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citizens teller part time
Assistant Branch Manager II
Banner Bank Renton, Washington
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
03/13/2026
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
Assistant Branch Manager II
Banner Bank Preston, Washington
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
03/12/2026
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
Assistant Branch Manager II
Banner Bank Maple Valley, Washington
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
03/12/2026
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
Assistant Branch Manager II
Banner Bank Hobart, Washington
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
03/12/2026
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
Assistant Branch Manager II
Banner Bank Fall City, Washington
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
03/12/2026
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
Assistant Branch Manager II
Banner Bank Bellevue, Washington
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
03/12/2026
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
Assistant Branch Manager II
Banner Bank Issaquah, Washington
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
03/11/2026
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager, you'll help lead the daily operations of the branch while creating a supportive, service driven environment for both clients and team members. You'll play a key role in coaching, developing, and empowering teller staff, all while guiding clients toward financial solutions that help them achieve their goals. Your leadership helps ensure the branch runs smoothly, efficiently, and with care. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you'll Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team. Support operational tasks and ensure they are completed accurately and on time. Follow and reinforce policies and procedures to minimize risk and support strong audit results. Engage clients in proactive financial conversations using the Banner Way process and tools. Present tailored recommendations that align with each client's financial needs and goals. Refer clients to other business partners when additional expertise is needed. Answer questions, troubleshoot client account issues, and ensure prompt resolution. Maintain an in depth understanding of operational processes, compliance requirements, and security standards. Serve as acting manager in the absence of the Branch Manager. What we're looking for You have a High School Diploma or G.E.D. (Required). You bring 6 or more years of retail banking experience (Required). You have experience in a supervisory or management role leading a project, process, or team (Required). An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine You bring extensive knowledge of retail banking products, policies, procedures, and systems. You're confident navigating complex accounts and have experience with consumer and QuickStep lending. You excel in client service and relationship building, with strong communication skills in person, over the phone, and via email. You bring effective selling, cross selling, and referral abilities to support branch growth. You're skilled in problem solving, negotiation, and interpreting client financial information. You have experience in a financial sales oriented role and enjoy helping clients find the right solutions. You can lift and move up to 25 pounds as part of the role. Travel Up to 20% travel. Our Company Values Do the right thing Mutual respect Teamwork Accountability What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review Compensation & Benefits Targeted starting salary range (based on experience): $27 - $36 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
Senior Member Advisor - Schertz/Summit Church Float
Soarion Credit Union San Antonio, Texas
JOIN Soarion Credit Union in 2026 We take care of our people: Joining Soarion Credit Union is the career move to make in 2026! Soarion Credit Union offers FREE Health and Dental Coverage for you as an employee, as well as a GENEROUS Paid Time Off (PTO) bank for rest and relaxation away from work! We also offer all paid days off for Federal holidays! Job Summary: The Senior Member Advisor serves as the lead service and operational expert on the financial center floor. This role is accountable for delivering exceptional member experiences, performing a full range of financial services, modeling service excellence, and supporting the growth of the financial center through strong relationship-building and proactive engagement. Senior Member Advisors lead by example in every interaction, demonstrating the credit union's values, maintaining high operational standards, and providing peer coaching to ensure the entire team consistently meets all service, growth, and operational efficiency expectations. Supervisory Responsibilities: Does not have supervisory responsibilities. Work Location: This is an onsite position that may be asked to float between our Summit Church or Schertz Financial Centers. Occasional remote work may be available for select positions and is subject to prior approval by management. Essential Functions & Responsibilities: Member Experience Ownership Own the consistent delivery of exceptional member experiences within the financial center. Personally greet and engage members with professionalism, energy, and a genuine commitment to meeting their financial needs. Set the standard for personalized service, proactively identifying member needs and delivering tailored solutions. Serve as the first level of escalation for member concerns, taking full ownership to resolve issues promptly and effectively without unnecessary handoff, ensuring outcomes that build trust and loyalty. Actively promote credit union products and services that support members' financial well-being. Member Service ExecutionPerform all member service functions, including teller transactions, new membership openings, account maintenance, and origination of all types of consumer loans.Flex across all service areas as needed to ensure efficient operations and meet member demand during peak traffic periods.Maintain expert-level knowledge of credit union products, services, procedures and policies to confidently support a wide range of member needs and frontline staff. Ensure all member interactions are handled accurately, efficiently, and in alignment with service expectations. Floor Leadership & Peer CoachingProvide informal leadership on the floor by modeling exemplary service behaviors and operational best practices.Coach Member Advisors in real time to strengthen their service delivery, transactional accuracy, and consultative skills.Encourage and guide peers to adopt consistent, high-quality approaches to greeting, engaging, and assisting members.Demonstrate initiative by identifying service or operational improvements and addressing them or escalating appropriately.Share feedback with management regarding observed skill gaps, training needs, and service opportunities to support continuous improvement. Operational Excellence & ComplianceOversee the day-to-day execution of frontline operations to ensure accuracy, efficiency, and adherence to all credit union policies and procedures.Maintain audit-ready standards through diligent cash handling, balancing, documentation, and risk management practices.Serve as the primary on-floor resource for operational questions and guidance, helping maintain consistent, compliant processes among the team.Adapt quickly to changes in procedures, technology, or member needs while maintaining a positive, solutions-focused approach.Apply strong critical thinking and problem-solving skills to address operational challenges effectively and maintain smooth daily operations. Member Relationship Development & GrowthBuild and sustain strong, trust-based relationships with members by actively listening, demonstrating empathy, and delivering thoughtful financial solutions.Identify opportunities to deepen member relationships through cross-selling, referrals, and proactive outreach.Meet personal goals and support the team in achieving theirs through coaching, focus, and collaboration on growth, engagement, and operational excellence.Take responsibility for maintaining elevated levels of member satisfaction that contribute to the credit union's long-term success. Cultural Leadership & Values AlignmentConsistently demonstrate and reinforce the credit union's values, mission, and service culture in all interactions with members and colleagues.Promote an inclusive, respectful, and collaborative environment within the financial center team.Maintain a positive, enthusiastic presence on the floor, helping foster an energizing and motivating atmosphere for both members and staff.Actively participate in continuous improvement efforts by sharing ideas and feedback to enhance the member experience and operational efficiency.Demonstrate commitment to continuous learning by participating in training, staying informed about products and policies, and applying new knowledge to improve service delivery. Knowledge and Skills: Proven ability to deliver exceptional, personalized member service with a consultative, relationship-building approach. Advanced knowledge of credit union products, services, policies, procedures, and compliance requirements. Strong operational expertise in performing accurate teller transactions, opening new memberships, and originating all types of consumer loans. Ability to serve as the on-floor resource for operational questions, demonstrating mastery of daily processes and risk controls. Skilled in coaching and mentoring peers informally to reinforce service excellence, operational accuracy, and credit union values. Effective communication and people skills to build trust and rapport with members and support a collaborative team environment. Capacity to identify member needs proactively and deliver tailored solutions that support growth, product adoption, and engagement goals. Commitment to upholding strict confidentiality, ethical standards, and maintaining an audit-ready work environment. Ability to adapt to changing procedures, technology, and member expectations while maintaining a positive, enthusiastic, and professional demeanor. Proficiency in using credit union systems and tools to ensure accurate, efficient service and support training of less experienced staff. Education and Experience: High school diploma or equivalent required; associate's degree in business administration, Finance, or a related field preferred. 1-3 years of relevant experience in a financial institution or retail banking; credit union experience highly preferred with a strong understanding of member-first service. Proficient in 10-key data entry by touch, ensuring speed and accuracy in transactions. Demonstrated ability to operate standard office equipment and computer systems efficiently and accurately. Excellent interpersonal, organizational, and telephone etiquette skills, with a professional and member-focused approach. Effective communication skills, both written and verbal, with the ability to explain complex information clearly and confidently. Solid working knowledge of PCs, including proficiency with word processing, spreadsheets, and Internet/intranet applications. Proven ability to exercise sound judgment, problem-solving and critical thinking skills, and maintain confidentiality in all interactions. Physical Requirements: Primarily sedentary role, requiring the ability to remain seated and perform desk-based work for approximately seven (7) hours per day. Ability to bend, stoop, walk, and navigate stairs for up to one (1) hour per day as needed to support member service and operational tasks. Ability to lift, move, or transfer equipment, supplies, or materials weighing up to 15 pounds. Special Requirements Must be bondable. Availability to work outside normal business hours or Saturdays, as needed. May be required to travel locally and work at other branches as needed. We are Committed to Equal Opportunity. Soarion Credit Union believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for the positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment. Soarion Credit Union is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our Human Resources team at . PI4b0aa5-
03/09/2026
Full time
JOIN Soarion Credit Union in 2026 We take care of our people: Joining Soarion Credit Union is the career move to make in 2026! Soarion Credit Union offers FREE Health and Dental Coverage for you as an employee, as well as a GENEROUS Paid Time Off (PTO) bank for rest and relaxation away from work! We also offer all paid days off for Federal holidays! Job Summary: The Senior Member Advisor serves as the lead service and operational expert on the financial center floor. This role is accountable for delivering exceptional member experiences, performing a full range of financial services, modeling service excellence, and supporting the growth of the financial center through strong relationship-building and proactive engagement. Senior Member Advisors lead by example in every interaction, demonstrating the credit union's values, maintaining high operational standards, and providing peer coaching to ensure the entire team consistently meets all service, growth, and operational efficiency expectations. Supervisory Responsibilities: Does not have supervisory responsibilities. Work Location: This is an onsite position that may be asked to float between our Summit Church or Schertz Financial Centers. Occasional remote work may be available for select positions and is subject to prior approval by management. Essential Functions & Responsibilities: Member Experience Ownership Own the consistent delivery of exceptional member experiences within the financial center. Personally greet and engage members with professionalism, energy, and a genuine commitment to meeting their financial needs. Set the standard for personalized service, proactively identifying member needs and delivering tailored solutions. Serve as the first level of escalation for member concerns, taking full ownership to resolve issues promptly and effectively without unnecessary handoff, ensuring outcomes that build trust and loyalty. Actively promote credit union products and services that support members' financial well-being. Member Service ExecutionPerform all member service functions, including teller transactions, new membership openings, account maintenance, and origination of all types of consumer loans.Flex across all service areas as needed to ensure efficient operations and meet member demand during peak traffic periods.Maintain expert-level knowledge of credit union products, services, procedures and policies to confidently support a wide range of member needs and frontline staff. Ensure all member interactions are handled accurately, efficiently, and in alignment with service expectations. Floor Leadership & Peer CoachingProvide informal leadership on the floor by modeling exemplary service behaviors and operational best practices.Coach Member Advisors in real time to strengthen their service delivery, transactional accuracy, and consultative skills.Encourage and guide peers to adopt consistent, high-quality approaches to greeting, engaging, and assisting members.Demonstrate initiative by identifying service or operational improvements and addressing them or escalating appropriately.Share feedback with management regarding observed skill gaps, training needs, and service opportunities to support continuous improvement. Operational Excellence & ComplianceOversee the day-to-day execution of frontline operations to ensure accuracy, efficiency, and adherence to all credit union policies and procedures.Maintain audit-ready standards through diligent cash handling, balancing, documentation, and risk management practices.Serve as the primary on-floor resource for operational questions and guidance, helping maintain consistent, compliant processes among the team.Adapt quickly to changes in procedures, technology, or member needs while maintaining a positive, solutions-focused approach.Apply strong critical thinking and problem-solving skills to address operational challenges effectively and maintain smooth daily operations. Member Relationship Development & GrowthBuild and sustain strong, trust-based relationships with members by actively listening, demonstrating empathy, and delivering thoughtful financial solutions.Identify opportunities to deepen member relationships through cross-selling, referrals, and proactive outreach.Meet personal goals and support the team in achieving theirs through coaching, focus, and collaboration on growth, engagement, and operational excellence.Take responsibility for maintaining elevated levels of member satisfaction that contribute to the credit union's long-term success. Cultural Leadership & Values AlignmentConsistently demonstrate and reinforce the credit union's values, mission, and service culture in all interactions with members and colleagues.Promote an inclusive, respectful, and collaborative environment within the financial center team.Maintain a positive, enthusiastic presence on the floor, helping foster an energizing and motivating atmosphere for both members and staff.Actively participate in continuous improvement efforts by sharing ideas and feedback to enhance the member experience and operational efficiency.Demonstrate commitment to continuous learning by participating in training, staying informed about products and policies, and applying new knowledge to improve service delivery. Knowledge and Skills: Proven ability to deliver exceptional, personalized member service with a consultative, relationship-building approach. Advanced knowledge of credit union products, services, policies, procedures, and compliance requirements. Strong operational expertise in performing accurate teller transactions, opening new memberships, and originating all types of consumer loans. Ability to serve as the on-floor resource for operational questions, demonstrating mastery of daily processes and risk controls. Skilled in coaching and mentoring peers informally to reinforce service excellence, operational accuracy, and credit union values. Effective communication and people skills to build trust and rapport with members and support a collaborative team environment. Capacity to identify member needs proactively and deliver tailored solutions that support growth, product adoption, and engagement goals. Commitment to upholding strict confidentiality, ethical standards, and maintaining an audit-ready work environment. Ability to adapt to changing procedures, technology, and member expectations while maintaining a positive, enthusiastic, and professional demeanor. Proficiency in using credit union systems and tools to ensure accurate, efficient service and support training of less experienced staff. Education and Experience: High school diploma or equivalent required; associate's degree in business administration, Finance, or a related field preferred. 1-3 years of relevant experience in a financial institution or retail banking; credit union experience highly preferred with a strong understanding of member-first service. Proficient in 10-key data entry by touch, ensuring speed and accuracy in transactions. Demonstrated ability to operate standard office equipment and computer systems efficiently and accurately. Excellent interpersonal, organizational, and telephone etiquette skills, with a professional and member-focused approach. Effective communication skills, both written and verbal, with the ability to explain complex information clearly and confidently. Solid working knowledge of PCs, including proficiency with word processing, spreadsheets, and Internet/intranet applications. Proven ability to exercise sound judgment, problem-solving and critical thinking skills, and maintain confidentiality in all interactions. Physical Requirements: Primarily sedentary role, requiring the ability to remain seated and perform desk-based work for approximately seven (7) hours per day. Ability to bend, stoop, walk, and navigate stairs for up to one (1) hour per day as needed to support member service and operational tasks. Ability to lift, move, or transfer equipment, supplies, or materials weighing up to 15 pounds. Special Requirements Must be bondable. Availability to work outside normal business hours or Saturdays, as needed. May be required to travel locally and work at other branches as needed. We are Committed to Equal Opportunity. Soarion Credit Union believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for the positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment. Soarion Credit Union is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our Human Resources team at . PI4b0aa5-

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