166 jobs found

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experienceRecognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members' privacy (just as you would expect if it were your own information being shared) Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $20.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what's possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us! The Role As a Data Science Lead at Bloomerang, you'll own the intelligence layer on top of the Unified Data Foundation (UDF)-the models, experiments, and measurement that turn the data of 24,000+ nonprofits into products they can trust. Reporting to the Director of AI Product Engineering, you'll set the technical direction for data science across the Bloomerang Giving Platform: the causal measurement that proves what actually works, the predictive and forecasting models that anticipate donor behavior, the evaluation that keeps our AI products trustworthy, and the ML platform that gets all of it to production. This is a hands-on, builder role-a principal-level individual contributor who leads through the work, not a people-management seat. Data is the moat; intelligence is the castle. You'll prove causation instead of settling for correlation, set the bar for how models are built, measured, and shipped, and partner daily with data engineers, AI engineers, and product. You'll bring AI-native habits into how you build, test, and reason. What You Will Do Prove what works, not just what correlates. Design and run the experimentation engine-randomized holdouts, uplift measurement, significance and power-so we can claim a fundraising action caused a lift in retention or giving, not that it happened alongside one. Build the predictive and forecasting models that drive donor lifetime value, retention, lapse risk, and "will we hit our goal?" forecasting-calibrated, explainable, and honest about uncertainty rather than falsely precise. Own model quality and evaluation. Stand up the evals, accuracy bars, and monitoring that keep our AI products and agents trustworthy-because a confident wrong answer costs a fundraiser more than no answer at all. Get models to production and keep them healthy. Own the ML lifecycle on Databricks and MLflow-training, deployment, versioning, and drift and performance monitoring-so models keep earning trust long after launch. Set the technical direction for data science. Define how we model, measure, and validate; make the call on methods and tooling; and raise the rigor bar through the quality of your own work. Partner across the stack. Work daily with the data engineers building the data lakehouse, the AI engineers shipping the products. Use AI tools (Claude Code, Cursor, or similar) daily for analysis, modeling, evaluation, and problem-solving. We expect this to fundamentally change how you work, not just speed up what you'd do anyway. What You Need to Succeed Technical Depth Applied data science experience: 8+ years building data science and machine learning that shipped to production and moved a real metric-not models that stalled in a notebook. Causal inference and experimentation: deep, hands-on work with A/B testing, randomized holdouts, uplift and treatment-effect modeling, and significance and power analysis. You know why measuring impact against KPIs without a control group is the most common way to learn the wrong lesson. Predictive and statistical modeling: propensity, churn and retention, lifetime value, time-series and forecasting, and calibration-with the judgment to reach for the simplest model that works. Strong Python and SQL, and fluency with the modern ML and statistics stack (e.g., scikit-learn, gradient boosting, and the tooling behind experiment design). Production ML sensibility: real experience deploying, versioning, and monitoring models (Langfuse, MLflow or similar). You own outcomes after the model ships, including drift and degradation. Modern data platform fluency: comfortable working on a lakehouse (Databricks preferred) and partnering closely on the data models your features depend on. AI-Native Mindset Hands-on AI tool usage: you already use Claude Code, Cursor, or similar AI development environments as a daily part of how you build. You can speak to where they accelerate your work and where they don't. Curiosity about the frontier: you're energized by the pace of AI-driven change-including LLM and agent evaluation-and you bring that energy into the team. Leadership & Ownership Technical leadership without the org chart: you set direction through the clarity and rigor of your work, your standards, and your influence. This is a principal-level individual-contributor seat, not a people-management one. Quality-first instincts: you build evaluation, monitoring, and honest uncertainty in from day one. You'd rather ship a calibrated "we're not sure yet" than a confident answer that's wrong. Cross-functional partnership: a track record of working well with data engineers, ML and AI engineers, and product. Security and data trust: our customers trust us with their donors' data. You take that-and the consent posture behind any cross-organization analytics-seriously. Nice to Haves But Not Required Background in nonprofit, fundraising, or CRM data. Causal and experimentation work at product scale (experimentation platforms, sequential testing). LLM and agent evaluation frameworks and techniques. Familiarity with Data Vault 2.0 or medallion lakehouse modeling. Benefits Health + Wellness You'll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. Time Off You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more! 401k You'll receive a 401k match to help invest in your future. Equipment Everything you need to be successful, shipped right to your door. You got this. We got you. Compensation The salary range for this position is $138,100 - $230,200. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws Location This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. Accommodations Applicants who require accommodations may contact to request an accommodation in completing an application. Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

About Fullscript We're an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better. This is your invitation. Bring your ideas, your grit, and your care for people. Join us and shape the future of care. The Opportunity We're hiring a Lead Data Scientist to be the analytics owner for one of Fullscript's fastest-growing segments. This is a rare shape of role: the scope of a head of analytics with the autonomy of a senior IC. You'll partner directly with the GM, Finance, Product and Commercial leaders to answer the questions that determine where the business invests next. That starts with a deep understanding of who our customers are and how they actually use the product, and it runs through owning the experimentation engine that tests our bets. The focus for this role is around using analytics to drive performance: understanding results, designing/executing experiments, and telling leadership what's true and what to do about it. This role is a foundational hire - you'll shape how analytics operates in this segment, with the opportunity to grow the function over time. What you'll do Own experimentation (the heart of the role). Partner with Product and Commercial teams to design, run, and read growth experiments - from framing the hypothesis and sizing the test to calling the result and pushing the decision. Bring rigor (power analysis, causal inference, guardrail metrics) to a business moving fast. Build the reporting backbone. Own the core dashboards and self-serve tooling the segment runs on, evolving an AI-augmented reporting stack that already automates much of the routine work. Your job is to make performance easy to understand for execs. Generate insight, not just analysis. Break down revenue and margin performance into drivers - volume, mix, pricing, cohort behavior - and proactively tell us where growth is coming from, where it's leaking, and what to do next. Keep the data foundation healthy. Manage the partnership with our central Data Engineering team to make sure the segment's core data models and pipelines support the analytics. Sharpen the forecast. Support Strategic Finance with driver-based revenue forecasting analytics, connecting operational signals to financial outcomes. What you bring to the table 6+ years in data science, growth analytics, or quantitative business roles, with real depth in experimentation and causal inference - you've designed and shipped tests that changed business decisions Strong SQL and Python, and comfort working directly in large, imperfect datasets without a support team A track record of operating autonomously: scoping ambiguous questions, prioritizing your own roadmap, and driving work to a decision without close management Executive-grade communication: you can walk a GM through why a metric moved and what to do about it, in plain language Strong business judgment: you understand how growth, product usage, and operational drivers connect to revenue and contribution margin Customer obsession: you instinctively ground analysis in how real practitioners and patients use the product, and treat understanding their behavior as the source of good decisions Experience in marketplace, eCommerce, SaaS, or healthcare businesses at scale Bonus if you have Experience partnering with FP&A or strategic finance teams Experience building metric trees or driver-based performance frameworks Hands-on use of AI tools (LLMs, agents) in your analytics workflow Exposure to BI tools such as Sigma, Looker, Tableau, or Power BI Experience mentoring or managing analysts What we can offer you Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role. Flexible PTO and competitive pay, because work-life balance matters RRSP/401k match and stock options to invest in your future Premium benefits package with customizable coverage, paramedical services, and an HSA. Fullscript discounts to save on high-quality wellness products Continuous learning opportunities to grow your skills and career Why Fullscript Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door. What to Know Before You Apply We're grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. A quick note: Due to the high volume of applications, we're not able to respond to phone or email inquiries about application status. If there's a match, our team will reach out directly. Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at email protected . All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws. We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S. Learn More on instagram on YouTube FullScript on LinkedIn We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what's possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us! The Role As a Sr. Data Engineer at Bloomerang, you'll build the data foundation that powers the next decade of the Bloomerang Giving Platform-the BI dashboards, in-product reports, ML models, and AI agents-Penny, our AI fundraising partner, among them. Reporting to the Director of AI Product Engineering, you'll join an established team expanding the Unified Data Foundation (UDF): a Databricks lakehouse that brings together CRM, Fundraising, and Volunteer data into a single, well-modeled source of truth-one foundation, many consumers. This is a hands-on, builder role. Data is the moat; intelligence is the castle. You'll design the pipelines, harden the models, and make the data observable enough that 24,000+ nonprofits can trust what they see. You'll partner daily with our data architects, AI and ML engineers, and platform engineering peers, and you'll bring AI-native habits into how you write, test, and reason about data systems. What You Will Do Design and ship production pipelines on Databricks , using a medallion architecture (bronze silver gold / landing curated presentation) grounded in Data Vault 2.0 modeling patterns. Build and harden the curated and presentation layers -the unified domain model and the product- and reporting-facing views that drive donor lifetime value, retention, lapse risk, and campaign ROI. Resolve identity across products. Build and harden the matching that ties a single supporter together across CRM, Fundraising, and Volunteer-so donor lifetime value, retention, and lapse risk are computed on one trustworthy record, not three partial ones. Move us toward near-real-time data. Partner with our architects on Change Data Capture (Debezium on Kafka/MSK) so customers see donor activity sooner and analysts, Penny and other AI agents act on fresher signals. Integrate trusted external partners through clean, secure, observable pipelines. Make data observable. Extend our existing tracing and AI lifecycle tooling (Honeycomb, MLflow, Langfuse) into ETL, so we catch tenant-level failures before customers do. Partner with AI and product engineers to make sure the right data is in the right shape at the right time for Penny and the products that depend on her. Use AI tools (Claude Code, Cursor, or similar) daily for pipeline development, schema design, code review, and problem-solving. We expect this to fundamentally change how you build, not just speed up what you'd build anyway. Raise the bar on engineering standards -testing, idempotency, documentation, security, and the boring rigor that keeps data trustworthy at scale. We treat data pipelines as software - code review, SemVer, CI/CD via Databricks Asset Bundles - and we hold data engineering to the same standards as our application teams. What You Need to Succeed Technical Depth Modern data platform experience: 5+ years building production data pipelines on a modern lakehouse or warehouse. Databricks w/ Unity Catalog strongly preferred; we'll consider Snowflake, BigQuery, or equivalent if your relevant data engineering skills travel. Identity resolution: experience matching and merging records across systems-entity resolution, dedupe/merge, or master-data "golden record" work-especially where there's no shared key to join on. Strong SQL and strong Python (or Scala). Comfort with PySpark is a plus. Data modeling fluency: working knowledge of dimensional and/or Data Vault 2.0 patterns. You can defend a schema decision and explain the trade-offs. Production sensibility: real experience operating pipelines in production-monitoring, alerting, and robust error handling. Streaming and CDC exposure: you don't have to have led that build, but you should know what's hard about moving from batch to near-real-time. AI-Native Mindset Hands-on AI tool usage: you already use Claude Code, Cursor, or similar AI development environments as a daily part of how you build. You can speak to where they accelerate your work and where they don't. Curiosity about the frontier: you're energized by the pace of AI-driven change in how software-and data-gets built, and you bring that energy into your team. Ownership & Partnership Quality-first instincts: you don't just write pipelines, you own outcomes. You build observability and testing within from day one. Cross-functional partnership: a track record of working well with data scientists, ML engineers, or applied-AI teams. We have a Penny to feed. Security and data residency awareness: our customers trust us with their donors' data. You take that seriously. Nice to Haves But Not Required Transformation framework experience generally (dbt, PySpark, etc.). AWS (S3, IAM, networking). Experience with observability tools like Honeycomb, OpenTelemetry, or MLflow. Multi-tenant SaaS data experience. Background in nonprofit, fundraising, or CRM data. Benefits Health + Wellness You'll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. Time Off You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more! 401k You'll receive a 401k match to help invest in your future. Equipment Everything you need to be successful, shipped right to your door. You got this. We got you. Compensation The salary range for this position is $108,400 - $180,700. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws Location This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. Accommodations Applicants who require accommodations may contact to request an accommodation in completing an application. Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

About the role NSPM-11 directs the national security enterprise to adopt AI fast and assure it across the full stack, down to the data pipeline. That is our home field. We are hiring a Principal AI Engineer, AI Security to build agentic and mission AI on the Bluestaq platform. You will prove it secure and resilient from design through deployment. This is a senior individual-contributor role with a player-coach path. You will deliver hands-on now and stand up and lead a small AI team as the work grows. You will be the AI technical authority across the full lifecycle, from shaping bids to assuring what we deliver. What you'll do Serve as the AI Security technical authority on captures and bids. Translate mission-owner AI and AI-security requirements into solutions that win. Build credibility with technical buyers across the IC, DoD, and partners. Own AI-assurance/security roadmap for the platform, spanning model security, runtime protection, and threat modeling for AI built on Bluestaq data. Partner with engineering to embed assurance by design. Design and assure AI for the environments mission owners operate in, including disconnected, classified, and air-gapped settings where assurance cannot depend on continuous cloud connectivity. Threat-model AI systems against the attacks that matter at this level: adversarial inputs, model extraction and distillation, data and supply-chain poisoning, and agentic or tool-use abuse. Establish and carry the external voice on secure AI for national security through talks, writing, and demonstrated technical work. Ensure delivered AI meets the assurance, TEVV, and supply-chain standards mission owners depend on, so trust drives expansion and renewal. Connect AI-security work into Bluestaq's broader AI platform, so evaluation frameworks, model registries, and pipelines serve the whole program instead of a security-only silo. Stay ahead of AI/ML advances and bring in the ones that offer real advantage here, not the ones that just make headlines. Coach mission owners and non-technical stakeholders on what AI can realistically do, so expectations match reality before a program commits. Spot gaps in Bluestaq's AI tooling, skills, or process before they become blockers, and drive the proposals that close them. Hire and lead a small AI team as the pipeline grows. Required qualifications Five or more years across AI security architecture, AI/ML engineering, or a closely related combination, with demonstrated specialization at the intersection of the two. Hands-on experience securing modern AI systems: LLMs, retrieval-augmented generation, and agentic or tool-using architectures, including MCP-style integrations. Working command of the AI threat landscape and practical countermeasures, including where those countermeasures are weak and you compensate with architecture. Cloud security depth, AWS preferred, including identity and workload isolation for model and inference traffic, preferably supporting large-scale Intelligence Community programs. Ability to translate AI risk so a customer accreditor, a security auditor, and an engineer each understand it in their own terms. The seniority to own a domain, set standards, and influence engineering decisions without direct authority. U.S. citizenship and the ability to obtain and maintain a U.S. government security clearance. Preferred qualifications Active TS/SCI. A public technical record in AI security: research, conference talks, open tooling, red-team writeups, or sustained content. We value the thinking shown, not just the resume. Experience delivering and assuring AI in regulated or government environments. Familiarity with the federal AI assurance landscape, including NIST AI RMF, TEVV, and the NSPM-11 mandate. Secure AI/ML supply-chain experience: model and dataset provenance, third-party model risk, and the equivalent of an SBOM for models. Experience standing up an AI or AI-security capability from zero and growing a team into it. Education Bachelor's degree in Computer Science, Cybersecurity, or a related field, or equivalent experience. Advanced degree preferred. Required Location & Travel This position remote, open to candidates based in Colorado or Virginia, with up to 12 trips per year to customer, partner, or government sites, including secure facilities. Salary Range (CO) $200,000 - $300,000 USD Clearance Requirement: This position may require the ability to obtain a TS/SCI Clearance. To be eligible for a security clearance, U.S. citizenship is required, and an employee must agree to participate in a background screen and credit check. Eligibility for a TS/SCI Clearance will be assessed as part of the onboarding process or based on programmatic needs. About Bluestaq At Bluestaq, we build secure data platforms that matter for space missions, national defense, healthcare systems, and commercial innovation. Founded in 2018, we've become a leader in enterprise software and secure data management by staying focused on what counts: modern architecture, operational excellence, and mission impact. We're engineers, problem-solvers, and builders who take the mission seriously, but not ourselves. We automate the repeatable, question the status quo, and design systems that are as reliable as they are scalable. Whether we're supporting space, defense systems, or healthcare advancements, we build with the same principles: cloud-native solutions, security by design, and relentless simplicity. Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. Date the Position Closes: Applications will be accepted for 60 days beyond the posting date, or until the position is filled, whichever comes first. Bluestaq is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other status protected by state or local law. Bluestaq will make reasonable accommodations for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief unless doing so would result in an undue hardship to Bluestaq or a direct threat. Employees needing such accommodation are instructed to contact Human Resources immediately at .

What the Role Is Babylist is hiring a VP of Customer Care and Support to lead our support organization end to end, across our multiple product lines. You'll set the strategy for the operating model, policies, and team structure that define the support experience. You'll report directly to our CFO/COO, with two direct reports and a broader team of 100+ across agents and ops, a mix of internal and outsourced, with room to build and shape the org to support Babylist's long-term ambitions. Who You Are Have run customer support for a complex, multi-product consumer business at a modern, tech-forward company, where the surface area kept expanding. Have operated at the VP-level, owning support strategy and outcomes for the full function, not just a piece of it, with real accountability to the executive team. Can point to how you evolved a support org over time: what it looked like when you got there, what you changed or rebuilt, and why. Fluent in modern support tooling and AI, with real opinions on where the industry is headed and what great support looks like. Have built and led people leaders, not just individual contributors, with real tenure in the seats, enough to have gone through multiple performance cycles and periods of company change and evolution. Thinks about support economics in ROI terms, not pure cost: you can make the case for spending more where it improves the experience, and driving efficiency where it doesn't. Comfortable owning customer facing policy, not just enforcing it. You bring outside benchmarks and internal data to champion change, and you take that point of view to Commercial, Supply Chain and Finance stakeholders to drive alignment. Experience with consumer health or another regulated, consumer privacy focused t support environment is a plus Comfortable in an environment where multiple consumer experience and service offerings adds real complexity to SLAs and queue management You naturally reach for AI in your work. At Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. How You Will Make An Impact Set the strategy and operating model for support across all of Babylist, translating that into the staffing, structure, and incident reduction work needed to deliver on it. Build the operating model for how AI and human agents work together, shifting agent time away from low-value tickets and toward the interactions that actually define the experience. Bring a strong point of view on CS internal and customer facing policies, support channels, SLAs, and drive those changes through with cross-functional partners. Partner with the Fulfillment and Operations Engineering and Business Operations team that owns support tooling and AI systems as a sophisticated, demanding stakeholder, not the implementer. Represent the customer in cross-functional forums, working with Marketing to keep the Babylist voice consistent across social and support channels. Continually evaluate and evolve the org structure to to cover analytics and operations work as the Babylist experience evolves. Why This Role You'll shape real policy, not just execute someone else's. Policies, channels, SLAs: if you think Babylist is behind the industry, you're expected to make that case. Direct, ongoing partnership with the team that owns AI strategy company-wide, without the pressure of owning that build yourself. A support org for a genuinely complex, evolving business: order and logistics volume alongside new customer use cases with real room to design the structure underneath you. About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $244,352 to $293,239 + 35% annual bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem - the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more - generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day - not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at

Who We Are: We are a tech-enabled growth firm-at the intersection of marketing, consulting & data intelligence-igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world-with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what's possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit. As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients. At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A putting marketers in a strategic seat at the table and providing value in unparalleled ways. Managing billions in media, our dynamic team of consultative marketers, creatives, analysts and technologists challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey. Proficiency in spoken and written English at an advanced level is required for this role. A day in the life: The AI Operations Manager is the operating system behind the Innovation team. You administer the company's enterprise AI platforms, keep the SVP and the team's initiatives moving in sync, keep the roadmap current, and act as an early-warning system for what is changing at the AI frontier. Early on the work is operations-heavy; your strategic voice is expected to grow as you automate the operations down. You are a force multiplier, not a support function. Responsibilities: - Administer the company's enterprise AI platforms - Claude Enterprise, ChatGPT Enterprise, Gemini, and new tools as we adopt them - covering provisioning, access, RBAC, usage governance, and billing, and automate that administration down over time. - Keep the SVP of Innovation organized and ahead of schedule through prioritization, prep, and follow-through - you catch what would otherwise slip before it does. - Run the Innovation team's weekly operating rhythm and keep the roadmap current and trusted at all times. - Produce a weekly AI intelligence brief on what is shipping at the frontier and what the team should test. - Bring a point of view into strategy conversations and grow into a genuine strategic voice for the team. - Utilize and leverage Power Digital's Nova ecosystem as it relates to your department. - Other applicable or related duties as assigned. Role Requirements: 2-4 years of experience; early-career with an unusually high ceiling and a fast learning rate. AI-native - you use Claude, ChatGPT, and Gemini daily and have real intuition for what they can and cannot do. This is the non-negotiable bar. A strong organizer who makes chaos legible and closes loops without being chased. A clear writer and systems thinker who holds a point of view. Comfortable being the least experienced person in the room and still adding value. Meaningful daily overlap with U.S. Pacific hours (LATAM timezones ideal); remote, open to international candidates. Bonus: you have built something with AI - an agent, a workflow, or a shipped side project. Key Performance Indicators (KPIs) - Enterprise AI platform access and provisioning requests resolved within one business day, fully documented. - Admin time trending down quarter over quarter as workflows get automated. - Weekly AI intelligence brief shipped on time, every week. - Roadmap accurate and current at any given moment - never a scramble to update it. - Zero missed commitments or dropped follow-ups traceable to coordination gaps. Most Important Things (MITs) - Be the reason the Innovation team's operations run without friction. - Keep the SVP focused on the highest-leverage work by owning everything beneath it. - Turn AI platform administration into a system that mostly runs itself. - Act as an early-warning system for what is changing in AI - surface it before it is obvious. - Earn a real voice in strategy by being right, useful, and fast. Power Digital's people and culture are at the core of our success, which is why diversity in our team's backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at . If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at before taking any further action in relation to the correspondence.

Ideal start timeline: September 2026 Role status: Exempt Compensation: Our target hiring range is $180,000 - $220,000 plus participation in our Annual Bonus Program with eligibility for $12,000 bonus. Actual compensation will be commensurate with experience and skills. Campminder's Flexible Working Location: Our employees have the option to work 100% remotely within the United States or their choice of days at home and at our office in Boulder, Colorado. We host a variety of all-company hybrid meetings and social events. We require anybody working remotely to have a very reliable, high-speed internet connection. We know the best people can choose to work anywhere. Here's a few reasons why 100+ of them choose Campminder: With 20+ years experience of serving the industry through its digital transformation, we're stable, profitable, and have developed a loyal customer base (that continues to grow). We build software for summer camps, an industry that enables meaningful experiences for kids. We work on interesting, ambitious projects that create real value for our clients. We know our team members feel their work has an impact on the organization's purpose. At the same time, we are genuinely committed to work/life balance. Our team members feel they have the flexibility to take time off when needed and feel supported in making use of flexible working arrangements. We invest in emerging technology and cutting-edge leadership and are proud to take an "AI-Enabled" approach in our solutions. We've been listed on Outside Magazine's 50 Best Places to Work for 8 consecutive years for our values-led culture and employee experience. This role's mission & overview: Campminder is building an AI layer beneath every product we make, grounded on 25 years of camp data across close to 1,700 camps and a RAG system that's live today. This role builds that shared foundation, the retrieval, evaluation, services, and patterns every product team builds on, and works across those teams to turn it into AI capabilities camp leaders actually use. The hard part isn't producing a demo. It's designing infrastructure many teams can build on, defining how its quality is measured, and getting it adopted in the wild. It's not a role for adding an AI feature so a product looks current. It's for someone who sees the whole system, finds the seam that matters, and makes the complexity smaller for everyone downstream. As a Senior Product Manager of AI Platform on our Product team, you will: Build and own the shared AI infrastructure our products stand on: retrieval and grounding on camp data (the RAG system is live, extend it), evaluation and observability, and the services and patterns every team reuses instead of rebuilding. Work across product teams to turn that foundation into capabilities in the wild. Shape how it lands in each product, keep teams unblocked, and drive real adoption. This cross-functional work is most of the job. Own how quality and trust are measured across the platform, precisely enough to catch a regression before a customer does, with a person in the loop where the stakes are highest. Lead the lifecycle of LLM and ML work streams with your AI and data engineering partners, and make deliberate build vs. buy and train vs. fine-tune vs. ground-with-RAG calls without chasing hype. Prototype hands-on to explore and de-risk direction, and expect to throw a healthy share of it away. It's one tool for finding the right thing to build, not the whole job. Grow the internal-automation side as the foundation matures, and write down what you and your partners learn so the next team starts ahead. We think a successful candidate will bring: Systems thinking, pattern recognition, and a bias to simplify. You see how the whole thing fits, spot the pattern that repeats, and reach for the simplest design that works. This is the core. AI product depth. You've productized AI before, not just added an AI feature. You reason well about when to train or fine-tune versus ground with retrieval, you know RAG and evaluation in practice, and you hold your own with AI engineers on models, agents, and trade-offs. This role builds the AI infrastructure itself, so this depth is required, not a bonus. You prototype hands-on to de-risk direction, and you don't need to own the MLOps infrastructure yourself. A platform and infrastructure mindset. You've built foundations other teams build on, you treat those teams as your customers, and you keep them unblocked without building everything they ask for. Cross-functional influence. You get things adopted across teams you don't own, earning trust and driving real usage rather than shipping and hoping. This is where most of the value lands. A track record of shipping through the full loop, from idea to working build to production to iterated. You can point to what you built, what got used, and what you changed. Talking about iteration isn't the same as living it, and we'll know the difference. An eval instinct. You ask "how would we know this is good?" before "how do we build it?", and you can define quality precisely enough to measure and defend it. Coachability. You get sharper when someone pushes back, not defensive, and you often set the pace rather than slow it. Our Interview Process: 45 min - interview with People & Culture 60 min - interview with Hiring Manager Take-home assignment on your own time: a real Campminder AI problem. We're looking at how you define "good," how you'd evaluate it, and how you reason about a system that won't behave the same way twice. 60 min - present and defend your assignment to a technical and product panel. Expect pushback. How you handle it matters as much as the answer. A few of the benefits we are proud to offer: Robust medical, dental, and vision coverage options with generous employer contributions, plus a $500 employer HSA contribution for HSA-compatible plans Ability to choose where you work - remotely, in the office, or a mix! A variety of resources to support mental health and emotional well-being 12 weeks of 100% paid parental leave for all new parents, including via adoption, surrogacy, and foster care 401(k) with 4% company matching Trust-Based (flexible) PTO (and yes, we use it!) $900/year wellness allowance Company-paid subscriptions, training, and support for using AI professionally and personally. We have a team dedicated to enabling our AI capabilities for our team members and our customers! We encourage people of all backgrounds to apply: We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups. Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you're not sure whether you meet our qualifications. We'd love to have the opportunity to consider you! We encourage applications from parents, parents-to-be, and those responsible for the caretaking of others. We offer paid parental leave for birthing and non-birthing parents (including for adoption, surrogacy, and foster care placement) and paid loss leave to recover from miscarriage or stillbirth. The company's HSA and wellness allowance contributions may be used toward childcare, eldercare, adoption fees, and fertility treatments like IVF, among other expenses.

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to established brands-make smarter decisions and gain control of their operations. And we don't stop there: we're creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity-and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person's unique skills and experiences. We'd love to hear from you-you might be just what we're looking for, whether in this role or another. Let's give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as Director of Developer Experience and Infrastructure Platform and lead the engineering organization that sets the foundation for how hundreds of services are built, deployed, and operated across the company. This team is the connective tissue of BILL's engineering culture: owning the developer tooling that engineers rely on from their first line of code through production, the platform automation that keeps pace with a growing codebase, and the service platform infrastructure that makes reliability possible at scale. BILL's platform is used every day by hundreds of thousands of small and midsize businesses managing cash flow, accounts payable, and financial operations. Your team will be responsible for keeping BILL's platform fast, reliable, secure, and exceptionally easy to build on. In this role, you will set the technical direction for developer tooling and service platform, drive the organizational change management needed to standardize how teams build and ship, and lead an AI-native developer experience strategy that fundamentally accelerates the software development lifecycle (SDLC) across the company. You will operate across the full engineering organization as both a technical authority and an influential leader. Responsibilities: Own the strategy and roadmap for BILL's AI-augmented developer platform across two core pillars: developer tooling (local development workflows, AI coding assistants, IDE context-injection, code automation, CI/CD, Code Review, and internal bots) and service platform (the infrastructure for building, maintaining, operating, and retiring services across the company's 250+ services). Drive company-wide change management to standardize how engineering teams build and ship, including defining service templating, common libraries, and AI-driven guardrails that proactively intercept security vulnerabilities and compliance drift during the generation phase. Lead, grow, and develop a team of engineers and engineering managers, partnering with the current team to restore stability and direction following org changes, and setting a high bar for craft, accountability, and AI tool fluency. Scale the developer experience: architecting the infrastructure required to embed coding assistants into daily workflows, optimizing knowledge base codebase context, and deploying agentic workflows to automate routine refactoring and migrations. Optimize the engineering "inner loop" by owning the strategy, tooling, and runtime configurations for local developer environments (workstations/laptops). Deliver fast feedback loops, containerized local environments, and robust containerized strategies that enable engineers to reliably build, debug, and test complex, multi-service architectures locally before code ever reaches a shared test environment. Operate as a senior technical leader and cross-functional partner, collaborating with engineering managers, architects, product, and the CTO to align platform investments with the company strategy. Define and track the metrics that matter: developer experience satisfaction, deployment frequency, system reliability, time-to-productivity for new engineers, and AI adoption metrics, using data to prioritize and communicate progress to senior leadership and build a data-driven culture. Represent the developer platform org in executive-level conversations, translating technical complexity into clear business impact and building trust with stakeholders across engineering and beyond. We'd love to chat if you have: 12+ years of experience in software engineering or infrastructure, with at least 5 years leading platform, DevX, or infrastructure teams at a Director level or equivalent scope. Proven track record of implementing, scaling, and measuring AI-assisted development tools (e.g., AI pair programmers, automated code review agents) across a scaled engineering organization (300+ engineers). Demonstrated ability to lead organizational change at scale: you have owned the rollout of engineering standards, tooling, or platform migrations that required buy-in across a distributed engineering organization. Extensive technical depth and architectural leadership in modern DevOps practices operating in the cloud: Specifically featuring production-scale experience with Kubernetes (k8s), ArgoCD, and GitLab CI/CD platforms (AWS environment preferred). You possess the credibility to deeply engage with principal engineers on pipeline optimization, build fleet management, and deployment strategies. Deep technical and strategic mastery of modern coding assistant technologies (e.g., GitHub Copilot, Cursor, Claude) and their underlying mechanics. You pair this technical depth with a sophisticated understanding of how to safely deploy these tools within a regulated fintech environment. Strong executive communication skills: you can present a system design retrospective, a platform strategy, or a staffing ask to a CTO or board-level audience with the same clarity you use with your team. Experience operating in a complex, multi-team engineering environment where influence matters as much as authority, and where aligning stakeholders with competing priorities is part of the job. Desired Qualifications: Experience building internal custom AI tooling, fine-tuning models for coding tasks, or building custom RAG pipelines to feed internal codebase context to developer agents. Background in fintech, payments, or other regulated, high-availability environments where reliability and security are first-class engineering concerns. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $243,200 - $304,000 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $218,900 - $273,600 USD Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina $206,700 - $258,400 USD What's in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn't only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don't believe us? Check out our culture, benefits, and teams on our career site , LinkedIn Life , or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We're building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant's website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We're starting by helping independent restaurants succeed online. But it's not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants - we'll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an website. More importantly, we've helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We've got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We'll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you Owner is building the agentic system for the next era of small business software - and we need a GTM Engineer to own the systems that power how we grow. This isn't a traditional Engineering role. You'll be the product owner for the infrastructure that finds restaurant owners, understands their intent, delivers the right message at the right moment, moves them into trials, and converts that demand into ARR. Think acquisition funnels, lifecycle signals, billing flows, and AI-powered engagement - all working together as one system. You'll work across product, data, engineering, and GTM to build and ship the revenue engine. If you've spent your career at the intersection of CRM, modern tooling (Clay, Apollo, Salesforce), and AI - and you're frustrated maintaining someone else's stack when you'd rather architect your own - this is that role. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have Increase total ARR contribution by building the infrastructure that helps Owner identify, route, nurture, convert, and retain high-quality demand Build and improve billing systems, CPQ flows, Salesforce syncs, RevOps integrations, data stacks, lifecycle marketing engines, and internal communication workflows Evolve Salesforce infrastructure toward a headless architecture that gives engineering and GTM teams more flexibility to build on top of it Build the platform that enables Growth, Sales, and Launch teams to apply AI across their funnels - making every stage faster, smarter, and more efficient Create a unified lead funnel spanning Growth, landing pages, Unified Sales Register, lifecycle messaging, and Sales and Launch workflows Partner with Engineering, Analytics, RevOps, Sales, Marketing, Partnerships, Finance, and Launch to make the growth engine faster, clearer, and more reliable Build the instrumentation, dashboards, and operating cadence that give the team real-time visibility into what's working, where leads are stalling, and which bets are driving trials and ARR Who you'll work with You'll partner closely with Engineering, Analytics, RevOps, and Design to build the technical and data systems behind Owner's growth engine. You'll collaborate with Sales, Marketing, Partnerships, Finance, and Launch to connect lead generation, qualification, follow-up, billing, purchase, and onboarding into one coherent system. You'll work with leadership across Product and GTM to align the roadmap around the highest-leverage opportunities to increase trials started and ARR contribution. What we're looking for 4+ years of experience working within product management, engineering, and GTM functions. Ideally with at least 1-2 years of experience as a software engineer or builder. Ability to get things done: you have a track record of shipping software that made a difference for your customers Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs Strong data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them Clear written and verbal communication: you're a force for clarity and alignment, ensuring everyone's on the same page Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you're comfortable talking with engineers about project scope and tradeoffs Pay and benefits The estimated starting base salary range for this role is $190-230K, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or "spam" and do not respond.

Lead AI Engineer (GenAI Platform, AI Foundations, LLM Core and Agentic AI)Overview Lead AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer Richmond, VA: $179,400 - $204,700 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experienceRecognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members' privacy (just as you would expect if it were your own information being shared) Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $20.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experienceRecognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members' privacy (just as you would expect if it were your own information being shared) Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $20.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative