As Cash Management Services Teller , you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Responsibilities Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination. Prepare currency and/or coin change orders by denomination for each customer assigned. Requirements Ability to read, count, add, subtract, write and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts. Work is performed in a room or work area within a vault with little or no exposure to outside light. Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4-foot-high counter) Essential Functions/Job Qualifications As part of the qualification process for the Cash Management Services Teller/Cashier position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 54 inches from the floor (17X) Lift-Carry: - 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
09/07/2025
Full time
As Cash Management Services Teller , you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Responsibilities Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination. Prepare currency and/or coin change orders by denomination for each customer assigned. Requirements Ability to read, count, add, subtract, write and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts. Work is performed in a room or work area within a vault with little or no exposure to outside light. Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4-foot-high counter) Essential Functions/Job Qualifications As part of the qualification process for the Cash Management Services Teller/Cashier position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 54 inches from the floor (17X) Lift-Carry: - 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Duties: Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination. Prepare currency and/or coin change orders by denomination for each customer assigned. Qualifications: Ability to read, count, add, subtract, write and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot high counter) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
09/05/2025
Full time
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Duties: Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination. Prepare currency and/or coin change orders by denomination for each customer assigned. Qualifications: Ability to read, count, add, subtract, write and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot high counter) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
As Cash Management Services Teller , you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Duties: Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination. Prepare currency and/or coin change orders by denomination for each customer assigned. Qualifications: Ability to read, count, add, subtract, write and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot high counter) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
09/05/2025
Full time
As Cash Management Services Teller , you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Duties: Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination. Prepare currency and/or coin change orders by denomination for each customer assigned. Qualifications: Ability to read, count, add, subtract, write and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot high counter) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
As Cash Management Services Teller , you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Duties: Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination. Prepare currency and/or coin change orders by denomination for each customer assigned. Qualifications: Ability to read, count, add, subtract, write and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot high counter) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
09/04/2025
Full time
As Cash Management Services Teller , you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Duties: Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination. Prepare currency and/or coin change orders by denomination for each customer assigned. Qualifications: Ability to read, count, add, subtract, write and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot high counter) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Join Our Award-Winning Team as a Member Advisor at our Spencer County Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? Are you skilled at providing personalized advice and connecting members with the right products and services? If you're ready to make a meaningful impact in our members' lives and our community, we'd love to meet you! What We offer: Competitive Salary: $19.62 - $29.43, commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more. A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the community. Opportunity Overview: As a Member Advisor (MA) at Hoosier Hills Credit Union (HHCU), you'll be the cornerstone of our commitment to delivering exceptional member service. Your role is pivotal in establishing and nurturing relationships with members, ensuring they receive personalized advice, and connecting them with products and services tailored to their financial goals. You will handle transactions, provide account services, and offer guidance on a range of financial needs while striving to exceed member expectations. What You'll Do: Deliver Exceptional Service: Conduct transactions, from teller functions to loan processing, with precision and efficiency. Provide Financial Guidance: Offer insightful budget counseling and financial advice tailored to individual member needs. Ensure Compliance: Follow procedures for daily operations and stay updated with regulatory requirements. Build Trusted Relationships: Act as a reliable resource, resolving issues from start to finish with professionalism and care. Achieve Sales Goals: Proactively engage in referral and cross-selling opportunities to meet and exceed sales and service targets. Exceed Expectations: Deliver service aligned with HHCU's Service Promises, prioritizing member interests. Foster Positive Interactions: Build rapport with friendly and informative communication to understand and meet member needs. Enhance Member Satisfaction: Resolve discrepancies. Proactively address requests and ensure exceptional service, boosting overall member satisfaction. Collaborate and Contribute: Communicate effectively with your team, share important updates, and support branch events and community outreach. Maximize Member Value: Utilize your knowledge of HHCU products to create meaningful value for members and align with our organizational goals. Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development. What We're Looking For: Educational Background: High school diploma or equivalent required. Relevant Experience: 1-2 years in a retail or customer service role in the financial industry with cash handling and clerical experience. Expert Knowledge: Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence. Lending Knowledge: Loan training and an understanding of lending principles are preferred. Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful. Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through. Analytical and Judicious : Ability to analyze data and make informed decisions in various situations. Relationship Builder : Skill in maintaining positive relationships with management, peers, and vendors. Apply Now and take the next step in your career with Hoosier Hills Credit Union. Hoosier Hills Credit Union is an Equal Employment Opportunity Employer. PM19 Compensation $19.62 - $29.43 per hour Compensation details: 19.62-29.43 Hourly Wage PI898d5-
09/01/2025
Full time
Join Our Award-Winning Team as a Member Advisor at our Spencer County Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? Are you skilled at providing personalized advice and connecting members with the right products and services? If you're ready to make a meaningful impact in our members' lives and our community, we'd love to meet you! What We offer: Competitive Salary: $19.62 - $29.43, commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more. A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the community. Opportunity Overview: As a Member Advisor (MA) at Hoosier Hills Credit Union (HHCU), you'll be the cornerstone of our commitment to delivering exceptional member service. Your role is pivotal in establishing and nurturing relationships with members, ensuring they receive personalized advice, and connecting them with products and services tailored to their financial goals. You will handle transactions, provide account services, and offer guidance on a range of financial needs while striving to exceed member expectations. What You'll Do: Deliver Exceptional Service: Conduct transactions, from teller functions to loan processing, with precision and efficiency. Provide Financial Guidance: Offer insightful budget counseling and financial advice tailored to individual member needs. Ensure Compliance: Follow procedures for daily operations and stay updated with regulatory requirements. Build Trusted Relationships: Act as a reliable resource, resolving issues from start to finish with professionalism and care. Achieve Sales Goals: Proactively engage in referral and cross-selling opportunities to meet and exceed sales and service targets. Exceed Expectations: Deliver service aligned with HHCU's Service Promises, prioritizing member interests. Foster Positive Interactions: Build rapport with friendly and informative communication to understand and meet member needs. Enhance Member Satisfaction: Resolve discrepancies. Proactively address requests and ensure exceptional service, boosting overall member satisfaction. Collaborate and Contribute: Communicate effectively with your team, share important updates, and support branch events and community outreach. Maximize Member Value: Utilize your knowledge of HHCU products to create meaningful value for members and align with our organizational goals. Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development. What We're Looking For: Educational Background: High school diploma or equivalent required. Relevant Experience: 1-2 years in a retail or customer service role in the financial industry with cash handling and clerical experience. Expert Knowledge: Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence. Lending Knowledge: Loan training and an understanding of lending principles are preferred. Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful. Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through. Analytical and Judicious : Ability to analyze data and make informed decisions in various situations. Relationship Builder : Skill in maintaining positive relationships with management, peers, and vendors. Apply Now and take the next step in your career with Hoosier Hills Credit Union. Hoosier Hills Credit Union is an Equal Employment Opportunity Employer. PM19 Compensation $19.62 - $29.43 per hour Compensation details: 19.62-29.43 Hourly Wage PI898d5-
Join Our Award-Winning Team as a Member Advisor at our Tell City Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions for 2023 and 2024 ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? Are you skilled at providing personalized advice and connecting members with the right products and services? If you're ready to make a meaningful impact in our members' lives and our community, we'd love to meet you! What We offer: Competitive Salary: $19.62 - $29.43, commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more. A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the community. Opportunity Overview: As a Member Advisor (MA) at Hoosier Hills Credit Union (HHCU), you'll be the cornerstone of our commitment to delivering exceptional member service. Your role is pivotal in establishing and nurturing relationships with members, ensuring they receive personalized advice, and connecting them with products and services tailored to their financial goals. You will handle transactions, provide account services, and offer guidance on a range of financial needs while striving to exceed member expectations. What You'll Do: Deliver Exceptional Service: Conduct transactions, from teller functions to loan processing, with precision and efficiency. Provide Financial Guidance: Offer insightful budget counseling and financial advice tailored to individual member needs. Ensure Compliance: Follow procedures for daily operations and stay updated with regulatory requirements. Build Trusted Relationships: Act as a reliable resource, resolving issues from start to finish with professionalism and care. Achieve Sales Goals: Proactively engage in referral and cross-selling opportunities to meet and exceed sales and service targets. Exceed Expectations: Deliver service aligned with HHCU's Service Promises, prioritizing member interests. Foster Positive Interactions: Build rapport with friendly and informative communication to understand and meet member needs. Enhance Member Satisfaction: Resolve discrepancies. Proactively address requests and ensure exceptional service, boosting overall member satisfaction. Collaborate and Contribute: Communicate effectively with your team, share important updates, and support branch events and community outreach. Maximize Member Value: Utilize your knowledge of HHCU products to create meaningful value for members and align with our organizational goals. Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development. What We're Looking For: Educational Background: High school diploma or equivalent required. Relevant Experience: 1-2 years in a retail or customer service role in the financial industry with cash handling and clerical experience. Expert Knowledge: Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence. Lending Knowledge: Loan training and an understanding of lending principles are preferred. Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful. Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through. Analytical and Judicious : Ability to analyze data and make informed decisions in various situations. Relationship Builder : Skill in maintaining positive relationships with management, peers, and vendors. Apply Now and take the next step in your career with Hoosier Hills Credit Union. Hoosier Hills Credit Union is an Equal Employment Opportunity Employer. PM19 Compensation $19.62 - $29.43 per hour Compensation details: 19.62-29.43 Hourly Wage PI684cbe5-
09/01/2025
Full time
Join Our Award-Winning Team as a Member Advisor at our Tell City Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions for 2023 and 2024 ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? Are you skilled at providing personalized advice and connecting members with the right products and services? If you're ready to make a meaningful impact in our members' lives and our community, we'd love to meet you! What We offer: Competitive Salary: $19.62 - $29.43, commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more. A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the community. Opportunity Overview: As a Member Advisor (MA) at Hoosier Hills Credit Union (HHCU), you'll be the cornerstone of our commitment to delivering exceptional member service. Your role is pivotal in establishing and nurturing relationships with members, ensuring they receive personalized advice, and connecting them with products and services tailored to their financial goals. You will handle transactions, provide account services, and offer guidance on a range of financial needs while striving to exceed member expectations. What You'll Do: Deliver Exceptional Service: Conduct transactions, from teller functions to loan processing, with precision and efficiency. Provide Financial Guidance: Offer insightful budget counseling and financial advice tailored to individual member needs. Ensure Compliance: Follow procedures for daily operations and stay updated with regulatory requirements. Build Trusted Relationships: Act as a reliable resource, resolving issues from start to finish with professionalism and care. Achieve Sales Goals: Proactively engage in referral and cross-selling opportunities to meet and exceed sales and service targets. Exceed Expectations: Deliver service aligned with HHCU's Service Promises, prioritizing member interests. Foster Positive Interactions: Build rapport with friendly and informative communication to understand and meet member needs. Enhance Member Satisfaction: Resolve discrepancies. Proactively address requests and ensure exceptional service, boosting overall member satisfaction. Collaborate and Contribute: Communicate effectively with your team, share important updates, and support branch events and community outreach. Maximize Member Value: Utilize your knowledge of HHCU products to create meaningful value for members and align with our organizational goals. Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development. What We're Looking For: Educational Background: High school diploma or equivalent required. Relevant Experience: 1-2 years in a retail or customer service role in the financial industry with cash handling and clerical experience. Expert Knowledge: Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence. Lending Knowledge: Loan training and an understanding of lending principles are preferred. Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful. Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through. Analytical and Judicious : Ability to analyze data and make informed decisions in various situations. Relationship Builder : Skill in maintaining positive relationships with management, peers, and vendors. Apply Now and take the next step in your career with Hoosier Hills Credit Union. Hoosier Hills Credit Union is an Equal Employment Opportunity Employer. PM19 Compensation $19.62 - $29.43 per hour Compensation details: 19.62-29.43 Hourly Wage PI684cbe5-
