer-Sponsored Life & Disability Insurance This job posting includes a summary of work, skills, abilities, and essential functions; more details are provided during interviews. PM21 Requirements: Compensation details: 20-25 Hourly Wage PI62401fa7ef90-3296
12/03/2025
Full time
Description: With all your career options, why not choose a company where you can own part of the business? MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create. As a Sales Support Specialist , you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary. Responsibilities: Support outside sales team members Handle inbound and outbound calls Directly work with long-term customers on a daily basis Finalize and oversee the fulfillment of customer orders Think about steps necessary to make the customer experience successful Able to handle detailed work quickly & correctly Following up carefully and cheerfully with customers to ensure preservation of relationships Open, flowing communication is important Job Requirements: Experienced with Microsoft Office Suite (Excel, Outlook, Word) Ideal candidates have a few years of inside sales & customer service experience Roofing, mechanical, industrial, HVAC, and siding product knowledge and experience preferred Strong communication skills Experience in the construction industry is helpful Be a team player who isn't afraid of leading Willing to jump in and roll up your sleeves to help out when necessary Strong time management skills Intent on listening and able to communicate concisely while being willing to ask questions Able to sit or stand in front of a computer for long periods Sales Support Specialist Benefits Package: Outstanding Family Medical Benefits Package Substantial Stock Ownership Program Competitive Compensation Packages Paid Time Off (PTO) & 8 Paid Holidays Each Year Employer-Sponsored Family Dental Insurance 401 (k) and Roth 401 (k) Investment Accounts (With Substantial Employer Matching) Employer-Sponsored Life & Disability Insurance This job posting includes a summary of work, skills, abilities, and essential functions; more details are provided during interviews. PM21 Requirements: Compensation details: 20-25 Hourly Wage PI62401fa7ef90-3296
Job Number: 228 Location: Ft Stockton Supervises: N FLSA: Non-Exempt Division: MH Salary: $20.65 per hour. Sign on bonus may be available. Shift: 5 days on, 5 days offshifts, on call; Assigned work hours may change as the needs of the agency andclients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The Crisis Response Specialist isresponsible for response to mental health crisis calls from Law Enforcement,Emergency Room, and the PermiaCare Crisis Hotline. This position provides emergency services toindividuals in the community by defining presenting concerns, assessing neededinterventions, initiating appropriate crisis intervention services, resolvingcrisis situations, and facilitating entrance into Crisis respite facilitieswhen appropriate. The Crisis ResponseSpecialist is responsible for ensuring persons in crisis are treated in theleast restrictive and most appropriate environment. This position develops and maintains positiveworking relationships with law enforcement, hospital personnel and the judiciary. The Crisis Response Specialistwill be responsible for crisis coverage on a 5 days on, 5 days off rotation asset by supervisor, including days, nights, weekends and holidays. All duty timemay be served from the location of the worker's choice but must remain in thearea at all times while on call. Thisposition requires travel to other counties in West Texas, including in adverseweather. This position works independently,under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHERQUALIFICATIONS: Education Required: A Bachelor's degree from an accreditedcollege or university with a major in psychology, social work, medicine,nursing, rehabilitation, counseling, sociology, human growth and development,physician assistance, gerontology, special education, educational psychology,early childhood education or early childhood intervention or a bachelor'sdegree with at least 30 hours of coursework in the previous fields. Experience Required: At least 1 year experience in mental healthfield preferred. Registration, Certification,Licensure or other Qualifications Required: Must maintain a valid TexasDriver's license, auto liability insurance and a driving record acceptable toPermiaCare's insurance requirements. Required to pass criminal historyand background checks as well as pre-employment drug screen. Must obtain QMHP certificationwithin 6 months. ESSENTIAL DUTIES ANDRESPONSIBILITIES: Serve on crisis rotation asscheduled. Respond, by phone, to all crisiscalls within 10 minutes. Make face-to-face responses, whenindicated, within 1 hour. Provide intervention that ensuresleast restrictive setting. File Emergency Detention applicationsappropriately. Exercise clinical judgment incrisis situations. Serve as a fill-in for othercrisis staff when needed. Provide follow-up for individualswho were treated for crisis. Complete all crisis logs andservice documentation before ending shift. Remain compliant with Medicaid andState documentation standards. Complete documentation necessaryto assign contact or registered status (as indicated) to all non-PermiaCareclients. Scan and upload documentation intoEHR. Maintain utilization data onservices provided as assigned by supervisor. Apply the Medicaid coveredservices for this position, the proper application of these services, and thecodes used to describe these services. Work with all members of theCrisis Services team to ensure quality and appropriate use of services forpersons in crisis. Develop and maintains positiverelationships with law enforcement. Develop and maintains positiverelationships with judiciary. Develop and maintains positiverelationships with hospital personnel. Participate in quality assuranceand utilization review process. Discharge clients as needed. Meet unit performance measures ortargets. Maintain assigned caseload ofindividuals with mental illness. Coordinate services to designatedcaseload. Enter accurate and appropriatedocumentation of services within timeframe required. Maintain confidentiality ofsensitive records and treatment information, client files and protected healthinformation in compliance with HIPAA, laws, rules and regulations, andestablished procedures. Maintain regular and reliablephysical on-site attendance. Regular attendance, dependability, and promptnessare required for the scheduled work day 100% of the time, to ensure consistencyand completeness of program's processes. Comply with the Abuse, Neglect,and Exploitation policy and reporting requirements. Adhere to the Code of Conduct andStandards of Behavior policy requirements. Establish and maintain effectivework relationships with individuals served and their families, supervisors,co-workers and visitors by demonstrating cooperative, courteous and respectfulbehavior at all times. Communicate regularly withsupervisor. Open and process mail/email in atimely manner. Answer phone, collect phonemessages and respond to requests timely and accurately. Maintain safe and clean workingenvironment by complying with procedures, rules and regulations. Perform all work functions andinteractions using a trauma informed approach. Display professionalism whenrepresenting PermiaCare and the program in the community. Maintain compliance with legalrequirements and company policies and procedures. Maintain valid and currentdriver's license, auto insurance, acceptable driving record and reliabletransportation at all times. Driving may be required for this position. Complete all training as assignedprior to due date. Other duties as assigned. MARGINAL DUTIES ANDRESPONSIBILITIES (these duties are not designated as essential for the purposesof ADA; they are still required duties): Fill in for other MH staff asneeded. Provide translation, ifapplicable. Participate in team meeting orstaffings. Participate in communityactivities and/or attends community meetings as needed. Participate in workgroups andcommittees as assigned. KNOWLEDGE, SKILLS, ABILITIES ANDCOMPETENCIES: Advanced knowledge of mentalillness and treatment. Knowledge of the TexasAdministrative Code, State Performance Contract and UM Guidelines. Knowledge of HIPAA and ability toprotect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearlyand effectively, orally and in writing. Effective time management skills. Exceptional customer serviceskills, including positive attitude. Cultural sensitivity. Dependable attendance andpunctuality. Knowledge of trauma informedtheories, principles and practices. Flexibility and adaptability todifferent work environments. Excellent computer skills,including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with variousinter-agency personnel. Ability to fulfill PMAB and CPR/FirstAid requirements. Ability to work independently. Good interpersonal skills,including ability to build rapport with individuals including co-workers. Ability to display comfort ininteracting with individuals of diverse cultural, ethnic and economicbackgrounds and with social service, healthcare, educational and criminaljustice organizations, as needed. Ability to acquire and utilize newskills as the job requires. Ability to work cooperatively andproductively with supervisor, individuals, co-workers, and groups of persons atall levels of activity, contributing to a spirit of teamwork. Ability to maintain highlyconfidential information. Ability to remain calm instressful situations. Ability to plan and schedule workand implement directives without constant supervision. Model professionalism byappropriate dress, language, ethics and work habits. Ability to drive personal and/orcompany vehicle. This position mayrequire travel to agency program sites, community and residential sites, and/orlocations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. PHYSICAL REQUIREMENTS: Abilities Required: Light Lifting, under 15 lbs Light Carrying, under 15 lbs Walking Standing Sitting Operating office equipment Operating motor vehicle Ability to see Hearing (with aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travelafter hours and overnight. WORKSITE CONDITIONS: Travel Inside Long or irregular work hours Working closely with others Working alone ADA Statement: Reasonable accommodations may be made toenable individuals with disabilities to perform essential functions. EEO Statement: . click apply for full job details
12/02/2025
Full time
Job Number: 228 Location: Ft Stockton Supervises: N FLSA: Non-Exempt Division: MH Salary: $20.65 per hour. Sign on bonus may be available. Shift: 5 days on, 5 days offshifts, on call; Assigned work hours may change as the needs of the agency andclients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The Crisis Response Specialist isresponsible for response to mental health crisis calls from Law Enforcement,Emergency Room, and the PermiaCare Crisis Hotline. This position provides emergency services toindividuals in the community by defining presenting concerns, assessing neededinterventions, initiating appropriate crisis intervention services, resolvingcrisis situations, and facilitating entrance into Crisis respite facilitieswhen appropriate. The Crisis ResponseSpecialist is responsible for ensuring persons in crisis are treated in theleast restrictive and most appropriate environment. This position develops and maintains positiveworking relationships with law enforcement, hospital personnel and the judiciary. The Crisis Response Specialistwill be responsible for crisis coverage on a 5 days on, 5 days off rotation asset by supervisor, including days, nights, weekends and holidays. All duty timemay be served from the location of the worker's choice but must remain in thearea at all times while on call. Thisposition requires travel to other counties in West Texas, including in adverseweather. This position works independently,under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHERQUALIFICATIONS: Education Required: A Bachelor's degree from an accreditedcollege or university with a major in psychology, social work, medicine,nursing, rehabilitation, counseling, sociology, human growth and development,physician assistance, gerontology, special education, educational psychology,early childhood education or early childhood intervention or a bachelor'sdegree with at least 30 hours of coursework in the previous fields. Experience Required: At least 1 year experience in mental healthfield preferred. Registration, Certification,Licensure or other Qualifications Required: Must maintain a valid TexasDriver's license, auto liability insurance and a driving record acceptable toPermiaCare's insurance requirements. Required to pass criminal historyand background checks as well as pre-employment drug screen. Must obtain QMHP certificationwithin 6 months. ESSENTIAL DUTIES ANDRESPONSIBILITIES: Serve on crisis rotation asscheduled. Respond, by phone, to all crisiscalls within 10 minutes. Make face-to-face responses, whenindicated, within 1 hour. Provide intervention that ensuresleast restrictive setting. File Emergency Detention applicationsappropriately. Exercise clinical judgment incrisis situations. Serve as a fill-in for othercrisis staff when needed. Provide follow-up for individualswho were treated for crisis. Complete all crisis logs andservice documentation before ending shift. Remain compliant with Medicaid andState documentation standards. Complete documentation necessaryto assign contact or registered status (as indicated) to all non-PermiaCareclients. Scan and upload documentation intoEHR. Maintain utilization data onservices provided as assigned by supervisor. Apply the Medicaid coveredservices for this position, the proper application of these services, and thecodes used to describe these services. Work with all members of theCrisis Services team to ensure quality and appropriate use of services forpersons in crisis. Develop and maintains positiverelationships with law enforcement. Develop and maintains positiverelationships with judiciary. Develop and maintains positiverelationships with hospital personnel. Participate in quality assuranceand utilization review process. Discharge clients as needed. Meet unit performance measures ortargets. Maintain assigned caseload ofindividuals with mental illness. Coordinate services to designatedcaseload. Enter accurate and appropriatedocumentation of services within timeframe required. Maintain confidentiality ofsensitive records and treatment information, client files and protected healthinformation in compliance with HIPAA, laws, rules and regulations, andestablished procedures. Maintain regular and reliablephysical on-site attendance. Regular attendance, dependability, and promptnessare required for the scheduled work day 100% of the time, to ensure consistencyand completeness of program's processes. Comply with the Abuse, Neglect,and Exploitation policy and reporting requirements. Adhere to the Code of Conduct andStandards of Behavior policy requirements. Establish and maintain effectivework relationships with individuals served and their families, supervisors,co-workers and visitors by demonstrating cooperative, courteous and respectfulbehavior at all times. Communicate regularly withsupervisor. Open and process mail/email in atimely manner. Answer phone, collect phonemessages and respond to requests timely and accurately. Maintain safe and clean workingenvironment by complying with procedures, rules and regulations. Perform all work functions andinteractions using a trauma informed approach. Display professionalism whenrepresenting PermiaCare and the program in the community. Maintain compliance with legalrequirements and company policies and procedures. Maintain valid and currentdriver's license, auto insurance, acceptable driving record and reliabletransportation at all times. Driving may be required for this position. Complete all training as assignedprior to due date. Other duties as assigned. MARGINAL DUTIES ANDRESPONSIBILITIES (these duties are not designated as essential for the purposesof ADA; they are still required duties): Fill in for other MH staff asneeded. Provide translation, ifapplicable. Participate in team meeting orstaffings. Participate in communityactivities and/or attends community meetings as needed. Participate in workgroups andcommittees as assigned. KNOWLEDGE, SKILLS, ABILITIES ANDCOMPETENCIES: Advanced knowledge of mentalillness and treatment. Knowledge of the TexasAdministrative Code, State Performance Contract and UM Guidelines. Knowledge of HIPAA and ability toprotect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearlyand effectively, orally and in writing. Effective time management skills. Exceptional customer serviceskills, including positive attitude. Cultural sensitivity. Dependable attendance andpunctuality. Knowledge of trauma informedtheories, principles and practices. Flexibility and adaptability todifferent work environments. Excellent computer skills,including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with variousinter-agency personnel. Ability to fulfill PMAB and CPR/FirstAid requirements. Ability to work independently. Good interpersonal skills,including ability to build rapport with individuals including co-workers. Ability to display comfort ininteracting with individuals of diverse cultural, ethnic and economicbackgrounds and with social service, healthcare, educational and criminaljustice organizations, as needed. Ability to acquire and utilize newskills as the job requires. Ability to work cooperatively andproductively with supervisor, individuals, co-workers, and groups of persons atall levels of activity, contributing to a spirit of teamwork. Ability to maintain highlyconfidential information. Ability to remain calm instressful situations. Ability to plan and schedule workand implement directives without constant supervision. Model professionalism byappropriate dress, language, ethics and work habits. Ability to drive personal and/orcompany vehicle. This position mayrequire travel to agency program sites, community and residential sites, and/orlocations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. PHYSICAL REQUIREMENTS: Abilities Required: Light Lifting, under 15 lbs Light Carrying, under 15 lbs Walking Standing Sitting Operating office equipment Operating motor vehicle Ability to see Hearing (with aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travelafter hours and overnight. WORKSITE CONDITIONS: Travel Inside Long or irregular work hours Working closely with others Working alone ADA Statement: Reasonable accommodations may be made toenable individuals with disabilities to perform essential functions. EEO Statement: . click apply for full job details
Description CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: The Catheterization Laboratory Technologist II is a highly skilled and experienced professional responsible for performing advanced imaging and operational tasks during a wide range of cardiac catheterization procedures, including complex structural heart cases. This role involves expertly operating and troubleshooting specialized cath lab equipment, performing fluoro imaging, and ensuring accurate digital image acquisition while maintaining strict adherence to sterile technique and patient safety protocols. As a Radiation Safety department representative and preceptor for junior staff, the Technologist II also serves as a key resource for advanced procedures and technology, contributing to departmental efficiency and the highest standards of patient care. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Promotes Organizational Principles of Catholic Healthcare; Solidarity, Holistic Care, Respect for Human Life, Participatory Community of Work and Mutual Respect, Stewardship, Act in communion with the Church. Ensures major equipment is operational in assigned area(s) and documents as required for quality control; reports any issues through chain of command and per hospital process. Participates in daily room checks and stocking of supplies. Accesses daily patient schedule and appropriate patient information for assigned procedures. Ensures appropriate equipment, supplies, and room configuration for all procedures. Collaborates with procedure team and Cath Lab Lead/Coordinator to ensure appropriate patient care and departmental efficiency at all times. Ensures proper patient information is entered into cath lab computer and imaging systems. Ensures proper procedure documentation, hemodynamic measurements/recording, and ECG recognition during assigned procedures. Ensures patient position is appropriate and safely secured on procedure table per procedure type. Trains and completes competencies to set up and operate cath lab equipment including, but not limited to: imaging (X-Ray, intravascular ultrasound-IVUS, intracardiac echo-ICE), contrast injector, hemodynamic system, intra-aortic balloon pump, rotational atherectomy, thrombectomy, left ventricular assist device, etc. Supports and anticipates the needs of the physician and ensures patient safety when scrubbing procedures; moves/pans table appropriately during fluoro and X-Ray acquisition. Adheres to aseptic technique 100% of the time during procedures and stops the line if a break in sterile technique is identified. Adheres to organizational policies and processes related to patient safety, patient privacy, infection control (hand hygiene), and patient communication before, during, and after procedure. Collaborates with others on the team in sharing knowledge; to gain and provide appropriate knowledge as appropriate; to foster teamwork and team cohesion. Supports department and team by engaging in patient transport as appropriate. Obtains and maintains proficiency in access site management. Acts as radiation safety representative for patients and team while X-Ray is used. Performs fluoro imaging and digital image acquisition as appropriate for procedure or as instructed by the physician. Adheres to the attendance policy and departmental productivity standards. Supports department and organization's commitment to Zero Harm and Customer Service. Adheres to departmental and organizational dress code. Understands and upholds the CHRISTUS mission, vision, and purpose. Supports and promotes Unit based Councils, process improvement projects, and a nursing collaborative care model that meets requirements for magnet status. Promotes and serves with respect to the CHRISTUS core values; Dignity, Integrity, Excellence, Compassion, Stewardship. Serves as a preceptor for Technicians and Technologists I. Acts as a team resource for advanced procedures and technology such as structural heart procedures, IABP, Impella, LVAD. Serves as the Radiation Safety department representative. Job Requirements: Education/Skills Graduate from an accredited school of Radiology Technology, an associate's degree in a healthcare-related field, or an acceptable equivalent required Bachelor's degree preferred Experience 2 years of Diagnostic, Interventional Radiology, or Cath/EP Lab experience is required Licenses, Registrations, or Certifications Basic Life Support (BLS) certification is required Advanced Cardiovascular Life Support (ACLS) certification is required within 6 months of hire to work/perform independently Pediatric Advanced Life Support (PALS) certification is required within 6 months of hire to work/perform independently at Pediatric facilities One of the following certifications is required (individuals whose ARRT certification lapsed prior to June 1, 2023, may qualify under LSRTBE exemption criteria): Registered Cardiovascular Invasive Specialist (RCIS) by CCI Registered Cardiac Electrophysiology Specialist (RCES) by CCI Registered Cardiac Sonographer (RCS) by CCI Radiography (R) by ARRT Cardiac Interventional Radiography (CI) by ARRT Cardiovascular Interventional Radiography (CV) by ARRT Vascular Interventional Radiography (VI) by ARRT Abdomen (AB) RDMS by ARDMS Obstetrics & Gynecology (OB/GYN) RDMS by ARDMS Adult Echocardiography (AE) RDCS by ARDMS Registered Vascular Technologist (RVT) by ARDMS State Licensure required based on modality Texas: MRT or LMRT by TMB Louisiana: LRT (R) or (F) by LSRTBE New Mexico: RRT or FUS by MIRTP NMED In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
12/02/2025
Full time
Description CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: The Catheterization Laboratory Technologist II is a highly skilled and experienced professional responsible for performing advanced imaging and operational tasks during a wide range of cardiac catheterization procedures, including complex structural heart cases. This role involves expertly operating and troubleshooting specialized cath lab equipment, performing fluoro imaging, and ensuring accurate digital image acquisition while maintaining strict adherence to sterile technique and patient safety protocols. As a Radiation Safety department representative and preceptor for junior staff, the Technologist II also serves as a key resource for advanced procedures and technology, contributing to departmental efficiency and the highest standards of patient care. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Promotes Organizational Principles of Catholic Healthcare; Solidarity, Holistic Care, Respect for Human Life, Participatory Community of Work and Mutual Respect, Stewardship, Act in communion with the Church. Ensures major equipment is operational in assigned area(s) and documents as required for quality control; reports any issues through chain of command and per hospital process. Participates in daily room checks and stocking of supplies. Accesses daily patient schedule and appropriate patient information for assigned procedures. Ensures appropriate equipment, supplies, and room configuration for all procedures. Collaborates with procedure team and Cath Lab Lead/Coordinator to ensure appropriate patient care and departmental efficiency at all times. Ensures proper patient information is entered into cath lab computer and imaging systems. Ensures proper procedure documentation, hemodynamic measurements/recording, and ECG recognition during assigned procedures. Ensures patient position is appropriate and safely secured on procedure table per procedure type. Trains and completes competencies to set up and operate cath lab equipment including, but not limited to: imaging (X-Ray, intravascular ultrasound-IVUS, intracardiac echo-ICE), contrast injector, hemodynamic system, intra-aortic balloon pump, rotational atherectomy, thrombectomy, left ventricular assist device, etc. Supports and anticipates the needs of the physician and ensures patient safety when scrubbing procedures; moves/pans table appropriately during fluoro and X-Ray acquisition. Adheres to aseptic technique 100% of the time during procedures and stops the line if a break in sterile technique is identified. Adheres to organizational policies and processes related to patient safety, patient privacy, infection control (hand hygiene), and patient communication before, during, and after procedure. Collaborates with others on the team in sharing knowledge; to gain and provide appropriate knowledge as appropriate; to foster teamwork and team cohesion. Supports department and team by engaging in patient transport as appropriate. Obtains and maintains proficiency in access site management. Acts as radiation safety representative for patients and team while X-Ray is used. Performs fluoro imaging and digital image acquisition as appropriate for procedure or as instructed by the physician. Adheres to the attendance policy and departmental productivity standards. Supports department and organization's commitment to Zero Harm and Customer Service. Adheres to departmental and organizational dress code. Understands and upholds the CHRISTUS mission, vision, and purpose. Supports and promotes Unit based Councils, process improvement projects, and a nursing collaborative care model that meets requirements for magnet status. Promotes and serves with respect to the CHRISTUS core values; Dignity, Integrity, Excellence, Compassion, Stewardship. Serves as a preceptor for Technicians and Technologists I. Acts as a team resource for advanced procedures and technology such as structural heart procedures, IABP, Impella, LVAD. Serves as the Radiation Safety department representative. Job Requirements: Education/Skills Graduate from an accredited school of Radiology Technology, an associate's degree in a healthcare-related field, or an acceptable equivalent required Bachelor's degree preferred Experience 2 years of Diagnostic, Interventional Radiology, or Cath/EP Lab experience is required Licenses, Registrations, or Certifications Basic Life Support (BLS) certification is required Advanced Cardiovascular Life Support (ACLS) certification is required within 6 months of hire to work/perform independently Pediatric Advanced Life Support (PALS) certification is required within 6 months of hire to work/perform independently at Pediatric facilities One of the following certifications is required (individuals whose ARRT certification lapsed prior to June 1, 2023, may qualify under LSRTBE exemption criteria): Registered Cardiovascular Invasive Specialist (RCIS) by CCI Registered Cardiac Electrophysiology Specialist (RCES) by CCI Registered Cardiac Sonographer (RCS) by CCI Radiography (R) by ARRT Cardiac Interventional Radiography (CI) by ARRT Cardiovascular Interventional Radiography (CV) by ARRT Vascular Interventional Radiography (VI) by ARRT Abdomen (AB) RDMS by ARDMS Obstetrics & Gynecology (OB/GYN) RDMS by ARDMS Adult Echocardiography (AE) RDCS by ARDMS Registered Vascular Technologist (RVT) by ARDMS State Licensure required based on modality Texas: MRT or LMRT by TMB Louisiana: LRT (R) or (F) by LSRTBE New Mexico: RRT or FUS by MIRTP NMED In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description CHRISTUS Santa Rosa Hospital - San Marcos, which originated in 1923 as Hays County Soldiers, Sailors and Marines Memorial Hospital, opened at its current Wonder World Drive location in 1983. Our staff of more than 700 Associates works with more than 300 active and consulting physicians to provide quality services to patients and their families. For more than 20 consecutive years, we have been named The Best Hospital in Hays County in the annual "Best of Hays" publication released by the San Marcos Daily Record. In addition to interventional cardiac services, CHRISTUS Santa Rosa Hospital - San Marcos is a Certified Chest Pain Center and an accredited Primary Stroke Center. We lead the region in da Vinci robotic-assisted surgery and offers a variety of specialty care services including medical imaging, rehabilitation, hospice, women's services and more. Summary: The Catheterization Laboratory Technician II is an experienced member of the cath lab team, proficient in supporting a wide range of diagnostic and interventional cardiac procedures. This role involves meticulous preparation of the lab, equipment, and supplies, ensuring accurate patient documentation, and maintaining a stringent sterile technique throughout procedures. The Technician II also serves as a valuable resource and preceptor for junior technicians and technologists, sharing expertise in advanced procedures and technology while upholding the highest standards of patient safety and departmental efficiency. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Promotes Organizational Principles of Catholic Healthcare; Solidarity, Holistic Care, Respect for Human Life, Participatory Community of Work and Mutual Respect, Stewardship, Act in communion with the Church. Ensures major equipment is operational in assigned area(s) and documents as required for quality control; reports any issues through chain of command and per hospital process. Participates in daily room checks and stocking of supplies. Accesses daily patient schedule and appropriate patient information for assigned procedures. Ensures appropriate equipment, supplies, and room configuration for all procedures. Collaborates with procedure team and Cath Lab Lead/Coordinator to ensure appropriate patient care and departmental efficiency at all times. Ensures proper patient information is entered into cath lab computer and imaging systems. Ensures proper procedure documentation, hemodynamic measurements/recording, and ECG recognition during assigned procedures. Ensures patient position is appropriate and safely secured on procedure table per procedure type. Trains and completes competencies to set up and operate cath lab equipment including, but not limited to: imaging (intravascular ultrasound-IVUS, intracardiac echo-ICE), contrast injector, hemodynamic system, intra-aortic balloon pump, rotational atherectomy, thrombectomy, left ventricular assist device, etc. Supports and anticipates the needs of the physician and ensures patient safety when scrubbing procedures; moves/pans table appropriately during fluoro and X-Ray acquisition. Adheres to aseptic technique 100% of the time during procedures and stops the line if a break in sterile technique is identified. Adheres to organizational policies and processes related to patient safety, patient privacy, infection control (hand hygiene), and patient communication before, during, and after procedure. Collaborates with others on the team in sharing knowledge; to gain and provide appropriate knowledge as appropriate; to foster teamwork and team cohesion. Supports the department and team by engaging in patient transport as appropriate. Obtains and maintains proficiency in access site management. Acts as radiation safety representative for patients and team while X-Ray is used but is not licensed to administer fluoro imaging. Adheres to the attendance policy and departmental productivity standards. Supports the department and organization's commitment to Zero Harm and Customer Service. Adheres to departmental and organizational dress code. Understands and upholds the CHRISTUS mission, vision, and purpose. Supports and promotes Unit-based Councils, process improvement projects, and a nursing collaborative care model that meets requirements for magnet status. Promotes and serves with respect to the CHRISTUS core values: Dignity, Integrity, Excellence, Compassion, Stewardship. Serves as a preceptor for Technicians and Technologists I. Acts as a team resource for advanced procedures and technology such as structural heart procedures, IABP, Impella, and LVAD. Job Requirements: Education/Skills Associate's degree in cardiovascular technology, radiologic technology, or a healthcare-related field preferred Experience 2 years of Diagnostic, Interventional Radiology, or Cath/EP Lab experience is required Licenses, Registrations, or Certifications Basic Life Support (BLS) certification is required Advanced Cardiovascular Life Support (ACLS) certification is required within 6 months of hire to work/perform independently Pediatric Advanced Life Support (PALS) certification is required within 6 months of hire to work/perform independently at Pediatric facilities One of the following certifications is required: Registered Cardiovascular Invasive Specialist (RCIS) by CCI Registered Cardiac Electrophysiology Specialist (RCES) by CCI Registered Cardiac Sonographer (RCS) by CCI Radiography (R) by ARRT Cardiac Interventional Radiography (CI) by ARRT Cardiovascular Interventional Radiography (CV) by ARRT Vascular Interventional Radiography (VI) by ARRT Abdomen (AB) RDMS by ARDMS Obstetrics & Gynecology (OB/GYN) RDMS by ARDMS Adult Echocardiography (AE) RDCS by ARDMS Registered Vascular Technologist (RVT) by ARDMS In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
12/02/2025
Full time
Description CHRISTUS Santa Rosa Hospital - San Marcos, which originated in 1923 as Hays County Soldiers, Sailors and Marines Memorial Hospital, opened at its current Wonder World Drive location in 1983. Our staff of more than 700 Associates works with more than 300 active and consulting physicians to provide quality services to patients and their families. For more than 20 consecutive years, we have been named The Best Hospital in Hays County in the annual "Best of Hays" publication released by the San Marcos Daily Record. In addition to interventional cardiac services, CHRISTUS Santa Rosa Hospital - San Marcos is a Certified Chest Pain Center and an accredited Primary Stroke Center. We lead the region in da Vinci robotic-assisted surgery and offers a variety of specialty care services including medical imaging, rehabilitation, hospice, women's services and more. Summary: The Catheterization Laboratory Technician II is an experienced member of the cath lab team, proficient in supporting a wide range of diagnostic and interventional cardiac procedures. This role involves meticulous preparation of the lab, equipment, and supplies, ensuring accurate patient documentation, and maintaining a stringent sterile technique throughout procedures. The Technician II also serves as a valuable resource and preceptor for junior technicians and technologists, sharing expertise in advanced procedures and technology while upholding the highest standards of patient safety and departmental efficiency. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Promotes Organizational Principles of Catholic Healthcare; Solidarity, Holistic Care, Respect for Human Life, Participatory Community of Work and Mutual Respect, Stewardship, Act in communion with the Church. Ensures major equipment is operational in assigned area(s) and documents as required for quality control; reports any issues through chain of command and per hospital process. Participates in daily room checks and stocking of supplies. Accesses daily patient schedule and appropriate patient information for assigned procedures. Ensures appropriate equipment, supplies, and room configuration for all procedures. Collaborates with procedure team and Cath Lab Lead/Coordinator to ensure appropriate patient care and departmental efficiency at all times. Ensures proper patient information is entered into cath lab computer and imaging systems. Ensures proper procedure documentation, hemodynamic measurements/recording, and ECG recognition during assigned procedures. Ensures patient position is appropriate and safely secured on procedure table per procedure type. Trains and completes competencies to set up and operate cath lab equipment including, but not limited to: imaging (intravascular ultrasound-IVUS, intracardiac echo-ICE), contrast injector, hemodynamic system, intra-aortic balloon pump, rotational atherectomy, thrombectomy, left ventricular assist device, etc. Supports and anticipates the needs of the physician and ensures patient safety when scrubbing procedures; moves/pans table appropriately during fluoro and X-Ray acquisition. Adheres to aseptic technique 100% of the time during procedures and stops the line if a break in sterile technique is identified. Adheres to organizational policies and processes related to patient safety, patient privacy, infection control (hand hygiene), and patient communication before, during, and after procedure. Collaborates with others on the team in sharing knowledge; to gain and provide appropriate knowledge as appropriate; to foster teamwork and team cohesion. Supports the department and team by engaging in patient transport as appropriate. Obtains and maintains proficiency in access site management. Acts as radiation safety representative for patients and team while X-Ray is used but is not licensed to administer fluoro imaging. Adheres to the attendance policy and departmental productivity standards. Supports the department and organization's commitment to Zero Harm and Customer Service. Adheres to departmental and organizational dress code. Understands and upholds the CHRISTUS mission, vision, and purpose. Supports and promotes Unit-based Councils, process improvement projects, and a nursing collaborative care model that meets requirements for magnet status. Promotes and serves with respect to the CHRISTUS core values: Dignity, Integrity, Excellence, Compassion, Stewardship. Serves as a preceptor for Technicians and Technologists I. Acts as a team resource for advanced procedures and technology such as structural heart procedures, IABP, Impella, and LVAD. Job Requirements: Education/Skills Associate's degree in cardiovascular technology, radiologic technology, or a healthcare-related field preferred Experience 2 years of Diagnostic, Interventional Radiology, or Cath/EP Lab experience is required Licenses, Registrations, or Certifications Basic Life Support (BLS) certification is required Advanced Cardiovascular Life Support (ACLS) certification is required within 6 months of hire to work/perform independently Pediatric Advanced Life Support (PALS) certification is required within 6 months of hire to work/perform independently at Pediatric facilities One of the following certifications is required: Registered Cardiovascular Invasive Specialist (RCIS) by CCI Registered Cardiac Electrophysiology Specialist (RCES) by CCI Registered Cardiac Sonographer (RCS) by CCI Radiography (R) by ARRT Cardiac Interventional Radiography (CI) by ARRT Cardiovascular Interventional Radiography (CV) by ARRT Vascular Interventional Radiography (VI) by ARRT Abdomen (AB) RDMS by ARDMS Obstetrics & Gynecology (OB/GYN) RDMS by ARDMS Adult Echocardiography (AE) RDCS by ARDMS Registered Vascular Technologist (RVT) by ARDMS In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description Summary: The Catheterization Laboratory Technologist I has a critical role in supporting cardiac catheterization procedures by preparing the lab and operating essential equipment, including fluoro imaging and digital image acquisition. This role ensures the accurate documentation of patient information and hemodynamic measurements, while also maintaining stringent aseptic technique and patient safety standards. The Technologist I actively collaborates with the medical team to optimize patient care and departmental efficiency, serving as the radiation safety representative during X-ray usage and continually developing proficiency in specialized cath lab technologies. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Promotes Organizational Principles of Catholic Healthcare; Solidarity, Holistic Care, Respect for Human Life, Participatory Community of Work and Mutual Respect, Stewardship, Act in communion with the Church. Ensures major equipment is operational in assigned area(s) and documents as required for quality control; reports any issues through chain of command and per hospital process. Participates in daily room checks and stocking of supplies. Accesses daily patient schedule and appropriate patient information for assigned procedures. Ensures appropriate equipment, supplies, and room configuration for all procedures. Collaborates with procedure team and Cath Lab Lead/Coordinator to ensure appropriate patient care and departmental efficiency at all times. Ensures proper patient information is entered into cath lab computer and imaging systems. Ensures proper procedure documentation, hemodynamic measurements/recording, and ECG recognition during assigned procedures. Ensures patient position is appropriate and safely secured on procedure table per procedure type. Trains and completes competencies to set up and operate cath lab equipment including, but not limited to: Imaging (X-Ray, intravascular ultrasound-IVUS, intracardiac echo-ICE), contrast injector, hemodynamic system, intra-aortic balloon pump, rotational atherectomy, thrombectomy, left ventricular assist device, etc. Supports and anticipates the needs of the physician and ensures patient safety when scrubbing procedures; moves/pans table appropriately during fluoro and X-Ray acquisition. Adheres to aseptic technique 100% of the time during procedures and stops the line if a break in sterile technique is identified. Adheres to organizational policies and processes related to patient safety, patient privacy, infection control (hand hygiene), and patient communication before, during, and after procedure. Collaborates with others on the team in sharing knowledge; to gain and provide appropriate knowledge as appropriate; to foster teamwork and team cohesion. Supports department and team by engaging in patient transport as appropriate. Obtains and maintains proficiency in access site management. Acts as radiation safety representative for patients and team while X-Ray is used. Performs fluoro imaging and digital image acquisition as appropriate for procedure or as instructed by the physician. Adheres to the attendance policy and departmental productivity standards. Supports department and organization's commitment to Zero Harm and Customer Service. Adheres to departmental and organizational dress code. Understands and upholds the CHRISTUS mission, vision, and purpose. Supports and promotes Unit based Councils, process improvement projects, and a nursing collaborative care model that meets requirements for magnet status. Promotes and serves with respect to the CHRISTUS core values; Dignity, Integrity, Excellence, Compassion, Stewardship. Requirements: Education/Skills Graduate from an accredited school of Radiology Technology, an associate's degree in a healthcare-related field, or an acceptable equivalent required Bachelor's degree preferred Experience 0-1 year of experience in an acute care setting preferred Licenses, Registrations, or Certifications Basic Life Support (BLS) certification is required Advanced Cardiovascular Life Support (ACLS) certification is required within 6 months of hire to work/perform independently Pediatric Advanced Life Support (PALS) certification is required within 6 months of hire to work/perform independently at Pediatric facilities One of the following certifications is preferred (individuals whose ARRT certification lapsed prior to June 1, 2023, may qualify under LSRTBE exemption criteria):Registered Cardiovascular Invasive Specialist (RCIS) BY CCI Registered Cardiac Electrophysiology Specialist (RCES) by CCI Registered Cardiac Sonographer (RCS) by CCI Radiography (R) by ARRT Cardiac Interventional Radiography (CI) by ARRT Cardiovascular Interventional Radiography (CV) by ARRT Vascular Interventional Radiography (VI) by ARRT Abdomen (AB) RDMS by ARDMS Obstetrics & Gynecology (OB/GYN) RDMS by ARDMS Adult Echocardiography (AE) RDCS by ARDMS Registered Vascular Technologist (RVT) by ARDMS State Licensure required based on modalityTexas: MRT or LMRT by TMB Louisiana: LRT (R) or (F) by LSRTBE New Mexico: RRT or FUS by MIRTP NMED In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time
12/02/2025
Full time
Description Summary: The Catheterization Laboratory Technologist I has a critical role in supporting cardiac catheterization procedures by preparing the lab and operating essential equipment, including fluoro imaging and digital image acquisition. This role ensures the accurate documentation of patient information and hemodynamic measurements, while also maintaining stringent aseptic technique and patient safety standards. The Technologist I actively collaborates with the medical team to optimize patient care and departmental efficiency, serving as the radiation safety representative during X-ray usage and continually developing proficiency in specialized cath lab technologies. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Promotes Organizational Principles of Catholic Healthcare; Solidarity, Holistic Care, Respect for Human Life, Participatory Community of Work and Mutual Respect, Stewardship, Act in communion with the Church. Ensures major equipment is operational in assigned area(s) and documents as required for quality control; reports any issues through chain of command and per hospital process. Participates in daily room checks and stocking of supplies. Accesses daily patient schedule and appropriate patient information for assigned procedures. Ensures appropriate equipment, supplies, and room configuration for all procedures. Collaborates with procedure team and Cath Lab Lead/Coordinator to ensure appropriate patient care and departmental efficiency at all times. Ensures proper patient information is entered into cath lab computer and imaging systems. Ensures proper procedure documentation, hemodynamic measurements/recording, and ECG recognition during assigned procedures. Ensures patient position is appropriate and safely secured on procedure table per procedure type. Trains and completes competencies to set up and operate cath lab equipment including, but not limited to: Imaging (X-Ray, intravascular ultrasound-IVUS, intracardiac echo-ICE), contrast injector, hemodynamic system, intra-aortic balloon pump, rotational atherectomy, thrombectomy, left ventricular assist device, etc. Supports and anticipates the needs of the physician and ensures patient safety when scrubbing procedures; moves/pans table appropriately during fluoro and X-Ray acquisition. Adheres to aseptic technique 100% of the time during procedures and stops the line if a break in sterile technique is identified. Adheres to organizational policies and processes related to patient safety, patient privacy, infection control (hand hygiene), and patient communication before, during, and after procedure. Collaborates with others on the team in sharing knowledge; to gain and provide appropriate knowledge as appropriate; to foster teamwork and team cohesion. Supports department and team by engaging in patient transport as appropriate. Obtains and maintains proficiency in access site management. Acts as radiation safety representative for patients and team while X-Ray is used. Performs fluoro imaging and digital image acquisition as appropriate for procedure or as instructed by the physician. Adheres to the attendance policy and departmental productivity standards. Supports department and organization's commitment to Zero Harm and Customer Service. Adheres to departmental and organizational dress code. Understands and upholds the CHRISTUS mission, vision, and purpose. Supports and promotes Unit based Councils, process improvement projects, and a nursing collaborative care model that meets requirements for magnet status. Promotes and serves with respect to the CHRISTUS core values; Dignity, Integrity, Excellence, Compassion, Stewardship. Requirements: Education/Skills Graduate from an accredited school of Radiology Technology, an associate's degree in a healthcare-related field, or an acceptable equivalent required Bachelor's degree preferred Experience 0-1 year of experience in an acute care setting preferred Licenses, Registrations, or Certifications Basic Life Support (BLS) certification is required Advanced Cardiovascular Life Support (ACLS) certification is required within 6 months of hire to work/perform independently Pediatric Advanced Life Support (PALS) certification is required within 6 months of hire to work/perform independently at Pediatric facilities One of the following certifications is preferred (individuals whose ARRT certification lapsed prior to June 1, 2023, may qualify under LSRTBE exemption criteria):Registered Cardiovascular Invasive Specialist (RCIS) BY CCI Registered Cardiac Electrophysiology Specialist (RCES) by CCI Registered Cardiac Sonographer (RCS) by CCI Radiography (R) by ARRT Cardiac Interventional Radiography (CI) by ARRT Cardiovascular Interventional Radiography (CV) by ARRT Vascular Interventional Radiography (VI) by ARRT Abdomen (AB) RDMS by ARDMS Obstetrics & Gynecology (OB/GYN) RDMS by ARDMS Adult Echocardiography (AE) RDCS by ARDMS Registered Vascular Technologist (RVT) by ARDMS State Licensure required based on modalityTexas: MRT or LMRT by TMB Louisiana: LRT (R) or (F) by LSRTBE New Mexico: RRT or FUS by MIRTP NMED In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time
Hinderliter de Llamas & Associates
Brea, California
Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Position Overview The Business Outreach Specialist I is an entry-level role responsible for assisting in outreach efforts to California businesses. The primary focus is to work with the private sector business community to solicit and confirm basic business information in support of audit case resolution and client revenue enhancement. This role will also assist in reviewing sales tax data to identify simple reporting issues or registration errors. The position involves working closely with team members and is designed to build foundation knowledge in California sales tax reporting regulations. This is a direct revenue generating position reporting to the Associate Director of Tax Recovery Services. Location Profile We offer a flexible work environment that allows our employees to collaborate across offices and remote teams. All new hires must complete an introductory period after which 2 days per week are required in the office, other days may be remote. This role is based in our Brea, CA location. Job Responsibilities Learn and apply tools and techniques to identify sales tax recovery opportunities. Develop outreach strategies to gather non-sensitive business information. Initiate basic telephone & email outreach, primarily focused on small California businesses, to obtain and verify information about operations. No sales or telemarketing, information is used to verify local sales tax allocation amongst various California jurisdictions. Ensure the timely and thorough resolution of sales tax audit leads with a primary focus on registration errors and simple sales tax reporting issues. Build relationships with small business owners and tax preparers. Develop a strong working knowledge of California sales tax reporting regulations and guidelines. Develop a strong understanding of the team's standard operating procedures. Acquire and assemble location and operations data on California businesses from a wide variety of sources (California Department of Tax and Fees Administration (CDTFA) sales, use, and transactions tax records, city/county business license data, internet, business journals, etc.). Document research and findings within the company's propriety software application. Prepare written inquiries/petitions (along with supporting documentation) for submittal to the appropriate State agencies. Meet productivity and accuracy goals while being guided by senior team members. Skills and Qualifications Communication skills: Able to communicate clearly and professionally, both verbally and in writing, with small business owners and personnel. Research & analytical skills: Capable of conducting basic research to identify inconsistencies between small datasets. Computer skills: Comfortable using standard office software, including Microsoft Office; capable of learning a variety of software programs including HdL sales and property tax applications. Receptiveness to feedback: Open to constructive feedback and demonstrates a willingness to learn and grow. Teamwork: Works well within a team, taking direction from senior team members and contributing positively to the overall team dynamic. Education and Experience High school diploma or equivalent is required. An associate degree or coursework in business administration, accounting, finance, public administration, or a related field is preferred. Minimum of 1 year of experience in customer service, data collection, research, or related outreach roles is preferred. Experience working with small businesses or in a role involving public communication is beneficial. Familiarity with sales and use tax concepts or experience within a government agency or tax consulting environment is advantageous but not required. Compensation The starting base salary for this Brea, CA position is expected to be between $23.00 to $26.45 hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: 23-26.45 Hourly Wage PI015e48d04aff-5819
12/02/2025
Full time
Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Position Overview The Business Outreach Specialist I is an entry-level role responsible for assisting in outreach efforts to California businesses. The primary focus is to work with the private sector business community to solicit and confirm basic business information in support of audit case resolution and client revenue enhancement. This role will also assist in reviewing sales tax data to identify simple reporting issues or registration errors. The position involves working closely with team members and is designed to build foundation knowledge in California sales tax reporting regulations. This is a direct revenue generating position reporting to the Associate Director of Tax Recovery Services. Location Profile We offer a flexible work environment that allows our employees to collaborate across offices and remote teams. All new hires must complete an introductory period after which 2 days per week are required in the office, other days may be remote. This role is based in our Brea, CA location. Job Responsibilities Learn and apply tools and techniques to identify sales tax recovery opportunities. Develop outreach strategies to gather non-sensitive business information. Initiate basic telephone & email outreach, primarily focused on small California businesses, to obtain and verify information about operations. No sales or telemarketing, information is used to verify local sales tax allocation amongst various California jurisdictions. Ensure the timely and thorough resolution of sales tax audit leads with a primary focus on registration errors and simple sales tax reporting issues. Build relationships with small business owners and tax preparers. Develop a strong working knowledge of California sales tax reporting regulations and guidelines. Develop a strong understanding of the team's standard operating procedures. Acquire and assemble location and operations data on California businesses from a wide variety of sources (California Department of Tax and Fees Administration (CDTFA) sales, use, and transactions tax records, city/county business license data, internet, business journals, etc.). Document research and findings within the company's propriety software application. Prepare written inquiries/petitions (along with supporting documentation) for submittal to the appropriate State agencies. Meet productivity and accuracy goals while being guided by senior team members. Skills and Qualifications Communication skills: Able to communicate clearly and professionally, both verbally and in writing, with small business owners and personnel. Research & analytical skills: Capable of conducting basic research to identify inconsistencies between small datasets. Computer skills: Comfortable using standard office software, including Microsoft Office; capable of learning a variety of software programs including HdL sales and property tax applications. Receptiveness to feedback: Open to constructive feedback and demonstrates a willingness to learn and grow. Teamwork: Works well within a team, taking direction from senior team members and contributing positively to the overall team dynamic. Education and Experience High school diploma or equivalent is required. An associate degree or coursework in business administration, accounting, finance, public administration, or a related field is preferred. Minimum of 1 year of experience in customer service, data collection, research, or related outreach roles is preferred. Experience working with small businesses or in a role involving public communication is beneficial. Familiarity with sales and use tax concepts or experience within a government agency or tax consulting environment is advantageous but not required. Compensation The starting base salary for this Brea, CA position is expected to be between $23.00 to $26.45 hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: 23-26.45 Hourly Wage PI015e48d04aff-5819
Description: Why Join Marshall+Sterling? As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do. Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. At Marshall+Sterling, you're not just joining a company - you're joining a culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all. We are looking for a dynamic Financial Service Specialist to join our team! In this role, you will provide essential administrative and financial support, ensuring smooth operations and contributing to the success of your team. Perform general administrative duties including supply ordering, mail processing, scanning, bank deposits, and other routine office tasks. Perform general administrative duties including supply ordering, mail processing, scanning, bank deposits, and other routine office tasks. Transmit daily positive pay files to the bank and track daily balances in the operating account. Leverage AI tools and technology confidently as part of your daily workflow, embracing innovation to work smarter and support the team more effectively. Support Senior Financial Service Specialist to ensure team success Lead the monthly close process for our downstate offices and support the preparation of reports that keep our financial picture clear. Ensure accuracy and clarity by reconciling bank statements and applying customer payments - your attention to detail helps keep our operations running smoothly. Identify billing issues and coordinate with branches to resolve discrepancies and track missing DBL commissions. Requirements: College degree preferred, high school diploma or equivalent required. Proficiency in AI tools and experience using systems such as ImageRight, Outlook, and other related platforms to enhance efficiency and streamline processes. Proficiency in Microsoft Office; experience with Vertafore is a plus. Strong interpersonal skills with the ability to work effectively with colleagues. Excellent verbal and written communication skills. Highly organized with strong attention to detail. Total Rewards Package: Compensation: $47,500-$52,500, based experience and education. Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more! Employee Stock Ownership Program As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable: Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success. Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success. No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling , based experience and education. MS24 Compensation details: 0 Yearly Salary PI618ab93e9c17-2062
12/02/2025
Full time
Description: Why Join Marshall+Sterling? As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do. Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. At Marshall+Sterling, you're not just joining a company - you're joining a culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all. We are looking for a dynamic Financial Service Specialist to join our team! In this role, you will provide essential administrative and financial support, ensuring smooth operations and contributing to the success of your team. Perform general administrative duties including supply ordering, mail processing, scanning, bank deposits, and other routine office tasks. Perform general administrative duties including supply ordering, mail processing, scanning, bank deposits, and other routine office tasks. Transmit daily positive pay files to the bank and track daily balances in the operating account. Leverage AI tools and technology confidently as part of your daily workflow, embracing innovation to work smarter and support the team more effectively. Support Senior Financial Service Specialist to ensure team success Lead the monthly close process for our downstate offices and support the preparation of reports that keep our financial picture clear. Ensure accuracy and clarity by reconciling bank statements and applying customer payments - your attention to detail helps keep our operations running smoothly. Identify billing issues and coordinate with branches to resolve discrepancies and track missing DBL commissions. Requirements: College degree preferred, high school diploma or equivalent required. Proficiency in AI tools and experience using systems such as ImageRight, Outlook, and other related platforms to enhance efficiency and streamline processes. Proficiency in Microsoft Office; experience with Vertafore is a plus. Strong interpersonal skills with the ability to work effectively with colleagues. Excellent verbal and written communication skills. Highly organized with strong attention to detail. Total Rewards Package: Compensation: $47,500-$52,500, based experience and education. Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more! Employee Stock Ownership Program As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable: Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success. Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success. No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling , based experience and education. MS24 Compensation details: 0 Yearly Salary PI618ab93e9c17-2062
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you. Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $24-28/hr to start (depending on experience) plus performance bonuses and sales commissions A Sign-on Bonus of $1500, $500 at 90 days, $1,000 at 1 year Please note: The sign-on bonus of $1,500 is subject to applicable taxes and withholdings A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Position Title: Route Manager (Commercial Pest Control Technician) Department: Operations Reports to: Branch Manager FLSA Status: Non-Exempt Exemption: NA EEOC Class: Individual Contributor Salary: $24-28 per hour (depending on market, experience, and licensing) plus incentives Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity . click apply for full job details
12/01/2025
Full time
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you. Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $24-28/hr to start (depending on experience) plus performance bonuses and sales commissions A Sign-on Bonus of $1500, $500 at 90 days, $1,000 at 1 year Please note: The sign-on bonus of $1,500 is subject to applicable taxes and withholdings A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Position Title: Route Manager (Commercial Pest Control Technician) Department: Operations Reports to: Branch Manager FLSA Status: Non-Exempt Exemption: NA EEOC Class: Individual Contributor Salary: $24-28 per hour (depending on market, experience, and licensing) plus incentives Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity . click apply for full job details
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. Are you a problem-solver who thrives on independence, but loves being part of a winning team? Sprague Pest Solutions is looking for a licensed Pest Control Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $27-32/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record California Branch 2 Pest Control License 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Residency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED California Branch 2 Pest Control License 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Residency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Preferred Qualifications: Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping . click apply for full job details
12/01/2025
Full time
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. Are you a problem-solver who thrives on independence, but loves being part of a winning team? Sprague Pest Solutions is looking for a licensed Pest Control Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $27-32/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record California Branch 2 Pest Control License 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Residency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED California Branch 2 Pest Control License 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Residency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Preferred Qualifications: Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping . click apply for full job details
