JOB SUMMARY The Sales Manager is primarily responsible for overseeing all functions of the sales and coordination team to ensure client satisfaction through efficient, professional, and personal support. Responsible for the budgetary success of sales goals through efforts in assisting team members with projects and providing oversight. RESPONSIBILITIES: Must be able to facilitate functions as described in all levels of sales and coordination job descriptions Provide leadership, development, and coaching of team members. Actively engaging and supporting the development of the team to ensure better performance and succession planning. Working with HR/Recruitment drive the recruitment & selection of sales and coordination team members. Contribute to the design and implementation of programs and projects which impact the department Ensure fiscal responsibility to the company by managing optimal gross margin, minimizing unnecessary returns and good coordination processes to reduce preventable costs Ensure team members are knowledgeable with mfg programs, rebates, specials, etc, in order to provide competitiveness in the market place Motivate team members to achieve a consistent level of performance with sales goals and other Metrics for the department Experience in understanding and handling difficult/escalated clientele situations Assist team members with priority issues Monitor, track, and report on the productivity, performance, and quality of the sales and coordination individuals Identify staff strengths and weaknesses for training and development purposes. Hold staff accountable for any deficiencies in a consistently timely manner Ensure high level of customer service in order to exceed customer expectations and creating relationships that encourage customers to return Facilitate ongoing product training opportunities for team members Develop and provide timely analytical reports to identify sales trends makes timely process improvement recommendations to Call Center Administration Ensures all team members are current on all procedures, policies, and guidelines through training and communication Develop and recommend operating policy and procedural improvements Other duties as assigned QUALIFICATIONS: Education High school diploma or equivalent Experience Minimum 5 to 7 years experience in sales, or related transferable skills Leadership experience Customer-centric and Internet savvy Strong MS Office skills Experience in understanding and handling difficult/escalated clientele situations Preferred Qualifications: Associates or Bachelor's degree Restaurant supply/commercial food service experience Bilingual Spanish Skills: A manager should be able to work under minimal supervision and have experience managing projects Emulates professionalism for others to model Superior time-management skills Ability to multi-task and stay focused on critical objectives A positive, can-do attitude is a must Able to work in a fast-paced, closely integrated team in which customer delight, communication, teamwork, and flexibility are essential Ability to write short correspondence Ability to accurately spell Ability to speak and write English in a clear, understandable manner Ability to accurately follow detailed procedures and processes Ability to work with a diverse group of people Ability to work comfortably under pressure Ability to work independently and with a group on various on-going projects simultaneously Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time Excellent oral and written communication skills Ability to plan and organize time and projects efficiently Excellent critical thinking and problem-solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups Ability to act in an ethical, honest and professional manner at all times Desire to work independently as well as in a team environment Maintain discretion with all company information regarding customers, pricing, products, and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Must be able to sit for prolonged periods of time Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc Must be able to look at a computer screen for prolonged periods of time and type Requires the ability to read written instructions, reports and other documentation The employee must occasionally lift, carry and/or move up to 30 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus The employee frequently is required to talk or hear The noise level in the work environment is usually light to moderate Working Conditions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States.
07/27/2026
Full time
JOB SUMMARY The Sales Manager is primarily responsible for overseeing all functions of the sales and coordination team to ensure client satisfaction through efficient, professional, and personal support. Responsible for the budgetary success of sales goals through efforts in assisting team members with projects and providing oversight. RESPONSIBILITIES: Must be able to facilitate functions as described in all levels of sales and coordination job descriptions Provide leadership, development, and coaching of team members. Actively engaging and supporting the development of the team to ensure better performance and succession planning. Working with HR/Recruitment drive the recruitment & selection of sales and coordination team members. Contribute to the design and implementation of programs and projects which impact the department Ensure fiscal responsibility to the company by managing optimal gross margin, minimizing unnecessary returns and good coordination processes to reduce preventable costs Ensure team members are knowledgeable with mfg programs, rebates, specials, etc, in order to provide competitiveness in the market place Motivate team members to achieve a consistent level of performance with sales goals and other Metrics for the department Experience in understanding and handling difficult/escalated clientele situations Assist team members with priority issues Monitor, track, and report on the productivity, performance, and quality of the sales and coordination individuals Identify staff strengths and weaknesses for training and development purposes. Hold staff accountable for any deficiencies in a consistently timely manner Ensure high level of customer service in order to exceed customer expectations and creating relationships that encourage customers to return Facilitate ongoing product training opportunities for team members Develop and provide timely analytical reports to identify sales trends makes timely process improvement recommendations to Call Center Administration Ensures all team members are current on all procedures, policies, and guidelines through training and communication Develop and recommend operating policy and procedural improvements Other duties as assigned QUALIFICATIONS: Education High school diploma or equivalent Experience Minimum 5 to 7 years experience in sales, or related transferable skills Leadership experience Customer-centric and Internet savvy Strong MS Office skills Experience in understanding and handling difficult/escalated clientele situations Preferred Qualifications: Associates or Bachelor's degree Restaurant supply/commercial food service experience Bilingual Spanish Skills: A manager should be able to work under minimal supervision and have experience managing projects Emulates professionalism for others to model Superior time-management skills Ability to multi-task and stay focused on critical objectives A positive, can-do attitude is a must Able to work in a fast-paced, closely integrated team in which customer delight, communication, teamwork, and flexibility are essential Ability to write short correspondence Ability to accurately spell Ability to speak and write English in a clear, understandable manner Ability to accurately follow detailed procedures and processes Ability to work with a diverse group of people Ability to work comfortably under pressure Ability to work independently and with a group on various on-going projects simultaneously Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time Excellent oral and written communication skills Ability to plan and organize time and projects efficiently Excellent critical thinking and problem-solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups Ability to act in an ethical, honest and professional manner at all times Desire to work independently as well as in a team environment Maintain discretion with all company information regarding customers, pricing, products, and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Must be able to sit for prolonged periods of time Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc Must be able to look at a computer screen for prolonged periods of time and type Requires the ability to read written instructions, reports and other documentation The employee must occasionally lift, carry and/or move up to 30 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus The employee frequently is required to talk or hear The noise level in the work environment is usually light to moderate Working Conditions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States.
JOB SUMMARY The Sales Manager is primarily responsible for overseeing all functions of the sales and coordination team to ensure client satisfaction through efficient, professional, and personal support. Responsible for the budgetary success of sales goals through efforts in assisting team members with projects and providing oversight. RESPONSIBILITIES: Must be able to facilitate functions as described in all levels of sales and coordination job descriptions Provide leadership, development, and coaching of team members. Actively engaging and supporting the development of the team to ensure better performance and succession planning. Working with HR/Recruitment drive the recruitment & selection of sales and coordination team members. Contribute to the design and implementation of programs and projects which impact the department Ensure fiscal responsibility to the company by managing optimal gross margin, minimizing unnecessary returns and good coordination processes to reduce preventable costs Ensure team members are knowledgeable with mfg programs, rebates, specials, etc, in order to provide competitiveness in the market place Motivate team members to achieve a consistent level of performance with sales goals and other Metrics for the department Experience in understanding and handling difficult/escalated clientele situations Assist team members with priority issues Monitor, track, and report on the productivity, performance, and quality of the sales and coordination individuals Identify staff strengths and weaknesses for training and development purposes. Hold staff accountable for any deficiencies in a consistently timely manner Ensure high level of customer service in order to exceed customer expectations and creating relationships that encourage customers to return Facilitate ongoing product training opportunities for team members Develop and provide timely analytical reports to identify sales trends makes timely process improvement recommendations to Call Center Administration Ensures all team members are current on all procedures, policies, and guidelines through training and communication Develop and recommend operating policy and procedural improvements Other duties as assigned QUALIFICATIONS: Education High school diploma or equivalent Experience Minimum 5 to 7 years experience in sales, or related transferable skills Leadership experience Customer-centric and Internet savvy Strong MS Office skills Experience in understanding and handling difficult/escalated clientele situations Preferred Qualifications: Associates or Bachelor's degree Restaurant supply/commercial food service experience Bilingual Spanish Skills: A manager should be able to work under minimal supervision and have experience managing projects Emulates professionalism for others to model Superior time-management skills Ability to multi-task and stay focused on critical objectives A positive, can-do attitude is a must Able to work in a fast-paced, closely integrated team in which customer delight, communication, teamwork, and flexibility are essential Ability to write short correspondence Ability to accurately spell Ability to speak and write English in a clear, understandable manner Ability to accurately follow detailed procedures and processes Ability to work with a diverse group of people Ability to work comfortably under pressure Ability to work independently and with a group on various on-going projects simultaneously Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time Excellent oral and written communication skills Ability to plan and organize time and projects efficiently Excellent critical thinking and problem-solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups Ability to act in an ethical, honest and professional manner at all times Desire to work independently as well as in a team environment Maintain discretion with all company information regarding customers, pricing, products, and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Must be able to sit for prolonged periods of time Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc Must be able to look at a computer screen for prolonged periods of time and type Requires the ability to read written instructions, reports and other documentation The employee must occasionally lift, carry and/or move up to 30 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus The employee frequently is required to talk or hear The noise level in the work environment is usually light to moderate Working Conditions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States.
07/27/2026
Full time
JOB SUMMARY The Sales Manager is primarily responsible for overseeing all functions of the sales and coordination team to ensure client satisfaction through efficient, professional, and personal support. Responsible for the budgetary success of sales goals through efforts in assisting team members with projects and providing oversight. RESPONSIBILITIES: Must be able to facilitate functions as described in all levels of sales and coordination job descriptions Provide leadership, development, and coaching of team members. Actively engaging and supporting the development of the team to ensure better performance and succession planning. Working with HR/Recruitment drive the recruitment & selection of sales and coordination team members. Contribute to the design and implementation of programs and projects which impact the department Ensure fiscal responsibility to the company by managing optimal gross margin, minimizing unnecessary returns and good coordination processes to reduce preventable costs Ensure team members are knowledgeable with mfg programs, rebates, specials, etc, in order to provide competitiveness in the market place Motivate team members to achieve a consistent level of performance with sales goals and other Metrics for the department Experience in understanding and handling difficult/escalated clientele situations Assist team members with priority issues Monitor, track, and report on the productivity, performance, and quality of the sales and coordination individuals Identify staff strengths and weaknesses for training and development purposes. Hold staff accountable for any deficiencies in a consistently timely manner Ensure high level of customer service in order to exceed customer expectations and creating relationships that encourage customers to return Facilitate ongoing product training opportunities for team members Develop and provide timely analytical reports to identify sales trends makes timely process improvement recommendations to Call Center Administration Ensures all team members are current on all procedures, policies, and guidelines through training and communication Develop and recommend operating policy and procedural improvements Other duties as assigned QUALIFICATIONS: Education High school diploma or equivalent Experience Minimum 5 to 7 years experience in sales, or related transferable skills Leadership experience Customer-centric and Internet savvy Strong MS Office skills Experience in understanding and handling difficult/escalated clientele situations Preferred Qualifications: Associates or Bachelor's degree Restaurant supply/commercial food service experience Bilingual Spanish Skills: A manager should be able to work under minimal supervision and have experience managing projects Emulates professionalism for others to model Superior time-management skills Ability to multi-task and stay focused on critical objectives A positive, can-do attitude is a must Able to work in a fast-paced, closely integrated team in which customer delight, communication, teamwork, and flexibility are essential Ability to write short correspondence Ability to accurately spell Ability to speak and write English in a clear, understandable manner Ability to accurately follow detailed procedures and processes Ability to work with a diverse group of people Ability to work comfortably under pressure Ability to work independently and with a group on various on-going projects simultaneously Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time Excellent oral and written communication skills Ability to plan and organize time and projects efficiently Excellent critical thinking and problem-solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups Ability to act in an ethical, honest and professional manner at all times Desire to work independently as well as in a team environment Maintain discretion with all company information regarding customers, pricing, products, and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Must be able to sit for prolonged periods of time Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc Must be able to look at a computer screen for prolonged periods of time and type Requires the ability to read written instructions, reports and other documentation The employee must occasionally lift, carry and/or move up to 30 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus The employee frequently is required to talk or hear The noise level in the work environment is usually light to moderate Working Conditions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States.
OnPoint Medical Group is searching for an outstanding Medical Receptionist to join our OnPoint Urgent Care team! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands. SUMMARY Responsible to greet patients, activate patient files, and move patients through a pre-determined protocol, on a walk-in basis, at an OnPoint Medical Group Urgent Care clinics. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time. 1.Responsible for greeting incoming patients in a friendly and professional manner and completing the check in procedures by following the established guidelines. 2.Responsible for all answering incoming calls in a friendly and professional manner and routing to the appropriate party. 3.Completes administrative duties that ensure the patient's visit is smooth, billing can be processed in a timely manner, and front office remains clutter free and organized. This includes collecting co-pays, deductibles, coinsurance and collecting on balances. 4.Responsible for scanning all paperwork and balancing TOS (Time of Service) collections by the end of the business day. 5.Attend meetings and/or trainings as requested. In person and online training will be required. 6.Follows all OSHA, HIPAA standards, policies and procedures. 7.Performs duties to achieve or exceed established service standards. 8.Punctual and regular attendance is an essential responsibility at OMG. 9.Ability to follow instructions and respond to management direction. 10.Ability to work in a group but complete assigned tasks individually. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education/Experience •High School Diploma or High School Equivalency •Strong computer skills required Preferred Education/Experience •Current CPR card •1-2 years of experience in a business office or clinical environment •Bilingual •EMR experience preferred CUSTOMER SERVICE EXCELLENCE •Provide customer service in accordance to clinic mission •Demonstrate ability to be courteous and respectful when interacting with patients and family members •Maintain patient confidentiality in accordance to policy and procedure and HIPAA requirements •Enact proper chain of command for patient complaints LANGUAGE SKILLS •Ability to effectively present information and respond to questions from groups of managers, patients, and the general public MATHEMATICAL SKILLS •Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals REASONING ABILITY •Ability to define problems, collect data, establish facts, and draw valid conclusions APTITUDES AND TEMPERAMENTS REQUIRED •Make decisions based more on fact than feeling •Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness •Ability to establish and maintain effective working relationships with patients, their families and staff members SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities JOB ELEMENTS/WORKING CONDITIONS •While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. •Occasionally required to walk; stand; and stoop, kneel, crouch, or crawl. •Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. •Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. OnPoint Medical Group is an EEO Employer. BENEFITS OFFERED Health insurance plan options for you and your dependents Dental, and Vision, for you and your qualified dependents Company Paid life insurance Voluntary options for short-term disability, and long-term disability coverage AFLAC Plans FSA options Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately Paid Time-Off earned The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. This position will be posted for a minimum of 5 days and may be extended. BENEFITS OFFERED Health insurance plan options for you and your dependents Dental, and Vision, for you and your qualified dependents Company Paid life insurance Voluntary options for short-term disability, and long-term disability coverage AFLAC Plans FSA options Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately Paid Time-Off earned Salary: $21 - $23 per hour This position will be posted for a minimum of 5 days and may be extended. The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. Applicants can redact age information from requested transcripts. Compensation details: 21-23 Hourly Wage PI5d62a96f5-
07/27/2026
Full time
OnPoint Medical Group is searching for an outstanding Medical Receptionist to join our OnPoint Urgent Care team! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands. SUMMARY Responsible to greet patients, activate patient files, and move patients through a pre-determined protocol, on a walk-in basis, at an OnPoint Medical Group Urgent Care clinics. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time. 1.Responsible for greeting incoming patients in a friendly and professional manner and completing the check in procedures by following the established guidelines. 2.Responsible for all answering incoming calls in a friendly and professional manner and routing to the appropriate party. 3.Completes administrative duties that ensure the patient's visit is smooth, billing can be processed in a timely manner, and front office remains clutter free and organized. This includes collecting co-pays, deductibles, coinsurance and collecting on balances. 4.Responsible for scanning all paperwork and balancing TOS (Time of Service) collections by the end of the business day. 5.Attend meetings and/or trainings as requested. In person and online training will be required. 6.Follows all OSHA, HIPAA standards, policies and procedures. 7.Performs duties to achieve or exceed established service standards. 8.Punctual and regular attendance is an essential responsibility at OMG. 9.Ability to follow instructions and respond to management direction. 10.Ability to work in a group but complete assigned tasks individually. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education/Experience •High School Diploma or High School Equivalency •Strong computer skills required Preferred Education/Experience •Current CPR card •1-2 years of experience in a business office or clinical environment •Bilingual •EMR experience preferred CUSTOMER SERVICE EXCELLENCE •Provide customer service in accordance to clinic mission •Demonstrate ability to be courteous and respectful when interacting with patients and family members •Maintain patient confidentiality in accordance to policy and procedure and HIPAA requirements •Enact proper chain of command for patient complaints LANGUAGE SKILLS •Ability to effectively present information and respond to questions from groups of managers, patients, and the general public MATHEMATICAL SKILLS •Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals REASONING ABILITY •Ability to define problems, collect data, establish facts, and draw valid conclusions APTITUDES AND TEMPERAMENTS REQUIRED •Make decisions based more on fact than feeling •Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness •Ability to establish and maintain effective working relationships with patients, their families and staff members SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities JOB ELEMENTS/WORKING CONDITIONS •While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. •Occasionally required to walk; stand; and stoop, kneel, crouch, or crawl. •Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. •Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. OnPoint Medical Group is an EEO Employer. BENEFITS OFFERED Health insurance plan options for you and your dependents Dental, and Vision, for you and your qualified dependents Company Paid life insurance Voluntary options for short-term disability, and long-term disability coverage AFLAC Plans FSA options Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately Paid Time-Off earned The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. This position will be posted for a minimum of 5 days and may be extended. BENEFITS OFFERED Health insurance plan options for you and your dependents Dental, and Vision, for you and your qualified dependents Company Paid life insurance Voluntary options for short-term disability, and long-term disability coverage AFLAC Plans FSA options Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately Paid Time-Off earned Salary: $21 - $23 per hour This position will be posted for a minimum of 5 days and may be extended. The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. Applicants can redact age information from requested transcripts. Compensation details: 21-23 Hourly Wage PI5d62a96f5-
JOB SUMMARY The Sales Manager is primarily responsible for overseeing all functions of the sales and coordination team to ensure client satisfaction through efficient, professional, and personal support. Responsible for the budgetary success of sales goals through efforts in assisting team members with projects and providing oversight. RESPONSIBILITIES: Must be able to facilitate functions as described in all levels of sales and coordination job descriptions Provide leadership, development, and coaching of team members. Actively engaging and supporting the development of the team to ensure better performance and succession planning. Working with HR/Recruitment drive the recruitment & selection of sales and coordination team members. Contribute to the design and implementation of programs and projects which impact the department Ensure fiscal responsibility to the company by managing optimal gross margin, minimizing unnecessary returns and good coordination processes to reduce preventable costs Ensure team members are knowledgeable with mfg programs, rebates, specials, etc, in order to provide competitiveness in the market place Motivate team members to achieve a consistent level of performance with sales goals and other Metrics for the department Experience in understanding and handling difficult/escalated clientele situations Assist team members with priority issues Monitor, track, and report on the productivity, performance, and quality of the sales and coordination individuals Identify staff strengths and weaknesses for training and development purposes. Hold staff accountable for any deficiencies in a consistently timely manner Ensure high level of customer service in order to exceed customer expectations and creating relationships that encourage customers to return Facilitate ongoing product training opportunities for team members Develop and provide timely analytical reports to identify sales trends makes timely process improvement recommendations to Call Center Administration Ensures all team members are current on all procedures, policies, and guidelines through training and communication Develop and recommend operating policy and procedural improvements Other duties as assigned QUALIFICATIONS: Education High school diploma or equivalent Experience Minimum 5 to 7 years experience in sales, or related transferable skills Leadership experience Customer-centric and Internet savvy Strong MS Office skills Experience in understanding and handling difficult/escalated clientele situations Preferred Qualifications: Associates or Bachelor's degree Restaurant supply/commercial food service experience Bilingual Spanish Skills: A manager should be able to work under minimal supervision and have experience managing projects Emulates professionalism for others to model Superior time-management skills Ability to multi-task and stay focused on critical objectives A positive, can-do attitude is a must Able to work in a fast-paced, closely integrated team in which customer delight, communication, teamwork, and flexibility are essential Ability to write short correspondence Ability to accurately spell Ability to speak and write English in a clear, understandable manner Ability to accurately follow detailed procedures and processes Ability to work with a diverse group of people Ability to work comfortably under pressure Ability to work independently and with a group on various on-going projects simultaneously Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time Excellent oral and written communication skills Ability to plan and organize time and projects efficiently Excellent critical thinking and problem-solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups Ability to act in an ethical, honest and professional manner at all times Desire to work independently as well as in a team environment Maintain discretion with all company information regarding customers, pricing, products, and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Must be able to sit for prolonged periods of time Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc Must be able to look at a computer screen for prolonged periods of time and type Requires the ability to read written instructions, reports and other documentation The employee must occasionally lift, carry and/or move up to 30 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus The employee frequently is required to talk or hear The noise level in the work environment is usually light to moderate Working Conditions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States.
07/27/2026
Full time
JOB SUMMARY The Sales Manager is primarily responsible for overseeing all functions of the sales and coordination team to ensure client satisfaction through efficient, professional, and personal support. Responsible for the budgetary success of sales goals through efforts in assisting team members with projects and providing oversight. RESPONSIBILITIES: Must be able to facilitate functions as described in all levels of sales and coordination job descriptions Provide leadership, development, and coaching of team members. Actively engaging and supporting the development of the team to ensure better performance and succession planning. Working with HR/Recruitment drive the recruitment & selection of sales and coordination team members. Contribute to the design and implementation of programs and projects which impact the department Ensure fiscal responsibility to the company by managing optimal gross margin, minimizing unnecessary returns and good coordination processes to reduce preventable costs Ensure team members are knowledgeable with mfg programs, rebates, specials, etc, in order to provide competitiveness in the market place Motivate team members to achieve a consistent level of performance with sales goals and other Metrics for the department Experience in understanding and handling difficult/escalated clientele situations Assist team members with priority issues Monitor, track, and report on the productivity, performance, and quality of the sales and coordination individuals Identify staff strengths and weaknesses for training and development purposes. Hold staff accountable for any deficiencies in a consistently timely manner Ensure high level of customer service in order to exceed customer expectations and creating relationships that encourage customers to return Facilitate ongoing product training opportunities for team members Develop and provide timely analytical reports to identify sales trends makes timely process improvement recommendations to Call Center Administration Ensures all team members are current on all procedures, policies, and guidelines through training and communication Develop and recommend operating policy and procedural improvements Other duties as assigned QUALIFICATIONS: Education High school diploma or equivalent Experience Minimum 5 to 7 years experience in sales, or related transferable skills Leadership experience Customer-centric and Internet savvy Strong MS Office skills Experience in understanding and handling difficult/escalated clientele situations Preferred Qualifications: Associates or Bachelor's degree Restaurant supply/commercial food service experience Bilingual Spanish Skills: A manager should be able to work under minimal supervision and have experience managing projects Emulates professionalism for others to model Superior time-management skills Ability to multi-task and stay focused on critical objectives A positive, can-do attitude is a must Able to work in a fast-paced, closely integrated team in which customer delight, communication, teamwork, and flexibility are essential Ability to write short correspondence Ability to accurately spell Ability to speak and write English in a clear, understandable manner Ability to accurately follow detailed procedures and processes Ability to work with a diverse group of people Ability to work comfortably under pressure Ability to work independently and with a group on various on-going projects simultaneously Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time Excellent oral and written communication skills Ability to plan and organize time and projects efficiently Excellent critical thinking and problem-solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups Ability to act in an ethical, honest and professional manner at all times Desire to work independently as well as in a team environment Maintain discretion with all company information regarding customers, pricing, products, and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Must be able to sit for prolonged periods of time Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc Must be able to look at a computer screen for prolonged periods of time and type Requires the ability to read written instructions, reports and other documentation The employee must occasionally lift, carry and/or move up to 30 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus The employee frequently is required to talk or hear The noise level in the work environment is usually light to moderate Working Conditions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States.
JOB SUMMARY The Sales Manager is primarily responsible for overseeing all functions of the sales and coordination team to ensure client satisfaction through efficient, professional, and personal support. Responsible for the budgetary success of sales goals through efforts in assisting team members with projects and providing oversight. RESPONSIBILITIES: Must be able to facilitate functions as described in all levels of sales and coordination job descriptions Provide leadership, development, and coaching of team members. Actively engaging and supporting the development of the team to ensure better performance and succession planning. Working with HR/Recruitment drive the recruitment & selection of sales and coordination team members. Contribute to the design and implementation of programs and projects which impact the department Ensure fiscal responsibility to the company by managing optimal gross margin, minimizing unnecessary returns and good coordination processes to reduce preventable costs Ensure team members are knowledgeable with mfg programs, rebates, specials, etc, in order to provide competitiveness in the market place Motivate team members to achieve a consistent level of performance with sales goals and other Metrics for the department Experience in understanding and handling difficult/escalated clientele situations Assist team members with priority issues Monitor, track, and report on the productivity, performance, and quality of the sales and coordination individuals Identify staff strengths and weaknesses for training and development purposes. Hold staff accountable for any deficiencies in a consistently timely manner Ensure high level of customer service in order to exceed customer expectations and creating relationships that encourage customers to return Facilitate ongoing product training opportunities for team members Develop and provide timely analytical reports to identify sales trends makes timely process improvement recommendations to Call Center Administration Ensures all team members are current on all procedures, policies, and guidelines through training and communication Develop and recommend operating policy and procedural improvements Other duties as assigned QUALIFICATIONS: Education High school diploma or equivalent Experience Minimum 5 to 7 years experience in sales, or related transferable skills Leadership experience Customer-centric and Internet savvy Strong MS Office skills Experience in understanding and handling difficult/escalated clientele situations Preferred Qualifications: Associates or Bachelor's degree Restaurant supply/commercial food service experience Bilingual Spanish Skills: A manager should be able to work under minimal supervision and have experience managing projects Emulates professionalism for others to model Superior time-management skills Ability to multi-task and stay focused on critical objectives A positive, can-do attitude is a must Able to work in a fast-paced, closely integrated team in which customer delight, communication, teamwork, and flexibility are essential Ability to write short correspondence Ability to accurately spell Ability to speak and write English in a clear, understandable manner Ability to accurately follow detailed procedures and processes Ability to work with a diverse group of people Ability to work comfortably under pressure Ability to work independently and with a group on various on-going projects simultaneously Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time Excellent oral and written communication skills Ability to plan and organize time and projects efficiently Excellent critical thinking and problem-solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups Ability to act in an ethical, honest and professional manner at all times Desire to work independently as well as in a team environment Maintain discretion with all company information regarding customers, pricing, products, and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Must be able to sit for prolonged periods of time Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc Must be able to look at a computer screen for prolonged periods of time and type Requires the ability to read written instructions, reports and other documentation The employee must occasionally lift, carry and/or move up to 30 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus The employee frequently is required to talk or hear The noise level in the work environment is usually light to moderate Working Conditions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States.
07/27/2026
Full time
JOB SUMMARY The Sales Manager is primarily responsible for overseeing all functions of the sales and coordination team to ensure client satisfaction through efficient, professional, and personal support. Responsible for the budgetary success of sales goals through efforts in assisting team members with projects and providing oversight. RESPONSIBILITIES: Must be able to facilitate functions as described in all levels of sales and coordination job descriptions Provide leadership, development, and coaching of team members. Actively engaging and supporting the development of the team to ensure better performance and succession planning. Working with HR/Recruitment drive the recruitment & selection of sales and coordination team members. Contribute to the design and implementation of programs and projects which impact the department Ensure fiscal responsibility to the company by managing optimal gross margin, minimizing unnecessary returns and good coordination processes to reduce preventable costs Ensure team members are knowledgeable with mfg programs, rebates, specials, etc, in order to provide competitiveness in the market place Motivate team members to achieve a consistent level of performance with sales goals and other Metrics for the department Experience in understanding and handling difficult/escalated clientele situations Assist team members with priority issues Monitor, track, and report on the productivity, performance, and quality of the sales and coordination individuals Identify staff strengths and weaknesses for training and development purposes. Hold staff accountable for any deficiencies in a consistently timely manner Ensure high level of customer service in order to exceed customer expectations and creating relationships that encourage customers to return Facilitate ongoing product training opportunities for team members Develop and provide timely analytical reports to identify sales trends makes timely process improvement recommendations to Call Center Administration Ensures all team members are current on all procedures, policies, and guidelines through training and communication Develop and recommend operating policy and procedural improvements Other duties as assigned QUALIFICATIONS: Education High school diploma or equivalent Experience Minimum 5 to 7 years experience in sales, or related transferable skills Leadership experience Customer-centric and Internet savvy Strong MS Office skills Experience in understanding and handling difficult/escalated clientele situations Preferred Qualifications: Associates or Bachelor's degree Restaurant supply/commercial food service experience Bilingual Spanish Skills: A manager should be able to work under minimal supervision and have experience managing projects Emulates professionalism for others to model Superior time-management skills Ability to multi-task and stay focused on critical objectives A positive, can-do attitude is a must Able to work in a fast-paced, closely integrated team in which customer delight, communication, teamwork, and flexibility are essential Ability to write short correspondence Ability to accurately spell Ability to speak and write English in a clear, understandable manner Ability to accurately follow detailed procedures and processes Ability to work with a diverse group of people Ability to work comfortably under pressure Ability to work independently and with a group on various on-going projects simultaneously Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time Excellent oral and written communication skills Ability to plan and organize time and projects efficiently Excellent critical thinking and problem-solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other workgroups Ability to act in an ethical, honest and professional manner at all times Desire to work independently as well as in a team environment Maintain discretion with all company information regarding customers, pricing, products, and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Must be able to sit for prolonged periods of time Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc Must be able to look at a computer screen for prolonged periods of time and type Requires the ability to read written instructions, reports and other documentation The employee must occasionally lift, carry and/or move up to 30 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus The employee frequently is required to talk or hear The noise level in the work environment is usually light to moderate Working Conditions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to: Benefits Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ) Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed) Fulfills material requests for Members Translations (company letters, as interpreter to work with other vendors) Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects) Support House Call program/activities at retail sites Attend in person MES event and assist on Q&A sessions Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc) As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating Attend community activities to promote retails Medicare Growth Medicare Sales and Enrollment Supports Must obtain Health license and Complete Medicare certification to support enrollment Encourage Member referral program after servicing Introduce plans to Members and Prospects for conversions and new enrollments Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of customer service experience analyzing and solving customer problems Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Bilingual Fluency in English, Cantonese and Mandarin Must be willing to obtain Health license after 6 months of employment Ability to travel up to 10% on local retail locations as needed Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354 Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Bilingual Fluency in English, Fuzhouese and Toishanese Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/27/2026
Full time
This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to: Benefits Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ) Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed) Fulfills material requests for Members Translations (company letters, as interpreter to work with other vendors) Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects) Support House Call program/activities at retail sites Attend in person MES event and assist on Q&A sessions Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc) As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating Attend community activities to promote retails Medicare Growth Medicare Sales and Enrollment Supports Must obtain Health license and Complete Medicare certification to support enrollment Encourage Member referral program after servicing Introduce plans to Members and Prospects for conversions and new enrollments Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of customer service experience analyzing and solving customer problems Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Bilingual Fluency in English, Cantonese and Mandarin Must be willing to obtain Health license after 6 months of employment Ability to travel up to 10% on local retail locations as needed Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354 Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Bilingual Fluency in English, Fuzhouese and Toishanese Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to: Benefits Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ) Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed) Fulfills material requests for Members Translations (company letters, as interpreter to work with other vendors) Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects) Support House Call program/activities at retail sites Attend in person MES event and assist on Q&A sessions Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc) As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating Attend community activities to promote retails Medicare Growth Medicare Sales and Enrollment Supports Must obtain Health license and Complete Medicare certification to support enrollment Encourage Member referral program after servicing Introduce plans to Members and Prospects for conversions and new enrollments Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of customer service experience analyzing and solving customer problems Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Bilingual Fluency in English, Cantonese and Mandarin Must be willing to obtain Health license after 6 months of employment Ability to travel up to 10% on local retail locations as needed Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354 Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Bilingual Fluency in English, Fuzhouese and Toishanese Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/27/2026
Full time
This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to: Benefits Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ) Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed) Fulfills material requests for Members Translations (company letters, as interpreter to work with other vendors) Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects) Support House Call program/activities at retail sites Attend in person MES event and assist on Q&A sessions Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc) As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating Attend community activities to promote retails Medicare Growth Medicare Sales and Enrollment Supports Must obtain Health license and Complete Medicare certification to support enrollment Encourage Member referral program after servicing Introduce plans to Members and Prospects for conversions and new enrollments Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of customer service experience analyzing and solving customer problems Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Bilingual Fluency in English, Cantonese and Mandarin Must be willing to obtain Health license after 6 months of employment Ability to travel up to 10% on local retail locations as needed Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354 Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Bilingual Fluency in English, Fuzhouese and Toishanese Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English and Spanish Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Bilingual Spanish Required Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 1 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English and Spanish Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Bilingual Spanish Required Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 1 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction. Develop and implement sales strategies to grow revenue and market share. Motivate sales teams to effectively manage a pipeline of prospects and customers. Engage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity. Analyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency. Coach and develop team members, setting clear expectations, enhancing performance and fostering professional development. Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch. Accountable for managing branch scheduling to balance branch needs with employee availability. Utilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes. Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service. Manage escalated customer problems and provide effective solutions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Accountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Spanish Bilingual Required High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR) 5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 3+ Years Experience selling products and/or services in an incentive-based environment - Required. Proven experience in a sales leadership role, preferably as a Branch Manager or similar position. Proven relationship-building skills and a customer-centric approach. Excellent leadership and team management skills. Excellent customer service skills and a passion for helping others. Strong problem-solving skills with a proactive approach to issue resolution. Experience in coaching and developing team members. Excellent communication, consultative and influence skills both verbal and written. Ability to educate and connect customers to technology and share the value of digital tools and platforms. Ability to make data-driven decisions to improve performance and operational outcomes. Establishes and maintains effective working relationships. Ability to create a positive work environment and drive employee engagement. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $60,000.00 USD Maximum: $102,500.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction. Develop and implement sales strategies to grow revenue and market share. Motivate sales teams to effectively manage a pipeline of prospects and customers. Engage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity. Analyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency. Coach and develop team members, setting clear expectations, enhancing performance and fostering professional development. Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch. Accountable for managing branch scheduling to balance branch needs with employee availability. Utilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes. Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service. Manage escalated customer problems and provide effective solutions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Accountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Spanish Bilingual Required High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR) 5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 3+ Years Experience selling products and/or services in an incentive-based environment - Required. Proven experience in a sales leadership role, preferably as a Branch Manager or similar position. Proven relationship-building skills and a customer-centric approach. Excellent leadership and team management skills. Excellent customer service skills and a passion for helping others. Strong problem-solving skills with a proactive approach to issue resolution. Experience in coaching and developing team members. Excellent communication, consultative and influence skills both verbal and written. Ability to educate and connect customers to technology and share the value of digital tools and platforms. Ability to make data-driven decisions to improve performance and operational outcomes. Establishes and maintains effective working relationships. Ability to create a positive work environment and drive employee engagement. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $60,000.00 USD Maximum: $102,500.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Training class begins September 18th, 2026 Must be bilingual (English and Spanish) Must have the availability to work a variety of shifts including late night/ overnight Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more Resolving mobile customer inquiries while creating best-in-class customer experiences Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Bilingual in English/Spanish Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, multi-tasking, customer service Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient COP143 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Training class begins September 18th, 2026 Must be bilingual (English and Spanish) Must have the availability to work a variety of shifts including late night/ overnight Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more Resolving mobile customer inquiries while creating best-in-class customer experiences Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Bilingual in English/Spanish Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, multi-tasking, customer service Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient COP143 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
