Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for the Columbia, SC- Charlotte, NC or Augusta, GA area. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Prior experience adjusting property claims using virtual technologies such as ClaimsXperience. Prior advanced knowledge of Xactcontents. Prior experience handling Contents only in higher severity/complex Large Loss claims Bachelor's degree Industry designations such as CPCU, AIC, SCLA Currently reside within or have the ability to self-relocate within Columbia, SC- Charlotte, NC or Augusta, GA Currently hold an active Adjuster License US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for the Columbia, SC- Charlotte, NC or Augusta, GA area. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Prior experience adjusting property claims using virtual technologies such as ClaimsXperience. Prior advanced knowledge of Xactcontents. Prior experience handling Contents only in higher severity/complex Large Loss claims Bachelor's degree Industry designations such as CPCU, AIC, SCLA Currently reside within or have the ability to self-relocate within Columbia, SC- Charlotte, NC or Augusta, GA Currently hold an active Adjuster License US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
05/26/2026
Full time
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Director, Quality Management Job Code : 35990 Job Location: Palm Bay, FL (on-site) Schedule: 9/80 Regular (Every other Friday off) L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries. The Director of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle for L3Harris' Maritime Sector of Space and Mission Systems (SMS) segment. This sector is comprised of 18 manufacturing locations and this position will have responsibility for direct supervision and leadership of 190 quality personnel with 13 direct reports. The Director will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting sector quality, delivery and cost targets. This position will lead quality personnel located in the United States and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position. Essential Functions: Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection. Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department. Develop and implement strategic Quality initiatives and programs in support of the Maritime business promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the sector conforms to these principles. Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects. Work closely with the program teams and the functional organizations to ensure that all phases of the customer life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success. Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering. Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses. Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects. Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement. Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives. Maintain certification and compliance efforts for AS9100, CMMI and other required certifications. Ability to travel 25-50 percent. Ability to obtain and maintain a US Security Clearance. Required Qualifications: Bachelor of Science degree in Aerospace/Electrical/Mechanical/Software Engineering or technical equivalent with 12+ years of directly related experience. 7+ years ofQuality management or operations leadership experience. Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing Self-motivated and possess demonstrated ability to motivate others to achieve timely results. Highly collaborative style, capable of working across multiple functional areas to drive results. Preferred Additional Skills: Master's degree in Engineering, Operations, Continuous Improvement, or related field. In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry. Blackbelt certification and/or proven education or work history in leading and implementing projects. Experience with Root Cause Corrective Action results and Configuration Control management practices. Experience with SAP, TipQA and/or Windchill software suites. Experience with J-STD and IPC standard implementation. ASQ certification preferred ; Experience managing AS9100 and ISO9001 certified business. Active Secret clearance. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .
05/26/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Director, Quality Management Job Code : 35990 Job Location: Palm Bay, FL (on-site) Schedule: 9/80 Regular (Every other Friday off) L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries. The Director of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle for L3Harris' Maritime Sector of Space and Mission Systems (SMS) segment. This sector is comprised of 18 manufacturing locations and this position will have responsibility for direct supervision and leadership of 190 quality personnel with 13 direct reports. The Director will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting sector quality, delivery and cost targets. This position will lead quality personnel located in the United States and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position. Essential Functions: Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection. Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department. Develop and implement strategic Quality initiatives and programs in support of the Maritime business promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the sector conforms to these principles. Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects. Work closely with the program teams and the functional organizations to ensure that all phases of the customer life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success. Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering. Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses. Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects. Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement. Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives. Maintain certification and compliance efforts for AS9100, CMMI and other required certifications. Ability to travel 25-50 percent. Ability to obtain and maintain a US Security Clearance. Required Qualifications: Bachelor of Science degree in Aerospace/Electrical/Mechanical/Software Engineering or technical equivalent with 12+ years of directly related experience. 7+ years ofQuality management or operations leadership experience. Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing Self-motivated and possess demonstrated ability to motivate others to achieve timely results. Highly collaborative style, capable of working across multiple functional areas to drive results. Preferred Additional Skills: Master's degree in Engineering, Operations, Continuous Improvement, or related field. In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry. Blackbelt certification and/or proven education or work history in leading and implementing projects. Experience with Root Cause Corrective Action results and Configuration Control management practices. Experience with SAP, TipQA and/or Windchill software suites. Experience with J-STD and IPC standard implementation. ASQ certification preferred ; Experience managing AS9100 and ISO9001 certified business. Active Secret clearance. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Tacoma, WA or Olympia, WA. Candidates currently living in does location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Tacoma, WA or Olympia, WA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Tacoma, WA or Olympia, WA. Candidates currently living in does location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Tacoma, WA or Olympia, WA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Sr. Director, Product Management, DevX - Operational Intelligence & Observability Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The operational intelligence and observability team within our Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well-governed, and secure. This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets. The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets. This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 9 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management Plano, TX: $245,100 - $279,800 for Sr. Dir, Product Management Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management San Francisco, CA: $294,100 - $335,700 for Sr. Dir, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/26/2026
Full time
Sr. Director, Product Management, DevX - Operational Intelligence & Observability Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The operational intelligence and observability team within our Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well-governed, and secure. This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets. The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets. This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 9 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management Plano, TX: $245,100 - $279,800 for Sr. Dir, Product Management Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management San Francisco, CA: $294,100 - $335,700 for Sr. Dir, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Life Actuarial Valuation, Reporting, and Forecasting Actuary, you will be responsible for Life or Annuity reserving, reporting, or forecasting. They will be part of a critical team working closely with both the Life Company and Finance teams. Coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. May make recommendations for model adjustments and improvements, when appropriate. Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Advises management on issues and serves as a primary resource for their individual team members on escalated issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries; OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: 5+ years of Moody's AXIS experience Advanced degree US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310-$243,340 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Life Actuarial Valuation, Reporting, and Forecasting Actuary, you will be responsible for Life or Annuity reserving, reporting, or forecasting. They will be part of a critical team working closely with both the Life Company and Finance teams. Coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. May make recommendations for model adjustments and improvements, when appropriate. Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Advises management on issues and serves as a primary resource for their individual team members on escalated issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries; OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: 5+ years of Moody's AXIS experience Advanced degree US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310-$243,340 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Instructional Designer Senior, you will partner with business leaders and Learning Performance Consultants to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Performs analyses, designs, and develops learning curriculum to improve performance of USAA employees. Assess the learning outcomes that need to be developed, understand the performance expectations and gaps, and assists in deriving the appropriate learning solution. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Develops and implements strategic design initiatives and learning experiences that advance business goals while enhancing learning effectiveness and efficiencies. Ensures alignment with L&D objectives, business strategy, and our USAA mission. Collaborate with cross-functional teams while acting as liaison between the Design team and stakeholders to ensure timely delivery and adherence to project goals. Completes peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines. Develops tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements. Develops and maintains strong relationships with third-party vendor acting as the main point of contact for content management and enhancement related matters. Synthesizes analyses, identifies root cause(s), and provides recommendations that influence business solutions. Serves as a mentor and coach to peers and team members for assigned area of responsibility. Sets routines with software/service vendors to optimize third party tools for design. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years progressive work experience in complex instructional design projects to include advanced knowledge and application of instructional design methodologies and multi-media development tools. Advanced skills in instructional design methodologies with the ability to successfully translate these methodologies to the team. Demonstrated strong organizational skills, project management skills, multi-tasking, and project flexibility. Ability to use communication and collaboration skills and instructional design technologies effectively to navigate the training environment. Advanced knowledge and experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies. What sets you apart: Experience with property or auto claims handling or content design for property or auto claims. 4 years of experience with Learning Management Systems, curating content, and strategies for learner engagement. 4 years of experience creating and delivering multi-level learning assessments with a deep understanding of assessment methodologies (e.g., Kirkpatrick's Levels of Evaluation, Bloom's Taxonomy). Exceptional communication, collaboration, and influencing skills, with a proven track record of successfully navigating complex organizational dynamics and building consensus across diverse stakeholder groups. Ability to present data-driven recommendations to senior leadership and secure buy-in for strategic learning initiatives. Proven ability to design and implement scalable and sustainable learning solutions that align with organizational strategic objectives and drive significant and measurable business impact. Exceptional stakeholder management and business consultation skills, with a proven ability to conduct thorough needs assessments, translate business requirements into effective learning solutions, and build strong relationships with stakeholders at all levels of the organization. Experience working in a fast-paced Agile learning organization. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $157,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Instructional Designer Senior, you will partner with business leaders and Learning Performance Consultants to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Performs analyses, designs, and develops learning curriculum to improve performance of USAA employees. Assess the learning outcomes that need to be developed, understand the performance expectations and gaps, and assists in deriving the appropriate learning solution. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Develops and implements strategic design initiatives and learning experiences that advance business goals while enhancing learning effectiveness and efficiencies. Ensures alignment with L&D objectives, business strategy, and our USAA mission. Collaborate with cross-functional teams while acting as liaison between the Design team and stakeholders to ensure timely delivery and adherence to project goals. Completes peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines. Develops tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements. Develops and maintains strong relationships with third-party vendor acting as the main point of contact for content management and enhancement related matters. Synthesizes analyses, identifies root cause(s), and provides recommendations that influence business solutions. Serves as a mentor and coach to peers and team members for assigned area of responsibility. Sets routines with software/service vendors to optimize third party tools for design. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years progressive work experience in complex instructional design projects to include advanced knowledge and application of instructional design methodologies and multi-media development tools. Advanced skills in instructional design methodologies with the ability to successfully translate these methodologies to the team. Demonstrated strong organizational skills, project management skills, multi-tasking, and project flexibility. Ability to use communication and collaboration skills and instructional design technologies effectively to navigate the training environment. Advanced knowledge and experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies. What sets you apart: Experience with property or auto claims handling or content design for property or auto claims. 4 years of experience with Learning Management Systems, curating content, and strategies for learner engagement. 4 years of experience creating and delivering multi-level learning assessments with a deep understanding of assessment methodologies (e.g., Kirkpatrick's Levels of Evaluation, Bloom's Taxonomy). Exceptional communication, collaboration, and influencing skills, with a proven track record of successfully navigating complex organizational dynamics and building consensus across diverse stakeholder groups. Ability to present data-driven recommendations to senior leadership and secure buy-in for strategic learning initiatives. Proven ability to design and implement scalable and sustainable learning solutions that align with organizational strategic objectives and drive significant and measurable business impact. Exceptional stakeholder management and business consultation skills, with a proven ability to conduct thorough needs assessments, translate business requirements into effective learning solutions, and build strong relationships with stakeholders at all levels of the organization. Experience working in a fast-paced Agile learning organization. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $157,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: The Office Administrator serves as the first impression for the organization and ensures efficient administrative operations while delivering friendly customer service and focusing on the organization's mission and goals. Major Duties: Serves as receptionist by responding to or forwarding all incoming calls in a cheerful, polite and professional manner. Monitors and maintains the phone system and voice mail messages, reporting any issues as they arise. Monitors staff calendars to support reception responsibilities. Responsibility for organizing and developing quarterly newsletter. Maintains general office space for a professional appearance. Plans and organizes multiple meeting prep & set up. Provides administration and clerical support to staff, as needed. Supports special projects as assigned. Retrieves mail from various locations, sorts and distributes daily. Provides a timely response to inquiries for information. Assists with organization special mailings. Maintains postage available to staff and reports expenses to the accounting department. Monitors incoming faxes and notifies staff that faxes have been received. Orders office supplies weekly or as special orders are needed. Reports and monitors budgets for assigned area of responsibility, as needed. Assists others with preparing and shipping equipment to remote employees. Continuously reviews, edits and approves outgoing documents. Acts with professionalism while representing organization at events. Works collaboratively with staff to maintain a team environment to accomplish the tasks necessary to serve and support the organization. Supports Tribal Nation events and activities as needed. Board & Governance Support Schedule regular and special Board meetings, reserve meeting facilities, and coordinate secure virtual or hybrid conferencing as needed. Compile, organize, bind, and distribute Board packets, agendas, reports, and presentation materials prior to scheduled meetings. Record and transcribe accurate meeting minutes, maintain voting records, corporate bylaws, historical files, governance documents, and other official Board records. Maintain organized and compliant physical and electronic records related to contracts, contract modifications, pricing information, correspondence, and compliance documentation. Assist in ensuring Board actions, company operations, and governance records are consistent with applicable federal contracting requirements, corporate bylaws, internal policies, government reporting obligations, and the Prairie Band Potawatomi Nation Title 22 Law and Order Code. Ensure all governance documents, Board actions, voting records, meeting minutes, and related files are properly recorded, maintained, and kept up to date. Perform additional Board-related duties as assigned by the Board of Directors Support project management efforts by proofreading proposals, monitoring contract deliverables, tracking due dates, and assisting with timely submission of required materials. Requirements: Two - four years of post-secondary education in Business Administration or a related field strongly preferred. Four (4+) years of office management experience. Outstanding customer service skills. Ability to work independently and be self-motivated. Ability to meet deadlines and work under pressure. Ability to prioritize and manage work effectively and efficiently to accomplish tasks while managing multiple projects at the same time and delivering friendly service. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations in a variety of formats. Effective communicator (verbal, written and body language) and strong team player. Valid driver's license for travel is required. Creativity and innovation with the ability to plan strategically. Must have the ability to problem-solve rationally and with common sense. Proficient math skills (basic math principles, computations and interpretation of graphs). Must possess intermediate level proficiency in Microsoft Suite products (Word, Excel, Outlook) skills is required. Knowledge of general office equipment (copiers, phones, computers, etc.). Must have the ability to respect diversity and individual needs. Physical Demands: Physically mobile with reasonable accommodations. Ability to sit for extended periods of time. Ability to lift up to 25 lbs. Ability to read computer screens, email and talk on the phone. Ability to bend, reach, kneel, twist and grip items while working at assigned desk area. Work Environment: Professional, fast-paced and deadline-oriented environment in an office setting. Constant interaction with staff and customers . Additional Duties: Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor. Indian Preference Exercised: Prairie Band, LLC is subject to Title 22: Employment Code of the Prairie Band Potawatomi Nation. In accordance with Title 22, this position is designated as a TIER 2 position. Preference will be given to individuals to the extent required pursuant to Section 22-2-4(B). PIcab23d2f0a75-5549
05/26/2026
Full time
Description: The Office Administrator serves as the first impression for the organization and ensures efficient administrative operations while delivering friendly customer service and focusing on the organization's mission and goals. Major Duties: Serves as receptionist by responding to or forwarding all incoming calls in a cheerful, polite and professional manner. Monitors and maintains the phone system and voice mail messages, reporting any issues as they arise. Monitors staff calendars to support reception responsibilities. Responsibility for organizing and developing quarterly newsletter. Maintains general office space for a professional appearance. Plans and organizes multiple meeting prep & set up. Provides administration and clerical support to staff, as needed. Supports special projects as assigned. Retrieves mail from various locations, sorts and distributes daily. Provides a timely response to inquiries for information. Assists with organization special mailings. Maintains postage available to staff and reports expenses to the accounting department. Monitors incoming faxes and notifies staff that faxes have been received. Orders office supplies weekly or as special orders are needed. Reports and monitors budgets for assigned area of responsibility, as needed. Assists others with preparing and shipping equipment to remote employees. Continuously reviews, edits and approves outgoing documents. Acts with professionalism while representing organization at events. Works collaboratively with staff to maintain a team environment to accomplish the tasks necessary to serve and support the organization. Supports Tribal Nation events and activities as needed. Board & Governance Support Schedule regular and special Board meetings, reserve meeting facilities, and coordinate secure virtual or hybrid conferencing as needed. Compile, organize, bind, and distribute Board packets, agendas, reports, and presentation materials prior to scheduled meetings. Record and transcribe accurate meeting minutes, maintain voting records, corporate bylaws, historical files, governance documents, and other official Board records. Maintain organized and compliant physical and electronic records related to contracts, contract modifications, pricing information, correspondence, and compliance documentation. Assist in ensuring Board actions, company operations, and governance records are consistent with applicable federal contracting requirements, corporate bylaws, internal policies, government reporting obligations, and the Prairie Band Potawatomi Nation Title 22 Law and Order Code. Ensure all governance documents, Board actions, voting records, meeting minutes, and related files are properly recorded, maintained, and kept up to date. Perform additional Board-related duties as assigned by the Board of Directors Support project management efforts by proofreading proposals, monitoring contract deliverables, tracking due dates, and assisting with timely submission of required materials. Requirements: Two - four years of post-secondary education in Business Administration or a related field strongly preferred. Four (4+) years of office management experience. Outstanding customer service skills. Ability to work independently and be self-motivated. Ability to meet deadlines and work under pressure. Ability to prioritize and manage work effectively and efficiently to accomplish tasks while managing multiple projects at the same time and delivering friendly service. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations in a variety of formats. Effective communicator (verbal, written and body language) and strong team player. Valid driver's license for travel is required. Creativity and innovation with the ability to plan strategically. Must have the ability to problem-solve rationally and with common sense. Proficient math skills (basic math principles, computations and interpretation of graphs). Must possess intermediate level proficiency in Microsoft Suite products (Word, Excel, Outlook) skills is required. Knowledge of general office equipment (copiers, phones, computers, etc.). Must have the ability to respect diversity and individual needs. Physical Demands: Physically mobile with reasonable accommodations. Ability to sit for extended periods of time. Ability to lift up to 25 lbs. Ability to read computer screens, email and talk on the phone. Ability to bend, reach, kneel, twist and grip items while working at assigned desk area. Work Environment: Professional, fast-paced and deadline-oriented environment in an office setting. Constant interaction with staff and customers . Additional Duties: Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor. Indian Preference Exercised: Prairie Band, LLC is subject to Title 22: Employment Code of the Prairie Band Potawatomi Nation. In accordance with Title 22, this position is designated as a TIER 2 position. Preference will be given to individuals to the extent required pursuant to Section 22-2-4(B). PIcab23d2f0a75-5549
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: This is a senior leadership role within Santander's U.S. Corporate Investment Banking Structured Finance Credit Risk organization (2nd Line of Defense), responsible for shaping and overseeing the firm's Project Finance ("PF") and Renewable Energy Tax Equity risk agenda. The CIB Executive Director will act as a key decision-maker and trusted advisor to senior management, providing independent credit judgment on complex, high-profile transactions while influencing portfolio strategy, risk appetite, and underwriting standards across the platform. This position offers the opportunity to lead, build, and scale a critical risk function aligned to one of the most active sectors in the market-energy transition, infrastructure, and digital assets. The role carries significant credit approval authority and influence over transaction outcomes, with direct visibility to senior risk committees and executive leadership. The successful candidate will play a central role in ensuring that Santander continues to grow its PF franchise in a disciplined, risk-focused, and regulator-credible manner. The role will report directly to the Head of Structured Finance Credit Risk in the US and lead and further develop a high-performing team of credit risk professionals, with responsibility for strengthening the PF risk platform, enhancing underwriting standards, and scaling capabilities in line with business growth. This position offers continued technical development, increasing credit responsibility, and long-term growth within Santander's risk organization. Coverage Areas: Renewable Energy (Wind, Solar, Battery Storage) Renewable Energy Tax Equity (including Tax Equity structures) Liquefied Natural Gas (LNG) Data Centers and Digital Infrastructure Midstream and downstream infrastructure Transaction Leadership & Independent Credit Decisioning Provide independent approval, oversight, and effective challenge on all U.S. PF and Tax Equity transactions, including new originations, amendments, renewals, and restructurings. Exercise sound credit judgment on complex structures, assessing financial models, contractual frameworks, and key risk mitigants. Ensure underwriting reflects robust downside analysis, stress scenarios, and disciplined credit standards. Influence transaction outcomes through active engagement with Front Office and Underwriting teams. Portfolio Strategy & Risk Governance Shape and oversee the PF portfolio strategy, including sector focus, concentration management, and risk appetite calibration. Monitor portfolio performance, including risk migration, stress sensitivities, and emerging vulnerabilities. Ensure alignment of exposures across Banking Book frameworks with regulatory expectations. Escalate material risks and trends to senior management and governance forums with clarity and authority. Credit Policy Leadership Drive the ongoing development and enhancement of PF credit policies, underwriting standards, and risk frameworks. Strengthen consistency and rigor across transactions, sectors, and business lines. Oversee control frameworks, including issue identification, remediation, and testing effectiveness. Support the evolution of the PF risk platform in line with business growth and market complexity. Regulatory Engagement & Credibility Serve as a senior representative in regulatory examinations, internal audits, and supervisory interactions. Ensure exam readiness and timely remediation of findings and risk issues. Maintain clear, defensible documentation and governance practices aligned with regulatory expectations. Reinforce Santander's reputation as a disciplined and credible PF lender. Produce and oversee clear, accurate, and decision-useful risk reporting for senior management, risk committees, and regulators. Leadership & Risk Culture Lead and develop a high-performing team, fostering strong technical skills and risk judgment. Act as a subject matter expert on U.S. PF and Tax Equity risk . Partner with senior stakeholders across Risk, Front Office, and executive leadership to support disciplined growth and strategic decision-making. Promote a culture of accountability, transparency, and effective challenge. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 10+ years of experience in Credit Risk, PF, Capital Markets, or Underwriting. Extensive experience in U.S. PF credit risk within a regulated financial institution. Proven track record in a 2nd Line of Defense or independent credit risk role. Demonstrated ability to operate at a senior level, influencing stakeholders and challenging effectively. Strong understanding of stress testing and capital considerations. Experience with capital markets execution, including securitization and public take-outs. Track record of regulatory engagement, exam management, and issue remediation. Excellent judgment, communication skills, and executive presence. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $205,000.00 USD Maximum: $270,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/26/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: This is a senior leadership role within Santander's U.S. Corporate Investment Banking Structured Finance Credit Risk organization (2nd Line of Defense), responsible for shaping and overseeing the firm's Project Finance ("PF") and Renewable Energy Tax Equity risk agenda. The CIB Executive Director will act as a key decision-maker and trusted advisor to senior management, providing independent credit judgment on complex, high-profile transactions while influencing portfolio strategy, risk appetite, and underwriting standards across the platform. This position offers the opportunity to lead, build, and scale a critical risk function aligned to one of the most active sectors in the market-energy transition, infrastructure, and digital assets. The role carries significant credit approval authority and influence over transaction outcomes, with direct visibility to senior risk committees and executive leadership. The successful candidate will play a central role in ensuring that Santander continues to grow its PF franchise in a disciplined, risk-focused, and regulator-credible manner. The role will report directly to the Head of Structured Finance Credit Risk in the US and lead and further develop a high-performing team of credit risk professionals, with responsibility for strengthening the PF risk platform, enhancing underwriting standards, and scaling capabilities in line with business growth. This position offers continued technical development, increasing credit responsibility, and long-term growth within Santander's risk organization. Coverage Areas: Renewable Energy (Wind, Solar, Battery Storage) Renewable Energy Tax Equity (including Tax Equity structures) Liquefied Natural Gas (LNG) Data Centers and Digital Infrastructure Midstream and downstream infrastructure Transaction Leadership & Independent Credit Decisioning Provide independent approval, oversight, and effective challenge on all U.S. PF and Tax Equity transactions, including new originations, amendments, renewals, and restructurings. Exercise sound credit judgment on complex structures, assessing financial models, contractual frameworks, and key risk mitigants. Ensure underwriting reflects robust downside analysis, stress scenarios, and disciplined credit standards. Influence transaction outcomes through active engagement with Front Office and Underwriting teams. Portfolio Strategy & Risk Governance Shape and oversee the PF portfolio strategy, including sector focus, concentration management, and risk appetite calibration. Monitor portfolio performance, including risk migration, stress sensitivities, and emerging vulnerabilities. Ensure alignment of exposures across Banking Book frameworks with regulatory expectations. Escalate material risks and trends to senior management and governance forums with clarity and authority. Credit Policy Leadership Drive the ongoing development and enhancement of PF credit policies, underwriting standards, and risk frameworks. Strengthen consistency and rigor across transactions, sectors, and business lines. Oversee control frameworks, including issue identification, remediation, and testing effectiveness. Support the evolution of the PF risk platform in line with business growth and market complexity. Regulatory Engagement & Credibility Serve as a senior representative in regulatory examinations, internal audits, and supervisory interactions. Ensure exam readiness and timely remediation of findings and risk issues. Maintain clear, defensible documentation and governance practices aligned with regulatory expectations. Reinforce Santander's reputation as a disciplined and credible PF lender. Produce and oversee clear, accurate, and decision-useful risk reporting for senior management, risk committees, and regulators. Leadership & Risk Culture Lead and develop a high-performing team, fostering strong technical skills and risk judgment. Act as a subject matter expert on U.S. PF and Tax Equity risk . Partner with senior stakeholders across Risk, Front Office, and executive leadership to support disciplined growth and strategic decision-making. Promote a culture of accountability, transparency, and effective challenge. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 10+ years of experience in Credit Risk, PF, Capital Markets, or Underwriting. Extensive experience in U.S. PF credit risk within a regulated financial institution. Proven track record in a 2nd Line of Defense or independent credit risk role. Demonstrated ability to operate at a senior level, influencing stakeholders and challenging effectively. Strong understanding of stress testing and capital considerations. Experience with capital markets execution, including securitization and public take-outs. Track record of regulatory engagement, exam management, and issue remediation. Excellent judgment, communication skills, and executive presence. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $205,000.00 USD Maximum: $270,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Director, Quality Management Job Code : 35990 Job Location: Palm Bay, FL (on-site) Schedule: 9/80 Regular (Every other Friday off) L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries. The Director of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle for L3Harris' Maritime Sector of Space and Mission Systems (SMS) segment. This sector is comprised of 18 manufacturing locations and this position will have responsibility for direct supervision and leadership of 190 quality personnel with 13 direct reports. The Director will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting sector quality, delivery and cost targets. This position will lead quality personnel located in the United States and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position. Essential Functions: Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection. Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department. Develop and implement strategic Quality initiatives and programs in support of the Maritime business promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the sector conforms to these principles. Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects. Work closely with the program teams and the functional organizations to ensure that all phases of the customer life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success. Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering. Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses. Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects. Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement. Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives. Maintain certification and compliance efforts for AS9100, CMMI and other required certifications. Ability to travel 25-50 percent. Ability to obtain and maintain a US Security Clearance. Required Qualifications: Bachelor of Science degree in Aerospace/Electrical/Mechanical/Software Engineering or technical equivalent with 12+ years of directly related experience. 7+ years ofQuality management or operations leadership experience. Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing Self-motivated and possess demonstrated ability to motivate others to achieve timely results. Highly collaborative style, capable of working across multiple functional areas to drive results. Preferred Additional Skills: Master's degree in Engineering, Operations, Continuous Improvement, or related field. In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry. Blackbelt certification and/or proven education or work history in leading and implementing projects. Experience with Root Cause Corrective Action results and Configuration Control management practices. Experience with SAP, TipQA and/or Windchill software suites. Experience with J-STD and IPC standard implementation. ASQ certification preferred ; Experience managing AS9100 and ISO9001 certified business. Active Secret clearance. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .
05/26/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Director, Quality Management Job Code : 35990 Job Location: Palm Bay, FL (on-site) Schedule: 9/80 Regular (Every other Friday off) L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries. The Director of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle for L3Harris' Maritime Sector of Space and Mission Systems (SMS) segment. This sector is comprised of 18 manufacturing locations and this position will have responsibility for direct supervision and leadership of 190 quality personnel with 13 direct reports. The Director will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting sector quality, delivery and cost targets. This position will lead quality personnel located in the United States and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position. Essential Functions: Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection. Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department. Develop and implement strategic Quality initiatives and programs in support of the Maritime business promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the sector conforms to these principles. Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects. Work closely with the program teams and the functional organizations to ensure that all phases of the customer life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success. Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering. Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses. Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects. Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement. Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives. Maintain certification and compliance efforts for AS9100, CMMI and other required certifications. Ability to travel 25-50 percent. Ability to obtain and maintain a US Security Clearance. Required Qualifications: Bachelor of Science degree in Aerospace/Electrical/Mechanical/Software Engineering or technical equivalent with 12+ years of directly related experience. 7+ years ofQuality management or operations leadership experience. Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing Self-motivated and possess demonstrated ability to motivate others to achieve timely results. Highly collaborative style, capable of working across multiple functional areas to drive results. Preferred Additional Skills: Master's degree in Engineering, Operations, Continuous Improvement, or related field. In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry. Blackbelt certification and/or proven education or work history in leading and implementing projects. Experience with Root Cause Corrective Action results and Configuration Control management practices. Experience with SAP, TipQA and/or Windchill software suites. Experience with J-STD and IPC standard implementation. ASQ certification preferred ; Experience managing AS9100 and ISO9001 certified business. Active Secret clearance. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .
Northeast Sports Training Inc
Warwick, Rhode Island
Job DescriptionJob DescriptionPerformance and Fitness Specialist Northeast Sports Training and Rehabilitation, Rhode Island's premier service provider for sports performance training and rehab, is currently hiring Performance and Fitness Specialists. We have an extremely diverse client base, including athletes of all levels and ages from preadolescent youth to professional and adult. Training sessions are conducted with teams, small groups, and individuals. The ideal candidate should be comfortable, confident and proficient in coaching and training people across this broad spectrum. The position may include occasional travel to our several off-site locations as well as working in our flagship 15,000 square foot facility. The NEST has served as the Strength and Conditioning provider for the Boston and Providence Bruins, Brown University and Providence College in addition to dozens of area schools and athletic organizations. We are seeking an ambitious self-starter with the ability to follow direction and the initiative to progress beyond. Both full and part-time positions are available, with unlimited room for growth and opportunity for the ideal candidate. The preferred candidate will possess a bachelor's degree or greater in a related field, at least one year of experience training or coaching others, and most importantly excellent communication and people skills. Please email a cover letter, resume' and a list of three professional references to Garrett McDonough, Operations Director at
05/26/2026
Full time
Job DescriptionJob DescriptionPerformance and Fitness Specialist Northeast Sports Training and Rehabilitation, Rhode Island's premier service provider for sports performance training and rehab, is currently hiring Performance and Fitness Specialists. We have an extremely diverse client base, including athletes of all levels and ages from preadolescent youth to professional and adult. Training sessions are conducted with teams, small groups, and individuals. The ideal candidate should be comfortable, confident and proficient in coaching and training people across this broad spectrum. The position may include occasional travel to our several off-site locations as well as working in our flagship 15,000 square foot facility. The NEST has served as the Strength and Conditioning provider for the Boston and Providence Bruins, Brown University and Providence College in addition to dozens of area schools and athletic organizations. We are seeking an ambitious self-starter with the ability to follow direction and the initiative to progress beyond. Both full and part-time positions are available, with unlimited room for growth and opportunity for the ideal candidate. The preferred candidate will possess a bachelor's degree or greater in a related field, at least one year of experience training or coaching others, and most importantly excellent communication and people skills. Please email a cover letter, resume' and a list of three professional references to Garrett McDonough, Operations Director at
Description: Job Function: Presents the knowledge and skills necessary to provide basic quality care and non-technical services for clients. Optimizes client safety and reduces the likelihood of medical/healthcare errors. Ensure clients' needs are met and facility policies are followed. Essential Functions: Observes all client activities throughout the day. Utilizes appropriate behavior management techniques to prevent dangerous or violent behavior of clients that may be harmful to others. Makes sure clients adhere to Burning Tree's guidelines both on and off campus. Monitors the behavior of clients while off campus. Documents observations and infractions reports in the communication log. Receives and processes client medications. Monitors self-administration of client medications. Observes indications of common side effects, reactions, and possible interactions of medications prescribed for clients and take the appropriate precautions needed. Alerts Operations Assistant of any prescription needs or concerns. Report any medications errors to Operations Manager. Conducts medication inventory nightly. Collects urine specimens from clients or alcohol and drug testing. Documents incoming and outgoing mail. Monitors distribution of client mail. Monitors preparation of nightly meals. Monitors living quarters and other buildings to ensure the safety and cleanliness of the facility. Conducts living quarter checks and security checks of premises. Makes sure unattended units and offices are secured and locked nightly. Reports any unusual activity, situation, safety risk, and/or client care urgent need to the Operations Manager or Program Director. Assists Operations Manager with all client appointments and transportation needs. Drives clients to outside meetings as scheduled and/or to scheduled outings. Picks up new clients at airport or other treatment facilities, etc. Participates in Quality Management process. Follow the office cleaning schedule nightly. Perform other duties as assigned by the Operations Manager. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee may be required to transport clients in high traffic areas for meetings, appointments, etc. The employee will be exposed to virus, disease, and infection from clients in working environment. The employee may experience traumatic situations involving psychiatric clients. The noise level in the work environment is usually moderate. Requirements: Qualifications: High School Diploma or equivalent. Valid Texas Driver license with acceptable driving record. Previous experience in a healthcare/rehab setting preferred. CPR certified preferred. Ability to adhere to a flexible work schedule. General knowledge and understanding of substance abuse treatment. General knowledge and understanding of 12-Step philosophy and applications of the 12-Step program. Moderate reading, writing, and grammar skills. PIb94fd96ce75d-3640
05/26/2026
Full time
Description: Job Function: Presents the knowledge and skills necessary to provide basic quality care and non-technical services for clients. Optimizes client safety and reduces the likelihood of medical/healthcare errors. Ensure clients' needs are met and facility policies are followed. Essential Functions: Observes all client activities throughout the day. Utilizes appropriate behavior management techniques to prevent dangerous or violent behavior of clients that may be harmful to others. Makes sure clients adhere to Burning Tree's guidelines both on and off campus. Monitors the behavior of clients while off campus. Documents observations and infractions reports in the communication log. Receives and processes client medications. Monitors self-administration of client medications. Observes indications of common side effects, reactions, and possible interactions of medications prescribed for clients and take the appropriate precautions needed. Alerts Operations Assistant of any prescription needs or concerns. Report any medications errors to Operations Manager. Conducts medication inventory nightly. Collects urine specimens from clients or alcohol and drug testing. Documents incoming and outgoing mail. Monitors distribution of client mail. Monitors preparation of nightly meals. Monitors living quarters and other buildings to ensure the safety and cleanliness of the facility. Conducts living quarter checks and security checks of premises. Makes sure unattended units and offices are secured and locked nightly. Reports any unusual activity, situation, safety risk, and/or client care urgent need to the Operations Manager or Program Director. Assists Operations Manager with all client appointments and transportation needs. Drives clients to outside meetings as scheduled and/or to scheduled outings. Picks up new clients at airport or other treatment facilities, etc. Participates in Quality Management process. Follow the office cleaning schedule nightly. Perform other duties as assigned by the Operations Manager. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee may be required to transport clients in high traffic areas for meetings, appointments, etc. The employee will be exposed to virus, disease, and infection from clients in working environment. The employee may experience traumatic situations involving psychiatric clients. The noise level in the work environment is usually moderate. Requirements: Qualifications: High School Diploma or equivalent. Valid Texas Driver license with acceptable driving record. Previous experience in a healthcare/rehab setting preferred. CPR certified preferred. Ability to adhere to a flexible work schedule. General knowledge and understanding of substance abuse treatment. General knowledge and understanding of 12-Step philosophy and applications of the 12-Step program. Moderate reading, writing, and grammar skills. PIb94fd96ce75d-3640
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director of Emerging Technology Risk within the Technology and Information Risk Management organization at Santander US and Santander Bank NA is responsible for ongoing oversight, assessment, management and reporting of technology and cybersecurity risks associated with the adoption and implementation of Cloud, AI and Digital Assets (e.g. Blockchain, Crypto etc.) across all operating entities. This role is established in the second line of defense and requires collaboration across both IT, CISO, Data Office, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Emerging Technology risks. An excellent understanding of the evolving regulatory landscape in the US and EU is vital for success in this role. Director, Emerging Technology Risk monitors activities to minimize the company's exposure to emerging technology and information risk. Activities may include technical risk analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions. The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk reviews, review of IT or Business initiatives, Review and challenge activities, Risk reporting, development of technical risk framework and methodologies. Essential Functions/Responsibility Statements: Establish themselves as the second line of defense subject matter expert for key stakeholders in the management of emerging technology risks across all operating entities Prepare information to enable governance committees / working groups in the management oversight of emerging technology risks Participate in relevant governance committees and working groups as a delegate of the Head of Technology Initiate timely escalations to the Head of Technology and to the leadership team Identify and assess technology and cybersecurity risks associated with emerging technologies including Cloud, AI, IoT, Blockchain and others and counsel business units managers, CISO and/or IT GRC stakeholders on risk management issues to ensure awareness and accountability for emerging technology risks Develop and implement a technical risk management governance, framework to enable the strategic business direction of the organization Ensure the updating of existing policies and framework or develop new ones that steer the safe and sound adoption of emerging technologies across the organization Participate in the independent and ongoing risk oversight of key technology components of the firm's digital transformation initiatives. Additionally, coordinate oversight of key emerging technology risks Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite Monitor emerging technology trends and evaluate potential impacts to business strategy; provide documented analytical insights of the risk horizon, while ensuring a sound operational and compliance control environment through establishment of a system of effective and sustainable internal controls Participate in evaluation of new products / Business changes / projects and assess related emerging technology risks and impact to the technology risk profile Participate in the evaluation and management of risks related to third-party suppliers involved in technology projects related to the deployment of emerging technology or where emerging technologies introduced by third parties are a key component of the business activities Advice on remediation of regulatory findings, correction of any inconsistencies and monitors resolution. Manage, oversee and contribute to targeted risk reviews designed to evaluate emerging technology risks and their effective and sustainable mitigation Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute Manage delivery timelines and develop materials to ensure second line of defense independent opinion appropriately represented during committee meetings, external exams and internal audits. Ensure all activities and deliverables achieve their timeliness, quality and accuracy service levels. Collaborate with other second line of defense functions such as Operational Risk, Model Risk, Compliance etc. on common priorities and strategic initiatives Provides second line of defense leadership and subject matter expertise during response to major technology or cyber incidents and coordinates second line of defense engagement and response of incident / crisis managers Recruits, develops, and manages talent to create within the organization a culture of leadership, performance, and accountability. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Master's Degree in related technical disciplines. Pref Work Experience: Practitioner and management experience in one or more areas of Emerging Technology Risks Overall professional experience of 10+ years or more in emerging technology or cybersecurity risk management roles in a matrix organization Experience within a highly regulated environment such as the financial services industry Technical Skills: Cloud Security Architecture Patterns Secure Application Development / DevSecOps / Containerization Encryption / Tokenization Identity and Access Management Network / Firewall Management Vulnerability Management / Patching Artificial Intelligence Digital assets Competencies and Abilities: Demonstrated expertise and track record in technology risk management segment, and ability to perform at an advanced level of competence. Advanced knowledge of technical risk management best practices and how to implement them. Ability to engage effectively with both senior management and operational teams A keen sense of risk anticipation with attention to details and an ingrained ability to connect the dots and challenge status quo An execution and solution focus risk mindset with an ability to push the needle forward even with ambiguous or incomplete information Ability to direct, train and guide peers, subordinates and management. A team player who can coordinate and drive consensus among different teams and stakeholders having varying viewpoints Ability to build relationships, influencing and negotiations across diverse stakeholders across the lines of defense, handle conflict resolution with other groups to ensure appropriate risk management decisions are made. Ability to adjust to new developments/changing circumstances. Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management. Ability to collaborate with multidisciplinary teams. Ability to multi-task and adapt/adjust to multiple demands and competing priorities. Ability to maintain and report on confidential information in an appropriate manner. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to effectively interact with the executive management and vendors. Ability to demonstrate sound judgement and critical thinking Excellent written and oral communication skills. Excellent analytical, organizational and project management skills. Strong leadership, supervisory, and customer service skills. Strong risk, process, and control validation and/or assessment skills click apply for full job details
05/26/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director of Emerging Technology Risk within the Technology and Information Risk Management organization at Santander US and Santander Bank NA is responsible for ongoing oversight, assessment, management and reporting of technology and cybersecurity risks associated with the adoption and implementation of Cloud, AI and Digital Assets (e.g. Blockchain, Crypto etc.) across all operating entities. This role is established in the second line of defense and requires collaboration across both IT, CISO, Data Office, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Emerging Technology risks. An excellent understanding of the evolving regulatory landscape in the US and EU is vital for success in this role. Director, Emerging Technology Risk monitors activities to minimize the company's exposure to emerging technology and information risk. Activities may include technical risk analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions. The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk reviews, review of IT or Business initiatives, Review and challenge activities, Risk reporting, development of technical risk framework and methodologies. Essential Functions/Responsibility Statements: Establish themselves as the second line of defense subject matter expert for key stakeholders in the management of emerging technology risks across all operating entities Prepare information to enable governance committees / working groups in the management oversight of emerging technology risks Participate in relevant governance committees and working groups as a delegate of the Head of Technology Initiate timely escalations to the Head of Technology and to the leadership team Identify and assess technology and cybersecurity risks associated with emerging technologies including Cloud, AI, IoT, Blockchain and others and counsel business units managers, CISO and/or IT GRC stakeholders on risk management issues to ensure awareness and accountability for emerging technology risks Develop and implement a technical risk management governance, framework to enable the strategic business direction of the organization Ensure the updating of existing policies and framework or develop new ones that steer the safe and sound adoption of emerging technologies across the organization Participate in the independent and ongoing risk oversight of key technology components of the firm's digital transformation initiatives. Additionally, coordinate oversight of key emerging technology risks Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite Monitor emerging technology trends and evaluate potential impacts to business strategy; provide documented analytical insights of the risk horizon, while ensuring a sound operational and compliance control environment through establishment of a system of effective and sustainable internal controls Participate in evaluation of new products / Business changes / projects and assess related emerging technology risks and impact to the technology risk profile Participate in the evaluation and management of risks related to third-party suppliers involved in technology projects related to the deployment of emerging technology or where emerging technologies introduced by third parties are a key component of the business activities Advice on remediation of regulatory findings, correction of any inconsistencies and monitors resolution. Manage, oversee and contribute to targeted risk reviews designed to evaluate emerging technology risks and their effective and sustainable mitigation Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute Manage delivery timelines and develop materials to ensure second line of defense independent opinion appropriately represented during committee meetings, external exams and internal audits. Ensure all activities and deliverables achieve their timeliness, quality and accuracy service levels. Collaborate with other second line of defense functions such as Operational Risk, Model Risk, Compliance etc. on common priorities and strategic initiatives Provides second line of defense leadership and subject matter expertise during response to major technology or cyber incidents and coordinates second line of defense engagement and response of incident / crisis managers Recruits, develops, and manages talent to create within the organization a culture of leadership, performance, and accountability. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Master's Degree in related technical disciplines. Pref Work Experience: Practitioner and management experience in one or more areas of Emerging Technology Risks Overall professional experience of 10+ years or more in emerging technology or cybersecurity risk management roles in a matrix organization Experience within a highly regulated environment such as the financial services industry Technical Skills: Cloud Security Architecture Patterns Secure Application Development / DevSecOps / Containerization Encryption / Tokenization Identity and Access Management Network / Firewall Management Vulnerability Management / Patching Artificial Intelligence Digital assets Competencies and Abilities: Demonstrated expertise and track record in technology risk management segment, and ability to perform at an advanced level of competence. Advanced knowledge of technical risk management best practices and how to implement them. Ability to engage effectively with both senior management and operational teams A keen sense of risk anticipation with attention to details and an ingrained ability to connect the dots and challenge status quo An execution and solution focus risk mindset with an ability to push the needle forward even with ambiguous or incomplete information Ability to direct, train and guide peers, subordinates and management. A team player who can coordinate and drive consensus among different teams and stakeholders having varying viewpoints Ability to build relationships, influencing and negotiations across diverse stakeholders across the lines of defense, handle conflict resolution with other groups to ensure appropriate risk management decisions are made. Ability to adjust to new developments/changing circumstances. Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management. Ability to collaborate with multidisciplinary teams. Ability to multi-task and adapt/adjust to multiple demands and competing priorities. Ability to maintain and report on confidential information in an appropriate manner. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to effectively interact with the executive management and vendors. Ability to demonstrate sound judgement and critical thinking Excellent written and oral communication skills. Excellent analytical, organizational and project management skills. Strong leadership, supervisory, and customer service skills. Strong risk, process, and control validation and/or assessment skills click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Sr. Director, Product Management, DevX - Operational Intelligence & Observability Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The operational intelligence and observability team within our Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well-governed, and secure. This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets. The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets. This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 9 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management Plano, TX: $245,100 - $279,800 for Sr. Dir, Product Management Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management San Francisco, CA: $294,100 - $335,700 for Sr. Dir, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/26/2026
Full time
Sr. Director, Product Management, DevX - Operational Intelligence & Observability Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The operational intelligence and observability team within our Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well-governed, and secure. This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets. The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets. This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 9 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management Plano, TX: $245,100 - $279,800 for Sr. Dir, Product Management Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management San Francisco, CA: $294,100 - $335,700 for Sr. Dir, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Description Aramark Healthcare+ is seeking Food Service Director candiates to join their at Community Heart and Vascular Hospital in Indianpolis, IN . The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
05/26/2026
Full time
Job Description Aramark Healthcare+ is seeking Food Service Director candiates to join their at Community Heart and Vascular Hospital in Indianpolis, IN . The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Property Adjuster, you will work w ithin defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. Confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognize and empathize with members' life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX and Tampa, FL. Relocation assistance is not available for this position. This position is for the Denver, CO, Metro area. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identify subrogation potential resulting from unusual characteristics. Identify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate. Determine coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determine and negotiate moderate complexity claims settlement. Develop recommendations and collaborate with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintain accurate, thorough, and current claim file documentation throughout the claims process. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Apply working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serve as an informal resource for team members. Recognize and address jurisdictional challenges such as applicable legislation and construction considerations. Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Currently reside in the Denver, CO, Metro area. Experience handling water loss claims including water mitigation, water loss estimating and reconciliation. Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX). Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.). Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement). Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing). Proficiency in Xactimate (Level 1 and/or Level 2 certification). Experience in a call center environment. Currently hold an active Adjuster License. Bachelor's degree. US military experience through military service or a military spouse/domestic partner. Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Property Adjuster, you will work w ithin defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. Confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognize and empathize with members' life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX and Tampa, FL. Relocation assistance is not available for this position. This position is for the Denver, CO, Metro area. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identify subrogation potential resulting from unusual characteristics. Identify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate. Determine coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determine and negotiate moderate complexity claims settlement. Develop recommendations and collaborate with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintain accurate, thorough, and current claim file documentation throughout the claims process. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Apply working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serve as an informal resource for team members. Recognize and address jurisdictional challenges such as applicable legislation and construction considerations. Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Currently reside in the Denver, CO, Metro area. Experience handling water loss claims including water mitigation, water loss estimating and reconciliation. Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX). Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.). Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement). Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing). Proficiency in Xactimate (Level 1 and/or Level 2 certification). Experience in a call center environment. Currently hold an active Adjuster License. Bachelor's degree. US military experience through military service or a military spouse/domestic partner. Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Business Rules Analyst Lead, you will lead in facilitating business requirements by means of design, workflow analyses and facilitated discussions with end users. Detailed understanding of supported technology to both manage and facilitate business needs when required. Translates users' business requirements for complex projects into detailed functional designs for development, testing and implementation. Applies methodologies and prepares detailed specifications and related documentation. Assists business partners with the identification and documentation of business rules. Ensures that rules and associated metadata are governed appropriately while stored within a single source of truth. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Tampa, FL or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Develops and defines business scope for enhancement projects, independently builds and/or deploys highly complex business rules/configuration changes to all test/prod environments. Designs and maintains rules and transformations for tools supported and being primary resource for system changes and project work related to systems supported, designing impacts and enhancement assessments of changes. Mentors and provides oversight to others on tools and techniques of build/deploy processes and business process impacts. Leads large scale implementations and projects that impact managed tools. Leads cross functional teams to improve, synchronize, and integrate process controls and automation. Understands and communicates impacts of connection points across and between tools supported, identifying enhancement and develop activities to improve business performance. Configures and manages application to facilitate business user needs, designing reporting, support issue and root cause and work directly with IT to resolve. Analyzes and designs complex specifications for team member execution. Viewed as a subject matter expert regarding process controls, application usage and user requirements. Anticipates quality issues and takes proactive action to ensure their resolution. Acts as a liaison and influences the development and support teams in aligning projects to release environments and resolving conflicts. Influences and advises on soundness of rollout plans, impacted parties and scheduling and capacity needs. Experience in gathering and authoring Business Requirements and solutions for large scale complex projects. Prioritizes, assigns, and monitors work assignments under the direction of management. Maintains the Business Rules Repository and the enforcement of data governance requirements for all rule data housed within the application. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience overseeing and leading needs assessment initiatives and their translation into technology solutions, including 4 years of experience in data management, data quality, or a business application function; OR Advanced degree in Information Management, Information Studies or related field with 6 years of experience overseeing and leading needs assessments and their translation into technology solutions, including 2 years of experience in data management, data quality, or a business application function. Extensive experience leveraging data to drive technology solutions and meeting business requirements. Experience overseeing the gathering and authoring of Business Requirements and solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated management or execution of a technology solution in subject area of support. Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies. Demonstrated ability to lead and coach others in understanding and translating needs into requirements. Expert knowledge of relevant regulatory rules, industry regulations, risk management practices, and regulatory data sources. What sets you apart: US military experience through military service or a military spouse/domestic partner. Experience with Onit, NetDocs, Application Development and / or other programming languages such as Liquid or SQL. Background in legal workflow management, knowledge in claims litigation and enterprise litigation. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Business Rules Analyst Lead, you will lead in facilitating business requirements by means of design, workflow analyses and facilitated discussions with end users. Detailed understanding of supported technology to both manage and facilitate business needs when required. Translates users' business requirements for complex projects into detailed functional designs for development, testing and implementation. Applies methodologies and prepares detailed specifications and related documentation. Assists business partners with the identification and documentation of business rules. Ensures that rules and associated metadata are governed appropriately while stored within a single source of truth. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Tampa, FL or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Develops and defines business scope for enhancement projects, independently builds and/or deploys highly complex business rules/configuration changes to all test/prod environments. Designs and maintains rules and transformations for tools supported and being primary resource for system changes and project work related to systems supported, designing impacts and enhancement assessments of changes. Mentors and provides oversight to others on tools and techniques of build/deploy processes and business process impacts. Leads large scale implementations and projects that impact managed tools. Leads cross functional teams to improve, synchronize, and integrate process controls and automation. Understands and communicates impacts of connection points across and between tools supported, identifying enhancement and develop activities to improve business performance. Configures and manages application to facilitate business user needs, designing reporting, support issue and root cause and work directly with IT to resolve. Analyzes and designs complex specifications for team member execution. Viewed as a subject matter expert regarding process controls, application usage and user requirements. Anticipates quality issues and takes proactive action to ensure their resolution. Acts as a liaison and influences the development and support teams in aligning projects to release environments and resolving conflicts. Influences and advises on soundness of rollout plans, impacted parties and scheduling and capacity needs. Experience in gathering and authoring Business Requirements and solutions for large scale complex projects. Prioritizes, assigns, and monitors work assignments under the direction of management. Maintains the Business Rules Repository and the enforcement of data governance requirements for all rule data housed within the application. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience overseeing and leading needs assessment initiatives and their translation into technology solutions, including 4 years of experience in data management, data quality, or a business application function; OR Advanced degree in Information Management, Information Studies or related field with 6 years of experience overseeing and leading needs assessments and their translation into technology solutions, including 2 years of experience in data management, data quality, or a business application function. Extensive experience leveraging data to drive technology solutions and meeting business requirements. Experience overseeing the gathering and authoring of Business Requirements and solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated management or execution of a technology solution in subject area of support. Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies. Demonstrated ability to lead and coach others in understanding and translating needs into requirements. Expert knowledge of relevant regulatory rules, industry regulations, risk management practices, and regulatory data sources. What sets you apart: US military experience through military service or a military spouse/domestic partner. Experience with Onit, NetDocs, Application Development and / or other programming languages such as Liquid or SQL. Background in legal workflow management, knowledge in claims litigation and enterprise litigation. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
