Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Mid-Level Information Analyst with a confirmed foundation in AML Information Governance. The ideal candidate will possess technical expertise in many of the following: SQL, Python, Snowflake, and SAS, leading and analyzing information through diverse techniques. This role requires collaboration with business owners and technical teams to ensure compliance with USAA policies and relevant regulations. Responsibilities include metadata management for transparency, data quality assurance for reliability, retention management for appropriate handling, and data security to protect sensitive information. We offer a flexible work environment that requires an individual to be in the office 4 days per week. The preferred location for this position is our Plano, Texas office. However, can also be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., F-1, H-1B, TN, STEM OPT Training Plans, etc.). What you'll do: Find opportunities for process improvements across all IMA responsibilities and processes. Participates in and possibly lead discussions with cross-functional teams to drive consistency, efficiency and effectiveness of the information management. Participates in development of standard processes and tools based on business needs. Maintains Information Asset Inventories. Ensures data and assets are classified appropriately. Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, teamwork, and execution of defined processes. Maintains metadata repository and accurate metadata association. Reviews, validates, and records metadata and data quality information. Develop process improvements and enhancements to mitigate data quality risks including data quality plan development, implementing data quality rule checks, supervising data quality results, reports and dashboards, as appropriate. Documents and updates data quality corrective action plans. Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Recommends Master and Reference Data processes and procedures to align with Enterprise Policies and Standards. Crafts and maintains reference data in accordance to defined processes and procedures. Leads quality and maintenance of master data as it is built. Help define and drive implementation of processes and improvements to mitigate data quality risks. Supports compliance assessment process by identifying and calling out items that may be a risk to the corporation. Supports Privacy initiatives through classification, tagging, and analysis of critical data. Ensures compliance and remediation of critical data in accordance to defined policies and processes. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business or Science subject area is required; OR 4+ years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 4+ years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science subject area, 2+ years of experience in data and analytics, technical, or business relevant function Basic working experience following data management practices and theories and using tools to implement data management to address data management risks and concerns. Intermediate Working SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis. Confirmed interpersonal skills with the ability to deliver presentations to all levels of management. What sets you apart: 2+ years of AML (anti money laundering) experience in information technology Experience with Actimize Case Management Tool Proven technical background working with; SQL, Python, SAS, Snowflakes Strong writing and communication skills tailored specifically to the Information Management space, with the ability to articulate intricate data concepts clearly and effectively. CAMS certification Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., F-1, H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Mid-Level Information Analyst with a confirmed foundation in AML Information Governance. The ideal candidate will possess technical expertise in many of the following: SQL, Python, Snowflake, and SAS, leading and analyzing information through diverse techniques. This role requires collaboration with business owners and technical teams to ensure compliance with USAA policies and relevant regulations. Responsibilities include metadata management for transparency, data quality assurance for reliability, retention management for appropriate handling, and data security to protect sensitive information. We offer a flexible work environment that requires an individual to be in the office 4 days per week. The preferred location for this position is our Plano, Texas office. However, can also be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., F-1, H-1B, TN, STEM OPT Training Plans, etc.). What you'll do: Find opportunities for process improvements across all IMA responsibilities and processes. Participates in and possibly lead discussions with cross-functional teams to drive consistency, efficiency and effectiveness of the information management. Participates in development of standard processes and tools based on business needs. Maintains Information Asset Inventories. Ensures data and assets are classified appropriately. Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, teamwork, and execution of defined processes. Maintains metadata repository and accurate metadata association. Reviews, validates, and records metadata and data quality information. Develop process improvements and enhancements to mitigate data quality risks including data quality plan development, implementing data quality rule checks, supervising data quality results, reports and dashboards, as appropriate. Documents and updates data quality corrective action plans. Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Recommends Master and Reference Data processes and procedures to align with Enterprise Policies and Standards. Crafts and maintains reference data in accordance to defined processes and procedures. Leads quality and maintenance of master data as it is built. Help define and drive implementation of processes and improvements to mitigate data quality risks. Supports compliance assessment process by identifying and calling out items that may be a risk to the corporation. Supports Privacy initiatives through classification, tagging, and analysis of critical data. Ensures compliance and remediation of critical data in accordance to defined policies and processes. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business or Science subject area is required; OR 4+ years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 4+ years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science subject area, 2+ years of experience in data and analytics, technical, or business relevant function Basic working experience following data management practices and theories and using tools to implement data management to address data management risks and concerns. Intermediate Working SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis. Confirmed interpersonal skills with the ability to deliver presentations to all levels of management. What sets you apart: 2+ years of AML (anti money laundering) experience in information technology Experience with Actimize Case Management Tool Proven technical background working with; SQL, Python, SAS, Snowflakes Strong writing and communication skills tailored specifically to the Information Management space, with the ability to articulate intricate data concepts clearly and effectively. CAMS certification Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., F-1, H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Company DescriptionWho We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like-minded individuals to help further our goal to enhance our communities through quality produce. What we offer An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Subsidized professional development and certification opportunities through LinkedIn Learning Additional Compensation Details $28.00 - $32.00 per hour Potential 90-day performance-based raise. Yearly review with the possibility of increase based on performance and tenure. Job DescriptionThe Role The Safety Coordinator reports directly to our corporate Director of Safety and will support all Safety and Health initiatives. This position requires a significant knowledge of various generally recognized workplace safety, quality assurance programs and regulatory compliance. As the Safety Coordinator, you will immerse in a variety of tasks to support, reinforce, and maintain a high level of safety at Charlie's Produce. Essential Responsibilities Include, but Not Limited To Coordinate with the corporate safety director to drive and implement compliance and workplace safety initiatives. Must stay abreast and ensure highly disciplined compliance of legal changes, code revisions, directives and policies mandated by Charlie's Produce, OSHA, WISHA, and other regulatory agencies Charlie's Produce is subject to. Assist in presenting new hire, monthly, and annual safety training programs that captures the attention of staff and entails all the required elements of OSHA compliance. Conduct OSHA 1910 General Industry required training such as P.I.T., Hazard Communication, & LOTO. Help oversee accident, incident, and near miss cases and participate in the investigation of safety accidents and injuries, identifying causes, and finding corrective actions to reduce future occurrences. Help record injury occurrences and assist with our return-to-work program for modified duty employees. Support the management of our on-campus security & safety program. Interact with regulatory agencies and 3rd party auditors. Support management and supervisors in their efforts to establish a proactive safety culture. Maintain and create safety metric trend spreadsheets and report involving leading/lagging indicators. Help coordinate & oversee periodic departmental emergency drills. Intervene in the case of unsafe activities or operations being carried out by employees within the workplace. Assist with completion of inspections, assessments, surveys, and program evaluations to identify potential hazards, and ensure compliance with all applicable safety and environmental rules. Advise and lead employees on various safety-related topics. Oversee workplace repair, installations, and any other maintenance functions that could result in harm to employees if not corrected. QualificationsRequired Skills and Experience 1 year minimum of working in a warehouse or production environment. Excellent communication skills - written, verbal and interpersonal Partner with line supervision and management to facilitate the training required in our facilities. Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, to write routine reports and correspondence, and to speak effectively before a group of employees. Must be proficient with MS Office programs, and able to learn the appropriate programs. Experience in hazard assessment and controls. Sense of urgency and ownership regarding role and the needs of the department. Emotional intelligence with the ability to be flexible and adaptable to shifting priorities. Valid Driver's License. Preferred Skills and Experience Understand L&I regulations and basic medical and worker's compensation terminology to communicate effectively with human resources. CPR First Aid/ AED Certification. Power Industrial Truck Trainer Certification. OSHA10/30 Certification. Additional InformationThis is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. For additional protected privacy information please visit: Privacy Policy Charlie's Produce () Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: Recruiters - DO NOT CONTACT!
09/07/2025
Full time
Company DescriptionWho We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like-minded individuals to help further our goal to enhance our communities through quality produce. What we offer An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Subsidized professional development and certification opportunities through LinkedIn Learning Additional Compensation Details $28.00 - $32.00 per hour Potential 90-day performance-based raise. Yearly review with the possibility of increase based on performance and tenure. Job DescriptionThe Role The Safety Coordinator reports directly to our corporate Director of Safety and will support all Safety and Health initiatives. This position requires a significant knowledge of various generally recognized workplace safety, quality assurance programs and regulatory compliance. As the Safety Coordinator, you will immerse in a variety of tasks to support, reinforce, and maintain a high level of safety at Charlie's Produce. Essential Responsibilities Include, but Not Limited To Coordinate with the corporate safety director to drive and implement compliance and workplace safety initiatives. Must stay abreast and ensure highly disciplined compliance of legal changes, code revisions, directives and policies mandated by Charlie's Produce, OSHA, WISHA, and other regulatory agencies Charlie's Produce is subject to. Assist in presenting new hire, monthly, and annual safety training programs that captures the attention of staff and entails all the required elements of OSHA compliance. Conduct OSHA 1910 General Industry required training such as P.I.T., Hazard Communication, & LOTO. Help oversee accident, incident, and near miss cases and participate in the investigation of safety accidents and injuries, identifying causes, and finding corrective actions to reduce future occurrences. Help record injury occurrences and assist with our return-to-work program for modified duty employees. Support the management of our on-campus security & safety program. Interact with regulatory agencies and 3rd party auditors. Support management and supervisors in their efforts to establish a proactive safety culture. Maintain and create safety metric trend spreadsheets and report involving leading/lagging indicators. Help coordinate & oversee periodic departmental emergency drills. Intervene in the case of unsafe activities or operations being carried out by employees within the workplace. Assist with completion of inspections, assessments, surveys, and program evaluations to identify potential hazards, and ensure compliance with all applicable safety and environmental rules. Advise and lead employees on various safety-related topics. Oversee workplace repair, installations, and any other maintenance functions that could result in harm to employees if not corrected. QualificationsRequired Skills and Experience 1 year minimum of working in a warehouse or production environment. Excellent communication skills - written, verbal and interpersonal Partner with line supervision and management to facilitate the training required in our facilities. Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, to write routine reports and correspondence, and to speak effectively before a group of employees. Must be proficient with MS Office programs, and able to learn the appropriate programs. Experience in hazard assessment and controls. Sense of urgency and ownership regarding role and the needs of the department. Emotional intelligence with the ability to be flexible and adaptable to shifting priorities. Valid Driver's License. Preferred Skills and Experience Understand L&I regulations and basic medical and worker's compensation terminology to communicate effectively with human resources. CPR First Aid/ AED Certification. Power Industrial Truck Trainer Certification. OSHA10/30 Certification. Additional InformationThis is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. For additional protected privacy information please visit: Privacy Policy Charlie's Produce () Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: Recruiters - DO NOT CONTACT!
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Are you looking for a patient-focused company that will inspire you and support your career? If so, be empowered to take charge of your future at Takeda. Join us as a Senior Director, Global Regulatory Portfolio Lead, Global Regulatory Affairs - Rare Genetics and Hematology. This is a remote positio Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. As a Senior Director working on the Global Regulatory Affairs Rare Genetics and Hematology team, you will be empowered to p rovide leadership and development to global regulatory leads to ensure innovative and robust global regulatory strategies are developed to maximize regulatory success and minimize time to approval , and a typical day will include: OBJECTIVES/PURPOSE • Provides leadership and development to global regulatory leads to ensure innovative and robust global regulatory strategies are developed to maximize regulatory success and minimize time to approval. • Develops best practices and creates a strong regulatory community across the broader Global Regulatory Affairs (GRA) organization. • Serves as an influential leader within Takeda and external to Takeda, contributing to cross-functional initiatives and influencing the field as applicable. ACCOUNTABILITIES The Sr. Director will be responsible for managing direct reports and overseeing all global and US submission for an assigned portfolio of projects . These include ensuring that the direct reports have defined, developed and clearly communicated appropriate global strategies to maximize global regulatory success. The role may serve as an interim GRL on a global project team on a as needed basis. Partner with direct reports to ensure global market access consideration are being addressed and provide senior strategic input to interactions with joint regulatory/health agency/HTA bodies on product specific value evidence topics, as applicable. Ensures line management and key stakeholders are apprised of developments that may impact regulatory success, exercising sound judgement and communicating in a professional and timely manner. Demonstrates ability to anticipate risks and responsible for developing solutions to identified risks and discussing with direct reports and management; understands probabilities of technical success for the solutions. Effectively represent the Global Regulatory Affairs (GRA) function in senior level interactions at internally governance technical review committees, key global health authority meetings and external partners. Accountable for working with regulatory regional leads, other functions and vendors to ensure global regulatory submissions are provided to local Takeda affiliates in compliance with local regulations and to maintain compliance for products. Participates with influence in or leads departmental and cross-functional task-forces and initiatives. Influence non-direct reports within Therapeutic Area, across GRA and across R&D. Provide regulatory strategy support to diligence for licensing opportunities as appropriate Monitor and anticipate trends that impact both the regulatory and access environments to strengthen product development plan(s) and adopt regulatory strategies in a timely manner. Responsible for demonstrating Takeda leadership behaviors. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Comprehensive understanding of the pharmaceutical industry and global regulatory strategy experience. Leadership Demonstrated ability to work across functions, regions and cultures Functional level leadership with the ability to inspire, motivate and drive results Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing Proven skills as an effective team player who can engender credibility and confidence within and outside the company Ability to distil complex issues and ideas down to simple comprehensible terms Demonstrates leadership presence and confidence Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization Builds teams across functions and geographies with individuals who have the right skills and experience to deliver on key organizational initiatives. Invests time in helping others to enhance their skills and perform at a higher level Decision-making and Autonomy Decision making responsibilities: Provide input to highly complex decisions that impact the functional area Accountable for decision making for designated function Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions Ability to incorporate feedback and ensure decisions are implemented swiftly to yield flawless execution Accountable for providing input to and implementing vision and strategy for designated scope-making, complexity of decisions, impact of decisions, problem-soliving) Interaction Effectively navigates the changing external and internal environment and leads others through change by creating and inspiring and engaging workplace Cultivates a broad network of relationships throughout Takeda, with affiliates and external partners, in the industry and area of expertise. Effectively represents function in negotiations with the ability to resolve conflict in a constructive manner Ability to build strong relationships and collaborate effectively with other interfacing Takeda functions Innovation Forward thinking with the ability to recommend, influence and implement organizational change and continuous innovation Comfortable challenging the status quo and bringing forward innovative solutions Ability to take risks implementing innovative solutions, accelerating time to market Identifies opportunities and anticipates changes in the business landscape through an understanding and ongoing assessment of the environment affecting the business. Role models respect and inclusion, creating a culture that fosters innovation Complexity Ability to work in a global ecosystem (internal and external) with a high degree of complexity Deep expertise required Ability to see and understand broader, enterprise level perspective EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Advanced degree in a scientific subject area (e.g. MSc, PhD, PharmD, MD) with global oncology regulatory experience preferred. BA accepted. 12+ years of pharmaceutical industry experience. This is inclusive of 10 years of regulatory experience or combination of 8+ years regulatory and/or related experience. Preferred experience in reviewing, authoring, or managing components of regulatory submissions. Solid working knowledge of drug development process and regulatory requirements. Knowledge of FDA, EU, Canada, ROW and post-marketing a plus. Understand and interpret complex scientific issues across multiple projects as it related to regulatory requirements and strategy. Understands and interprets scientific data as it relates to regulatory requirements and strategy for assigned projects and provides knowledge and expertise to guide team in established and building appropriate global regulatory strategy. Strong oral and written communications, managing and adhering to timelines, negotiation skills, integrity and adaptability. Demonstrates acceptable skills with increasing independence in the area of regulatory strategy such as understanding broad concepts within regulatory affairs and implications across the organization and globally; proactively identifies regulatory issues; offers innovative solutions and strategies, including risk mitigation strategies. Must work well with others and within global teams. Able to bring working teams together for common objectives. Acceptable and independent skills in the area of regulatory strategy such as understanding broad concepts within regulatory affairs and implications across the organization and globally; proactively identifies regulatory issues; offers creative solutions and strategies, including risk mitigation strategies. WHAT TAKEDA CAN OFFER YOU: 401(k) with company match and Annual Retirement Contribution Plan Tuition reimbursement Company match of charitable contributions Health & Wellness programs including onsite flu shots and health screenings Generous time off for vacation and the option to purchase additional vacation days Community Outreach Programs Location and Salary Information: Location(s): Remote Base Salary Range: $240K-$270K based on candidate professional experience level. Employee may also be eligible for Short Term and/or Long Term incentive benefits. Employees are eligible to participate in Medical, Dental. Vision, Life Insurance, 401(k), Charitable Contribution Match, Company Holidays, Personal & Vacation Days, Student Loan Repayment Program and Paid Volunteer Time Off ..... click apply for full job details
09/25/2021
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Are you looking for a patient-focused company that will inspire you and support your career? If so, be empowered to take charge of your future at Takeda. Join us as a Senior Director, Global Regulatory Portfolio Lead, Global Regulatory Affairs - Rare Genetics and Hematology. This is a remote positio Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. As a Senior Director working on the Global Regulatory Affairs Rare Genetics and Hematology team, you will be empowered to p rovide leadership and development to global regulatory leads to ensure innovative and robust global regulatory strategies are developed to maximize regulatory success and minimize time to approval , and a typical day will include: OBJECTIVES/PURPOSE • Provides leadership and development to global regulatory leads to ensure innovative and robust global regulatory strategies are developed to maximize regulatory success and minimize time to approval. • Develops best practices and creates a strong regulatory community across the broader Global Regulatory Affairs (GRA) organization. • Serves as an influential leader within Takeda and external to Takeda, contributing to cross-functional initiatives and influencing the field as applicable. ACCOUNTABILITIES The Sr. Director will be responsible for managing direct reports and overseeing all global and US submission for an assigned portfolio of projects . These include ensuring that the direct reports have defined, developed and clearly communicated appropriate global strategies to maximize global regulatory success. The role may serve as an interim GRL on a global project team on a as needed basis. Partner with direct reports to ensure global market access consideration are being addressed and provide senior strategic input to interactions with joint regulatory/health agency/HTA bodies on product specific value evidence topics, as applicable. Ensures line management and key stakeholders are apprised of developments that may impact regulatory success, exercising sound judgement and communicating in a professional and timely manner. Demonstrates ability to anticipate risks and responsible for developing solutions to identified risks and discussing with direct reports and management; understands probabilities of technical success for the solutions. Effectively represent the Global Regulatory Affairs (GRA) function in senior level interactions at internally governance technical review committees, key global health authority meetings and external partners. Accountable for working with regulatory regional leads, other functions and vendors to ensure global regulatory submissions are provided to local Takeda affiliates in compliance with local regulations and to maintain compliance for products. Participates with influence in or leads departmental and cross-functional task-forces and initiatives. Influence non-direct reports within Therapeutic Area, across GRA and across R&D. Provide regulatory strategy support to diligence for licensing opportunities as appropriate Monitor and anticipate trends that impact both the regulatory and access environments to strengthen product development plan(s) and adopt regulatory strategies in a timely manner. Responsible for demonstrating Takeda leadership behaviors. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Comprehensive understanding of the pharmaceutical industry and global regulatory strategy experience. Leadership Demonstrated ability to work across functions, regions and cultures Functional level leadership with the ability to inspire, motivate and drive results Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing Proven skills as an effective team player who can engender credibility and confidence within and outside the company Ability to distil complex issues and ideas down to simple comprehensible terms Demonstrates leadership presence and confidence Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization Builds teams across functions and geographies with individuals who have the right skills and experience to deliver on key organizational initiatives. Invests time in helping others to enhance their skills and perform at a higher level Decision-making and Autonomy Decision making responsibilities: Provide input to highly complex decisions that impact the functional area Accountable for decision making for designated function Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions Ability to incorporate feedback and ensure decisions are implemented swiftly to yield flawless execution Accountable for providing input to and implementing vision and strategy for designated scope-making, complexity of decisions, impact of decisions, problem-soliving) Interaction Effectively navigates the changing external and internal environment and leads others through change by creating and inspiring and engaging workplace Cultivates a broad network of relationships throughout Takeda, with affiliates and external partners, in the industry and area of expertise. Effectively represents function in negotiations with the ability to resolve conflict in a constructive manner Ability to build strong relationships and collaborate effectively with other interfacing Takeda functions Innovation Forward thinking with the ability to recommend, influence and implement organizational change and continuous innovation Comfortable challenging the status quo and bringing forward innovative solutions Ability to take risks implementing innovative solutions, accelerating time to market Identifies opportunities and anticipates changes in the business landscape through an understanding and ongoing assessment of the environment affecting the business. Role models respect and inclusion, creating a culture that fosters innovation Complexity Ability to work in a global ecosystem (internal and external) with a high degree of complexity Deep expertise required Ability to see and understand broader, enterprise level perspective EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Advanced degree in a scientific subject area (e.g. MSc, PhD, PharmD, MD) with global oncology regulatory experience preferred. BA accepted. 12+ years of pharmaceutical industry experience. This is inclusive of 10 years of regulatory experience or combination of 8+ years regulatory and/or related experience. Preferred experience in reviewing, authoring, or managing components of regulatory submissions. Solid working knowledge of drug development process and regulatory requirements. Knowledge of FDA, EU, Canada, ROW and post-marketing a plus. Understand and interpret complex scientific issues across multiple projects as it related to regulatory requirements and strategy. Understands and interprets scientific data as it relates to regulatory requirements and strategy for assigned projects and provides knowledge and expertise to guide team in established and building appropriate global regulatory strategy. Strong oral and written communications, managing and adhering to timelines, negotiation skills, integrity and adaptability. Demonstrates acceptable skills with increasing independence in the area of regulatory strategy such as understanding broad concepts within regulatory affairs and implications across the organization and globally; proactively identifies regulatory issues; offers innovative solutions and strategies, including risk mitigation strategies. Must work well with others and within global teams. Able to bring working teams together for common objectives. Acceptable and independent skills in the area of regulatory strategy such as understanding broad concepts within regulatory affairs and implications across the organization and globally; proactively identifies regulatory issues; offers creative solutions and strategies, including risk mitigation strategies. WHAT TAKEDA CAN OFFER YOU: 401(k) with company match and Annual Retirement Contribution Plan Tuition reimbursement Company match of charitable contributions Health & Wellness programs including onsite flu shots and health screenings Generous time off for vacation and the option to purchase additional vacation days Community Outreach Programs Location and Salary Information: Location(s): Remote Base Salary Range: $240K-$270K based on candidate professional experience level. Employee may also be eligible for Short Term and/or Long Term incentive benefits. Employees are eligible to participate in Medical, Dental. Vision, Life Insurance, 401(k), Charitable Contribution Match, Company Holidays, Personal & Vacation Days, Student Loan Repayment Program and Paid Volunteer Time Off ..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/22/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/17/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/16/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Description: We are North Idaho's premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community. Top reasons to join our team: Our employees are mission - minded We are passionate about providing excellent patient care Community-focused Committed to a fun and supportive team environment We offer high-quality competitive employee benefits . Requirements: The Compliance and Privacy Officer will oversee, coordinate and ensure all the elements of the Corporate Compliance Program have been developed, implemented, and maintained effectively. This position will require knowledge of healthcare administration and specifically healthcare procedures and regulations and knowledge of applicable compliance guidance, laws, and regulations. He/she must be able to exercise initiative, judgment, and problem-solving skills. Must also be able to organize and analyze data and can communicate results clearly. He/she will also coordinate, develop and maintain policies and procedures as needed. Bachelor's Degree in healthcare administration, business management, law or closely related field preferred. Professional experience in a Hospital or Healthcare Revenue Cycle Leadership role including cash management, billing or coding and experience in a management capacity. Compliance certification preferred (CPCO, CHC) Knowledge, Skills, and Abilities Required: Skilled in the use of personal computers and related software applications. Must be a strategic thinker and insightful decision maker with ability to analyze and solve problems. Records maintenance skills. High level of analytical and organizational skills. Excellent communication skills, both verbal and written. Strong knowledge of healthcare laws and regulations. Knowledge of cash management principles and/or procedures. Skill in organizing resources and establishing priorities. Knowledge of health care billing procedures, documentation, and standards. Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments. Ability to foster a cooperative work environment. Ability to make evaluative judgments. Employee development and performance management skills. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Knowledge of HIPAA and patient confidentiality regulations. Knowledge of cost estimating, budgeting and fiscal management principles and procedures. Knowledge of credit and collection principles, processes, regulations, Federal and Idaho Collection Laws and standards. Knowledge of appropriate billing and payment cycles for medical accounts. Knowledge of staff hiring procedures. 20. Knowledge of operational characteristics and procedural requirements of third party medical insurance payors. 21. Knowledge of procedural requirements and ethical standards for the follow-up of overdue accounts. 22. Ability to develop and maintain recordkeeping systems and procedures. Duties and Responsibilities: Develops, implements and maintains a corporate compliance program. Conducts investigations as needed for compliance complaints, working closely with our attorneys to ensure proper legal procedure. Evaluates Heritage Health's risks each year by conducting an annual risk assessment and creating an associated work plan to give focus to the Compliance Department for the coming year. Provides formal written quarterly updates to the Board of Directors of the compliance work being completed. Ensures proper record keeping of all compliance complaints received, both actual and perceived. Acts as a resource for the entire company ensuring compliance with all state and federal laws. Creates reference material and provides training to staff as needed. Coordinates with the Billing Department leadership to ensure appropriate billing and coding procedures are completed and being utilized. Coordinates, develops and maintains all Heritage Health policies and procedures. Chairs and preserves the Compliance Committee and all associated minutes and action items to maintain an effective committee. Effectively manages the HRSA site visit, including coordinating all associated pre and post work. Oversees and directs the development, implementation and evaluation of Heritage Health's privacy rule program Identifies the need for, develops, implements, and maintains Heritage Health's privacy policies and procedures for PHI in coordination with the leadership team. Establishes and administers a process for receiving, documenting, tracking, investigating and taking action on all reported violations and complaints concerning Heritage Health's privacy practices and its policies and procedures. Communicates with leadership of any trends/issues identified. Provides day-to-day guidance to subordinates and identifies problem areas and takes appropriate corrective action. Provides leadership in mentoring and developing direct reports and staff in a manner that emphasizes the importance of team, collaboration and best practice. Responsible for interviewing, hiring, developing and promoting department staff. Manages work performance, rewards and disciplinary action, as needed for department staff. 20. Serves as a resource to peers, staff and others, team leader and trainer as required. 21. Provides education, develops step actions, standards of performance and monitors and reinforces. 22. Directs, monitors, assigns, and evaluates workflows and processes in assigned areas. Works with other departments to ensure seamless process flow and offers suggestions when a workflow needs to be corrected or changed. 23. Represents the organization at various community and/or business meetings; promotes existing and new programs and/or policies. 24. Continues to seek self-improvement with ongoing continuing education and makes recommendations for the same for those individuals directly supervised. 25. Performs miscellaneous job-related duties as assigned. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Physical Demands: Office staff is required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands or fingers to handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time. Communicating by talking/hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 - 40 pounds. Rarely is there a need to lift more than 41 pounds. Must be able to manage efficient keyboard use, hear, see, speak and read. Must have ability to travel between Heritage Health locations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to solve complex practical problems Positive interpersonal, communication & persuasion skills over the phone, computer & in person Must be able to simultaneously manage several objectives and assign priorities Deal with a wide variety of variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written or oral form Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues Ability to work overtime as needed, maintain alertness & meet the controlled substance policy. Good judgment and sound decision making and conflict management skills to inspire confidence from the customer Regular and predictable attendance is an essential function Manage complex analysis and use deductive reasoning Working Conditions: Work is normally performed in a typical interior/office work environment in an office building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind. PI
09/16/2021
Full time
Description: We are North Idaho's premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community. Top reasons to join our team: Our employees are mission - minded We are passionate about providing excellent patient care Community-focused Committed to a fun and supportive team environment We offer high-quality competitive employee benefits . Requirements: The Compliance and Privacy Officer will oversee, coordinate and ensure all the elements of the Corporate Compliance Program have been developed, implemented, and maintained effectively. This position will require knowledge of healthcare administration and specifically healthcare procedures and regulations and knowledge of applicable compliance guidance, laws, and regulations. He/she must be able to exercise initiative, judgment, and problem-solving skills. Must also be able to organize and analyze data and can communicate results clearly. He/she will also coordinate, develop and maintain policies and procedures as needed. Bachelor's Degree in healthcare administration, business management, law or closely related field preferred. Professional experience in a Hospital or Healthcare Revenue Cycle Leadership role including cash management, billing or coding and experience in a management capacity. Compliance certification preferred (CPCO, CHC) Knowledge, Skills, and Abilities Required: Skilled in the use of personal computers and related software applications. Must be a strategic thinker and insightful decision maker with ability to analyze and solve problems. Records maintenance skills. High level of analytical and organizational skills. Excellent communication skills, both verbal and written. Strong knowledge of healthcare laws and regulations. Knowledge of cash management principles and/or procedures. Skill in organizing resources and establishing priorities. Knowledge of health care billing procedures, documentation, and standards. Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments. Ability to foster a cooperative work environment. Ability to make evaluative judgments. Employee development and performance management skills. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Knowledge of HIPAA and patient confidentiality regulations. Knowledge of cost estimating, budgeting and fiscal management principles and procedures. Knowledge of credit and collection principles, processes, regulations, Federal and Idaho Collection Laws and standards. Knowledge of appropriate billing and payment cycles for medical accounts. Knowledge of staff hiring procedures. 20. Knowledge of operational characteristics and procedural requirements of third party medical insurance payors. 21. Knowledge of procedural requirements and ethical standards for the follow-up of overdue accounts. 22. Ability to develop and maintain recordkeeping systems and procedures. Duties and Responsibilities: Develops, implements and maintains a corporate compliance program. Conducts investigations as needed for compliance complaints, working closely with our attorneys to ensure proper legal procedure. Evaluates Heritage Health's risks each year by conducting an annual risk assessment and creating an associated work plan to give focus to the Compliance Department for the coming year. Provides formal written quarterly updates to the Board of Directors of the compliance work being completed. Ensures proper record keeping of all compliance complaints received, both actual and perceived. Acts as a resource for the entire company ensuring compliance with all state and federal laws. Creates reference material and provides training to staff as needed. Coordinates with the Billing Department leadership to ensure appropriate billing and coding procedures are completed and being utilized. Coordinates, develops and maintains all Heritage Health policies and procedures. Chairs and preserves the Compliance Committee and all associated minutes and action items to maintain an effective committee. Effectively manages the HRSA site visit, including coordinating all associated pre and post work. Oversees and directs the development, implementation and evaluation of Heritage Health's privacy rule program Identifies the need for, develops, implements, and maintains Heritage Health's privacy policies and procedures for PHI in coordination with the leadership team. Establishes and administers a process for receiving, documenting, tracking, investigating and taking action on all reported violations and complaints concerning Heritage Health's privacy practices and its policies and procedures. Communicates with leadership of any trends/issues identified. Provides day-to-day guidance to subordinates and identifies problem areas and takes appropriate corrective action. Provides leadership in mentoring and developing direct reports and staff in a manner that emphasizes the importance of team, collaboration and best practice. Responsible for interviewing, hiring, developing and promoting department staff. Manages work performance, rewards and disciplinary action, as needed for department staff. 20. Serves as a resource to peers, staff and others, team leader and trainer as required. 21. Provides education, develops step actions, standards of performance and monitors and reinforces. 22. Directs, monitors, assigns, and evaluates workflows and processes in assigned areas. Works with other departments to ensure seamless process flow and offers suggestions when a workflow needs to be corrected or changed. 23. Represents the organization at various community and/or business meetings; promotes existing and new programs and/or policies. 24. Continues to seek self-improvement with ongoing continuing education and makes recommendations for the same for those individuals directly supervised. 25. Performs miscellaneous job-related duties as assigned. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Physical Demands: Office staff is required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands or fingers to handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time. Communicating by talking/hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 - 40 pounds. Rarely is there a need to lift more than 41 pounds. Must be able to manage efficient keyboard use, hear, see, speak and read. Must have ability to travel between Heritage Health locations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to solve complex practical problems Positive interpersonal, communication & persuasion skills over the phone, computer & in person Must be able to simultaneously manage several objectives and assign priorities Deal with a wide variety of variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written or oral form Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues Ability to work overtime as needed, maintain alertness & meet the controlled substance policy. Good judgment and sound decision making and conflict management skills to inspire confidence from the customer Regular and predictable attendance is an essential function Manage complex analysis and use deductive reasoning Working Conditions: Work is normally performed in a typical interior/office work environment in an office building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind. PI
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why you'll love this job: As a member of DTCC General Counsel's Office and reporting to the Executive Director and the Assistant General Counsel, Intellectual Property and Licensing, you will be located in the Jersey City office, with responsibility for providing legal support and advice to DTCC Data Services, DTCC Reporting and Derivatives Services, DTCC's Institutional Trade Processing (ITP) business, and other assigned DTCC Solutions businesses. We are looking to hire and champion a lawyer with an inquisitive, growth mentality and an enthusiastic manner, looking to thrive in an encouraging and collaborative environment. The core of the activities will be to act as legal contact for assigned DTCC businesses and take ownership for the provision of legal advice as well as the identification of legal risks with a view to designing and implementing measures to reduce and/or control those risks. This will involve working closely with colleagues and partners throughout the organization, locally and globally. Your Primary Responsibilities : Provide accurate, timely and commercially friendly legal advice to the business on a wide range of topics , including in connection with the development and structuring of new business initiatives, new products and service offerings, transaction execution and legal and regulatory change Be a key contact for legal issues and risks with direct engagement with the Product, Tech, Operations, Sales and Business teams in particular Review, draft, and negotiate a wide variety of contracts (including data, software and technology licenses, SaaS agreements, professional services agreements and partnership agreements) balancing commercial objectives and business demands with risk management imperatives -- this will involve collaborating closely and negotiating with various stakeholders (both internal and external) and developing relationships built on trust Support audit and regulatory examinations relating to DTCC Solutions' businesses. Communicate and advocate with various regulators regarding the interests of DTCC Solutions. Provide legal support in connection with complex transactions including acquisitions of and integration of new products and businesses, divestitures, and wind-downs. Mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior Collaborate with other members of the General Counsel's Office, including in the European and APAC regions, to ensure a consistent approach to legal issues across DTCC businesses Support the continuous improvement of standard form agreements, contract processes and legal policies and procedures in collaboration with other members of the General Counsel's Office Provide legal support on corporate governance matters in coordination with Sales, Product, Finance, Data Privacy, Risk, Compliance and Regulatory Relations teams Handle other legal matters or ad-hoc projects and provide regular updates on matter as requested by the Executive Director and Associate General Counsel, Intellectual Property and Licensing Deliver ad-hoc training programs or focused session groups involving legal and industry specific risks **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications and Talents Needed for Success: Qualified lawyer (JD and current U.S. bar admission) Significant experience as a practicing lawyer, gained first in private practice then in a dynamic in-house legal team (commercial or financial services environment) and an interest in technological development in the financial sector will be an advantage A self-starter that can accomplish goals without direct supervision whilst finding opportunities to collaborate with colleagues and partner with stakeholders Excellent commercial and legal acumen, communication and stakeholder management skills Experience with analyzing complex issues, exercising judgement, applying critical thinking to solve problems and recommending practical customer-focused solutions Ability to adopt an agile way of working and manage the demands of a fast-paced environment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About DTCC DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle. Our work environment favors openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind. The General Counsel's Office is a valued, trusted and responsive partner within DTCC. The team promotes and protects the best interests of the DTCC family of companies by creating and facilitating solutions and providing guidance on legal and regulatory matters.
09/11/2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why you'll love this job: As a member of DTCC General Counsel's Office and reporting to the Executive Director and the Assistant General Counsel, Intellectual Property and Licensing, you will be located in the Jersey City office, with responsibility for providing legal support and advice to DTCC Data Services, DTCC Reporting and Derivatives Services, DTCC's Institutional Trade Processing (ITP) business, and other assigned DTCC Solutions businesses. We are looking to hire and champion a lawyer with an inquisitive, growth mentality and an enthusiastic manner, looking to thrive in an encouraging and collaborative environment. The core of the activities will be to act as legal contact for assigned DTCC businesses and take ownership for the provision of legal advice as well as the identification of legal risks with a view to designing and implementing measures to reduce and/or control those risks. This will involve working closely with colleagues and partners throughout the organization, locally and globally. Your Primary Responsibilities : Provide accurate, timely and commercially friendly legal advice to the business on a wide range of topics , including in connection with the development and structuring of new business initiatives, new products and service offerings, transaction execution and legal and regulatory change Be a key contact for legal issues and risks with direct engagement with the Product, Tech, Operations, Sales and Business teams in particular Review, draft, and negotiate a wide variety of contracts (including data, software and technology licenses, SaaS agreements, professional services agreements and partnership agreements) balancing commercial objectives and business demands with risk management imperatives -- this will involve collaborating closely and negotiating with various stakeholders (both internal and external) and developing relationships built on trust Support audit and regulatory examinations relating to DTCC Solutions' businesses. Communicate and advocate with various regulators regarding the interests of DTCC Solutions. Provide legal support in connection with complex transactions including acquisitions of and integration of new products and businesses, divestitures, and wind-downs. Mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior Collaborate with other members of the General Counsel's Office, including in the European and APAC regions, to ensure a consistent approach to legal issues across DTCC businesses Support the continuous improvement of standard form agreements, contract processes and legal policies and procedures in collaboration with other members of the General Counsel's Office Provide legal support on corporate governance matters in coordination with Sales, Product, Finance, Data Privacy, Risk, Compliance and Regulatory Relations teams Handle other legal matters or ad-hoc projects and provide regular updates on matter as requested by the Executive Director and Associate General Counsel, Intellectual Property and Licensing Deliver ad-hoc training programs or focused session groups involving legal and industry specific risks **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications and Talents Needed for Success: Qualified lawyer (JD and current U.S. bar admission) Significant experience as a practicing lawyer, gained first in private practice then in a dynamic in-house legal team (commercial or financial services environment) and an interest in technological development in the financial sector will be an advantage A self-starter that can accomplish goals without direct supervision whilst finding opportunities to collaborate with colleagues and partner with stakeholders Excellent commercial and legal acumen, communication and stakeholder management skills Experience with analyzing complex issues, exercising judgement, applying critical thinking to solve problems and recommending practical customer-focused solutions Ability to adopt an agile way of working and manage the demands of a fast-paced environment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About DTCC DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle. Our work environment favors openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind. The General Counsel's Office is a valued, trusted and responsive partner within DTCC. The team promotes and protects the best interests of the DTCC family of companies by creating and facilitating solutions and providing guidance on legal and regulatory matters.
* Applicants can be located within proximity to any of the 3 major cities Hillside provides services to: Rochester, Buffalo or Syracuse. The Quality Improvement Specialist (QIS) will provide compliance, privacy and quality improvement support to programs across Hillside Family of Agencies. The QIS will provide critical and necessary direction to peers and others in areas of specialized knowledge and is relied upon for associated judgment and decision making. This is a specialist level position, reporting to the Quality Manager. Other responsibilities include, but are not limited to: • Maintains up to date knowledge of Federal, State and/or local regulatory requirements and evidence based practice standards for assigned programs. • Partners with program managers, supervisors and staff to ensure an understanding of the regulatory compliance, privacy and quality improvement needs and priorities across all assigned programs. • Partners with local (county or regional state office) oversight personnel to ensure up to date knowledge of quality/compliance expectations for assigned programs. • Leads process improvement projects and teams and coaches/ mentors others in process improvement. • Conducts program audits utilizing content analysis for quality, as assigned, and creates aggregate reports to inform leaders/directors, program managers, and staff of development opportunities. • Conducts risk analysis assessments of assigned programs to determine areas at risk for potential unauthorized disclosures of information. Also conducts investigations related to allegations of client privacy breaches and conducts corporate compliance investigations when requested by the Corporate Compliance Officer. Applicants must have a Bachelor's degree in social work, psychology or a related area of study and a minimum of 2 years of health or human services experience. Applicants with a Master's degree and applicants with a minimum of 1 year of supervisory experience in a Medicaid funded program are preferred. All applicants must have a valid NYS driver's license and must meet agency driving and insurance standards.
09/10/2021
Full time
* Applicants can be located within proximity to any of the 3 major cities Hillside provides services to: Rochester, Buffalo or Syracuse. The Quality Improvement Specialist (QIS) will provide compliance, privacy and quality improvement support to programs across Hillside Family of Agencies. The QIS will provide critical and necessary direction to peers and others in areas of specialized knowledge and is relied upon for associated judgment and decision making. This is a specialist level position, reporting to the Quality Manager. Other responsibilities include, but are not limited to: • Maintains up to date knowledge of Federal, State and/or local regulatory requirements and evidence based practice standards for assigned programs. • Partners with program managers, supervisors and staff to ensure an understanding of the regulatory compliance, privacy and quality improvement needs and priorities across all assigned programs. • Partners with local (county or regional state office) oversight personnel to ensure up to date knowledge of quality/compliance expectations for assigned programs. • Leads process improvement projects and teams and coaches/ mentors others in process improvement. • Conducts program audits utilizing content analysis for quality, as assigned, and creates aggregate reports to inform leaders/directors, program managers, and staff of development opportunities. • Conducts risk analysis assessments of assigned programs to determine areas at risk for potential unauthorized disclosures of information. Also conducts investigations related to allegations of client privacy breaches and conducts corporate compliance investigations when requested by the Corporate Compliance Officer. Applicants must have a Bachelor's degree in social work, psychology or a related area of study and a minimum of 2 years of health or human services experience. Applicants with a Master's degree and applicants with a minimum of 1 year of supervisory experience in a Medicaid funded program are preferred. All applicants must have a valid NYS driver's license and must meet agency driving and insurance standards.
