Date Posted: 2026-01-12 Country: United States of America Location: MA112: Andover MA 358 Lowell St Dukes 358 Lowell Street Dukes, Andover, MA, 01810 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Configuration and Data Management (CDM) organization is responsible for ensuring our products are under configuration control and delivered on time. The CDM Organization consists of multiple disciplines that support engineering, our program offices, and our customers. Disciplines in the CDM organization participate in the life cycle of our products from conception to deactivation. The Data Management, Engineering Support and Execution (DEX) department is looking for an individual to perform the role of Senior Data Manager (DM). This position is in Andover, MA (On-site) The Senior Data Manager identifies all data deliverables made part of a contract and subsequently builds a data track in a Product Data Management (PDM) system. The DM identifies, with help from the Program Office, the appropriate preparers, receives the data within PDM, reviews the data for compliance, solicits and secures appropriate programmatic approval and delivers the information to the customer on time, throughout the lifecycle of the contract. In addition, DMs are responsible for reviewing sub-tier contractor requirements, building data tracks for supplier submissions, receiving data from various suppliers, and routing for approval and/or incorporation into prime contractor deliverables to the customer as well as securing non-deliverable program work products to be configuration controlled in the PDM system and other related tasking. What You Will Do Reading contracts for understanding of the deliverables Working in a PDM system to capture, manage, and track data deliverables and/or receivables. Coordinating with cross-functional teams to obtain requested data. Proofreading data for compliance to the requirement(s) Managing the data deliverable schedule and providing the data to the customer on-time Learning and understanding contractually required markings applied to data. Running forecast reports and providing them to the appropriate stakeholders Providing metrics related to on-time deliveries and outstanding dispositions upon request. Reviewing and approving sub-tier supplier statements of work for data requirements Supporting program meetings and providing training to program personnel and customers and/or suppliers Handling and protection of Company Intellectual Property (IP) as well as U.S. government IP and classified information Qualifications you must have Typically requires a Bachelor's degree and 2 years of relevant professional experience or in absence of a degree, 6 years of relevant experience is required. Experience in data management and/or equivalent professional experience Experience in a customer support/service role Able to obtain and maintain a DoD, Government Security Clearance Qualifications We Prefer Knowledge of U.S. government defense contracts Knowledge of U.S. government specifications and instructions such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), Data Item Descriptions (DIDs), Department of Defense (DoD) Instruction 5230.24 Distribution Statements on Technical Documents, National Industrial Security Program Operating Manual (NISPOM) (DoD 5220.22-M) Collaborate in a team environment. Self-motivated and detail oriented Proven excellent oral and written communication and presentation skills. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
01/19/2026
Full time
Date Posted: 2026-01-12 Country: United States of America Location: MA112: Andover MA 358 Lowell St Dukes 358 Lowell Street Dukes, Andover, MA, 01810 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Configuration and Data Management (CDM) organization is responsible for ensuring our products are under configuration control and delivered on time. The CDM Organization consists of multiple disciplines that support engineering, our program offices, and our customers. Disciplines in the CDM organization participate in the life cycle of our products from conception to deactivation. The Data Management, Engineering Support and Execution (DEX) department is looking for an individual to perform the role of Senior Data Manager (DM). This position is in Andover, MA (On-site) The Senior Data Manager identifies all data deliverables made part of a contract and subsequently builds a data track in a Product Data Management (PDM) system. The DM identifies, with help from the Program Office, the appropriate preparers, receives the data within PDM, reviews the data for compliance, solicits and secures appropriate programmatic approval and delivers the information to the customer on time, throughout the lifecycle of the contract. In addition, DMs are responsible for reviewing sub-tier contractor requirements, building data tracks for supplier submissions, receiving data from various suppliers, and routing for approval and/or incorporation into prime contractor deliverables to the customer as well as securing non-deliverable program work products to be configuration controlled in the PDM system and other related tasking. What You Will Do Reading contracts for understanding of the deliverables Working in a PDM system to capture, manage, and track data deliverables and/or receivables. Coordinating with cross-functional teams to obtain requested data. Proofreading data for compliance to the requirement(s) Managing the data deliverable schedule and providing the data to the customer on-time Learning and understanding contractually required markings applied to data. Running forecast reports and providing them to the appropriate stakeholders Providing metrics related to on-time deliveries and outstanding dispositions upon request. Reviewing and approving sub-tier supplier statements of work for data requirements Supporting program meetings and providing training to program personnel and customers and/or suppliers Handling and protection of Company Intellectual Property (IP) as well as U.S. government IP and classified information Qualifications you must have Typically requires a Bachelor's degree and 2 years of relevant professional experience or in absence of a degree, 6 years of relevant experience is required. Experience in data management and/or equivalent professional experience Experience in a customer support/service role Able to obtain and maintain a DoD, Government Security Clearance Qualifications We Prefer Knowledge of U.S. government defense contracts Knowledge of U.S. government specifications and instructions such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), Data Item Descriptions (DIDs), Department of Defense (DoD) Instruction 5230.24 Distribution Statements on Technical Documents, National Industrial Security Program Operating Manual (NISPOM) (DoD 5220.22-M) Collaborate in a team environment. Self-motivated and detail oriented Proven excellent oral and written communication and presentation skills. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Millennium Space Systems, A Boeing Company, delivers affordable, high-performance space systems for exacting customers. At Millennium, you will be part of a close-knit team working on exciting technological problems. We work in an open environment where ideas are shared across all disciplines, and there are ample opportunities for advancement based on excellence. Superstars are welcome. At Millennium, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company committed to fostering an environment for every teammate that's welcoming, respectful and innovative, with great opportunities for professional growth. Find your future with us. Job Summary As the Electrical Power Systems manager, you will lead the company's Electrical Power Systems team as a point of contact for technical, budget and resource allocation issues to meet team members' needs, customer requirements, and company goals. This position's internal job code is EE Engineering Manager. Our team is currently hiring for level K. Position Responsibilities: You are responsible for managing staffing the team, developing internal team processes, providing staff to support program SV developments. You and your team will be responsible for developing maintaining the SV Electrical Power System architectures for our various SV buses. Your team will be responsible for technical solutions along with maintaining cost and schedule inputs to the programs you are supporting. Your team will coordinate closely with products, harnessing, and flight software to develop common and forward leaning SV EPS architectures. You will coordinate with other engineering teams, programs, and products to provide staff, solve technical tasks, resolve discrepancies, and improve internal processes to support our spacecraft missions. Other job duties to include: Continuously Improve our EPS team and processes Well defined development schedule templates Key artifacts, reviews, and deliverables Develop tools to provide cost and schedule inputs to EPS system development planning Mentor, train, motivate, and develop EPS staff Manage EPS team and staff including personnel reviews, tasking, and work scope Identify, communicate, and assist in the risk management process Assign EPS staff to programs and products and evaluate technical performance Maintain documentation for current products including technical, schedule, and costing information to support proposals and programs Work with the engineering organization, business development, programs, and manufacturing to develop a product roadmap that aligns to Millennium corporate objectives Work with hardware engineering director to develop, evaluate, and refine technical processes and standards for the EPS team. Supporting proposal efforts to define the initial scope of the team Work with engineering teams to transition development work to mature products. Work with engineering teams to work through discrepancies or design modifications Other job duties as assigned Basic Qualifications (Required Skills / Experience): Degree in electrical, computer, or other relevant engineering Detailed knowledge of hardware and/or software At least 6 years developing and manufacturing EPS systems for satellites At least 2 years as a Responsible Engineering Authority, Project Lead, Control Account Manager, or equivalent Methodical design, testing, and troubleshooting capabilities Must be versatile and able to perform and manage multiple tasks concurrently Outstanding communication and presentation skills Preferred Qualifications (Desired Skills/Experience): Experience in qualifying space avionics Ability to obtain TS/SCI clearance Drug Free Workplace: Millennium is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: Millennium Space Systems, A Boeing Company, offers a very competitive benefits package to include medical, dental, vision, and 401k plan. Summary Pay Range: Level K: $147,050 - $216,250 Before applying, please note: Millennium is DDTC-registered, ITAR-compliant Company. This position is located at a facility that requires special access. Applicants MUST be U.S. citizens and eligible for a security clearance. Additionally, applicants must be willing to apply for and maintain a security clearance. We encourage all interested candidates to apply for any open position for which they feel they are qualified. This position is expected to be 100% onsite. The selected candidate will be required to work on-site at one of the listed location options Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Top Secret/SCI Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
01/19/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Millennium Space Systems, A Boeing Company, delivers affordable, high-performance space systems for exacting customers. At Millennium, you will be part of a close-knit team working on exciting technological problems. We work in an open environment where ideas are shared across all disciplines, and there are ample opportunities for advancement based on excellence. Superstars are welcome. At Millennium, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company committed to fostering an environment for every teammate that's welcoming, respectful and innovative, with great opportunities for professional growth. Find your future with us. Job Summary As the Electrical Power Systems manager, you will lead the company's Electrical Power Systems team as a point of contact for technical, budget and resource allocation issues to meet team members' needs, customer requirements, and company goals. This position's internal job code is EE Engineering Manager. Our team is currently hiring for level K. Position Responsibilities: You are responsible for managing staffing the team, developing internal team processes, providing staff to support program SV developments. You and your team will be responsible for developing maintaining the SV Electrical Power System architectures for our various SV buses. Your team will be responsible for technical solutions along with maintaining cost and schedule inputs to the programs you are supporting. Your team will coordinate closely with products, harnessing, and flight software to develop common and forward leaning SV EPS architectures. You will coordinate with other engineering teams, programs, and products to provide staff, solve technical tasks, resolve discrepancies, and improve internal processes to support our spacecraft missions. Other job duties to include: Continuously Improve our EPS team and processes Well defined development schedule templates Key artifacts, reviews, and deliverables Develop tools to provide cost and schedule inputs to EPS system development planning Mentor, train, motivate, and develop EPS staff Manage EPS team and staff including personnel reviews, tasking, and work scope Identify, communicate, and assist in the risk management process Assign EPS staff to programs and products and evaluate technical performance Maintain documentation for current products including technical, schedule, and costing information to support proposals and programs Work with the engineering organization, business development, programs, and manufacturing to develop a product roadmap that aligns to Millennium corporate objectives Work with hardware engineering director to develop, evaluate, and refine technical processes and standards for the EPS team. Supporting proposal efforts to define the initial scope of the team Work with engineering teams to transition development work to mature products. Work with engineering teams to work through discrepancies or design modifications Other job duties as assigned Basic Qualifications (Required Skills / Experience): Degree in electrical, computer, or other relevant engineering Detailed knowledge of hardware and/or software At least 6 years developing and manufacturing EPS systems for satellites At least 2 years as a Responsible Engineering Authority, Project Lead, Control Account Manager, or equivalent Methodical design, testing, and troubleshooting capabilities Must be versatile and able to perform and manage multiple tasks concurrently Outstanding communication and presentation skills Preferred Qualifications (Desired Skills/Experience): Experience in qualifying space avionics Ability to obtain TS/SCI clearance Drug Free Workplace: Millennium is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: Millennium Space Systems, A Boeing Company, offers a very competitive benefits package to include medical, dental, vision, and 401k plan. Summary Pay Range: Level K: $147,050 - $216,250 Before applying, please note: Millennium is DDTC-registered, ITAR-compliant Company. This position is located at a facility that requires special access. Applicants MUST be U.S. citizens and eligible for a security clearance. Additionally, applicants must be willing to apply for and maintain a security clearance. We encourage all interested candidates to apply for any open position for which they feel they are qualified. This position is expected to be 100% onsite. The selected candidate will be required to work on-site at one of the listed location options Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Top Secret/SCI Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations. As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years physical damage and/or auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Insurance,
01/19/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations. As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years physical damage and/or auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Insurance,
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. The Director - Product Development is a senior-level category owner who will drive a cross-functional team to deliver against consumer satisfaction, revenue, and profitability targets for their assigned category. The ideal candidate will be able to successfully deliver 5-star products to market while also collaborating on the business and go-to-market strategy with key partners across the organization. Responsibilities: Support the Shark business and the VP/SVP, Product Development with the development of successful and profitable programs for a full product category to ensure continued growth of the product portfolio - you will lead new product development (creation and management) of assigned product category from brainstorm phase through mass production, as well as partner with the VP/SVP to define the over-arching category roadmap direction to a team of product developers from entry through manager level. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Lead, manage, and grow team members (from Intern up to Manager level) within the organization - providing guidance on their assigned projects, ensuring product success, supporting professional advancement within their role and within SharkNinja, and holding them accountable to their specific job responsibilities. You will be viewed as an "expert" people manager who has proficiency navigating people, conflict, and resource management. Drive the definition and development of product specifications, marrying consumer wants/needs, white space in the market, and new/flagship product technologies as the primary consumer advocate Steer the development of user-relevant design targets for product performance and user experience - and act as the beacon of these targets to the cross-functional team of engineers, industrial designers, and commercial marketers Partner with SharkNinja's Consumer Insights team to develop consumer testing objectives, and implement this consumer-driven feedback into product specifications and design iterations throughout the project development cycle Partner with SharkNinja's testing and quality organizations to define, develop and manage quality and performance testing procedures Manage product cost structure, reporting, and cost rationalization exercises - and collaborate with supply chain, merchandising, and supply planning teams on product sourcing strategy recommendations Provide direction and oversight into the creation and execution of go-to-market collateral to support product launch, including instructional material and consumer-facing product specification information Provide direction and oversight into the development of product troubleshooting and "FAQs" to support a 5-star consumer experience post-purchase Act as the product and/or category "expert" for cross-functional team member questions and concerns Be called upon to take leadership of larger cross-functional "breakthroughs" that increase executive visibility and accelerate career growth. Qualifications: 8-10+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field, preferably at a consumer goods company Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering or a combination of the above Prior experience hiring, managing, leading, and goal-setting with team members who have varying levels of professional experience A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products Ability to effectively "manage up" by communicating your top priorities and constantly seeking feedback on your and your team's work product A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills Highly-effective communication skills - both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management, including SharkNinja's executive leadership team) Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment A desire to learn and grow in a passionate environment The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $119,900-$207,000 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
01/19/2026
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. The Director - Product Development is a senior-level category owner who will drive a cross-functional team to deliver against consumer satisfaction, revenue, and profitability targets for their assigned category. The ideal candidate will be able to successfully deliver 5-star products to market while also collaborating on the business and go-to-market strategy with key partners across the organization. Responsibilities: Support the Shark business and the VP/SVP, Product Development with the development of successful and profitable programs for a full product category to ensure continued growth of the product portfolio - you will lead new product development (creation and management) of assigned product category from brainstorm phase through mass production, as well as partner with the VP/SVP to define the over-arching category roadmap direction to a team of product developers from entry through manager level. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Lead, manage, and grow team members (from Intern up to Manager level) within the organization - providing guidance on their assigned projects, ensuring product success, supporting professional advancement within their role and within SharkNinja, and holding them accountable to their specific job responsibilities. You will be viewed as an "expert" people manager who has proficiency navigating people, conflict, and resource management. Drive the definition and development of product specifications, marrying consumer wants/needs, white space in the market, and new/flagship product technologies as the primary consumer advocate Steer the development of user-relevant design targets for product performance and user experience - and act as the beacon of these targets to the cross-functional team of engineers, industrial designers, and commercial marketers Partner with SharkNinja's Consumer Insights team to develop consumer testing objectives, and implement this consumer-driven feedback into product specifications and design iterations throughout the project development cycle Partner with SharkNinja's testing and quality organizations to define, develop and manage quality and performance testing procedures Manage product cost structure, reporting, and cost rationalization exercises - and collaborate with supply chain, merchandising, and supply planning teams on product sourcing strategy recommendations Provide direction and oversight into the creation and execution of go-to-market collateral to support product launch, including instructional material and consumer-facing product specification information Provide direction and oversight into the development of product troubleshooting and "FAQs" to support a 5-star consumer experience post-purchase Act as the product and/or category "expert" for cross-functional team member questions and concerns Be called upon to take leadership of larger cross-functional "breakthroughs" that increase executive visibility and accelerate career growth. Qualifications: 8-10+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field, preferably at a consumer goods company Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering or a combination of the above Prior experience hiring, managing, leading, and goal-setting with team members who have varying levels of professional experience A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products Ability to effectively "manage up" by communicating your top priorities and constantly seeking feedback on your and your team's work product A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills Highly-effective communication skills - both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management, including SharkNinja's executive leadership team) Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment A desire to learn and grow in a passionate environment The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $119,900-$207,000 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
01/19/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Test & Evaluation (BT&E) is seeking a Metrology & Test Equipment Services Lab Manager to join our team in Seattle, WA. Metrology and Test Equipment Services (MATES) provides a full spectrum of test asset and metrology services and support for internal customers and products through all phases of the product lifecycle. MATES is part of Boeing Test & Evaluation. Services include: test asset selection and use, acquisition, allocation, resource and lifecycle management, calibration/certification for over 600,000 dimensional/optics, electrical/electronic and mechanical/physical measurement and test assets, sourcing management, measurement solutions, repair & maintenance and specialized test services. MATES is comprised of engineers, technicians and administrative personnel who support Boeing programs, business units and external/government customers by providing best value test asset management and metrology services through all phases of the product lifecycle. We are responsible and accountable to meet or exceed the safety, quality, cost, and delivery performance expectations established in customer negotiated service agreements. What is metrology? Metrology is the science of measurement. It establishes an unbroken chain of traceability for the measurement & test equipment (M&TE) on the factory floor or in the lab, allowing it to be referenced to higher levels of measurements back to the original definition of the international system of units (SI Units). Boeing relies on traceable M&TE to ensure that our manufacturing processes, research & technology, and test & evaluation activities are repeatable and reproducible. Position Responsibilities: Lead a team of metrology technicians as a part of the MATES Seattle, WA calibration lab Work closely with business partners, airplane programs, and MATES leadership team Provide lab oversight and approval of technical approaches Respond to production and customer related issues Lead initiatives to influence cross-functional improvements Actively manage lab operations using established Safety, Quality, Cost and Delivery metrics Responsible for coaching, counseling, mentoring and providing developmental opportunities and job assignments to enhance employee performance and expand capabilities This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 3+ years of experience building strong business partner relationships 1+ years of experience managing projects Experience leading teams in a formal and /or informal leadership role Willing to travel domestically as needed Preferred Qualifications (Desired Skills/Experience): 3+ years of experience in collaborative problem solving, building lasting relationships & proficiency in written and verbal communication 3+ years of experience building strong business partner relationships Experience with metrology Experience in lab management Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $136,850 - $185,150 Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
01/19/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Test & Evaluation (BT&E) is seeking a Metrology & Test Equipment Services Lab Manager to join our team in Seattle, WA. Metrology and Test Equipment Services (MATES) provides a full spectrum of test asset and metrology services and support for internal customers and products through all phases of the product lifecycle. MATES is part of Boeing Test & Evaluation. Services include: test asset selection and use, acquisition, allocation, resource and lifecycle management, calibration/certification for over 600,000 dimensional/optics, electrical/electronic and mechanical/physical measurement and test assets, sourcing management, measurement solutions, repair & maintenance and specialized test services. MATES is comprised of engineers, technicians and administrative personnel who support Boeing programs, business units and external/government customers by providing best value test asset management and metrology services through all phases of the product lifecycle. We are responsible and accountable to meet or exceed the safety, quality, cost, and delivery performance expectations established in customer negotiated service agreements. What is metrology? Metrology is the science of measurement. It establishes an unbroken chain of traceability for the measurement & test equipment (M&TE) on the factory floor or in the lab, allowing it to be referenced to higher levels of measurements back to the original definition of the international system of units (SI Units). Boeing relies on traceable M&TE to ensure that our manufacturing processes, research & technology, and test & evaluation activities are repeatable and reproducible. Position Responsibilities: Lead a team of metrology technicians as a part of the MATES Seattle, WA calibration lab Work closely with business partners, airplane programs, and MATES leadership team Provide lab oversight and approval of technical approaches Respond to production and customer related issues Lead initiatives to influence cross-functional improvements Actively manage lab operations using established Safety, Quality, Cost and Delivery metrics Responsible for coaching, counseling, mentoring and providing developmental opportunities and job assignments to enhance employee performance and expand capabilities This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 3+ years of experience building strong business partner relationships 1+ years of experience managing projects Experience leading teams in a formal and /or informal leadership role Willing to travel domestically as needed Preferred Qualifications (Desired Skills/Experience): 3+ years of experience in collaborative problem solving, building lasting relationships & proficiency in written and verbal communication 3+ years of experience building strong business partner relationships Experience with metrology Experience in lab management Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $136,850 - $185,150 Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
01/19/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below . click apply for full job details
01/19/2026
Full time
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below . click apply for full job details
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
01/19/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position . click apply for full job details
01/19/2026
Full time
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position . click apply for full job details
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Job Description Spacecraft Thermal Engineer (Mid-Career) - Millennium Space Systems Millennium Space Systems (MSS), a part of Boeing Defense, Space and Security (BDS) is seeking a Spacecraft Thermal Engineer (Mid-Career) to support our team in El Segundo, CA! Job Summary As a Mission Operations Engineer, you will be the lead technical authority for Millennium's on-orbit spacecraft. Your work will encompass the entire spacecraft mission life cycle, from the proposal phase to spacecraft and mission design, through space vehicle integration and test, and culminating with launch and on-orbit operations. You will be responsible for all facets of the mission design, including definition of operational concepts, development of on-orbit procedures, and innovation of advanced methods of spacecraft operation unique to each space mission. Mission Operations requires composure in high-pressure situations, in-depth knowledge of both the space vehicles and ground segment, and an ability to respond to anomalous scenarios in real-time. You will be directly responsible for Millennium's critical on-orbit assets. This position's internal job code is Systems Engineer. Our team is currently hiring for levels 1-2. Job Summary Thermal Engineers support the Spacecraft Development Program Managers and Chief Systems Engineer through the development of all spacecraft thermal system configurations, designs, analyses, testing, and flight operations. Spacecraft thermal subsystem elements includes all passive and active means of controlling the satellite's system, subsystem, and component environments within both operating and survival limits during all pertinent system lifetime activities. Thermal engineers also have the opportunity to support MLI blanket design, fabrication, and installation. This position's internal job code is Mechanical System Design & Analysis Engineer. Our team is currently hiring for a level 3-4. Responsibilities Perform spacecraft thermal design and analyses at the board, component, subsystem, and system level Develop systems and spacecraft element thermal models to predict thermal loads, impacts, and temperature margins to support system design Brief design and analysis materials to program managers, customers, and/or sponsors Identify all materials, processes, and facilities to achieve a qualified spacecraft thermal design and operation Assists in proposal and new business development efforts Support thermal verification testing on spacecraft systems and components including test design, test conduct, data reduction, analysis, and reporting Support the development of tools to aide in conceptual designs and post-processing analysis Potential to cross-train with MLI team for hands-on support This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Security Clearance and Export Control Requirements This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. Minimum Qualifications Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics, or other relevant fields 2 or more years of experience in the design, development, analysis, implementation, testing, and/or operation of spacecraft thermal systems or other related complex thermal systems Proficiency with thermal analysis tools (e.g. Thermal Desktop, SINDA/FLUINT, ANSYS, Thermica) Ability to obtain and maintain a TS/SCI Security Clearance Preferred Qualifications Active TS/SCI Clearance Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process Drug Free Workplace: Millennium Space Systems, a Boeing Company, is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This role will be on 1st Total Rewards: At Millennium Space Systems, a Boeing Company, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. Millennium Space Systems also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay-Range Level 3: $102,000 - $150,000 Level 4: $124,100 - $182,500 Applications for this position will be accepted until Feb. 06, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
01/19/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Job Description Spacecraft Thermal Engineer (Mid-Career) - Millennium Space Systems Millennium Space Systems (MSS), a part of Boeing Defense, Space and Security (BDS) is seeking a Spacecraft Thermal Engineer (Mid-Career) to support our team in El Segundo, CA! Job Summary As a Mission Operations Engineer, you will be the lead technical authority for Millennium's on-orbit spacecraft. Your work will encompass the entire spacecraft mission life cycle, from the proposal phase to spacecraft and mission design, through space vehicle integration and test, and culminating with launch and on-orbit operations. You will be responsible for all facets of the mission design, including definition of operational concepts, development of on-orbit procedures, and innovation of advanced methods of spacecraft operation unique to each space mission. Mission Operations requires composure in high-pressure situations, in-depth knowledge of both the space vehicles and ground segment, and an ability to respond to anomalous scenarios in real-time. You will be directly responsible for Millennium's critical on-orbit assets. This position's internal job code is Systems Engineer. Our team is currently hiring for levels 1-2. Job Summary Thermal Engineers support the Spacecraft Development Program Managers and Chief Systems Engineer through the development of all spacecraft thermal system configurations, designs, analyses, testing, and flight operations. Spacecraft thermal subsystem elements includes all passive and active means of controlling the satellite's system, subsystem, and component environments within both operating and survival limits during all pertinent system lifetime activities. Thermal engineers also have the opportunity to support MLI blanket design, fabrication, and installation. This position's internal job code is Mechanical System Design & Analysis Engineer. Our team is currently hiring for a level 3-4. Responsibilities Perform spacecraft thermal design and analyses at the board, component, subsystem, and system level Develop systems and spacecraft element thermal models to predict thermal loads, impacts, and temperature margins to support system design Brief design and analysis materials to program managers, customers, and/or sponsors Identify all materials, processes, and facilities to achieve a qualified spacecraft thermal design and operation Assists in proposal and new business development efforts Support thermal verification testing on spacecraft systems and components including test design, test conduct, data reduction, analysis, and reporting Support the development of tools to aide in conceptual designs and post-processing analysis Potential to cross-train with MLI team for hands-on support This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Security Clearance and Export Control Requirements This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. Minimum Qualifications Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics, or other relevant fields 2 or more years of experience in the design, development, analysis, implementation, testing, and/or operation of spacecraft thermal systems or other related complex thermal systems Proficiency with thermal analysis tools (e.g. Thermal Desktop, SINDA/FLUINT, ANSYS, Thermica) Ability to obtain and maintain a TS/SCI Security Clearance Preferred Qualifications Active TS/SCI Clearance Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process Drug Free Workplace: Millennium Space Systems, a Boeing Company, is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This role will be on 1st Total Rewards: At Millennium Space Systems, a Boeing Company, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. Millennium Space Systems also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay-Range Level 3: $102,000 - $150,000 Level 4: $124,100 - $182,500 Applications for this position will be accepted until Feb. 06, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Defense, Space & Security (BDS) - Phantom Works organization is seeking an experienced senior-level engineer to lead the Signature Integrity team in St. Louis, Missouri as a Signature Integrity Chief Architect for the next generation of advanced air systems. Position Overview: Lead the development of the Signature Integrity Program to support manufacturing and sustainment of the stealth characteristics of an advanced Air Dominance platform. Key Responsibilities: Develop and execute the program's signature integrity vision. Integrate Signature Integrity Software, Supportable LO (SLO), and Signature Assurance and Verification (SAV) teams with manufacturing, QA, Product Support, M&P, and System Engineering. Oversee the development of supportability technology, maintenance and QA processes, and signature assessment methods. Define verification requirements, criteria, and tools, and correlate signature data for manufacturing and sustainment. Manage the program's signature maintenance software system. Collaborate with the Signature Integrity manager to implement the signature integrity plan, providing technical vision and leadership to a diverse engineering integrated product team (IPT). Analyze customer and system requirements to develop basic architectural approaches and detailed specifications for the LO subsystem's manufacture and maintenance. Develop high-level and detailed designs consistent with requirements and specifications Validate designs through various methods of review, testing and analysis Identify designs, materials, tools or methods of improvements to reduce LCC for users. Mature data collection and analysis tools and system to efficiently direct LO maintenance actions by users. Other Responsibilities May Include: Agility: Candidates may work across multiple projects to coordinate a consistent approach/solution to signature integrity. Strong organization and documentation skills will be needed to manage multiple simultaneous projects in various states of maturity. Technical writing: Work on specifications, procedures, and reports Data visualization and communication: Disseminate results and status to project stakeholders. Statuses may be a frequent as weekly where the candidate would be representing the Boeing Company to the Government and/or various suppliers Travel: Some travel is expected, ranging from a few days to a few weeks up to 10%. Support: Candidates will interact with personnel doing fabrication and testing of prototypes and aircraft parts and systems Basic Qualifications (Required Skills and Experience): Bachelor of Science degree in Engineering, Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 10+ years working LO Engineering Processes 10+ years' work experience with Reliability & Maintainability, Product Support, or Materials & Processes Engineering Ability to obtain a Top Secret clearance and Special Program Access (US Only Citizenship required) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Shift: This position is for 1st Shift Relocation: This position offers relocation based on candidate eligibility. Note: Basic relocation will be offered for eligible internal candidates. Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $164,900 - $223,100 Applications for this position will be accepted until Jan. 21, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
01/19/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Defense, Space & Security (BDS) - Phantom Works organization is seeking an experienced senior-level engineer to lead the Signature Integrity team in St. Louis, Missouri as a Signature Integrity Chief Architect for the next generation of advanced air systems. Position Overview: Lead the development of the Signature Integrity Program to support manufacturing and sustainment of the stealth characteristics of an advanced Air Dominance platform. Key Responsibilities: Develop and execute the program's signature integrity vision. Integrate Signature Integrity Software, Supportable LO (SLO), and Signature Assurance and Verification (SAV) teams with manufacturing, QA, Product Support, M&P, and System Engineering. Oversee the development of supportability technology, maintenance and QA processes, and signature assessment methods. Define verification requirements, criteria, and tools, and correlate signature data for manufacturing and sustainment. Manage the program's signature maintenance software system. Collaborate with the Signature Integrity manager to implement the signature integrity plan, providing technical vision and leadership to a diverse engineering integrated product team (IPT). Analyze customer and system requirements to develop basic architectural approaches and detailed specifications for the LO subsystem's manufacture and maintenance. Develop high-level and detailed designs consistent with requirements and specifications Validate designs through various methods of review, testing and analysis Identify designs, materials, tools or methods of improvements to reduce LCC for users. Mature data collection and analysis tools and system to efficiently direct LO maintenance actions by users. Other Responsibilities May Include: Agility: Candidates may work across multiple projects to coordinate a consistent approach/solution to signature integrity. Strong organization and documentation skills will be needed to manage multiple simultaneous projects in various states of maturity. Technical writing: Work on specifications, procedures, and reports Data visualization and communication: Disseminate results and status to project stakeholders. Statuses may be a frequent as weekly where the candidate would be representing the Boeing Company to the Government and/or various suppliers Travel: Some travel is expected, ranging from a few days to a few weeks up to 10%. Support: Candidates will interact with personnel doing fabrication and testing of prototypes and aircraft parts and systems Basic Qualifications (Required Skills and Experience): Bachelor of Science degree in Engineering, Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 10+ years working LO Engineering Processes 10+ years' work experience with Reliability & Maintainability, Product Support, or Materials & Processes Engineering Ability to obtain a Top Secret clearance and Special Program Access (US Only Citizenship required) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Shift: This position is for 1st Shift Relocation: This position offers relocation based on candidate eligibility. Note: Basic relocation will be offered for eligible internal candidates. Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $164,900 - $223,100 Applications for this position will be accepted until Jan. 21, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
01/19/2026
Full time
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
01/19/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Description At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. Required Licenses: SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Compensation Salary and opportunity to earn Incentive compensation. Salary is commensurate with experience. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
01/19/2026
Full time
Description At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. Required Licenses: SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Compensation Salary and opportunity to earn Incentive compensation. Salary is commensurate with experience. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
About the Role The Shift Coordinator (SC) will be responsible for all the associated duties described below to support plant business needs. This role will serve as the key link between the plant operating area the SC is assigned, the maintenance/electrical group, and plant management to ensure the most appropriate resources are engaged in problem resolution and the operating area is meeting safety, quality, and production goals. It is the responsibility of the SC to take general direction from the area manager game plans and coordinate, delegate, and follow up on the efforts of the area technicians to meet those objectives. In the absence of specific direction, the SC has the responsibility for developing a game plan to avoid or overcome issues. This is considered a Site Shift Coordinator and can be placed in any area. Main accountabilities o Ensure the team operates and communicates in a safe manner o Daily safety topics are held, safety incidents are reported, near misses are addressed o Ensure team functions at high level o Tracks and monitors quality and other operational parameters ensuring corrective actions are in place when the process is out of defined parameter or specification. o Team member development- track technician skill block progression, conduct scheduled, periodic reviews. Facilitate teaching and training. o Tracks and monitors area GMP ensuring corrective actions are in place when standards are not being met. o Strong technical skill set o SC must be a technical resource, advanced level troubleshooter, strong communicator o Understand in detail the interaction of their area with the rest of the plant and potential outcomes of process decisions. o Coordinate the off shift mechanical/ electrical resources through job evaluation and prioritization o Utilization of the PC to determine area priorities with respect to plant priorities o Evaluate need for mechanical or electrical support after all others means have been exhausted (can the techs fix) o Strong communicator, both verbal and written forms o Required to talk through game plan with area technicians at the beginning of each shift and follow up throughout the shift to ensure progress or problem resolution o Complete both a written and verbal turnover with the incoming SC o Understands who, when, and how to contact appropriate management personnel when a problem or conflict escalates beyond their or the teams' level. This includes DR, AM, Engineers. o Maintain and support a working relationship with the PC, area DR, and other area SCs to ensure consistent and timely communication between areas and plant management as area issues and problems are encountered. o Required to be trained on and member of the Plant HAZMAT team.
01/19/2026
Full time
About the Role The Shift Coordinator (SC) will be responsible for all the associated duties described below to support plant business needs. This role will serve as the key link between the plant operating area the SC is assigned, the maintenance/electrical group, and plant management to ensure the most appropriate resources are engaged in problem resolution and the operating area is meeting safety, quality, and production goals. It is the responsibility of the SC to take general direction from the area manager game plans and coordinate, delegate, and follow up on the efforts of the area technicians to meet those objectives. In the absence of specific direction, the SC has the responsibility for developing a game plan to avoid or overcome issues. This is considered a Site Shift Coordinator and can be placed in any area. Main accountabilities o Ensure the team operates and communicates in a safe manner o Daily safety topics are held, safety incidents are reported, near misses are addressed o Ensure team functions at high level o Tracks and monitors quality and other operational parameters ensuring corrective actions are in place when the process is out of defined parameter or specification. o Team member development- track technician skill block progression, conduct scheduled, periodic reviews. Facilitate teaching and training. o Tracks and monitors area GMP ensuring corrective actions are in place when standards are not being met. o Strong technical skill set o SC must be a technical resource, advanced level troubleshooter, strong communicator o Understand in detail the interaction of their area with the rest of the plant and potential outcomes of process decisions. o Coordinate the off shift mechanical/ electrical resources through job evaluation and prioritization o Utilization of the PC to determine area priorities with respect to plant priorities o Evaluate need for mechanical or electrical support after all others means have been exhausted (can the techs fix) o Strong communicator, both verbal and written forms o Required to talk through game plan with area technicians at the beginning of each shift and follow up throughout the shift to ensure progress or problem resolution o Complete both a written and verbal turnover with the incoming SC o Understands who, when, and how to contact appropriate management personnel when a problem or conflict escalates beyond their or the teams' level. This includes DR, AM, Engineers. o Maintain and support a working relationship with the PC, area DR, and other area SCs to ensure consistent and timely communication between areas and plant management as area issues and problems are encountered. o Required to be trained on and member of the Plant HAZMAT team.
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below . click apply for full job details
01/19/2026
Full time
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below . click apply for full job details
Principal DesignOps Engineer Principal DesignOps Engineer Location: Worldwide (Remote/Hybrid) Reports to: CTO Principal DesignOps Engineer About CINC Systems CINC Systems is the leading provider of accounting and management software for the community association management industry. Our platform powers over 50,000 associations and 6 million homes, connecting property managers, boards, and residents through secure, reliable, and intelligent technology. CINC is building the next generation of our SaaS platform: modular, AI-enabled, and intelligent. DesignOps is central to this transformation, ensuring consistency, quality, and velocity across our product ecosystem while enabling a new generation of user experiences. About the Role The Principal DesignOps is a senior design and technology leader responsible for the systems, patterns, and workflows that power design and front-end engineering across CINC's products. You will lead the creation and evolution of CINC's Design System and UI Platform, serving as the connective tissue between Design, Engineering, and Product. You will own how ideas move from concept to consistent, high-quality experiences across web and mobile. This role requires a rare blend of technical fluency, design excellence, and strategic thinking. The ideal candidate has experience designing complex workflows in finance, banking, or ERP systems, understands the rigor of data-rich and compliance-heavy environments, and knows how to bring simplicity and humanity to complexity through design. You will also play a leading role in defining how Applied AI and Generative UI reshape the user experience at CINC. This includes designing adaptive interfaces, intelligent assistants, and generative interactions that bring value and clarity to users' daily work. Key Responsibilities • Lead the DesignOps and UI Systems organization responsible for the design system, component libraries, accessibility, performance, and documentation. • Build and evolve a unified Design System and pattern library that ensures consistency and efficiency across multiple product lines and front-end frameworks. • Define and manage the end-to-end design-to-development workflow, integrating tools such as Figma, Storybook, and automated design token pipelines. • Partner with Platform Engineering and Product Line Engineering teams to ensure design systems are delivered as stable, versioned, and consumable components. • Champion and integrate Applied AI and Generative UI design patterns, enabling intelligent and adaptive user experiences across the product ecosystem. • Establish scalable design review processes, accessibility standards (WCAG), and UI performance budgets. • Collaborate with AI and Product teams to design AI-assisted workflows, copilots, and contextual recommendations that enhance user productivity and trust. • Lead and mentor a cross-functional team of design technologists, component engineers, and UX system designers. • Partner with Product and Architecture to align user experience strategy with platform modernization, modularization, and API-first principles. • Define clear design governance and metrics for adoption, consistency, and satisfaction across internal and external users. • Manage stakeholder relationships across engineering, marketing, and executive teams, balancing creativity, speed, and business priorities. • Build a culture of craftsmanship, feedback, and continuous improvement, integrating user insights and delivery data into system evolution. Qualifications Experience and Background • 12+ years of combined experience in design, front-end engineering, and user experience for complex software products • 5+ years in a DesignOps, Design Systems, or Design Engineering leadership role • Proven experience in finance, banking, or ERP software design, with a deep understanding of data integrity, security, and compliance in user workflows • Demonstrated expertise designing for Applied AI use cases, including contextual copilots, conversational interfaces, or predictive insights • Hands-on experience designing and delivering Generative UI systems that adapt to user context, roles, and data • Experience collaborating with Platform and Engineering teams to operationalize design systems at scale • Technical fluency in front-end frameworks (React, Next.js, or similar), design tokens, accessibility, and performance optimization • Strong understanding of product development workflows, agile delivery, and continuous deployment environments • Familiarity with observability and feedback systems for UX quality measurement • Experience with Design Thinking, Service Design, or LeanUX Design is a significant plus, particularly where design is used as a strategic driver of innovation and customer value Leadership and Collaboration • Proven ability to lead cross-functional design and engineering teams with empathy, clarity, and accountability • Strong communicator who can engage both creative and technical audiences with credibility and influence • Structured thinker who balances long-term design vision with pragmatic delivery priorities • Skilled in change management and adoption strategies, driving consistent system use across multiple teams and geographies • Comfortable navigating complexity, resolving conflicts diplomatically, and using data to guide decision-making Mindset and Values • Believes design systems are living products that enable creativity through consistency • Values craftsmanship, clarity, and empathy in both design and leadership • Curious and learning-driven, staying ahead of trends in AI, generative interfaces, and design tooling • Operates with a builder's mindset, integrating process and technology to improve flow and feedback • Committed to elevating user experience as a measurable driver of business performance What Success Looks Like • CINC's design system and component library become the standard foundation for all products and teams • Generative and AI-enabled interfaces are seamlessly integrated into daily workflows, improving user satisfaction and efficiency • Design and engineering collaboration becomes fast, transparent, and frictionless • Accessibility, performance, and usability metrics improve across the product suite • The DesignOps function is recognized as a strategic enabler of speed, consistency, and innovation • The Principal is viewed as a bridge between design vision and engineering excellence, helping CINC lead the next generation of AI-enabled user experiences CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. PI0724af0468c7-6107
01/19/2026
Full time
Principal DesignOps Engineer Principal DesignOps Engineer Location: Worldwide (Remote/Hybrid) Reports to: CTO Principal DesignOps Engineer About CINC Systems CINC Systems is the leading provider of accounting and management software for the community association management industry. Our platform powers over 50,000 associations and 6 million homes, connecting property managers, boards, and residents through secure, reliable, and intelligent technology. CINC is building the next generation of our SaaS platform: modular, AI-enabled, and intelligent. DesignOps is central to this transformation, ensuring consistency, quality, and velocity across our product ecosystem while enabling a new generation of user experiences. About the Role The Principal DesignOps is a senior design and technology leader responsible for the systems, patterns, and workflows that power design and front-end engineering across CINC's products. You will lead the creation and evolution of CINC's Design System and UI Platform, serving as the connective tissue between Design, Engineering, and Product. You will own how ideas move from concept to consistent, high-quality experiences across web and mobile. This role requires a rare blend of technical fluency, design excellence, and strategic thinking. The ideal candidate has experience designing complex workflows in finance, banking, or ERP systems, understands the rigor of data-rich and compliance-heavy environments, and knows how to bring simplicity and humanity to complexity through design. You will also play a leading role in defining how Applied AI and Generative UI reshape the user experience at CINC. This includes designing adaptive interfaces, intelligent assistants, and generative interactions that bring value and clarity to users' daily work. Key Responsibilities • Lead the DesignOps and UI Systems organization responsible for the design system, component libraries, accessibility, performance, and documentation. • Build and evolve a unified Design System and pattern library that ensures consistency and efficiency across multiple product lines and front-end frameworks. • Define and manage the end-to-end design-to-development workflow, integrating tools such as Figma, Storybook, and automated design token pipelines. • Partner with Platform Engineering and Product Line Engineering teams to ensure design systems are delivered as stable, versioned, and consumable components. • Champion and integrate Applied AI and Generative UI design patterns, enabling intelligent and adaptive user experiences across the product ecosystem. • Establish scalable design review processes, accessibility standards (WCAG), and UI performance budgets. • Collaborate with AI and Product teams to design AI-assisted workflows, copilots, and contextual recommendations that enhance user productivity and trust. • Lead and mentor a cross-functional team of design technologists, component engineers, and UX system designers. • Partner with Product and Architecture to align user experience strategy with platform modernization, modularization, and API-first principles. • Define clear design governance and metrics for adoption, consistency, and satisfaction across internal and external users. • Manage stakeholder relationships across engineering, marketing, and executive teams, balancing creativity, speed, and business priorities. • Build a culture of craftsmanship, feedback, and continuous improvement, integrating user insights and delivery data into system evolution. Qualifications Experience and Background • 12+ years of combined experience in design, front-end engineering, and user experience for complex software products • 5+ years in a DesignOps, Design Systems, or Design Engineering leadership role • Proven experience in finance, banking, or ERP software design, with a deep understanding of data integrity, security, and compliance in user workflows • Demonstrated expertise designing for Applied AI use cases, including contextual copilots, conversational interfaces, or predictive insights • Hands-on experience designing and delivering Generative UI systems that adapt to user context, roles, and data • Experience collaborating with Platform and Engineering teams to operationalize design systems at scale • Technical fluency in front-end frameworks (React, Next.js, or similar), design tokens, accessibility, and performance optimization • Strong understanding of product development workflows, agile delivery, and continuous deployment environments • Familiarity with observability and feedback systems for UX quality measurement • Experience with Design Thinking, Service Design, or LeanUX Design is a significant plus, particularly where design is used as a strategic driver of innovation and customer value Leadership and Collaboration • Proven ability to lead cross-functional design and engineering teams with empathy, clarity, and accountability • Strong communicator who can engage both creative and technical audiences with credibility and influence • Structured thinker who balances long-term design vision with pragmatic delivery priorities • Skilled in change management and adoption strategies, driving consistent system use across multiple teams and geographies • Comfortable navigating complexity, resolving conflicts diplomatically, and using data to guide decision-making Mindset and Values • Believes design systems are living products that enable creativity through consistency • Values craftsmanship, clarity, and empathy in both design and leadership • Curious and learning-driven, staying ahead of trends in AI, generative interfaces, and design tooling • Operates with a builder's mindset, integrating process and technology to improve flow and feedback • Committed to elevating user experience as a measurable driver of business performance What Success Looks Like • CINC's design system and component library become the standard foundation for all products and teams • Generative and AI-enabled interfaces are seamlessly integrated into daily workflows, improving user satisfaction and efficiency • Design and engineering collaboration becomes fast, transparent, and frictionless • Accessibility, performance, and usability metrics improve across the product suite • The DesignOps function is recognized as a strategic enabler of speed, consistency, and innovation • The Principal is viewed as a bridge between design vision and engineering excellence, helping CINC lead the next generation of AI-enabled user experiences CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. PI0724af0468c7-6107
