About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit . This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based at the South End office in Boston, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
04/18/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit . This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based at the South End office in Boston, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Description :• Job Summary Has a basic knowledge of all office functions and is responsible for completing work assignments efficiently resulting in the desired reduction of outstanding accounts receivable. Handling patient inquiries regarding their medical bills, addressing concerns about charges, explaining billing statements, assisting with payment plans and payments, following up on outstanding balances, and resolving any billing discrepancies while maintaining a high level of Customer Service and adhering to HIPAA regulations. Respond to incoming calls from patients regarding billing questions, concerns about their statements and payments and payment arrangements. Clearly explaining complex medical billing terms and break down charges on patient statements. Investigate and address billing discrepancies, claim denials, or errors on patient accounts. Update patient information and billing details and noting accurately within the billing systems. Provide information about insurance benefits, copays, deductibles, and out of pocket costs. Adhere to HIPAA privacy guidelines when handling patient medical information. • Job Requirements Education Required: High School diploma or equivalent Experience Preferred: 1 year business office experience Skills Excellent communication skills: Ability to clearly explain complex medical billing concepts to patients in a friendly and understandable manner. Strong customer service ethic: commitment to providing excellent customer service to patients, even when dealing with difficult situations. Attention to detail: accuracy in date entry and handling sensitive patient information. Problem-solving Skills: Ability to identify and resolve billing issues efficiently Basic computer proficiency: familiarity with billing software and navigating electronic health records Licensure/Certification/Registration N/AEducation: Required: High School Diploma or Equivalent Experience: Preferred: 2 years customer service or prior experience with third party payers Skills: Understanding of medical terminology Excellent verbal and written communication skills Organized and attentive to detail Licensure/Certification/Registration: N/A
04/18/2026
Full time
Description :• Job Summary Has a basic knowledge of all office functions and is responsible for completing work assignments efficiently resulting in the desired reduction of outstanding accounts receivable. Handling patient inquiries regarding their medical bills, addressing concerns about charges, explaining billing statements, assisting with payment plans and payments, following up on outstanding balances, and resolving any billing discrepancies while maintaining a high level of Customer Service and adhering to HIPAA regulations. Respond to incoming calls from patients regarding billing questions, concerns about their statements and payments and payment arrangements. Clearly explaining complex medical billing terms and break down charges on patient statements. Investigate and address billing discrepancies, claim denials, or errors on patient accounts. Update patient information and billing details and noting accurately within the billing systems. Provide information about insurance benefits, copays, deductibles, and out of pocket costs. Adhere to HIPAA privacy guidelines when handling patient medical information. • Job Requirements Education Required: High School diploma or equivalent Experience Preferred: 1 year business office experience Skills Excellent communication skills: Ability to clearly explain complex medical billing concepts to patients in a friendly and understandable manner. Strong customer service ethic: commitment to providing excellent customer service to patients, even when dealing with difficult situations. Attention to detail: accuracy in date entry and handling sensitive patient information. Problem-solving Skills: Ability to identify and resolve billing issues efficiently Basic computer proficiency: familiarity with billing software and navigating electronic health records Licensure/Certification/Registration N/AEducation: Required: High School Diploma or Equivalent Experience: Preferred: 2 years customer service or prior experience with third party payers Skills: Understanding of medical terminology Excellent verbal and written communication skills Organized and attentive to detail Licensure/Certification/Registration: N/A
Summary: The Senior Financial Analyst will serve as a subject matter expert in coverage analysis as well as budget analysis and negotiation with industry sponsors. Creates and maintains internal and external research billing policies, determining applicable review requirements, and facilitates timely budget approval. Responsibilities: Performs comprehensive and independent analysis of clinical trial protocols and other study documents, including the research study budget, contract, informed consent, pharmacy and lab manuals, and other supporting documentation. Perform detailed coverage analysis of research procedures in alignment with CMS rules and develop audit-ready study billing grids. Assist Research Specialists in determining study status under Medicare coverage rules and in identifying services as non-covered research-only, routine care, investigational items, and services along with their associated costs. Lead the development, implementation, analysis and validation of clinical trial financial systems design and operational workflows to optimize performance and productivity. Ensure electronic and paper study files are created, updated, stored, and maintained according to established office practices, and MHS record retention policies, from initial contact to study closeout and beyond. Review and scrub patient bills to ensure claims are being processed accordingly and routed to the correct payor. Analyze industry sponsor budget proposal, clinical trial protocol and manuals to develop and negotiate comprehensive study budgets and payment terms. Education and Certification Requirements: Bachelors degree in finance, science, business, healthcare administration or related field experience. Required Work Experience: Three (3) years experience with coverage analysis, clinical trial budget development and negotiation, clinical research study coordination or management, health system operations, or other related research or healthcare experience.
04/18/2026
Full time
Summary: The Senior Financial Analyst will serve as a subject matter expert in coverage analysis as well as budget analysis and negotiation with industry sponsors. Creates and maintains internal and external research billing policies, determining applicable review requirements, and facilitates timely budget approval. Responsibilities: Performs comprehensive and independent analysis of clinical trial protocols and other study documents, including the research study budget, contract, informed consent, pharmacy and lab manuals, and other supporting documentation. Perform detailed coverage analysis of research procedures in alignment with CMS rules and develop audit-ready study billing grids. Assist Research Specialists in determining study status under Medicare coverage rules and in identifying services as non-covered research-only, routine care, investigational items, and services along with their associated costs. Lead the development, implementation, analysis and validation of clinical trial financial systems design and operational workflows to optimize performance and productivity. Ensure electronic and paper study files are created, updated, stored, and maintained according to established office practices, and MHS record retention policies, from initial contact to study closeout and beyond. Review and scrub patient bills to ensure claims are being processed accordingly and routed to the correct payor. Analyze industry sponsor budget proposal, clinical trial protocol and manuals to develop and negotiate comprehensive study budgets and payment terms. Education and Certification Requirements: Bachelors degree in finance, science, business, healthcare administration or related field experience. Required Work Experience: Three (3) years experience with coverage analysis, clinical trial budget development and negotiation, clinical research study coordination or management, health system operations, or other related research or healthcare experience.
Description: Position Overview SCS Interiors is seeking an internal candidate for the Sales Supervisor role. This position provides leadership and oversight of the Account Managers and Billing Specialist while ensuring excellent customer service, accurate documentation and billing, and strong coordination between Sales, Production, and Quality. This role is ideal for a team-oriented leader who enjoys auditing customer purchase orders and production job travelers, conducting process improvement exercises, collaborating with other departments, and working in a manufacturing environment. As the leader of our inside sales team, we are seeking someone dedicated to customer satisfaction and accuracy of paperwork, as these are crucial components to our department. Key Responsibilities Supervise and support Account Managers and Billing Specialist Ensure accurate contract reviews, work orders, material ordering, and job travelers are completed by the team Review orders, routing steps, and audit bill of materials Ability to fill in for any team member as needed Monitor open and past-due orders and ensure timely customer communication Oversee invoicing, document retention, and unbilled shipments Manage customer complaints and resolutions Serve as liaison between Sales, Production, and Quality Utilize ERP system daily to manage work orders, reports, and workflow Attend daily Planning Meetings and collaborate cross-functionally Hire, train, coach, and develop employees Ensure the team has sufficient cross-training in place and up-to-date Conduct performance evaluations and address performance concerns Ensure training documentation and cross-training within the department Participate in Safety, Quality, annual continuing education, and continuous improvement (Kaizen) initiatives First Year Expectations: Become the subject matter expert for all direct reports Excel at ERP use and functionality Improve team order accuracy and reduce rework Strengthen communication and coordination with Production teams Use forecasting and demand planning to guide account managers on blanket POs Increase depth of knowledge and cross-training for each team member Improve customer return/rework resolutions Learn relevant ISO 9001:2015 and FAA regulations Track and present weekly & monthly team metrics Qualifications Minimum 2 years of supervisory experience or completion of applicable on-the-job training Manufacturing environment experience preferred Prior ERP or database system experience required ISO, Kaizen or continuous improvement experience preferred Strong attention to detail and organizational skills Ability to adapt to changing priorities and deadlines Strong communication and leadership skills Ability to read CAD drawings / blueprints Physical Requirements Ability to sit, stand, and walk for extended periods Ability to push/pull up to 25 lbs Ability to reach, crouch, and use hands/fingers Ability to see in color and communicate clearly in English Ability to use Microsoft Office / Google Suite proficiently Ability to use PCs, printers, and other technology standard with an office supervisory role Requirements: Two years of prior supervisory experience is required or completion of on-the-job-training (OJT) with preference placed on prior experience within a manufacturing setting, Prior experience working with an ERP system or CRM database is required, Previous experience working with and implementing Kaizen principles is strongly preferred. Compensation details: 0 Yearly Salary PIcd455e62bcb1-3959
04/18/2026
Full time
Description: Position Overview SCS Interiors is seeking an internal candidate for the Sales Supervisor role. This position provides leadership and oversight of the Account Managers and Billing Specialist while ensuring excellent customer service, accurate documentation and billing, and strong coordination between Sales, Production, and Quality. This role is ideal for a team-oriented leader who enjoys auditing customer purchase orders and production job travelers, conducting process improvement exercises, collaborating with other departments, and working in a manufacturing environment. As the leader of our inside sales team, we are seeking someone dedicated to customer satisfaction and accuracy of paperwork, as these are crucial components to our department. Key Responsibilities Supervise and support Account Managers and Billing Specialist Ensure accurate contract reviews, work orders, material ordering, and job travelers are completed by the team Review orders, routing steps, and audit bill of materials Ability to fill in for any team member as needed Monitor open and past-due orders and ensure timely customer communication Oversee invoicing, document retention, and unbilled shipments Manage customer complaints and resolutions Serve as liaison between Sales, Production, and Quality Utilize ERP system daily to manage work orders, reports, and workflow Attend daily Planning Meetings and collaborate cross-functionally Hire, train, coach, and develop employees Ensure the team has sufficient cross-training in place and up-to-date Conduct performance evaluations and address performance concerns Ensure training documentation and cross-training within the department Participate in Safety, Quality, annual continuing education, and continuous improvement (Kaizen) initiatives First Year Expectations: Become the subject matter expert for all direct reports Excel at ERP use and functionality Improve team order accuracy and reduce rework Strengthen communication and coordination with Production teams Use forecasting and demand planning to guide account managers on blanket POs Increase depth of knowledge and cross-training for each team member Improve customer return/rework resolutions Learn relevant ISO 9001:2015 and FAA regulations Track and present weekly & monthly team metrics Qualifications Minimum 2 years of supervisory experience or completion of applicable on-the-job training Manufacturing environment experience preferred Prior ERP or database system experience required ISO, Kaizen or continuous improvement experience preferred Strong attention to detail and organizational skills Ability to adapt to changing priorities and deadlines Strong communication and leadership skills Ability to read CAD drawings / blueprints Physical Requirements Ability to sit, stand, and walk for extended periods Ability to push/pull up to 25 lbs Ability to reach, crouch, and use hands/fingers Ability to see in color and communicate clearly in English Ability to use Microsoft Office / Google Suite proficiently Ability to use PCs, printers, and other technology standard with an office supervisory role Requirements: Two years of prior supervisory experience is required or completion of on-the-job-training (OJT) with preference placed on prior experience within a manufacturing setting, Prior experience working with an ERP system or CRM database is required, Previous experience working with and implementing Kaizen principles is strongly preferred. Compensation details: 0 Yearly Salary PIcd455e62bcb1-3959
OnPoint Medical Group is searching for an outstanding Front Office Supervisor to join our team at Castle Pines Family Practice! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands. The Front Office Supervisor manages all areas of the front desk. This includes personnel management, training and daily activities of front desk staff. The Front Office Supervisor is responsible to create workflows that create a positive patient experience. The supervisor does this by working side by side with staff and leading by example. The Front Office Supervisor typically work Monday- Friday 8am -5pm, but hours may vary based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time. 1.Responsible to manage front desk operations on a daily basis. Including scheduling of staff, staff development and training. 2.Accountable for following and enforcing the guidelines for attendance, punctuality and overall dependability 3.Responsible to be the first line to handle complaints and concerns from patients and staff. 4.Responsible for greeting incoming patients in a friendly and professional manner. 5.Completes administrative duties that ensure the patient's visit is smooth, billing can be processed timely and accurately, and front office remains clutter free and organized. 6.Responsible to ensure co pays and balances due are collected at the time of visit and in accordance with patient insurance guidelines. 7.Ensure the lobby/front desk area are kept clean and organized. 8.Performs clerical activities related to appointment scheduling and patient intake, data verification, office communications, and filing of patient records 9.Prepares the office for opening and cleans up at the end of the day (also includes help rotating schedule for break room) 10.Coordinate front office meetings. 11.Follows all OMG standards, policies and procedures and/or government guidelines. Including HIPAA and privacy laws. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education/Experience •High School Diploma or High School Equivalency •1-2 years of experience in a physician office or clinical environment •Customer Service Experience •Strong computer skills required Preferred Education/Experience •Some college - medical, business, accounting focus •Supervisor experience preferred •Current BLS card preferred •EMR experience preferred-Athenahealth practice management system SUPERVISORY RESPONSIBILITIES This position has supervisory responsibilities for front office staff. JOB ELEMENTS/WORKING CONDITIONS •While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms; and talk or hear. •Occasionally required to walk; sit; and stoop, kneel, crouch, or crawl. •Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. •Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. BENEFITS OFFERED Health insurance plan options for you and your dependents Dental, and Vision, for you and your qualified dependents Company Paid life insurance Voluntary options for short-term disability, and long-term disability coverage AFLAC Plans FSA options Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately Paid Time-Off earned Salary: $26 - $30 / hourly The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. This position will be posted for a minimum of 5 days and may be extended. Applicants can redact age information from requested transcripts. Compensation details: 26-30 Hourly Wage PI5e2e591153d1-6366
04/18/2026
Full time
OnPoint Medical Group is searching for an outstanding Front Office Supervisor to join our team at Castle Pines Family Practice! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands. The Front Office Supervisor manages all areas of the front desk. This includes personnel management, training and daily activities of front desk staff. The Front Office Supervisor is responsible to create workflows that create a positive patient experience. The supervisor does this by working side by side with staff and leading by example. The Front Office Supervisor typically work Monday- Friday 8am -5pm, but hours may vary based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time. 1.Responsible to manage front desk operations on a daily basis. Including scheduling of staff, staff development and training. 2.Accountable for following and enforcing the guidelines for attendance, punctuality and overall dependability 3.Responsible to be the first line to handle complaints and concerns from patients and staff. 4.Responsible for greeting incoming patients in a friendly and professional manner. 5.Completes administrative duties that ensure the patient's visit is smooth, billing can be processed timely and accurately, and front office remains clutter free and organized. 6.Responsible to ensure co pays and balances due are collected at the time of visit and in accordance with patient insurance guidelines. 7.Ensure the lobby/front desk area are kept clean and organized. 8.Performs clerical activities related to appointment scheduling and patient intake, data verification, office communications, and filing of patient records 9.Prepares the office for opening and cleans up at the end of the day (also includes help rotating schedule for break room) 10.Coordinate front office meetings. 11.Follows all OMG standards, policies and procedures and/or government guidelines. Including HIPAA and privacy laws. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education/Experience •High School Diploma or High School Equivalency •1-2 years of experience in a physician office or clinical environment •Customer Service Experience •Strong computer skills required Preferred Education/Experience •Some college - medical, business, accounting focus •Supervisor experience preferred •Current BLS card preferred •EMR experience preferred-Athenahealth practice management system SUPERVISORY RESPONSIBILITIES This position has supervisory responsibilities for front office staff. JOB ELEMENTS/WORKING CONDITIONS •While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms; and talk or hear. •Occasionally required to walk; sit; and stoop, kneel, crouch, or crawl. •Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. •Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. BENEFITS OFFERED Health insurance plan options for you and your dependents Dental, and Vision, for you and your qualified dependents Company Paid life insurance Voluntary options for short-term disability, and long-term disability coverage AFLAC Plans FSA options Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately Paid Time-Off earned Salary: $26 - $30 / hourly The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. This position will be posted for a minimum of 5 days and may be extended. Applicants can redact age information from requested transcripts. Compensation details: 26-30 Hourly Wage PI5e2e591153d1-6366
Billing Specialist / / Opportunity for Growth / Great Health Benefits / 401K Match This Jobot Job is hosted by: Haley Lucas Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $50,000 - $55,000 per year A bit about us: We are a diversified international transportation services company and one of the world's premier automotive and commercial truck retailers. Our continued growth has created an exciting opportunity within our Accounting Department. We are currently seeking a detail-oriented and motivated Billing Specialist to support the Assistant Controller with daily accounting operations. This role plays a key part in ensuring accurate billing, managing accounts payable and receivable, supporting AR collections, and maintaining precise financial records. The ideal candidate is analytical, Excel-proficient, and thrives in a fast-paced automotive environment. This is a permanent, full-time opportunity for a professional looking to build a long-term career in finance with a stable, industry-leading organization. Why join us? 401K match Medical/Dental/Vision Opportunity for quick promotions and growth Amazing PTO package Job Details As a Billing Specialist, your day-to-day tasks will involve: 1. Overseeing and streamlining billing and collections processes. 2. Month-end closing of the billing group information. 3. Plan and implement quality assurance for all processes. 4. Special billing projects as requested by management. 5. Handling the status of accounts and balances and identifying inconsistencies. 6. Issuing invoices and account statements. 7. Performing account reconciliations. 8. Maintaining accounts receivable files and records. 9. Investigating and resolving any irregularities or enquiries. 10. Assisting in general financial management and analysis. Qualifications: The ideal candidate for this role will have: 1. An Associates degree in Finance, Accounting, or a related field. 2. A minimum of 2 years of experience in a billing role, preferably within the Engineering industry. 3. Proficiency in Microsoft Office, with exceptional skills in Excel. 4. Experience in accounts payable and accounts receivable. 5. Experience in AR collections. 6. Strong attention to detail, with the ability to spot numerical errors. 7. Excellent problem-solving skills. 8. Ability to work independently and as part of a team. 9. Excellent written and verbal communication skills. 10. Strong organizational skills, with the ability to prioritize and manage multiple tasks. This position offers an exceptional opportunity to develop your skills and grow with a dynamic company. If you meet the above qualifications and are ready to take the next step in your career, we encourage you to apply today! Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/18/2026
Full time
Billing Specialist / / Opportunity for Growth / Great Health Benefits / 401K Match This Jobot Job is hosted by: Haley Lucas Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $50,000 - $55,000 per year A bit about us: We are a diversified international transportation services company and one of the world's premier automotive and commercial truck retailers. Our continued growth has created an exciting opportunity within our Accounting Department. We are currently seeking a detail-oriented and motivated Billing Specialist to support the Assistant Controller with daily accounting operations. This role plays a key part in ensuring accurate billing, managing accounts payable and receivable, supporting AR collections, and maintaining precise financial records. The ideal candidate is analytical, Excel-proficient, and thrives in a fast-paced automotive environment. This is a permanent, full-time opportunity for a professional looking to build a long-term career in finance with a stable, industry-leading organization. Why join us? 401K match Medical/Dental/Vision Opportunity for quick promotions and growth Amazing PTO package Job Details As a Billing Specialist, your day-to-day tasks will involve: 1. Overseeing and streamlining billing and collections processes. 2. Month-end closing of the billing group information. 3. Plan and implement quality assurance for all processes. 4. Special billing projects as requested by management. 5. Handling the status of accounts and balances and identifying inconsistencies. 6. Issuing invoices and account statements. 7. Performing account reconciliations. 8. Maintaining accounts receivable files and records. 9. Investigating and resolving any irregularities or enquiries. 10. Assisting in general financial management and analysis. Qualifications: The ideal candidate for this role will have: 1. An Associates degree in Finance, Accounting, or a related field. 2. A minimum of 2 years of experience in a billing role, preferably within the Engineering industry. 3. Proficiency in Microsoft Office, with exceptional skills in Excel. 4. Experience in accounts payable and accounts receivable. 5. Experience in AR collections. 6. Strong attention to detail, with the ability to spot numerical errors. 7. Excellent problem-solving skills. 8. Ability to work independently and as part of a team. 9. Excellent written and verbal communication skills. 10. Strong organizational skills, with the ability to prioritize and manage multiple tasks. This position offers an exceptional opportunity to develop your skills and grow with a dynamic company. If you meet the above qualifications and are ready to take the next step in your career, we encourage you to apply today! Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Revenue Service Specialist 1 The Iowa Department of Revenue's Alcohol & Tax Operations Division is currently seeking a Revenue Service Specialist 1 to join the Taxpayer Services team. The Operations Division functions as the central hub for both alcohol and tax-related processes and procedures. This division is responsible for administering the transportation and distribution of wholesale alcoholic liquor to more than 2,000 privately-owned retailers across Iowa, ensuring they are delivered on time and in good condition. Additionally, this division manages tax documents, payments and mail, as well as offering invaluable assistance to taxpayers for filing requirements and procedures. This position is within our Taxpayer Services team, fully onsite at the Hoover building in Des Moines, interacting with the public regarding tax questions and various inquiries to the Department. Duties in this position will include: Assist and advise taxpayers in meeting their Iowa tax obligations. This assistance is entry-level, technical, and covers a narrow range of detailed tax information, as well as, certain elements of a wider range of tax types. Interview taxpayers to determine their tax situation. Determine the level of technical or system assistance needed and take appropriate steps to resolve issues such as login errors, password resets, and relaying refund/billing amounts, and general tax information. Consult with taxpayers in the preparation of tax returns by answering simple inquiries and escalating more complex inquiries to a Taxpayer Services Specialist 2 or 3, or to the appropriate Department of Revenue contact. Provide support to the front desk and walk-in customers. Preference will be given to candidates with experience in the following: Principles and processes for providing customer service and the ability to identify issues and explain various courses of action Analysis and reporting of financial and tax information Responding to inquiries and communication via phone, email, and in person Ability to identify issues and explain various courses of action for resolution Job Specific Competencies : Customer Service - principles and processes for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction Communication and comprehensions skills Knowledge of business, accounting, and office practices and procedures Employer Highlights: The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We have a great total compensation package for all of our full-time employees, including: Iowa Public Employees' Retirement System (IPERS) Retirement Investors Club (RIC) Health, Dental and Vision Insurance Vacation Leave Sick Leave Paid Holidays (9 days/year) Flexible Spending Accounts Life Insurance Long-Term Disability Insurance The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you're looking for a career with an organization that values its employees and customers, you've come to the right place. Applicants must live within the State of Iowa to qualify for this position. A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate. Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games. E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit . Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from an accredited college or university with an associate's degree in any field. 2) A total of two years of education and/or full-time experience, where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions. 3) Current, continuous experience in the state executive branch that includes one year of full-time work in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions. For additional information, please click on this link to view the job description. Compensation details: 20.62-30.31 Hourly Wage PId93dcfdfca6b-3321
04/18/2026
Full time
Revenue Service Specialist 1 The Iowa Department of Revenue's Alcohol & Tax Operations Division is currently seeking a Revenue Service Specialist 1 to join the Taxpayer Services team. The Operations Division functions as the central hub for both alcohol and tax-related processes and procedures. This division is responsible for administering the transportation and distribution of wholesale alcoholic liquor to more than 2,000 privately-owned retailers across Iowa, ensuring they are delivered on time and in good condition. Additionally, this division manages tax documents, payments and mail, as well as offering invaluable assistance to taxpayers for filing requirements and procedures. This position is within our Taxpayer Services team, fully onsite at the Hoover building in Des Moines, interacting with the public regarding tax questions and various inquiries to the Department. Duties in this position will include: Assist and advise taxpayers in meeting their Iowa tax obligations. This assistance is entry-level, technical, and covers a narrow range of detailed tax information, as well as, certain elements of a wider range of tax types. Interview taxpayers to determine their tax situation. Determine the level of technical or system assistance needed and take appropriate steps to resolve issues such as login errors, password resets, and relaying refund/billing amounts, and general tax information. Consult with taxpayers in the preparation of tax returns by answering simple inquiries and escalating more complex inquiries to a Taxpayer Services Specialist 2 or 3, or to the appropriate Department of Revenue contact. Provide support to the front desk and walk-in customers. Preference will be given to candidates with experience in the following: Principles and processes for providing customer service and the ability to identify issues and explain various courses of action Analysis and reporting of financial and tax information Responding to inquiries and communication via phone, email, and in person Ability to identify issues and explain various courses of action for resolution Job Specific Competencies : Customer Service - principles and processes for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction Communication and comprehensions skills Knowledge of business, accounting, and office practices and procedures Employer Highlights: The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We have a great total compensation package for all of our full-time employees, including: Iowa Public Employees' Retirement System (IPERS) Retirement Investors Club (RIC) Health, Dental and Vision Insurance Vacation Leave Sick Leave Paid Holidays (9 days/year) Flexible Spending Accounts Life Insurance Long-Term Disability Insurance The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you're looking for a career with an organization that values its employees and customers, you've come to the right place. Applicants must live within the State of Iowa to qualify for this position. A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate. Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games. E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit . Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from an accredited college or university with an associate's degree in any field. 2) A total of two years of education and/or full-time experience, where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions. 3) Current, continuous experience in the state executive branch that includes one year of full-time work in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions. For additional information, please click on this link to view the job description. Compensation details: 20.62-30.31 Hourly Wage PId93dcfdfca6b-3321
Hybrid Legal Billing Specialist in Law Firm/ / Flex Schedule/ Great PTO/ 401K Match This Jobot Job is hosted by: Haley Lucas Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $90,000 - $120,000 per year A bit about us: Join our team as a Billing Specialist and take the lead in driving a seamless, full-cycle billing process for a dynamic legal practice. In this role, you'll prepare high-volume, complex invoices, collaborate closely with attorneys and clients, and manage billing workflows through third-party e-billing platforms. We're looking for someone with proven law-firm billing experience and hands-on knowledge of Elite (3E). If you bring sharp analytical skills, strong problem-solving abilities, exceptional attention to detail, and the confidence to work independently in a fast-paced environment, we want to hear from you. This position reports directly to the Billing Supervisor and CFO. Why join us? Great 401K TOP Benefits Flexible Scheduling Hybrid Schedule 2 days in the office, 3 days remote Competitive Compensation BONUSES Job Details Responsibilities: Oversee the entire billing process, from invoice creation to payment collection. Utilize ebilling hub to manage and track all billing activities. Prepare, review, and distribute client invoices according to the billing schedule. Manage write-offs and adjustments in accordance with company policies and procedures. Coordinate with other departments to resolve any billing discrepancies. Monitor accounts receivable (A/R) and follow up on outstanding invoices. Ensure all e-bills are submitted accurately and on time. Maintain up-to-date records of all billing activities. Assist in financial audits by providing necessary information and explanations about billing processes and transactions. Continually evaluate and improve billing processes and systems to increase efficiency and accuracy. Qualifications: Bachelor's degree in Finance, Accounting, or a related field. A minimum of 5 years of experience in legal billing, preferably in a law firm. Proficient in using ebilling hub and other billing software. Strong knowledge of billing schedules, e-bills, invoices, and accounts receivable. Exceptional attention to detail and accuracy. Excellent problem-solving skills and the ability to handle complex billing issues. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment. Strong knowledge of financial regulations and procedures. High level of integrity and professionalism. If you are a seasoned Legal Billing Specialist with a passion for finance and a keen eye for detail, we would love to hear from you. This role offers a unique blend of traditional and remote work, allowing for flexibility and work-life balance. Join our team and help us maintain our financial integrity by applying today! Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/18/2026
Full time
Hybrid Legal Billing Specialist in Law Firm/ / Flex Schedule/ Great PTO/ 401K Match This Jobot Job is hosted by: Haley Lucas Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $90,000 - $120,000 per year A bit about us: Join our team as a Billing Specialist and take the lead in driving a seamless, full-cycle billing process for a dynamic legal practice. In this role, you'll prepare high-volume, complex invoices, collaborate closely with attorneys and clients, and manage billing workflows through third-party e-billing platforms. We're looking for someone with proven law-firm billing experience and hands-on knowledge of Elite (3E). If you bring sharp analytical skills, strong problem-solving abilities, exceptional attention to detail, and the confidence to work independently in a fast-paced environment, we want to hear from you. This position reports directly to the Billing Supervisor and CFO. Why join us? Great 401K TOP Benefits Flexible Scheduling Hybrid Schedule 2 days in the office, 3 days remote Competitive Compensation BONUSES Job Details Responsibilities: Oversee the entire billing process, from invoice creation to payment collection. Utilize ebilling hub to manage and track all billing activities. Prepare, review, and distribute client invoices according to the billing schedule. Manage write-offs and adjustments in accordance with company policies and procedures. Coordinate with other departments to resolve any billing discrepancies. Monitor accounts receivable (A/R) and follow up on outstanding invoices. Ensure all e-bills are submitted accurately and on time. Maintain up-to-date records of all billing activities. Assist in financial audits by providing necessary information and explanations about billing processes and transactions. Continually evaluate and improve billing processes and systems to increase efficiency and accuracy. Qualifications: Bachelor's degree in Finance, Accounting, or a related field. A minimum of 5 years of experience in legal billing, preferably in a law firm. Proficient in using ebilling hub and other billing software. Strong knowledge of billing schedules, e-bills, invoices, and accounts receivable. Exceptional attention to detail and accuracy. Excellent problem-solving skills and the ability to handle complex billing issues. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment. Strong knowledge of financial regulations and procedures. High level of integrity and professionalism. If you are a seasoned Legal Billing Specialist with a passion for finance and a keen eye for detail, we would love to hear from you. This role offers a unique blend of traditional and remote work, allowing for flexibility and work-life balance. Join our team and help us maintain our financial integrity by applying today! Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious about a role where your communication skills drive sales and shape customer experiences? At Spectrum, you'll manage orders for Residential and Small Business customers, partnering with multiple departments to ensure seamless service delivery. By guiding customers through the sales process and resolving issues efficiently, you'll directly contribute to our commitment to outstanding service. How You'll Make an Impact Respond to calls and messages from Residential and Small Business customers, processing orders for cable, internet, voice and mobile services Coordinate with internal teams and business partners to facilitate order fulfillment from initial inquiry through completion Gather and follow up on leads, cancellations, overdue tasks and order exceptions to ensure timely order processing Manage multiple systems and platforms to address non-standard scenarios and guarantee accurate service delivery Prepare and obtain customer documents, generate precise orders and agreements and ensure correct billing and completion Schedule and reschedule orders with customers, applying business rules to maximize completion rates Share best practices within the team and suggest improvements to enhance performance Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High School Diploma or equivalent Experience 2+ years customer service or sales experience Skills Ability to prioritize and organize effectively Proficiency using personal computer and software applications Ability to work independently and within a group Capacity to address and resolve customer complaints and issues Strong oral and written communication skills in a professional manner Knowledge of cable, internet and telephone services Familiarity with accounting and billing procedures Understanding of office procedures and Spectrum policies Knowledge of service troubleshooting Awareness of residential product information, packaging, pricing and current offers Preferred Qualifications Skills Knowledge of cable television, high speed internet and phone products and services CSU101 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/18/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious about a role where your communication skills drive sales and shape customer experiences? At Spectrum, you'll manage orders for Residential and Small Business customers, partnering with multiple departments to ensure seamless service delivery. By guiding customers through the sales process and resolving issues efficiently, you'll directly contribute to our commitment to outstanding service. How You'll Make an Impact Respond to calls and messages from Residential and Small Business customers, processing orders for cable, internet, voice and mobile services Coordinate with internal teams and business partners to facilitate order fulfillment from initial inquiry through completion Gather and follow up on leads, cancellations, overdue tasks and order exceptions to ensure timely order processing Manage multiple systems and platforms to address non-standard scenarios and guarantee accurate service delivery Prepare and obtain customer documents, generate precise orders and agreements and ensure correct billing and completion Schedule and reschedule orders with customers, applying business rules to maximize completion rates Share best practices within the team and suggest improvements to enhance performance Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High School Diploma or equivalent Experience 2+ years customer service or sales experience Skills Ability to prioritize and organize effectively Proficiency using personal computer and software applications Ability to work independently and within a group Capacity to address and resolve customer complaints and issues Strong oral and written communication skills in a professional manner Knowledge of cable, internet and telephone services Familiarity with accounting and billing procedures Understanding of office procedures and Spectrum policies Knowledge of service troubleshooting Awareness of residential product information, packaging, pricing and current offers Preferred Qualifications Skills Knowledge of cable television, high speed internet and phone products and services CSU101 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/18/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious about a role where your communication skills drive sales and shape customer experiences? At Spectrum, you'll manage orders for Residential and Small Business customers, partnering with multiple departments to ensure seamless service delivery. By guiding customers through the sales process and resolving issues efficiently, you'll directly contribute to our commitment to outstanding service. How You'll Make an Impact Respond to calls and messages from Residential and Small Business customers, processing orders for cable, internet, voice and mobile services Coordinate with internal teams and business partners to facilitate order fulfillment from initial inquiry through completion Gather and follow up on leads, cancellations, overdue tasks and order exceptions to ensure timely order processing Manage multiple systems and platforms to address non-standard scenarios and guarantee accurate service delivery Prepare and obtain customer documents, generate precise orders and agreements and ensure correct billing and completion Schedule and reschedule orders with customers, applying business rules to maximize completion rates Share best practices within the team and suggest improvements to enhance performance Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High School Diploma or equivalent Experience 2+ years customer service or sales experience Skills Ability to prioritize and organize effectively Proficiency using personal computer and software applications Ability to work independently and within a group Capacity to address and resolve customer complaints and issues Strong oral and written communication skills in a professional manner Knowledge of cable, internet and telephone services Familiarity with accounting and billing procedures Understanding of office procedures and Spectrum policies Knowledge of service troubleshooting Awareness of residential product information, packaging, pricing and current offers Preferred Qualifications Skills Knowledge of cable television, high speed internet and phone products and services CSU101 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/18/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious about a role where your communication skills drive sales and shape customer experiences? At Spectrum, you'll manage orders for Residential and Small Business customers, partnering with multiple departments to ensure seamless service delivery. By guiding customers through the sales process and resolving issues efficiently, you'll directly contribute to our commitment to outstanding service. How You'll Make an Impact Respond to calls and messages from Residential and Small Business customers, processing orders for cable, internet, voice and mobile services Coordinate with internal teams and business partners to facilitate order fulfillment from initial inquiry through completion Gather and follow up on leads, cancellations, overdue tasks and order exceptions to ensure timely order processing Manage multiple systems and platforms to address non-standard scenarios and guarantee accurate service delivery Prepare and obtain customer documents, generate precise orders and agreements and ensure correct billing and completion Schedule and reschedule orders with customers, applying business rules to maximize completion rates Share best practices within the team and suggest improvements to enhance performance Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High School Diploma or equivalent Experience 2+ years customer service or sales experience Skills Ability to prioritize and organize effectively Proficiency using personal computer and software applications Ability to work independently and within a group Capacity to address and resolve customer complaints and issues Strong oral and written communication skills in a professional manner Knowledge of cable, internet and telephone services Familiarity with accounting and billing procedures Understanding of office procedures and Spectrum policies Knowledge of service troubleshooting Awareness of residential product information, packaging, pricing and current offers Preferred Qualifications Skills Knowledge of cable television, high speed internet and phone products and services CSU101 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/18/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Category of Position Finance/Accounting Skills MS Excel Preferred Skills Experience with eligibility systems, billing reconciliation Proficiency in Microsoft Excel, including data analysis and reporting Excellent organizational skills and ability to manage multiple priorities and deadlines. High attention to detail and ability to handle confidential information with discretion. Strong written and verbal communication skills Knowledge of employee benefits administration, preferably within a multi-employer or group health plan environment.
04/17/2026
Full time
Category of Position Finance/Accounting Skills MS Excel Preferred Skills Experience with eligibility systems, billing reconciliation Proficiency in Microsoft Excel, including data analysis and reporting Excellent organizational skills and ability to manage multiple priorities and deadlines. High attention to detail and ability to handle confidential information with discretion. Strong written and verbal communication skills Knowledge of employee benefits administration, preferably within a multi-employer or group health plan environment.
Our client, a leading litigation law firm with offices throughout the Northeast, has an immediate need for a Client Billing Specialist, to join our winning team in Boston. Our candidate of choice will be the primary contact for the billing attorneys and clients and responsible for the monthly pro forma process. You will bring strong organizational and communication skills, and the ability to meet deadlines and pay attention to detail. KEY RESPONSIBILITIES: Monthly pro forma selections. Completing attorney edits on pro formas. Review for guideline compliance. Final billing with submission of invoices on electronic websites. Accounts receivable follow-up with clients. KEY REQUIREMENTS: Elite 3E billing software strongly preferred. Electronic billing systems: Experience with electronic invoice submission platforms. Billing experience: Minimum of 2 years of billing experience, preferably in a law firm environment. Initiative and time management: Proven ability to work independently, manage time effectively, and meet deadlines. Understanding of client requirements: Familiarity with client billing guidelines and billing software. Client billing experience within a law firm Accounts receivable Bank teller experience Billing and invoicing Collections experience WE OFFER: Comprehensive Benefits Package, including Health, Dental, Medical, and Vision. 401K Plan/Employer match. Hybrid work arrangements. Employee Assistance Program. FSA and HSA Plan option(s) to help offset taxes for employees and dependents. Group Life and Long-term Disability Insurance. Opportunity for growth and advancement. Professional development and a multi-faceted mentoring program. Self-insured Short-term Disability benefits. Wireless phone/services stipend. Please apply today to be immediately considered for the role! Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!
04/17/2026
Full time
Our client, a leading litigation law firm with offices throughout the Northeast, has an immediate need for a Client Billing Specialist, to join our winning team in Boston. Our candidate of choice will be the primary contact for the billing attorneys and clients and responsible for the monthly pro forma process. You will bring strong organizational and communication skills, and the ability to meet deadlines and pay attention to detail. KEY RESPONSIBILITIES: Monthly pro forma selections. Completing attorney edits on pro formas. Review for guideline compliance. Final billing with submission of invoices on electronic websites. Accounts receivable follow-up with clients. KEY REQUIREMENTS: Elite 3E billing software strongly preferred. Electronic billing systems: Experience with electronic invoice submission platforms. Billing experience: Minimum of 2 years of billing experience, preferably in a law firm environment. Initiative and time management: Proven ability to work independently, manage time effectively, and meet deadlines. Understanding of client requirements: Familiarity with client billing guidelines and billing software. Client billing experience within a law firm Accounts receivable Bank teller experience Billing and invoicing Collections experience WE OFFER: Comprehensive Benefits Package, including Health, Dental, Medical, and Vision. 401K Plan/Employer match. Hybrid work arrangements. Employee Assistance Program. FSA and HSA Plan option(s) to help offset taxes for employees and dependents. Group Life and Long-term Disability Insurance. Opportunity for growth and advancement. Professional development and a multi-faceted mentoring program. Self-insured Short-term Disability benefits. Wireless phone/services stipend. Please apply today to be immediately considered for the role! Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!
Description: Accounts Receivable Specialist The Accounts Receivable Specialist is responsible for managing the company's receivables, ensuring timely and accurate billing, maintaining strong client relationships, and optimizing cash flow. This role is ideal for individuals with strong mathematical skills and an aptitude for accounting who are looking to build or restart their careers in finance. Responsibilities: Accounts Receivable Management: Conduct aging analysis of accounts receivable to identify and follow up on past-due balances. Determine credit limits and assess aging accounts for collection strategies. Place credit holds on accounts when necessary and communicate with clients to resolve outstanding issues. Billing & Payment Processing: Generate and send invoices to customers, ensuring accuracy and timely delivery. Collaborate with client Accounts Payable departments to follow up on overdue balances and secure timely payments. Process incoming payments, reconcile accounts, and update financial records accordingly. Customer Account Management: Set up new accounts, verifying creditworthiness and payment terms. Maintain accurate customer account records, ensuring all financial transactions are documented. Work proactively with customers to resolve discrepancies and disputes regarding payments. Financial Reporting & Compliance: Prepare reports on accounts receivable status, outstanding balances, and collection efforts. Ensure compliance with company policies, industry regulations, and financial best practices. Assist with month-end and year-end financial closing processes. Requirements: Qualifications: Education & Experience: High school diploma or equivalent required (Associate's degree preferred but not required). Experience in accounts receivable, accounting, or finance is preferred. Core Competencies: Strong mathematical skills and understanding of accounting principles. Proficiency in Microsoft Excel and accounting software. Excellent attention to detail and ability to analyze financial data. Strong communication skills, both verbal and written, for client interactions. Ability to work independently, manage multiple priorities, and meet deadlines. Commitment to confidentiality in handling financial information. Work Environment: Office-based role, requiring interaction with clients and internal departments. May involve occasional extended hours during financial reporting periods. The Accounts Receivable Specialist plays a key role in maintaining financial accuracy, customer relationships, and cash flow stability within the organization. PI4616bba437dc-1057
04/17/2026
Full time
Description: Accounts Receivable Specialist The Accounts Receivable Specialist is responsible for managing the company's receivables, ensuring timely and accurate billing, maintaining strong client relationships, and optimizing cash flow. This role is ideal for individuals with strong mathematical skills and an aptitude for accounting who are looking to build or restart their careers in finance. Responsibilities: Accounts Receivable Management: Conduct aging analysis of accounts receivable to identify and follow up on past-due balances. Determine credit limits and assess aging accounts for collection strategies. Place credit holds on accounts when necessary and communicate with clients to resolve outstanding issues. Billing & Payment Processing: Generate and send invoices to customers, ensuring accuracy and timely delivery. Collaborate with client Accounts Payable departments to follow up on overdue balances and secure timely payments. Process incoming payments, reconcile accounts, and update financial records accordingly. Customer Account Management: Set up new accounts, verifying creditworthiness and payment terms. Maintain accurate customer account records, ensuring all financial transactions are documented. Work proactively with customers to resolve discrepancies and disputes regarding payments. Financial Reporting & Compliance: Prepare reports on accounts receivable status, outstanding balances, and collection efforts. Ensure compliance with company policies, industry regulations, and financial best practices. Assist with month-end and year-end financial closing processes. Requirements: Qualifications: Education & Experience: High school diploma or equivalent required (Associate's degree preferred but not required). Experience in accounts receivable, accounting, or finance is preferred. Core Competencies: Strong mathematical skills and understanding of accounting principles. Proficiency in Microsoft Excel and accounting software. Excellent attention to detail and ability to analyze financial data. Strong communication skills, both verbal and written, for client interactions. Ability to work independently, manage multiple priorities, and meet deadlines. Commitment to confidentiality in handling financial information. Work Environment: Office-based role, requiring interaction with clients and internal departments. May involve occasional extended hours during financial reporting periods. The Accounts Receivable Specialist plays a key role in maintaining financial accuracy, customer relationships, and cash flow stability within the organization. PI4616bba437dc-1057
OnPoint Medical Group is searching for an outstanding Billing & A/R Specialist to join our team! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands. Billing and A/R specialist requirements include full revenue cycle duties including submitting a clean claim and/or assisting with said submission, verify contractual payment is received and/or appealing a denial, answering patient phone calls and reviewing patient statements, working A/R. OnPoint Medical Group is seeking an outstanding Billing & Accounts Receivable (A/R) Specialist to join our growing team. This is an excellent opportunity to become part of a physician-led organization committed to delivering high-quality, accessible, and affordable healthcare. This position is located on-site in the Highlands Ranch, CO corporate office. Position Summary The Billing & A/R Specialist is responsible for supporting all aspects of the revenue cycle, including claims submission, payment review, denial follow-up, appeals, patient account support, and accounts receivable management. This role requires strong attention to detail, knowledge of medical billing processes, and the ability to communicate effectively with patients, providers, and insurance carriers. Essential Duties and Responsibilities The following statements describe the essential functions of this role. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. OnPoint Medical Group reserves the right to modify job responsibilities at any time. Accounts Receivable Collections and Management Work directly with insurance companies, healthcare providers, and patients to ensure claims are processed accurately and paid in a timely manner. Submit clean claims or assist with claim submission as needed. Verify contractual payments and investigate payment discrepancies. Review, correct, and appeal unpaid or denied claims. Run and analyze A/R reports. Work unpostables, denials, and claim worklists in accordance with Athenahealth best practices. Respond to patient calls regarding billing questions and account statements. Review and resolve outstanding accounts receivable balances. Productivity Expectations Resolve a minimum of 37 claims per dayfrom assigned claim worklists. Goal may vary based on payor type, projects, other assignments etc. Maintain accounts receivable balances at less than 180 days outstanding. Answer patient billing calls based on assigned phone responsibilities and minimize voicemail backlogs. Compliance and Policies Perform duties in accordance with the standard Billing Compliance and Billing Guidelines. Maintain and follow strict privacy, confidentiality, and safety standards. Comply with all applicable governmental and regulatory requirements, including: HIPAA OSHA PCI DSS Administrative Support Maintain a clean, organized, and professional work environment. Distribute faxes and related documents to billing department staff, as appropriate. Perform other administrative duties as assigned. Qualifications To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications High school diploma or equivalent Strong computer skills Minimum of 5 years of healthcare experience Minimum of 1 year of medical billing experience Preferred Qualifications Some college coursework in medical administration, business, or accounting Bilingual skills Experience with electronic medical records (EMR), preferably Athenahealth Practice Management Certified biller and/or coder preferred Equivalent combination of 5+ years of billing, coding, or advanced insurance knowledge may be considered Customer Service Expectations Provide service that aligns with the mission and values of the clinic. Demonstrate courtesy, professionalism, and respect when interacting with patients, family members, and colleagues. Maintain patient confidentiality in accordance with company policy, procedure, and HIPAA requirements. Follow appropriate chain-of-command procedures when addressing patient concerns or complaints. Professional Attributes High level of energy and adaptability in a fast-paced environment Ability to make sound, fact-based decisions Commitment to compassion, quality, loyalty, and conscientiousness Ability to establish and maintain effective working relationships with patients, families, and staff Supervisory Responsibilities: This position has no supervisory responsibilities. Working Conditions and Physical Requirements Regularly required to stand; use hands to handle or feel; reach with hands and arms; and talk or hear Occasionally required to walk, sit, and stoop, kneel, crouch, or crawl Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds Specific vision abilities required include close vision, distance vision, and the ability to adjust focus Work Environment The statements above describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Employees may be asked to perform duties outside their normal responsibilities as needed. BENEFITS OFFERED Health insurance plan options for you and your dependents Dental, and Vision, for you and your qualified dependents Company Paid life insurance Voluntary options for short-term disability, and long-term disability coverage AFLAC Plans FSA options Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately Paid Time-Off earned Salary: $21 - $27 / hour The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. Compensation details: 21-27 Hourly Wage PI25ba5f22bc14-5776
04/17/2026
Full time
OnPoint Medical Group is searching for an outstanding Billing & A/R Specialist to join our team! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands. Billing and A/R specialist requirements include full revenue cycle duties including submitting a clean claim and/or assisting with said submission, verify contractual payment is received and/or appealing a denial, answering patient phone calls and reviewing patient statements, working A/R. OnPoint Medical Group is seeking an outstanding Billing & Accounts Receivable (A/R) Specialist to join our growing team. This is an excellent opportunity to become part of a physician-led organization committed to delivering high-quality, accessible, and affordable healthcare. This position is located on-site in the Highlands Ranch, CO corporate office. Position Summary The Billing & A/R Specialist is responsible for supporting all aspects of the revenue cycle, including claims submission, payment review, denial follow-up, appeals, patient account support, and accounts receivable management. This role requires strong attention to detail, knowledge of medical billing processes, and the ability to communicate effectively with patients, providers, and insurance carriers. Essential Duties and Responsibilities The following statements describe the essential functions of this role. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. OnPoint Medical Group reserves the right to modify job responsibilities at any time. Accounts Receivable Collections and Management Work directly with insurance companies, healthcare providers, and patients to ensure claims are processed accurately and paid in a timely manner. Submit clean claims or assist with claim submission as needed. Verify contractual payments and investigate payment discrepancies. Review, correct, and appeal unpaid or denied claims. Run and analyze A/R reports. Work unpostables, denials, and claim worklists in accordance with Athenahealth best practices. Respond to patient calls regarding billing questions and account statements. Review and resolve outstanding accounts receivable balances. Productivity Expectations Resolve a minimum of 37 claims per dayfrom assigned claim worklists. Goal may vary based on payor type, projects, other assignments etc. Maintain accounts receivable balances at less than 180 days outstanding. Answer patient billing calls based on assigned phone responsibilities and minimize voicemail backlogs. Compliance and Policies Perform duties in accordance with the standard Billing Compliance and Billing Guidelines. Maintain and follow strict privacy, confidentiality, and safety standards. Comply with all applicable governmental and regulatory requirements, including: HIPAA OSHA PCI DSS Administrative Support Maintain a clean, organized, and professional work environment. Distribute faxes and related documents to billing department staff, as appropriate. Perform other administrative duties as assigned. Qualifications To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications High school diploma or equivalent Strong computer skills Minimum of 5 years of healthcare experience Minimum of 1 year of medical billing experience Preferred Qualifications Some college coursework in medical administration, business, or accounting Bilingual skills Experience with electronic medical records (EMR), preferably Athenahealth Practice Management Certified biller and/or coder preferred Equivalent combination of 5+ years of billing, coding, or advanced insurance knowledge may be considered Customer Service Expectations Provide service that aligns with the mission and values of the clinic. Demonstrate courtesy, professionalism, and respect when interacting with patients, family members, and colleagues. Maintain patient confidentiality in accordance with company policy, procedure, and HIPAA requirements. Follow appropriate chain-of-command procedures when addressing patient concerns or complaints. Professional Attributes High level of energy and adaptability in a fast-paced environment Ability to make sound, fact-based decisions Commitment to compassion, quality, loyalty, and conscientiousness Ability to establish and maintain effective working relationships with patients, families, and staff Supervisory Responsibilities: This position has no supervisory responsibilities. Working Conditions and Physical Requirements Regularly required to stand; use hands to handle or feel; reach with hands and arms; and talk or hear Occasionally required to walk, sit, and stoop, kneel, crouch, or crawl Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds Specific vision abilities required include close vision, distance vision, and the ability to adjust focus Work Environment The statements above describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Employees may be asked to perform duties outside their normal responsibilities as needed. BENEFITS OFFERED Health insurance plan options for you and your dependents Dental, and Vision, for you and your qualified dependents Company Paid life insurance Voluntary options for short-term disability, and long-term disability coverage AFLAC Plans FSA options Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately Paid Time-Off earned Salary: $21 - $27 / hour The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. Compensation details: 21-27 Hourly Wage PI25ba5f22bc14-5776
First Choice Health Centers Inc
East Hartford, Connecticut
First Choice Health Centers is looking for a Billing Specialist to perform billing, coding and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm Health membership ( mental health app) Recognition programs Paid Basic Life Support certification with renewal every 2 years. Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm. The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Knowledge of accounting; math skills Knowledge of medical and billing terminology Knowledge of EHR and Electronic Billing Knowledge of 270/271 and 835/837 Experience and Training: College level education in Accounting, Finance, Medical Billing. Equivalent work experience can be substituted in lieu of degree 2 + years of billing/collections experience in a healthcare of insurance environment. knowledge of ICD and CPT coding Experience with and knowledge of Federally Qualified Health Centers (FQHC) is preferred Experience with ICD-9/10 and CPT coding is highly desired Knowledge of healthcare carriers and payer requirements Familiarity with billing software like eClinicalWorks Standard Job Duties: Preparing and submitting billing data and medical claims to insurance companies Ensuring accurate patient information and up-to-date medical records Maintaining billing software, updating rate changes, and generating financial reports Resolving billing discrepancies and appealing denied claims Ability to assess financial summaries and spot discrepancies for accurate billing Prioritizing tasks to stay organized and meet deadlines Checking each insurance payment for accuracy and compliance with contract discount Calling insurance companies regarding any discrepancy in payments if necessary Identifying and billing secondary or tertiary insurances Answering patients' billing and insurance inquiries, as well as handling complaints Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations Processing claims and following up with insurance companies Reviewing patient bills for accuracy and completeness and obtaining any missing information Following up on unpaid claims within the standard billing cycle timeframe Review, research and respond to correspondence from insurance companies, attorneys and patients Contact patients as needed to collect appropriate information or to collect patient balances. Identify, verify and document account adjustments according to established policy and procedures. Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc. Maintain positive working relationships with internal and external customers by providing superior customer service. Utilize Medical and Billing Terminology. Adhere to Clean Claims Act and HIPAA policy and procedures. COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Compensation details: 18-24 Hourly Wage PIef75f-7594
04/17/2026
Full time
First Choice Health Centers is looking for a Billing Specialist to perform billing, coding and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm Health membership ( mental health app) Recognition programs Paid Basic Life Support certification with renewal every 2 years. Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm. The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Knowledge of accounting; math skills Knowledge of medical and billing terminology Knowledge of EHR and Electronic Billing Knowledge of 270/271 and 835/837 Experience and Training: College level education in Accounting, Finance, Medical Billing. Equivalent work experience can be substituted in lieu of degree 2 + years of billing/collections experience in a healthcare of insurance environment. knowledge of ICD and CPT coding Experience with and knowledge of Federally Qualified Health Centers (FQHC) is preferred Experience with ICD-9/10 and CPT coding is highly desired Knowledge of healthcare carriers and payer requirements Familiarity with billing software like eClinicalWorks Standard Job Duties: Preparing and submitting billing data and medical claims to insurance companies Ensuring accurate patient information and up-to-date medical records Maintaining billing software, updating rate changes, and generating financial reports Resolving billing discrepancies and appealing denied claims Ability to assess financial summaries and spot discrepancies for accurate billing Prioritizing tasks to stay organized and meet deadlines Checking each insurance payment for accuracy and compliance with contract discount Calling insurance companies regarding any discrepancy in payments if necessary Identifying and billing secondary or tertiary insurances Answering patients' billing and insurance inquiries, as well as handling complaints Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations Processing claims and following up with insurance companies Reviewing patient bills for accuracy and completeness and obtaining any missing information Following up on unpaid claims within the standard billing cycle timeframe Review, research and respond to correspondence from insurance companies, attorneys and patients Contact patients as needed to collect appropriate information or to collect patient balances. Identify, verify and document account adjustments according to established policy and procedures. Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc. Maintain positive working relationships with internal and external customers by providing superior customer service. Utilize Medical and Billing Terminology. Adhere to Clean Claims Act and HIPAA policy and procedures. COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Compensation details: 18-24 Hourly Wage PIef75f-7594
Medix Infusion is seeking a detail-oriented and knowledgeable Insurance Specialist to join our patient services team. This position is responsible for verifying insurance benefits, obtaining prior authorizations, and ensuring accurate billing for infusion services under major medical benefit plans. The ideal candidate has a strong background in medical insurance processes, particularly in the infusion therapy space, and is adept at navigating complex payer guidelines and authorization requirements. Medix Infusion is a technology-driven healthcare platform enhancing patient care and access to infusion therapies, specializing in disease management and infusion pharmacy services for chronic and acutely ill patients, especially in underserved communities. We offer personalized home and in-suite infusion therapies, ensuring convenience and comfort. Our expert team provides a comprehensive range of treatments, including anti-infectives, biologics, IVIG, and other injectables, making each patient's journey as smooth as possible. Key Responsibilities: Verify patient insurance benefits for infusion services, with a focus on major medical coverage. Secure and track prior authorizations for all infusion therapies, including specialty and biologic drugs. Collaborate with referring providers, case managers, and internal clinical staff to collect required documentation. Communicate authorization status, denials, and payer-specific coverage criteria to appropriate departments. Utilize EMR systems and payer portals to enter and track insurance and authorization data accurately. Review clinical notes and plan of care to align with payer requirements. Follow up proactively on pending authorizations to prevent delays in patient care. Appeal denied authorizations in collaboration with billing and clinical teams. Maintain up-to-date knowledge of insurance policies, coding changes, and authorization procedures. Support billing team in claim submission by ensuring proper coverage validation and documentation. Provide excellent customer service to patients with insurance-related inquiries. Required Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or related field preferred). Minimum of 2-3 years experience in insurance verification and authorizations, specifically for infusion therapy. In-depth knowledge of major medical insurance plans, including Medicare, Medicaid, and commercial payers. Experience using most major payer portals. Strong understanding of CPT/HCPCS codes related to infusion and injectable therapies. Excellent communication, organizational, and problem-solving skills. Ability to work independently and prioritize multiple tasks in a fast-paced environment. Preferred Skills: Familiarity with specialty pharmacy or home infusion services. Knowledge of revenue cycle operations and medical billing processes. Experience with benefit investigation and financial assistance programs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, and reading. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff. Why Join Us? Compassionate Team: Join a dedicated team focused on exceptional patient care. Supportive Environment: Thrive in a positive work culture with growth opportunities. Competitive Compensation: Enjoy a comprehensive benefits package and competitive pay. Excellent Culture: Rated highly by our employees (NPS Score). Patient-First Approach: We treat others as we want ourselves or our families treated. Integrity: We are committed to doing the right thing in all situations. Team-Oriented: Work in a collaborative environment with an emphasis on positive intent. Comprehensive Benefits: Health and life insurance, voluntary dental/vision insurance. Retirement Savings: 401(k) plan with company contributions. Paid Time Off: Enjoy paid holidays and vacation time. Medix Infusion offers a dynamic work environment, opportunities for professional growth, rewarding career challenges, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. Medix Infusion will only employ individuals who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of pre-employment screenings.
04/16/2026
Full time
Medix Infusion is seeking a detail-oriented and knowledgeable Insurance Specialist to join our patient services team. This position is responsible for verifying insurance benefits, obtaining prior authorizations, and ensuring accurate billing for infusion services under major medical benefit plans. The ideal candidate has a strong background in medical insurance processes, particularly in the infusion therapy space, and is adept at navigating complex payer guidelines and authorization requirements. Medix Infusion is a technology-driven healthcare platform enhancing patient care and access to infusion therapies, specializing in disease management and infusion pharmacy services for chronic and acutely ill patients, especially in underserved communities. We offer personalized home and in-suite infusion therapies, ensuring convenience and comfort. Our expert team provides a comprehensive range of treatments, including anti-infectives, biologics, IVIG, and other injectables, making each patient's journey as smooth as possible. Key Responsibilities: Verify patient insurance benefits for infusion services, with a focus on major medical coverage. Secure and track prior authorizations for all infusion therapies, including specialty and biologic drugs. Collaborate with referring providers, case managers, and internal clinical staff to collect required documentation. Communicate authorization status, denials, and payer-specific coverage criteria to appropriate departments. Utilize EMR systems and payer portals to enter and track insurance and authorization data accurately. Review clinical notes and plan of care to align with payer requirements. Follow up proactively on pending authorizations to prevent delays in patient care. Appeal denied authorizations in collaboration with billing and clinical teams. Maintain up-to-date knowledge of insurance policies, coding changes, and authorization procedures. Support billing team in claim submission by ensuring proper coverage validation and documentation. Provide excellent customer service to patients with insurance-related inquiries. Required Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or related field preferred). Minimum of 2-3 years experience in insurance verification and authorizations, specifically for infusion therapy. In-depth knowledge of major medical insurance plans, including Medicare, Medicaid, and commercial payers. Experience using most major payer portals. Strong understanding of CPT/HCPCS codes related to infusion and injectable therapies. Excellent communication, organizational, and problem-solving skills. Ability to work independently and prioritize multiple tasks in a fast-paced environment. Preferred Skills: Familiarity with specialty pharmacy or home infusion services. Knowledge of revenue cycle operations and medical billing processes. Experience with benefit investigation and financial assistance programs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, and reading. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff. Why Join Us? Compassionate Team: Join a dedicated team focused on exceptional patient care. Supportive Environment: Thrive in a positive work culture with growth opportunities. Competitive Compensation: Enjoy a comprehensive benefits package and competitive pay. Excellent Culture: Rated highly by our employees (NPS Score). Patient-First Approach: We treat others as we want ourselves or our families treated. Integrity: We are committed to doing the right thing in all situations. Team-Oriented: Work in a collaborative environment with an emphasis on positive intent. Comprehensive Benefits: Health and life insurance, voluntary dental/vision insurance. Retirement Savings: 401(k) plan with company contributions. Paid Time Off: Enjoy paid holidays and vacation time. Medix Infusion offers a dynamic work environment, opportunities for professional growth, rewarding career challenges, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. Medix Infusion will only employ individuals who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of pre-employment screenings.
Peckham Industries Location: Brewster, NY Pay Range: $75,000.00 - $85,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: The Senior Credit Team Specialist is expected to exercise independent judgment and sound decision-making while maintaining the integrity of accounts receivable. The right candidate will consistently enhance departmental processes and procedures to drive operational efficiency and accuracy. This role is responsible for initiating proper actions to protect the integrity of the receivables function, including overseeing, analyzing, and processing invoices; billing adjustments; application of customer payments; processing credit applications; producing collection letters; and contacting customers regarding payment status. The individual must be an initiative-taking thinker with the ability to make timely, well-reasoned decisions and effectively present recommendations to their supervisor. In doing so, the Senior Credit Team Specialist will also play a critical role in ensuring accurate financial processes and in fostering operational efficiencies across Accounts Receivable, Billing, Credit, and Collections, while supporting both superior customer service and effective internal collaboration. Essential Functions: 1. Results matter. Monitor and manage assigned accounts to ensure accurate invoicing, timely payments, and proper posting within the accounts receivable ledger, while proactively taking appropriate action to maintain the integrity of the accounts receivable. 2. Determined. Conduct collection efforts (calls/emails) and maintain concise, accurate notes regarding customer communications, while analyzing work allocation within the team and offering improvements to enhance overall effectiveness. 3. Ownership and caring. Review and resolve discrepancies related to price worksheets, tickets, invoices, COD purchases, and customer documents (e.g., tax-exempt forms, purchase orders, quotes), independently evaluating processes and recommending enhancements to supervisor as needed. 4. Obligated. Oversee processing of credit applications, credit reference requests, customer letters, and authorized credit/debit adjustments, taking ownership for accuracy and compliance. 5. Mastery. Supervise incoming payment processes in compliance with company policies and procedures, serving as a functional lead during system integrations and financial software upgrades. 6. Measurement. Assist in analyzing department procedures, recommending revisions, and supporting the development of best practices and KPI tracking, while proactively developing initiatives toward improved operational efficiency. 7. Committed to serve. Generate and distribute accurate invoices in a timely manner with a focus on precision, consistency, and customer satisfaction. 8. Respect and engage. Provide superior customer service to internal and external stakeholders while maintaining effective communication with Sales, Operations, and plant personnel. 9. Foster teamwork within the department and across functions to drive efficiency and continuous improvement, proactively contributing ideas to strengthen collaboration and outcomes. 10. Partner with Sales and Operations to proactively address and resolve issues, ensuring alignment and continuous improvement across business functions. Position Requirements Requirements, Education and Experience: Bachelor's degree in Business, Finance, or a related field is preferred. A minimum of 5+ years of relevant experience in Accounts Receivable, Billing, Credit, and/or Collections, ideally within the Construction Industry is preferred. Superior communication skills with frequent interaction across customers, Sales, Operations, senior management, and internal departments. Strong skills in coordination, time management, active listening, written and oral communication, critical thinking, and reasoning. Ability to prioritize effectively and exercise sound judgment in decision-making. Goal-oriented, detail-focused, and adaptable in a fast-paced environment. Proficient in verbal and written English. Legal authorization to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 5% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 0 Yearly Salary PI97b60ae5-
04/16/2026
Full time
Peckham Industries Location: Brewster, NY Pay Range: $75,000.00 - $85,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: The Senior Credit Team Specialist is expected to exercise independent judgment and sound decision-making while maintaining the integrity of accounts receivable. The right candidate will consistently enhance departmental processes and procedures to drive operational efficiency and accuracy. This role is responsible for initiating proper actions to protect the integrity of the receivables function, including overseeing, analyzing, and processing invoices; billing adjustments; application of customer payments; processing credit applications; producing collection letters; and contacting customers regarding payment status. The individual must be an initiative-taking thinker with the ability to make timely, well-reasoned decisions and effectively present recommendations to their supervisor. In doing so, the Senior Credit Team Specialist will also play a critical role in ensuring accurate financial processes and in fostering operational efficiencies across Accounts Receivable, Billing, Credit, and Collections, while supporting both superior customer service and effective internal collaboration. Essential Functions: 1. Results matter. Monitor and manage assigned accounts to ensure accurate invoicing, timely payments, and proper posting within the accounts receivable ledger, while proactively taking appropriate action to maintain the integrity of the accounts receivable. 2. Determined. Conduct collection efforts (calls/emails) and maintain concise, accurate notes regarding customer communications, while analyzing work allocation within the team and offering improvements to enhance overall effectiveness. 3. Ownership and caring. Review and resolve discrepancies related to price worksheets, tickets, invoices, COD purchases, and customer documents (e.g., tax-exempt forms, purchase orders, quotes), independently evaluating processes and recommending enhancements to supervisor as needed. 4. Obligated. Oversee processing of credit applications, credit reference requests, customer letters, and authorized credit/debit adjustments, taking ownership for accuracy and compliance. 5. Mastery. Supervise incoming payment processes in compliance with company policies and procedures, serving as a functional lead during system integrations and financial software upgrades. 6. Measurement. Assist in analyzing department procedures, recommending revisions, and supporting the development of best practices and KPI tracking, while proactively developing initiatives toward improved operational efficiency. 7. Committed to serve. Generate and distribute accurate invoices in a timely manner with a focus on precision, consistency, and customer satisfaction. 8. Respect and engage. Provide superior customer service to internal and external stakeholders while maintaining effective communication with Sales, Operations, and plant personnel. 9. Foster teamwork within the department and across functions to drive efficiency and continuous improvement, proactively contributing ideas to strengthen collaboration and outcomes. 10. Partner with Sales and Operations to proactively address and resolve issues, ensuring alignment and continuous improvement across business functions. Position Requirements Requirements, Education and Experience: Bachelor's degree in Business, Finance, or a related field is preferred. A minimum of 5+ years of relevant experience in Accounts Receivable, Billing, Credit, and/or Collections, ideally within the Construction Industry is preferred. Superior communication skills with frequent interaction across customers, Sales, Operations, senior management, and internal departments. Strong skills in coordination, time management, active listening, written and oral communication, critical thinking, and reasoning. Ability to prioritize effectively and exercise sound judgment in decision-making. Goal-oriented, detail-focused, and adaptable in a fast-paced environment. Proficient in verbal and written English. Legal authorization to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 5% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 0 Yearly Salary PI97b60ae5-
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $20.50 per hour based on a full time schedule. This is a full-time role based in-person with our team and patients at offices in Denver, CO at 1692 Wadsworth Blvd, Lakewood, CO 80214. Monday through Friday 40 hours a week - 8:00-5:00pm at one of our offices presently focused on our Senior Health member population (age 65+). Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
04/16/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $20.50 per hour based on a full time schedule. This is a full-time role based in-person with our team and patients at offices in Denver, CO at 1692 Wadsworth Blvd, Lakewood, CO 80214. Monday through Friday 40 hours a week - 8:00-5:00pm at one of our offices presently focused on our Senior Health member population (age 65+). Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
