Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: The seasonal Inside Sales Representative is responsible for increasing See's Volume Savings business through the sale of corporate gifts, fundraising, and overall volume savings sales. The pay range for this position is expected to be $19.50 - $20.52 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: Key Responsibilities: Promotes a "customer first" culture and commitment to delivering outstanding results for all customers while focusing on See's principles. Achieves sales targets set by management for assigned territory. Increases the number of accounts while retaining and growing existing business. Updates and maintains seasonal sale pipeline to ensure timely and accurate reporting. Utilizing lead list, performs outbound telesales calls to potential, current or previous customers via phone and email. Assists customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs. Identifies issues and provides appropriate solutions to build value in the customer relationship. Effectively nurtures sales leads while utilizing consultative sales skills to assess and close sales. Partners and supports Field Sales Representative sales efforts for assigned territory. Provides exceptional customer service to potential and existing customers. Maintains positive working relationships and partnerships with Field Sales, Customer Service and Shop Employees to ensure customer needs are always met while fostering a positive work environment. Maintains a thorough working knowledge of See's products and Volume Savings programs (Fundraising, Business Gifts, Group Savings, Yumraising, Gift Services), plus Retail and Ecommerce sales channels. Ensures customer account information is kept current and accurate by continually updating customer database. Follows all other set processes and procedures. Handles inbound customer calls and emails; responds to customers' inquiries in a timely manner. Assists with special projects as assigned by Inside Sales Supervisor and performs other duties as required. Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion. Minimum Qualifications: Two years inside sales, telesales, outbound call center experience, or sales equivalent. Friendly and clear-speaking phone voice, effective communication skills required. Superior written and verbal skills - appropriate grammar and basic spelling skills required (test administered). Self-motivated, results-oriented with competitive spirit. Cross-selling and up-selling skills and experience strongly preferred. Excellent customer service skills. Salesforce or other Customer Relationship Management (CRM) experience preferred. Demonstrated PC proficiency in Windows environment; Microsoft Word, Excel and Internet skills required. Accurate typing skills of at least 35 wpm with 90% accuracy (test administered). Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
09/04/2025
Full time
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: The seasonal Inside Sales Representative is responsible for increasing See's Volume Savings business through the sale of corporate gifts, fundraising, and overall volume savings sales. The pay range for this position is expected to be $19.50 - $20.52 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: Key Responsibilities: Promotes a "customer first" culture and commitment to delivering outstanding results for all customers while focusing on See's principles. Achieves sales targets set by management for assigned territory. Increases the number of accounts while retaining and growing existing business. Updates and maintains seasonal sale pipeline to ensure timely and accurate reporting. Utilizing lead list, performs outbound telesales calls to potential, current or previous customers via phone and email. Assists customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs. Identifies issues and provides appropriate solutions to build value in the customer relationship. Effectively nurtures sales leads while utilizing consultative sales skills to assess and close sales. Partners and supports Field Sales Representative sales efforts for assigned territory. Provides exceptional customer service to potential and existing customers. Maintains positive working relationships and partnerships with Field Sales, Customer Service and Shop Employees to ensure customer needs are always met while fostering a positive work environment. Maintains a thorough working knowledge of See's products and Volume Savings programs (Fundraising, Business Gifts, Group Savings, Yumraising, Gift Services), plus Retail and Ecommerce sales channels. Ensures customer account information is kept current and accurate by continually updating customer database. Follows all other set processes and procedures. Handles inbound customer calls and emails; responds to customers' inquiries in a timely manner. Assists with special projects as assigned by Inside Sales Supervisor and performs other duties as required. Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion. Minimum Qualifications: Two years inside sales, telesales, outbound call center experience, or sales equivalent. Friendly and clear-speaking phone voice, effective communication skills required. Superior written and verbal skills - appropriate grammar and basic spelling skills required (test administered). Self-motivated, results-oriented with competitive spirit. Cross-selling and up-selling skills and experience strongly preferred. Excellent customer service skills. Salesforce or other Customer Relationship Management (CRM) experience preferred. Demonstrated PC proficiency in Windows environment; Microsoft Word, Excel and Internet skills required. Accurate typing skills of at least 35 wpm with 90% accuracy (test administered). Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
Agent Support Representative Frisco, TX Onsite COMPENSATION & SCHEDULE •$24 - $25 Based on Experience • Full-time, schedule flexibility required • W2 • Start date:8/18/25 ROLE IMPACT This role is critical in ensuring seamless support for the client's internal and external sales agents. As the first point of contact, the Agent Support Representative drives agent satisfaction by resolving inquiries, processing changes, and assisting with product knowledge-all while maintaining accurate records and adhering to company policies. KEY RESPONSIBILITIES • Serve as primary contact for agent inquiries via phone, email, and voicemail • Process agent plan changes, additions/removals, and record updates • Support agent sales portal navigation and troubleshoot access issues • Handle initial member record payments and update relevant data fields • Provide timely, courteous, and accurate information on product offerings MINIMUM QUALIFICATIONS • 2+ years of customer service experience in a call center environment • 1+ year of health insurance industry experience • High school diploma, GED, or equivalent experience • Ability to type 30+ WPM while actively engaging in call transactions CORE TOOLS & SYSTEMS • Microsoft Office Suite (intermediate proficiency) • Client-specific sales portal and CRM system • Standard call center telephony and ticketing systems PREFERRED SKILLS • Strong analytical and problem-solving capabilities • Self-motivated with the ability to work independently and in team settings • Excellent verbal and written communication By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
09/04/2025
Full time
Agent Support Representative Frisco, TX Onsite COMPENSATION & SCHEDULE •$24 - $25 Based on Experience • Full-time, schedule flexibility required • W2 • Start date:8/18/25 ROLE IMPACT This role is critical in ensuring seamless support for the client's internal and external sales agents. As the first point of contact, the Agent Support Representative drives agent satisfaction by resolving inquiries, processing changes, and assisting with product knowledge-all while maintaining accurate records and adhering to company policies. KEY RESPONSIBILITIES • Serve as primary contact for agent inquiries via phone, email, and voicemail • Process agent plan changes, additions/removals, and record updates • Support agent sales portal navigation and troubleshoot access issues • Handle initial member record payments and update relevant data fields • Provide timely, courteous, and accurate information on product offerings MINIMUM QUALIFICATIONS • 2+ years of customer service experience in a call center environment • 1+ year of health insurance industry experience • High school diploma, GED, or equivalent experience • Ability to type 30+ WPM while actively engaging in call transactions CORE TOOLS & SYSTEMS • Microsoft Office Suite (intermediate proficiency) • Client-specific sales portal and CRM system • Standard call center telephony and ticketing systems PREFERRED SKILLS • Strong analytical and problem-solving capabilities • Self-motivated with the ability to work independently and in team settings • Excellent verbal and written communication By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
We have recently DOUBLED our call center team and increased our marketing which means we have more leads/appointments than sales reps! Come join a highly reputable home improvement company that offers pre-screened appointments, flexible schedule, uncapped commissions earning up to $150k in first year and so much more! 1-800 Hansons has been one of the top home improvement companies based in Michigan and Ohio for over 37 years. We are now in 14 states across the country with 24 locations. We are continuously growing in locations as well as products, which also means a lot of internal growth opportunities! As a Sales Consultant with 1-800 Hansons, you focus on a customer relationship based sales process to give a 5-star experience. Our sales process involves pre-screened qualified appointments provided, AI Tools provided to retrieve accurate measurements of the exterior of the home with ease as well as provide a visual of the completed install during the sales appointment! To be a Sales Consultant with 1-800 Hansons, experience isn't necessary as we provide training to help you develop and be successful on the team! We also welcome those with talent that have been in the sales industry for years that are ready to join an opportunity that pays what you put into it! What We Offer: Paid training to learn our process, product knowledge and get hands-on experience before running appointments on your own. Earn 100% uncapped commission with limitless income potential Average first-year earnings of $80k - $150k Top performers earn up to $300k+ Double commission opportunities on self-generated leads Ability to sell all of our products (windows, roofing, siding, gutters, gutter protection and bath/shower) Weekly pay along Appointment times vary, providing flexibility in your daily routine Receive pre-qualified appointments provided daily to ensure a high success rate Use AI tools to provide an easier sales demonstration while also giving a 5-star customer experience Opportunities for advancement quick internal growth What you'll be doing: Run 1-3 appointments per day in a 60-mile radius of the Denver, CO office You will be educating customers on our quality products and services, in their home. Use AI tools to provide accurate measurements of the exterior portion of the home while also giving the customers the opportunity to be interactive with a great visual tool. This gives the customers a better understanding of the process and a peace of mind moving forward with the sale Offer a quote within the customers' budget while giving you a high commission rate. Also able to start the customer in the financial assistance process if needed You will be able to close sales at an average rate of 30% or more, by identifying customer needs and provide a 5-star shop-at-home experience. What we are looking for: The ideal sales candidate has a great amount of customer service and/or sales experience Sales representatives are 1099 subcontractors where you'll need to provide your vehicle and iPad for the opportunity A strong work ethic and the drive to thrive in a fast-paced environment. An entrepreneurial mindset to be in control of your own earnings. Sales representatives will need your own transportation as well as provide an iPad Compensation details: 00 Yearly Salary PIdcb890f737b2-3757
09/04/2025
Full time
We have recently DOUBLED our call center team and increased our marketing which means we have more leads/appointments than sales reps! Come join a highly reputable home improvement company that offers pre-screened appointments, flexible schedule, uncapped commissions earning up to $150k in first year and so much more! 1-800 Hansons has been one of the top home improvement companies based in Michigan and Ohio for over 37 years. We are now in 14 states across the country with 24 locations. We are continuously growing in locations as well as products, which also means a lot of internal growth opportunities! As a Sales Consultant with 1-800 Hansons, you focus on a customer relationship based sales process to give a 5-star experience. Our sales process involves pre-screened qualified appointments provided, AI Tools provided to retrieve accurate measurements of the exterior of the home with ease as well as provide a visual of the completed install during the sales appointment! To be a Sales Consultant with 1-800 Hansons, experience isn't necessary as we provide training to help you develop and be successful on the team! We also welcome those with talent that have been in the sales industry for years that are ready to join an opportunity that pays what you put into it! What We Offer: Paid training to learn our process, product knowledge and get hands-on experience before running appointments on your own. Earn 100% uncapped commission with limitless income potential Average first-year earnings of $80k - $150k Top performers earn up to $300k+ Double commission opportunities on self-generated leads Ability to sell all of our products (windows, roofing, siding, gutters, gutter protection and bath/shower) Weekly pay along Appointment times vary, providing flexibility in your daily routine Receive pre-qualified appointments provided daily to ensure a high success rate Use AI tools to provide an easier sales demonstration while also giving a 5-star customer experience Opportunities for advancement quick internal growth What you'll be doing: Run 1-3 appointments per day in a 60-mile radius of the Denver, CO office You will be educating customers on our quality products and services, in their home. Use AI tools to provide accurate measurements of the exterior portion of the home while also giving the customers the opportunity to be interactive with a great visual tool. This gives the customers a better understanding of the process and a peace of mind moving forward with the sale Offer a quote within the customers' budget while giving you a high commission rate. Also able to start the customer in the financial assistance process if needed You will be able to close sales at an average rate of 30% or more, by identifying customer needs and provide a 5-star shop-at-home experience. What we are looking for: The ideal sales candidate has a great amount of customer service and/or sales experience Sales representatives are 1099 subcontractors where you'll need to provide your vehicle and iPad for the opportunity A strong work ethic and the drive to thrive in a fast-paced environment. An entrepreneurial mindset to be in control of your own earnings. Sales representatives will need your own transportation as well as provide an iPad Compensation details: 00 Yearly Salary PIdcb890f737b2-3757
Description: Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions. Key Responsibilities: Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements: Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details: 17-22 Hourly Wage PIb48fab8b57c2-8795
09/04/2025
Full time
Description: Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions. Key Responsibilities: Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements: Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details: 17-22 Hourly Wage PIb48fab8b57c2-8795
Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. Adhere to pre-set phone scripts and make suggestions for improvements to management. Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. Follow up with and re-schedule no-show customer appointments. Accurately maintain and update the BDC Call Log Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI1a07adc88d71-1311
09/04/2025
Full time
Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. Adhere to pre-set phone scripts and make suggestions for improvements to management. Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. Follow up with and re-schedule no-show customer appointments. Accurately maintain and update the BDC Call Log Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI1a07adc88d71-1311
Description Business Development Representative A Business Development Representative reports to the Vice President of Business Development. With the oversight of the Vice President of Business Development, the Representative is responsible for creating and implementing a strategic marketing plan in their assigned region. They are responsible for marketing all Granite Recovery Centers programs in an assigned territory. This includes face to face meetings with health care providers, attending networking events in their region, hosting dinners, lunches, and special events. Essential Job Functions Promote a strong GRC culture in all associates including management throughout the organization Develops and implements regional strategies that supports the overall Strategic Business Development Plan Develops and maintains referral relationships Consistently achieves 7 admissions per month Consistently inputs activities and pertinent account information into CRM Demonstrates the ability to work with internal GRC team members Consistently maintains a minimum of 20 face to face meetings per week Develops and maintains exceptional knowledge of all Granite Recovery Center Programs Delivers accurate and timely weekly and quarterly reports Actively participates in team calls and meetings and offers potential solutions to obstacles incurred This person will be required to travel by automobile daily and will be responsible for covering a specific territory. Overnight travel may be required. Other duties as assigned Minimum Qualifications Knowledge of and the ability to effectively communicate all programs and service offering to key stakeholders Bachelors Degree or higher preferred Strong selling skills (2-3 years sales experience) Health care experience a plus Strong customer service skills Professionally represents Granite Recovery Centers Satisfactory references from employers and/or professional peers. Satisfactory criminal background check, Motor Vehicle Report (if applicable), and drug screen. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: Granite Recovery is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Shreveport center provides individualized care and evidence-based clinical approaches in an environment that promotes healing. Granite Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws. PI212527ea1d81-2078 Required Preferred Job Industries Other
09/03/2025
Full time
Description Business Development Representative A Business Development Representative reports to the Vice President of Business Development. With the oversight of the Vice President of Business Development, the Representative is responsible for creating and implementing a strategic marketing plan in their assigned region. They are responsible for marketing all Granite Recovery Centers programs in an assigned territory. This includes face to face meetings with health care providers, attending networking events in their region, hosting dinners, lunches, and special events. Essential Job Functions Promote a strong GRC culture in all associates including management throughout the organization Develops and implements regional strategies that supports the overall Strategic Business Development Plan Develops and maintains referral relationships Consistently achieves 7 admissions per month Consistently inputs activities and pertinent account information into CRM Demonstrates the ability to work with internal GRC team members Consistently maintains a minimum of 20 face to face meetings per week Develops and maintains exceptional knowledge of all Granite Recovery Center Programs Delivers accurate and timely weekly and quarterly reports Actively participates in team calls and meetings and offers potential solutions to obstacles incurred This person will be required to travel by automobile daily and will be responsible for covering a specific territory. Overnight travel may be required. Other duties as assigned Minimum Qualifications Knowledge of and the ability to effectively communicate all programs and service offering to key stakeholders Bachelors Degree or higher preferred Strong selling skills (2-3 years sales experience) Health care experience a plus Strong customer service skills Professionally represents Granite Recovery Centers Satisfactory references from employers and/or professional peers. Satisfactory criminal background check, Motor Vehicle Report (if applicable), and drug screen. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: Granite Recovery is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Shreveport center provides individualized care and evidence-based clinical approaches in an environment that promotes healing. Granite Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws. PI212527ea1d81-2078 Required Preferred Job Industries Other
Part-time Cashier Lake Orion, MI Location: Store 18818 - Lake Orion, MI Requisition ID: REQ-19508 Job Type: Part time Description: This position is located at: 584 N. Lapeer Rd., Lake Orion, Michigan 48362 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI3d4b4ec1c3fb-1734
09/03/2025
Full time
Part-time Cashier Lake Orion, MI Location: Store 18818 - Lake Orion, MI Requisition ID: REQ-19508 Job Type: Part time Description: This position is located at: 584 N. Lapeer Rd., Lake Orion, Michigan 48362 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI3d4b4ec1c3fb-1734
Part-Time Cashier (Rochester Hills, MI) Location: Store 18505 - Rochester Hills, MI Requisition ID: REQ-22877 Job Type: Part time Description: This position is located at: 1404 Walton Boulevard, Rochester Hills, Michigan 48309 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI184e02c5-
09/03/2025
Full time
Part-Time Cashier (Rochester Hills, MI) Location: Store 18505 - Rochester Hills, MI Requisition ID: REQ-22877 Job Type: Part time Description: This position is located at: 1404 Walton Boulevard, Rochester Hills, Michigan 48309 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI184e02c5-
Part-time Cashier (Pittsfield, IL) Location: Store 19167 - Pittsfield, IL Requisition ID: REQ-27515 Job Type: Part time Description: This position is located at: 901 W. Fayette St., Pittsfield, Illinois 62363 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $15.00 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI907124ed6ddb-1441
09/03/2025
Full time
Part-time Cashier (Pittsfield, IL) Location: Store 19167 - Pittsfield, IL Requisition ID: REQ-27515 Job Type: Part time Description: This position is located at: 901 W. Fayette St., Pittsfield, Illinois 62363 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $15.00 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI907124ed6ddb-1441
Repair Technician Broadcast Lens US-CA-Costa Mesa Job ID: 33496 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Costa Mesa About the Role Canon USA in Costa Mesa, CA is seeking a Broadcast Lens Repair Technician I (Representative, Tech Support I). Located at the Canon Factory Service Center in Costa Mesa, CA, you will perform on-site or in-house repair of Canon lenses. Models may include: ENG lenses, Cinema lenses, Broadcast Studio lenses, Field Lenses and control accessories. Canon's professional imaging products play a vital role in creating visually compelling content that captivates audiences around the world. Our cameras and lenses are trusted by industry professionals for their quality, reliability, and performance. If you have hands-on experience and a passion for maintaining and repairing high-end imaging equipment, we invite you to explore this exciting opportunity. In this role, you will support daily repair operations for Canon's industry-leading broadcast TV lenses and accessories. You'll receive comprehensive training to perform both in-house and on-site repairs on a range of professional imaging equipment, including: What We Offer: Competitive healthcare benefits (medical, dental, and vision) starting on your first day Stable, full-time schedule: Monday to Friday, 7:30 AM - 4:30 PM (40 hours/week) Opportunity to work hands-on with world-class imaging technology Please Note: This position requires full-time, on-site presence at the assigned work location(s). Your Impact Performs routine customer support activities for equipment and systems products such as wiring, cabling Using established company guidelines, performs on-site installation, preventative maintenance, routine repair, and calibration of company's product and equipment such as wiring and cabling Serves as customer contact on technical and service related problems May instruct customers in proper use and operation of equipment Refers the most complex problems to higher level personnel such as supervisor or field engineers Repairs lenses and related Broadcast and Communication products for Canon dealers and customers in a timely and professional manner, to provide an effective service department Provides technical support and training to dealers and support staff via telephone and on site visits, supplies information concerning parts and policies, responds to inquiries and ensures a knowledgeable sales staff Assists customers, supplies information concerning parts, technical advice and schematic technical drawings, and responds to inquiries, to provide customer support Receives and inspects incoming items for repair and furnishes verbal and/or written cost estimates, to provide information concerning costs for repairs Maintains service area, stocks inventory and cleaning chemicals, files service repair records and keeps area generally clean, to ensure a productive work area Represents the organization to customers by providing information, responding to inquiries or troubleshooting product problems Typically reports to a Supervisor or Manager Level I employees are entry-level and learning company policies and processes so they can develop the basic skills necessary to be successful in the job role Their tasks are routine in nature, do not require decision-making and they work under close supervision About You: The Skills & Expertise You Bring Typically requires general education and/or vocational training but little to no experience Ability to demonstrate fundamental knowledge of electromechanical equipment Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs Must be able to lift a minimum of 25lbs. in lens/case weight Minimum six months inspecting, testing, grading, repairing or refurbishing experience of electro-mechanical equipment (i.e. office equipment) Working knowledge of computer platforms, general application software and networking environments Capable of accessing technical websites (i.e. E-Support platform) Demonstrates ability to work in a collaborative work team environment Demonstrates a positive internal and external work attitude Demonstrates good customer service skills and abilities Work on obtaining Canon Product Servicing Certifications Travel of 25% or more is expected for this position Individual must possess a clean valid state driver's license in order to obtain the position This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies We are providing the anticipated rate for this role: $20.54 - $30.75 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI86076c6ebd41-1394
09/03/2025
Full time
Repair Technician Broadcast Lens US-CA-Costa Mesa Job ID: 33496 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Costa Mesa About the Role Canon USA in Costa Mesa, CA is seeking a Broadcast Lens Repair Technician I (Representative, Tech Support I). Located at the Canon Factory Service Center in Costa Mesa, CA, you will perform on-site or in-house repair of Canon lenses. Models may include: ENG lenses, Cinema lenses, Broadcast Studio lenses, Field Lenses and control accessories. Canon's professional imaging products play a vital role in creating visually compelling content that captivates audiences around the world. Our cameras and lenses are trusted by industry professionals for their quality, reliability, and performance. If you have hands-on experience and a passion for maintaining and repairing high-end imaging equipment, we invite you to explore this exciting opportunity. In this role, you will support daily repair operations for Canon's industry-leading broadcast TV lenses and accessories. You'll receive comprehensive training to perform both in-house and on-site repairs on a range of professional imaging equipment, including: What We Offer: Competitive healthcare benefits (medical, dental, and vision) starting on your first day Stable, full-time schedule: Monday to Friday, 7:30 AM - 4:30 PM (40 hours/week) Opportunity to work hands-on with world-class imaging technology Please Note: This position requires full-time, on-site presence at the assigned work location(s). Your Impact Performs routine customer support activities for equipment and systems products such as wiring, cabling Using established company guidelines, performs on-site installation, preventative maintenance, routine repair, and calibration of company's product and equipment such as wiring and cabling Serves as customer contact on technical and service related problems May instruct customers in proper use and operation of equipment Refers the most complex problems to higher level personnel such as supervisor or field engineers Repairs lenses and related Broadcast and Communication products for Canon dealers and customers in a timely and professional manner, to provide an effective service department Provides technical support and training to dealers and support staff via telephone and on site visits, supplies information concerning parts and policies, responds to inquiries and ensures a knowledgeable sales staff Assists customers, supplies information concerning parts, technical advice and schematic technical drawings, and responds to inquiries, to provide customer support Receives and inspects incoming items for repair and furnishes verbal and/or written cost estimates, to provide information concerning costs for repairs Maintains service area, stocks inventory and cleaning chemicals, files service repair records and keeps area generally clean, to ensure a productive work area Represents the organization to customers by providing information, responding to inquiries or troubleshooting product problems Typically reports to a Supervisor or Manager Level I employees are entry-level and learning company policies and processes so they can develop the basic skills necessary to be successful in the job role Their tasks are routine in nature, do not require decision-making and they work under close supervision About You: The Skills & Expertise You Bring Typically requires general education and/or vocational training but little to no experience Ability to demonstrate fundamental knowledge of electromechanical equipment Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs Must be able to lift a minimum of 25lbs. in lens/case weight Minimum six months inspecting, testing, grading, repairing or refurbishing experience of electro-mechanical equipment (i.e. office equipment) Working knowledge of computer platforms, general application software and networking environments Capable of accessing technical websites (i.e. E-Support platform) Demonstrates ability to work in a collaborative work team environment Demonstrates a positive internal and external work attitude Demonstrates good customer service skills and abilities Work on obtaining Canon Product Servicing Certifications Travel of 25% or more is expected for this position Individual must possess a clean valid state driver's license in order to obtain the position This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies We are providing the anticipated rate for this role: $20.54 - $30.75 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI86076c6ebd41-1394
Part-Time Cashier (Rockford, MI) Location: Store 18323 - Rockford, MI Requisition ID: REQ-19918 Job Type: Part time Description: This position is located at: 643 Northland Drive Northeast, Rockford, Michigan 49341 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI7ac107eff9ce-0476
09/03/2025
Full time
Part-Time Cashier (Rockford, MI) Location: Store 18323 - Rockford, MI Requisition ID: REQ-19918 Job Type: Part time Description: This position is located at: 643 Northland Drive Northeast, Rockford, Michigan 49341 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI7ac107eff9ce-0476
Part-time Cashier Location: Store 19159 - Springfield, IL Requisition ID: REQ-24106 Job Type: Part time Description: This position is located at: 1600 Wabash Ave, Springfield, Illinois 62704 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $15.00 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI5db68f3cda23-2971
09/03/2025
Full time
Part-time Cashier Location: Store 19159 - Springfield, IL Requisition ID: REQ-24106 Job Type: Part time Description: This position is located at: 1600 Wabash Ave, Springfield, Illinois 62704 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $15.00 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI5db68f3cda23-2971
We are a growing, customer-focused company with over 400 dedicated employees across North America. As we continue to expand, we are excited to open a new climate-controlled facility in Fort Worth, Texas. We're looking for a Warehouse Associate to work in our state-of-the-art Distribution Center. The ideal candidate should have a general understanding of a warehouse environment, be a self-starter and be quality focused. The standard work hours are Monday - Friday 1:00 PM - 10:00 PM. The starting pay is $16.00/hr. with a $.65/hr shift differential. Desired Qualifications: A high school diploma, or equivalent. Basic computer skills & the ability to fill out online documents. The ability to read and write English and compute accurate business math. The ability to lift up to 70 lbs., reach, stand and move. Good attendance and punctuality. Must be at least 18 and able to pass a background screening. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit ITAR: This position requires the use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 16-16 Yearly Salary PIeae57-2728
09/03/2025
Full time
We are a growing, customer-focused company with over 400 dedicated employees across North America. As we continue to expand, we are excited to open a new climate-controlled facility in Fort Worth, Texas. We're looking for a Warehouse Associate to work in our state-of-the-art Distribution Center. The ideal candidate should have a general understanding of a warehouse environment, be a self-starter and be quality focused. The standard work hours are Monday - Friday 1:00 PM - 10:00 PM. The starting pay is $16.00/hr. with a $.65/hr shift differential. Desired Qualifications: A high school diploma, or equivalent. Basic computer skills & the ability to fill out online documents. The ability to read and write English and compute accurate business math. The ability to lift up to 70 lbs., reach, stand and move. Good attendance and punctuality. Must be at least 18 and able to pass a background screening. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit ITAR: This position requires the use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 16-16 Yearly Salary PIeae57-2728
Description: Objective: The Mass Merchant Field Sales Representative (FSR) is responsible for sales and store-level relationships with Mass Merchant stores within their designated territory, serving as the company's face at the store level. The role involves cultivating and maintaining relationships with sales and operations personnel of each assigned store to ensure the success of programs and special-order business. Additionally, the representative collaborates with SFP's inside sales and call center personnel to maximize sales and coordinate activities within their territory. FSR will be responsible for Western Pennsylvania territory. Duties/Responsibilities Responsible for achieving the monthly sales plan by increasing sales and gross margin within their territory Provide regular updates on sales, market status, opportunities, and critical issues to the division and Mass Merchant sales team. Participate in contractor events and in-store product demonstrations. Generate new business with non-program products and develop innovative methods to increase store sales. Act as an expert in the market by having thorough knowledge of competition, market trends, pricing, and market opportunities. Cultivate relationship with Mass Merchants' outside sales team (PSEs & PARs) Update, distribute, and maintain SFP binders to all stores. Ensure all stores are adequately supplied with literature, samples, and brochures. Down stock and merchandise on stocked program products Conduct product knowledge (PK) sessions with all store associates regularly to ensure store personnel are comfortable selling our products. Manage claims resolution and product returns promptly. Develop a relationship with RTV clerks. Establish and maintain a relationship with the receiving department to ensure the efficiency of delivery. Follow up on all active quotes Other duties as assigned Requirements: Required Skills/Abilities Extreme focus on customer service Ability to develop and maintain relationships with customers and team members. Continuous improvement toward excellence Solid organizational, communication, listening, and presentation skills. Strong work ethic Self-starter, disciplined individual able to manage their schedule effectively with moderate manager intervention. Strong moral and ethical values both professionally and personally Avoid over-committing or over-promising. A persuasive teaching style to communicate the company's products and services. Intent on listening and able to communicate concisely while being willing to ask questions. Qualifications 1-2 years working in the building materials industry or a similar industry preferred. High School Diploma Clean driving record for the past 5 years Physical Requirements: • Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc. • Ability to walk, sit, or stand for extended periods • May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds This job description outlines the nature of work, required skills, essential abilities, and key functions; it is not an exhaustive list of duties or responsibilities. Starting at $52,000 per year and company vehicle Compensation details: 0 Yearly Salary PI12d94251a9c3-2248
09/02/2025
Full time
Description: Objective: The Mass Merchant Field Sales Representative (FSR) is responsible for sales and store-level relationships with Mass Merchant stores within their designated territory, serving as the company's face at the store level. The role involves cultivating and maintaining relationships with sales and operations personnel of each assigned store to ensure the success of programs and special-order business. Additionally, the representative collaborates with SFP's inside sales and call center personnel to maximize sales and coordinate activities within their territory. FSR will be responsible for Western Pennsylvania territory. Duties/Responsibilities Responsible for achieving the monthly sales plan by increasing sales and gross margin within their territory Provide regular updates on sales, market status, opportunities, and critical issues to the division and Mass Merchant sales team. Participate in contractor events and in-store product demonstrations. Generate new business with non-program products and develop innovative methods to increase store sales. Act as an expert in the market by having thorough knowledge of competition, market trends, pricing, and market opportunities. Cultivate relationship with Mass Merchants' outside sales team (PSEs & PARs) Update, distribute, and maintain SFP binders to all stores. Ensure all stores are adequately supplied with literature, samples, and brochures. Down stock and merchandise on stocked program products Conduct product knowledge (PK) sessions with all store associates regularly to ensure store personnel are comfortable selling our products. Manage claims resolution and product returns promptly. Develop a relationship with RTV clerks. Establish and maintain a relationship with the receiving department to ensure the efficiency of delivery. Follow up on all active quotes Other duties as assigned Requirements: Required Skills/Abilities Extreme focus on customer service Ability to develop and maintain relationships with customers and team members. Continuous improvement toward excellence Solid organizational, communication, listening, and presentation skills. Strong work ethic Self-starter, disciplined individual able to manage their schedule effectively with moderate manager intervention. Strong moral and ethical values both professionally and personally Avoid over-committing or over-promising. A persuasive teaching style to communicate the company's products and services. Intent on listening and able to communicate concisely while being willing to ask questions. Qualifications 1-2 years working in the building materials industry or a similar industry preferred. High School Diploma Clean driving record for the past 5 years Physical Requirements: • Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc. • Ability to walk, sit, or stand for extended periods • May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds This job description outlines the nature of work, required skills, essential abilities, and key functions; it is not an exhaustive list of duties or responsibilities. Starting at $52,000 per year and company vehicle Compensation details: 0 Yearly Salary PI12d94251a9c3-2248
Description: Job Summary: Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for checking, savings, business accounts, IRA, etc. Identifies customer needs and recommends specific products and/or services by use of CNA process. Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing. Maintains and balances cash drawer. Accepts and posts credit card and loan payments and payoffs. Performs account research and problem solving as needed. Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals. Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner. Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential. Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses. Secondary Functions: Makes tele-consulting as necessary. Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing. Contributes to the team effort by performing other job-related duties as assigned. Requirements: Standards: Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. Demonstrates proficiency with ERB process through audit of the CNA folders. Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations. Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available. Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours. Maintains regular attendance and punctuality as evidenced by attendance records. Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation. Physical Demands: Talking-Ability to express or exchange ideas by means of the spoken word. Hearing-Ability to receive detailed information through oral communication. Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually. Standing-Ability to stand on feet for long periods of time. Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces. Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard. Reaching-Ability to extend hand/arms in any direction to move/handle objects. Lifting-Ability to lift and/or move up to 25 pounds. Knowledge, Skills and Abilities: High school diploma or equivalent required. Minimum 1 year customer service or cash handling experience/skills required. Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required. Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required. Able to work a flexible schedule and skills in accuracy, cash handling, and math are required. Basic computer skills and the ability to learn industry-related software are required. PM19 An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PI88de2f3c2d18-8152
09/02/2025
Full time
Description: Job Summary: Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for checking, savings, business accounts, IRA, etc. Identifies customer needs and recommends specific products and/or services by use of CNA process. Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing. Maintains and balances cash drawer. Accepts and posts credit card and loan payments and payoffs. Performs account research and problem solving as needed. Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals. Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner. Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential. Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses. Secondary Functions: Makes tele-consulting as necessary. Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing. Contributes to the team effort by performing other job-related duties as assigned. Requirements: Standards: Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. Demonstrates proficiency with ERB process through audit of the CNA folders. Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations. Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available. Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours. Maintains regular attendance and punctuality as evidenced by attendance records. Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation. Physical Demands: Talking-Ability to express or exchange ideas by means of the spoken word. Hearing-Ability to receive detailed information through oral communication. Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually. Standing-Ability to stand on feet for long periods of time. Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces. Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard. Reaching-Ability to extend hand/arms in any direction to move/handle objects. Lifting-Ability to lift and/or move up to 25 pounds. Knowledge, Skills and Abilities: High school diploma or equivalent required. Minimum 1 year customer service or cash handling experience/skills required. Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required. Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required. Able to work a flexible schedule and skills in accuracy, cash handling, and math are required. Basic computer skills and the ability to learn industry-related software are required. PM19 An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PI88de2f3c2d18-8152
Description: This position is located at our Lakewood Ranch branch location. Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for checking, savings, business accounts, IRA, etc. Identifies customer needs and recommends specific products and/or services by use of CNA process. Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing. Maintains and balances cash drawer. Accepts and posts credit card and loan payments and payoffs. Performs account research and problem solving as needed. Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals. Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner. Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential. Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses. Secondary Functions: Makes tele-consulting as necessary. Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing. Contributes to the team effort by performing other job-related duties as assigned. Requirements: Standards: Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. Demonstrates proficiency with ERB process through audit of the CNA folders. Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations. Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available. Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours. Maintains regular attendance and punctuality as evidenced by attendance records. Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation. Physical Demands: Talking-Ability to express or exchange ideas by means of the spoken word. Hearing-Ability to receive detailed information through oral communication. Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually. Standing-Ability to stand on feet for long periods of time. Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces. Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard. Reaching-Ability to extend hand/arms in any direction to move/handle objects. Lifting-Ability to lift and/or move up to 25 pounds. Knowledge, Skills and Abilities: High school diploma or equivalent required. Minimum 1 year customer service or cash handling experience/skills required. Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required. Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required. Able to work a flexible schedule and skills in accuracy, cash handling, and math are required. Basic computer skills and the ability to learn industry-related software are required. An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PM19 PIa2c18ac2dc4e-8082
09/02/2025
Full time
Description: This position is located at our Lakewood Ranch branch location. Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for checking, savings, business accounts, IRA, etc. Identifies customer needs and recommends specific products and/or services by use of CNA process. Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing. Maintains and balances cash drawer. Accepts and posts credit card and loan payments and payoffs. Performs account research and problem solving as needed. Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals. Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner. Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential. Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses. Secondary Functions: Makes tele-consulting as necessary. Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing. Contributes to the team effort by performing other job-related duties as assigned. Requirements: Standards: Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. Demonstrates proficiency with ERB process through audit of the CNA folders. Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations. Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available. Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours. Maintains regular attendance and punctuality as evidenced by attendance records. Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation. Physical Demands: Talking-Ability to express or exchange ideas by means of the spoken word. Hearing-Ability to receive detailed information through oral communication. Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually. Standing-Ability to stand on feet for long periods of time. Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces. Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard. Reaching-Ability to extend hand/arms in any direction to move/handle objects. Lifting-Ability to lift and/or move up to 25 pounds. Knowledge, Skills and Abilities: High school diploma or equivalent required. Minimum 1 year customer service or cash handling experience/skills required. Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required. Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required. Able to work a flexible schedule and skills in accuracy, cash handling, and math are required. Basic computer skills and the ability to learn industry-related software are required. An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PM19 PIa2c18ac2dc4e-8082
Job Description: The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Sales Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
09/02/2025
Full time
Job Description: The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Sales Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Client Service I Representative- Device Maintenance US-NY-New York Job ID: 33010 Type: Full-Time # of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. This position will support our customer at site locations in Brooklyn, NY. In accordance with applicable law, we are providing the anticipated rate for this role : $17.20 - $23.37 hourly - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI7b4dc79b5ed9-9618
09/02/2025
Full time
Client Service I Representative- Device Maintenance US-NY-New York Job ID: 33010 Type: Full-Time # of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. This position will support our customer at site locations in Brooklyn, NY. In accordance with applicable law, we are providing the anticipated rate for this role : $17.20 - $23.37 hourly - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI7b4dc79b5ed9-9618
Job Description: The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. (Learn More) Fidelity Investments does not offer work visas for this role Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Sales Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
09/02/2025
Full time
Job Description: The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. (Learn More) Fidelity Investments does not offer work visas for this role Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Sales Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Company Summary Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068. Department Summary Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. Job Duties and Responsibilities What You'll Do: Position and sell products/services to new and existing customers Assess customer needs and offer the best solution Bounce back from challenging calls and stay focused on long-term goals Manage time effectively while engaging with customers and handling data entry Provide exceptional customer service to build and maintain relationships What's in it for You: Career Growth: Opportunity to promote up to two levels in your first year Uncapped Commission: Top performers earn over six figures Rewards and Recognition Program : Earn high-value prizes & trips Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month) Application Process Overview: After completing your application, the next step is a 15-20 minute questionnaire. You'll also get a chance to watch brief videos for a realistic role preview. Skills, Experience and Requirements High school diploma/GED Ability to work full-time on-site Flexible to work shifts which can include evenings, weekends, or holidays Smartphone/device with active network connection Pre-employment screen Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity Salary Ranges Compensation: $20.50/Hour - $34.87/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
09/02/2025
Full time
Company Summary Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068. Department Summary Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. Job Duties and Responsibilities What You'll Do: Position and sell products/services to new and existing customers Assess customer needs and offer the best solution Bounce back from challenging calls and stay focused on long-term goals Manage time effectively while engaging with customers and handling data entry Provide exceptional customer service to build and maintain relationships What's in it for You: Career Growth: Opportunity to promote up to two levels in your first year Uncapped Commission: Top performers earn over six figures Rewards and Recognition Program : Earn high-value prizes & trips Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month) Application Process Overview: After completing your application, the next step is a 15-20 minute questionnaire. You'll also get a chance to watch brief videos for a realistic role preview. Skills, Experience and Requirements High school diploma/GED Ability to work full-time on-site Flexible to work shifts which can include evenings, weekends, or holidays Smartphone/device with active network connection Pre-employment screen Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity Salary Ranges Compensation: $20.50/Hour - $34.87/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.