Well Care Home Health of the Triangle
Durham, North Carolina
The home health registered nurse Mentor uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting and to provide field clinical training to new nursing hires to Home Health. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. Provides additional precepting oversight to new hires. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Provides practical clinical experience and guidance to field clinicians to include orientation of new clinicians 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance agency performance. 8. Demonstrates a daily commitment to the values of the agency. 9. Demonstrates positive interpersonal relations in dealing with all members of the agency. 10. Maintains and promotes customer satisfaction. 11. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 30% QUALITY OF WORK: 1.1 7 % Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively manage the Plan of Care for each patient as evidenced by: Providing nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. Providing developmental interventions appropriate to patient's age and clinical status. In collaboration with the patient/family and the physician, the nurse performs and documents a thorough, timely initial assessment to determine the eligibility for home care and to identify needs and problems. Reassesses the patient at the minimum of every 60-62 days or when the patient demonstrates a significant change in clinical status, support system or care environment. Reviews and accurately updates the overall plan of care (CMS 485) at least every 60-62 days, incorporating all pertinent changes in the physician summary letter, concisely summarizes the significant facts of care and the progress toward achieving goals. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. Evaluate and revise the nursing and aide plans of care, when there are changes in the patient's condition, psychosocial status, and home environment; when no progress toward stated goals is evident and when there is a change in physician orders. 1.2 6 % Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. Supervises the home health aides every 14 days in accordance with federal/state guidelines and agency policy. Collaborates with and supervises the nursing care provided by the LPN. Conferences with LPN on shared patients when there are changes in the plan of care or status of the patient. Conferences with other disciplines regarding the status of shared patients and consistently documents interdisciplinary coordination and communication activities in the clinical record. Attends interdisciplinary conferences in accordance with agency policy. Makes appropriate notifications in advance of the conference if unable to attend. Maintains patient caseload and keeps clinical manager informed of current caseload in accordance with agency guidelines. Appropriately informs the physician and other involved agency staff of any adverse changes in patient's condition, safety issues, changes in plan of care and discharge plans. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. 1.3 7% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify homebound status. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Documents involvement of the patient and family in developing and revising the plan of care. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. 1.4 4% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the home health mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 1.5 5% Provides practical clinical experience and guidance to field clinicians to include orientation of new clinicians as evidenced by: Demonstrates process for SOC, ROC, Recert, Discharge and routine visits to clinicians during the orientation process and observes employee's ability to perform Observes clinical skills and patient interaction of new clinicians and provides feedback to the clinician. Works with clinicians to review application of clinical protocols and programs Reviews orientation information with new clinicians to determine the clinician's level of understanding and re-educate as necessary Collaborates with Field Clinical Manager weekly to review new hire progress and address deficiencies 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Meeting productivity expectations. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 25% TEAM WORK: 3.1 25% Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agency employees. 4.0 25% MISSION, VISION, VALUES: 4.1 15% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Home Health. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3 . click apply for full job details
03/06/2026
Full time
The home health registered nurse Mentor uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting and to provide field clinical training to new nursing hires to Home Health. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. Provides additional precepting oversight to new hires. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Provides practical clinical experience and guidance to field clinicians to include orientation of new clinicians 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance agency performance. 8. Demonstrates a daily commitment to the values of the agency. 9. Demonstrates positive interpersonal relations in dealing with all members of the agency. 10. Maintains and promotes customer satisfaction. 11. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 30% QUALITY OF WORK: 1.1 7 % Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively manage the Plan of Care for each patient as evidenced by: Providing nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. Providing developmental interventions appropriate to patient's age and clinical status. In collaboration with the patient/family and the physician, the nurse performs and documents a thorough, timely initial assessment to determine the eligibility for home care and to identify needs and problems. Reassesses the patient at the minimum of every 60-62 days or when the patient demonstrates a significant change in clinical status, support system or care environment. Reviews and accurately updates the overall plan of care (CMS 485) at least every 60-62 days, incorporating all pertinent changes in the physician summary letter, concisely summarizes the significant facts of care and the progress toward achieving goals. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. Evaluate and revise the nursing and aide plans of care, when there are changes in the patient's condition, psychosocial status, and home environment; when no progress toward stated goals is evident and when there is a change in physician orders. 1.2 6 % Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. Supervises the home health aides every 14 days in accordance with federal/state guidelines and agency policy. Collaborates with and supervises the nursing care provided by the LPN. Conferences with LPN on shared patients when there are changes in the plan of care or status of the patient. Conferences with other disciplines regarding the status of shared patients and consistently documents interdisciplinary coordination and communication activities in the clinical record. Attends interdisciplinary conferences in accordance with agency policy. Makes appropriate notifications in advance of the conference if unable to attend. Maintains patient caseload and keeps clinical manager informed of current caseload in accordance with agency guidelines. Appropriately informs the physician and other involved agency staff of any adverse changes in patient's condition, safety issues, changes in plan of care and discharge plans. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. 1.3 7% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify homebound status. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Documents involvement of the patient and family in developing and revising the plan of care. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. 1.4 4% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the home health mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 1.5 5% Provides practical clinical experience and guidance to field clinicians to include orientation of new clinicians as evidenced by: Demonstrates process for SOC, ROC, Recert, Discharge and routine visits to clinicians during the orientation process and observes employee's ability to perform Observes clinical skills and patient interaction of new clinicians and provides feedback to the clinician. Works with clinicians to review application of clinical protocols and programs Reviews orientation information with new clinicians to determine the clinician's level of understanding and re-educate as necessary Collaborates with Field Clinical Manager weekly to review new hire progress and address deficiencies 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Meeting productivity expectations. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 25% TEAM WORK: 3.1 25% Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agency employees. 4.0 25% MISSION, VISION, VALUES: 4.1 15% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Home Health. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3 . click apply for full job details
Administrator - Community Living & Transition (Metro East) Envision Unlimited Salary: $63,750 Full-Time Exempt Location: Belleville, IL; Lebanon, IL; and throughout St. Clair County, Illinois (62221, 62226, 62254) Envision Unlimited is seeking a qualified and experienced QIDP to serve as Administrator for our Community Living & Transition programs in the Metro East region. This leadership role oversees residential CILA operations, supervises staff, ensures DHS regulatory compliance, manages budgets, and maintains high-quality services for individuals with intellectual and developmental disabilities transitioning into community living. Ideal candidates will have a Bachelor's degree in a related field, at least 5 years of supervisory experience in the IDD field, strong knowledge of DHS regulations, and a passion for leading teams while driving program excellence. Summary: Ensure that Community Living and Transition services are performed at a level that meets or exceeds client and agency expectations. This position supports the goals and objectives of the Community Living and Transition Division by providing supervisory and management expertise to support the Vice President in areas like budget and cost controls, program development and execution, employee relations, quality assurance, compliance with regulatory and agency guidelines and standards. The CLT Administrator supports the CLT mission of successful transition to community living for people that reside in State Operated Developmental Centers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Responsibilities, include but are not limited to: Guide, mentor, and lead a subordinate staff using sound coaching techniques. Provide direction, establish staff goals, and evaluate performance outcomes to ensure division and Agency objectives are being met. Ensure that Agency performance and behavior guidelines and policies are being followed and enforced in a fair and consistent manner at all times. This includes supporting member-driven treatment plans. Develop training programs or utilize existing methods as necessary to keep staff skills at a level that meet or exceed performance expectations. Work closely with administration to develop, execute, and supervise programs and maintain performance standards within the CLT Division. Establish and maintain contacts between the facilities, families, guardians, and community organizations necessary for proper programming and for meeting resident needs. Be available to receive emergency after-hours calls and messages that may require immediate responses. Ensure that implementation strategies meet or exceed standards for accuracy, completion, and timeliness. Conduct and/or supervise "night checks" on a periodic basis. Ensure that case records are accurate and meet Agency standards. Maintain high standards at CILAs regarding cleanliness, maintenance, safety, pest prevention, food quality, and other related factors that create higher levels of client satisfaction and positive employee relations. Stay current with all agency and regulatory requirements involving documentation and quality. Conduct ongoing QA reviews via EHR system and agency checklists. Visit each home at least quarterly to assess appropriate operations and make corrective action as needed. Be a proactive conduit to Human Resources concerning employee, labor, and safety matters. Maintain good working relationships with the OIG Liaison. Assist House Manager and QIDPs in scheduling activities to ensure proper resource coverage is maintained in the most efficient and cost-sensitive manner. Assist House Manager with pay cards and custodial account parameters to ensure that a proper accounting is maintained in a timely fashion. Administer the interviewing and selection process when filling vacancies in a timely manner. Assist the House Manager and QIDPs in ensuring vehicle safety, usage, and fuel consumption policies are adhered to and that any and all vehicle or equipment problems are reported immediately. Ensure that all protocols and procedures are followed and that documentation is completed when intakes, transfers, or discharges occur. Thoroughly review intakes with Program Director(s) to ensure openings are filled in a timely manner. Maintain overall sound financial controls to ensure that budget parameters are met and that spending is kept under control. SUPERVISORY RESPONSIBILITIES This position supervises 5-10 direct employees and an indirect staff of Community Living and Transition Specialists comprised of both full-time and part-time employees. OTHER EXPECTATIONS Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person's legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression. Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION, SKILLS, and/or EXPERIENCE A Bachelor's Degree in the area of Social Services or related field with five (5) or more years of supervisory experience in the field of intellectual developmental disabilities. Prior experience managing community living environments is preferred. Must be a Qualified Intellectual Disability Professional (QIDP). Specific technical skills Hold and maintain a valid Illinois driver's license. Be able to pass agency background checks required by state regulatory mandates for workers serving clients with intellectual developmental disabilities. Proficiency in using Microsoft Office or similar type applications. Knowledge of EHR or similar software tools would be helpful. Must demonstrate strong interpersonal skills. Ability to handle multiple projects or work assignments simultaneously. Possess effective supervisory skills in managing both a subordinate staff and the administrative routines required of this position. Be consistent under pressure to manage activities of varying length and complexity. Have a thorough knowledge and understanding of Department of Human Services (DHS) regulations and be responsible for ensuring that the homes operate in compliance with these regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers. WORK ENVIRONMENT Incumbent must be comfortable in a CILA (house-type) setting supporting individuals with intellectual disabilities. This position requires an ability to visit Agency sites on a regular basis using an automobile to get from place to place. Be comfortable in driving Agency vehicles. Show strength, patience, and perseverance in handling situations requiring an ability to problem solve and make informed decisions in unique circumstances. An ability to prepare reports using Microsoft Office or similar applications. Lead, coach and mentor others using sound supervisory techniques communicated in a clear, timely and consistent manner. Demonstrate and uphold person-centered values and practices. Envision Unlimited offers competitive salaries and a generous benefit package to our professionals: Blue Cross/Blue Shield Medical Coverage: HMO, PPO Dental and Vision Insurance Options Company paid Life and LTD Insurance Voluntary plans (Pet insurance, AD&D, Life, Critical Illness, Short Term Disability) 11 Paid Holidays Paid vacation, sick time and personal days 403B plan In house training and CEU's Employee Assistance Network Support for pursuing clinical licensure (financial and time off) Opportunity for career growth & development ENVISION UNLIMITED provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation details: 0 Yearly Salary PI35bb887882a6-3376
03/06/2026
Full time
Administrator - Community Living & Transition (Metro East) Envision Unlimited Salary: $63,750 Full-Time Exempt Location: Belleville, IL; Lebanon, IL; and throughout St. Clair County, Illinois (62221, 62226, 62254) Envision Unlimited is seeking a qualified and experienced QIDP to serve as Administrator for our Community Living & Transition programs in the Metro East region. This leadership role oversees residential CILA operations, supervises staff, ensures DHS regulatory compliance, manages budgets, and maintains high-quality services for individuals with intellectual and developmental disabilities transitioning into community living. Ideal candidates will have a Bachelor's degree in a related field, at least 5 years of supervisory experience in the IDD field, strong knowledge of DHS regulations, and a passion for leading teams while driving program excellence. Summary: Ensure that Community Living and Transition services are performed at a level that meets or exceeds client and agency expectations. This position supports the goals and objectives of the Community Living and Transition Division by providing supervisory and management expertise to support the Vice President in areas like budget and cost controls, program development and execution, employee relations, quality assurance, compliance with regulatory and agency guidelines and standards. The CLT Administrator supports the CLT mission of successful transition to community living for people that reside in State Operated Developmental Centers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Responsibilities, include but are not limited to: Guide, mentor, and lead a subordinate staff using sound coaching techniques. Provide direction, establish staff goals, and evaluate performance outcomes to ensure division and Agency objectives are being met. Ensure that Agency performance and behavior guidelines and policies are being followed and enforced in a fair and consistent manner at all times. This includes supporting member-driven treatment plans. Develop training programs or utilize existing methods as necessary to keep staff skills at a level that meet or exceed performance expectations. Work closely with administration to develop, execute, and supervise programs and maintain performance standards within the CLT Division. Establish and maintain contacts between the facilities, families, guardians, and community organizations necessary for proper programming and for meeting resident needs. Be available to receive emergency after-hours calls and messages that may require immediate responses. Ensure that implementation strategies meet or exceed standards for accuracy, completion, and timeliness. Conduct and/or supervise "night checks" on a periodic basis. Ensure that case records are accurate and meet Agency standards. Maintain high standards at CILAs regarding cleanliness, maintenance, safety, pest prevention, food quality, and other related factors that create higher levels of client satisfaction and positive employee relations. Stay current with all agency and regulatory requirements involving documentation and quality. Conduct ongoing QA reviews via EHR system and agency checklists. Visit each home at least quarterly to assess appropriate operations and make corrective action as needed. Be a proactive conduit to Human Resources concerning employee, labor, and safety matters. Maintain good working relationships with the OIG Liaison. Assist House Manager and QIDPs in scheduling activities to ensure proper resource coverage is maintained in the most efficient and cost-sensitive manner. Assist House Manager with pay cards and custodial account parameters to ensure that a proper accounting is maintained in a timely fashion. Administer the interviewing and selection process when filling vacancies in a timely manner. Assist the House Manager and QIDPs in ensuring vehicle safety, usage, and fuel consumption policies are adhered to and that any and all vehicle or equipment problems are reported immediately. Ensure that all protocols and procedures are followed and that documentation is completed when intakes, transfers, or discharges occur. Thoroughly review intakes with Program Director(s) to ensure openings are filled in a timely manner. Maintain overall sound financial controls to ensure that budget parameters are met and that spending is kept under control. SUPERVISORY RESPONSIBILITIES This position supervises 5-10 direct employees and an indirect staff of Community Living and Transition Specialists comprised of both full-time and part-time employees. OTHER EXPECTATIONS Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person's legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression. Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION, SKILLS, and/or EXPERIENCE A Bachelor's Degree in the area of Social Services or related field with five (5) or more years of supervisory experience in the field of intellectual developmental disabilities. Prior experience managing community living environments is preferred. Must be a Qualified Intellectual Disability Professional (QIDP). Specific technical skills Hold and maintain a valid Illinois driver's license. Be able to pass agency background checks required by state regulatory mandates for workers serving clients with intellectual developmental disabilities. Proficiency in using Microsoft Office or similar type applications. Knowledge of EHR or similar software tools would be helpful. Must demonstrate strong interpersonal skills. Ability to handle multiple projects or work assignments simultaneously. Possess effective supervisory skills in managing both a subordinate staff and the administrative routines required of this position. Be consistent under pressure to manage activities of varying length and complexity. Have a thorough knowledge and understanding of Department of Human Services (DHS) regulations and be responsible for ensuring that the homes operate in compliance with these regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers. WORK ENVIRONMENT Incumbent must be comfortable in a CILA (house-type) setting supporting individuals with intellectual disabilities. This position requires an ability to visit Agency sites on a regular basis using an automobile to get from place to place. Be comfortable in driving Agency vehicles. Show strength, patience, and perseverance in handling situations requiring an ability to problem solve and make informed decisions in unique circumstances. An ability to prepare reports using Microsoft Office or similar applications. Lead, coach and mentor others using sound supervisory techniques communicated in a clear, timely and consistent manner. Demonstrate and uphold person-centered values and practices. Envision Unlimited offers competitive salaries and a generous benefit package to our professionals: Blue Cross/Blue Shield Medical Coverage: HMO, PPO Dental and Vision Insurance Options Company paid Life and LTD Insurance Voluntary plans (Pet insurance, AD&D, Life, Critical Illness, Short Term Disability) 11 Paid Holidays Paid vacation, sick time and personal days 403B plan In house training and CEU's Employee Assistance Network Support for pursuing clinical licensure (financial and time off) Opportunity for career growth & development ENVISION UNLIMITED provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation details: 0 Yearly Salary PI35bb887882a6-3376
PRIMARY JOB DUTIES 1. Complete the initial, comprehensive, and ongoing assessment of patient and family/caregiver needs and provide direct or supervised nursing services based on a developed plan of care. 2. Develop an individualized plan of care, in collaboration with the hospice interdisciplinary team, patient, and family, based on assessment, identification of needs, and patient and family/caregiver goals and preferences. Incorporate palliative nursing interventions. 3. Communicate with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Demonstrates positive interpersonal relations in dealing with all members of the agency. 6. Effectively demonstrates the mission, vision and values of the Agency on a daily basis. 1.0 45% QUALITY OF WORK 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively carry out the Plan of Care for each patient as evidenced by: Assessing the patients' and family/caregivers' physical, psychosocial, bereavement, environmental, safety, and developmental needs. Implementing the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the interdisciplinary group, and revising the Hospice Plan of Care as patients' needs change. Providing care to patients and families through the utilization of interventions and evaluation of outcomes of care. Managing all aspects of the patient's plan of care, based on the changing needs of the patient and family/caregiver, to anticipate, prevent, treat, and manage pain and other undesirable symptoms through ongoing communication of collected data and assessment findings, and collaborating with other interdisciplinary team members. Provide support, instruction, and education of the patient, family and other caregivers who participate in the care of the patient in relation to needs identified on the plan of care, including, but not limited to: disease process and progression, medications, pain, symptoms associated with disease, oxygen safety, hospice philosophy, and care of the terminally ill. 1.2 15% Effectively and efficiently assists in the care of hospice patients and assists in the coordination of care with the interdisciplinary team. Maintains open communication and coordination of care, acting as a liaison between hospice medical provider, patient/family, and hospice team. Performs ongoing assessment of the patient based on the Plan of Care and communicates findings to the Hospice Physician and other interdisciplinary team members as appropriate. Performs and reports assessment findings of the patient's pain and other undesirable symptoms to the Hospice Physician in a timely manner. Maintains an accurate and updated medical record, including all coordination of care notes, on-going assessments, communications with others involved in patient's care, and any other information pertinent to the care of the patient. Provides supervision of patients' assigned LPN and CNA, in accordance with Medicare guidelines and agency policy. Attends and participates in regularly scheduled interdisciplinary group meetings. Ensures that arrangements for equipment and other necessary items and services are available. Reports abuse and neglect in accordance with state laws and regulations as well as organization policy and procedure. 1.3 10% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. Documents nursing assessments, identified problems, measurable goals of care, and limitations to provision of care, care interventions, and response to care in the electronic medical record. Documents all patient related visits and phone calls within the EMR and ensures documentation is completed and synchronized after visit completion. Completes, maintains, and submits accurate and relevant notes regarding patient's condition and care given. Records pain/symptom management changes/outcomes as appropriate. Documents all physician orders received within the EMR. Consults and collaborates with the hospice interdisciplinary team and others involved in the patient's care. Maintains close contact with the patient's family/caregiver to provide information, support, and continuity of care. Maintains collaborative relationships with long-term care facility personnel to support patient care and ensure quality symptom management. 1.4 5% Contributes to program effectiveness as evidenced by: Provides holistic, patient/family-centered care across treatment settings to ensure continuity of care and facilitate attainment of goals of care. Provides medication review and reconciliation of medication list within the EMR. Ensures medications necessary to ensure patient comfort are available. Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process. Participates in the provision of 24/7 on-call nursing services. Assumes responsibility for personal growth and development and maintain and upgrade professional knowledge and practice skills through attendance and participation in continuing education and in-service classes and completion of required annual training. Actively participates in quality assessment performance improvement teams and activities. 2.0 30% EFFICIENCY AND EFFECTIVENESS: 2.1 20% Organizes and performs work effectively and efficiently as evidenced by: Scheduling self to reduce driving time and mileage and utilizing resources to prevent duplicate driving or trips by determining if others are in the area. Ordering only supplies that are needed and is conscientious of minimizing on-hand inventory. Ensuring Durable Medical Equipment (DME) is ordered in bulk to reduce delivery cost. Ensuring provision of medical supplies is limited to only what is needed in the home. Assessing and cleaning medical supply care boxes, bags, and electronic devices every month, maintaining appropriate documentation Practicing personal cost containment by responsible use of equipment, supplies, and resources. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. Does not exceed accrued PTO or qualified leave of absence(s). cannot exceed 3.0 25% TEAM WORK, MISSION, VISION, VALUES: 3.1 25% Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Responding to all customers in a courteous, sensitive and respectful manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team Working collaboratively and cooperating with other departments. Completing the review period without any formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. JOB SPECIFICATIONS 1. Education: Graduate of NLN accredited school of nursing and current license to practice professional nursing as a Registered nurse in the state; Bachelor's Degree preferred. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Intermittent physical activity including walking, standing, sitting, lifting, and supporting patients 7. Essential Mental Abilities: Ability to concentrate with large volumes of paperwork and data entry, handle pressure of deadlines, good judgment, ability to organize and prioritize workload independently. Emotional/mental stability and stamina 8. Essential Sensory Requirements: Keen observation skills. 9. Exposure to Hazards: May be exposed to virus, disease and infection from patients and specimens in working environment. 10. Other - Hours of Work: Monday - Friday, some on-call required in rotation, including weekends and holidays.
03/06/2026
Full time
PRIMARY JOB DUTIES 1. Complete the initial, comprehensive, and ongoing assessment of patient and family/caregiver needs and provide direct or supervised nursing services based on a developed plan of care. 2. Develop an individualized plan of care, in collaboration with the hospice interdisciplinary team, patient, and family, based on assessment, identification of needs, and patient and family/caregiver goals and preferences. Incorporate palliative nursing interventions. 3. Communicate with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Demonstrates positive interpersonal relations in dealing with all members of the agency. 6. Effectively demonstrates the mission, vision and values of the Agency on a daily basis. 1.0 45% QUALITY OF WORK 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively carry out the Plan of Care for each patient as evidenced by: Assessing the patients' and family/caregivers' physical, psychosocial, bereavement, environmental, safety, and developmental needs. Implementing the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the interdisciplinary group, and revising the Hospice Plan of Care as patients' needs change. Providing care to patients and families through the utilization of interventions and evaluation of outcomes of care. Managing all aspects of the patient's plan of care, based on the changing needs of the patient and family/caregiver, to anticipate, prevent, treat, and manage pain and other undesirable symptoms through ongoing communication of collected data and assessment findings, and collaborating with other interdisciplinary team members. Provide support, instruction, and education of the patient, family and other caregivers who participate in the care of the patient in relation to needs identified on the plan of care, including, but not limited to: disease process and progression, medications, pain, symptoms associated with disease, oxygen safety, hospice philosophy, and care of the terminally ill. 1.2 15% Effectively and efficiently assists in the care of hospice patients and assists in the coordination of care with the interdisciplinary team. Maintains open communication and coordination of care, acting as a liaison between hospice medical provider, patient/family, and hospice team. Performs ongoing assessment of the patient based on the Plan of Care and communicates findings to the Hospice Physician and other interdisciplinary team members as appropriate. Performs and reports assessment findings of the patient's pain and other undesirable symptoms to the Hospice Physician in a timely manner. Maintains an accurate and updated medical record, including all coordination of care notes, on-going assessments, communications with others involved in patient's care, and any other information pertinent to the care of the patient. Provides supervision of patients' assigned LPN and CNA, in accordance with Medicare guidelines and agency policy. Attends and participates in regularly scheduled interdisciplinary group meetings. Ensures that arrangements for equipment and other necessary items and services are available. Reports abuse and neglect in accordance with state laws and regulations as well as organization policy and procedure. 1.3 10% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. Documents nursing assessments, identified problems, measurable goals of care, and limitations to provision of care, care interventions, and response to care in the electronic medical record. Documents all patient related visits and phone calls within the EMR and ensures documentation is completed and synchronized after visit completion. Completes, maintains, and submits accurate and relevant notes regarding patient's condition and care given. Records pain/symptom management changes/outcomes as appropriate. Documents all physician orders received within the EMR. Consults and collaborates with the hospice interdisciplinary team and others involved in the patient's care. Maintains close contact with the patient's family/caregiver to provide information, support, and continuity of care. Maintains collaborative relationships with long-term care facility personnel to support patient care and ensure quality symptom management. 1.4 5% Contributes to program effectiveness as evidenced by: Provides holistic, patient/family-centered care across treatment settings to ensure continuity of care and facilitate attainment of goals of care. Provides medication review and reconciliation of medication list within the EMR. Ensures medications necessary to ensure patient comfort are available. Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process. Participates in the provision of 24/7 on-call nursing services. Assumes responsibility for personal growth and development and maintain and upgrade professional knowledge and practice skills through attendance and participation in continuing education and in-service classes and completion of required annual training. Actively participates in quality assessment performance improvement teams and activities. 2.0 30% EFFICIENCY AND EFFECTIVENESS: 2.1 20% Organizes and performs work effectively and efficiently as evidenced by: Scheduling self to reduce driving time and mileage and utilizing resources to prevent duplicate driving or trips by determining if others are in the area. Ordering only supplies that are needed and is conscientious of minimizing on-hand inventory. Ensuring Durable Medical Equipment (DME) is ordered in bulk to reduce delivery cost. Ensuring provision of medical supplies is limited to only what is needed in the home. Assessing and cleaning medical supply care boxes, bags, and electronic devices every month, maintaining appropriate documentation Practicing personal cost containment by responsible use of equipment, supplies, and resources. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. Does not exceed accrued PTO or qualified leave of absence(s). cannot exceed 3.0 25% TEAM WORK, MISSION, VISION, VALUES: 3.1 25% Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Responding to all customers in a courteous, sensitive and respectful manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team Working collaboratively and cooperating with other departments. Completing the review period without any formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. JOB SPECIFICATIONS 1. Education: Graduate of NLN accredited school of nursing and current license to practice professional nursing as a Registered nurse in the state; Bachelor's Degree preferred. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Intermittent physical activity including walking, standing, sitting, lifting, and supporting patients 7. Essential Mental Abilities: Ability to concentrate with large volumes of paperwork and data entry, handle pressure of deadlines, good judgment, ability to organize and prioritize workload independently. Emotional/mental stability and stamina 8. Essential Sensory Requirements: Keen observation skills. 9. Exposure to Hazards: May be exposed to virus, disease and infection from patients and specimens in working environment. 10. Other - Hours of Work: Monday - Friday, some on-call required in rotation, including weekends and holidays.
Well Care Home Health of the Triad
Winston Salem, North Carolina
JOB SUMMARY The home health registered nurse uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Contributes to program effectiveness. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3. Experience: One year RN experience and a total of 2 or more years clinical experience is required. Supplemental experience may include experience as LPN, CNA, military medic, EMT or related experience. Home health experience preferred. Less than 1 year RN experience requires 1 year of clinical experience as LPN (Internal use only). Therapy Assistants (PTA, OTA) with 1 year of Home Health experience and at least 6 months RN experience (internal use only). 4. Essential Technical / Motor Skills: Hand/eye coordination in order to give injections, use computer, etc. Must be able to communicate and be literate in the English language. Able to manipulate patient care equipment, to properly transfer and guard patients. 5. Interpersonal Skills: Ability to develop positive interaction with patients, patients' families, physicians and staff in order to effectively care for the patients. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their condition/recovery. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. Able to learn and use supportive services. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight to implement and evaluate plan of care (changing dressings, starting IVs, regulating IV's, maintain equipment as to readouts, etc.). Utilize hearing to auscultate lung sounds, bowel sounds, hear alarms, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases, and needle puncture wounds. May be exposed to dangerous animals and traffic hazards while home visiting. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes. 10. Hours of Work: Variable Monday - Friday, weekends and holidays as needed. Flexible schedule to accommodate staffing needs. 11. Population Served: Adolescents, adults, geriatrics, and pediatrics. 12. Must have a valid North Carolina driver's license and an operational vehicle.
03/06/2026
Full time
JOB SUMMARY The home health registered nurse uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Contributes to program effectiveness. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3. Experience: One year RN experience and a total of 2 or more years clinical experience is required. Supplemental experience may include experience as LPN, CNA, military medic, EMT or related experience. Home health experience preferred. Less than 1 year RN experience requires 1 year of clinical experience as LPN (Internal use only). Therapy Assistants (PTA, OTA) with 1 year of Home Health experience and at least 6 months RN experience (internal use only). 4. Essential Technical / Motor Skills: Hand/eye coordination in order to give injections, use computer, etc. Must be able to communicate and be literate in the English language. Able to manipulate patient care equipment, to properly transfer and guard patients. 5. Interpersonal Skills: Ability to develop positive interaction with patients, patients' families, physicians and staff in order to effectively care for the patients. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their condition/recovery. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. Able to learn and use supportive services. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight to implement and evaluate plan of care (changing dressings, starting IVs, regulating IV's, maintain equipment as to readouts, etc.). Utilize hearing to auscultate lung sounds, bowel sounds, hear alarms, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases, and needle puncture wounds. May be exposed to dangerous animals and traffic hazards while home visiting. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes. 10. Hours of Work: Variable Monday - Friday, weekends and holidays as needed. Flexible schedule to accommodate staffing needs. 11. Population Served: Adolescents, adults, geriatrics, and pediatrics. 12. Must have a valid North Carolina driver's license and an operational vehicle.
Well Care Home Health of the Triangle
Raleigh, North Carolina
The home health registered nurse Mentor uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting and to provide field clinical training to new nursing hires to Home Health. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. Provides additional precepting oversight to new hires. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Provides practical clinical experience and guidance to field clinicians to include orientation of new clinicians 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance agency performance. 8. Demonstrates a daily commitment to the values of the agency. 9. Demonstrates positive interpersonal relations in dealing with all members of the agency. 10. Maintains and promotes customer satisfaction. 11. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 30% QUALITY OF WORK: 1.1 7 % Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively manage the Plan of Care for each patient as evidenced by: Providing nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. Providing developmental interventions appropriate to patient's age and clinical status. In collaboration with the patient/family and the physician, the nurse performs and documents a thorough, timely initial assessment to determine the eligibility for home care and to identify needs and problems. Reassesses the patient at the minimum of every 60-62 days or when the patient demonstrates a significant change in clinical status, support system or care environment. Reviews and accurately updates the overall plan of care (CMS 485) at least every 60-62 days, incorporating all pertinent changes in the physician summary letter, concisely summarizes the significant facts of care and the progress toward achieving goals. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. Evaluate and revise the nursing and aide plans of care, when there are changes in the patient's condition, psychosocial status, and home environment; when no progress toward stated goals is evident and when there is a change in physician orders. 1.2 6 % Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. Supervises the home health aides every 14 days in accordance with federal/state guidelines and agency policy. Collaborates with and supervises the nursing care provided by the LPN. Conferences with LPN on shared patients when there are changes in the plan of care or status of the patient. Conferences with other disciplines regarding the status of shared patients and consistently documents interdisciplinary coordination and communication activities in the clinical record. Attends interdisciplinary conferences in accordance with agency policy. Makes appropriate notifications in advance of the conference if unable to attend. Maintains patient caseload and keeps clinical manager informed of current caseload in accordance with agency guidelines. Appropriately informs the physician and other involved agency staff of any adverse changes in patient's condition, safety issues, changes in plan of care and discharge plans. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. 1.3 7% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify homebound status. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Documents involvement of the patient and family in developing and revising the plan of care. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. 1.4 4% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the home health mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 1.5 5% Provides practical clinical experience and guidance to field clinicians to include orientation of new clinicians as evidenced by: Demonstrates process for SOC, ROC, Recert, Discharge and routine visits to clinicians during the orientation process and observes employee's ability to perform Observes clinical skills and patient interaction of new clinicians and provides feedback to the clinician. Works with clinicians to review application of clinical protocols and programs Reviews orientation information with new clinicians to determine the clinician's level of understanding and re-educate as necessary Collaborates with Field Clinical Manager weekly to review new hire progress and address deficiencies 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Meeting productivity expectations. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 25% TEAM WORK: 3.1 25% Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agency employees. 4.0 25% MISSION, VISION, VALUES: 4.1 15% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Home Health. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3 . click apply for full job details
03/06/2026
Full time
The home health registered nurse Mentor uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting and to provide field clinical training to new nursing hires to Home Health. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. Provides additional precepting oversight to new hires. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Provides practical clinical experience and guidance to field clinicians to include orientation of new clinicians 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance agency performance. 8. Demonstrates a daily commitment to the values of the agency. 9. Demonstrates positive interpersonal relations in dealing with all members of the agency. 10. Maintains and promotes customer satisfaction. 11. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 30% QUALITY OF WORK: 1.1 7 % Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively manage the Plan of Care for each patient as evidenced by: Providing nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. Providing developmental interventions appropriate to patient's age and clinical status. In collaboration with the patient/family and the physician, the nurse performs and documents a thorough, timely initial assessment to determine the eligibility for home care and to identify needs and problems. Reassesses the patient at the minimum of every 60-62 days or when the patient demonstrates a significant change in clinical status, support system or care environment. Reviews and accurately updates the overall plan of care (CMS 485) at least every 60-62 days, incorporating all pertinent changes in the physician summary letter, concisely summarizes the significant facts of care and the progress toward achieving goals. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. Evaluate and revise the nursing and aide plans of care, when there are changes in the patient's condition, psychosocial status, and home environment; when no progress toward stated goals is evident and when there is a change in physician orders. 1.2 6 % Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. Supervises the home health aides every 14 days in accordance with federal/state guidelines and agency policy. Collaborates with and supervises the nursing care provided by the LPN. Conferences with LPN on shared patients when there are changes in the plan of care or status of the patient. Conferences with other disciplines regarding the status of shared patients and consistently documents interdisciplinary coordination and communication activities in the clinical record. Attends interdisciplinary conferences in accordance with agency policy. Makes appropriate notifications in advance of the conference if unable to attend. Maintains patient caseload and keeps clinical manager informed of current caseload in accordance with agency guidelines. Appropriately informs the physician and other involved agency staff of any adverse changes in patient's condition, safety issues, changes in plan of care and discharge plans. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. 1.3 7% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify homebound status. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Documents involvement of the patient and family in developing and revising the plan of care. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. 1.4 4% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the home health mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 1.5 5% Provides practical clinical experience and guidance to field clinicians to include orientation of new clinicians as evidenced by: Demonstrates process for SOC, ROC, Recert, Discharge and routine visits to clinicians during the orientation process and observes employee's ability to perform Observes clinical skills and patient interaction of new clinicians and provides feedback to the clinician. Works with clinicians to review application of clinical protocols and programs Reviews orientation information with new clinicians to determine the clinician's level of understanding and re-educate as necessary Collaborates with Field Clinical Manager weekly to review new hire progress and address deficiencies 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Meeting productivity expectations. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 25% TEAM WORK: 3.1 25% Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agency employees. 4.0 25% MISSION, VISION, VALUES: 4.1 15% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Home Health. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3 . click apply for full job details
CHENEGA PROFESSIONAL SERVICES, LLC. Sheppard AFB, TX The Department of the Air Force (DAF) Family Advocacy Program (FAP) is designed to identify, prevent, provide treatment to families, couples, and/or intimate partners impacted by domestic abuse (DA). FAP offers the support of Domestic Abuse Victim Advocates (DAVA) to provide DAF personnel, their family members, or intimate partners who are victims of DA (sometimes referred to as domestic violence) non-clinical emergent and urgent service whenever requested. With the exception of mandatory state, federal, and military reporting requirements (i.e., domestic violence, child abuse, and duty to warn situations) the DAVA provides a private and confidential service to encourage victims in seeking assistance. Responsibilities Provides 24 hour/7 days a week response to victims alleging DA by publishing and maintaining an emergency contact number via cell phone provided by vendor. Establishes a Victim s Safety Plan on a case-by-case basis. Partners with the Family Advocacy Treatment Manager (FATM) and Family Advocacy Intervention Specialist (FAIS) or mental health on-call provider if the treatment or case manager is unavailable, to establish safety plans. The victims safety is the DAVA s top responsibility and priority. Reviews the safety plan during each victim contact. Develops safety plans based on initial and ongoing risk assessments. If imminent risk of serious harm or death is established, notify the FAO, law enforcement, and Command. If children are involved, the process also includes child physical safety and emotional well-being; refer involved children to the treatment or case manager for follow-on care. Immediately reports any changes in the victim s circumstances that changes or impacts the safety plan to the FAP treatment/case manager or mental health on-call provider if the treatment/case manager is unavailable. When determining whether a victim is at imminent risk of serious harm or death, the DAVA will assess the following risk factors: Victimization patterns have increased in severity or frequency. Alleged offender threatened or attempted to kill the victim or his/her children. Alleged offender threatened or attempted suicide. Alleged offender strangled the victim. Alleged offender used or threatened to use a weapon against the victim. Victim sustained serious injury during the abusive incidents. Prior police contact with the alleged offender regarding DA. Victim has a restraining or protection order against the alleged offender. Victim is estranged, separated or attempting to separate from the alleged offender. Alleged offender stalked the victim. Alleged offender abuses alcohol or drugs. Alleged offender forced sex on the victim. Alleged offender abused victim during current pregnancy. Victim expresses fear of imminent serious harm or death. Alleged offender has active psychosis or mania. Alleged offender is using psychoactive drugs, such as amphetamines or cocaine. Alleged offender exhibits obsessive behavior, extreme jealousy, or extreme dominance. Advises each victim at the initial contact that: DAVA services are voluntary. DAVA have limited confidentiality IAW AF policy. Medical examination and documentation of victim s injuries is highly recommended. Victims may choose to make a restricted or unrestricted report of DA (those options are fully explained by the DAVA) Advises victims of the military or civil actions available to promote safety (e.g., military order of protection, restraining order, and injunction). Offers victims information regarding their identified needs (e.g., emergency shelter, housing, childcare, legal services, clinical resources, medical services, transitional compensation). Offers follow-up DAVA services to each victim: Empower the victim to advocate for the needs of self and children. Support the victim in decision-making by exploring options. Assist the victim with prioritizing actions and establishing short/long-term goals. Provide information and referral on military and civilian resources. Advises victims of the impact of domestic violence on children and supports victim s efforts to have children assessed and treated, as needed. Accompanies the victim to appointments or court proceedings when requested by the victim. Assistances with transportation is typically not provided to victims, however, after consultation with the FAO and when no other reasonable means exist the DAVA may transport the victim to important appointments (i.e.: medical, court, protective actions). The DAVA cannot transport minor children unless accompanied by the parent or legal guardian and has the appropriate safety restraints in the vehicle. The government will not be responsible for any costs or liabilities if the DAVA elects to provide transportation for victims except as identified in the contract. Collaborates with the FAP treatment/case manager to support the victim and promote safety for the victim and children in the home. Briefs the treatment/case manager prior to the Clinical Case Staffing (CCS) so that the CCS team has the most current information on the victim and children for staffing. (Note: The DAVA does not have access to information containing Personal Health Information (PHI) and does not attend the CCS). Establishes a contact file for each victim served that contains minimal information about the allegations or nature of the incident. The primary purpose of the DAVA contact file is to maintain victim s name and contact information as well as a log of the victim contacts and nature of the contacts or service provided by the DAVA. Information in the DAVA contact file will assist the DAVA in maintaining contact with the victim and will provide continuity of care in the event of DAVA position turnover. Places the safety plan, Victim Impact Statement and Victim Preference Statement in the DAVA contact file. Provide a copy of items to the treatment/case manager for the FAP Record. Maintains DAVA contact files in the FAP office under a double lock system and/or DAVA database. The contact file will be clearly marked as either Open or Closed indicating whether the victim is currently receiving DAVA services. Submits Victim Impact Statement when the victim asks the DAVA to inform the alleged offender s commander, the FAP treatment/case manager, or the FAO (for presentation to the Central Registry Board) of the impact the maltreatment has had on the victim and/or children. (Note: This form is only required when the victim requests the DAVA share the impact information on the victim s behalf Enters victim contact information and perform other activities monthly IAW DAF FAP guidance. Develops process to keep the FAO and designated POC (e.g., on-call mental health provider, emergency room.) informed of DAVA s location and timelines when providing DAVA victim services. This process will include purpose, location, arrival, and departure notification. Supports the Family Advocacy Intervention Specialist (FAIS) to develop System Advocacy, Education and Public Awareness, promoting a coordinated community response to DA. As a system advocate, the DAVA shall: Continually evaluate the quality of the installation s coordinated community response and collaborate with base agencies to improve the system response to victims. Empower victims to be involved in plans or decisions about the safety of self and children. Collaborate and establish protocols with Security Forces Squadron (SFS) and Office of Special Investigations (OSI) confirming: 24-hour notification of the DAVA in all incidents of suspected DA Collaboration on safety planning Training of SFS and OSI personnel on the DAVA role Collaborates and establishes protocols with the MTF confirming: 24-hour notification of the DAVA in all incidents of suspected DA Training of MTF personnel on the DAVA role Establishes liaisons and partner with civilian DA resources. Is a member of the installation Family Advocacy Committee (FAC) and reports to the FAO. The DAVA participates in the development, implementation, and evaluation of installation DA policies and protocols (e.g., Installation Supplement to AFI 40-301- Family Advocacy, Memoranda of Understanding (MOUs) with local victim shelters, Inter-Service Support Agreements). Supports the FAP Secondary Prevention and Client Engagement (SPaCE) and New Parent Support Program (NPSP) prevention activities. The DAVA will actively participate in all resiliency initiatives designed to prevent DA. Partners with the Family Advocacy Nurse (FAN) when the FAN is involved in open partner maltreatment cases. Promptly communicates with the treatment/case manager and the FAN any information that may impact the victim s current safety plan. Refers victim for direct service from the FAN through the FAO. Shares victim information with the FAN at least monthly to ensure continuity of care between the FAN and DAVA services. Partners with the FAIS to promote education about and prevention of DA. Such activities may include outreach programs designed to increase awareness, educational briefings (e.g., restricted reporting option), skill-building classes, and the development of marketing tools and strategies click apply for full job details
03/06/2026
Full time
CHENEGA PROFESSIONAL SERVICES, LLC. Sheppard AFB, TX The Department of the Air Force (DAF) Family Advocacy Program (FAP) is designed to identify, prevent, provide treatment to families, couples, and/or intimate partners impacted by domestic abuse (DA). FAP offers the support of Domestic Abuse Victim Advocates (DAVA) to provide DAF personnel, their family members, or intimate partners who are victims of DA (sometimes referred to as domestic violence) non-clinical emergent and urgent service whenever requested. With the exception of mandatory state, federal, and military reporting requirements (i.e., domestic violence, child abuse, and duty to warn situations) the DAVA provides a private and confidential service to encourage victims in seeking assistance. Responsibilities Provides 24 hour/7 days a week response to victims alleging DA by publishing and maintaining an emergency contact number via cell phone provided by vendor. Establishes a Victim s Safety Plan on a case-by-case basis. Partners with the Family Advocacy Treatment Manager (FATM) and Family Advocacy Intervention Specialist (FAIS) or mental health on-call provider if the treatment or case manager is unavailable, to establish safety plans. The victims safety is the DAVA s top responsibility and priority. Reviews the safety plan during each victim contact. Develops safety plans based on initial and ongoing risk assessments. If imminent risk of serious harm or death is established, notify the FAO, law enforcement, and Command. If children are involved, the process also includes child physical safety and emotional well-being; refer involved children to the treatment or case manager for follow-on care. Immediately reports any changes in the victim s circumstances that changes or impacts the safety plan to the FAP treatment/case manager or mental health on-call provider if the treatment/case manager is unavailable. When determining whether a victim is at imminent risk of serious harm or death, the DAVA will assess the following risk factors: Victimization patterns have increased in severity or frequency. Alleged offender threatened or attempted to kill the victim or his/her children. Alleged offender threatened or attempted suicide. Alleged offender strangled the victim. Alleged offender used or threatened to use a weapon against the victim. Victim sustained serious injury during the abusive incidents. Prior police contact with the alleged offender regarding DA. Victim has a restraining or protection order against the alleged offender. Victim is estranged, separated or attempting to separate from the alleged offender. Alleged offender stalked the victim. Alleged offender abuses alcohol or drugs. Alleged offender forced sex on the victim. Alleged offender abused victim during current pregnancy. Victim expresses fear of imminent serious harm or death. Alleged offender has active psychosis or mania. Alleged offender is using psychoactive drugs, such as amphetamines or cocaine. Alleged offender exhibits obsessive behavior, extreme jealousy, or extreme dominance. Advises each victim at the initial contact that: DAVA services are voluntary. DAVA have limited confidentiality IAW AF policy. Medical examination and documentation of victim s injuries is highly recommended. Victims may choose to make a restricted or unrestricted report of DA (those options are fully explained by the DAVA) Advises victims of the military or civil actions available to promote safety (e.g., military order of protection, restraining order, and injunction). Offers victims information regarding their identified needs (e.g., emergency shelter, housing, childcare, legal services, clinical resources, medical services, transitional compensation). Offers follow-up DAVA services to each victim: Empower the victim to advocate for the needs of self and children. Support the victim in decision-making by exploring options. Assist the victim with prioritizing actions and establishing short/long-term goals. Provide information and referral on military and civilian resources. Advises victims of the impact of domestic violence on children and supports victim s efforts to have children assessed and treated, as needed. Accompanies the victim to appointments or court proceedings when requested by the victim. Assistances with transportation is typically not provided to victims, however, after consultation with the FAO and when no other reasonable means exist the DAVA may transport the victim to important appointments (i.e.: medical, court, protective actions). The DAVA cannot transport minor children unless accompanied by the parent or legal guardian and has the appropriate safety restraints in the vehicle. The government will not be responsible for any costs or liabilities if the DAVA elects to provide transportation for victims except as identified in the contract. Collaborates with the FAP treatment/case manager to support the victim and promote safety for the victim and children in the home. Briefs the treatment/case manager prior to the Clinical Case Staffing (CCS) so that the CCS team has the most current information on the victim and children for staffing. (Note: The DAVA does not have access to information containing Personal Health Information (PHI) and does not attend the CCS). Establishes a contact file for each victim served that contains minimal information about the allegations or nature of the incident. The primary purpose of the DAVA contact file is to maintain victim s name and contact information as well as a log of the victim contacts and nature of the contacts or service provided by the DAVA. Information in the DAVA contact file will assist the DAVA in maintaining contact with the victim and will provide continuity of care in the event of DAVA position turnover. Places the safety plan, Victim Impact Statement and Victim Preference Statement in the DAVA contact file. Provide a copy of items to the treatment/case manager for the FAP Record. Maintains DAVA contact files in the FAP office under a double lock system and/or DAVA database. The contact file will be clearly marked as either Open or Closed indicating whether the victim is currently receiving DAVA services. Submits Victim Impact Statement when the victim asks the DAVA to inform the alleged offender s commander, the FAP treatment/case manager, or the FAO (for presentation to the Central Registry Board) of the impact the maltreatment has had on the victim and/or children. (Note: This form is only required when the victim requests the DAVA share the impact information on the victim s behalf Enters victim contact information and perform other activities monthly IAW DAF FAP guidance. Develops process to keep the FAO and designated POC (e.g., on-call mental health provider, emergency room.) informed of DAVA s location and timelines when providing DAVA victim services. This process will include purpose, location, arrival, and departure notification. Supports the Family Advocacy Intervention Specialist (FAIS) to develop System Advocacy, Education and Public Awareness, promoting a coordinated community response to DA. As a system advocate, the DAVA shall: Continually evaluate the quality of the installation s coordinated community response and collaborate with base agencies to improve the system response to victims. Empower victims to be involved in plans or decisions about the safety of self and children. Collaborate and establish protocols with Security Forces Squadron (SFS) and Office of Special Investigations (OSI) confirming: 24-hour notification of the DAVA in all incidents of suspected DA Collaboration on safety planning Training of SFS and OSI personnel on the DAVA role Collaborates and establishes protocols with the MTF confirming: 24-hour notification of the DAVA in all incidents of suspected DA Training of MTF personnel on the DAVA role Establishes liaisons and partner with civilian DA resources. Is a member of the installation Family Advocacy Committee (FAC) and reports to the FAO. The DAVA participates in the development, implementation, and evaluation of installation DA policies and protocols (e.g., Installation Supplement to AFI 40-301- Family Advocacy, Memoranda of Understanding (MOUs) with local victim shelters, Inter-Service Support Agreements). Supports the FAP Secondary Prevention and Client Engagement (SPaCE) and New Parent Support Program (NPSP) prevention activities. The DAVA will actively participate in all resiliency initiatives designed to prevent DA. Partners with the Family Advocacy Nurse (FAN) when the FAN is involved in open partner maltreatment cases. Promptly communicates with the treatment/case manager and the FAN any information that may impact the victim s current safety plan. Refers victim for direct service from the FAN through the FAO. Shares victim information with the FAN at least monthly to ensure continuity of care between the FAN and DAVA services. Partners with the FAIS to promote education about and prevention of DA. Such activities may include outreach programs designed to increase awareness, educational briefings (e.g., restricted reporting option), skill-building classes, and the development of marketing tools and strategies click apply for full job details
Hours of Work: Monday - Thursday, 5pm - 8am PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age, diagnosis, and prognosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team and performs follow up visits when necessary. 3. Appropriately communicates with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Respond promptly to on-call patient needs, including questions, concerns, symptoms, and requests for visits and death visits. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance agency performance. 8. Demonstrates a daily commitment to the values of the agency. 9. Demonstrates positive interpersonal relations in dealing with all members of the agency. 10. Maintains and promotes customer satisfaction. 11. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 40% QUALITY OF WORK: 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by: • Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. • Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. • In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis. • Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient's age and clinical status. • Implements interventions in a manner consistent with agency policy and discipline standards. Evaluates patient response to interventions according to agency policy. • Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. 1.2 12% Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team. • Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork. • Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care. • Make appropriate referrals to other disciplines when indicated and provides information related to patient's status. • Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient's condition, safety issues, or other complications that might impede the plan of care. • Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. • Provides scheduled and PRN visits to patients when requested by the Management Team. 1.3 8% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by: • Completes all forms accurately and in accordance with agency guidelines/policies. • Appropriately describes the patient's functional limitations to justify hospice eligibility. • Documents all verbal orders for new or changed orders according to agency guidelines. • Completes clinical notes in accordance with agency guidelines and time frames. • Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. • Documents involvement of the patient and family in the development of the plan of care. 1.4 5% Contributes to program effectiveness as evidenced by: • Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission. • Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. • Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. • Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. • Promoting change and being proactive in suggesting ideas and new ways of doing things. • Demonstrating ability to prioritize and enhance services during fluctuating patient census. 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: • Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. • Recognizing and performing duties in an independent manner. • Accepting personal responsibility for the completion and quality of work outcomes. • Meeting assigned deadlines. • Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: • Reporting to work on time and returning promptly from errands, breaks, and meals. • Managing personal work schedule and time off to promote smooth agency/unit operations. • Assisting other team members to ensure completion of all work assignments. • Demonstrating flexibility with changing workload/assignments. 3.0 20% TEAM WORK: Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: • Communicating in a positive and productive manner. • Demonstrating respect for team members. • Managing stress and personal feelings without a negative impact on the team. • Maintaining positive attitude about assignments and team members. • Promoting professional / personal growth of co-workers by sharing knowledge and resources. • Working collaboratively and cooperating with other agencys / units. 4.0 20% MISSION, VISION, VALUES: 4.1 10% Maintains and promotes customer satisfaction. • Responding to all customers in a courteous, sensitive and respectful manner. • Abiding by the confidentiality and ethics policies of Well Care Hospice. • Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: • Practicing personal cost containment by responsible use of equipment, supplies, and resources. • Completing the review period without a formal disciplinary action. • Presenting a clean and neat appearance in personal attire and one's work area. • Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. Not exceedable. Failure to "Meet" an asterisk category will result in a "Does Not Meet" for the standard. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their disease progression and end of life care. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight and hearing to implement and evaluate plan of care . click apply for full job details
03/06/2026
Full time
Hours of Work: Monday - Thursday, 5pm - 8am PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age, diagnosis, and prognosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team and performs follow up visits when necessary. 3. Appropriately communicates with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Respond promptly to on-call patient needs, including questions, concerns, symptoms, and requests for visits and death visits. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance agency performance. 8. Demonstrates a daily commitment to the values of the agency. 9. Demonstrates positive interpersonal relations in dealing with all members of the agency. 10. Maintains and promotes customer satisfaction. 11. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 40% QUALITY OF WORK: 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by: • Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. • Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. • In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis. • Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient's age and clinical status. • Implements interventions in a manner consistent with agency policy and discipline standards. Evaluates patient response to interventions according to agency policy. • Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. 1.2 12% Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team. • Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork. • Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care. • Make appropriate referrals to other disciplines when indicated and provides information related to patient's status. • Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient's condition, safety issues, or other complications that might impede the plan of care. • Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. • Provides scheduled and PRN visits to patients when requested by the Management Team. 1.3 8% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by: • Completes all forms accurately and in accordance with agency guidelines/policies. • Appropriately describes the patient's functional limitations to justify hospice eligibility. • Documents all verbal orders for new or changed orders according to agency guidelines. • Completes clinical notes in accordance with agency guidelines and time frames. • Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. • Documents involvement of the patient and family in the development of the plan of care. 1.4 5% Contributes to program effectiveness as evidenced by: • Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission. • Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. • Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. • Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. • Promoting change and being proactive in suggesting ideas and new ways of doing things. • Demonstrating ability to prioritize and enhance services during fluctuating patient census. 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: • Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. • Recognizing and performing duties in an independent manner. • Accepting personal responsibility for the completion and quality of work outcomes. • Meeting assigned deadlines. • Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: • Reporting to work on time and returning promptly from errands, breaks, and meals. • Managing personal work schedule and time off to promote smooth agency/unit operations. • Assisting other team members to ensure completion of all work assignments. • Demonstrating flexibility with changing workload/assignments. 3.0 20% TEAM WORK: Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: • Communicating in a positive and productive manner. • Demonstrating respect for team members. • Managing stress and personal feelings without a negative impact on the team. • Maintaining positive attitude about assignments and team members. • Promoting professional / personal growth of co-workers by sharing knowledge and resources. • Working collaboratively and cooperating with other agencys / units. 4.0 20% MISSION, VISION, VALUES: 4.1 10% Maintains and promotes customer satisfaction. • Responding to all customers in a courteous, sensitive and respectful manner. • Abiding by the confidentiality and ethics policies of Well Care Hospice. • Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: • Practicing personal cost containment by responsible use of equipment, supplies, and resources. • Completing the review period without a formal disciplinary action. • Presenting a clean and neat appearance in personal attire and one's work area. • Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. Not exceedable. Failure to "Meet" an asterisk category will result in a "Does Not Meet" for the standard. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their disease progression and end of life care. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight and hearing to implement and evaluate plan of care . click apply for full job details
PRIMARY JOB DUTIES Hour of Operations: Friday, Saturday, Sunday - 8am-8pm 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age, diagnosis, and prognosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team, and performs follow up visits when necessary. 3. Appropriately communicates with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 40% QUALITY OF WORK: 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by: Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis. Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient's age and clinical status. Implements interventions in a manner consistent with agency policy and discipline standards. Evaluates patient response to interventions according to agency policy. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. 1.2 12% Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team. Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork. Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care. Make appropriate referrals to other disciplines when indicated and provides information related to patient's status. Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient's condition, safety issues, or other complications that might impede the plan of care. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. Provides scheduled and PRN visits to patients when requested by the Management Team. 1.3 8% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by: Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify hospice eligibility. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. Documents involvement of the patient and family in the development of the plan of care. 1.4 5% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency/unit operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 20% TEAM WORK: Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agencys / units. 4.0 20% MISSION, VISION, VALUES: 4.1 10% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Hospice. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. Not exceedable. Failure to "Meet" an asterisk category will result in a "Does Not Meet" for the standard. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their disease progression and end of life care. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight and hearing to implement and evaluate plan of care, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases . click apply for full job details
03/06/2026
Full time
PRIMARY JOB DUTIES Hour of Operations: Friday, Saturday, Sunday - 8am-8pm 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age, diagnosis, and prognosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team, and performs follow up visits when necessary. 3. Appropriately communicates with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 40% QUALITY OF WORK: 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by: Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis. Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient's age and clinical status. Implements interventions in a manner consistent with agency policy and discipline standards. Evaluates patient response to interventions according to agency policy. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. 1.2 12% Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team. Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork. Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care. Make appropriate referrals to other disciplines when indicated and provides information related to patient's status. Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient's condition, safety issues, or other complications that might impede the plan of care. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. Provides scheduled and PRN visits to patients when requested by the Management Team. 1.3 8% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by: Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify hospice eligibility. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. Documents involvement of the patient and family in the development of the plan of care. 1.4 5% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency/unit operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 20% TEAM WORK: Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agencys / units. 4.0 20% MISSION, VISION, VALUES: 4.1 10% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Hospice. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. Not exceedable. Failure to "Meet" an asterisk category will result in a "Does Not Meet" for the standard. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their disease progression and end of life care. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight and hearing to implement and evaluate plan of care, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases . click apply for full job details
PRIMARY JOB DUTIES Hour of Operations: Friday, Saturday, Sunday - 8am-8pm 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age, diagnosis, and prognosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team, and performs follow up visits when necessary. 3. Appropriately communicates with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 40% QUALITY OF WORK: 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by: Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis. Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient's age and clinical status. Implements interventions in a manner consistent with agency policy and discipline standards. Evaluates patient response to interventions according to agency policy. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. 1.2 12% Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team. Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork. Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care. Make appropriate referrals to other disciplines when indicated and provides information related to patient's status. Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient's condition, safety issues, or other complications that might impede the plan of care. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. Provides scheduled and PRN visits to patients when requested by the Management Team. 1.3 8% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by: Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify hospice eligibility. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. Documents involvement of the patient and family in the development of the plan of care. 1.4 5% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency/unit operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 20% TEAM WORK: Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agencys / units. 4.0 20% MISSION, VISION, VALUES: 4.1 10% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Hospice. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. Not exceedable. Failure to "Meet" an asterisk category will result in a "Does Not Meet" for the standard. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their disease progression and end of life care. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight and hearing to implement and evaluate plan of care, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases . click apply for full job details
03/06/2026
Full time
PRIMARY JOB DUTIES Hour of Operations: Friday, Saturday, Sunday - 8am-8pm 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age, diagnosis, and prognosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team, and performs follow up visits when necessary. 3. Appropriately communicates with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 40% QUALITY OF WORK: 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by: Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis. Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient's age and clinical status. Implements interventions in a manner consistent with agency policy and discipline standards. Evaluates patient response to interventions according to agency policy. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. 1.2 12% Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team. Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork. Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care. Make appropriate referrals to other disciplines when indicated and provides information related to patient's status. Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient's condition, safety issues, or other complications that might impede the plan of care. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. Provides scheduled and PRN visits to patients when requested by the Management Team. 1.3 8% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by: Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify hospice eligibility. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. Documents involvement of the patient and family in the development of the plan of care. 1.4 5% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency/unit operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 20% TEAM WORK: Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agencys / units. 4.0 20% MISSION, VISION, VALUES: 4.1 10% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Hospice. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. Not exceedable. Failure to "Meet" an asterisk category will result in a "Does Not Meet" for the standard. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their disease progression and end of life care. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight and hearing to implement and evaluate plan of care, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases . click apply for full job details
PRIMARY JOB DUTIES 1. Complete the initial, comprehensive, and ongoing assessment of patient and family/caregiver needs and provide direct or supervised nursing services based on a developed plan of care. 2. Develop an individualized plan of care, in collaboration with the hospice interdisciplinary team, patient, and family, based on assessment, identification of needs, and patient and family/caregiver goals and preferences. Incorporate palliative nursing interventions. 3. Communicate with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Demonstrates positive interpersonal relations in dealing with all members of the agency. 6. Effectively demonstrates the mission, vision and values of the Agency on a daily basis. 1.0 45% QUALITY OF WORK 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively carry out the Plan of Care for each patient as evidenced by: Assessing the patients' and family/caregivers' physical, psychosocial, bereavement, environmental, safety, and developmental needs. Implementing the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the interdisciplinary group, and revising the Hospice Plan of Care as patients' needs change. Providing care to patients and families through the utilization of interventions and evaluation of outcomes of care. Managing all aspects of the patient's plan of care, based on the changing needs of the patient and family/caregiver, to anticipate, prevent, treat, and manage pain and other undesirable symptoms through ongoing communication of collected data and assessment findings, and collaborating with other interdisciplinary team members. Provide support, instruction, and education of the patient, family and other caregivers who participate in the care of the patient in relation to needs identified on the plan of care, including, but not limited to: disease process and progression, medications, pain, symptoms associated with disease, oxygen safety, hospice philosophy, and care of the terminally ill. 1.2 15% Effectively and efficiently assists in the care of hospice patients and assists in the coordination of care with the interdisciplinary team. Maintains open communication and coordination of care, acting as a liaison between hospice medical provider, patient/family, and hospice team. Performs ongoing assessment of the patient based on the Plan of Care and communicates findings to the Hospice Physician and other interdisciplinary team members as appropriate. Performs and reports assessment findings of the patient's pain and other undesirable symptoms to the Hospice Physician in a timely manner. Maintains an accurate and updated medical record, including all coordination of care notes, on-going assessments, communications with others involved in patient's care, and any other information pertinent to the care of the patient. Provides supervision of patients' assigned LPN and CNA, in accordance with Medicare guidelines and agency policy. Attends and participates in regularly scheduled interdisciplinary group meetings. Ensures that arrangements for equipment and other necessary items and services are available. Reports abuse and neglect in accordance with state laws and regulations as well as organization policy and procedure. 1.3 10% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. Documents nursing assessments, identified problems, measurable goals of care, and limitations to provision of care, care interventions, and response to care in the electronic medical record. Documents all patient related visits and phone calls within the EMR and ensures documentation is completed and synchronized after visit completion. Completes, maintains, and submits accurate and relevant notes regarding patient's condition and care given. Records pain/symptom management changes/outcomes as appropriate. Documents all physician orders received within the EMR. Consults and collaborates with the hospice interdisciplinary team and others involved in the patient's care. Maintains close contact with the patient's family/caregiver to provide information, support, and continuity of care. Maintains collaborative relationships with long-term care facility personnel to support patient care and ensure quality symptom management. 1.4 5% Contributes to program effectiveness as evidenced by: Provides holistic, patient/family-centered care across treatment settings to ensure continuity of care and facilitate attainment of goals of care. Provides medication review and reconciliation of medication list within the EMR. Ensures medications necessary to ensure patient comfort are available. Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process. Participates in the provision of 24/7 on-call nursing services. Assumes responsibility for personal growth and development and maintain and upgrade professional knowledge and practice skills through attendance and participation in continuing education and in-service classes and completion of required annual training. Actively participates in quality assessment performance improvement teams and activities. 2.0 30% EFFICIENCY AND EFFECTIVENESS: 2.1 20% Organizes and performs work effectively and efficiently as evidenced by: Scheduling self to reduce driving time and mileage and utilizing resources to prevent duplicate driving or trips by determining if others are in the area. Ordering only supplies that are needed and is conscientious of minimizing on-hand inventory. Ensuring Durable Medical Equipment (DME) is ordered in bulk to reduce delivery cost. Ensuring provision of medical supplies is limited to only what is needed in the home. Assessing and cleaning medical supply care boxes, bags, and electronic devices every month, maintaining appropriate documentation Practicing personal cost containment by responsible use of equipment, supplies, and resources. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. Does not exceed accrued PTO or qualified leave of absence(s). cannot exceed 3.0 25% TEAM WORK, MISSION, VISION, VALUES: 3.1 25% Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Responding to all customers in a courteous, sensitive and respectful manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team Working collaboratively and cooperating with other departments. Completing the review period without any formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. JOB SPECIFICATIONS 1. Education: Graduate of NLN accredited school of nursing and current license to practice professional nursing as a Registered nurse in the state; Bachelor's Degree preferred. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Intermittent physical activity including walking, standing, sitting, lifting, and supporting patients 7. Essential Mental Abilities: Ability to concentrate with large volumes of paperwork and data entry, handle pressure of deadlines, good judgment, ability to organize and prioritize workload independently. Emotional/mental stability and stamina 8. Essential Sensory Requirements: Keen observation skills. 9. Exposure to Hazards: May be exposed to virus, disease and infection from patients and specimens in working environment. 10. Other - Hours of Work: Monday - Friday, some on-call required in rotation, including weekends and holidays.
03/06/2026
Full time
PRIMARY JOB DUTIES 1. Complete the initial, comprehensive, and ongoing assessment of patient and family/caregiver needs and provide direct or supervised nursing services based on a developed plan of care. 2. Develop an individualized plan of care, in collaboration with the hospice interdisciplinary team, patient, and family, based on assessment, identification of needs, and patient and family/caregiver goals and preferences. Incorporate palliative nursing interventions. 3. Communicate with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Demonstrates positive interpersonal relations in dealing with all members of the agency. 6. Effectively demonstrates the mission, vision and values of the Agency on a daily basis. 1.0 45% QUALITY OF WORK 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively carry out the Plan of Care for each patient as evidenced by: Assessing the patients' and family/caregivers' physical, psychosocial, bereavement, environmental, safety, and developmental needs. Implementing the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the interdisciplinary group, and revising the Hospice Plan of Care as patients' needs change. Providing care to patients and families through the utilization of interventions and evaluation of outcomes of care. Managing all aspects of the patient's plan of care, based on the changing needs of the patient and family/caregiver, to anticipate, prevent, treat, and manage pain and other undesirable symptoms through ongoing communication of collected data and assessment findings, and collaborating with other interdisciplinary team members. Provide support, instruction, and education of the patient, family and other caregivers who participate in the care of the patient in relation to needs identified on the plan of care, including, but not limited to: disease process and progression, medications, pain, symptoms associated with disease, oxygen safety, hospice philosophy, and care of the terminally ill. 1.2 15% Effectively and efficiently assists in the care of hospice patients and assists in the coordination of care with the interdisciplinary team. Maintains open communication and coordination of care, acting as a liaison between hospice medical provider, patient/family, and hospice team. Performs ongoing assessment of the patient based on the Plan of Care and communicates findings to the Hospice Physician and other interdisciplinary team members as appropriate. Performs and reports assessment findings of the patient's pain and other undesirable symptoms to the Hospice Physician in a timely manner. Maintains an accurate and updated medical record, including all coordination of care notes, on-going assessments, communications with others involved in patient's care, and any other information pertinent to the care of the patient. Provides supervision of patients' assigned LPN and CNA, in accordance with Medicare guidelines and agency policy. Attends and participates in regularly scheduled interdisciplinary group meetings. Ensures that arrangements for equipment and other necessary items and services are available. Reports abuse and neglect in accordance with state laws and regulations as well as organization policy and procedure. 1.3 10% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. Documents nursing assessments, identified problems, measurable goals of care, and limitations to provision of care, care interventions, and response to care in the electronic medical record. Documents all patient related visits and phone calls within the EMR and ensures documentation is completed and synchronized after visit completion. Completes, maintains, and submits accurate and relevant notes regarding patient's condition and care given. Records pain/symptom management changes/outcomes as appropriate. Documents all physician orders received within the EMR. Consults and collaborates with the hospice interdisciplinary team and others involved in the patient's care. Maintains close contact with the patient's family/caregiver to provide information, support, and continuity of care. Maintains collaborative relationships with long-term care facility personnel to support patient care and ensure quality symptom management. 1.4 5% Contributes to program effectiveness as evidenced by: Provides holistic, patient/family-centered care across treatment settings to ensure continuity of care and facilitate attainment of goals of care. Provides medication review and reconciliation of medication list within the EMR. Ensures medications necessary to ensure patient comfort are available. Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process. Participates in the provision of 24/7 on-call nursing services. Assumes responsibility for personal growth and development and maintain and upgrade professional knowledge and practice skills through attendance and participation in continuing education and in-service classes and completion of required annual training. Actively participates in quality assessment performance improvement teams and activities. 2.0 30% EFFICIENCY AND EFFECTIVENESS: 2.1 20% Organizes and performs work effectively and efficiently as evidenced by: Scheduling self to reduce driving time and mileage and utilizing resources to prevent duplicate driving or trips by determining if others are in the area. Ordering only supplies that are needed and is conscientious of minimizing on-hand inventory. Ensuring Durable Medical Equipment (DME) is ordered in bulk to reduce delivery cost. Ensuring provision of medical supplies is limited to only what is needed in the home. Assessing and cleaning medical supply care boxes, bags, and electronic devices every month, maintaining appropriate documentation Practicing personal cost containment by responsible use of equipment, supplies, and resources. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. Does not exceed accrued PTO or qualified leave of absence(s). cannot exceed 3.0 25% TEAM WORK, MISSION, VISION, VALUES: 3.1 25% Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Responding to all customers in a courteous, sensitive and respectful manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team Working collaboratively and cooperating with other departments. Completing the review period without any formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. JOB SPECIFICATIONS 1. Education: Graduate of NLN accredited school of nursing and current license to practice professional nursing as a Registered nurse in the state; Bachelor's Degree preferred. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Intermittent physical activity including walking, standing, sitting, lifting, and supporting patients 7. Essential Mental Abilities: Ability to concentrate with large volumes of paperwork and data entry, handle pressure of deadlines, good judgment, ability to organize and prioritize workload independently. Emotional/mental stability and stamina 8. Essential Sensory Requirements: Keen observation skills. 9. Exposure to Hazards: May be exposed to virus, disease and infection from patients and specimens in working environment. 10. Other - Hours of Work: Monday - Friday, some on-call required in rotation, including weekends and holidays.
PRIMARY JOB DUTIES Hour of Operations: Friday, Saturday, Sunday - 8am-8pm 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age, diagnosis, and prognosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team, and performs follow up visits when necessary. 3. Appropriately communicates with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 40% QUALITY OF WORK: 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by: Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis. Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient's age and clinical status. Implements interventions in a manner consistent with agency policy and discipline standards. Evaluates patient response to interventions according to agency policy. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. 1.2 12% Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team. Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork. Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care. Make appropriate referrals to other disciplines when indicated and provides information related to patient's status. Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient's condition, safety issues, or other complications that might impede the plan of care. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. Provides scheduled and PRN visits to patients when requested by the Management Team. 1.3 8% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by: Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify hospice eligibility. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. Documents involvement of the patient and family in the development of the plan of care. 1.4 5% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency/unit operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 20% TEAM WORK: Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agencys / units. 4.0 20% MISSION, VISION, VALUES: 4.1 10% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Hospice. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. Not exceedable. Failure to "Meet" an asterisk category will result in a "Does Not Meet" for the standard. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their disease progression and end of life care. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight and hearing to implement and evaluate plan of care, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases . click apply for full job details
03/06/2026
Full time
PRIMARY JOB DUTIES Hour of Operations: Friday, Saturday, Sunday - 8am-8pm 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age, diagnosis, and prognosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team, and performs follow up visits when necessary. 3. Appropriately communicates with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required. 4. Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. 1.0 40% QUALITY OF WORK: 1.1 15% Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by: Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient's age and developmental stage. Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family. In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis. Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient's age and clinical status. Implements interventions in a manner consistent with agency policy and discipline standards. Evaluates patient response to interventions according to agency policy. Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care. 1.2 12% Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team. Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork. Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care. Make appropriate referrals to other disciplines when indicated and provides information related to patient's status. Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient's condition, safety issues, or other complications that might impede the plan of care. Informs supervisor of any potential or actual client concerns, risk management issues and referrals to Child/Adult Protective Services 100% of time. Provides scheduled and PRN visits to patients when requested by the Management Team. 1.3 8% Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by: Completes all forms accurately and in accordance with agency guidelines/policies. Appropriately describes the patient's functional limitations to justify hospice eligibility. Documents all verbal orders for new or changed orders according to agency guidelines. Completes clinical notes in accordance with agency guidelines and time frames. Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines. Documents involvement of the patient and family in the development of the plan of care. 1.4 5% Contributes to program effectiveness as evidenced by: Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission. Incorporating recommendations and goals of other disciplines and patient/family into nursing visits. Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care. Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance. Promoting change and being proactive in suggesting ideas and new ways of doing things. Demonstrating ability to prioritize and enhance services during fluctuating patient census. 2.0 20% PRODUCTIVITY/USE OF TIME: 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the Agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Meeting assigned deadlines. Maintaining a clean and safe environment. 2.2 10% Maintains and adjusts schedule to enhance team performance as evidenced by: Reporting to work on time and returning promptly from errands, breaks, and meals. Managing personal work schedule and time off to promote smooth agency/unit operations. Assisting other team members to ensure completion of all work assignments. Demonstrating flexibility with changing workload/assignments. 3.0 20% TEAM WORK: Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Communicating in a positive and productive manner. Demonstrating respect for team members. Managing stress and personal feelings without a negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other agencys / units. 4.0 20% MISSION, VISION, VALUES: 4.1 10% Maintains and promotes customer satisfaction. Responding to all customers in a courteous, sensitive and respectful manner. Abiding by the confidentiality and ethics policies of Well Care Hospice. Participates in community outreach activities that promotes goals and objectives of the agency. 4.2 10% Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by: Practicing personal cost containment by responsible use of equipment, supplies, and resources. Completing the review period without a formal disciplinary action. Presenting a clean and neat appearance in personal attire and one's work area. Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner. Not exceedable. Failure to "Meet" an asterisk category will result in a "Does Not Meet" for the standard. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification. 3. Experience: Minimum of one years' clinical experience required; hospice experience preferred. 4. Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc. 5. Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their disease progression and end of life care. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight and hearing to implement and evaluate plan of care, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases . click apply for full job details
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices presently focused on our Senior Health member population (age 65+), you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $22.75 to $24.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-5:30pm based at one of our offices presently focused on our Senior Health member population (age 65+) in Hyannis, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
03/06/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices presently focused on our Senior Health member population (age 65+), you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $22.75 to $24.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-5:30pm based at one of our offices presently focused on our Senior Health member population (age 65+) in Hyannis, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S . click apply for full job details
03/06/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S . click apply for full job details
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Flex Medical Assistant (internally called Lab Services Specialist/ Member Support Specialist) at One Medical, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in our Seaport, 50 Staniford, FiDi, Copley, South End, and Fenway offices in Boston, MA. Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Location and schedules are subject to change. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
03/06/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Flex Medical Assistant (internally called Lab Services Specialist/ Member Support Specialist) at One Medical, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in our Seaport, 50 Staniford, FiDi, Copley, South End, and Fenway offices in Boston, MA. Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Location and schedules are subject to change. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit . This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Wellesley, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
03/06/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit . This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Wellesley, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Explore opportunities with Minden LA PCS, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Based Services Licensed Practical Nurse, you will be providing direct nursing care as prescribed by the physician to acutely ill, and/or chronically ill patients in their homes as well as recording clinical and progress notes; and coordinating other patient care activities/services to provide the highest quality of patient care in the geographic service area to which she/he is assigned. You will work under the direct supervision of the Registered Nurse and/or designated supervisor. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted Licensed Practical Nurse licensure in state of practice Current CPR certification Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client State Specific Requirements: LA: Current LPN Licensure in LA without restrictions 1+ years of experience working as an LPN Preferred Qualifications: Home care experience Ability to work flexible hours as required to meet identified client needs Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/06/2026
Full time
Explore opportunities with Minden LA PCS, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Based Services Licensed Practical Nurse, you will be providing direct nursing care as prescribed by the physician to acutely ill, and/or chronically ill patients in their homes as well as recording clinical and progress notes; and coordinating other patient care activities/services to provide the highest quality of patient care in the geographic service area to which she/he is assigned. You will work under the direct supervision of the Registered Nurse and/or designated supervisor. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted Licensed Practical Nurse licensure in state of practice Current CPR certification Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client State Specific Requirements: LA: Current LPN Licensure in LA without restrictions 1+ years of experience working as an LPN Preferred Qualifications: Home care experience Ability to work flexible hours as required to meet identified client needs Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Explore opportunities with PCS Fort Wright KY AFAM 2 , a p art of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Based Services Licensed Practical Nurse, you will be providing direct nursing care as prescribed by the physician to acutely ill, and/or chronically ill patients in their homes as well as recording clinical and progress notes; and coordinating other patient care activities/services to provide the highest quality of patient care in the geographic service area to which she/he is assigned. You will work under the direct supervision of the Registered Nurse and/or designated supervisor. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted Licensed Practical Nurse licensure in state of practice Current CPR certification Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Ability to work flexible hours as required to meet identified client needs Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/06/2026
Full time
Explore opportunities with PCS Fort Wright KY AFAM 2 , a p art of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Based Services Licensed Practical Nurse, you will be providing direct nursing care as prescribed by the physician to acutely ill, and/or chronically ill patients in their homes as well as recording clinical and progress notes; and coordinating other patient care activities/services to provide the highest quality of patient care in the geographic service area to which she/he is assigned. You will work under the direct supervision of the Registered Nurse and/or designated supervisor. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted Licensed Practical Nurse licensure in state of practice Current CPR certification Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Ability to work flexible hours as required to meet identified client needs Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Explore opportunities with Cape Fear Valley Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Licensed Practical Nurse in Home Health is responsible for providing quality patient care and performing technical skilled care in the patient's home. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. - Undergraduate degree or equivalent experience. UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
03/06/2026
Full time
Explore opportunities with Cape Fear Valley Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Licensed Practical Nurse in Home Health is responsible for providing quality patient care and performing technical skilled care in the patient's home. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. - Undergraduate degree or equivalent experience. UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Explore opportunities with SunCrest Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Licensed Practical Nurse in Home Health is responsible for providing quality patient care and performing technical skilled care in the patient's home. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted LPN licensure in state of practice Current CPR certification Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation Ability to work flexible hours as required to meet identified client needs Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/06/2026
Full time
Explore opportunities with SunCrest Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Licensed Practical Nurse in Home Health is responsible for providing quality patient care and performing technical skilled care in the patient's home. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted LPN licensure in state of practice Current CPR certification Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation Ability to work flexible hours as required to meet identified client needs Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Explore opportunities with Almost Family , a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Based Services Licensed Practical Nurse, you will be providing direct nursing care as prescribed by the physician to acutely ill, and/or chronically ill patients in their homes as well as recording clinical and progress notes; and coordinating other patient care activities/services to provide the highest quality of patient care in the geographic service area to which she/he is assigned. You will work under the direct supervision of the Registered Nurse and/or designated supervisor. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted Licensed Practical Nurse licensure in state of practice Current driver's license and vehicle insurance, access to a dependable vehicle Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Ability to work flexible hours as required to meet identified client needs Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/06/2026
Full time
Explore opportunities with Almost Family , a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Based Services Licensed Practical Nurse, you will be providing direct nursing care as prescribed by the physician to acutely ill, and/or chronically ill patients in their homes as well as recording clinical and progress notes; and coordinating other patient care activities/services to provide the highest quality of patient care in the geographic service area to which she/he is assigned. You will work under the direct supervision of the Registered Nurse and/or designated supervisor. Primary Responsibilities: Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted Licensed Practical Nurse licensure in state of practice Current driver's license and vehicle insurance, access to a dependable vehicle Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Ability to work flexible hours as required to meet identified client needs Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.