Job Summary: As the leader of the local sales organization for a given Region, the Region VP of Sales helps shape and execute the sales vision for the organization by ensuring appropriate processes, systems, people and culture are in place to win in the market. This position will be accountable for successfully meeting all plan goals for local sales growth, contract sales growth and margin management. Overall, this position is responsible for executing the center led strategies, ensuring top talent in the key positions, and leveraging selling resources to grow market share and enable a consultative team-based selling organization. This leader will coach, guide, and counsel sales team members to meet their individual sales and profit plans. Responsibilities: Create an overall sales strategy for sites within region. Identify geographic territories for the street sales force, operating company (OpCo) assignments for business development team members, and/or large multiunit customers for director/manager of program sales. Recruit and develop local sales associate and sales teams. Form and manage effective programs to compensate, coach, appraise and train sales personnel. Oversee and set sales targets for sales territories to maximize sales revenues and support overall business needs. Interact with the sales teams and visiting customers Manage and coordinate communication activities between outside sales, inside sales and customers. Coordinate sales promotions with SSMC merchandisers and sales to effectively manage inventory. Collaborate with OpCo sales and merchandising teams to develop promotions and appropriate product mix Build and lead the strategy for development of the sales associates and managers by full utilization the CMP process. Identify and react to shortfalls concerning sales, gross profit, and margin management. Oversee business development and management of multi-unit contracts. Direct and control of credits and returns and accounts receivables. Professionally represents FreshPoint at various community and/or business meetings to promote the company QUALIFICATIONS Education Bachelor's degree in business, marketing, or related studies. 2- 4-year degree in business or culinary preferred. Experience 7 years with extensive experience in sales, merchandising, management including at least 5 years leading others. Professional Skills: Strong performance management capabilities with direct reports Solid analytical problem-solving skills, including familiarity with analyzing reports & deriving insights from data Ability to express information in terms of profit and loss, food cost and expense ratio Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor peers and associates Strong interpersonal skills and ability to work with and influence a variety of key stakeholders Strong communication skills: ability to effectively communicate with internal and external teams Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Lead a team of high performing sales associates to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Business and restaurant operations acumen to manage sophisticated customers Demonstrated experience with building trust with a prospective customer and securing new business Demonstrated skills in consultative selling, networking, and negotiations Proactive, self-directed, with the ability to structure a weekly schedule to be successful Demonstrates mastery of skills in the areas of consultative selling, marketing principles, product lines, prospecting, networking, coaching, training, presentation, and negotiations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to successfully engage and lead individual and team discussions and meetings Ability to apply all relevant policies in a consistent, timely and objective manner Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state, and federal regulations Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines Travel Requirement: Up to 75% Travel Required within Region. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The ability to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The ability to frequently sit and reach with hands and arms. The ability to occasionally lift and/or move up to 20 pounds. Work Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators. The noise level in the work environment is usually moderate. Must be able to work in various indoor and outdoor climates and driving conditions. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.
12/14/2025
Full time
Job Summary: As the leader of the local sales organization for a given Region, the Region VP of Sales helps shape and execute the sales vision for the organization by ensuring appropriate processes, systems, people and culture are in place to win in the market. This position will be accountable for successfully meeting all plan goals for local sales growth, contract sales growth and margin management. Overall, this position is responsible for executing the center led strategies, ensuring top talent in the key positions, and leveraging selling resources to grow market share and enable a consultative team-based selling organization. This leader will coach, guide, and counsel sales team members to meet their individual sales and profit plans. Responsibilities: Create an overall sales strategy for sites within region. Identify geographic territories for the street sales force, operating company (OpCo) assignments for business development team members, and/or large multiunit customers for director/manager of program sales. Recruit and develop local sales associate and sales teams. Form and manage effective programs to compensate, coach, appraise and train sales personnel. Oversee and set sales targets for sales territories to maximize sales revenues and support overall business needs. Interact with the sales teams and visiting customers Manage and coordinate communication activities between outside sales, inside sales and customers. Coordinate sales promotions with SSMC merchandisers and sales to effectively manage inventory. Collaborate with OpCo sales and merchandising teams to develop promotions and appropriate product mix Build and lead the strategy for development of the sales associates and managers by full utilization the CMP process. Identify and react to shortfalls concerning sales, gross profit, and margin management. Oversee business development and management of multi-unit contracts. Direct and control of credits and returns and accounts receivables. Professionally represents FreshPoint at various community and/or business meetings to promote the company QUALIFICATIONS Education Bachelor's degree in business, marketing, or related studies. 2- 4-year degree in business or culinary preferred. Experience 7 years with extensive experience in sales, merchandising, management including at least 5 years leading others. Professional Skills: Strong performance management capabilities with direct reports Solid analytical problem-solving skills, including familiarity with analyzing reports & deriving insights from data Ability to express information in terms of profit and loss, food cost and expense ratio Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor peers and associates Strong interpersonal skills and ability to work with and influence a variety of key stakeholders Strong communication skills: ability to effectively communicate with internal and external teams Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Lead a team of high performing sales associates to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Business and restaurant operations acumen to manage sophisticated customers Demonstrated experience with building trust with a prospective customer and securing new business Demonstrated skills in consultative selling, networking, and negotiations Proactive, self-directed, with the ability to structure a weekly schedule to be successful Demonstrates mastery of skills in the areas of consultative selling, marketing principles, product lines, prospecting, networking, coaching, training, presentation, and negotiations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to successfully engage and lead individual and team discussions and meetings Ability to apply all relevant policies in a consistent, timely and objective manner Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state, and federal regulations Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines Travel Requirement: Up to 75% Travel Required within Region. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The ability to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The ability to frequently sit and reach with hands and arms. The ability to occasionally lift and/or move up to 20 pounds. Work Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators. The noise level in the work environment is usually moderate. Must be able to work in various indoor and outdoor climates and driving conditions. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.
University of California Agriculture and Natural Resources
El Macero, California
Statewide Cottage Foods Education Specialist - Flexible Location, CA, Job ID 81483 University of California Agriculture and Natural Resources Job Description The University of California Master Food Preserver Program based in Davis, CA, extends UC research-based information about home food safety and preservation to the public. The UC Master Food Preserver Program is a public service and outreach program under UC Sustainable Agriculture Research and Education Program (UC SAREP) within the University of California Division of Agriculture and Natural Resources (UC ANR), administered locally by participating UC Cooperative Extension county offices and a statewide online delivery program. This position may be headquartered in one of the following counties: Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa, or at the Hansen Research and Extension Center (REC). The Cottage Food Operations Education Specialist will lead the development and implementation of a statewide UC Master Food Preserver (MFP) public education and volunteer certification program to provide training and technical support for cottage food operators throughout California. The Education Specialist will collaborate with statewide and county-based MFP personnel and volunteers and cottage food operators to support innovation in the development of processed food products and foster small business development and entrepreneurship. This position will provide content expertise in food preservation methods, build strong partnerships with environmental health departments, and develop resources to assist California cottage foods operators with regulatory compliance and food safety best practices. This position will work under the general supervision of the MFP Program Manager and will collaborate closely with the UC SAREP Associate Director for Sustainable Food Economies to integrate cottage foods projects into strategic planning and program development for the MFP and UC SAREP. This position is a career appointment that is 100% fixed. The home department is the Master Food Preservers Program. While this position normally is based in Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC),this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 60% Develop and establish a statewide UC Master Food Preserver Cottage Food Operator public education and volunteer certification program that meets local, state, and national health and safety regulations relevant to local and regional sales of processed food products: Design and develop new statewide curriculum, guidelines, and certification materials for UC Master Food Preserver volunteers to train new and existing cottage food operators statewide. Create clear processes for volunteer certification, renewal, and ongoing support. Implement a pilot program for Cottage Food Operator training in selected counties. Promote public educational materials, webinars, and in-person workshops to train cottage food operators on food safety, compliance, and certification processes, taught by UC Master Food Preserver volunteers. Provide leadership, content expertise, technical support, and guidance to cottage food operators and MFP Coordinators, providing resources, answering questions and troubleshooting challenges. 20% Coordinate engagement with subject matter experts and stakeholders to improve outreach, extension, and program development: Collaborate with UC ANR academics and staff providing content expertise in food safety, value-added product development, and community and economic development. Cultivate and maintain strong relationships with environmental health departments, regulatory agencies, and local government entities to ensure program alignment with local, state, and federal food safety standards. Foster partnerships with cottage food operators, industry groups, and advocacy organizations to promote the program and its public benefits. Provide science-based information to the cottage food industry through active participation in relevant meetings, conferences, and working groups. Identify opportunities to include Cottage Foods Operator training in UC SAREP and F3 Local programs supporting small-scale food entrepreneurs and economic development. 20% Contribute to strategic planning and program evaluation: Advise Statewide MFP Program Manager and UC SAREP Associate Director of Sustainable Food Economies on changes and improvements to Cottage Foods Operator programs, policies, and practices. Coordinate long range strategic planning for the Cottage Foods Operator curriculum in collaboration with the statewide Master Food Preserver program. Collect and analyze program data to provide recommendations and participate in strategic planning efforts. Solicit feedback from end users and stakeholders for continuous program improvement. Use data to continuously improve the certification process, training materials, and overall program offerings. Prepare regular reports on program performance, including impact stories, challenges, and recommendations for program adjustments. Requirements: Bachelor's degree in food science, nutrition, dietetics, public health, community development, policy, economics, business, or a related field and/or equivalent experience. Advanced knowledge, background and experience in food science, food safety, nutrition, dietetics, public health, or a similar field relevant to evidence-based food preservation techniques and/or small-scale food business operations. In-depth analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Advanced interpersonal skills to maintain effective professional relationships with staff, volunteers, agencies, industry groups, and program participants. Advanced verbal, written and interpersonal communication skills including public speaking and delivering instruction in-person and virtually. Advanced knowledge of university policies and procedures, or experience in a similar institutional setting. Knowledge of policies, regulations, and best practices relevant to small-scale food businesses, food safety, food preservation methods, and/or public health. Familiarity with computer software including Microsoft Office, online applications to facilitate remote teamwork, and versatility with new technology Advanced experience in developing and delivering educational, outreach, or technical assistance programming. Strong experience with participatory community education approaches, adult learning principles, and practices to support inclusion and belonging. Advanced skills to conduct needs assessments and develop new methods and materials to meet program needs. Advanced time management and organizational skills to manage tasks on multiple projects. Preferred Skills: Ability to network with external partner organizations to advance program effectiveness. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks . click apply for full job details
12/14/2025
Full time
Statewide Cottage Foods Education Specialist - Flexible Location, CA, Job ID 81483 University of California Agriculture and Natural Resources Job Description The University of California Master Food Preserver Program based in Davis, CA, extends UC research-based information about home food safety and preservation to the public. The UC Master Food Preserver Program is a public service and outreach program under UC Sustainable Agriculture Research and Education Program (UC SAREP) within the University of California Division of Agriculture and Natural Resources (UC ANR), administered locally by participating UC Cooperative Extension county offices and a statewide online delivery program. This position may be headquartered in one of the following counties: Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa, or at the Hansen Research and Extension Center (REC). The Cottage Food Operations Education Specialist will lead the development and implementation of a statewide UC Master Food Preserver (MFP) public education and volunteer certification program to provide training and technical support for cottage food operators throughout California. The Education Specialist will collaborate with statewide and county-based MFP personnel and volunteers and cottage food operators to support innovation in the development of processed food products and foster small business development and entrepreneurship. This position will provide content expertise in food preservation methods, build strong partnerships with environmental health departments, and develop resources to assist California cottage foods operators with regulatory compliance and food safety best practices. This position will work under the general supervision of the MFP Program Manager and will collaborate closely with the UC SAREP Associate Director for Sustainable Food Economies to integrate cottage foods projects into strategic planning and program development for the MFP and UC SAREP. This position is a career appointment that is 100% fixed. The home department is the Master Food Preservers Program. While this position normally is based in Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC),this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 60% Develop and establish a statewide UC Master Food Preserver Cottage Food Operator public education and volunteer certification program that meets local, state, and national health and safety regulations relevant to local and regional sales of processed food products: Design and develop new statewide curriculum, guidelines, and certification materials for UC Master Food Preserver volunteers to train new and existing cottage food operators statewide. Create clear processes for volunteer certification, renewal, and ongoing support. Implement a pilot program for Cottage Food Operator training in selected counties. Promote public educational materials, webinars, and in-person workshops to train cottage food operators on food safety, compliance, and certification processes, taught by UC Master Food Preserver volunteers. Provide leadership, content expertise, technical support, and guidance to cottage food operators and MFP Coordinators, providing resources, answering questions and troubleshooting challenges. 20% Coordinate engagement with subject matter experts and stakeholders to improve outreach, extension, and program development: Collaborate with UC ANR academics and staff providing content expertise in food safety, value-added product development, and community and economic development. Cultivate and maintain strong relationships with environmental health departments, regulatory agencies, and local government entities to ensure program alignment with local, state, and federal food safety standards. Foster partnerships with cottage food operators, industry groups, and advocacy organizations to promote the program and its public benefits. Provide science-based information to the cottage food industry through active participation in relevant meetings, conferences, and working groups. Identify opportunities to include Cottage Foods Operator training in UC SAREP and F3 Local programs supporting small-scale food entrepreneurs and economic development. 20% Contribute to strategic planning and program evaluation: Advise Statewide MFP Program Manager and UC SAREP Associate Director of Sustainable Food Economies on changes and improvements to Cottage Foods Operator programs, policies, and practices. Coordinate long range strategic planning for the Cottage Foods Operator curriculum in collaboration with the statewide Master Food Preserver program. Collect and analyze program data to provide recommendations and participate in strategic planning efforts. Solicit feedback from end users and stakeholders for continuous program improvement. Use data to continuously improve the certification process, training materials, and overall program offerings. Prepare regular reports on program performance, including impact stories, challenges, and recommendations for program adjustments. Requirements: Bachelor's degree in food science, nutrition, dietetics, public health, community development, policy, economics, business, or a related field and/or equivalent experience. Advanced knowledge, background and experience in food science, food safety, nutrition, dietetics, public health, or a similar field relevant to evidence-based food preservation techniques and/or small-scale food business operations. In-depth analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Advanced interpersonal skills to maintain effective professional relationships with staff, volunteers, agencies, industry groups, and program participants. Advanced verbal, written and interpersonal communication skills including public speaking and delivering instruction in-person and virtually. Advanced knowledge of university policies and procedures, or experience in a similar institutional setting. Knowledge of policies, regulations, and best practices relevant to small-scale food businesses, food safety, food preservation methods, and/or public health. Familiarity with computer software including Microsoft Office, online applications to facilitate remote teamwork, and versatility with new technology Advanced experience in developing and delivering educational, outreach, or technical assistance programming. Strong experience with participatory community education approaches, adult learning principles, and practices to support inclusion and belonging. Advanced skills to conduct needs assessments and develop new methods and materials to meet program needs. Advanced time management and organizational skills to manage tasks on multiple projects. Preferred Skills: Ability to network with external partner organizations to advance program effectiveness. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks . click apply for full job details
The TAT Sales Director, FPG plays a pivotal role in Tatum's Financial Projects Group (FPG) by leading client acquisition and expansion efforts across the mid-market and enterprise finance landscape, within their Financial Projects Group (FPG). This is a strategic, consultative sales role focused on delivering high-impact project solutions and interim leadership talent aligned to the Office of the CFO. The TAT Sales Director, FPG will have a proven track record in solution-based sales within the finance consulting or professional services environment. What you get to do: Develop and manage a target account list of CFOs, CAOs, Controllers, and FP&A leaders across private and public companies. Engage in discovery-driven conversations to understand clients' critical finance challenges-ranging from ERP transformations and M&A readiness to internal controls, compliance, and close optimization. Design and propose tailored project solutions and talent strategies, working closely with internal delivery teams. Act as a trusted advisor and primary point of contact for your clients. Build and maintain long-term relationships with key finance stakeholders, regularly identifying opportunities to expand Tatum's footprint. Partner with clients to scope projects, define objectives, and align talent with desired outcomes. Own the full sales lifecycle from prospecting to deal close. Meet or exceed quarterly and annual revenue targets through new business acquisition and client expansion. Maintain an active pipeline of consulting and interim opportunities using Bullhorn to track activity and forecast accurately. Collaborate with the recruiting team to ensure client needs are clearly understood and consultants are aligned with project goals. Partner with other lines of business within the Randstad USA organization, subject matter experts, and other Tatum divisions on complex engagements and SOW-based work. Support project delivery oversight to ensure high client satisfaction and repeat business. What you need to bring: High School Diploma or equivalent Bachelor's Degree in Finance, Accounting, Business or related field preferred 5+ years of experience in business-to-business sales required, preferably within professional services, consulting or Finance & Accounting Staffing Experience selling professional services, consulting solutions, or interim project work to senior finance stakeholders Familiarity with ERP systems (e.g., SAP, Oracle, Workday, NetSuite) and finance transformation initiatives Prior experience as a CFO, Controller, or Finance Leader is a plus Existing relationships within Finance & Accounting Community servicing Mid-Market or Private Equity preferred Proficiency using Google mail, calendaring and shared drives Proven ability to sell consultative solutions or interim professional services at the Director or C-suite level. Strong understanding of finance and accounting operations (close, FP&A, audit, SOX, ERP, etc.). Demonstrated success meeting or exceeding sales goals in a quota-driven environment. Excellent communication, negotiation, and client management skills. Ability to thrive in a fast-paced, entrepreneurial environment. A background check is required for this role as it involves handling sensitive and confidential information Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This job posting is open for 4 weeks. PandoLogic. Category:Sales,
12/14/2025
Full time
The TAT Sales Director, FPG plays a pivotal role in Tatum's Financial Projects Group (FPG) by leading client acquisition and expansion efforts across the mid-market and enterprise finance landscape, within their Financial Projects Group (FPG). This is a strategic, consultative sales role focused on delivering high-impact project solutions and interim leadership talent aligned to the Office of the CFO. The TAT Sales Director, FPG will have a proven track record in solution-based sales within the finance consulting or professional services environment. What you get to do: Develop and manage a target account list of CFOs, CAOs, Controllers, and FP&A leaders across private and public companies. Engage in discovery-driven conversations to understand clients' critical finance challenges-ranging from ERP transformations and M&A readiness to internal controls, compliance, and close optimization. Design and propose tailored project solutions and talent strategies, working closely with internal delivery teams. Act as a trusted advisor and primary point of contact for your clients. Build and maintain long-term relationships with key finance stakeholders, regularly identifying opportunities to expand Tatum's footprint. Partner with clients to scope projects, define objectives, and align talent with desired outcomes. Own the full sales lifecycle from prospecting to deal close. Meet or exceed quarterly and annual revenue targets through new business acquisition and client expansion. Maintain an active pipeline of consulting and interim opportunities using Bullhorn to track activity and forecast accurately. Collaborate with the recruiting team to ensure client needs are clearly understood and consultants are aligned with project goals. Partner with other lines of business within the Randstad USA organization, subject matter experts, and other Tatum divisions on complex engagements and SOW-based work. Support project delivery oversight to ensure high client satisfaction and repeat business. What you need to bring: High School Diploma or equivalent Bachelor's Degree in Finance, Accounting, Business or related field preferred 5+ years of experience in business-to-business sales required, preferably within professional services, consulting or Finance & Accounting Staffing Experience selling professional services, consulting solutions, or interim project work to senior finance stakeholders Familiarity with ERP systems (e.g., SAP, Oracle, Workday, NetSuite) and finance transformation initiatives Prior experience as a CFO, Controller, or Finance Leader is a plus Existing relationships within Finance & Accounting Community servicing Mid-Market or Private Equity preferred Proficiency using Google mail, calendaring and shared drives Proven ability to sell consultative solutions or interim professional services at the Director or C-suite level. Strong understanding of finance and accounting operations (close, FP&A, audit, SOX, ERP, etc.). Demonstrated success meeting or exceeding sales goals in a quota-driven environment. Excellent communication, negotiation, and client management skills. Ability to thrive in a fast-paced, entrepreneurial environment. A background check is required for this role as it involves handling sensitive and confidential information Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This job posting is open for 4 weeks. PandoLogic. Category:Sales,
Job Description Step into a leadership role in Ruston, where quality of life shines through scenic parks, cultural events, and a buzzing downtown filled with local flavor. As the home of Louisiana Tech University, a nationally ranked research institution with a strong athletic heritage and more than 135 degree programs, Ruston thrives on energy and community pride. As the Catering Services Director, you?ll oversee catering for a campus that values excellence and connection, serving students, faculty, and guests in spaces designed for innovation and celebration. Catering operations include opportunities to be creative with fine dining and game-day events, club-level and suite service, making your work central to some of the university?s most memorable experiences. This role offers room to grow your career while leading high-profile events that showcase your expertise and vision. Join us and make an impact in a town that feels like home but offers endless possibilities. Job Responsibilities ? Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration ? Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations ? Develop and implement catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets ? Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency ? Implement new services to support base business growth and client retentions ? Stay ahead of and advise clients, customers and staff on current catering trends and products ? Facilitate the delivery of prepared food built from banquet event orders ? Participate in sales process and negotiations of contracts and assist clients in planning special events ? Train and lead catering employees to ensure catering standards are followed ? Responsible for setting and delivering sales, food, and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables ? Ensure compliance with all food, occupational and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Previous experience in events and catering required ? Bachelor?s degree or equivalent experience required ? Strong communication skills ? Available to work event-based hours ? Complete Food Handlers and Alcohol Service Certifications as required This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
12/14/2025
Full time
Job Description Step into a leadership role in Ruston, where quality of life shines through scenic parks, cultural events, and a buzzing downtown filled with local flavor. As the home of Louisiana Tech University, a nationally ranked research institution with a strong athletic heritage and more than 135 degree programs, Ruston thrives on energy and community pride. As the Catering Services Director, you?ll oversee catering for a campus that values excellence and connection, serving students, faculty, and guests in spaces designed for innovation and celebration. Catering operations include opportunities to be creative with fine dining and game-day events, club-level and suite service, making your work central to some of the university?s most memorable experiences. This role offers room to grow your career while leading high-profile events that showcase your expertise and vision. Join us and make an impact in a town that feels like home but offers endless possibilities. Job Responsibilities ? Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration ? Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations ? Develop and implement catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets ? Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency ? Implement new services to support base business growth and client retentions ? Stay ahead of and advise clients, customers and staff on current catering trends and products ? Facilitate the delivery of prepared food built from banquet event orders ? Participate in sales process and negotiations of contracts and assist clients in planning special events ? Train and lead catering employees to ensure catering standards are followed ? Responsible for setting and delivering sales, food, and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables ? Ensure compliance with all food, occupational and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Previous experience in events and catering required ? Bachelor?s degree or equivalent experience required ? Strong communication skills ? Available to work event-based hours ? Complete Food Handlers and Alcohol Service Certifications as required This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Description Area Sales Specialist - Senior Living Location: This position will support sales across multiple sites in Ohio and MI. The successful candidate will reside in central Ohio. Job Type: Full time, travel will be required Pay Rate: Base Salary + Commission Make a Difference-And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Senior Living Means A Unique Approach to Senior Living : Our associates power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. Resident Stories That Stay with You : From Maurine, who found an "instant family" to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you ! Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do The Area Sales Specialist will support the sales efforts to generate leads, convert leads to move-ins, and drive occupancy to and beyond budgeted expectations. Provides interim sales coverage in communities that do not have an active Sales Specialist in the seat. Works closely with Executive Directors and Sales Specialists for Wallick's Independent Living, Assisted Living and Memory Care communities to create external business partnerships that will increase qualified leads to the communities. May focus on networking, building referral-based relationships for each community. Meets or exceeds the sales activity standards as determined by the Regional Director of Sales and Marketing. These standards include quota for daily phone leads, appointments, on-site and off-site sales activities and other sales related performance metrics. Completes and maintains the CRM (lead database) for all potential residents and referral contacts. Onboard, train, and support new Sales Specialists during their initial 90 days Hosts events for the lead base and professionals to increase traffic in the community. Interprets and implements Management policies. Maintains and active, working knowledge of current competition and any new entrants or changes to the market. Plan or oversee new business development initiatives. Research organizations and individuals to find new opportunities to create referral relationships. What We're Looking For Bachelor's Degree preferred with a minimum of 2 years' experience in Senior Living / Assisted Living sales. Must demonstrate a high level of responsibility and accountability for goal achievement. Ability to speak and write effectively to present information, solutions, and benefits. Adeptness to articulate company products, services, solutions and value to prospects and professional referral partners. Proficient in CRM, researching data, analyzing, and completing all reports. Demonstrates exceptional Customer Service skills. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen
12/13/2025
Full time
Description Area Sales Specialist - Senior Living Location: This position will support sales across multiple sites in Ohio and MI. The successful candidate will reside in central Ohio. Job Type: Full time, travel will be required Pay Rate: Base Salary + Commission Make a Difference-And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Senior Living Means A Unique Approach to Senior Living : Our associates power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. Resident Stories That Stay with You : From Maurine, who found an "instant family" to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you ! Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do The Area Sales Specialist will support the sales efforts to generate leads, convert leads to move-ins, and drive occupancy to and beyond budgeted expectations. Provides interim sales coverage in communities that do not have an active Sales Specialist in the seat. Works closely with Executive Directors and Sales Specialists for Wallick's Independent Living, Assisted Living and Memory Care communities to create external business partnerships that will increase qualified leads to the communities. May focus on networking, building referral-based relationships for each community. Meets or exceeds the sales activity standards as determined by the Regional Director of Sales and Marketing. These standards include quota for daily phone leads, appointments, on-site and off-site sales activities and other sales related performance metrics. Completes and maintains the CRM (lead database) for all potential residents and referral contacts. Onboard, train, and support new Sales Specialists during their initial 90 days Hosts events for the lead base and professionals to increase traffic in the community. Interprets and implements Management policies. Maintains and active, working knowledge of current competition and any new entrants or changes to the market. Plan or oversee new business development initiatives. Research organizations and individuals to find new opportunities to create referral relationships. What We're Looking For Bachelor's Degree preferred with a minimum of 2 years' experience in Senior Living / Assisted Living sales. Must demonstrate a high level of responsibility and accountability for goal achievement. Ability to speak and write effectively to present information, solutions, and benefits. Adeptness to articulate company products, services, solutions and value to prospects and professional referral partners. Proficient in CRM, researching data, analyzing, and completing all reports. Demonstrates exceptional Customer Service skills. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen
Christian Living Communities
Westminster, Colorado
Job Description Part time Community Outreach Coordinator (Catholic Ministry Focus) Mullen Residences at Highlands Denver, CO On-site, field-based Projected community opening: 2027 Pay rate is $24.25 - $28.50 / hour About us Mullen Residences at Highlands is a Catholic senior living community opening in Denver. Our mission is to create a vibrant, faith-inspired community for senior living that honors its legacy of compassionate care, provides opportunities for personal growth, meaningful connections, and a strong sense of belonging. The role We're seeking a Community Outreach Coordinator to build relationships with Catholic parishes, ministries, and other organizations across the Denver metro area. You will Cultivate partnerships with parishes, diocesan ministries, Catholic organizations, and other community based organizations. Present at parish/community events; host information sessions. Coordinate parish bulletins, e-blasts, and community announcements. Collaborate with Sales & Marketing Director for support of events, and administration. You bring Deep knowledge of the Catholic faith and parish life (Denver familiarity a plus) Excellent presentation & relationship-building skills Professional presence and hospitality in Catholic settings Flexibility for weekends/evenings; ability to travel across Denver metro (valid driver's license & reliable transportation) Qualifications Basic Qualifications & Experience Practicing Catholic with a strong understanding of Catholic traditions, values, and community life. Availability to work Saturdays and Sundays as part of a flexible schedule. Excellent communication, relationship-building, and organizational skills. Ability to represent the organization with professionalism and respect in Catholic settings. Familiarity with the Denver Catholic community and its network is highly desirable. Working Conditions / Physical Requirements Position requires medium-physical work occasionally and/or up more than 25 pounds to move objects. Is subject to frequent interruptions. Interacts with residents, family members and visitors frequently. Additional Information If you are considering a position at Christian Living Communities Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN). • Health Coverage • Health Savings Accounts • Retirement (with match) • Dental, Vision, Disability & Life Insurance • Paid Time Off plan We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities - a place of belonging. Please let us know if you require accommodation during the interview process. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications through 01/15/2026. Job posting may close early due to the volume of applicants. All your information will be kept confidential according to EEO guidelines. Wage PandoLogic. Category:Social Services,
12/13/2025
Full time
Job Description Part time Community Outreach Coordinator (Catholic Ministry Focus) Mullen Residences at Highlands Denver, CO On-site, field-based Projected community opening: 2027 Pay rate is $24.25 - $28.50 / hour About us Mullen Residences at Highlands is a Catholic senior living community opening in Denver. Our mission is to create a vibrant, faith-inspired community for senior living that honors its legacy of compassionate care, provides opportunities for personal growth, meaningful connections, and a strong sense of belonging. The role We're seeking a Community Outreach Coordinator to build relationships with Catholic parishes, ministries, and other organizations across the Denver metro area. You will Cultivate partnerships with parishes, diocesan ministries, Catholic organizations, and other community based organizations. Present at parish/community events; host information sessions. Coordinate parish bulletins, e-blasts, and community announcements. Collaborate with Sales & Marketing Director for support of events, and administration. You bring Deep knowledge of the Catholic faith and parish life (Denver familiarity a plus) Excellent presentation & relationship-building skills Professional presence and hospitality in Catholic settings Flexibility for weekends/evenings; ability to travel across Denver metro (valid driver's license & reliable transportation) Qualifications Basic Qualifications & Experience Practicing Catholic with a strong understanding of Catholic traditions, values, and community life. Availability to work Saturdays and Sundays as part of a flexible schedule. Excellent communication, relationship-building, and organizational skills. Ability to represent the organization with professionalism and respect in Catholic settings. Familiarity with the Denver Catholic community and its network is highly desirable. Working Conditions / Physical Requirements Position requires medium-physical work occasionally and/or up more than 25 pounds to move objects. Is subject to frequent interruptions. Interacts with residents, family members and visitors frequently. Additional Information If you are considering a position at Christian Living Communities Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN). • Health Coverage • Health Savings Accounts • Retirement (with match) • Dental, Vision, Disability & Life Insurance • Paid Time Off plan We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities - a place of belonging. Please let us know if you require accommodation during the interview process. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications through 01/15/2026. Job posting may close early due to the volume of applicants. All your information will be kept confidential according to EEO guidelines. Wage PandoLogic. Category:Social Services,
Job Description Part time Community Outreach Coordinator (Catholic Ministry Focus) Mullen Residences at Highlands Denver, CO On-site, field-based Projected community opening: 2027 Pay rate is $24.25 - $28.50 / hour About us Mullen Residences at Highlands is a Catholic senior living community opening in Denver. Our mission is to create a vibrant, faith-inspired community for senior living that honors its legacy of compassionate care, provides opportunities for personal growth, meaningful connections, and a strong sense of belonging. The role We're seeking a Community Outreach Coordinator to build relationships with Catholic parishes, ministries, and other organizations across the Denver metro area. You will Cultivate partnerships with parishes, diocesan ministries, Catholic organizations, and other community based organizations. Present at parish/community events; host information sessions. Coordinate parish bulletins, e-blasts, and community announcements. Collaborate with Sales & Marketing Director for support of events, and administration. You bring Deep knowledge of the Catholic faith and parish life (Denver familiarity a plus) Excellent presentation & relationship-building skills Professional presence and hospitality in Catholic settings Flexibility for weekends/evenings; ability to travel across Denver metro (valid driver's license & reliable transportation) Qualifications Basic Qualifications & Experience Practicing Catholic with a strong understanding of Catholic traditions, values, and community life. Availability to work Saturdays and Sundays as part of a flexible schedule. Excellent communication, relationship-building, and organizational skills. Ability to represent the organization with professionalism and respect in Catholic settings. Familiarity with the Denver Catholic community and its network is highly desirable. Working Conditions / Physical Requirements Position requires medium-physical work occasionally and/or up more than 25 pounds to move objects. Is subject to frequent interruptions. Interacts with residents, family members and visitors frequently. Additional Information If you are considering a position at Christian Living Communities Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN). • Health Coverage • Health Savings Accounts • Retirement (with match) • Dental, Vision, Disability & Life Insurance • Paid Time Off plan We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities - a place of belonging. Please let us know if you require accommodation during the interview process. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications through 01/15/2026. Job posting may close early due to the volume of applicants. All your information will be kept confidential according to EEO guidelines. Wage PandoLogic. Category:Social Services,
12/13/2025
Full time
Job Description Part time Community Outreach Coordinator (Catholic Ministry Focus) Mullen Residences at Highlands Denver, CO On-site, field-based Projected community opening: 2027 Pay rate is $24.25 - $28.50 / hour About us Mullen Residences at Highlands is a Catholic senior living community opening in Denver. Our mission is to create a vibrant, faith-inspired community for senior living that honors its legacy of compassionate care, provides opportunities for personal growth, meaningful connections, and a strong sense of belonging. The role We're seeking a Community Outreach Coordinator to build relationships with Catholic parishes, ministries, and other organizations across the Denver metro area. You will Cultivate partnerships with parishes, diocesan ministries, Catholic organizations, and other community based organizations. Present at parish/community events; host information sessions. Coordinate parish bulletins, e-blasts, and community announcements. Collaborate with Sales & Marketing Director for support of events, and administration. You bring Deep knowledge of the Catholic faith and parish life (Denver familiarity a plus) Excellent presentation & relationship-building skills Professional presence and hospitality in Catholic settings Flexibility for weekends/evenings; ability to travel across Denver metro (valid driver's license & reliable transportation) Qualifications Basic Qualifications & Experience Practicing Catholic with a strong understanding of Catholic traditions, values, and community life. Availability to work Saturdays and Sundays as part of a flexible schedule. Excellent communication, relationship-building, and organizational skills. Ability to represent the organization with professionalism and respect in Catholic settings. Familiarity with the Denver Catholic community and its network is highly desirable. Working Conditions / Physical Requirements Position requires medium-physical work occasionally and/or up more than 25 pounds to move objects. Is subject to frequent interruptions. Interacts with residents, family members and visitors frequently. Additional Information If you are considering a position at Christian Living Communities Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN). • Health Coverage • Health Savings Accounts • Retirement (with match) • Dental, Vision, Disability & Life Insurance • Paid Time Off plan We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities - a place of belonging. Please let us know if you require accommodation during the interview process. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications through 01/15/2026. Job posting may close early due to the volume of applicants. All your information will be kept confidential according to EEO guidelines. Wage PandoLogic. Category:Social Services,
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Discover Your Purpose with Us at Seaton Ocean Grove! As Executive Director , you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. This community is located in the h istoric Jersey Shore community with a strong identity and location appeal. This is an opportunity to lead an AL/MC community with corporate/regional support and clear success metrics. Your Role: As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m.; on-call required; Manager-on-Duty rotation; minimal travel for regional/sales/corporate meetings and local business development Location: Ocean Grove, NJ Rate of Pay: $ 135,000 - $145,000 Base with Annual Target Bonus up to 20% tied to financial metrics/goals set by RDO What You'll Do: Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI, occupancy, and resident engagement targets Monitor and manage operating costs, labor, and collections in alignment with financial expectations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, and life enrichment-with functional oversight Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach staff to achieve high performance and job satisfaction Implement policies and procedures that promote compliance, accountability, and professional growth Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Partner with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain relationships within the community to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes Assisted Living / Memory Care (as applicable) Ensure compliance with state AL/MC regulations, policies, and resident documentation Lead monthly "at-risk" meetings and family engagement efforts Oversee specialized programming (e.g., SHINE Memory Care) to ensure effectiveness Ensure wellness and care plans are properly implemented and tracked Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred) Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL) CALA license required Medicaid experience preferred (not required) Tools/Software experience with Aline, ECP, Vitals, Power BI, OnShift, Aptex, Paychex, TELS or like systems desired. Proven success in census growth, operational leadership, and financial management Strong team leadership skills with experience in hiring, performance management, and coaching Excellent communication, problem-solving, and decision-making skills Experience with Medicaid (a plus, depending on state) Manager on Duty (MOD) coverage required on evenings/weekends Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
12/12/2025
Full time
Discover Your Purpose with Us at Seaton Ocean Grove! As Executive Director , you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. This community is located in the h istoric Jersey Shore community with a strong identity and location appeal. This is an opportunity to lead an AL/MC community with corporate/regional support and clear success metrics. Your Role: As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m.; on-call required; Manager-on-Duty rotation; minimal travel for regional/sales/corporate meetings and local business development Location: Ocean Grove, NJ Rate of Pay: $ 135,000 - $145,000 Base with Annual Target Bonus up to 20% tied to financial metrics/goals set by RDO What You'll Do: Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI, occupancy, and resident engagement targets Monitor and manage operating costs, labor, and collections in alignment with financial expectations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, and life enrichment-with functional oversight Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach staff to achieve high performance and job satisfaction Implement policies and procedures that promote compliance, accountability, and professional growth Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Partner with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain relationships within the community to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes Assisted Living / Memory Care (as applicable) Ensure compliance with state AL/MC regulations, policies, and resident documentation Lead monthly "at-risk" meetings and family engagement efforts Oversee specialized programming (e.g., SHINE Memory Care) to ensure effectiveness Ensure wellness and care plans are properly implemented and tracked Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred) Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL) CALA license required Medicaid experience preferred (not required) Tools/Software experience with Aline, ECP, Vitals, Power BI, OnShift, Aptex, Paychex, TELS or like systems desired. Proven success in census growth, operational leadership, and financial management Strong team leadership skills with experience in hiring, performance management, and coaching Excellent communication, problem-solving, and decision-making skills Experience with Medicaid (a plus, depending on state) Manager on Duty (MOD) coverage required on evenings/weekends Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Discover Your Purpose with Us at Seaton Towson! As Director of Sales , you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Director of Sales , your role includes leading all community sales efforts to achieve occupancy and revenue goals through relationship-building, outreach, and strategic engagement. You'll connect with prospective residents and families, develop referral networks, and collaborate with the leadership team to deliver an exceptional, resident-centered sales experience while driving business growth. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m., with flexibility for some evenings and weekend days Location: 7925 York Rd, Towson, MD 21204 Rate of Pay: 65,000-75,000 base annually (Exempt) +Commission eligible, with total compensation targeted around 90,000 Why You'll Love This Community: Seaton Towson is a small, charming community in the heart of Towson, set in a former Sunrise mansion that has been recently refreshed. Its intimate, boutique feel allows the Director of Sales to build genuine, lasting relationships with residents and families, creating a sense of purpose. This is a great setting for someone who values connection, history, and a walkable, vibrant local neighborhood. What You'll Do: Execute all facets of the company's Sales Playbook , including discovery, tours, follow-up, objections, and closing Achieve monthly and quarterly move-in and revenue goals by advancing leads through the sales process Build, nurture, and maintain referral networks through external outreach, presentations, and business development Manage inquiries from all lead sources, providing timely responses and professional follow-up Conduct personalized tours and discovery meetings to connect with prospective residents and families Maintain accurate CRM data to track leads, activity, and conversion metrics Plan and execute community marketing initiatives and sales events to drive qualified leads Conduct competitive market analysis and provide actionable insights for pricing and positioning strategies Partner with the Executive Director and Regional Sales Leadership to align on marketing, revenue goals, and promotional strategies Collaborate with clinical and operations teams to ensure smooth and positive move-in experiences for residents and families Prepare and present sales reports, monitor KPIs, and evaluate performance metrics to ensure achievement of occupancy targets Represent the community with professionalism, integrity, and compassion in all interactions Qualifications: Bachelor's degree in Marketing, Business, Public Relations, or related field preferred Minimum 2 years of sales and marketing experience, preferably in senior living, healthcare, or a related industry Proven record of achieving sales targets and occupancy goals Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) Experience using CRM systems to manage leads and track performance Strong communication, presentation, and relationship-building skills Excellent organizational skills with the ability to manage multiple priorities and meet deadlines Professional, compassionate approach with a resident- and family-first mindset Willingness to work onsite, conduct tours, and attend community and networking events (local travel required) Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
12/12/2025
Full time
Discover Your Purpose with Us at Seaton Towson! As Director of Sales , you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Director of Sales , your role includes leading all community sales efforts to achieve occupancy and revenue goals through relationship-building, outreach, and strategic engagement. You'll connect with prospective residents and families, develop referral networks, and collaborate with the leadership team to deliver an exceptional, resident-centered sales experience while driving business growth. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m., with flexibility for some evenings and weekend days Location: 7925 York Rd, Towson, MD 21204 Rate of Pay: 65,000-75,000 base annually (Exempt) +Commission eligible, with total compensation targeted around 90,000 Why You'll Love This Community: Seaton Towson is a small, charming community in the heart of Towson, set in a former Sunrise mansion that has been recently refreshed. Its intimate, boutique feel allows the Director of Sales to build genuine, lasting relationships with residents and families, creating a sense of purpose. This is a great setting for someone who values connection, history, and a walkable, vibrant local neighborhood. What You'll Do: Execute all facets of the company's Sales Playbook , including discovery, tours, follow-up, objections, and closing Achieve monthly and quarterly move-in and revenue goals by advancing leads through the sales process Build, nurture, and maintain referral networks through external outreach, presentations, and business development Manage inquiries from all lead sources, providing timely responses and professional follow-up Conduct personalized tours and discovery meetings to connect with prospective residents and families Maintain accurate CRM data to track leads, activity, and conversion metrics Plan and execute community marketing initiatives and sales events to drive qualified leads Conduct competitive market analysis and provide actionable insights for pricing and positioning strategies Partner with the Executive Director and Regional Sales Leadership to align on marketing, revenue goals, and promotional strategies Collaborate with clinical and operations teams to ensure smooth and positive move-in experiences for residents and families Prepare and present sales reports, monitor KPIs, and evaluate performance metrics to ensure achievement of occupancy targets Represent the community with professionalism, integrity, and compassion in all interactions Qualifications: Bachelor's degree in Marketing, Business, Public Relations, or related field preferred Minimum 2 years of sales and marketing experience, preferably in senior living, healthcare, or a related industry Proven record of achieving sales targets and occupancy goals Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) Experience using CRM systems to manage leads and track performance Strong communication, presentation, and relationship-building skills Excellent organizational skills with the ability to manage multiple priorities and meet deadlines Professional, compassionate approach with a resident- and family-first mindset Willingness to work onsite, conduct tours, and attend community and networking events (local travel required) Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Executive Director Location: Baker Place (Assisted Living) - Vineland, NJ Salary: $95,000 - $105,000 annually Bonus Opportunity: 20% annual performance-based bonus About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies-one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level. Your Role: Executive Director As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership. This is a hands-on, high-impact leadership role-ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry. What You'll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI and occupancy targets Monitor and manage non-labor operating costs in alignment with financial expectations Review monthly financials, identify deficiencies, and implement plans of action as needed Ensure administrative files and resident records are maintained according to state regulations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, life enrichment-with functional oversight Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach team members to achieve high performance and job satisfaction Implement policies and procedures to promote compliance and accountability Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Collaborate with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain community relationships to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes What You Bring Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (desired) Minimum of 3 years of management experience with 2 years of experience as an Executive Director in an Assisted Living or Senior Living setting is required Must have a proven background in managing sales initiatives and driving occupancy growth Must hold a current New Jersey Certified Assisted Living Administrator (CALA) license Strong operational and financial acumen, including experience managing budgets and controlling costs Leadership experience including hiring, performance management, team coaching, and conflict resolution Ability to lead by example, inspire trust, and drive results Experience with Medicaid is a strong plus Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies-including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative "Experiential Living" philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
12/12/2025
Full time
Executive Director Location: Baker Place (Assisted Living) - Vineland, NJ Salary: $95,000 - $105,000 annually Bonus Opportunity: 20% annual performance-based bonus About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies-one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level. Your Role: Executive Director As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership. This is a hands-on, high-impact leadership role-ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry. What You'll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI and occupancy targets Monitor and manage non-labor operating costs in alignment with financial expectations Review monthly financials, identify deficiencies, and implement plans of action as needed Ensure administrative files and resident records are maintained according to state regulations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, life enrichment-with functional oversight Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach team members to achieve high performance and job satisfaction Implement policies and procedures to promote compliance and accountability Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Collaborate with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain community relationships to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes What You Bring Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (desired) Minimum of 3 years of management experience with 2 years of experience as an Executive Director in an Assisted Living or Senior Living setting is required Must have a proven background in managing sales initiatives and driving occupancy growth Must hold a current New Jersey Certified Assisted Living Administrator (CALA) license Strong operational and financial acumen, including experience managing budgets and controlling costs Leadership experience including hiring, performance management, team coaching, and conflict resolution Ability to lead by example, inspire trust, and drive results Experience with Medicaid is a strong plus Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies-including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative "Experiential Living" philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
As the Complex Director of Sales & Marketing for DoubleTree, Embassy Suites Crystal City and National Landing, you will be responsible for overseeing commercial strategies for your hotels. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
12/12/2025
Full time
As the Complex Director of Sales & Marketing for DoubleTree, Embassy Suites Crystal City and National Landing, you will be responsible for overseeing commercial strategies for your hotels. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
University of California Agriculture and Natural Resources
Davis, California
Statewide Cottage Foods Education Specialist - Flexible Location, CA, Job ID 81483 University of California Agriculture and Natural Resources Job Description The University of California Master Food Preserver Program based in Davis, CA, extends UC research-based information about home food safety and preservation to the public. The UC Master Food Preserver Program is a public service and outreach program under UC Sustainable Agriculture Research and Education Program (UC SAREP) within the University of California Division of Agriculture and Natural Resources (UC ANR), administered locally by participating UC Cooperative Extension county offices and a statewide online delivery program. This position may be headquartered in one of the following counties: Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa, or at the Hansen Research and Extension Center (REC). The Cottage Food Operations Education Specialist will lead the development and implementation of a statewide UC Master Food Preserver (MFP) public education and volunteer certification program to provide training and technical support for cottage food operators throughout California. The Education Specialist will collaborate with statewide and county-based MFP personnel and volunteers and cottage food operators to support innovation in the development of processed food products and foster small business development and entrepreneurship. This position will provide content expertise in food preservation methods, build strong partnerships with environmental health departments, and develop resources to assist California cottage foods operators with regulatory compliance and food safety best practices. This position will work under the general supervision of the MFP Program Manager and will collaborate closely with the UC SAREP Associate Director for Sustainable Food Economies to integrate cottage foods projects into strategic planning and program development for the MFP and UC SAREP. This position is a career appointment that is 100% fixed. The home department is the Master Food Preservers Program. While this position normally is based in Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC),this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 60% Develop and establish a statewide UC Master Food Preserver Cottage Food Operator public education and volunteer certification program that meets local, state, and national health and safety regulations relevant to local and regional sales of processed food products: Design and develop new statewide curriculum, guidelines, and certification materials for UC Master Food Preserver volunteers to train new and existing cottage food operators statewide. Create clear processes for volunteer certification, renewal, and ongoing support. Implement a pilot program for Cottage Food Operator training in selected counties. Promote public educational materials, webinars, and in-person workshops to train cottage food operators on food safety, compliance, and certification processes, taught by UC Master Food Preserver volunteers. Provide leadership, content expertise, technical support, and guidance to cottage food operators and MFP Coordinators, providing resources, answering questions and troubleshooting challenges. 20% Coordinate engagement with subject matter experts and stakeholders to improve outreach, extension, and program development: Collaborate with UC ANR academics and staff providing content expertise in food safety, value-added product development, and community and economic development. Cultivate and maintain strong relationships with environmental health departments, regulatory agencies, and local government entities to ensure program alignment with local, state, and federal food safety standards. Foster partnerships with cottage food operators, industry groups, and advocacy organizations to promote the program and its public benefits. Provide science-based information to the cottage food industry through active participation in relevant meetings, conferences, and working groups. Identify opportunities to include Cottage Foods Operator training in UC SAREP and F3 Local programs supporting small-scale food entrepreneurs and economic development. 20% Contribute to strategic planning and program evaluation: Advise Statewide MFP Program Manager and UC SAREP Associate Director of Sustainable Food Economies on changes and improvements to Cottage Foods Operator programs, policies, and practices. Coordinate long range strategic planning for the Cottage Foods Operator curriculum in collaboration with the statewide Master Food Preserver program. Collect and analyze program data to provide recommendations and participate in strategic planning efforts. Solicit feedback from end users and stakeholders for continuous program improvement. Use data to continuously improve the certification process, training materials, and overall program offerings. Prepare regular reports on program performance, including impact stories, challenges, and recommendations for program adjustments. Requirements: Bachelor's degree in food science, nutrition, dietetics, public health, community development, policy, economics, business, or a related field and/or equivalent experience. Advanced knowledge, background and experience in food science, food safety, nutrition, dietetics, public health, or a similar field relevant to evidence-based food preservation techniques and/or small-scale food business operations. In-depth analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Advanced interpersonal skills to maintain effective professional relationships with staff, volunteers, agencies, industry groups, and program participants. Advanced verbal, written and interpersonal communication skills including public speaking and delivering instruction in-person and virtually. Advanced knowledge of university policies and procedures, or experience in a similar institutional setting. Knowledge of policies, regulations, and best practices relevant to small-scale food businesses, food safety, food preservation methods, and/or public health. Familiarity with computer software including Microsoft Office, online applications to facilitate remote teamwork, and versatility with new technology Advanced experience in developing and delivering educational, outreach, or technical assistance programming. Strong experience with participatory community education approaches, adult learning principles, and practices to support inclusion and belonging. Advanced skills to conduct needs assessments and develop new methods and materials to meet program needs. Advanced time management and organizational skills to manage tasks on multiple projects. Preferred Skills: Ability to network with external partner organizations to advance program effectiveness. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks . click apply for full job details
12/11/2025
Full time
Statewide Cottage Foods Education Specialist - Flexible Location, CA, Job ID 81483 University of California Agriculture and Natural Resources Job Description The University of California Master Food Preserver Program based in Davis, CA, extends UC research-based information about home food safety and preservation to the public. The UC Master Food Preserver Program is a public service and outreach program under UC Sustainable Agriculture Research and Education Program (UC SAREP) within the University of California Division of Agriculture and Natural Resources (UC ANR), administered locally by participating UC Cooperative Extension county offices and a statewide online delivery program. This position may be headquartered in one of the following counties: Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa, or at the Hansen Research and Extension Center (REC). The Cottage Food Operations Education Specialist will lead the development and implementation of a statewide UC Master Food Preserver (MFP) public education and volunteer certification program to provide training and technical support for cottage food operators throughout California. The Education Specialist will collaborate with statewide and county-based MFP personnel and volunteers and cottage food operators to support innovation in the development of processed food products and foster small business development and entrepreneurship. This position will provide content expertise in food preservation methods, build strong partnerships with environmental health departments, and develop resources to assist California cottage foods operators with regulatory compliance and food safety best practices. This position will work under the general supervision of the MFP Program Manager and will collaborate closely with the UC SAREP Associate Director for Sustainable Food Economies to integrate cottage foods projects into strategic planning and program development for the MFP and UC SAREP. This position is a career appointment that is 100% fixed. The home department is the Master Food Preservers Program. While this position normally is based in Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC),this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 60% Develop and establish a statewide UC Master Food Preserver Cottage Food Operator public education and volunteer certification program that meets local, state, and national health and safety regulations relevant to local and regional sales of processed food products: Design and develop new statewide curriculum, guidelines, and certification materials for UC Master Food Preserver volunteers to train new and existing cottage food operators statewide. Create clear processes for volunteer certification, renewal, and ongoing support. Implement a pilot program for Cottage Food Operator training in selected counties. Promote public educational materials, webinars, and in-person workshops to train cottage food operators on food safety, compliance, and certification processes, taught by UC Master Food Preserver volunteers. Provide leadership, content expertise, technical support, and guidance to cottage food operators and MFP Coordinators, providing resources, answering questions and troubleshooting challenges. 20% Coordinate engagement with subject matter experts and stakeholders to improve outreach, extension, and program development: Collaborate with UC ANR academics and staff providing content expertise in food safety, value-added product development, and community and economic development. Cultivate and maintain strong relationships with environmental health departments, regulatory agencies, and local government entities to ensure program alignment with local, state, and federal food safety standards. Foster partnerships with cottage food operators, industry groups, and advocacy organizations to promote the program and its public benefits. Provide science-based information to the cottage food industry through active participation in relevant meetings, conferences, and working groups. Identify opportunities to include Cottage Foods Operator training in UC SAREP and F3 Local programs supporting small-scale food entrepreneurs and economic development. 20% Contribute to strategic planning and program evaluation: Advise Statewide MFP Program Manager and UC SAREP Associate Director of Sustainable Food Economies on changes and improvements to Cottage Foods Operator programs, policies, and practices. Coordinate long range strategic planning for the Cottage Foods Operator curriculum in collaboration with the statewide Master Food Preserver program. Collect and analyze program data to provide recommendations and participate in strategic planning efforts. Solicit feedback from end users and stakeholders for continuous program improvement. Use data to continuously improve the certification process, training materials, and overall program offerings. Prepare regular reports on program performance, including impact stories, challenges, and recommendations for program adjustments. Requirements: Bachelor's degree in food science, nutrition, dietetics, public health, community development, policy, economics, business, or a related field and/or equivalent experience. Advanced knowledge, background and experience in food science, food safety, nutrition, dietetics, public health, or a similar field relevant to evidence-based food preservation techniques and/or small-scale food business operations. In-depth analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Advanced interpersonal skills to maintain effective professional relationships with staff, volunteers, agencies, industry groups, and program participants. Advanced verbal, written and interpersonal communication skills including public speaking and delivering instruction in-person and virtually. Advanced knowledge of university policies and procedures, or experience in a similar institutional setting. Knowledge of policies, regulations, and best practices relevant to small-scale food businesses, food safety, food preservation methods, and/or public health. Familiarity with computer software including Microsoft Office, online applications to facilitate remote teamwork, and versatility with new technology Advanced experience in developing and delivering educational, outreach, or technical assistance programming. Strong experience with participatory community education approaches, adult learning principles, and practices to support inclusion and belonging. Advanced skills to conduct needs assessments and develop new methods and materials to meet program needs. Advanced time management and organizational skills to manage tasks on multiple projects. Preferred Skills: Ability to network with external partner organizations to advance program effectiveness. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located in our Charlotte, NC office. Relocation assistance is not available for this position. We are seeking a proactive and innovative AML/Fraud Reporting Team Manager to lead our reporting efforts in the fight against financial crime. In this role, you will oversee the development and delivery of critical second line AML, Fraud, and other operational reports, ensuring EMG and Operations stakeholders have the information they need to effectively manage risk. The ideal candidate possesses a strong technical background, a deep understanding of AML and Fraud business processes, and outstanding leadership skills. You will manage a team of report developers, collaborate with IT, and be adept at adapting to unforeseen circumstances with creative solutions to ensure accurate and timely reporting. Manages teams on using data from internal and external sources to provide insight to analyst and decision-makers. Manages a team responsible for collaborating with stakeholders and other data and analytical leaders to define data and analytic needs for business functions. Prototypes solutions for displaying information based on business needs. Provides consultation to users and lead cross-functional teams to address business issues. What you'll do: Collaborates with other data analyst and IT leaders across the Enterprise to implement an information strategy. Understands and supports the execution of the business intelligence strategic plan and partners with the business on determining compliant support solutions. Consults and advises business partners on decision support solutions. Ensures teams maintain understanding of business processes and high end-user satisfaction through meaningful partnerships. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Responsible for direct report performance management, talent development, and career progression planning. Accountable for teamwork product volume, quality, and business value delivery. Serves as a liaison between the business and IT teams to build USAA core information delivery capabilities. Maintains industry expertise; advises and applies best practices in business intelligence solutions and platforms, usability testing, experience design and storytelling. Partners with line of business and Enterprise teams to ensure adherence to information governance and management standards. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (10 years of experience in lieu of degree). 6 years of experience in data and analytics, technical or business-relevant function OR if advanced degree in a STEM discipline, 4 or more years' experience in data and analytics, technical, or business-relevant function. 2 years of direct team lead, supervisory or management experience. Experience in authoring and gathering requirements for moderately complex business intelligence solutions. Demonstrated facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams. Demonstrated experience applying business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. Advanced experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Familiar with USAA AML processes, procedures, and reporting standards. Knowledge of USAA data structure and data governance standards. Proven background in Anti-Money Laundering (AML) and/or Fraud Investigations. Familiarity in financial crimes concepts, including transaction monitoring, AML and Fraud investigations, and case management systems. Mastery of AML, Fraud, CTR, OFAC, PEP/NN, KYC, QA/QC concepts, terminology, regulatory requirements, and data table structures as foundational domains to oversee the development and delivery of critical AML, Fraud, and other related operational, management, and regulatory reporting and metrics. Advanced analytical skills with expertise in understanding business problems and translate to technical and reporting solutions, with strong attention to detail. Excellent communication and collaboration skills for working with cross-functional teams; ability to bridge the gap between technical features and business needs. Proven ability to lead diverse teams with varied skill sets to achieve common goals. This includes effectively assigning projects, tracking progress, and empowering team members to resolve obstacles independently. The ideal candidate also possesses strong negotiation skills and sound judgment in determining when and how to escalate issues appropriately. Technical Proficiency: Expertise in Snowflake, including data modeling, advanced SQL development, and performance tuning. Proficiency in Universe Design Tool (UDT) and/or Information Design Tool (IDT). Experience developing complex WebI reports with custom calculations, filters, prompts, and sections. Solid understanding of SQL, relational databases (e.g., Snowflake, Oracle, Microsoft SQL Server, etc.), data modeling principles, and cloud data architecture. Experience with multiple programming languages/environments (e.g., Python, SAS, SQL, etc.). Experience with reporting tools/technology (e.g., Tableau, Business Objects, SalesForce, Dremio, etc.). Experience working with large datasets and optimizing report performance. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $114,080 - $205,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located in our Charlotte, NC office. Relocation assistance is not available for this position. We are seeking a proactive and innovative AML/Fraud Reporting Team Manager to lead our reporting efforts in the fight against financial crime. In this role, you will oversee the development and delivery of critical second line AML, Fraud, and other operational reports, ensuring EMG and Operations stakeholders have the information they need to effectively manage risk. The ideal candidate possesses a strong technical background, a deep understanding of AML and Fraud business processes, and outstanding leadership skills. You will manage a team of report developers, collaborate with IT, and be adept at adapting to unforeseen circumstances with creative solutions to ensure accurate and timely reporting. Manages teams on using data from internal and external sources to provide insight to analyst and decision-makers. Manages a team responsible for collaborating with stakeholders and other data and analytical leaders to define data and analytic needs for business functions. Prototypes solutions for displaying information based on business needs. Provides consultation to users and lead cross-functional teams to address business issues. What you'll do: Collaborates with other data analyst and IT leaders across the Enterprise to implement an information strategy. Understands and supports the execution of the business intelligence strategic plan and partners with the business on determining compliant support solutions. Consults and advises business partners on decision support solutions. Ensures teams maintain understanding of business processes and high end-user satisfaction through meaningful partnerships. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Responsible for direct report performance management, talent development, and career progression planning. Accountable for teamwork product volume, quality, and business value delivery. Serves as a liaison between the business and IT teams to build USAA core information delivery capabilities. Maintains industry expertise; advises and applies best practices in business intelligence solutions and platforms, usability testing, experience design and storytelling. Partners with line of business and Enterprise teams to ensure adherence to information governance and management standards. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (10 years of experience in lieu of degree). 6 years of experience in data and analytics, technical or business-relevant function OR if advanced degree in a STEM discipline, 4 or more years' experience in data and analytics, technical, or business-relevant function. 2 years of direct team lead, supervisory or management experience. Experience in authoring and gathering requirements for moderately complex business intelligence solutions. Demonstrated facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams. Demonstrated experience applying business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. Advanced experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Familiar with USAA AML processes, procedures, and reporting standards. Knowledge of USAA data structure and data governance standards. Proven background in Anti-Money Laundering (AML) and/or Fraud Investigations. Familiarity in financial crimes concepts, including transaction monitoring, AML and Fraud investigations, and case management systems. Mastery of AML, Fraud, CTR, OFAC, PEP/NN, KYC, QA/QC concepts, terminology, regulatory requirements, and data table structures as foundational domains to oversee the development and delivery of critical AML, Fraud, and other related operational, management, and regulatory reporting and metrics. Advanced analytical skills with expertise in understanding business problems and translate to technical and reporting solutions, with strong attention to detail. Excellent communication and collaboration skills for working with cross-functional teams; ability to bridge the gap between technical features and business needs. Proven ability to lead diverse teams with varied skill sets to achieve common goals. This includes effectively assigning projects, tracking progress, and empowering team members to resolve obstacles independently. The ideal candidate also possesses strong negotiation skills and sound judgment in determining when and how to escalate issues appropriately. Technical Proficiency: Expertise in Snowflake, including data modeling, advanced SQL development, and performance tuning. Proficiency in Universe Design Tool (UDT) and/or Information Design Tool (IDT). Experience developing complex WebI reports with custom calculations, filters, prompts, and sections. Solid understanding of SQL, relational databases (e.g., Snowflake, Oracle, Microsoft SQL Server, etc.), data modeling principles, and cloud data architecture. Experience with multiple programming languages/environments (e.g., Python, SAS, SQL, etc.). Experience with reporting tools/technology (e.g., Tableau, Business Objects, SalesForce, Dremio, etc.). Experience working with large datasets and optimizing report performance. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $114,080 - $205,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
