19 jobs found

DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We are specifically wanting someone to join our team as Quality Coordinator. The Quality Coordinator oversees the assembly, review and maintenance of organ donor records to maintain integrity, compliance and security of donor information. This role ensures internal and external reporting is completed in a timely manner to meet compliance requirements to state, regulatory and accrediting agencies. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Responsible for obtaining and reviewing all culture results & assists in reporting of culture results. Differentiates between potential infections or culture contamination. Reports results within 24 hours to appropriate transplant centers and governing bodies. Responsible for obtaining, reviewing and reporting autopsy results for both organ donors. Ability to review the results to assess for cause of death and incidental findings necessary to report to recipient transplant centers. Responsible for notifying all transplant centers and other applicable agencies when there is a reportable finding in the autopsy. Responsible for obtaining autopsy results for tissue donors and providing to the Quality Assurance Team for dissemination to processors. Obtains recipient follow up for all donor cases from appropriate transplant centers. Responsible for working with Exam Works to provide timely organ/donor reimbursement to hospitals. Works closely with the Clinical Review Coordinator to accurately send redacted donor records to the contact at Exam Works. Monitors status of required UNET Data Reporting - Deceased Donor Record (DDR), Donor Disposition, PTRs, etc. May assist Clinical Review Coordinator with elements of organ donor chart review. If applicable, provides seven day a week coverage for reportable events such as culture results, autopsies, etc. Ability to recognize confirmed reportable diseases required to report to applicable state agencies. Schedules and provides monthly agenda for Quality Department meeting and completes minutes. Responsible for maintaining logs for offsite storage of records and for communication with off-site storage facility personnel such as: requesting, returning, and adding new items (labeled boxes) to be stored off-site. Recognizes and reports trends and opportunities for process improvement related to donor records and OPO statistics to quality management. Maintains open verbal and written communication with DCIDS and location Quality Department teams and all other applicable DCIDS departments as it relates to job functions and tasks. Acts as a role model for DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable. Performs other duties as assigned. The ideal candidate will have: Associate's degree or equivalent. Bachelor's degree in related healthcare preferred. 1 year prior medical records or medical related job experience Working knowledge of computers and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours (22, 8-hour days) of PTO your first year Up to 72 hours (9, 8-hour days) of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI44ce3f89637d-0824

Mechanical Engineer - Mid-Level Chicago, Il, Atlanta, GA, Chantilly, VA. Exp Federal is an established full service architectural and engineering firm that provides a full range of design solutions and construction support to the federal government. Our team of professionals operates in some of the most challenging environments to provide support services to a variety of governmental agencies globally. The Challenge: We are seeking a Mechanical Engineer with HVAC design experience to support our office located in Chicago, IL, Chantilly, VA or Atlanta, GA. This position requires US Citizenship to work on US federal government projects. Principle Areas of Responsibility: A Mechanical Engineering degree from accredited Universities in the U.S. is required. Candidates who do not have the appropriate bachelor's degree for the position being advertised will be considered if they have completed a master's degree in the required discipline from a program accredited by the Accreditation Board for Engineering and Technology (ABET) Candidates with foreign degrees are acceptable provided the degrees is from an ABET-accredited institution or an institution that ABET deems substantially equivalent. Under General Supervision, utilizing technical expertise or overseeing a specific area within established practices and guidelines, by Management of exp Federal or its subsidiaries. The purpose of this position is to provide the essential design, administrative reports, technical knowledge, and direction for the job functions listed below with the objective of ensuring exp's competitiveness within the global marketplace by delivering quality services of unmatched value. The Mechanical Engineer is responsible for the mechanical engineering work. Provides Design, Quality Assurance for ongoing construction projects. Reviews contractor submittals. Prepares responses to Requests for Information (RFI). Evaluates proposed submittal substitutions; makes recommendations to OBO/PD. Coordinates the development of Independent Government Estimates (IGEs) for modifications and change orders. Reviews and evaluates design calculations and data. Prepares Monthly Progress Report summarizing project status. Other duties as assigned by the Project Director Required Qualifications: The ability to travel internationally. Bachelor's Degree with 7-10 years' HVAC design experience. Recent REVIT, AutoCAD Experience Professional Engineer License required. Must be able to work on spreadsheets, word processors, e-mail, and PCs. C andidate must be able to obtain and maintain a security clearance. Preferred Qualifications: Supervisory experience is a plus. HVAC and Fire Protection Design Experience Knowledge of Commissioning Salary Base: This full-time position has an annual base range of $98,500-$119,800. This position is eligible for overtime in accordance with local, state, and federal requirements. The actual rate is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. More About Us: Exp Federal delivers full-service Architectural & Engineering and Design-Build solutions. You will be part of an expanding team that works collaboratively across our wider exp Federal design studios. As part of a project team, you will have the opportunity to work on a variety of projects that keep you engaged and showcase your individual talents. We believe in identifying potential in people and then providing opportunities to achieve success. Our employees work on complex projects that require innovative, efficient solutions, and collaboration across various disciplines. Joining our team is a commitment to meaningful work supporting federal government clients across multiple sectors. Employees and clients alike will look to you for results that exceed their expectations. Our Values: Respect: We respect people, honor diversity, and treat each other fairly. These are the cornerstones of our culture and the key to our culture and the key to our ability to work successfully as a global team. Unquestioned Integrity: We operate with the highest standards of honesty and responsibility - as individuals and as a corporation. We're people who meet routine, everyday obligations with honesty. Safety: We place the highest priority on the health and safety of our employees and protection of our assets and the environment. Our goal is zero work-related injuries. Customer Service: We listen and respond to the changing needs of our customers, the industry, and the environment, and draw upon lessons learned from our experiences around the world. Impeccable Quality: We recognize that quality is fundamental in all our operations - it is everyone's responsibility. We have established procedures, assessments, and continuous improvement processes in place to ensure the quality of our work. Sustainability: We understand the impact of our work on the environment and that sustainability is a part of everything we do. We work with customers to provide responsible, efficient, healthy, and effective project solutions to reduce our overall environmental impact. What We Offer: Exp onential full-time professional growth and development Fast-paced and professional work culture Health insurance including medical, dental, and vision Health Savings Account and Flexible Savings Account options Company HSA funding contributions Company-sponsored Long-Term Disability, Short-Term Disability, and Life Insurance 401(k) employer match Wellness reimbursement on fitness memberships and other qualified programs Pre-tax funds on qualified transportation and parking expenses Learning & Development tuition reimbursement Flexible work schedules Generous PTO policy What Happens Next? Our Talent Engagement Team will contact you via email to let you know what next steps at exp Federal look like for you! Make sure to check your spam. Don't worry, if you are not selected to move forward in the interview process, we will keep your resume on file for future opportunities you may be a better fit for. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. Exp Federal is proud to be an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, and Family and Medical Leave. U.S. Citizenship is required for our positions in accordance with 8 U.S.C. 1324b.2c. Should you need any special accommodations, please feel free to contact us at and we will arrange for the most suitable accommodations based on your needs. Beware of Fraudulent Job Postings Please be aware of recruitment scams where people or entities are misusing the name of exp Federal/exp Federal Pacific to post fraudulent job postings. We will never charge a fee for joining our company or to vet the authenticity of an employee or applicant. Exp Federal LinkedIn ClearanceJobs ADP Career Center

Updated 9/20/2021 Location: King Science Magnet Center Reports To: Director of Nutrition Services Work Schedule/FLSA Status: Hiring for the 2 school year Daytime Hours, Monday through Friday 8.0 scheduled hours per day; 6:00am to 2:30pm Uniform allowance and complimentary shift meal Hourly Non-exempt, Full-Time position with benefits Salary grade 56S Position Purpose: Primary responsibilities include overall supervision and production coordination of the areas assigned, setting work schedules to assure task completion at designated times and providing leadership in maintaining an efficient, clean and pleasant kitchen/serving environment. Plans, directs and assists in the preparation and storage of food. Essential Performance Responsibilities Makes complex plans, schedules, and decisions independently. Inspects and monitors the quality and aesthetic appeal of product output. Orders product needs based on projected meal counts. Maintains information on production records, Hazard Analysis and Critical Control Points (HACCP) records and other required reports. Ensures work processes are completed at scheduled times. Ensures food products are properly prepared and attractively served. Oversees and directs sanitation procedures. Assists in training and identifying training needs of kitchen staff. Assists with preparation, service, and storage of food. Assists with the dishmachine as needed. Working with and understanding a diverse student population. Serves as a positive role model. Ability to recognize a "reimbursable" meal. Must follow and maintain required food safety, cleaning and sanitation procedures. Follow Hazard Analysis and Critical Control Points (HACCP) procedures. Must practice good hygiene habits. Demonstrate proficiency of the English language to read and communicate with others. Demonstrate proficiency of basic math skills (add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals), as well as counting money. Ability to operate food service equipment in a safe manner. Ability to follow oral and written instructions. Ability to receive and process verbal information as well as respond to nonverbal sounds. Successful completion of the Douglas County Food Handler's Certification within the first 30 days of employment, scoring 80% or above, before attending the kitchen training class. Ability to maintain current Douglas County Food Handler's Certification. Successful completion of the Recipe & Production Chief, and Kitchen Assistant training programs. Additional Duties Performs other related tasks as assigned by supervisor and other central office administrators as designated by the Superintendent. Knowledge, Skills, and Abilities: High School diploma or equivalent required. Previous food service experience; minimum of 3-5 years food preparation experience, preferred. Ability to apply basic arithmetic calculations using units of American money, weight measurements, volume and distance. Must demonstrate excellent attendance and work record. Practical working knowledge of food safety practices and procedures. Ability to maintain current Douglas County Food Handler's Certification. Sensitivity and ability to interact with students, co-workers, teachers, administrators, other staff, and parents of other cultures and backgrounds. Excellent organizational skills, demonstrated ability to handle multiple projects with strong attention to detail. The skills pertinent to positive human relationships and the ability to work effectively with all staff, students, parents, administrators and the community. Knowledge of OPS's mission, purpose, goals and the role of every employee in achieving each of them. Equipment: This position may require the ability to use a variety of office equipment including a computer, and automated record keeping software. This position may require the ability to use commercial kitchen equipment such as: ovens, steamers, hot holding cabinets, blenders, food processors, mixers, slicers, can openers, peelers, knives, scales, and thermometers. Must always comply with OPS's guidelines for equipment use. Travel: Local travel will be required. Physical and Mental Demands, Work Hazards: Must be able to respond rapidly in emergency situations. Must have organization, time management, communication, and interpersonal skills. Work in an office environment, school buildings and warehouse setting Ability to lift, move and reposition objects and materials-frequently exerting force equal to lifting fifty (50) pounds. Physical Demand Classifications: Rarely - 1-5% of the time, in an 8 hour day Occasionally - 6-33% of the time, in an 8 hour day Frequently - 34-66% of the time, in an 8 hour day Continuously - 67-100% of the time, in an 8 hour day Essential Functions: STANDING: (Remaining on one's feet in an upright position without walking) Occasionally: When preparing food including: cutting fruit; shredding cheese. When cleaning dishes. When working as the cashier. Floor mat available in the at the cashier area and at the sink area. WALKING: - (Moving about on foot. It requires 3 consecutive steps to be considered walking) Occasionally: Moving throughout the kitchen area; accessing food from the storeroom; accessing food in the refrigerator; accessing food in the freezer area. Surface includes linoleum and tile. There may be times when portions of the kitchen floor could be wet. SITTING: (Remaining in a seated position with hips and knees bent to some extent and buttocks resting on a surface) Rarely: Using the computer to review inventory, ordering items, and communicating electronically as needed. LIFTING: (Raising or lowering an object from one level to another.) Occasionally: Handling cases of food products. Cases may be staged on the floor level of the storage room. Cases may be moved to the kitchen area or products placed on shelves. Some examples include: Weight: 40 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Oranges, Rate: 12 cases per shift Weight: 45 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Baked Beans, Rate: 13 cases per shift Weight: 45 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Ketchup Pouches, Rate: 12 cases per shift Weight: 40 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Apples, Rate: 16 cases per shift Weight: 36 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Chicken Paddies, Rate: 3 x shift Weight: 48 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Mozzarella Cheese (Blocks), Rate: 2 x month Weight: 32 lb. Level: 8" (case handle) to 34" (counter height) Item: Case of Milk Cartons (50 cartons), Rate: 16 cases per shift CARRYING: (Transporting an object over a distance through walking) Rarely: Moving cases from the cart to the counter height. See examples of products above. PUSHING/PULLING: (Exerting force upon an object so that the object moves away from the Force) Occasionally: Moving a cart with cases of food products to the kitchen; to the refrigerator; to the freezer. Distance up to 15-20'. Handle Height at 35". Force 25-30 lb. CLIMBING: (To Ascend or Descend apparatus or structures) Rarely: Step stool (2 steps) available to access top shelf level of food items. BALANCE: (Maintaining body equilibrium to prevent falling) Frequent: Walking around kitchen area around moving machinery; hot stove and other individuals. Kitchen floor may be wet around the sink area. STOOPING: (Bending the body downward and forward from a standing position by bending the spine at the hips and/or waist) Occasionally: Cleaning pans and utensils in the sink; accessing containers of food located on the lower shelf levels (10"); accessing food at the lower shelf levels in the oven; accessing lower shelf levels in the refrigerator and freezer; accessing lower shelf levels where utensils are kept. Individuals may choose to stoop or crouch. KNEELING: (Bending the legs at the knees to come to rest on one or both knees) Rarely: Cleaning underneath the hot line (shelf at approximately 9"); cleaning the lower oven shelves. CROUCHING: (Bending the body downward and forward by bending legs at the hips and knees with simultaneous forward bending of the spine) Occasionally: Cleaning pans and utensils in the sink; accessing containers of food located on the lower shelf levels (10"); accessing food at the lower shelf levels in the oven; accessing lower shelf levels in the refrigerator and freezer; accessing lower shelf levels where utensils are kept. Individuals may choose to stoop or crouch. REACHING: (Extending arms and hands away from the body in any direction. Shoulder angle must be least 45 degrees from the body to be considered reaching) Frequent: Forward - Preparing food on the counters; washing pans and utensils. Rarely: Overhead - Accessing food containers on the top shelf levels (68"); accessing the top level of the food carts (68"). HAND USAGE: (Seizing, holding, grasping, turning, or otherwise working with the hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift gears) Frequent: Preparing food; using utensils - knives, tongs, spoodles; using equipment; using brooms, mops. Pinching - crumbling meat by hand..... click apply for full job details

Location: Omaha North High School Reports To: Director of Nutrition Services Work Schedule/FLSA Status: Hiring for the 2021 - 2022 school year Daytime Hours, Monday through Friday 5.0 scheduled hours per day; 8:30am to 2:00pm Uniform allowance and complimentary shift meal Non-exempt, Part Time Salary grade 59E Position Purpose: The Cashier position is responsible for the collection of money, accounting of customers and types of meals served, and the maintenance of accurate daily records. Cashiers must interact with students, staff, and coworkers in a courteous, professional manner. When not cashiering, a person in this position performs all duties of the Kitchen Assistant. Essential Performance Responsibilities Handle cash transactions, collects and counts money. Records daily meal sales on computer and/or roster. Assist with preparation of and storage of food. Assist with dishmachine as needed. Working with and understanding a diverse student population. Serves as a positive role model. Ability to recognize a "reimbursable" meal. Must follow and maintain required food safety, cleaning and sanitation procedures. Follow Hazard Analysis and Critical Control Points (HACCP) procedures. Must practice good hygiene habits. Demonstrate proficiency of the English language to read and communicate with others. Demonstrate proficiency of basic math skills (add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals), as well as counting money. Ability to operate food service equipment in a safe manner. Ability to follow oral and written instructions. Ability to receive and process verbal information as well as respond to nonverbal sounds. Successful completion of the Douglas County Food Handler's Certification within the first 30 days of employment, scoring 80% or above, before attending the kitchen training class. Ability to maintain current Douglas County Food Handler's Certification. Additional Duties Performs other related tasks as assigned by supervisor and other central office administrators as designated by the Superintendent. Knowledge, Skills, and Abilities: High School diploma or equivalent required. Previous food service experience preferred; minimum of 3-5 years food preparation experience to include cashier experience. Must demonstrate excellent attendance and work record. Practical working knowledge of food safety practices and procedures. Ability to apply basic arithmetic calculations using units of American money, weight measurements, volume and distance. Ability to maintain current Douglas County Food Handler's Certification. Sensitivity and ability to interact with students, co-workers, teachers, administrators, other staff, and parents of other cultures and backgrounds. Excellent organizational skills, demonstrated ability to handle multiple projects with strong attention to detail. The skills pertinent to positive human relationships and the ability to work effectively with all staff, students, parents, administrators and the community. Knowledge of OPS's mission, purpose, goals and the role of every employee in achieving each of them. Equipment: This position may require the ability to use a variety of office equipment including a computer, and automated record keeping software. This position may require the ability to use commercial kitchen equipment such as: ovens, steamers, hot holding cabinets, blenders, food processors, mixers, slicers, can openers, peelers, knives, scales, and thermometers. Must always comply with OPS's guidelines for equipment use. Travel: Local travel will be required. Physical and Mental Demands, Work Hazards: Must be able to respond rapidly in emergency situations. Must have organization, time management, communication, and interpersonal skills. Work in an office environment, school buildings and warehouse setting Ability to lift, move and reposition objects and materials-frequently exerting force equal to lifting fifty (50) pounds. Physical Demand Classifications: Rarely - 1-5% of the time, in an 8 hour day Occasionally - 6-33% of the time, in an 8 hour day Frequently - 34-66% of the time, in an 8 hour day Continuously - 67-100% of the time, in an 8 hour day Essential Functions: STANDING: (Remaining on one's feet in an upright position without walking) Occasionally: When preparing food including: cutting fruit; shredding cheese. When cleaning dishes. When working as the cashier. Floor mat available in the at the cashier area and at the sink area. WALKING: - (Moving about on foot. It requires 3 consecutive steps to be considered walking) Occasionally: Moving throughout the kitchen area; accessing food from the storeroom; accessing food in the refrigerator; accessing food in the freezer area. Surface includes linoleum and tile. There may be times when portions of the kitchen floor could be wet. SITTING: (Remaining in a seated position with hips and knees bent to some extent and buttocks resting on a surface) Rarely: Using the computer to review inventory, ordering items, and communicating electronically as needed. LIFTING: (Raising or lowering an object from one level to another.) Occasionally: Handling cases of food products. Cases may be staged on the floor level of the storage room. Cases may be moved to the kitchen area or products placed on shelves. Some examples include: Weight: 40 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Oranges, Rate: 12 cases per shift Weight: 45 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Baked Beans, Rate: 13 cases per shift Weight: 45 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Ketchup Pouches, Rate: 12 cases per shift Weight: 40 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Apples, Rate: 16 cases per shift Weight: 36 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Chicken Paddies, Rate: 3 x shift Weight: 48 lb. Level: 6" (floor) to 34" (counter height) Item: Case of Mozzarella Cheese (Blocks), Rate: 2 x month Weight: 32 lb. Level: 8" (case handle) to 34" (counter height) Item: Case of Milk Cartons (50 cartons), Rate: 16 cases per shift CARRYING: (Transporting an object over a distance through walking) Rarely: Moving cases from the cart to the counter height. See examples of products above. PUSHING/PULLING: (Exerting force upon an object so that the object moves away from the Force) Occasionally: Moving a cart with cases of food products to the kitchen; to the refrigerator; to the freezer. Distance up to 15-20'. Handle Height at 35". Force 25-30 lb. CLIMBING: (To Ascend or Descend apparatus or structures) Rarely: Step stool (2 steps) available to access top shelf level of food items. BALANCE: (Maintaining body equilibrium to prevent falling) Frequent: Walking around kitchen area around moving machinery; hot stove and other individuals. Kitchen floor may be wet around the sink area. STOOPING: (Bending the body downward and forward from a standing position by bending the spine at the hips and/or waist) Occasionally: Cleaning pans and utensils in the sink; accessing containers of food located on the lower shelf levels (10"); accessing food at the lower shelf levels in the oven; accessing lower shelf levels in the refrigerator and freezer; accessing lower shelf levels where utensils are kept. Individuals may choose to stoop or crouch. KNEELING: (Bending the legs at the knees to come to rest on one or both knees) Rarely: Cleaning underneath the hot line (shelf at approximately 9"); cleaning the lower oven shelves. CROUCHING: (Bending the body downward and forward by bending legs at the hips and knees with simultaneous forward bending of the spine) Occasionally: Cleaning pans and utensils in the sink; accessing containers of food located on the lower shelf levels (10"); accessing food at the lower shelf levels in the oven; accessing lower shelf levels in the refrigerator and freezer; accessing lower shelf levels where utensils are kept. Individuals may choose to stoop or crouch. REACHING: (Extending arms and hands away from the body in any direction. Shoulder angle must be least 45 degrees from the body to be considered reaching) Frequent: Forward - Preparing food on the counters; washing pans and utensils. Rarely: Overhead - Accessing food containers on the top shelf levels (68"); accessing the top level of the food carts (68"). HAND USAGE: (Seizing, holding, grasping, turning, or otherwise working with the hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift gears) Frequent: Preparing food; using utensils - knives, tongs, spoodles; using equipment; using brooms, mops. Pinching - crumbling meat by hand, crumbling cheese by hand, and handling sheet pans. CRAWLING: (Moving about on hands and knees, hands and feet or on the abdomen) Rarely: May have to access under the counters when cleaning; access the shelf under the hot line. Interrelations: Contact with personnel within the district and with customers and vendors. Will be working under the direct supervision of the department supervisor in order to complete day-to-day tasks. Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy...... click apply for full job details

Job Title: Order Management Assistant/Data Entry Pay Rate: $18.50 Start Date: ASAP, Hiring Immediately 1st shift Order Management Clerks Needed ASAP!! $18.50/per hour for a well-known industry leader in the manufacturing and distribution of Medical/Laboratory equipment in the city of Torrance, CA. Order Management Assistant performs a variety of order management transactions. Resolves customer inquiries while providing efficient and courteous service through processing orders by mail, EDI, telephone or fax. Essential Job Functions Order Management Assistant/Data Entry Activities · Responsible for processing all customer orders by telephone, EDI, mail or fax within internal guidelines. · Provides pricing and availability to customers using available data, price lists and related information. · Resolves customer requests for adjustments in orders or billing. · Monitors delivery dates and notifies customers of delays. · Verifies stock availability and enters orders for shipment of product. · Provides as liaison between customers and various internal departments. · Provides internal support to all sales area managers. · Monitors customer questions and complaints. · Maintains appropriate order files and records. · Confers with supervisor concerning the resolution of the most difficult cases. · Performs other related duties as assigned by management. Order Management Assistant/Data Entry Other Activities · Maintains good communications both inside and outside of the Company. · Compiles statistics and prepares various reports for management as requested. Order Management Assistant/Data Entry Essential Job Requirements Education High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Order Management Assistant/Data Entry Experience & Minimum Qualifications · One - two years of previous customer service/order management related experience in a corporate environment. · Ability to type 40 wpm with few or no errors. · Ability to verbally respond to customer inquiries in person or over the phone. · Ability to read, carry out simple instructions, comprehend short correspondence and memos. · Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. · Ability to get along well with diverse personalities. Must be tactful, mature and flexible. · Ability to use a personal computer and software for business applications such as word processing, financial spreadsheets and database programs. Additional Info of the Order Management Clerk : · Ask about our $100 Referral bonus Helpmates Helpmates goes beyond placing you at a job, as we assess your skills, your interests, and determine the best culture and fit to showcase your unique talents. We've been working with top employers across Southern California for over 40 years, and as a result, we have access to unique career opportunities you won't find anywhere else. "Helpmates has always been willing to work personally alongside our site management team to promote understanding and competence for both the quality of our products and the safety of our production teams. I value and appreciate my relationship with Helpmates and recommend them to any organization with staffing needs." - Helpmates Client "Helpmates responded very quickly to my application. The whole process, from hiring to getting sent to the company to work for was very quick and painless. I also liked that helpmates sent a representative out to check on us while we were at our new workplaces." - Helpmates Specialist Helpmates is an Equal Opportunity Employer (EOE). We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act (FEHA).

WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS ValorVIP, an MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support April demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time and part-time positions available for almost any schedule, day, night, seven days a week. In a lot of cases, you can make your own schedule. The positions offer competitive base pay commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection WHAT DOES A CALL CENTER AGENT DO? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES Listen to and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade customers Explain and position products and process when interacting with customers Appropriately escalate customer dissatisfaction Ensure first call resolution through problems solving and effective call handling WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Work-at-Home Opportunities Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . Work Area Quiet workspace free of background noise and distractions Private area acceptable for webcam use Wired High-Speed Internet Connection Download Speed 20 Mbps (minimum) Not sure? Test your speed at speedtest.net Personal Desktop or Laptop Computer PC (Not a MAC) Windows 10 Operating system Intel Core i5 Processor 8Gb Memory (RAM) 256Gb Hard Drive (Storage) 1 USB Type A 2.0 (Standard headset USB) 1 RJ-45 Connection (Internet Ethernet Cable) Headset & WebCam Approved Corded USB Noise Canceling Internal or External Web Camera This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods whle using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, work-at-home option for eligible positions and programs, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. ..... click apply for full job details

TRAIN ON-SITE TO WORK AT HOME ValorVIP, an MCI Company is looking forwork at home customer service, help desk, technical support, and sales representatives to support April demand. This role requires you train on-site and certify in the role prior to moving to full work at home. Training and certification generally takes one to two weeks depending on the program. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time and part-time positions available for almost any schedule, day, night, seven days a week. In a lot of cases, you can make your own schedule. The positions offer competitive base pay commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, Mass Markets will provide it. You will need a wired home broadband connection WHAT DOES A WORK AT HOME CALL CENTER REPRESENTATIVE DO? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES Listen to and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade customers Explain and position products and process when interacting with customers Appropriately escalate customer dissatisfaction Ensure first call resolution through problems solving and effective call handling WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Work-at-Home Opportunities Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . Work Area Quiet workspace free of background noise and distractions Private area acceptable for webcam use Wired High-Speed Internet Connection Download Speed 20 Mbps (minimum) Not sure? Test your speed at speedtest.net Personal Desktop or Laptop Computer PC (Not a MAC) Windows 10 Operating system Intel Core i5 Processor 8Gb Memory (RAM) 256Gb Hard Drive (Storage) 1 USB Type A 2.0 (Standard headset USB) 1 RJ-45 Connection (Internet Ethernet Cable) Headset & WebCam Approved Corded USB Noise Canceling Internal or External Web Camera This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods whle using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, work-at-home option for eligible positions and programs, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination..... click apply for full job details

WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS ValorVIP, an MCI company, is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support April demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time and part-time positions available for almost any schedule, day, night, seven days a week. In a lot of cases, you can make your own schedule. The positions offer competitive base pay ($10.10 HR to $15.15 HR) commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, ValorVIPwill provide it. You will need a home broadband connection WHAT DOES A CALL CENTER AGENT DO? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES Listen to and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade customers Explain and position products and process when interacting with customers Appropriately escalate customer dissatisfaction Ensure first call resolution through problems solving and effective call handling WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Work-at-Home Opportunities Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . Work Area Quiet workspace free of background noise and distractions Private area acceptable for webcam use Wired High-Speed Internet Connection Download Speed 20 Mbps (minimum) Not sure? Test your speed at speedtest.net Personal Desktop or Laptop Computer PC (Not a MAC) Windows 10 Operating system Intel Core i5 Processor 8Gb Memory (RAM) 256Gb Hard Drive (Storage) 1 USB Type A 2.0 (Standard headset USB) 1 RJ-45 Connection (Internet Ethernet Cable) Headset & WebCam Approved Corded USB Noise Canceling Internal or External Web Camera This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods whle using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, work-at-home option for eligible positions and programs, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. ..... click apply for full job details

TRAIN ON-SITE TO WORK AT HOME ValorVIP, an MCI Company is looking forwork at home customer service, help desk, technical support, and sales representatives to support April demand. This role requires you train on-site and certify in the role prior to moving to full work at home. Training and certification generally takes one to two weeks depending on the program. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time and part-time positions available for almost any schedule, day, night, seven days a week. In a lot of cases, you can make your own schedule. The positions offer competitive base pay commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, Mass Markets will provide it. You will need a wired home broadband connection Finish WHAT DOES A WORK AT HOME CALL CENTER REPRESENTATIVE DO? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES Listen to and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade customers Explain and position products and process when interacting with customers Appropriately escalate customer dissatisfaction Ensure first call resolution through problems solving and effective call handling WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Work-at-Home Opportunities Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . Work Area Quiet workspace free of background noise and distractions Private area acceptable for webcam use Wired High-Speed Internet Connection Download Speed 20 Mbps (minimum) Not sure? Test your speed at speedtest.net Personal Desktop or Laptop Computer PC (Not a MAC) Windows 10 Operating system Intel Core i5 Processor 8Gb Memory (RAM) 256Gb Hard Drive (Storage) 1 USB Type A 2.0 (Standard headset USB) 1 RJ-45 Connection (Internet Ethernet Cable) Headset & WebCam Approved Corded USB Noise Canceling Internal or External Web Camera This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods whle using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, work-at-home option for eligible positions and programs, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination..... click apply for full job details

WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support April demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time and part-time positions available for almost any schedule, day, night, seven days a week. In a lot of cases, you can make your own schedule. The positions offer competitive base pay ($10.10 HR to $15.15 HR) commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection WHAT DOES A CALL CENTER AGENT DO? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES Listen to and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade customers Explain and position products and process when interacting with customers Appropriately escalate customer dissatisfaction Ensure first call resolution through problems solving and effective call handling WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Work-at-Home Opportunities Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, work-at-home option for eligible positions and programs, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . Work Area Quiet workspace free of background noise and distractions Private area acceptable for webcam use Wired High-Speed Internet Connection Download Speed 20 Mbps (minimum) Not sure? Test your speed at speedtest.net Personal Desktop or Laptop Computer PC (Not a MAC) Windows 10 Operating system Intel Core i5 Processor 8Gb Memory (RAM) 256Gb Hard Drive (Storage) 1 USB Type A 2.0 (Standard headset USB) 1 RJ-45 Connection (Internet Ethernet Cable) Headset & WebCam Approved Corded USB Noise Canceling Internal or External Web Camera This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods whle using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, . At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws..... click apply for full job details