Snooze - Who are we? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one - no matter which side of noon it's on. We're the place where you can be you, and where our regulars are anything but. Everyone's welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The Assistant General Manager Role at Snooze As a Snooze Assistant General Manager (AGM), you're the right-hand to the General Manager and a key leader in our restaurant operations. You're fully immersed in both Front of House and Heart of House, guiding team performance, running smooth shifts, managing financials, and building future Snooze leaders. You must hold vital our beliefs in Craveable food and beverage, fun ambiance and radical hospitality. Your job? Elevate everything-from Guest experience to financial results and culture. This is a high-impact, experienced leadership role, best suited for someone with at least 2 years of restaurant management experience who's ready to take a bigger bite out of leadership The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. No late nights-you'll be home by dinner time every night! Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer-paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities. Unlimited dance parties! The Position Specifics Taking on the role of Assistant General Manager isn't just about bacon and pancakes. The responsibilities of this position include: Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations. Ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service. Demonstrate expert knowledge of Snooze's recipes and Food & Beverage Doctrine, leading the team in consistent, accurate execution of all menu items across every shift. Continuously monitor food and beverage quality throughout each shift, ensuring every item meets Snooze's standards for taste, presentation, and temperature. Execute daily systems and checklists put in place to ensure recipe adherence and safety & sanitation including but not limited to Snooze's Tasting Buddy, Sanitation Checks, and Quality Checks. Be prepared to control and monitor the purchasing, receiving, inventory, and cost management of all food and beverage products. Maintain comprehensive understanding of the Point of Sale (POS) system and how to administer discounts and comps. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures. Resolve escalated Guest concerns quickly, kindly, and professionally. Update hourly Snoozers with necessary information about the shift and Snooze initiatives through written and verbal communication. Manage the flow of service during shifts, ensuring an exceptional Snooze experience for both Guests and Snoozers while keeping operational goals and objectives top of mind. Monitor and evaluate Snoozer performance and lead in-the-moment coaching conversations as it relates to the Guest experience and food quality. Open and close the restaurant following Snooze's "Open to Close" guidelines Conduct, monitor, and schedule hourly Snoozer training and support development of cross-training. Verify that all equipment is kept clean and in excellent working condition through personal inspection and regular preventative maintenance. Operate with a high level of integrity and leadership presence delivering on the Snooze Leadership Principles Support execution of local marketing initiatives, Snooze Catering and after-hours events on and offsite Partner with GM to implement local marketing, community engagement, and sales initiatives Drive Snooze's Impact initiatives by engaging Snoozers at all levels and leading the Change Maker program, fostering a culture of community involvement and sustainability through hands-on participation and advocacy. Bring strong leadership to both Front of House and Heart of House operations with the ability to support across all areas of the restaurant. Lead a schedule that splits your work week between FOH and HOH leadership shifts Partner with the General Manager to lead disciplinary actions, performance reviews, and strategic Snoozer development Assist the General Manager and Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, performance reviews and schedules. Maintain Snooze standards in terms of employment, including interviewing, hiring, training, reviewing, evaluating and terminating based upon company policy. Schedule labor by anticipating sales while ensuring all hourly Snooze are filled and labor cost objectives are met. Play a pivotal role in recruiting, hiring, and onboarding top-tier talent, leading training initiatives, and contributing to high-level strategic planning to drive operational excellence and long-term growth. Support the GM in overseeing daily financial operations, ensuring effective management of budgets and adherence to P&L targets across all shifts; analyze sales trends, control costs, and implement strategies to optimize profitability and reduce waste. Assist with weekly payroll and accounts payable, ensuring accuracy and timely submission. Supports in a General Manager capacity when GM is unavailable, stepping confidently into full operational ownership Coach Assistant Managers, Supervisors, Shift Leads and high-potential Snoozers to support development and career path Ensure compliance with health, safety, labor, and food handling regulations Help to create a fun, safe and rewarding work environment for all Snoozers. Other tasks, duties, and responsibilities as assigned to meet Snooze's business and operational needs Is this the role for you? Assistant General Managers at Snooze Must be 21 years of age and authorized to work in the United States Have 2+ years of restaurant management experience and a deep love for both FOH and HOH operations Possess excellent basic math skills and can operate a Point of Sale system and conduct basic cash management Are confident running the Front of House or the Heart of House and can pivot between both seamlessly Have managed scheduling, payroll, inventory, and cost control systems Are expert communicators with a passion for coaching and team development Are agile problem-solvers who thrive under pressure and adapt with a smile Obtain food safety certifications and are up-to-date on all regulatory requirements Must be able to communicate and understand the predominant language(s) of the restaurant's trade area Are able to work in a standing position for long periods of time (up to 10 hours) Must have the stamina to work 45 to 55 hours per week Let's talk about safety Your safety is our priority. Because of that, it is every Snoozer's responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
12/08/2025
Full time
Snooze - Who are we? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one - no matter which side of noon it's on. We're the place where you can be you, and where our regulars are anything but. Everyone's welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The Assistant General Manager Role at Snooze As a Snooze Assistant General Manager (AGM), you're the right-hand to the General Manager and a key leader in our restaurant operations. You're fully immersed in both Front of House and Heart of House, guiding team performance, running smooth shifts, managing financials, and building future Snooze leaders. You must hold vital our beliefs in Craveable food and beverage, fun ambiance and radical hospitality. Your job? Elevate everything-from Guest experience to financial results and culture. This is a high-impact, experienced leadership role, best suited for someone with at least 2 years of restaurant management experience who's ready to take a bigger bite out of leadership The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. No late nights-you'll be home by dinner time every night! Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer-paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities. Unlimited dance parties! The Position Specifics Taking on the role of Assistant General Manager isn't just about bacon and pancakes. The responsibilities of this position include: Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations. Ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service. Demonstrate expert knowledge of Snooze's recipes and Food & Beverage Doctrine, leading the team in consistent, accurate execution of all menu items across every shift. Continuously monitor food and beverage quality throughout each shift, ensuring every item meets Snooze's standards for taste, presentation, and temperature. Execute daily systems and checklists put in place to ensure recipe adherence and safety & sanitation including but not limited to Snooze's Tasting Buddy, Sanitation Checks, and Quality Checks. Be prepared to control and monitor the purchasing, receiving, inventory, and cost management of all food and beverage products. Maintain comprehensive understanding of the Point of Sale (POS) system and how to administer discounts and comps. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures. Resolve escalated Guest concerns quickly, kindly, and professionally. Update hourly Snoozers with necessary information about the shift and Snooze initiatives through written and verbal communication. Manage the flow of service during shifts, ensuring an exceptional Snooze experience for both Guests and Snoozers while keeping operational goals and objectives top of mind. Monitor and evaluate Snoozer performance and lead in-the-moment coaching conversations as it relates to the Guest experience and food quality. Open and close the restaurant following Snooze's "Open to Close" guidelines Conduct, monitor, and schedule hourly Snoozer training and support development of cross-training. Verify that all equipment is kept clean and in excellent working condition through personal inspection and regular preventative maintenance. Operate with a high level of integrity and leadership presence delivering on the Snooze Leadership Principles Support execution of local marketing initiatives, Snooze Catering and after-hours events on and offsite Partner with GM to implement local marketing, community engagement, and sales initiatives Drive Snooze's Impact initiatives by engaging Snoozers at all levels and leading the Change Maker program, fostering a culture of community involvement and sustainability through hands-on participation and advocacy. Bring strong leadership to both Front of House and Heart of House operations with the ability to support across all areas of the restaurant. Lead a schedule that splits your work week between FOH and HOH leadership shifts Partner with the General Manager to lead disciplinary actions, performance reviews, and strategic Snoozer development Assist the General Manager and Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, performance reviews and schedules. Maintain Snooze standards in terms of employment, including interviewing, hiring, training, reviewing, evaluating and terminating based upon company policy. Schedule labor by anticipating sales while ensuring all hourly Snooze are filled and labor cost objectives are met. Play a pivotal role in recruiting, hiring, and onboarding top-tier talent, leading training initiatives, and contributing to high-level strategic planning to drive operational excellence and long-term growth. Support the GM in overseeing daily financial operations, ensuring effective management of budgets and adherence to P&L targets across all shifts; analyze sales trends, control costs, and implement strategies to optimize profitability and reduce waste. Assist with weekly payroll and accounts payable, ensuring accuracy and timely submission. Supports in a General Manager capacity when GM is unavailable, stepping confidently into full operational ownership Coach Assistant Managers, Supervisors, Shift Leads and high-potential Snoozers to support development and career path Ensure compliance with health, safety, labor, and food handling regulations Help to create a fun, safe and rewarding work environment for all Snoozers. Other tasks, duties, and responsibilities as assigned to meet Snooze's business and operational needs Is this the role for you? Assistant General Managers at Snooze Must be 21 years of age and authorized to work in the United States Have 2+ years of restaurant management experience and a deep love for both FOH and HOH operations Possess excellent basic math skills and can operate a Point of Sale system and conduct basic cash management Are confident running the Front of House or the Heart of House and can pivot between both seamlessly Have managed scheduling, payroll, inventory, and cost control systems Are expert communicators with a passion for coaching and team development Are agile problem-solvers who thrive under pressure and adapt with a smile Obtain food safety certifications and are up-to-date on all regulatory requirements Must be able to communicate and understand the predominant language(s) of the restaurant's trade area Are able to work in a standing position for long periods of time (up to 10 hours) Must have the stamina to work 45 to 55 hours per week Let's talk about safety Your safety is our priority. Because of that, it is every Snoozer's responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
Description: Purpose of the Position: Plan and direct the day-to-day operations of the store. develop strategies to improve customer service, drive store sales and increase profitability. Create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. Develop a strategic plan that maximizes the physical glassybaby locations to promote the brand and increase sales through events at Madrona. Create and evolve event opportunities - pursue new event relationships + continue existing relationships. Requirements: Primary Duties: sales: Meet and exceed monthly budget implement store merchandising and promotions to maximize store traffic and sales provide excellent customer service by phone and in person through clear communication, transaction efficiency and kind demeanor increase brand awareness + sales through sharing giving stories, email enrollment, and community outreach conduct outreach via networking, researching, contacting local businesses, community organizations, and giving partners events ensure merchandising, maintenance, and cleanliness of the store attend weekly manager meetings with revenue results, store information, and questions/ideas to make business happen sales associates: train and develop staff to reach their highest potential, achieving excellent customer service represent glassybaby brand write schedules and address staffing needs by planning, preparing, and distributing work schedule set clear expectations for sales associates' conduct and lead by example accountable for budgeted labor hours and expenses provided by retail manager train all sales associates on POS/square Educate sales associates on glassybaby marketing, giving, and general information on the company inventory: process transfer requests and receive transfers record exchanges daily in NS. all exchanges to entered and completed daily perform daily, monthly and quarterly inventory counts as required daily review of negative inventory report work with accounting on discrepancies with inventory in NS communicate with the warehouse manager with transfer, packaging, expenses and collateral requests clear communication with all sales channels on inventory management daily cycle counts events: schedules, produces, and conducts events; determines profitability expectations and results. handles operational aspects of events: answering phone calls + emails, managing paperwork, etc. contacts and introduces potential new audiences to the event space and offerings provides weekly update of all activity and plans, including outreach. ensures that onsite event space + facilities are clean, organized, and well-functioning. Cleans kitchen thoroughly and clears event space of all production materials before each event. works closely with all related glassybaby departments (production, fulfillment, sales, and marketing) to be sure stock is available + deliverable, staff is scheduled, marketing materials (if necessary) are produced + shipped, and event is run well. provides quality expertise and service to customers to achieve a successful event. arranges for proper staffing (for hands-on and glassblower demo events), notifies staff of upcoming events, and coordinates guest staff "flow" at events. attends events in sales/marketing/customer relations/hostess capacity in order to ensure thorough customer satisfaction + obtain potential PR/marketing information (photos, stories, quotes, referrals, etc.) conducts post-mortem with customers to ensure satisfaction and gather useful feedback, increase probability of a repeat customer, and solidify an ongoing quality relationship. trains new event staff on POS and event on-site procedures. organizes required catering services and any equipment needed (tables, chairs, sound system, extra sales terminals, etc.) directs glassybaby and partner marketing teams on event-related marketing, social media, and promotional pieces. creates and maintains relationships with preferred vendors. coordinates billing + payment procedures with customers. pack up all glass blown items for clients. Ship when necessary. determines appropriate responses to problems and emergencies. Measurements of Performance (ongoing): Meet or exceed sales and profit goals of the stores. Meet customer demand for product while helping the Operations Manager maintain a minimum monthly inventory under 2% Able to work as a proactive, supportive, self-directed team member, upholding a positive attitude and always setting a good example. Encourage a supportive work environment for all employees Develop and retail strong sales to support the glassybaby brand and mission Maintain the stores' visual and operational standards to the glassybaby expectation Set a positive and encouraging tone for the store employees to increase sales Able to handle general employee relations issues and provide guidance to store managers Excellent promotion of the glassybaby brand and build business and customer partnerships Thorough knowledge of our mission, how glassybaby are made, and our goodwill programs/mission Knowledge, Skill, and Abilities Mentally and emotionally manage demanding situations and manage stress productively and professionally (both with customers and associates). Mentor and develop talent Professional and clear verbal and written communication skills Self-starter and proactive Ability to handle multiple tasks and priorities Kind and courteous customer service skills Ability to manage employees Ability to create rapport with customers Ability to add, subtract, divide, multiply, and figure percentages Ability to work flexible hours, including evenings, weekends, and some holidays Education, Experience, Certifications, Licenses Bachelor's degree 5+ years retail experience 1-2 years of experience supervising employees Event planning experience Physical Demands Ability to regularly lift-up to 35 pounds and rarely lift to 50 pounds. Frequent standing and walking. Must be able to work in conditions that are impacted by weather and climate. Must be able to speak and hear well enough to conduct conversations. Vision abilities are critical and include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Must be able to work in an environment where noise level is usually moderate. Frequent use of hands to finger, handle, or feel; must be able to frequently reach with hands and arms; below, at and above the waistline Benefits Medical/Vision and Dental Paid Life Insurance with AD&D STD, Voluntary Life, Colonial Insurance Plans 401K with a Match FSA Plan and HSA Plan Pet Insurance Compensation details: 25-25 Hourly Wage PI6c3fe634ac2b-4549
12/07/2025
Full time
Description: Purpose of the Position: Plan and direct the day-to-day operations of the store. develop strategies to improve customer service, drive store sales and increase profitability. Create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. Develop a strategic plan that maximizes the physical glassybaby locations to promote the brand and increase sales through events at Madrona. Create and evolve event opportunities - pursue new event relationships + continue existing relationships. Requirements: Primary Duties: sales: Meet and exceed monthly budget implement store merchandising and promotions to maximize store traffic and sales provide excellent customer service by phone and in person through clear communication, transaction efficiency and kind demeanor increase brand awareness + sales through sharing giving stories, email enrollment, and community outreach conduct outreach via networking, researching, contacting local businesses, community organizations, and giving partners events ensure merchandising, maintenance, and cleanliness of the store attend weekly manager meetings with revenue results, store information, and questions/ideas to make business happen sales associates: train and develop staff to reach their highest potential, achieving excellent customer service represent glassybaby brand write schedules and address staffing needs by planning, preparing, and distributing work schedule set clear expectations for sales associates' conduct and lead by example accountable for budgeted labor hours and expenses provided by retail manager train all sales associates on POS/square Educate sales associates on glassybaby marketing, giving, and general information on the company inventory: process transfer requests and receive transfers record exchanges daily in NS. all exchanges to entered and completed daily perform daily, monthly and quarterly inventory counts as required daily review of negative inventory report work with accounting on discrepancies with inventory in NS communicate with the warehouse manager with transfer, packaging, expenses and collateral requests clear communication with all sales channels on inventory management daily cycle counts events: schedules, produces, and conducts events; determines profitability expectations and results. handles operational aspects of events: answering phone calls + emails, managing paperwork, etc. contacts and introduces potential new audiences to the event space and offerings provides weekly update of all activity and plans, including outreach. ensures that onsite event space + facilities are clean, organized, and well-functioning. Cleans kitchen thoroughly and clears event space of all production materials before each event. works closely with all related glassybaby departments (production, fulfillment, sales, and marketing) to be sure stock is available + deliverable, staff is scheduled, marketing materials (if necessary) are produced + shipped, and event is run well. provides quality expertise and service to customers to achieve a successful event. arranges for proper staffing (for hands-on and glassblower demo events), notifies staff of upcoming events, and coordinates guest staff "flow" at events. attends events in sales/marketing/customer relations/hostess capacity in order to ensure thorough customer satisfaction + obtain potential PR/marketing information (photos, stories, quotes, referrals, etc.) conducts post-mortem with customers to ensure satisfaction and gather useful feedback, increase probability of a repeat customer, and solidify an ongoing quality relationship. trains new event staff on POS and event on-site procedures. organizes required catering services and any equipment needed (tables, chairs, sound system, extra sales terminals, etc.) directs glassybaby and partner marketing teams on event-related marketing, social media, and promotional pieces. creates and maintains relationships with preferred vendors. coordinates billing + payment procedures with customers. pack up all glass blown items for clients. Ship when necessary. determines appropriate responses to problems and emergencies. Measurements of Performance (ongoing): Meet or exceed sales and profit goals of the stores. Meet customer demand for product while helping the Operations Manager maintain a minimum monthly inventory under 2% Able to work as a proactive, supportive, self-directed team member, upholding a positive attitude and always setting a good example. Encourage a supportive work environment for all employees Develop and retail strong sales to support the glassybaby brand and mission Maintain the stores' visual and operational standards to the glassybaby expectation Set a positive and encouraging tone for the store employees to increase sales Able to handle general employee relations issues and provide guidance to store managers Excellent promotion of the glassybaby brand and build business and customer partnerships Thorough knowledge of our mission, how glassybaby are made, and our goodwill programs/mission Knowledge, Skill, and Abilities Mentally and emotionally manage demanding situations and manage stress productively and professionally (both with customers and associates). Mentor and develop talent Professional and clear verbal and written communication skills Self-starter and proactive Ability to handle multiple tasks and priorities Kind and courteous customer service skills Ability to manage employees Ability to create rapport with customers Ability to add, subtract, divide, multiply, and figure percentages Ability to work flexible hours, including evenings, weekends, and some holidays Education, Experience, Certifications, Licenses Bachelor's degree 5+ years retail experience 1-2 years of experience supervising employees Event planning experience Physical Demands Ability to regularly lift-up to 35 pounds and rarely lift to 50 pounds. Frequent standing and walking. Must be able to work in conditions that are impacted by weather and climate. Must be able to speak and hear well enough to conduct conversations. Vision abilities are critical and include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Must be able to work in an environment where noise level is usually moderate. Frequent use of hands to finger, handle, or feel; must be able to frequently reach with hands and arms; below, at and above the waistline Benefits Medical/Vision and Dental Paid Life Insurance with AD&D STD, Voluntary Life, Colonial Insurance Plans 401K with a Match FSA Plan and HSA Plan Pet Insurance Compensation details: 25-25 Hourly Wage PI6c3fe634ac2b-4549
Description: Filter Services, Inc believes that by helping maintain our customer's filtration systems, we help them protect their most valuable assets: their people, their equipment, and their products. Our filter change-out services provide optimal air quality and return precious time back to our customers that allows them to focus on other important tasks within their facilities. Filter Services Inc., (FSI) is a leading Master Distributor of filtration-related products, catering to diverse industries. FSI changes over 2200 filters daily at more than 4000 accounts, serving large and small industrial facilities, commercial establishments, contractors, chain accounts, hospitals, and public buildings. FSI prides itself on a distinctive market position, prioritizing individuals with outstanding communication skills and valuing personal growth for superior performance. FSI is rapidly growing and expanded into the Minneapolis, Indianapolis and St. Louis metro areas under the subsidiary, Mission Filtration. Top performers at FSI-Mission demonstrate integrity, teamwork, a passion for a remarkable customer experience, and an unwavering commitment to continuous improvement. We offer the following: Dynamic Team Environment: Engage and grow in a vibrant and collaborative team setting that encourages continuous learning and development. Work-Life Balance and Family Orientation: Be part of a company that highly values work-life balance and nurtures a family-oriented culture, promoting a fulfilling professional and personal life. Cell Phone Expense Reimbursement: Receive reimbursement for cell phone expenses, ensuring seamless communication and connection with our valued customers. Comprehensive Benefits Package: Access a comprehensive benefits package encompassing medical, dental, disability and life insurance coverage, prioritizing your health and security. Secure Financial Future: Participate in our safe harbor 401k retirement plan, an opportunity to save for the future and build financial stability. SUMMARY: We are seeking a dynamic and results-driven Sales Leader to build and grow our sales team towards achieving exceptional revenue growth and market expansion in the St. Louis metro area. In this pivotal role, you will utilize your strategic vision and proven expertise to drive sales initiatives, cultivate strong client relationships, and foster a high-performance sales environment. The ideal candidate will be confident in their abilities to help land significant accounts and have a strong desire to be in the field. If you are passionate about unlocking potential in people and processes to deliver outstanding customer satisfaction and hit ambitious sales targets, we invite you to propel your career forward with us and shape the future of our sales success. RESPONSIBILITIES: Develop and implement strategic sales plans to achieve company objectives for the St. Louis metro market. Manage a sales team and provide leadership, training, and coaching to foster a high-performance sales culture. Oversee and directly manage an assigned sales territory while leading two outside sales representatives and the contractor territory. Establish sales objectives by forecasting and developing annual sales quotas for regions and territories. Monitor and analyze sales team performance metrics and provide timely feedback and support. Cultivate and maintain relationships with key customers and strategic partners. Oversee the sales budget and ensure resources are allocated optimally for maximum return on investment. Conduct market research to identify emerging trends, market opportunities, and potential threats. Collaborate with the leadership and account management teams to ensure brand consistency and increase sales through effective marketing strategies and product offerings. Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction. Continuously assess current business distribution channels, develop and evaluate their performance, and manage conflict ensuring alignment with territory plans. Maintain extensive knowledge of current market conditions and competitor activity to adapt sales strategies accordingly. Attend industry events, conferences, and seminars to network and get insights into the latest sales trends and technologies. Develop and maintain a deep understanding of the company's products or services. Prepare and present sales reports and realistic forecasts to the management team. QUALIFICATIONS: Proven experience in sales management with a track record of successfully managing, building and coaching sales teams. 5+ years of outside sales experience with documented consistent success and building sales teams in new markets. Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Strong understanding of customer and market dynamics and requirements, with excellent mentoring, coaching, and people management skills. Demonstrated ability to meet and exceed sales targets and revenue goals, with proficiency in CRM software (NetSuite a plus) and Microsoft Office Suite. Excellent verbal and written communication skills, strong organizational and planning abilities, and exceptional negotiation and closing skills. Ability to work collaboratively across departments, with analytical skills to forecast and identify trends and challenges, and familiarity with data analysis and reporting. Willingness to travel as required, with experience in budget management and cost analysis. Commitment to continuous education through workshops, seminars, and conferences, with the ability to lead and inspire a team. High level of integrity and professionalism, with the ability to handle pressure and meet deadlines, and flexibility to adapt to changing demands and business environments. Initiative, drive, patience, and persistence (GRIT), with an entrepreneurial mindset. Please note : This role will be filled by our internal talent acquisition team, so no assistance is needed from an outside staffing agency at this time. Requirements: Compensation details: 00 Yearly Salary PIea2db0d5-
12/05/2025
Full time
Description: Filter Services, Inc believes that by helping maintain our customer's filtration systems, we help them protect their most valuable assets: their people, their equipment, and their products. Our filter change-out services provide optimal air quality and return precious time back to our customers that allows them to focus on other important tasks within their facilities. Filter Services Inc., (FSI) is a leading Master Distributor of filtration-related products, catering to diverse industries. FSI changes over 2200 filters daily at more than 4000 accounts, serving large and small industrial facilities, commercial establishments, contractors, chain accounts, hospitals, and public buildings. FSI prides itself on a distinctive market position, prioritizing individuals with outstanding communication skills and valuing personal growth for superior performance. FSI is rapidly growing and expanded into the Minneapolis, Indianapolis and St. Louis metro areas under the subsidiary, Mission Filtration. Top performers at FSI-Mission demonstrate integrity, teamwork, a passion for a remarkable customer experience, and an unwavering commitment to continuous improvement. We offer the following: Dynamic Team Environment: Engage and grow in a vibrant and collaborative team setting that encourages continuous learning and development. Work-Life Balance and Family Orientation: Be part of a company that highly values work-life balance and nurtures a family-oriented culture, promoting a fulfilling professional and personal life. Cell Phone Expense Reimbursement: Receive reimbursement for cell phone expenses, ensuring seamless communication and connection with our valued customers. Comprehensive Benefits Package: Access a comprehensive benefits package encompassing medical, dental, disability and life insurance coverage, prioritizing your health and security. Secure Financial Future: Participate in our safe harbor 401k retirement plan, an opportunity to save for the future and build financial stability. SUMMARY: We are seeking a dynamic and results-driven Sales Leader to build and grow our sales team towards achieving exceptional revenue growth and market expansion in the St. Louis metro area. In this pivotal role, you will utilize your strategic vision and proven expertise to drive sales initiatives, cultivate strong client relationships, and foster a high-performance sales environment. The ideal candidate will be confident in their abilities to help land significant accounts and have a strong desire to be in the field. If you are passionate about unlocking potential in people and processes to deliver outstanding customer satisfaction and hit ambitious sales targets, we invite you to propel your career forward with us and shape the future of our sales success. RESPONSIBILITIES: Develop and implement strategic sales plans to achieve company objectives for the St. Louis metro market. Manage a sales team and provide leadership, training, and coaching to foster a high-performance sales culture. Oversee and directly manage an assigned sales territory while leading two outside sales representatives and the contractor territory. Establish sales objectives by forecasting and developing annual sales quotas for regions and territories. Monitor and analyze sales team performance metrics and provide timely feedback and support. Cultivate and maintain relationships with key customers and strategic partners. Oversee the sales budget and ensure resources are allocated optimally for maximum return on investment. Conduct market research to identify emerging trends, market opportunities, and potential threats. Collaborate with the leadership and account management teams to ensure brand consistency and increase sales through effective marketing strategies and product offerings. Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction. Continuously assess current business distribution channels, develop and evaluate their performance, and manage conflict ensuring alignment with territory plans. Maintain extensive knowledge of current market conditions and competitor activity to adapt sales strategies accordingly. Attend industry events, conferences, and seminars to network and get insights into the latest sales trends and technologies. Develop and maintain a deep understanding of the company's products or services. Prepare and present sales reports and realistic forecasts to the management team. QUALIFICATIONS: Proven experience in sales management with a track record of successfully managing, building and coaching sales teams. 5+ years of outside sales experience with documented consistent success and building sales teams in new markets. Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Strong understanding of customer and market dynamics and requirements, with excellent mentoring, coaching, and people management skills. Demonstrated ability to meet and exceed sales targets and revenue goals, with proficiency in CRM software (NetSuite a plus) and Microsoft Office Suite. Excellent verbal and written communication skills, strong organizational and planning abilities, and exceptional negotiation and closing skills. Ability to work collaboratively across departments, with analytical skills to forecast and identify trends and challenges, and familiarity with data analysis and reporting. Willingness to travel as required, with experience in budget management and cost analysis. Commitment to continuous education through workshops, seminars, and conferences, with the ability to lead and inspire a team. High level of integrity and professionalism, with the ability to handle pressure and meet deadlines, and flexibility to adapt to changing demands and business environments. Initiative, drive, patience, and persistence (GRIT), with an entrepreneurial mindset. Please note : This role will be filled by our internal talent acquisition team, so no assistance is needed from an outside staffing agency at this time. Requirements: Compensation details: 00 Yearly Salary PIea2db0d5-
Be part of something extraordinary. Signia by Hilton Indianapolis is a highly anticipated new-build property that will redefine meetings, events, and luxury hospitality in the heart of the city. We are seeking a visionary Director of Catering & Events to lead the charge in creating a world-class events experience from the ground up. As Director of Catering and Events with Signia by Hilton Indianapolis you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. What will I be doing? As Director of Catering and Events you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering & Events will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. Specifically, your essential functions will be to perform the following tasks to the highest standards: STRATEGY: • Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results • Drive innovation and creativity within event delivery • Partner with the General Manager/Executive Committee to deliver on Hilton's values by creating high-impact event experiences • Ensure that high quality service standards are maintained through continuous reviews of processes and procedures • Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models) • Actively support the sales process. LEADERSHIP: • Provide overall leadership and direction in all Events matters. • Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience • Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers • Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices • Participate or represent Hilton in industry social/meeting/events professional associations CULTURE: • Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering and Events talent pipeline • Integrate Hilton's Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs • Lead with Hilton culture engaging with Team Members through direct and meaningful interactions • Be an ambassador for customer service. TALENT: • Motivate and provide a work environment in which team members are productive • Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning • Listen and respond to team members needs while having an open-door policy • Manage group and interpersonal conflict effectively OPERATIONS EXCELLENCE: • Ensure the proper use of all function space, exhibit hall, and event spaces • Manage supplier and vendor relationships • Possess subject matter expertise and ensure standards/practices • Development and management of departmental budgets • Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events • Ensure proper staffing for the needs of the business • Integrate current trends in event management and design • Participate in customer site inspections and assists with the sales process as necessary What are we looking for? • Minimum Years of Experience: five (5) years Hospitality related experience at manager level. • Minimum of 1 year of leadership experience in hotel management. • Other requirements: Travel percentage: 10% It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) • Significant experience in revenue management or a similar analytical role • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
12/04/2025
Full time
Be part of something extraordinary. Signia by Hilton Indianapolis is a highly anticipated new-build property that will redefine meetings, events, and luxury hospitality in the heart of the city. We are seeking a visionary Director of Catering & Events to lead the charge in creating a world-class events experience from the ground up. As Director of Catering and Events with Signia by Hilton Indianapolis you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. What will I be doing? As Director of Catering and Events you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering & Events will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. Specifically, your essential functions will be to perform the following tasks to the highest standards: STRATEGY: • Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results • Drive innovation and creativity within event delivery • Partner with the General Manager/Executive Committee to deliver on Hilton's values by creating high-impact event experiences • Ensure that high quality service standards are maintained through continuous reviews of processes and procedures • Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models) • Actively support the sales process. LEADERSHIP: • Provide overall leadership and direction in all Events matters. • Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience • Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers • Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices • Participate or represent Hilton in industry social/meeting/events professional associations CULTURE: • Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering and Events talent pipeline • Integrate Hilton's Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs • Lead with Hilton culture engaging with Team Members through direct and meaningful interactions • Be an ambassador for customer service. TALENT: • Motivate and provide a work environment in which team members are productive • Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning • Listen and respond to team members needs while having an open-door policy • Manage group and interpersonal conflict effectively OPERATIONS EXCELLENCE: • Ensure the proper use of all function space, exhibit hall, and event spaces • Manage supplier and vendor relationships • Possess subject matter expertise and ensure standards/practices • Development and management of departmental budgets • Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events • Ensure proper staffing for the needs of the business • Integrate current trends in event management and design • Participate in customer site inspections and assists with the sales process as necessary What are we looking for? • Minimum Years of Experience: five (5) years Hospitality related experience at manager level. • Minimum of 1 year of leadership experience in hotel management. • Other requirements: Travel percentage: 10% It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) • Significant experience in revenue management or a similar analytical role • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
An Area Director of Sales for the Hawaii Complex is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. The Area Director of Sales role with Hilton Hawaiian Village and Hilton Waikoloa Village offers the opportunity to lead sales strategy for two of Hilton's most iconic resorts in Hawaii. Between the largest resort in the Hilton portfolio on Waikiki Beach and the expansive oceanfront destination on the Big Island, this position provides unmatched scope and visibility. With world-class meeting and event space, diverse leisure and group markets, and Hilton's strong global brand presence, this role offers the platform to drive significant impact while leading high-performing teams. It's a career-defining opportunity to influence results across two landmark properties in a one-of-a-kind destination. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets. As the Area Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established Understand and contribute to the maximization of profits in line with GOP and EBITDA targets Operate within departmental expense budget and forecasts In collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales roles Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans) Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners High level of engagement with customers from all sales segments including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation range for this role is $200-250K and is based on applicable experience and location
12/04/2025
Full time
An Area Director of Sales for the Hawaii Complex is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. The Area Director of Sales role with Hilton Hawaiian Village and Hilton Waikoloa Village offers the opportunity to lead sales strategy for two of Hilton's most iconic resorts in Hawaii. Between the largest resort in the Hilton portfolio on Waikiki Beach and the expansive oceanfront destination on the Big Island, this position provides unmatched scope and visibility. With world-class meeting and event space, diverse leisure and group markets, and Hilton's strong global brand presence, this role offers the platform to drive significant impact while leading high-performing teams. It's a career-defining opportunity to influence results across two landmark properties in a one-of-a-kind destination. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets. As the Area Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established Understand and contribute to the maximization of profits in line with GOP and EBITDA targets Operate within departmental expense budget and forecasts In collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales roles Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans) Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners High level of engagement with customers from all sales segments including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation range for this role is $200-250K and is based on applicable experience and location
Metropolitan Linen Service Corp
Haverhill, Massachusetts
Join Our Growing Team as an Executive Sales Representative! Territory: Southern New Hampshire / North Shore Massachusetts Are you a results-driven sales professional ready to unlock your full earning potential? Metropolitan Linen is looking for an enthusiastic Executive Sales Representative to help expand our footprint in the Southern NH/North Shore MA area. With uncapped commissions, flexible scheduling, and high-impact opportunities , this role is ideal for go-getters ready to make their mark. Earning Potential: $150K+ annually Why You'll Love Working With Us: High-Earning Potential: Enjoy a competitive base salary plus uncapped commission . The harder you work, the more you earn-it's that simple. Your Work Matters: We value every team member's contribution and reward those who drive growth and build strong client relationships. Work-Life Balance: Design your own schedule and enjoy the freedom and flexibility to work on your terms. Full Benefits Package: Health insurance (minimal waiting period) Retirement plans Mileage & vehicle reimbursement Cell phone reimbursement And more! What You'll Be Doing: Hunting New Business: Identify and connect with new clients in the restaurant, catering, and hospitality space. Relationship Selling: Meet with decision-makers, assess their needs, and offer custom-tailored solutions that make a real difference. Pipeline Management: Keep your sales funnel full and active. Follow up, build trust, and close deals. Team Collaboration: Work closely with internal teams to deliver top-notch service and support to clients. Represent the Brand: Attend industry events and represent Metropolitan Linen with confidence and professionalism. What You Bring to the Table: 2+ years of outside sales experience with a proven track record of success. Strong skills in prospecting, presenting, and closing . Comfortable using Microsoft Office and CRM tools. Experience in the service/hospitality industry is a bonus-but not required. Ready to Take the Next Step in Your Sales Career? If you're self-motivated, ambitious, and excited to grow with a company that rewards results, we want to hear from you! Apply now and become a key player in Metropolitan Linen's continued success. Compensation details: 0 Yearly Salary PI527fb335f7a7-6581
12/03/2025
Full time
Join Our Growing Team as an Executive Sales Representative! Territory: Southern New Hampshire / North Shore Massachusetts Are you a results-driven sales professional ready to unlock your full earning potential? Metropolitan Linen is looking for an enthusiastic Executive Sales Representative to help expand our footprint in the Southern NH/North Shore MA area. With uncapped commissions, flexible scheduling, and high-impact opportunities , this role is ideal for go-getters ready to make their mark. Earning Potential: $150K+ annually Why You'll Love Working With Us: High-Earning Potential: Enjoy a competitive base salary plus uncapped commission . The harder you work, the more you earn-it's that simple. Your Work Matters: We value every team member's contribution and reward those who drive growth and build strong client relationships. Work-Life Balance: Design your own schedule and enjoy the freedom and flexibility to work on your terms. Full Benefits Package: Health insurance (minimal waiting period) Retirement plans Mileage & vehicle reimbursement Cell phone reimbursement And more! What You'll Be Doing: Hunting New Business: Identify and connect with new clients in the restaurant, catering, and hospitality space. Relationship Selling: Meet with decision-makers, assess their needs, and offer custom-tailored solutions that make a real difference. Pipeline Management: Keep your sales funnel full and active. Follow up, build trust, and close deals. Team Collaboration: Work closely with internal teams to deliver top-notch service and support to clients. Represent the Brand: Attend industry events and represent Metropolitan Linen with confidence and professionalism. What You Bring to the Table: 2+ years of outside sales experience with a proven track record of success. Strong skills in prospecting, presenting, and closing . Comfortable using Microsoft Office and CRM tools. Experience in the service/hospitality industry is a bonus-but not required. Ready to Take the Next Step in Your Sales Career? If you're self-motivated, ambitious, and excited to grow with a company that rewards results, we want to hear from you! Apply now and become a key player in Metropolitan Linen's continued success. Compensation details: 0 Yearly Salary PI527fb335f7a7-6581
Schwartz Brothers Restaurants
Bellevue, Washington
Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Provide excellent customer service and maintain a strong professional relationship with clients as well as management teams. Respond to calls and other sales leads within a 24-hour period. Track all calls on call log. Advise and make sales recommendation to clients. Creatively suggest all sales opportunities offered by Schwartz Brothers Restaurants (SBR) to accommodate the client. Arrange for any requested outside amenities, i.e. rentals, floral, AV, etc. Act as a liaison between clients, restaurant management teams and PDR operations. Negotiates and prepares event contracts and event orders with clients ensuring accuracy using TripleSeat Event Management System. Attend weekly "Showtime." Communicate upcoming events and details with restaurant management teams. Contracts are finalized and posted within 7 business days prior to event. Guest count confirmed within 3 business days of the event. Same day events must have GM / Chef approval. Collects deposit on scheduled events. Maintains accurate forecast and performance records, sales records, customer records and event files. Maintains accurate service charge disclosures and ensures accuracy and inclusion on all contracts, menus, and itemized receipts. Time management includes "warm" and "cold" calls to potential clients. Assist in developing a sales plan to market Private Dining Rooms including specific tasks with timelines. Identify and acquire new accounts. Learn and exhibit full knowledge of all Schwartz Brothers Restaurants businesses, service standards and mission statement. Miscellaneous PDR tasks and projects assigned by SBR Management. Performs other duties, although not detailed, as requested. Upholds mission and philosophy of company. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Intermediate to advanced computer skills and working with Microsoft Word, Excel, and Outlook, PowerPoint required. Experience using TripleSeat Event Management System preferred. Excellent managerial and supervisory skills. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Strong problem-solving abilities. Reliable transportation required to travel between restaurants. Ability to travel up to 90% is required. Must be able to frequently communicate with other team members. Professional appearance and demeanor required. Education and Experience: Minimum two (2) years of experience in private dining, banquet, and/or catering sales; restaurant industry preferred. Bachelors degree in related field, i.e. marketing or business preferred. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Prolonged periods sitting at a desk and working on a computer. Must be able to access and navigate the restaurant facilities. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions. Requires the ability to lift and transport up to 40 pounds on occasion and up to 15 pounds regularly. Flexible work schedule-must be available to work nights, weekends, and holidays. Compensation details: 00 Yearly Salary PIa5-
12/01/2025
Full time
Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Provide excellent customer service and maintain a strong professional relationship with clients as well as management teams. Respond to calls and other sales leads within a 24-hour period. Track all calls on call log. Advise and make sales recommendation to clients. Creatively suggest all sales opportunities offered by Schwartz Brothers Restaurants (SBR) to accommodate the client. Arrange for any requested outside amenities, i.e. rentals, floral, AV, etc. Act as a liaison between clients, restaurant management teams and PDR operations. Negotiates and prepares event contracts and event orders with clients ensuring accuracy using TripleSeat Event Management System. Attend weekly "Showtime." Communicate upcoming events and details with restaurant management teams. Contracts are finalized and posted within 7 business days prior to event. Guest count confirmed within 3 business days of the event. Same day events must have GM / Chef approval. Collects deposit on scheduled events. Maintains accurate forecast and performance records, sales records, customer records and event files. Maintains accurate service charge disclosures and ensures accuracy and inclusion on all contracts, menus, and itemized receipts. Time management includes "warm" and "cold" calls to potential clients. Assist in developing a sales plan to market Private Dining Rooms including specific tasks with timelines. Identify and acquire new accounts. Learn and exhibit full knowledge of all Schwartz Brothers Restaurants businesses, service standards and mission statement. Miscellaneous PDR tasks and projects assigned by SBR Management. Performs other duties, although not detailed, as requested. Upholds mission and philosophy of company. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Intermediate to advanced computer skills and working with Microsoft Word, Excel, and Outlook, PowerPoint required. Experience using TripleSeat Event Management System preferred. Excellent managerial and supervisory skills. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Strong problem-solving abilities. Reliable transportation required to travel between restaurants. Ability to travel up to 90% is required. Must be able to frequently communicate with other team members. Professional appearance and demeanor required. Education and Experience: Minimum two (2) years of experience in private dining, banquet, and/or catering sales; restaurant industry preferred. Bachelors degree in related field, i.e. marketing or business preferred. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Prolonged periods sitting at a desk and working on a computer. Must be able to access and navigate the restaurant facilities. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions. Requires the ability to lift and transport up to 40 pounds on occasion and up to 15 pounds regularly. Flexible work schedule-must be available to work nights, weekends, and holidays. Compensation details: 00 Yearly Salary PIa5-
Job Description Customer Engagement & Marketing Manager The Customer Engagement & Marketing Manager plays a pivotal role in driving meaningful connections between our brand and customers across retail, residential, and catering channels. This position is responsible for developing and executing strategies that enhance customer interaction, foster loyalty, and deliver an exceptional end-to-end experience. This Customer Engagement & Marketing Manager The Customer Engagement & Marketing Manager plays a pivotal role in driving meaningful connections between our brand and customers across retail, residential, and catering channels. This position is responsible for developing and executing strategies that enhance customer interaction, foster loyalty, and deliver an exceptional end-to-end experience.This role is dedicated to creating innovative solutions that not only meet business goals but also deepen customer relationships and drive long-term satisfaction. This is a fully on-site role at Slippery Rock University. Job Responsibilities Social Media & Student Engagement Develop and implement engaging content strategies for Facebook, Instagram, and TikTok to increase student interaction and brand visibility. Utilize platform-specific trends and features to create interactive posts, stories, and videos that encourage participation and build community. Monitor engagement metrics and refine strategies to maximize reach and impact among student audiences. Events Plan and execute on-campus events and activations that drive student engagement and promote Aramark brands and programs. Coordinate logistics, marketing, and social media promotion to ensure successful event turnout and participation. Brand & Category Strategy Support the development of Aramark category and brand strategies for retail, residential, and catering channels, translating insights into innovation. Assist in planning annual marketing strategies and tactics to enhance focus categories and proprietary brands, driving continuous improvement. Menu & Brand Development Contribute to the creation, repositioning, and refresh of focus menu categories and proprietary brands, including menu constructs and environment/trade dress. Cross-Functional Collaboration Work with teams across product development, marketing operations, supply chain, sustainability, health and wellness, operations, and sales to develop, launch, and improve focus categories and brands. Program & Promotion Support Assist in developing key programs, promotions, and yearly activation initiatives that support focus categories and proprietary brands. Project Management Track and report initiative results against objectives, refine programs as needed, and manage budgets, timelines, and project plans Intern Management Manage and mentor a team of interns by providing training, guidance, and performance feedback to ensure successful project execution and professional growth. Delegate tasks effectively, monitor progress, and foster a collaborative environment to achieve marketing and engagement objectives Qualifications ? Requires at least 1-3 years of experience in product, program, or menu development in food service ? Requires experience in building marketing capacity and tools in a complex marketing / sales environment ? Requires a bachelor?s degree or equivalent experience in marketring, hospitality, management, business or related field ? Strong project management experience leading cross-functional teams in a matrix organization ? Excellent interpersonal communication skills including strong writing and presentation skills ? Photoshop proficiency, Adobe Creative Suite (Photoshop, Illustrator, InDesign) & Canva. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
11/27/2025
Full time
Job Description Customer Engagement & Marketing Manager The Customer Engagement & Marketing Manager plays a pivotal role in driving meaningful connections between our brand and customers across retail, residential, and catering channels. This position is responsible for developing and executing strategies that enhance customer interaction, foster loyalty, and deliver an exceptional end-to-end experience. This Customer Engagement & Marketing Manager The Customer Engagement & Marketing Manager plays a pivotal role in driving meaningful connections between our brand and customers across retail, residential, and catering channels. This position is responsible for developing and executing strategies that enhance customer interaction, foster loyalty, and deliver an exceptional end-to-end experience.This role is dedicated to creating innovative solutions that not only meet business goals but also deepen customer relationships and drive long-term satisfaction. This is a fully on-site role at Slippery Rock University. Job Responsibilities Social Media & Student Engagement Develop and implement engaging content strategies for Facebook, Instagram, and TikTok to increase student interaction and brand visibility. Utilize platform-specific trends and features to create interactive posts, stories, and videos that encourage participation and build community. Monitor engagement metrics and refine strategies to maximize reach and impact among student audiences. Events Plan and execute on-campus events and activations that drive student engagement and promote Aramark brands and programs. Coordinate logistics, marketing, and social media promotion to ensure successful event turnout and participation. Brand & Category Strategy Support the development of Aramark category and brand strategies for retail, residential, and catering channels, translating insights into innovation. Assist in planning annual marketing strategies and tactics to enhance focus categories and proprietary brands, driving continuous improvement. Menu & Brand Development Contribute to the creation, repositioning, and refresh of focus menu categories and proprietary brands, including menu constructs and environment/trade dress. Cross-Functional Collaboration Work with teams across product development, marketing operations, supply chain, sustainability, health and wellness, operations, and sales to develop, launch, and improve focus categories and brands. Program & Promotion Support Assist in developing key programs, promotions, and yearly activation initiatives that support focus categories and proprietary brands. Project Management Track and report initiative results against objectives, refine programs as needed, and manage budgets, timelines, and project plans Intern Management Manage and mentor a team of interns by providing training, guidance, and performance feedback to ensure successful project execution and professional growth. Delegate tasks effectively, monitor progress, and foster a collaborative environment to achieve marketing and engagement objectives Qualifications ? Requires at least 1-3 years of experience in product, program, or menu development in food service ? Requires experience in building marketing capacity and tools in a complex marketing / sales environment ? Requires a bachelor?s degree or equivalent experience in marketring, hospitality, management, business or related field ? Strong project management experience leading cross-functional teams in a matrix organization ? Excellent interpersonal communication skills including strong writing and presentation skills ? Photoshop proficiency, Adobe Creative Suite (Photoshop, Illustrator, InDesign) & Canva. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
