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Claim Specialist - Property Field Inspection
State Farm Mutual Automobile Insurance Company Grand Junction, Colorado
Location US-CO-Grand JunctionJob Category Claims and InvestigationPosition Type Regular Full TimeReq ID 43424OverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good!ResponsibilitiesJoin our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities:Conduct on-site inspections and assessments of property damages for both residential and commercial claimsCollaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionallyGather necessary evidence, document findings, and prepare detailed reports to support the claims handling processInvestigate and adjust both personal and commercial property claims with exposures up to $500,000Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulationsNegotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelinesWhere you'll work: This position is located in Grand Junction, CO. Competitive candidates should reside within a resonable commute of this territory. This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. QualificationsCompetitive candidates must demonstrate:Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claimsStrong knowledge of property insurance policies, coverage and claim handling practicesKnowledge of both residential and commercial building constructionFamiliarity with local regulations and compliance requirements in your assigned territoryExcellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholdersProven effective communication skills to handle difficult/emotional conversations with a customer-minded focusProven ability to assess damages, estimate repair costs, and negotiate settlementsDetail-oriented with strong organizational and analytical skillsProficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spacesMay be required to complete Rope and Harness Safety Training.A valid driver's license is requiredPreferred:Bachelor's Degree in a related field or equivalent work experienceExperience in handling complex or high-value claimsConstruction backgroundWater mitigation inspection experienceXactimate, XactContentsAdditional Details:Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testingOur BenefitsBecause work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $59,059.65 - $90,000.00 annuallyStarting salary will be based on skills, background, and experienceHigh end of the range limited to applicants with significant relevant experiencePotential yearly incentive pay up to 15% of base salaryAt State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.Application deadline is expected to close on 02/10/2026. Applicant volume and hiring needs may result in early closure or extension beyond the listed deadline. To submit an application, click "Apply" on the job listing page on the State Farm career site. Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!PMCL IN22Compensation details: Yearly SalaryPI28dc30fa8ea1-6391
06/26/2026
Location US-CO-Grand JunctionJob Category Claims and InvestigationPosition Type Regular Full TimeReq ID 43424OverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good!ResponsibilitiesJoin our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities:Conduct on-site inspections and assessments of property damages for both residential and commercial claimsCollaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionallyGather necessary evidence, document findings, and prepare detailed reports to support the claims handling processInvestigate and adjust both personal and commercial property claims with exposures up to $500,000Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulationsNegotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelinesWhere you'll work: This position is located in Grand Junction, CO. Competitive candidates should reside within a resonable commute of this territory. This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. QualificationsCompetitive candidates must demonstrate:Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claimsStrong knowledge of property insurance policies, coverage and claim handling practicesKnowledge of both residential and commercial building constructionFamiliarity with local regulations and compliance requirements in your assigned territoryExcellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholdersProven effective communication skills to handle difficult/emotional conversations with a customer-minded focusProven ability to assess damages, estimate repair costs, and negotiate settlementsDetail-oriented with strong organizational and analytical skillsProficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spacesMay be required to complete Rope and Harness Safety Training.A valid driver's license is requiredPreferred:Bachelor's Degree in a related field or equivalent work experienceExperience in handling complex or high-value claimsConstruction backgroundWater mitigation inspection experienceXactimate, XactContentsAdditional Details:Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testingOur BenefitsBecause work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $59,059.65 - $90,000.00 annuallyStarting salary will be based on skills, background, and experienceHigh end of the range limited to applicants with significant relevant experiencePotential yearly incentive pay up to 15% of base salaryAt State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.Application deadline is expected to close on 02/10/2026. Applicant volume and hiring needs may result in early closure or extension beyond the listed deadline. To submit an application, click "Apply" on the job listing page on the State Farm career site. Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!PMCL IN22Compensation details: Yearly SalaryPI28dc30fa8ea1-6391
Patient Registration Specialist
Muckleshoot Indian Tribe Auburn, Washington
Job Description Job Description JOB SUMMARY The Patient Registration Specialist at the Muckleshoot Health and Wellness Center plays a vital role in facilitating patient access to healthcare services. This position involves collecting and verifying patient information, determining eligibility for services, and maintaining accurate records in compliance with confidentiality standards. The Specialist collaborates closely with various departments within the Health and Wellness Center to ensure seamless patient experiences. Proficiency in electronic health record systems and a basic understanding of third-party payers are essential. Strong communication skills are required to interact effectively with patients in person, over the phone, and via email. MAJOR TASKS AND RESPONSIBILITIES This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position. Greet patients and collect necessary personal and insurance information for registration. Verify patient eligibility for services in accordance with tribal policies and guidelines. Accurately input patient data into the electronic health record system. Maintain confidentiality of patient information in compliance with HIPAA regulations. Confirm insurance coverage by contacting third-party payers via phone or online portals. Determine the priority of payers to be billed for each patient. Collaborate with various departments to process patient-related requests efficiently. Assist patients in completing necessary registration and consent forms. Maintain organized and secure patient files, limiting access to authorized personnel. Respond promptly to patient inquiries through in-person, phone, or email communication. Participate in annual HIPAA training and other required professional development activities. Support the Purchased Referred Care (PRC) Department with coverage clarification. Educate patients about available healthcare services and programs. Schedule patient appointments and manage the registration calendar. Perform other related duties as assigned to support the Health and Wellness Center's mission. Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities. EDUCATION - EXPERIENCE AND TRAINING FOR POSITION Required: High school diploma or equivalent required. One (1) year of experience in customer service, healthcare navigation, or eligibility determination is required. SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION Skills: Attention to detail ensures accurate data entry. Effective problem-solving abilities. Strong interpersonal communication skills. Proficiency with electronic health record systems. Organizational skills for managing multiple tasks. Adaptability to evolving healthcare procedures. Ability: Empathy towards patient concerns and needs. Maintain confidentiality of sensitive information. Collaborate effectively with healthcare teams. Patience when assisting diverse clients. Research skills for accurate eligibility analysis. Professionalism in all interactions. Knowledge: Basic understanding of Medicaid and CHIP systems. Familiarity with healthcare eligibility laws. Proficiency with WA Health Plan Finder and RPMS systems. Awareness of local and state healthcare programs. Knowledge of Muckleshoot cultural practices and values. Understanding of HIPAA standards and patient privacy regulations. PHYSICAL REQUIREMENTS PHYSICAL REQUIREMENTS : The Patient Registration Specialist position primarily involves working in an office environment within the Health and Wellness Center. The role requires extended periods of sitting and frequent use of computer systems for data entry and communication. Occasional standing and walking may be necessary when assisting patients or collaborating with other departments. The ability to lift and carry materials weighing up to 20 pounds is required. Clear verbal communication is essential for patient interactions, and visual acuity is necessary for reviewing detailed records and electronic information. Flexibility in working hours may be needed to accommodate the Center's operational needs and community events. Company Description The Muckleshoot Indian Tribe is a federally recognized Indian tribe whose membership is composed of descendants of the Duwamish and Upper Puyallup people who inhabited Central Puget Sound for thousands of years before non-Indian settlement. The Tribe's name is derived from the native name for the prairie on which the Muckleshoot Reservation was established. Following the Reservation's establishment in 1857, the Tribe and its members came to be known as Muckleshoot, rather than by the historic tribal names of their Duwamish and Upper Puyallup ancestors. Today, the United States recognizes the Muckleshoot Tribe as a tribal successor to the Duwamish and Upper Puyallup bands from which the Tribe's membership descends. Company Description The Muckleshoot Indian Tribe is a federally recognized Indian tribe whose membership is composed of descendants of the Duwamish and Upper Puyallup people who inhabited Central Puget Sound for thousands of years before non-Indian settlement. The Tribe's name is derived from the native name for the prairie on which the Muckleshoot Reservation was established. Following the Reservation's establishment in 1857, the Tribe and its members came to be known as Muckleshoot, rather than by the historic tribal names of their Duwamish and Upper Puyallup ancestors. Today, the United States recognizes the Muckleshoot Tribe as a tribal successor to the Duwamish and Upper Puyallup bands from which the Tribe's membership descends.
06/26/2026
Full time
Job Description Job Description JOB SUMMARY The Patient Registration Specialist at the Muckleshoot Health and Wellness Center plays a vital role in facilitating patient access to healthcare services. This position involves collecting and verifying patient information, determining eligibility for services, and maintaining accurate records in compliance with confidentiality standards. The Specialist collaborates closely with various departments within the Health and Wellness Center to ensure seamless patient experiences. Proficiency in electronic health record systems and a basic understanding of third-party payers are essential. Strong communication skills are required to interact effectively with patients in person, over the phone, and via email. MAJOR TASKS AND RESPONSIBILITIES This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position. Greet patients and collect necessary personal and insurance information for registration. Verify patient eligibility for services in accordance with tribal policies and guidelines. Accurately input patient data into the electronic health record system. Maintain confidentiality of patient information in compliance with HIPAA regulations. Confirm insurance coverage by contacting third-party payers via phone or online portals. Determine the priority of payers to be billed for each patient. Collaborate with various departments to process patient-related requests efficiently. Assist patients in completing necessary registration and consent forms. Maintain organized and secure patient files, limiting access to authorized personnel. Respond promptly to patient inquiries through in-person, phone, or email communication. Participate in annual HIPAA training and other required professional development activities. Support the Purchased Referred Care (PRC) Department with coverage clarification. Educate patients about available healthcare services and programs. Schedule patient appointments and manage the registration calendar. Perform other related duties as assigned to support the Health and Wellness Center's mission. Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities. EDUCATION - EXPERIENCE AND TRAINING FOR POSITION Required: High school diploma or equivalent required. One (1) year of experience in customer service, healthcare navigation, or eligibility determination is required. SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION Skills: Attention to detail ensures accurate data entry. Effective problem-solving abilities. Strong interpersonal communication skills. Proficiency with electronic health record systems. Organizational skills for managing multiple tasks. Adaptability to evolving healthcare procedures. Ability: Empathy towards patient concerns and needs. Maintain confidentiality of sensitive information. Collaborate effectively with healthcare teams. Patience when assisting diverse clients. Research skills for accurate eligibility analysis. Professionalism in all interactions. Knowledge: Basic understanding of Medicaid and CHIP systems. Familiarity with healthcare eligibility laws. Proficiency with WA Health Plan Finder and RPMS systems. Awareness of local and state healthcare programs. Knowledge of Muckleshoot cultural practices and values. Understanding of HIPAA standards and patient privacy regulations. PHYSICAL REQUIREMENTS PHYSICAL REQUIREMENTS : The Patient Registration Specialist position primarily involves working in an office environment within the Health and Wellness Center. The role requires extended periods of sitting and frequent use of computer systems for data entry and communication. Occasional standing and walking may be necessary when assisting patients or collaborating with other departments. The ability to lift and carry materials weighing up to 20 pounds is required. Clear verbal communication is essential for patient interactions, and visual acuity is necessary for reviewing detailed records and electronic information. Flexibility in working hours may be needed to accommodate the Center's operational needs and community events. Company Description The Muckleshoot Indian Tribe is a federally recognized Indian tribe whose membership is composed of descendants of the Duwamish and Upper Puyallup people who inhabited Central Puget Sound for thousands of years before non-Indian settlement. The Tribe's name is derived from the native name for the prairie on which the Muckleshoot Reservation was established. Following the Reservation's establishment in 1857, the Tribe and its members came to be known as Muckleshoot, rather than by the historic tribal names of their Duwamish and Upper Puyallup ancestors. Today, the United States recognizes the Muckleshoot Tribe as a tribal successor to the Duwamish and Upper Puyallup bands from which the Tribe's membership descends. Company Description The Muckleshoot Indian Tribe is a federally recognized Indian tribe whose membership is composed of descendants of the Duwamish and Upper Puyallup people who inhabited Central Puget Sound for thousands of years before non-Indian settlement. The Tribe's name is derived from the native name for the prairie on which the Muckleshoot Reservation was established. Following the Reservation's establishment in 1857, the Tribe and its members came to be known as Muckleshoot, rather than by the historic tribal names of their Duwamish and Upper Puyallup ancestors. Today, the United States recognizes the Muckleshoot Tribe as a tribal successor to the Duwamish and Upper Puyallup bands from which the Tribe's membership descends.
Full-Time and / or Part-Time Medical Aesthetician
INTEGRATIVE WELLNESS & COSMETICS IN Hoboken, New Jersey
Job Description Job Description Medical Aesthetician - Full-Time or Part-Time Location: Hoboken, NJ Studio 17 Cosmetics & Wellness About Us: Studio 17 Cosmetics & Wellness is a leading medical aesthetics and wellness practice dedicated to providing exceptional, results-driven treatments in a modern and welcoming environment. Our team of experienced medical professionals and aestheticians work collaboratively to deliver personalized care and help clients look and feel their best. Position Overview: We are seeking a skilled and passionate Medical Aesthetician to join our team in Hoboken, NJ. The ideal candidate has a strong background in skincare, a professional and polished demeanor, and a genuine commitment to patient satisfaction. This role offers an exciting opportunity to work alongside a team of expert injectors and providers in a luxury medical spa setting. Key Responsibilities: Perform a range of facial and skincare treatments, which may include: Customized Facials Dermaplaning Chemical Peels Diamond Glow Facials Microneedling Neo-Elite Aerolase Conduct comprehensive skin consultations and develop individualized treatment plans. Educate patients on skincare routines, treatment options, pre-care instructions, contraindications, and post-care recommendations. Maintain treatment rooms and equipment according to infection control and sanitation standards. Assist medical providers with patient care and treatment room preparation as needed. Support retail sales by recommending appropriate medical-grade skincare products. Contribute to an elevated client experience through professionalism, warmth, and attention to detail. Maintain proper documentation and notes in patient charts. Create detailed notes on procedures conducted. Qualifications: Current New Jersey Skin Care Specialist License (in good standing) Minimum 1-2 years of experience in a spa or medical spa environment Strong knowledge of skin physiology and advanced facial techniques Experience with medical-grade skincare lines preferred - SkinBetter, SkinMedica, Plated, ZO SkinHealth Excellent communication and customer service skills Reliable, organized, and able to work both independently and collaboratively Flexibility to work evenings and/or Saturdays as needed Compensation & Benefits: Hourly rate: $18-$25/hour (commensurate with experience) Employee discounts on services and products Ongoing training and professional development opportunities Full-Time - sick days Full-Time - 401K option
06/26/2026
Full time
Job Description Job Description Medical Aesthetician - Full-Time or Part-Time Location: Hoboken, NJ Studio 17 Cosmetics & Wellness About Us: Studio 17 Cosmetics & Wellness is a leading medical aesthetics and wellness practice dedicated to providing exceptional, results-driven treatments in a modern and welcoming environment. Our team of experienced medical professionals and aestheticians work collaboratively to deliver personalized care and help clients look and feel their best. Position Overview: We are seeking a skilled and passionate Medical Aesthetician to join our team in Hoboken, NJ. The ideal candidate has a strong background in skincare, a professional and polished demeanor, and a genuine commitment to patient satisfaction. This role offers an exciting opportunity to work alongside a team of expert injectors and providers in a luxury medical spa setting. Key Responsibilities: Perform a range of facial and skincare treatments, which may include: Customized Facials Dermaplaning Chemical Peels Diamond Glow Facials Microneedling Neo-Elite Aerolase Conduct comprehensive skin consultations and develop individualized treatment plans. Educate patients on skincare routines, treatment options, pre-care instructions, contraindications, and post-care recommendations. Maintain treatment rooms and equipment according to infection control and sanitation standards. Assist medical providers with patient care and treatment room preparation as needed. Support retail sales by recommending appropriate medical-grade skincare products. Contribute to an elevated client experience through professionalism, warmth, and attention to detail. Maintain proper documentation and notes in patient charts. Create detailed notes on procedures conducted. Qualifications: Current New Jersey Skin Care Specialist License (in good standing) Minimum 1-2 years of experience in a spa or medical spa environment Strong knowledge of skin physiology and advanced facial techniques Experience with medical-grade skincare lines preferred - SkinBetter, SkinMedica, Plated, ZO SkinHealth Excellent communication and customer service skills Reliable, organized, and able to work both independently and collaboratively Flexibility to work evenings and/or Saturdays as needed Compensation & Benefits: Hourly rate: $18-$25/hour (commensurate with experience) Employee discounts on services and products Ongoing training and professional development opportunities Full-Time - sick days Full-Time - 401K option
Claim Specialist - Property Field Inspection
State Farm Mutual Automobile Insurance Company Santa Monica, California
Location US-CA-Santa MonicaJob Category Claims and InvestigationPosition Type Regular Full TimeReq ID 43652OverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good!ResponsibilitiesJoin our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities:Conduct on-site inspections and assessments of property damages for both residential and commercial claimsCollaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionallyGather necessary evidence, document findings, and prepare detailed reports to support the claims handling processInvestigate and adjust both personal and commercial property claims with exposures up to $500,000Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulationsNegotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelinesWhere you'll work: This position is located in Santa Monica, CA. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 90025, 90045, 90049, 90064, 90066, 90077, 90095, 90230, 90245, 90272, 90291, 90292, 90293, 90401, 90402, 90403, 90404, 90405.This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. QualificationsCompetitive candidates must demonstrate:Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claimsStrong knowledge of property insurance policies, coverage and claim handling practicesKnowledge of both residential and commercial building constructionFamiliarity with local regulations and compliance requirements in your assigned territoryExcellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholdersProven effective communication skills to handle difficult/emotional conversations with a customer-minded focusProven ability to assess damages, estimate repair costs, and negotiate settlementsDetail-oriented with strong organizational and analytical skillsProficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spacesMay be required to complete Rope and Harness Safety Training.A valid driver's license is requiredPreferred:Bachelor's Degree in a related field or equivalent work experienceExperience in handling complex or high-value claimsConstruction backgroundWater mitigation inspection experienceXactimate, XactContentsAdditional Details:Employees must successfully complete all required training, including applicable licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testingFor Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.Our BenefitsBecause work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $64,965.62 - $111,595.00 / annuallyStarting salary will be based on skills, background, and experienceHigh end of the range limited to applicants with significant relevant experiencePotential yearly incentive pay up to 15% of base salaryAt State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!PMCL IN22 details: Yearly SalaryPI6fe6243e329c-4453
06/26/2026
Location US-CA-Santa MonicaJob Category Claims and InvestigationPosition Type Regular Full TimeReq ID 43652OverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good!ResponsibilitiesJoin our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities:Conduct on-site inspections and assessments of property damages for both residential and commercial claimsCollaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionallyGather necessary evidence, document findings, and prepare detailed reports to support the claims handling processInvestigate and adjust both personal and commercial property claims with exposures up to $500,000Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulationsNegotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelinesWhere you'll work: This position is located in Santa Monica, CA. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 90025, 90045, 90049, 90064, 90066, 90077, 90095, 90230, 90245, 90272, 90291, 90292, 90293, 90401, 90402, 90403, 90404, 90405.This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. QualificationsCompetitive candidates must demonstrate:Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claimsStrong knowledge of property insurance policies, coverage and claim handling practicesKnowledge of both residential and commercial building constructionFamiliarity with local regulations and compliance requirements in your assigned territoryExcellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholdersProven effective communication skills to handle difficult/emotional conversations with a customer-minded focusProven ability to assess damages, estimate repair costs, and negotiate settlementsDetail-oriented with strong organizational and analytical skillsProficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spacesMay be required to complete Rope and Harness Safety Training.A valid driver's license is requiredPreferred:Bachelor's Degree in a related field or equivalent work experienceExperience in handling complex or high-value claimsConstruction backgroundWater mitigation inspection experienceXactimate, XactContentsAdditional Details:Employees must successfully complete all required training, including applicable licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testingFor Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.Our BenefitsBecause work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $64,965.62 - $111,595.00 / annuallyStarting salary will be based on skills, background, and experienceHigh end of the range limited to applicants with significant relevant experiencePotential yearly incentive pay up to 15% of base salaryAt State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!PMCL IN22 details: Yearly SalaryPI6fe6243e329c-4453
Charles Schwab
VP, Financial Consultant- San Mateo, CA
Charles Schwab San Mateo, California
Position Type: Regular Your opportunity In addition to the salary range, this role is also eligible for bonus or incentive opportunities. Investment Professionals' Compensation Charles Schwab At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab's branch team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You'll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities. As a Financial Consultant at Schwab, you will be procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, you'll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have your securities license, enjoy working in a team setting, and share our passion for serving clients - this role is for you. What you have Required Qualifications: A valid and active FINRA Series 7 license required Obtaining or acquiring FINRA Series 66 (63/65) license and Life & Health Insurance as it will be required during your tenure on the job. Preferred Qualifications: Ability to build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations. Strong candidates will also learn to leverage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client's progress toward achieving their goals. Openness to manage wealth on behalf of our clients including: Retirement Planning, Education Planning, Investment Management, Banking & Lending Management, Insurance & Risk Management, and Estate Planning Ability to adapt and implement change as the market and business conditions evolve Passion for community engagement to share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation Desire to provide an outstanding investor experience in additional to furthering your own professional development in Wealth Management. What's in it for you: At Schwab, we're committed to empowering our employees' personal and professional success. Our flexible work options, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you - both today and in the future: Base salary 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and a 4-week sabbatical after 5 years of service Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
06/26/2026
Full time
Position Type: Regular Your opportunity In addition to the salary range, this role is also eligible for bonus or incentive opportunities. Investment Professionals' Compensation Charles Schwab At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab's branch team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You'll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities. As a Financial Consultant at Schwab, you will be procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, you'll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have your securities license, enjoy working in a team setting, and share our passion for serving clients - this role is for you. What you have Required Qualifications: A valid and active FINRA Series 7 license required Obtaining or acquiring FINRA Series 66 (63/65) license and Life & Health Insurance as it will be required during your tenure on the job. Preferred Qualifications: Ability to build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations. Strong candidates will also learn to leverage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client's progress toward achieving their goals. Openness to manage wealth on behalf of our clients including: Retirement Planning, Education Planning, Investment Management, Banking & Lending Management, Insurance & Risk Management, and Estate Planning Ability to adapt and implement change as the market and business conditions evolve Passion for community engagement to share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation Desire to provide an outstanding investor experience in additional to furthering your own professional development in Wealth Management. What's in it for you: At Schwab, we're committed to empowering our employees' personal and professional success. Our flexible work options, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you - both today and in the future: Base salary 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and a 4-week sabbatical after 5 years of service Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
Route Manager (Commercial Pest Control Technician)
Sprague Pest Solutions Yakima, Washington
Description: When was the last time you had a really great day at work? The sun was shining and you had a long list of service calls to make but you were in control of the schedule and knew you were going to win the day? This is what the day of a Route Manager looks like: You manage your own schedule and workload. You spend your day building professional, but friendly relationships with your clients and team members. You are a trusted advisor for your clients, solving challenging problems, protecting their business, and improving the health and safety of your community. You have limitless room to grow and excel as you build a rewarding career with great benefits and paid time off. This could be your story. Apply now. Your next great adventure awaits. What you'll do: Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topics Build professional relationships with clients and learn about their unique business challenges Inspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issues Manage your own route and schedule to ensure clients receive timely, top-quality service Help protect the health and safety of your community by recognizing and controlling pest problems Develop business opportunities throughout a dedicated service territory What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $21-25/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years in route sales, merchandising, dispatching, or logistics Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Salary Description $21-25/hour (depending on experience) plus performance bonus and commission Compensation details: 21-25 Hourly Wage PI0aa7670a35b9-9018
06/26/2026
Full time
Description: When was the last time you had a really great day at work? The sun was shining and you had a long list of service calls to make but you were in control of the schedule and knew you were going to win the day? This is what the day of a Route Manager looks like: You manage your own schedule and workload. You spend your day building professional, but friendly relationships with your clients and team members. You are a trusted advisor for your clients, solving challenging problems, protecting their business, and improving the health and safety of your community. You have limitless room to grow and excel as you build a rewarding career with great benefits and paid time off. This could be your story. Apply now. Your next great adventure awaits. What you'll do: Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topics Build professional relationships with clients and learn about their unique business challenges Inspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issues Manage your own route and schedule to ensure clients receive timely, top-quality service Help protect the health and safety of your community by recognizing and controlling pest problems Develop business opportunities throughout a dedicated service territory What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $21-25/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years in route sales, merchandising, dispatching, or logistics Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Salary Description $21-25/hour (depending on experience) plus performance bonus and commission Compensation details: 21-25 Hourly Wage PI0aa7670a35b9-9018
Charles Schwab
VP, Financial Consultant - Sandestin, FL
Charles Schwab Destin, Florida
Position Type: Regular Your opportunity I n addition to the salary range, this role is also eligible for bonus or incentive opportunities. Click the link below to review our Investment Professionals' incentive structure. Investment Professionals' Compensation Charles Schwab At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab's branch team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You'll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities. As a Financial Consultant at Schwab, you will be procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, you'll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have your securities license, enjoy working in a team setting, and share our passion for serving clients - this role is for you. What you have Required Qualifications: A valid and active FINRA Series 7 license required Obtaining or acquiring FINRA Series 66 (63/65) license and Life & Health Insurance as it will be required during your tenure on the job. Preferred Qualifications: Ability to build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations. Strong candidates will also learn to l everage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client's progress toward achieving their goals. Openness to manage wealth on behalf of our clients including: Retirement Planning, Education Planning, Investment Management, Banking & Lending Management, Insurance & Risk Management, and Estate Planning Ability to adapt and implement change as the market and business conditions evolve Passion for community engagement to share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation Desire to provide an outstanding investor experience in additional to furthering your own professional development in Wealth Management. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
06/26/2026
Full time
Position Type: Regular Your opportunity I n addition to the salary range, this role is also eligible for bonus or incentive opportunities. Click the link below to review our Investment Professionals' incentive structure. Investment Professionals' Compensation Charles Schwab At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab's branch team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You'll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities. As a Financial Consultant at Schwab, you will be procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, you'll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have your securities license, enjoy working in a team setting, and share our passion for serving clients - this role is for you. What you have Required Qualifications: A valid and active FINRA Series 7 license required Obtaining or acquiring FINRA Series 66 (63/65) license and Life & Health Insurance as it will be required during your tenure on the job. Preferred Qualifications: Ability to build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations. Strong candidates will also learn to l everage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client's progress toward achieving their goals. Openness to manage wealth on behalf of our clients including: Retirement Planning, Education Planning, Investment Management, Banking & Lending Management, Insurance & Risk Management, and Estate Planning Ability to adapt and implement change as the market and business conditions evolve Passion for community engagement to share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation Desire to provide an outstanding investor experience in additional to furthering your own professional development in Wealth Management. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
Community Banking Specialist
ACNB BANK Dillsburg, Pennsylvania
Job Description Job Description Position Title: Community Banking Specialist (also known as Platform Specialist, Universal Banker, or Relationship Banker) Location: Dillsburg, PA Are you a banking professional with the drive to provide exceptional service and meet performance goals? Join our team at ACNB Bank , as a Community Banking Specialist at our Dillsburg Office and play a pivotal role in shaping the financial well-being of our clients and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results. What We're Looking For: Education: High school diploma or equivalent required. Banking Experience: Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional relationship-based services . Skills & Qualifications: Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication. Local Expertise: Familiarity with the Dillsburg area and its community is highly preferred. Key Responsibilities: Client Satisfaction: Meet and exceed client satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a client-centric approach aligned with Service Excellence Standards. Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities. Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity. Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions. Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration. What You'll Do: Create exceptional client experiences by assessing financial needs and offering personalized banking solutions. Open deposit accounts and process consumer credit and loan applications with precision and efficiency. Build long-term relationships with clients through needs-based selling and proactive outreach. Stay informed on competitor offerings and market trends to provide clients with valuable insights. Manage risks and regulatory compliance while resolving client inquiries promptly and effectively. Benefits: Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance; Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions; 401K with up to 4% employer match; Generous PTO package plus 12 Bank paid holidays; Career growth and ongoing training and development opportunities; Employee recognition & service awards. Why Join Us? Be part of a dynamic, client-focused environment where your expertise and commitment to excellence make a tangible impact. We value collaboration, growth, and innovation-helping you achieve professional milestones while contributing to the success of our team and community. Take your career to the next level by applying online! -employment Location: 3 Tristan Dr, Dillsburg, PA 17019 ACNB Bank is an Equal Opportunity Employer.
06/26/2026
Full time
Job Description Job Description Position Title: Community Banking Specialist (also known as Platform Specialist, Universal Banker, or Relationship Banker) Location: Dillsburg, PA Are you a banking professional with the drive to provide exceptional service and meet performance goals? Join our team at ACNB Bank , as a Community Banking Specialist at our Dillsburg Office and play a pivotal role in shaping the financial well-being of our clients and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results. What We're Looking For: Education: High school diploma or equivalent required. Banking Experience: Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional relationship-based services . Skills & Qualifications: Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication. Local Expertise: Familiarity with the Dillsburg area and its community is highly preferred. Key Responsibilities: Client Satisfaction: Meet and exceed client satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a client-centric approach aligned with Service Excellence Standards. Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities. Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity. Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions. Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration. What You'll Do: Create exceptional client experiences by assessing financial needs and offering personalized banking solutions. Open deposit accounts and process consumer credit and loan applications with precision and efficiency. Build long-term relationships with clients through needs-based selling and proactive outreach. Stay informed on competitor offerings and market trends to provide clients with valuable insights. Manage risks and regulatory compliance while resolving client inquiries promptly and effectively. Benefits: Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance; Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions; 401K with up to 4% employer match; Generous PTO package plus 12 Bank paid holidays; Career growth and ongoing training and development opportunities; Employee recognition & service awards. Why Join Us? Be part of a dynamic, client-focused environment where your expertise and commitment to excellence make a tangible impact. We value collaboration, growth, and innovation-helping you achieve professional milestones while contributing to the success of our team and community. Take your career to the next level by applying online! -employment Location: 3 Tristan Dr, Dillsburg, PA 17019 ACNB Bank is an Equal Opportunity Employer.
Banking Central Operations Specialist
Marquee Staffing - OC Artesia, California
Job Description Job Description Banking Central Operations Specialist (Contract LOA, 3 months) $26/hr Monday - Friday Choice of 1 of 3 locations Cerritos, Santa Clarita, or Rancho Mirage 100% Onsite JOB SUMMARY: Provide AMAZING customer experience to all internal customers of the bank while efficiently processing incoming and outgoing wire requests. Exercise appropriate review of all wire transactions to mitigate risk to our bank clients and to the bank itself and to remain in compliance with all regulatory guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Process incoming and outgoing domestic and USD international wire transfers through applicable bank systems daily in accordance with all wire transfer deadlines. Perform customer call back for potentially fraudulent activity identified through monitoring processes established by the Bank or per customer request. Reconcile all wire activity processed through the Wire Automation platform to the Federal Reserve Bank and correspondent general ledger account daily. Process service messages, drawdowns, returns and requests for reversal transactions. Research and resolve inquiries and exceptions as requested. Create advice notifications upon customer request. Provide support and address customer and employee inquiries/issues related to wire transfers. Provide documentation for certifications and reporting. Monitor and process incoming and outgoing wires from exception queues through to completion as assigned. Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations. Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations. Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required. Reliable and regular attendance on the job. Other duties as assigned. Company Description Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today! Company Description Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today!
06/26/2026
Full time
Job Description Job Description Banking Central Operations Specialist (Contract LOA, 3 months) $26/hr Monday - Friday Choice of 1 of 3 locations Cerritos, Santa Clarita, or Rancho Mirage 100% Onsite JOB SUMMARY: Provide AMAZING customer experience to all internal customers of the bank while efficiently processing incoming and outgoing wire requests. Exercise appropriate review of all wire transactions to mitigate risk to our bank clients and to the bank itself and to remain in compliance with all regulatory guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Process incoming and outgoing domestic and USD international wire transfers through applicable bank systems daily in accordance with all wire transfer deadlines. Perform customer call back for potentially fraudulent activity identified through monitoring processes established by the Bank or per customer request. Reconcile all wire activity processed through the Wire Automation platform to the Federal Reserve Bank and correspondent general ledger account daily. Process service messages, drawdowns, returns and requests for reversal transactions. Research and resolve inquiries and exceptions as requested. Create advice notifications upon customer request. Provide support and address customer and employee inquiries/issues related to wire transfers. Provide documentation for certifications and reporting. Monitor and process incoming and outgoing wires from exception queues through to completion as assigned. Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations. Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations. Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required. Reliable and regular attendance on the job. Other duties as assigned. Company Description Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today! Company Description Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today!
Implementation Consultant
PCS Software Inc Houston, Texas
Description: Start Date: ASAP Type: Full-time, salary non-exempt position, Monday-Friday Direct Reports: None Travel: None Location: on site 2 days a week; remote 3 days a week after training at (2103 Citwest Blvd., Houston, TX 77042) Immediate Supervisor: Implementation Manager Salary Range: $60,000 to $65,000 base plus up to 5% annual bonus potential Company Background PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry's most effective transportation management system to improve fleet management, delivery systems, and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes. Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMS automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry. Job Description: Implementation Consultant The Implementation Consultant is responsible for the successful deployment of PCS transportation management solutions for carriers, shippers, and brokers. The Implementation Consultant will take ownership of the software implementation and end-user training from the minute the sales contract is executed through the completion of go-live by communicating constantly with the customer and creating and managing the implementation timeline with our customers. The goal of the Implementation Consultant is to project the image of PCS Software, Inc. professionally through telephone interaction, webinars, email communications, project timeline updates, training documentation, etc. and to consistently optimize the customer's experience. You must interact with customers and respond to their inquiries in a professional and courteous manner. This role offers a unique opportunity to grow your career in software support and implementation. You will play a vital role in guiding our customers through successful onboarding and helping them harness the full potential of our software solution. While it is not required that you have an accounting background or come from the trucking industry, it is VERY helpful if you have corporate business knowledge of or an education in Accounting/Finance or Supply Chain Management. This position is also strongy focused on customer service. You need to be a people person to be successful at this position and enjoy helping people and teaching people how to use our system and be a trusted business advisor to them. This role also requires someone who is highly organized and enjoys a regular routine and can handle a heavy workload. As this position involves coaching and teaching clients on how to use our software, existing formal experience as an educational coach or teacher is extremely helpful and well suited to the personality set needed for success. While this role is generally 40-hours a week, there can be overtime required occassionally, and thus, this position is salary, non-exempt. Key Responsibilities: Customer Support: Provide comprehensive online support and training to customers on the use of our software. You are responsible for the setup of the PCS Software customer environment, scheduling training sessions with the customers and tracking customer progress throughout the training process as well as highlighting optional integrations, training classes, add-on modules, and customizations that might benefit the end users. Onboarding: Act as a coach and guide to new customers through the PCS TMS software onboarding process, ensuring a smooth transition. Process Alignment: Understand customers' existing business processes and align them with our software capabilities. Troubleshooting: Resolve software-related issues, ensuring a seamless user experience. Ticket Management: Manage and update support tickets, ensuring timely resolution through implementation. Knowledge Base Management: Create and manage user guides, how-to articles, and demo videos to assist customers. Implementation Oversight: Monitor the execution of deliverables across multiple implementations. Data Migration: Assist customers in migrating existing data onto the PCS TMS platform. Trusted Business Advisor: Walking the customer through becoming an expert in our software and answer any questions customers may have on the accounting, dispatch, or general use of all modules. Customer Service: After a customer goes live on our software, you are responsible for making sure the customer is happy and does not have any technical issues, by scheduling weekly check-up calls with the customer for a designated period-of-time. Customer Success: Proactively participate in administering customer surveys, reviewing the feedback, creating reports, tracking results, and modifying training and project plans as necessary according to customer feedback on ease-of-use data. Subject Matter Expert: You will learn the PCS software platform for shippers, carriers, and brokers and be able to support all aspect of our software to include: Dock and Yard Management, Route Optimization, Dispatch, Accounting, Fleet Management, PCS Mobile, Analytics and Reporting, Freight Audit and Pay, and third part integrations. Requirements: Desired skills and qualifications: Education: Bachelor's degree required; STEM majors, Business Administration majors, Education, or Sports Management majors strongly preferred. (There is a strong link to being technically savvy, understanding accounting principals inside and out, understanding how business operations internally function, and being able to coach/mentor/teach involved in this position.) Experience: Prefer a minimum of 1+ year in technical/software support or B2B customer support or an internship. Customer Service: Exceptional customer service skills with excellent phone, verbal, and written communication abilities. Tech Savvy: Willingness to learn PCS TMS software (training provided.) Experience with a help desk ticketing system is a plus. Experience with MS Office Suite. Authorization: You must be authorized to work in the United States (we cannot sponsor at this time). Location: Must be local to Houston and able to commute to our office 3-days a week. Strong Organizational Skills: Experience onboarding new software customers in an organized manner following a given project plan with formal timelines and documentation is a plus. Transportation Industry Knowledge: Experience in a trucking dispatch, supply chain, logistics, or accounting industry is not required, but a plus. Previous experience teaching, training, or managing new employees or team members, virtually or in person, in any environment is a huge plus. This position requires applicants to have a great deal of patience, a good sense of humor, and a friendly and helpful demeanor. We need Implementation Specialist who care about our customers and about doing a good job each day for each customer. Experience with Salesforce is preferred. Experience with Zoom is preferred. Experience using AI tools to automate tasks and create documentation is preferred. Bilingual communications skills are a plus as well. (Spanish or Indian dialects are a plus.) Why Join PCS? PCS Software, Inc. rewards your hard work with amazing opportunities for career growth and personal development. If you want to be the newest member of a vibrant group of energized technology leaders in an innovative and entrepreneurial environment, then apply online today to start building solutions that customers will love to use and join a company that truly rewards your hard work and values your talented contributions. PCS Software, Inc. is considered one of the best places to work because of our competitive compensation plans, multiple medical benefit plans to choose from to fit your lifesytel and one with up to 100% company paid medical premiums. PCS also pays 100% of the vision insurance premium and 100% for vision insurance premiums. PCS also offers a 401k with a 4% match, unlimited PTO package, 8-hours paid volunteer time annually, hybrid work environment (2 days onsite; 3 days remote), voluntary disability and life insurance options for you and your dependents, an employee EAP, a truly creative and fun working environment, paid training and development opportunities, and amazing opportunities for career growth and personal development. Work Authorization PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. . click apply for full job details
06/25/2026
Full time
Description: Start Date: ASAP Type: Full-time, salary non-exempt position, Monday-Friday Direct Reports: None Travel: None Location: on site 2 days a week; remote 3 days a week after training at (2103 Citwest Blvd., Houston, TX 77042) Immediate Supervisor: Implementation Manager Salary Range: $60,000 to $65,000 base plus up to 5% annual bonus potential Company Background PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry's most effective transportation management system to improve fleet management, delivery systems, and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes. Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMS automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry. Job Description: Implementation Consultant The Implementation Consultant is responsible for the successful deployment of PCS transportation management solutions for carriers, shippers, and brokers. The Implementation Consultant will take ownership of the software implementation and end-user training from the minute the sales contract is executed through the completion of go-live by communicating constantly with the customer and creating and managing the implementation timeline with our customers. The goal of the Implementation Consultant is to project the image of PCS Software, Inc. professionally through telephone interaction, webinars, email communications, project timeline updates, training documentation, etc. and to consistently optimize the customer's experience. You must interact with customers and respond to their inquiries in a professional and courteous manner. This role offers a unique opportunity to grow your career in software support and implementation. You will play a vital role in guiding our customers through successful onboarding and helping them harness the full potential of our software solution. While it is not required that you have an accounting background or come from the trucking industry, it is VERY helpful if you have corporate business knowledge of or an education in Accounting/Finance or Supply Chain Management. This position is also strongy focused on customer service. You need to be a people person to be successful at this position and enjoy helping people and teaching people how to use our system and be a trusted business advisor to them. This role also requires someone who is highly organized and enjoys a regular routine and can handle a heavy workload. As this position involves coaching and teaching clients on how to use our software, existing formal experience as an educational coach or teacher is extremely helpful and well suited to the personality set needed for success. While this role is generally 40-hours a week, there can be overtime required occassionally, and thus, this position is salary, non-exempt. Key Responsibilities: Customer Support: Provide comprehensive online support and training to customers on the use of our software. You are responsible for the setup of the PCS Software customer environment, scheduling training sessions with the customers and tracking customer progress throughout the training process as well as highlighting optional integrations, training classes, add-on modules, and customizations that might benefit the end users. Onboarding: Act as a coach and guide to new customers through the PCS TMS software onboarding process, ensuring a smooth transition. Process Alignment: Understand customers' existing business processes and align them with our software capabilities. Troubleshooting: Resolve software-related issues, ensuring a seamless user experience. Ticket Management: Manage and update support tickets, ensuring timely resolution through implementation. Knowledge Base Management: Create and manage user guides, how-to articles, and demo videos to assist customers. Implementation Oversight: Monitor the execution of deliverables across multiple implementations. Data Migration: Assist customers in migrating existing data onto the PCS TMS platform. Trusted Business Advisor: Walking the customer through becoming an expert in our software and answer any questions customers may have on the accounting, dispatch, or general use of all modules. Customer Service: After a customer goes live on our software, you are responsible for making sure the customer is happy and does not have any technical issues, by scheduling weekly check-up calls with the customer for a designated period-of-time. Customer Success: Proactively participate in administering customer surveys, reviewing the feedback, creating reports, tracking results, and modifying training and project plans as necessary according to customer feedback on ease-of-use data. Subject Matter Expert: You will learn the PCS software platform for shippers, carriers, and brokers and be able to support all aspect of our software to include: Dock and Yard Management, Route Optimization, Dispatch, Accounting, Fleet Management, PCS Mobile, Analytics and Reporting, Freight Audit and Pay, and third part integrations. Requirements: Desired skills and qualifications: Education: Bachelor's degree required; STEM majors, Business Administration majors, Education, or Sports Management majors strongly preferred. (There is a strong link to being technically savvy, understanding accounting principals inside and out, understanding how business operations internally function, and being able to coach/mentor/teach involved in this position.) Experience: Prefer a minimum of 1+ year in technical/software support or B2B customer support or an internship. Customer Service: Exceptional customer service skills with excellent phone, verbal, and written communication abilities. Tech Savvy: Willingness to learn PCS TMS software (training provided.) Experience with a help desk ticketing system is a plus. Experience with MS Office Suite. Authorization: You must be authorized to work in the United States (we cannot sponsor at this time). Location: Must be local to Houston and able to commute to our office 3-days a week. Strong Organizational Skills: Experience onboarding new software customers in an organized manner following a given project plan with formal timelines and documentation is a plus. Transportation Industry Knowledge: Experience in a trucking dispatch, supply chain, logistics, or accounting industry is not required, but a plus. Previous experience teaching, training, or managing new employees or team members, virtually or in person, in any environment is a huge plus. This position requires applicants to have a great deal of patience, a good sense of humor, and a friendly and helpful demeanor. We need Implementation Specialist who care about our customers and about doing a good job each day for each customer. Experience with Salesforce is preferred. Experience with Zoom is preferred. Experience using AI tools to automate tasks and create documentation is preferred. Bilingual communications skills are a plus as well. (Spanish or Indian dialects are a plus.) Why Join PCS? PCS Software, Inc. rewards your hard work with amazing opportunities for career growth and personal development. If you want to be the newest member of a vibrant group of energized technology leaders in an innovative and entrepreneurial environment, then apply online today to start building solutions that customers will love to use and join a company that truly rewards your hard work and values your talented contributions. PCS Software, Inc. is considered one of the best places to work because of our competitive compensation plans, multiple medical benefit plans to choose from to fit your lifesytel and one with up to 100% company paid medical premiums. PCS also pays 100% of the vision insurance premium and 100% for vision insurance premiums. PCS also offers a 401k with a 4% match, unlimited PTO package, 8-hours paid volunteer time annually, hybrid work environment (2 days onsite; 3 days remote), voluntary disability and life insurance options for you and your dependents, an employee EAP, a truly creative and fun working environment, paid training and development opportunities, and amazing opportunities for career growth and personal development. Work Authorization PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. . click apply for full job details
Community Banking Specialist
ACNB BANK Dillsburg, Pennsylvania
Job Description Job Description Position Title: Community Banking Specialist (also known as Platform Specialist, Universal Banker, or Relationship Banker) Location: Dillsburg, PA Are you a banking professional with the drive to provide exceptional service and meet performance goals? Join our team at ACNB Bank , as a Community Banking Specialist at our Dillsburg Office and play a pivotal role in shaping the financial well-being of our clients and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results. What We're Looking For: Education: High school diploma or equivalent required. Banking Experience: Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional relationship-based services . Skills & Qualifications: Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication. Local Expertise: Familiarity with the Dillsburg area and its community is highly preferred. Key Responsibilities: Client Satisfaction: Meet and exceed client satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a client-centric approach aligned with Service Excellence Standards. Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities. Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity. Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions. Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration. What You'll Do: Create exceptional client experiences by assessing financial needs and offering personalized banking solutions. Open deposit accounts and process consumer credit and loan applications with precision and efficiency. Build long-term relationships with clients through needs-based selling and proactive outreach. Stay informed on competitor offerings and market trends to provide clients with valuable insights. Manage risks and regulatory compliance while resolving client inquiries promptly and effectively. Benefits: Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance; Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions; 401K with up to 4% employer match; Generous PTO package plus 12 Bank paid holidays; Career growth and ongoing training and development opportunities; Employee recognition & service awards. Why Join Us? Be part of a dynamic, client-focused environment where your expertise and commitment to excellence make a tangible impact. We value collaboration, growth, and innovation-helping you achieve professional milestones while contributing to the success of our team and community. Take your career to the next level by applying online! -employment Location: 3 Tristan Dr, Dillsburg, PA 17019 ACNB Bank is an Equal Opportunity Employer.
06/25/2026
Full time
Job Description Job Description Position Title: Community Banking Specialist (also known as Platform Specialist, Universal Banker, or Relationship Banker) Location: Dillsburg, PA Are you a banking professional with the drive to provide exceptional service and meet performance goals? Join our team at ACNB Bank , as a Community Banking Specialist at our Dillsburg Office and play a pivotal role in shaping the financial well-being of our clients and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results. What We're Looking For: Education: High school diploma or equivalent required. Banking Experience: Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional relationship-based services . Skills & Qualifications: Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication. Local Expertise: Familiarity with the Dillsburg area and its community is highly preferred. Key Responsibilities: Client Satisfaction: Meet and exceed client satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a client-centric approach aligned with Service Excellence Standards. Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities. Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity. Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions. Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration. What You'll Do: Create exceptional client experiences by assessing financial needs and offering personalized banking solutions. Open deposit accounts and process consumer credit and loan applications with precision and efficiency. Build long-term relationships with clients through needs-based selling and proactive outreach. Stay informed on competitor offerings and market trends to provide clients with valuable insights. Manage risks and regulatory compliance while resolving client inquiries promptly and effectively. Benefits: Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance; Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions; 401K with up to 4% employer match; Generous PTO package plus 12 Bank paid holidays; Career growth and ongoing training and development opportunities; Employee recognition & service awards. Why Join Us? Be part of a dynamic, client-focused environment where your expertise and commitment to excellence make a tangible impact. We value collaboration, growth, and innovation-helping you achieve professional milestones while contributing to the success of our team and community. Take your career to the next level by applying online! -employment Location: 3 Tristan Dr, Dillsburg, PA 17019 ACNB Bank is an Equal Opportunity Employer.
Banking Central Operations Specialist
Marquee Staffing - OC Artesia, California
Job Description Job Description Banking Central Operations Specialist (Contract LOA, 3 months) $26/hr Monday - Friday Choice of 1 of 3 locations Cerritos, Santa Clarita, or Rancho Mirage 100% Onsite JOB SUMMARY: Provide AMAZING customer experience to all internal customers of the bank while efficiently processing incoming and outgoing wire requests. Exercise appropriate review of all wire transactions to mitigate risk to our bank clients and to the bank itself and to remain in compliance with all regulatory guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Process incoming and outgoing domestic and USD international wire transfers through applicable bank systems daily in accordance with all wire transfer deadlines. Perform customer call back for potentially fraudulent activity identified through monitoring processes established by the Bank or per customer request. Reconcile all wire activity processed through the Wire Automation platform to the Federal Reserve Bank and correspondent general ledger account daily. Process service messages, drawdowns, returns and requests for reversal transactions. Research and resolve inquiries and exceptions as requested. Create advice notifications upon customer request. Provide support and address customer and employee inquiries/issues related to wire transfers. Provide documentation for certifications and reporting. Monitor and process incoming and outgoing wires from exception queues through to completion as assigned. Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations. Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations. Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required. Reliable and regular attendance on the job. Other duties as assigned. Company Description Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today! Company Description Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today!
06/25/2026
Full time
Job Description Job Description Banking Central Operations Specialist (Contract LOA, 3 months) $26/hr Monday - Friday Choice of 1 of 3 locations Cerritos, Santa Clarita, or Rancho Mirage 100% Onsite JOB SUMMARY: Provide AMAZING customer experience to all internal customers of the bank while efficiently processing incoming and outgoing wire requests. Exercise appropriate review of all wire transactions to mitigate risk to our bank clients and to the bank itself and to remain in compliance with all regulatory guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Process incoming and outgoing domestic and USD international wire transfers through applicable bank systems daily in accordance with all wire transfer deadlines. Perform customer call back for potentially fraudulent activity identified through monitoring processes established by the Bank or per customer request. Reconcile all wire activity processed through the Wire Automation platform to the Federal Reserve Bank and correspondent general ledger account daily. Process service messages, drawdowns, returns and requests for reversal transactions. Research and resolve inquiries and exceptions as requested. Create advice notifications upon customer request. Provide support and address customer and employee inquiries/issues related to wire transfers. Provide documentation for certifications and reporting. Monitor and process incoming and outgoing wires from exception queues through to completion as assigned. Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations. Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations. Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required. Reliable and regular attendance on the job. Other duties as assigned. Company Description Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today! Company Description Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today!
Principal Information Technology Analyst
Superior Court of California, County of Butte Oroville, California
The Superior Court of California, County of Butte is now accepting applications for: Principal Information Technology Analyst Application Deadline: July 7, 2026 About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Information Technology Director, the Principal Information Technology Analyst serves as a highly skilled generalist and key technical leader responsible for addressing the court's technology needs, high-priority projects, and critical system upgrades. This role provides expert-level support in networking, systems administration, cybersecurity, enterprise applications, and cloud infrastructure, ensuring the stability and modernization of the court's information technology environment. This position serves as the second-in-command within the Information Technology Department. The incumbent assists with strategic planning, complex technical initiatives, project prioritization, and policy implementation. The incumbent may provide supervisory oversight and direction, and/or training to subordinate staff if assigned to do so. The Principal Information Technology Analyst role requires strong leadership, cross-functional expertise within the information technology field, and hands-on problem-solving skills to support critical information technology functions and ensure long-term systems sustainability. This is a full-time, at-will position that is exempt from the Fair Labor Standards Act (FLSA). The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Leads strategic initiatives to address the court's technology needs, modernize information technology infrastructure, and improve system efficiency. Serves as the primary technical lead for complex information technology projects, including enterprise application deployments, cybersecurity enhancements, cloud migrations, and network modernization. Assesses, designs, and implements solutions to optimize court information technology infrastructure, including servers, networks, databases, software, and cloud environments. Provides support to programmer functions such as development and maintenance of custom applications, query and report creation, evaluating source code and creating documentation, and designing systems architecture. Develops and enforces information technology policies, procedures, and security protocols in collaboration with leadership. Provides expert-level support in multiple information technology domains, including systems administration, software development, cybersecurity, and data management. Identifies and resolves critical technical issues affecting information technology operations, escalating as needed. Leads the evaluation and recommendation of new technologies and vendor solutions to meet court needs. Assists in disaster recovery and business continuity planning, ensuring information technology infrastructure and systems resiliency and preparedness. Develops and maintains comprehensive documentation, including system configurations, technical standards, and operational procedures. Acts as a technical liaison between the Information Technology Division and other divisions, ensuring clear communication and responsive services. Represents the court in local, state, or industry information technology committees and collaborates with external partners on technology-related initiatives. Performs other related duties as assigned. Knowledge of: Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures in the information technology field. General practices and specific software pertinent and unique to the court. Local Area Network (LAN), Virtual Local Area Network (VLAN), and Wide Area Network (WAN) administration and network engineering principles, including server/client protocols. Advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including word processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Emerging technology trends, including artificial intelligence, automation, and cloud services. Principles of risk management, data security, and regulatory compliance. Ability to: Lead high-level information technology initiatives with minimal supervision, making independent technical decisions. Read, interpret, and apply complex technical publications, manuals, and other documents. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and other external entities and partners. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. Exercise initiative in developing and applying effective operating procedures applicable to information technology and office automation programs in a multiple operating system environment. Administer projects, as part of a team or as project lead, within the project scope, time constraints, and resource constraints to achieve the desired objective. Manage and maintain a hybrid server environment, including Microsoft Exchange mail servers. Work under the pressure of deadlines, conflicting demands, and emergencies. Mentor and provide guidance to Information Technology Division staff without direct supervisory authority. Complete all duties as assigned timely and accurately. Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of progressively responsible information technology experience with at least two (2) years in a senior or specialist capacity managing complex IT projects and/or enterprise systems. Education: Possession of Bachelor's Degree in Computer Science, MIS, Business Information Systems, or closely related field. Certifications: CCISP and current Microsoft certifications or experience that demonstrate foundational knowledge and the ability to manage a Microsoft 365 tenant. . click apply for full job details
06/25/2026
Full time
The Superior Court of California, County of Butte is now accepting applications for: Principal Information Technology Analyst Application Deadline: July 7, 2026 About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Information Technology Director, the Principal Information Technology Analyst serves as a highly skilled generalist and key technical leader responsible for addressing the court's technology needs, high-priority projects, and critical system upgrades. This role provides expert-level support in networking, systems administration, cybersecurity, enterprise applications, and cloud infrastructure, ensuring the stability and modernization of the court's information technology environment. This position serves as the second-in-command within the Information Technology Department. The incumbent assists with strategic planning, complex technical initiatives, project prioritization, and policy implementation. The incumbent may provide supervisory oversight and direction, and/or training to subordinate staff if assigned to do so. The Principal Information Technology Analyst role requires strong leadership, cross-functional expertise within the information technology field, and hands-on problem-solving skills to support critical information technology functions and ensure long-term systems sustainability. This is a full-time, at-will position that is exempt from the Fair Labor Standards Act (FLSA). The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Leads strategic initiatives to address the court's technology needs, modernize information technology infrastructure, and improve system efficiency. Serves as the primary technical lead for complex information technology projects, including enterprise application deployments, cybersecurity enhancements, cloud migrations, and network modernization. Assesses, designs, and implements solutions to optimize court information technology infrastructure, including servers, networks, databases, software, and cloud environments. Provides support to programmer functions such as development and maintenance of custom applications, query and report creation, evaluating source code and creating documentation, and designing systems architecture. Develops and enforces information technology policies, procedures, and security protocols in collaboration with leadership. Provides expert-level support in multiple information technology domains, including systems administration, software development, cybersecurity, and data management. Identifies and resolves critical technical issues affecting information technology operations, escalating as needed. Leads the evaluation and recommendation of new technologies and vendor solutions to meet court needs. Assists in disaster recovery and business continuity planning, ensuring information technology infrastructure and systems resiliency and preparedness. Develops and maintains comprehensive documentation, including system configurations, technical standards, and operational procedures. Acts as a technical liaison between the Information Technology Division and other divisions, ensuring clear communication and responsive services. Represents the court in local, state, or industry information technology committees and collaborates with external partners on technology-related initiatives. Performs other related duties as assigned. Knowledge of: Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures in the information technology field. General practices and specific software pertinent and unique to the court. Local Area Network (LAN), Virtual Local Area Network (VLAN), and Wide Area Network (WAN) administration and network engineering principles, including server/client protocols. Advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including word processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Emerging technology trends, including artificial intelligence, automation, and cloud services. Principles of risk management, data security, and regulatory compliance. Ability to: Lead high-level information technology initiatives with minimal supervision, making independent technical decisions. Read, interpret, and apply complex technical publications, manuals, and other documents. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and other external entities and partners. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. Exercise initiative in developing and applying effective operating procedures applicable to information technology and office automation programs in a multiple operating system environment. Administer projects, as part of a team or as project lead, within the project scope, time constraints, and resource constraints to achieve the desired objective. Manage and maintain a hybrid server environment, including Microsoft Exchange mail servers. Work under the pressure of deadlines, conflicting demands, and emergencies. Mentor and provide guidance to Information Technology Division staff without direct supervisory authority. Complete all duties as assigned timely and accurately. Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of progressively responsible information technology experience with at least two (2) years in a senior or specialist capacity managing complex IT projects and/or enterprise systems. Education: Possession of Bachelor's Degree in Computer Science, MIS, Business Information Systems, or closely related field. Certifications: CCISP and current Microsoft certifications or experience that demonstrate foundational knowledge and the ability to manage a Microsoft 365 tenant. . click apply for full job details
Digital Banking Specialist
Park State Bank Two Harbors, Minnesota
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Digital Banking Specialist supports the administration, maintenance, and daily operations of the bank's consumer digital banking platform, including the Banno Digital Platform. This role serves as a key internal resource for employees, providing support for digital banking services, troubleshooting issues, and ensuring a seamless customer experience across online and mobile channels. The Specialist works closely with internal teams and systems within the Jack Henry SilverLake environment to ensure digital banking services are accurate, efficient, and aligned with customer needs and bank standards. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Digital Banking Support & Customer Experience Serve as a subject matter resource for consumer digital banking products and services within the Banno platform, including online banking, mobile banking, bill pay, eStatements, mobile deposit, and debit card controls. Provide support to employees and customers with digital banking needs, including login assistance, troubleshooting, enrollment support, and general navigation guidance. Resolve digital banking issues promptly while escalating system or service concerns as appropriate. Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration Perform daily operational functions within Banno and related systems, including user maintenance, entitlements, service enrollment, reporting, and issue resolution. Monitor digital banking reports and perform routine system maintenance and cleanup activities. Support integrations between SilverLake and Banno by assisting with troubleshooting account visibility issues, data discrepancies, and service interruptions. Support testing, implementation, and rollout of digital banking updates, enhancements, integrations, and new features. Procedures, Training & Continuous Improvement Maintain digital banking procedures, job aids, and internal documentation to ensure consistency and accuracy. Assist with the development of training materials and serve as a resource for frontline and support staff on digital banking products and processes. Identify operational issues and recommend process improvements to enhance efficiency and the overall digital banking experience. Assist in gathering employee and customer feedback to support ongoing product and service enhancements. Compliance & Professional Development Maintain knowledge of and comply with all applicable bank policies, procedures, regulatory requirements, and information security standards, including BSA and AML requirements. ROLE QUALIFICATIONS: Education: Preferred: 2-year or 4-year accounting, business or related degree is preferred. Experience: 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Other Skills and Abilities: Effective communication and collaboration skills, with the ability to support both employees and customers. Ability to manage multiple priorities and work independently. Understanding of banking regulations and operational controls preferred. Demonstration of strong analytical and critical thinking skills. Attention to detail and ability to work independently. Knowledge of relevant fraud detection tools and software. Familiarity with banking regulations and security protocols. Polished and strong communication, written and listening skills. Ability to maintain confidentiality and manage sensitive information. Resourceful, well-organized and ability to multitask. PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings. Demonstration of Core Values. Fraud Loss Volume. Audit Performance. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: High School Diploma or equivalent 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Compensation details: 24-27 Hourly Wage PI0f5-
06/24/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Digital Banking Specialist supports the administration, maintenance, and daily operations of the bank's consumer digital banking platform, including the Banno Digital Platform. This role serves as a key internal resource for employees, providing support for digital banking services, troubleshooting issues, and ensuring a seamless customer experience across online and mobile channels. The Specialist works closely with internal teams and systems within the Jack Henry SilverLake environment to ensure digital banking services are accurate, efficient, and aligned with customer needs and bank standards. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Digital Banking Support & Customer Experience Serve as a subject matter resource for consumer digital banking products and services within the Banno platform, including online banking, mobile banking, bill pay, eStatements, mobile deposit, and debit card controls. Provide support to employees and customers with digital banking needs, including login assistance, troubleshooting, enrollment support, and general navigation guidance. Resolve digital banking issues promptly while escalating system or service concerns as appropriate. Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration Perform daily operational functions within Banno and related systems, including user maintenance, entitlements, service enrollment, reporting, and issue resolution. Monitor digital banking reports and perform routine system maintenance and cleanup activities. Support integrations between SilverLake and Banno by assisting with troubleshooting account visibility issues, data discrepancies, and service interruptions. Support testing, implementation, and rollout of digital banking updates, enhancements, integrations, and new features. Procedures, Training & Continuous Improvement Maintain digital banking procedures, job aids, and internal documentation to ensure consistency and accuracy. Assist with the development of training materials and serve as a resource for frontline and support staff on digital banking products and processes. Identify operational issues and recommend process improvements to enhance efficiency and the overall digital banking experience. Assist in gathering employee and customer feedback to support ongoing product and service enhancements. Compliance & Professional Development Maintain knowledge of and comply with all applicable bank policies, procedures, regulatory requirements, and information security standards, including BSA and AML requirements. ROLE QUALIFICATIONS: Education: Preferred: 2-year or 4-year accounting, business or related degree is preferred. Experience: 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Other Skills and Abilities: Effective communication and collaboration skills, with the ability to support both employees and customers. Ability to manage multiple priorities and work independently. Understanding of banking regulations and operational controls preferred. Demonstration of strong analytical and critical thinking skills. Attention to detail and ability to work independently. Knowledge of relevant fraud detection tools and software. Familiarity with banking regulations and security protocols. Polished and strong communication, written and listening skills. Ability to maintain confidentiality and manage sensitive information. Resourceful, well-organized and ability to multitask. PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings. Demonstration of Core Values. Fraud Loss Volume. Audit Performance. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: High School Diploma or equivalent 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Compensation details: 24-27 Hourly Wage PI0f5-
Payment Operations Lead
Park State Bank Duluth, Minnesota
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Payment Operations Lead serves as the day-to-day team coordinator and subject matter resource for payment operations, supporting ACH, wires, item processing exceptions, Treasury Management service setup, and assigned settlement functions. This role provides workflow oversight, quality control, training support, and escalation management while ensuring adherence to internal controls, regulatory requirements, and service standards. The Lead partners closely with the Payment Operations Manager to drive consistency, reduce errors/exceptions, and strengthen operational risk practices. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Coordinate daily work assignments, queue management, and coverage plans to meet cutoffs and service levels. Perform regular daily department responsibilities consistent with a senior or experienced specialist. Serve as the first point of escalation for complex processing questions, exception items, and time-sensitive client needs. Perform quality reviews on activities (e.g., wires, ACH exception handling, limit/parameter changes) per policy and approval authority Ensuring required documentation completed accurately and consistently. Maintain job aids and assist with procedure updates Assist Payment Operations Manager in partnering with internal teams and vendors to resolve operational issues and implement improvements. Contribute to reporting (e.g., volumes, exceptions, aging, errors,) and highlight trends/opportunities to the Manager Maintain individual production standards while balancing lead and project duties. Serve as a reliable operational back up for key functions during absences or high-volume periods. Monitor payment and Treasury Management queues and processing workflows to ensure timely task completion and adherence to service level agreements. Provide risk-focused oversight of payment activities to safeguard against fraud. Stay informed of changes in payment regulations and industry's best practices and implement necessary updates to ensure compliance. Assist with internal and external audits by providing relevant information and documentation. ROLE QUALIFICATIONS: Education Required: High School Diploma or equivalent. EXPERIENCE 3-5+ years in payment operations or related banking operations; strong preference in SilverLake core processing systems. Experience supporting or coordinating with third-party fintech or payment service providers (e.g., ACH, wires, digital payment platforms). Professional Certifications (Preferred) Accredited ACH Professional (AAP) National Check Professional (NCP) Accredited Payments Risk Professional (APRP) Strong preference given to candidates who currently hold one or more of these certifications or demonstrate the ability and commitment to obtain appropriate accreditation within a reasonable time frame. OTHER SKILLS AND ABILITIES Strong communication skills Customer service focused Self-motivated Maintain confidentiality of customer information Resourceful, well organized, and able to multitask Effective problem-solving and decision-making skills Strong attention to detail PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings Demonstration of Core Values Adherence to bank policy and procedures WORKING CONDITIONS: Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. WORK LOCATIONS Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Please review the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron & Biwabik DULUTH/NORTH SHORE MARKET: Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Requirements: ROLE QUALIFICATIONS: Education Required: High School Diploma or equivalent. EXPERIENCE 3-5+ years in payment operations or related banking operations; strong preference in SilverLake core processing systems. Experience supporting or coordinating with third-party fintech or payment service providers (e.g., ACH, wires, digital payment platforms). Compensation details: 24-27 Hourly Wage PI4cb5e91cdbc6-3428
06/24/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Payment Operations Lead serves as the day-to-day team coordinator and subject matter resource for payment operations, supporting ACH, wires, item processing exceptions, Treasury Management service setup, and assigned settlement functions. This role provides workflow oversight, quality control, training support, and escalation management while ensuring adherence to internal controls, regulatory requirements, and service standards. The Lead partners closely with the Payment Operations Manager to drive consistency, reduce errors/exceptions, and strengthen operational risk practices. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Coordinate daily work assignments, queue management, and coverage plans to meet cutoffs and service levels. Perform regular daily department responsibilities consistent with a senior or experienced specialist. Serve as the first point of escalation for complex processing questions, exception items, and time-sensitive client needs. Perform quality reviews on activities (e.g., wires, ACH exception handling, limit/parameter changes) per policy and approval authority Ensuring required documentation completed accurately and consistently. Maintain job aids and assist with procedure updates Assist Payment Operations Manager in partnering with internal teams and vendors to resolve operational issues and implement improvements. Contribute to reporting (e.g., volumes, exceptions, aging, errors,) and highlight trends/opportunities to the Manager Maintain individual production standards while balancing lead and project duties. Serve as a reliable operational back up for key functions during absences or high-volume periods. Monitor payment and Treasury Management queues and processing workflows to ensure timely task completion and adherence to service level agreements. Provide risk-focused oversight of payment activities to safeguard against fraud. Stay informed of changes in payment regulations and industry's best practices and implement necessary updates to ensure compliance. Assist with internal and external audits by providing relevant information and documentation. ROLE QUALIFICATIONS: Education Required: High School Diploma or equivalent. EXPERIENCE 3-5+ years in payment operations or related banking operations; strong preference in SilverLake core processing systems. Experience supporting or coordinating with third-party fintech or payment service providers (e.g., ACH, wires, digital payment platforms). Professional Certifications (Preferred) Accredited ACH Professional (AAP) National Check Professional (NCP) Accredited Payments Risk Professional (APRP) Strong preference given to candidates who currently hold one or more of these certifications or demonstrate the ability and commitment to obtain appropriate accreditation within a reasonable time frame. OTHER SKILLS AND ABILITIES Strong communication skills Customer service focused Self-motivated Maintain confidentiality of customer information Resourceful, well organized, and able to multitask Effective problem-solving and decision-making skills Strong attention to detail PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings Demonstration of Core Values Adherence to bank policy and procedures WORKING CONDITIONS: Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. WORK LOCATIONS Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Please review the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron & Biwabik DULUTH/NORTH SHORE MARKET: Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Requirements: ROLE QUALIFICATIONS: Education Required: High School Diploma or equivalent. EXPERIENCE 3-5+ years in payment operations or related banking operations; strong preference in SilverLake core processing systems. Experience supporting or coordinating with third-party fintech or payment service providers (e.g., ACH, wires, digital payment platforms). Compensation details: 24-27 Hourly Wage PI4cb5e91cdbc6-3428
Payment Operations Lead
Park State Bank Hibbing, Minnesota
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Payment Operations Lead serves as the day-to-day team coordinator and subject matter resource for payment operations, supporting ACH, wires, item processing exceptions, Treasury Management service setup, and assigned settlement functions. This role provides workflow oversight, quality control, training support, and escalation management while ensuring adherence to internal controls, regulatory requirements, and service standards. The Lead partners closely with the Payment Operations Manager to drive consistency, reduce errors/exceptions, and strengthen operational risk practices. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Coordinate daily work assignments, queue management, and coverage plans to meet cutoffs and service levels. Perform regular daily department responsibilities consistent with a senior or experienced specialist. Serve as the first point of escalation for complex processing questions, exception items, and time-sensitive client needs. Perform quality reviews on activities (e.g., wires, ACH exception handling, limit/parameter changes) per policy and approval authority Ensuring required documentation completed accurately and consistently. Maintain job aids and assist with procedure updates Assist Payment Operations Manager in partnering with internal teams and vendors to resolve operational issues and implement improvements. Contribute to reporting (e.g., volumes, exceptions, aging, errors,) and highlight trends/opportunities to the Manager Maintain individual production standards while balancing lead and project duties. Serve as a reliable operational back up for key functions during absences or high-volume periods. Monitor payment and Treasury Management queues and processing workflows to ensure timely task completion and adherence to service level agreements. Provide risk-focused oversight of payment activities to safeguard against fraud. Stay informed of changes in payment regulations and industry's best practices and implement necessary updates to ensure compliance. Assist with internal and external audits by providing relevant information and documentation. ROLE QUALIFICATIONS: Education Required: High School Diploma or equivalent. EXPERIENCE 3-5+ years in payment operations or related banking operations; strong preference in SilverLake core processing systems. Experience supporting or coordinating with third-party fintech or payment service providers (e.g., ACH, wires, digital payment platforms). Professional Certifications (Preferred) Accredited ACH Professional (AAP) National Check Professional (NCP) Accredited Payments Risk Professional (APRP) Strong preference given to candidates who currently hold one or more of these certifications or demonstrate the ability and commitment to obtain appropriate accreditation within a reasonable time frame. OTHER SKILLS AND ABILITIES Strong communication skills Customer service focused Self-motivated Maintain confidentiality of customer information Resourceful, well organized, and able to multitask Effective problem-solving and decision-making skills Strong attention to detail PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings Demonstration of Core Values Adherence to bank policy and procedures WORKING CONDITIONS: Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. WORK LOCATIONS Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Please review the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron & Biwabik DULUTH/NORTH SHORE MARKET: Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Requirements: ROLE QUALIFICATIONS: Education Required: High School Diploma or equivalent. EXPERIENCE 3-5+ years in payment operations or related banking operations; strong preference in SilverLake core processing systems. Experience supporting or coordinating with third-party fintech or payment service providers (e.g., ACH, wires, digital payment platforms). Compensation details: 24-27 Hourly Wage PIcc3cdfe8c7d5-3425
06/24/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Payment Operations Lead serves as the day-to-day team coordinator and subject matter resource for payment operations, supporting ACH, wires, item processing exceptions, Treasury Management service setup, and assigned settlement functions. This role provides workflow oversight, quality control, training support, and escalation management while ensuring adherence to internal controls, regulatory requirements, and service standards. The Lead partners closely with the Payment Operations Manager to drive consistency, reduce errors/exceptions, and strengthen operational risk practices. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Coordinate daily work assignments, queue management, and coverage plans to meet cutoffs and service levels. Perform regular daily department responsibilities consistent with a senior or experienced specialist. Serve as the first point of escalation for complex processing questions, exception items, and time-sensitive client needs. Perform quality reviews on activities (e.g., wires, ACH exception handling, limit/parameter changes) per policy and approval authority Ensuring required documentation completed accurately and consistently. Maintain job aids and assist with procedure updates Assist Payment Operations Manager in partnering with internal teams and vendors to resolve operational issues and implement improvements. Contribute to reporting (e.g., volumes, exceptions, aging, errors,) and highlight trends/opportunities to the Manager Maintain individual production standards while balancing lead and project duties. Serve as a reliable operational back up for key functions during absences or high-volume periods. Monitor payment and Treasury Management queues and processing workflows to ensure timely task completion and adherence to service level agreements. Provide risk-focused oversight of payment activities to safeguard against fraud. Stay informed of changes in payment regulations and industry's best practices and implement necessary updates to ensure compliance. Assist with internal and external audits by providing relevant information and documentation. ROLE QUALIFICATIONS: Education Required: High School Diploma or equivalent. EXPERIENCE 3-5+ years in payment operations or related banking operations; strong preference in SilverLake core processing systems. Experience supporting or coordinating with third-party fintech or payment service providers (e.g., ACH, wires, digital payment platforms). Professional Certifications (Preferred) Accredited ACH Professional (AAP) National Check Professional (NCP) Accredited Payments Risk Professional (APRP) Strong preference given to candidates who currently hold one or more of these certifications or demonstrate the ability and commitment to obtain appropriate accreditation within a reasonable time frame. OTHER SKILLS AND ABILITIES Strong communication skills Customer service focused Self-motivated Maintain confidentiality of customer information Resourceful, well organized, and able to multitask Effective problem-solving and decision-making skills Strong attention to detail PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings Demonstration of Core Values Adherence to bank policy and procedures WORKING CONDITIONS: Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. WORK LOCATIONS Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Please review the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron & Biwabik DULUTH/NORTH SHORE MARKET: Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Requirements: ROLE QUALIFICATIONS: Education Required: High School Diploma or equivalent. EXPERIENCE 3-5+ years in payment operations or related banking operations; strong preference in SilverLake core processing systems. Experience supporting or coordinating with third-party fintech or payment service providers (e.g., ACH, wires, digital payment platforms). Compensation details: 24-27 Hourly Wage PIcc3cdfe8c7d5-3425
Digital Banking Specialist
Park State Bank Virginia, Minnesota
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Digital Banking Specialist supports the administration, maintenance, and daily operations of the bank's consumer digital banking platform, including the Banno Digital Platform. This role serves as a key internal resource for employees, providing support for digital banking services, troubleshooting issues, and ensuring a seamless customer experience across online and mobile channels. The Specialist works closely with internal teams and systems within the Jack Henry SilverLake environment to ensure digital banking services are accurate, efficient, and aligned with customer needs and bank standards. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Digital Banking Support & Customer Experience Serve as a subject matter resource for consumer digital banking products and services within the Banno platform, including online banking, mobile banking, bill pay, eStatements, mobile deposit, and debit card controls. Provide support to employees and customers with digital banking needs, including login assistance, troubleshooting, enrollment support, and general navigation guidance. Resolve digital banking issues promptly while escalating system or service concerns as appropriate. Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration Perform daily operational functions within Banno and related systems, including user maintenance, entitlements, service enrollment, reporting, and issue resolution. Monitor digital banking reports and perform routine system maintenance and cleanup activities. Support integrations between SilverLake and Banno by assisting with troubleshooting account visibility issues, data discrepancies, and service interruptions. Support testing, implementation, and rollout of digital banking updates, enhancements, integrations, and new features. Procedures, Training & Continuous Improvement Maintain digital banking procedures, job aids, and internal documentation to ensure consistency and accuracy. Assist with the development of training materials and serve as a resource for frontline and support staff on digital banking products and processes. Identify operational issues and recommend process improvements to enhance efficiency and the overall digital banking experience. Assist in gathering employee and customer feedback to support ongoing product and service enhancements. Compliance & Professional Development Maintain knowledge of and comply with all applicable bank policies, procedures, regulatory requirements, and information security standards, including BSA and AML requirements. ROLE QUALIFICATIONS: Education: Preferred: 2-year or 4-year accounting, business or related degree is preferred. Experience: 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Other Skills and Abilities: Effective communication and collaboration skills, with the ability to support both employees and customers. Ability to manage multiple priorities and work independently. Understanding of banking regulations and operational controls preferred. Demonstration of strong analytical and critical thinking skills. Attention to detail and ability to work independently. Knowledge of relevant fraud detection tools and software. Familiarity with banking regulations and security protocols. Polished and strong communication, written and listening skills. Ability to maintain confidentiality and manage sensitive information. Resourceful, well-organized and ability to multitask. PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings. Demonstration of Core Values. Fraud Loss Volume. Audit Performance. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: High School Diploma or equivalent 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Compensation details: 24-27 Hourly Wage PI7dfb1c5-
06/24/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Digital Banking Specialist supports the administration, maintenance, and daily operations of the bank's consumer digital banking platform, including the Banno Digital Platform. This role serves as a key internal resource for employees, providing support for digital banking services, troubleshooting issues, and ensuring a seamless customer experience across online and mobile channels. The Specialist works closely with internal teams and systems within the Jack Henry SilverLake environment to ensure digital banking services are accurate, efficient, and aligned with customer needs and bank standards. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Digital Banking Support & Customer Experience Serve as a subject matter resource for consumer digital banking products and services within the Banno platform, including online banking, mobile banking, bill pay, eStatements, mobile deposit, and debit card controls. Provide support to employees and customers with digital banking needs, including login assistance, troubleshooting, enrollment support, and general navigation guidance. Resolve digital banking issues promptly while escalating system or service concerns as appropriate. Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration Perform daily operational functions within Banno and related systems, including user maintenance, entitlements, service enrollment, reporting, and issue resolution. Monitor digital banking reports and perform routine system maintenance and cleanup activities. Support integrations between SilverLake and Banno by assisting with troubleshooting account visibility issues, data discrepancies, and service interruptions. Support testing, implementation, and rollout of digital banking updates, enhancements, integrations, and new features. Procedures, Training & Continuous Improvement Maintain digital banking procedures, job aids, and internal documentation to ensure consistency and accuracy. Assist with the development of training materials and serve as a resource for frontline and support staff on digital banking products and processes. Identify operational issues and recommend process improvements to enhance efficiency and the overall digital banking experience. Assist in gathering employee and customer feedback to support ongoing product and service enhancements. Compliance & Professional Development Maintain knowledge of and comply with all applicable bank policies, procedures, regulatory requirements, and information security standards, including BSA and AML requirements. ROLE QUALIFICATIONS: Education: Preferred: 2-year or 4-year accounting, business or related degree is preferred. Experience: 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Other Skills and Abilities: Effective communication and collaboration skills, with the ability to support both employees and customers. Ability to manage multiple priorities and work independently. Understanding of banking regulations and operational controls preferred. Demonstration of strong analytical and critical thinking skills. Attention to detail and ability to work independently. Knowledge of relevant fraud detection tools and software. Familiarity with banking regulations and security protocols. Polished and strong communication, written and listening skills. Ability to maintain confidentiality and manage sensitive information. Resourceful, well-organized and ability to multitask. PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings. Demonstration of Core Values. Fraud Loss Volume. Audit Performance. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: High School Diploma or equivalent 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Compensation details: 24-27 Hourly Wage PI7dfb1c5-
Client Service Specialist
Park State Bank Grand Rapids, Minnesota
Description: POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements: High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality Compensation details: 18-20 Hourly Wage PI3e72ae5-
06/24/2026
Full time
Description: POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements: High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality Compensation details: 18-20 Hourly Wage PI3e72ae5-
Client Service Specialist
Park State Bank Hibbing, Minnesota
Description: POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements: High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality Compensation details: 18-20 Hourly Wage PI9c7ce2ca54eb-4386
06/24/2026
Full time
Description: POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements: High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality Compensation details: 18-20 Hourly Wage PI9c7ce2ca54eb-4386
Digital Banking Specialist
Park State Bank Hibbing, Minnesota
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Digital Banking Specialist supports the administration, maintenance, and daily operations of the bank's consumer digital banking platform, including the Banno Digital Platform. This role serves as a key internal resource for employees, providing support for digital banking services, troubleshooting issues, and ensuring a seamless customer experience across online and mobile channels. The Specialist works closely with internal teams and systems within the Jack Henry SilverLake environment to ensure digital banking services are accurate, efficient, and aligned with customer needs and bank standards. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Digital Banking Support & Customer Experience Serve as a subject matter resource for consumer digital banking products and services within the Banno platform, including online banking, mobile banking, bill pay, eStatements, mobile deposit, and debit card controls. Provide support to employees and customers with digital banking needs, including login assistance, troubleshooting, enrollment support, and general navigation guidance. Resolve digital banking issues promptly while escalating system or service concerns as appropriate. Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration Perform daily operational functions within Banno and related systems, including user maintenance, entitlements, service enrollment, reporting, and issue resolution. Monitor digital banking reports and perform routine system maintenance and cleanup activities. Support integrations between SilverLake and Banno by assisting with troubleshooting account visibility issues, data discrepancies, and service interruptions. Support testing, implementation, and rollout of digital banking updates, enhancements, integrations, and new features. Procedures, Training & Continuous Improvement Maintain digital banking procedures, job aids, and internal documentation to ensure consistency and accuracy. Assist with the development of training materials and serve as a resource for frontline and support staff on digital banking products and processes. Identify operational issues and recommend process improvements to enhance efficiency and the overall digital banking experience. Assist in gathering employee and customer feedback to support ongoing product and service enhancements. Compliance & Professional Development Maintain knowledge of and comply with all applicable bank policies, procedures, regulatory requirements, and information security standards, including BSA and AML requirements. ROLE QUALIFICATIONS: Education: Preferred: 2-year or 4-year accounting, business or related degree is preferred. Experience: 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Other Skills and Abilities: Effective communication and collaboration skills, with the ability to support both employees and customers. Ability to manage multiple priorities and work independently. Understanding of banking regulations and operational controls preferred. Demonstration of strong analytical and critical thinking skills. Attention to detail and ability to work independently. Knowledge of relevant fraud detection tools and software. Familiarity with banking regulations and security protocols. Polished and strong communication, written and listening skills. Ability to maintain confidentiality and manage sensitive information. Resourceful, well-organized and ability to multitask. PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings. Demonstration of Core Values. Fraud Loss Volume. Audit Performance. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: High School Diploma or equivalent 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Compensation details: 24-27 Hourly Wage PIe447dafcedec-1161
06/24/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Digital Banking Specialist supports the administration, maintenance, and daily operations of the bank's consumer digital banking platform, including the Banno Digital Platform. This role serves as a key internal resource for employees, providing support for digital banking services, troubleshooting issues, and ensuring a seamless customer experience across online and mobile channels. The Specialist works closely with internal teams and systems within the Jack Henry SilverLake environment to ensure digital banking services are accurate, efficient, and aligned with customer needs and bank standards. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Digital Banking Support & Customer Experience Serve as a subject matter resource for consumer digital banking products and services within the Banno platform, including online banking, mobile banking, bill pay, eStatements, mobile deposit, and debit card controls. Provide support to employees and customers with digital banking needs, including login assistance, troubleshooting, enrollment support, and general navigation guidance. Resolve digital banking issues promptly while escalating system or service concerns as appropriate. Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration Perform daily operational functions within Banno and related systems, including user maintenance, entitlements, service enrollment, reporting, and issue resolution. Monitor digital banking reports and perform routine system maintenance and cleanup activities. Support integrations between SilverLake and Banno by assisting with troubleshooting account visibility issues, data discrepancies, and service interruptions. Support testing, implementation, and rollout of digital banking updates, enhancements, integrations, and new features. Procedures, Training & Continuous Improvement Maintain digital banking procedures, job aids, and internal documentation to ensure consistency and accuracy. Assist with the development of training materials and serve as a resource for frontline and support staff on digital banking products and processes. Identify operational issues and recommend process improvements to enhance efficiency and the overall digital banking experience. Assist in gathering employee and customer feedback to support ongoing product and service enhancements. Compliance & Professional Development Maintain knowledge of and comply with all applicable bank policies, procedures, regulatory requirements, and information security standards, including BSA and AML requirements. ROLE QUALIFICATIONS: Education: Preferred: 2-year or 4-year accounting, business or related degree is preferred. Experience: 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Other Skills and Abilities: Effective communication and collaboration skills, with the ability to support both employees and customers. Ability to manage multiple priorities and work independently. Understanding of banking regulations and operational controls preferred. Demonstration of strong analytical and critical thinking skills. Attention to detail and ability to work independently. Knowledge of relevant fraud detection tools and software. Familiarity with banking regulations and security protocols. Polished and strong communication, written and listening skills. Ability to maintain confidentiality and manage sensitive information. Resourceful, well-organized and ability to multitask. PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings. Demonstration of Core Values. Fraud Loss Volume. Audit Performance. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: High School Diploma or equivalent 2+ years experience with digital banking platforms, preferably Banno Digital Platform or similar systems. Familiarity with core banking systems, preferably Jack Henry SilverLake. Compensation details: 24-27 Hourly Wage PIe447dafcedec-1161

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