Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: The Retreat at Canton is seeking an Assistant Family Experience Director to join their team! The Assistant Family Experience Director reports directly to the Wellness Director. Shift Details Mon-Fri ; Every other weekend required PURPOSE Scheduling The Assistant Family Experience Director is responsible for providing leadership and management support of the Assisted Living, Memory Care, and Programming. The AFED is a working leader in the day to day operations directly supervising and assisting the Assisted Living and Memory Care team. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors' lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace. PRINCIPLE DUTIES AND RESPONSIBILITIES Scheduling Resident Care Supports with the Planning, organizing, developing the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations Assist with facilitating the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices Assist with maintaining updated Resident Service Information (via book and/or electronic database) according to Phoenix policy Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels Participates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available through the day and evening with resident care associate participation Understands the recognition of resident changes in condition, takes appropriate action SKILLS AND ABILITIES Scheduling Demonstrated ability to schedule, orientate and train staff Understanding of infection control procedures Demonstrate the ability to Plan and Organize Demonstrate the ability to Multi task and Manage Stress Proficient in using MS Office Understands and assist with development and implementation of Personalized Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools Is proficient in time management skills and adherence to deadlines Has exceptional grammar and documentation skills Understands basic concepts of risk management Requirements: EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION Education: Associate degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred. 1 - 3 years department supervisory experience in senior living/skilled nursing as well as demonstrated supervisory skills which may include supervising and responsibility of shift/daily operations Must have demonstrated Leadership capabilities Extensive knowledge and experience in Assisted Living industry and Dementia care SKILLS AND ABILITIES Scheduling Demonstrated ability to schedule, orientate and train staff Understanding of infection control procedures Demonstrate the ability to Plan and Organize Demonstrate the ability to Multi task and Manage Stress Proficient in using MS Office Understands and assist with development and implementation of Personalized Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools Is proficient in time management skills and adherence to deadlines Has exceptional grammar and documentation skills Understands basic concepts of risk management PHYSICAL REQUIREMENTS In an 8 hour workday, associate may stand / walk: Hours at one time: 0 - 2 Total hours/ day: 4 - 6 In an 8 hour workday, associate may sit: Hours at one time: 0 - 1 Total hours/ day: 2 - 4 In an 8 hour workday, associate may drive: 30-60 minutes, 1 - 2 times a week Associate will support / assist: (Maximum lbs) Frequency: 100 lbs Occasionally: 200 lbs Associate will lift / carry (Maximum lbs) Frequency: 40 lbs Occasionally: 70 lbs Height of lift: 3 - 4 feet Distance of carry: 30 yards Associate will use hands for repetitive: Simple grasping, pushing, and pulling, fine manipulation Associate should be able to: Bend: Frequently Squat: Frequently Kneel: Frequently Climb:Frequently Reach:Occasionally, 3 feet PI1a24409cee87-0340
09/05/2025
Full time
Description: The Retreat at Canton is seeking an Assistant Family Experience Director to join their team! The Assistant Family Experience Director reports directly to the Wellness Director. Shift Details Mon-Fri ; Every other weekend required PURPOSE Scheduling The Assistant Family Experience Director is responsible for providing leadership and management support of the Assisted Living, Memory Care, and Programming. The AFED is a working leader in the day to day operations directly supervising and assisting the Assisted Living and Memory Care team. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors' lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace. PRINCIPLE DUTIES AND RESPONSIBILITIES Scheduling Resident Care Supports with the Planning, organizing, developing the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations Assist with facilitating the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices Assist with maintaining updated Resident Service Information (via book and/or electronic database) according to Phoenix policy Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels Participates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available through the day and evening with resident care associate participation Understands the recognition of resident changes in condition, takes appropriate action SKILLS AND ABILITIES Scheduling Demonstrated ability to schedule, orientate and train staff Understanding of infection control procedures Demonstrate the ability to Plan and Organize Demonstrate the ability to Multi task and Manage Stress Proficient in using MS Office Understands and assist with development and implementation of Personalized Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools Is proficient in time management skills and adherence to deadlines Has exceptional grammar and documentation skills Understands basic concepts of risk management Requirements: EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION Education: Associate degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred. 1 - 3 years department supervisory experience in senior living/skilled nursing as well as demonstrated supervisory skills which may include supervising and responsibility of shift/daily operations Must have demonstrated Leadership capabilities Extensive knowledge and experience in Assisted Living industry and Dementia care SKILLS AND ABILITIES Scheduling Demonstrated ability to schedule, orientate and train staff Understanding of infection control procedures Demonstrate the ability to Plan and Organize Demonstrate the ability to Multi task and Manage Stress Proficient in using MS Office Understands and assist with development and implementation of Personalized Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools Is proficient in time management skills and adherence to deadlines Has exceptional grammar and documentation skills Understands basic concepts of risk management PHYSICAL REQUIREMENTS In an 8 hour workday, associate may stand / walk: Hours at one time: 0 - 2 Total hours/ day: 4 - 6 In an 8 hour workday, associate may sit: Hours at one time: 0 - 1 Total hours/ day: 2 - 4 In an 8 hour workday, associate may drive: 30-60 minutes, 1 - 2 times a week Associate will support / assist: (Maximum lbs) Frequency: 100 lbs Occasionally: 200 lbs Associate will lift / carry (Maximum lbs) Frequency: 40 lbs Occasionally: 70 lbs Height of lift: 3 - 4 feet Distance of carry: 30 yards Associate will use hands for repetitive: Simple grasping, pushing, and pulling, fine manipulation Associate should be able to: Bend: Frequently Squat: Frequently Kneel: Frequently Climb:Frequently Reach:Occasionally, 3 feet PI1a24409cee87-0340
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Associate Director of Health Promotion Programs will join NCOA at a time of dynamic growth. POSITION SUMMARY The National Council on Aging (NCOA) is committed to improving the health and well-being of older adults and adults with disabilities. Through our Center for Healthy Aging (CHA), we support the delivery and sustainability of evidence-based programs through two National Resource Centers funded by the Administration for Community Living: The National Chronic Disease Self-Management Education Resource Center and the National Falls Prevention Resource Center. We are seeking an experienced and motivated Associate Director of Health Promotion Programs to join our CHA team. The Associate Director plays a key role in coordinating program activities, providing technical assistance, resource development, and building the capacity of partners to implement and sustain evidence-based health promotion and disease prevention programs. This position works under the supervision of the Director of Health Promotion Programs, collaborating closely with directors, project specialists, and external stakeholders. The Associate Director provides subject matter expertise in adult health promotion, with a strong focus on chronic disease self-management, falls prevention, business acumen, and sustainable community health strategies. The ideal candidate brings deep content expertise, outstanding project management skills, and a passion for health equity and aging services. Positions at this level typically report to a director or senior director and require advanced knowledge and experience as well as some management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have five or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Program Support and Coordination Assist with the day-to-day coordination and implementation of programmatic activities for the Center for Healthy Aging, two National Resource Centers. Contribute to the development and tracking of work plans, timelines, and deliverables. Support performance monitoring and continuous quality improvement across CHA initiatives. Help manage and respond to partner requests and inquiries in a timely and solution-focused manner. Expand impact by supporting the social impact goals. Technical Assistance and Capacity Building Co-facilitate technical assistance efforts to help state and community-based organizations implement and sustain evidence-based programs. Provide subject matter expertise in chronic disease self-management, falls prevention, and sustainability strategies. Lead and manage the development and delivery of webinars, office hours, toolkits, and other learning opportunities for grantees. Maintain up-to-date knowledge of partner activities and national best practices. Resource Development and Dissemination Lead and manage resource development deliverables in collaboration with key CHA colleagues Contribute to the development of written and digital resources, including fact sheets, implementation guides, success stories, and toolkits. Assist in organizing and facilitating national live webinars, recorded content, training series, and conferences such as the NCOA Age+Action Conference. Outreach and Engagement Represent CHA and NCOA at national and state-level events as needed. Support relationship-building grantees, national partners, community organizations, and federal agencies. Contribute to efforts that strengthen community-clinical linkages and advocate for program expansion. Reporting and Continuous Improvement Support grant-related activities, including data collection, narrative and performance reporting, and compliance tracking. Develop reports, such as issue briefs and ACL semi-annual grant progress reports to meet funding requirements. Assist with proposal writing and the development of new initiatives in collaboration with senior staff. Participating in evaluation activities and ensuring continuous quality improvement feedback is integrated into programming. Other Responsibilities Supervise project specialists or interns as needed. Stay informed about current trends and developments in aging, public health, and evidence-based programs. Ability to serve as an effective Ambassador for NCOA. Other responsibilities as required. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required, preferably in public health, aging services, social services, gerontology, business, behavioral health or a related field. Master's degree preferred. A minimum of five (5) years of relevant experience, ideally in public health or aging services. Demonstrated experience with project coordination or management in nonprofit or government-funded environments. Excellent written and verbal communication skills; comfortable presenting in webinars and conferences. Knowledge of the aging services network, chronic disease prevention, falls prevention, and/or evidence-based programming. Understanding of grant-funded programs, reporting requirements, and evaluation methods. Strong interpersonal skills and ability to collaborate with diverse stakeholders. Proficiency in Microsoft Office Suite and familiarity with tools like Salesforce, Asana, and webinar platforms (preferred). Willingness and ability to participate in anticipated in-state and out-of-state travel, including overnight travel, as requested (up to 10-15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to sit or use a standing desk. Occasionally required to walk. Occasionally required to reach with hands and arms. Frequently required to talk or listen. Occasionally required to bend, lift or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. SELECTION PROCESS We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. NCOA offers generous benefits, including: Medical, Dental, Vision, STD, LTD insurances Paid vacation, sick, and other types of leave 403(b) Retirement plan Hybrid remote work options And more! NCOA is an Equal Employment Opportunity Employer PI7c5bbe63815b-3514
09/05/2025
Full time
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Associate Director of Health Promotion Programs will join NCOA at a time of dynamic growth. POSITION SUMMARY The National Council on Aging (NCOA) is committed to improving the health and well-being of older adults and adults with disabilities. Through our Center for Healthy Aging (CHA), we support the delivery and sustainability of evidence-based programs through two National Resource Centers funded by the Administration for Community Living: The National Chronic Disease Self-Management Education Resource Center and the National Falls Prevention Resource Center. We are seeking an experienced and motivated Associate Director of Health Promotion Programs to join our CHA team. The Associate Director plays a key role in coordinating program activities, providing technical assistance, resource development, and building the capacity of partners to implement and sustain evidence-based health promotion and disease prevention programs. This position works under the supervision of the Director of Health Promotion Programs, collaborating closely with directors, project specialists, and external stakeholders. The Associate Director provides subject matter expertise in adult health promotion, with a strong focus on chronic disease self-management, falls prevention, business acumen, and sustainable community health strategies. The ideal candidate brings deep content expertise, outstanding project management skills, and a passion for health equity and aging services. Positions at this level typically report to a director or senior director and require advanced knowledge and experience as well as some management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have five or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Program Support and Coordination Assist with the day-to-day coordination and implementation of programmatic activities for the Center for Healthy Aging, two National Resource Centers. Contribute to the development and tracking of work plans, timelines, and deliverables. Support performance monitoring and continuous quality improvement across CHA initiatives. Help manage and respond to partner requests and inquiries in a timely and solution-focused manner. Expand impact by supporting the social impact goals. Technical Assistance and Capacity Building Co-facilitate technical assistance efforts to help state and community-based organizations implement and sustain evidence-based programs. Provide subject matter expertise in chronic disease self-management, falls prevention, and sustainability strategies. Lead and manage the development and delivery of webinars, office hours, toolkits, and other learning opportunities for grantees. Maintain up-to-date knowledge of partner activities and national best practices. Resource Development and Dissemination Lead and manage resource development deliverables in collaboration with key CHA colleagues Contribute to the development of written and digital resources, including fact sheets, implementation guides, success stories, and toolkits. Assist in organizing and facilitating national live webinars, recorded content, training series, and conferences such as the NCOA Age+Action Conference. Outreach and Engagement Represent CHA and NCOA at national and state-level events as needed. Support relationship-building grantees, national partners, community organizations, and federal agencies. Contribute to efforts that strengthen community-clinical linkages and advocate for program expansion. Reporting and Continuous Improvement Support grant-related activities, including data collection, narrative and performance reporting, and compliance tracking. Develop reports, such as issue briefs and ACL semi-annual grant progress reports to meet funding requirements. Assist with proposal writing and the development of new initiatives in collaboration with senior staff. Participating in evaluation activities and ensuring continuous quality improvement feedback is integrated into programming. Other Responsibilities Supervise project specialists or interns as needed. Stay informed about current trends and developments in aging, public health, and evidence-based programs. Ability to serve as an effective Ambassador for NCOA. Other responsibilities as required. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required, preferably in public health, aging services, social services, gerontology, business, behavioral health or a related field. Master's degree preferred. A minimum of five (5) years of relevant experience, ideally in public health or aging services. Demonstrated experience with project coordination or management in nonprofit or government-funded environments. Excellent written and verbal communication skills; comfortable presenting in webinars and conferences. Knowledge of the aging services network, chronic disease prevention, falls prevention, and/or evidence-based programming. Understanding of grant-funded programs, reporting requirements, and evaluation methods. Strong interpersonal skills and ability to collaborate with diverse stakeholders. Proficiency in Microsoft Office Suite and familiarity with tools like Salesforce, Asana, and webinar platforms (preferred). Willingness and ability to participate in anticipated in-state and out-of-state travel, including overnight travel, as requested (up to 10-15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to sit or use a standing desk. Occasionally required to walk. Occasionally required to reach with hands and arms. Frequently required to talk or listen. Occasionally required to bend, lift or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. SELECTION PROCESS We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. NCOA offers generous benefits, including: Medical, Dental, Vision, STD, LTD insurances Paid vacation, sick, and other types of leave 403(b) Retirement plan Hybrid remote work options And more! NCOA is an Equal Employment Opportunity Employer PI7c5bbe63815b-3514
Candiate Profile JOB SUMMARY: Under the general direction of the County Attorney, the Assistant County Attorney provides legal services to the Board of County Commissioners ('BoCC') and, with BoCC consent, to other elected County offices, the County Manager, department and division heads, and appointed boards, commissions, and committees. The Assistant County Attorney advises on compliance with federal, state, and local laws; drafts and reviews contracts, ordinances, resolutions, and other legal documents; represents the County in judicial, quasi-judicial, and administrative proceedings; and performs professional legal duties in support of County governance, with an emphasis on both transactional work as well as code enforcement actions. PRINCIPAL JOB DUTIES: Legal Advice and Representation Advises the BoCC and other County offices, divisions, departments, boards, committees, and commissions on operations, policies, and programs to ensure compliance with applicable laws, regulations, and orders. Makes presentations to groups and individuals; attends public meetings, including BoCC meetings and those of other County boards, committees, and commissions on a regular or as-requested basis. Reviews, interprets, recommends, and prepares policies, procedures, leases, contracts, and other documents; provides information and responds to questions. Represents the County in code enforcement litigation and various types of administrative hearings and negotiations. Prepares pleadings, motions, briefs, and appellate filings; conducts discovery; prepares witnesses; and presents cases in court, administrative forums, and before the Board of County Commissioners. Evaluates legal claims, appeals, and actions against the County; coordinates with insurers and outside counsel when appropriate. Provides legal guidance on planning matters, affordable and workforce housing, complex acquisitions, construction projects, and zoning code updates. Document Drafting and Review Drafts, reviews and approves for legal sufficiency: ordinances, resolutions, contracts, intergovernmental agreements, deeds, leases, easements, licenses, subdivision improvement agreements, development agreements and other legal instruments. Works with County staff to review land use applications, development agreements and other related legal documents. Research and Analysis Research laws, regulations, case law, and court rules applicable to County matters. Tracks and analyzes changes in Colorado statutes, administrative rules, and case law affecting County operations. Identifies legal risks and provides recommendations consistent with Colorado law and County policy. Specialized Areas of Practice Manages matters relating to land use, planning, zoning, open space, and code enforcement. Advises on public health law and Onsite Water Treatment Regulations. Works with the County Finance Department to ensure compliance with the Local Government Budget Law of Colorado and offers advice on budget and taxation concerns. Supports County staff in drafting, revising, and enforcing land use codes, zoning regulations, and development standards. In coordination with the County's Office of Emergency Management, provides legal guidance related to emergencies, disaster declarations, and disaster recovery efforts. Maintains familiarity with the Wildland-Urban Interface Code, International Fire Code, and other uniform codes, and recommends adoption of regulations or revisions to regulations already adopted by the County. Consults on 1041 and National Environmental Policy Act matters. Counsels the County Assessor's Office on issues and processes relating to property tax appeals. Guides the office of the County Treasurer and Public Trustee on matters pertaining to property tax collections and disbursements, and management of County funds. Interagency and Public Engagement Attends BoCC, Planning Commission, and other public meetings as required. Coordinates with officials from federal, state, and local governments, and public or private entities regarding compliance or mutual interests. Builds and maintains cooperative working relationships with governmental agencies, community groups, and the public. Other Duties Assists in developing and implementing County policies. Provides legal training and presentations to County staff, boards and the public. Performs additional legal duties as assigned by the County Attorney. MINIMUM JOB REQUIREMENTS: REQUIRED EXPERIENCE / EDUCATION Bachelor's Degree from a four-year college or university and graduation from an accredited law school with a JD Degree; and two (2) years of related experience; or an equivalent combination of education and experience. Must be a member of the Bar of the State of Colorado, in good standing, and eligible for admission to the US District and 10th US Circuit courts. Minimum of five years of legal experience, with at least two years in local government civil matters preferred. Equivalent combinations of education and experience may be considered. Licensing/Certification Active member in good standing with the Colorado Bar. Eligible for admission to the U.S. District Court for the District of Colorado and the U.S. Court of Appeals for the Tenth Circuit. Valid Colorado driver's license. KNOWLEDGE, SKILLS & ABILITIES Expertise in Colorado state law as it applies to county government, with emphasis on land use, planning, zoning, code enforcement, and administrative law. Knowledge of rules of evidence, Colorado court rules, and judicial procedures. Ability to draft clear, legally sound documents; conduct complex legal research; and deliver persuasive oral and written advocacy. Strong analytical and problem-solving skills, with the ability to identify risks and provide practical solutions. Ability to work independently, manage multiple priorities, and meet deadlines. Strong interpersonal skills to build effective working relationships with elected officials, division directors, department managers, other employees, opposing counsel and the public. Commitment to ethical standards and professional integrity in public service. NECESSARY SPECIAL REQUIREMENTS: Admission before the Colorado Bar Must have a valid driver's license Must pass a criminal background check Required legal authorization to work - United States citizenship or legal authorization to work in the United States SUPERVISORY: May delegate tasks, instructions and assignments to the Senior Paralegal/Executive Assistant as needed in consultation with the County Attorney. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work primarily occurs in an office setting, with occasional travel for meetings, court appearances, or site visits. Ability to lift up to 30 pounds and perform activities including standing, walking, sitting, bending, and reaching. Requires clear speech, hearing, and vision (corrective devices permitted). POSSIBLE HEALTH RISKS SPECIFIC TO THIS POSITION None The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. EMERGENCY DEPLOYMENT Employees may be temporarily reassigned to perform emergency response or disaster recovery duties within their department or in other County departments during a County-declared emergency or disaster, as authorized under the Clear Creek County Employee Disaster Deployment Policy. Such assignments will align with operational needs and the employee's skills and may occur with limited notice. Deployment assignments require employee agreement, and employees will continue to receive their regular compensation in accordance with County policies and applicable labor laws during such assignments. The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties, and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c). Compensation details: 00 PIc067ddb7cc59-1655 Required Preferred Job Industries Other
09/05/2025
Full time
Candiate Profile JOB SUMMARY: Under the general direction of the County Attorney, the Assistant County Attorney provides legal services to the Board of County Commissioners ('BoCC') and, with BoCC consent, to other elected County offices, the County Manager, department and division heads, and appointed boards, commissions, and committees. The Assistant County Attorney advises on compliance with federal, state, and local laws; drafts and reviews contracts, ordinances, resolutions, and other legal documents; represents the County in judicial, quasi-judicial, and administrative proceedings; and performs professional legal duties in support of County governance, with an emphasis on both transactional work as well as code enforcement actions. PRINCIPAL JOB DUTIES: Legal Advice and Representation Advises the BoCC and other County offices, divisions, departments, boards, committees, and commissions on operations, policies, and programs to ensure compliance with applicable laws, regulations, and orders. Makes presentations to groups and individuals; attends public meetings, including BoCC meetings and those of other County boards, committees, and commissions on a regular or as-requested basis. Reviews, interprets, recommends, and prepares policies, procedures, leases, contracts, and other documents; provides information and responds to questions. Represents the County in code enforcement litigation and various types of administrative hearings and negotiations. Prepares pleadings, motions, briefs, and appellate filings; conducts discovery; prepares witnesses; and presents cases in court, administrative forums, and before the Board of County Commissioners. Evaluates legal claims, appeals, and actions against the County; coordinates with insurers and outside counsel when appropriate. Provides legal guidance on planning matters, affordable and workforce housing, complex acquisitions, construction projects, and zoning code updates. Document Drafting and Review Drafts, reviews and approves for legal sufficiency: ordinances, resolutions, contracts, intergovernmental agreements, deeds, leases, easements, licenses, subdivision improvement agreements, development agreements and other legal instruments. Works with County staff to review land use applications, development agreements and other related legal documents. Research and Analysis Research laws, regulations, case law, and court rules applicable to County matters. Tracks and analyzes changes in Colorado statutes, administrative rules, and case law affecting County operations. Identifies legal risks and provides recommendations consistent with Colorado law and County policy. Specialized Areas of Practice Manages matters relating to land use, planning, zoning, open space, and code enforcement. Advises on public health law and Onsite Water Treatment Regulations. Works with the County Finance Department to ensure compliance with the Local Government Budget Law of Colorado and offers advice on budget and taxation concerns. Supports County staff in drafting, revising, and enforcing land use codes, zoning regulations, and development standards. In coordination with the County's Office of Emergency Management, provides legal guidance related to emergencies, disaster declarations, and disaster recovery efforts. Maintains familiarity with the Wildland-Urban Interface Code, International Fire Code, and other uniform codes, and recommends adoption of regulations or revisions to regulations already adopted by the County. Consults on 1041 and National Environmental Policy Act matters. Counsels the County Assessor's Office on issues and processes relating to property tax appeals. Guides the office of the County Treasurer and Public Trustee on matters pertaining to property tax collections and disbursements, and management of County funds. Interagency and Public Engagement Attends BoCC, Planning Commission, and other public meetings as required. Coordinates with officials from federal, state, and local governments, and public or private entities regarding compliance or mutual interests. Builds and maintains cooperative working relationships with governmental agencies, community groups, and the public. Other Duties Assists in developing and implementing County policies. Provides legal training and presentations to County staff, boards and the public. Performs additional legal duties as assigned by the County Attorney. MINIMUM JOB REQUIREMENTS: REQUIRED EXPERIENCE / EDUCATION Bachelor's Degree from a four-year college or university and graduation from an accredited law school with a JD Degree; and two (2) years of related experience; or an equivalent combination of education and experience. Must be a member of the Bar of the State of Colorado, in good standing, and eligible for admission to the US District and 10th US Circuit courts. Minimum of five years of legal experience, with at least two years in local government civil matters preferred. Equivalent combinations of education and experience may be considered. Licensing/Certification Active member in good standing with the Colorado Bar. Eligible for admission to the U.S. District Court for the District of Colorado and the U.S. Court of Appeals for the Tenth Circuit. Valid Colorado driver's license. KNOWLEDGE, SKILLS & ABILITIES Expertise in Colorado state law as it applies to county government, with emphasis on land use, planning, zoning, code enforcement, and administrative law. Knowledge of rules of evidence, Colorado court rules, and judicial procedures. Ability to draft clear, legally sound documents; conduct complex legal research; and deliver persuasive oral and written advocacy. Strong analytical and problem-solving skills, with the ability to identify risks and provide practical solutions. Ability to work independently, manage multiple priorities, and meet deadlines. Strong interpersonal skills to build effective working relationships with elected officials, division directors, department managers, other employees, opposing counsel and the public. Commitment to ethical standards and professional integrity in public service. NECESSARY SPECIAL REQUIREMENTS: Admission before the Colorado Bar Must have a valid driver's license Must pass a criminal background check Required legal authorization to work - United States citizenship or legal authorization to work in the United States SUPERVISORY: May delegate tasks, instructions and assignments to the Senior Paralegal/Executive Assistant as needed in consultation with the County Attorney. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work primarily occurs in an office setting, with occasional travel for meetings, court appearances, or site visits. Ability to lift up to 30 pounds and perform activities including standing, walking, sitting, bending, and reaching. Requires clear speech, hearing, and vision (corrective devices permitted). POSSIBLE HEALTH RISKS SPECIFIC TO THIS POSITION None The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. EMERGENCY DEPLOYMENT Employees may be temporarily reassigned to perform emergency response or disaster recovery duties within their department or in other County departments during a County-declared emergency or disaster, as authorized under the Clear Creek County Employee Disaster Deployment Policy. Such assignments will align with operational needs and the employee's skills and may occur with limited notice. Deployment assignments require employee agreement, and employees will continue to receive their regular compensation in accordance with County policies and applicable labor laws during such assignments. The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties, and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c). Compensation details: 00 PIc067ddb7cc59-1655 Required Preferred Job Industries Other
Agency on Aging of South Central CT
Orange, Connecticut
HR & Office Assistant Agency on Aging of South Central Connecticut (AOASCC) Are you organized, people-focused, and eager to grow your career? Join AOASCC as our HR & Office Assistant , where you'll support our HR and IT functions, provides project support to CEO and help make our office a welcoming and efficient place for staff. This role is perfect for someone who enjoys variety, thrives on teamwork, and wants to be part of a mission-driven organization that serves older adults and individuals with disabilities. What You'll Do HR & Employee Support Assist with recruiting: scheduling interviews, phone screens, and keeping applicant records up to date. Coordinate onboarding: paperwork, equipment setup, ID badges, and welcome activities. Maintain employee files and ensure compliance with labor law postings. Support employee engagement with birthdays, orientations, and celebrations. Help with HR reporting and projects as needed. Office & Event Support Manage supplies and coordinate with vendors (security, cleaning, coffee, etc.). Keep our SharePoint homepage current with announcements and staff news. Provide occasional front desk coverage. Assist with major agency events like the Caregiver Conference, Art of Aging, and staff celebrations. IT & Systems Support Support onboarding technology needs (equipment tracking, logins, access). Help maintain badge security systems. Provide documentation and project support to the IT Director. What We're Looking For Experience in HR, office administration, or customer service. Strong communication, organization, and multitasking skills. Comfortable with Microsoft Office Suite, Google Workspace, Teams, and Zoom. Bachelor's degree a plus, but not required. Professionalism and confidentiality when handling sensitive information. Valid driver's license and flexibility for occasional early mornings or evening events. Why You'll Love Working Here Mission-driven : Make a real impact in the lives of older adults and people with disabilities. Balance : Standard weekday schedule, with hybrid work option after 6 months. Benefits : Comprehensive health, dental, vision, retirement, and generous PTO. Growth : Gain cross-functional experience in HR, IT, and office operations. Culture : Supportive, collaborative, and people-centered team environment. Location: North Haven, CT Schedule: Full-Time, Monday-Friday, 8:30 a.m.-4:30 p.m. Hybrid Opportunity: This is an in office position but may be eligible to work remote 1 day a week after probationary period. Organization: Agency on Aging of South Central Connecticut (AOASCC) Join us and help make AOASCC a great place to work - while serving our community. Compensation details: 0 Yearly Salary PIa5db35d9564f-8108
09/05/2025
Full time
HR & Office Assistant Agency on Aging of South Central Connecticut (AOASCC) Are you organized, people-focused, and eager to grow your career? Join AOASCC as our HR & Office Assistant , where you'll support our HR and IT functions, provides project support to CEO and help make our office a welcoming and efficient place for staff. This role is perfect for someone who enjoys variety, thrives on teamwork, and wants to be part of a mission-driven organization that serves older adults and individuals with disabilities. What You'll Do HR & Employee Support Assist with recruiting: scheduling interviews, phone screens, and keeping applicant records up to date. Coordinate onboarding: paperwork, equipment setup, ID badges, and welcome activities. Maintain employee files and ensure compliance with labor law postings. Support employee engagement with birthdays, orientations, and celebrations. Help with HR reporting and projects as needed. Office & Event Support Manage supplies and coordinate with vendors (security, cleaning, coffee, etc.). Keep our SharePoint homepage current with announcements and staff news. Provide occasional front desk coverage. Assist with major agency events like the Caregiver Conference, Art of Aging, and staff celebrations. IT & Systems Support Support onboarding technology needs (equipment tracking, logins, access). Help maintain badge security systems. Provide documentation and project support to the IT Director. What We're Looking For Experience in HR, office administration, or customer service. Strong communication, organization, and multitasking skills. Comfortable with Microsoft Office Suite, Google Workspace, Teams, and Zoom. Bachelor's degree a plus, but not required. Professionalism and confidentiality when handling sensitive information. Valid driver's license and flexibility for occasional early mornings or evening events. Why You'll Love Working Here Mission-driven : Make a real impact in the lives of older adults and people with disabilities. Balance : Standard weekday schedule, with hybrid work option after 6 months. Benefits : Comprehensive health, dental, vision, retirement, and generous PTO. Growth : Gain cross-functional experience in HR, IT, and office operations. Culture : Supportive, collaborative, and people-centered team environment. Location: North Haven, CT Schedule: Full-Time, Monday-Friday, 8:30 a.m.-4:30 p.m. Hybrid Opportunity: This is an in office position but may be eligible to work remote 1 day a week after probationary period. Organization: Agency on Aging of South Central Connecticut (AOASCC) Join us and help make AOASCC a great place to work - while serving our community. Compensation details: 0 Yearly Salary PIa5db35d9564f-8108
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description JOB SUMMARY Provides leadership, management and operational oversight to the Medical Staff Services department. The director works collaboratively with the Regional Chief Medical Officer and Medical Staff Leaders to plan, organize, direct and coordinate the programs and activities of the Medical Staff and ensure that the strategies of the Medical Staff are supported and attained, goals and plans are realized and there is adherence to the requirements of regulatory and accreditation bodies that are relevant to the organized Medical Staff. Key administrative departmental relationships include Administration and Quality Management Department. MAJOR JOB RESPONSIBILITIES Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Plans, formulates and recommends policies, procedures, programs and other strategies which will further the objectives and requirements of the Medical Staff members, Medical Staff Office and Credentials Verification Office Coordinates and maintains the Medical Staff governance documents such as the Medical Staff Bylaws (Sections I, II & III) as well as policies and procedures for the Medical Staff Services departments Provides support and resources to the Medical Staff leaders to assist them in carrying out their responsibilities Oversees development of information systems and coordination of information flow with the other hospital departments and committees, Corpus Christi Medical Staff, Allied Health Professionals, Physician Sponsored Healthcare Professionals and the rural Hospital Medical Staff offices JOB STANDARD QUALIFICATIONS A. Education/Skills Bachelor's Degree
09/05/2025
Full time
Description JOB SUMMARY Provides leadership, management and operational oversight to the Medical Staff Services department. The director works collaboratively with the Regional Chief Medical Officer and Medical Staff Leaders to plan, organize, direct and coordinate the programs and activities of the Medical Staff and ensure that the strategies of the Medical Staff are supported and attained, goals and plans are realized and there is adherence to the requirements of regulatory and accreditation bodies that are relevant to the organized Medical Staff. Key administrative departmental relationships include Administration and Quality Management Department. MAJOR JOB RESPONSIBILITIES Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Plans, formulates and recommends policies, procedures, programs and other strategies which will further the objectives and requirements of the Medical Staff members, Medical Staff Office and Credentials Verification Office Coordinates and maintains the Medical Staff governance documents such as the Medical Staff Bylaws (Sections I, II & III) as well as policies and procedures for the Medical Staff Services departments Provides support and resources to the Medical Staff leaders to assist them in carrying out their responsibilities Oversees development of information systems and coordination of information flow with the other hospital departments and committees, Corpus Christi Medical Staff, Allied Health Professionals, Physician Sponsored Healthcare Professionals and the rural Hospital Medical Staff offices JOB STANDARD QUALIFICATIONS A. Education/Skills Bachelor's Degree
Job Summary: In addition to the responsibilities below, this position is also responsible for establishing best practice models; performing strategic planning and designing patient care delivery systems and practice standards in several locations; leading the investigation of patient/family/member concerns regarding patient care and services; partnering with leaders to achieve optimal and safe patient care at home; directing interdisciplinary teams to design assessment tools, interventions, and care management plans that improve member outcomes throughout the continuum of care; managing resource needs in clinical areas to ensure appropriate assignment and utilization; evaluating the use and maintenance of equipment, supplies and medications; assuming accountability for patient and employee safety; maintaining clinical expertise, directing clinical supervision, staff competency and licensing; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Essential Responsibilities: Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact. Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives. Directs continuum of care / care at home operations to support patient care by: approving timelines and developing and/or directing strategy with stakeholders to identify factors contributing to business value; assuming accountability for department performance targets and aligning with market strategies; championing short- and long-term operational initiatives and directing program, services, and/or systems development; aligning human resource management programs (e.g., performance measurement and employee management) with KPs mission and values; designing continuous survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and reviewing prepared audit documentation, information, and reports; and leading the development of budgets for assigned areas (e.g., branch office, staffing, business services departments) and ensuring overall financial performance meets expectations. Ensures standardized care delivery by: partnering with physicians and other clinical leaders to align key care delivery initiatives across KP, providing oversight of all workstreams; assuming accountability for short- and long-term results and performance while ensuring guideline and regulation alignment for service lines or programs; driving cross-functional patient management resolution with internal and external leaders, ensuring consistency and seamless transitions across the continuum of care; anticipating and aligning resources in clinical areas to ensure appropriate assignment and utilization for service lines or programs; directing multidisciplinary continuum of care / care at home team(s) and holding team(s) accountable for performance; ensuring appropriate oversight to maintain high quality contract/vendor relations that provide optimal patient care and medical services for care across the continuum; planning long-term strategic goals and designing emergency preparedness programs and ensuring the departments emergency preparedness and recovery plans are current and that managers and staff are trained and know what is expected during and after an emergency; and providing strategic direction to project teams leading initiatives and ensuring implementation, equitable distribution of resources, and delivery on objectives. Directs improvements to operations and technology processes by: driving KP-wide internal and external strategic projects designed to remediate issues for impacted groups and improve quality, service, affordability, and/or operating efficiency; ensuring clinical teams use standardized tools to identify root causes for escalations, making recommendations, and implementing solutions to improve the performance of operations system processes; and consulting with senior and executive management to identify relevant performance metrics to monitor the success of strategic improvement projects. Minimum Qualifications: Minimum two (2) years of experience in a leadership role with direct reports. Minimum five (5) years of customer or member/patient service experience. Minimum two (2) years of experience managing operational or project budgets. Bachelors degree in a business, nursing, health care, or directly related field AND minimum seven (7) years of experience in business operations, clinical health care, or a directly related field OR minimum ten (10) years of experience in business operations, clinical health care, or a directly related field. Speech-Language Pathologist License (California) required at hire OR Registered Dietitian required at hire OR Registered Dietitian Nutritionist Certification required at hire OR Occupational Therapist License (California) required at hire OR Respiratory Care Practitioner License (California) required at hire OR Physical Therapist License (California) required at hire
09/05/2025
Full time
Job Summary: In addition to the responsibilities below, this position is also responsible for establishing best practice models; performing strategic planning and designing patient care delivery systems and practice standards in several locations; leading the investigation of patient/family/member concerns regarding patient care and services; partnering with leaders to achieve optimal and safe patient care at home; directing interdisciplinary teams to design assessment tools, interventions, and care management plans that improve member outcomes throughout the continuum of care; managing resource needs in clinical areas to ensure appropriate assignment and utilization; evaluating the use and maintenance of equipment, supplies and medications; assuming accountability for patient and employee safety; maintaining clinical expertise, directing clinical supervision, staff competency and licensing; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Essential Responsibilities: Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact. Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives. Directs continuum of care / care at home operations to support patient care by: approving timelines and developing and/or directing strategy with stakeholders to identify factors contributing to business value; assuming accountability for department performance targets and aligning with market strategies; championing short- and long-term operational initiatives and directing program, services, and/or systems development; aligning human resource management programs (e.g., performance measurement and employee management) with KPs mission and values; designing continuous survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and reviewing prepared audit documentation, information, and reports; and leading the development of budgets for assigned areas (e.g., branch office, staffing, business services departments) and ensuring overall financial performance meets expectations. Ensures standardized care delivery by: partnering with physicians and other clinical leaders to align key care delivery initiatives across KP, providing oversight of all workstreams; assuming accountability for short- and long-term results and performance while ensuring guideline and regulation alignment for service lines or programs; driving cross-functional patient management resolution with internal and external leaders, ensuring consistency and seamless transitions across the continuum of care; anticipating and aligning resources in clinical areas to ensure appropriate assignment and utilization for service lines or programs; directing multidisciplinary continuum of care / care at home team(s) and holding team(s) accountable for performance; ensuring appropriate oversight to maintain high quality contract/vendor relations that provide optimal patient care and medical services for care across the continuum; planning long-term strategic goals and designing emergency preparedness programs and ensuring the departments emergency preparedness and recovery plans are current and that managers and staff are trained and know what is expected during and after an emergency; and providing strategic direction to project teams leading initiatives and ensuring implementation, equitable distribution of resources, and delivery on objectives. Directs improvements to operations and technology processes by: driving KP-wide internal and external strategic projects designed to remediate issues for impacted groups and improve quality, service, affordability, and/or operating efficiency; ensuring clinical teams use standardized tools to identify root causes for escalations, making recommendations, and implementing solutions to improve the performance of operations system processes; and consulting with senior and executive management to identify relevant performance metrics to monitor the success of strategic improvement projects. Minimum Qualifications: Minimum two (2) years of experience in a leadership role with direct reports. Minimum five (5) years of customer or member/patient service experience. Minimum two (2) years of experience managing operational or project budgets. Bachelors degree in a business, nursing, health care, or directly related field AND minimum seven (7) years of experience in business operations, clinical health care, or a directly related field OR minimum ten (10) years of experience in business operations, clinical health care, or a directly related field. Speech-Language Pathologist License (California) required at hire OR Registered Dietitian required at hire OR Registered Dietitian Nutritionist Certification required at hire OR Occupational Therapist License (California) required at hire OR Respiratory Care Practitioner License (California) required at hire OR Physical Therapist License (California) required at hire
Job Description Aramark Healthcare is currently seeking an Dietary Manager to join our team at UPH Clarke County Hospital in Osceola, IA . The Dietary Manager will be responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Sign-on Bonus $2,000 Job Responsibilities Leadership Use Aramark's coaching model to engage and develop team members to their fullest potential Reward and recognize employees Ensure individual and team performance meets objectives and client expectations Plan and lead daily team briefings Ensure safety and sanitation standards in all operations Client Relationship Identify client needs and communicate operational progress Financial Performance Ensure the completion and maintenance of P&L statements Deliver client and company financial targets Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity Bring value through efficient operations, appropriate cost controls, and profit management Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensure entire team is trained and able to implement Supervise team regarding production, quality and control Compliance Maintain a safe and healthy environment for clients, customers and employees Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 1 year of experience Requires at least 1 year of experience in a management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
09/05/2025
Full time
Job Description Aramark Healthcare is currently seeking an Dietary Manager to join our team at UPH Clarke County Hospital in Osceola, IA . The Dietary Manager will be responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Sign-on Bonus $2,000 Job Responsibilities Leadership Use Aramark's coaching model to engage and develop team members to their fullest potential Reward and recognize employees Ensure individual and team performance meets objectives and client expectations Plan and lead daily team briefings Ensure safety and sanitation standards in all operations Client Relationship Identify client needs and communicate operational progress Financial Performance Ensure the completion and maintenance of P&L statements Deliver client and company financial targets Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity Bring value through efficient operations, appropriate cost controls, and profit management Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensure entire team is trained and able to implement Supervise team regarding production, quality and control Compliance Maintain a safe and healthy environment for clients, customers and employees Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 1 year of experience Requires at least 1 year of experience in a management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Bank Disputes Specialist on our Reconciliation team you will, within defined guidelines and framework, protect the financial interests of USAA and our members by thoroughly investigating and resolving complex and moderately complex fraud and non-fraud transactional disputes filed by members on their credit cards, debit cards and deposit accounts in compliance with federal and state Laws, Rules, and Regulations (LRRs). Attempt to recover funds in accordance with payment association rules (Visa, Amex, NACHA, Zelle, etc.), engage in customer service activities to satisfy member requests and provide dispute resolution outcomes and operate in a highly regulated environment where performance is measured by quality and productivity metrics aligned to business scorecards. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Under direct supervision, completes reasonable investigations of moderately complex Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes while consistently ensuring regulatory compliance. Utilizes developing problem-solving skills and knowledge of Laws, Rules and Regulations (LRRs) and payment association rules (Visa, Amex, NACHA, Zelle, etc.) to research, resolve and recovery funds for disputed activity. Responsible for determining card holder liability based on results of a reasonable investigation. Processes recovery attempts through chargebacks, representments and arbitrations. Processes account credits/debits when necessary, in accordance with regulatory requirements. Documents the results of a reasonable investigation within the appropriate case management system. May contact members for additional information or when requested to assist with completing a reasonable investigation. May work control or exception functions associated with Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 1 year of customer contact experience in a financial services organization to include dispute possessing and/or conflict resolution. 1 year of analytical problem-solving experience. Experience working under Federal Banking Regulations to include Regulation E, Regulation Z and/or UDAAP. What sets you apart: 6+ months working in USAA Disputes Organization 1+ years of General Ledger experience in a financial institute Familiarity with DCC, Fidelity and Oracle systems Experience working in specific systems and tools (to include Windows operating system environment, Microsoft Office, Fidelity and/or Visa Online). US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $43,680.00-$67,840.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Bank Disputes Specialist on our Reconciliation team you will, within defined guidelines and framework, protect the financial interests of USAA and our members by thoroughly investigating and resolving complex and moderately complex fraud and non-fraud transactional disputes filed by members on their credit cards, debit cards and deposit accounts in compliance with federal and state Laws, Rules, and Regulations (LRRs). Attempt to recover funds in accordance with payment association rules (Visa, Amex, NACHA, Zelle, etc.), engage in customer service activities to satisfy member requests and provide dispute resolution outcomes and operate in a highly regulated environment where performance is measured by quality and productivity metrics aligned to business scorecards. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Under direct supervision, completes reasonable investigations of moderately complex Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes while consistently ensuring regulatory compliance. Utilizes developing problem-solving skills and knowledge of Laws, Rules and Regulations (LRRs) and payment association rules (Visa, Amex, NACHA, Zelle, etc.) to research, resolve and recovery funds for disputed activity. Responsible for determining card holder liability based on results of a reasonable investigation. Processes recovery attempts through chargebacks, representments and arbitrations. Processes account credits/debits when necessary, in accordance with regulatory requirements. Documents the results of a reasonable investigation within the appropriate case management system. May contact members for additional information or when requested to assist with completing a reasonable investigation. May work control or exception functions associated with Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 1 year of customer contact experience in a financial services organization to include dispute possessing and/or conflict resolution. 1 year of analytical problem-solving experience. Experience working under Federal Banking Regulations to include Regulation E, Regulation Z and/or UDAAP. What sets you apart: 6+ months working in USAA Disputes Organization 1+ years of General Ledger experience in a financial institute Familiarity with DCC, Fidelity and Oracle systems Experience working in specific systems and tools (to include Windows operating system environment, Microsoft Office, Fidelity and/or Visa Online). US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $43,680.00-$67,840.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner, you will be responsible to adjust complex bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Adjusts complex auto and homeowner bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Serves as a resource for team members on complex claims. Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto claims and injury adjusting experience. Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Advanced negotiation, investigation, communication, and conflict resolution skills. Demonstrated strong time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years of catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) Experience handling UM/UIM injury claims College Degree (Bachelor's or higher). Insurance Designation. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PandoLogic.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner, you will be responsible to adjust complex bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Adjusts complex auto and homeowner bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Serves as a resource for team members on complex claims. Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto claims and injury adjusting experience. Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Advanced negotiation, investigation, communication, and conflict resolution skills. Demonstrated strong time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years of catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) Experience handling UM/UIM injury claims College Degree (Bachelor's or higher). Insurance Designation. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PandoLogic.
Description Summary: The Coordinator System Travel and Expense Lead oversees all aspects of corporate travel and expense operations, ensuring compliance, managing escalations, and continually optimizing processes. This role provides critical backup for the daily activities of Travel Coordinators, acts as the primary Program Administer for both the Purchasing Card and Corporate Card programs, supports vendor relations, enforces policies, manages monthly reporting, and contributes to special projects focused on enhancing efficiently and controlling costs. Additionally, the Lead serves as the main backup for the Travel and Expense manager and must be adept at communicating with all levels of the organization, including executives and large-group training sessions. This role will report to the Travel and Expense Manager. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Fosters a culture of accountability and demonstrates good teamwork through actions and job performance. Manages and maintains relationships with internal and external stakeholders by ensuring a timely response, exhibiting strong customer service mindset while upholding CHRISTUS Health's core values. Ensures efficient operation and compliance with CHRISTUS policies, healthcare industry regulations (i.e., HIPAA), and internal controls. Monitors compliance with program guidelines ensuring that risks are managed, and controls are implemented as necessary for sustained and scalable program performance. Reviews and processes employee expense reports in SAP Concur, ensuring accuracy, policy compliance, and timely reimbursement. Maintains and update expense policies within SAP Concur, ensuring alignment with corporate policies and regulatory standards. Conducts audits of submitted expenses to verify supporting documentation and adherence to company guidelines. Assists in reviewing and reconciling corporate card transactions, identifying discrepancies, and reporting potential policy violations. Serves as the first point of escalation for employees experiencing travel booking or reimbursement issues. Researches, responds to, and resolves associate inquiries such as travel reservations, expense reports, and purchasing cards. Resolves discrepancies and disputes by collaborating with employees, managers, and finance teams. Liaises with travel vendors (airlines, hotels, rental car companies) to resolve booking issues and disputes. Services travelers through various mediums including email, phone, newsletters, partner websites, etc. Works closely with all travel team members and third-party vendors to alert and troubleshoot any reported issues with people/processes/systems. Supports Travel Coordinators as needed to ensure service levels and deadlines are met. Takes the necessary action to remain knowledgeable regarding the Travel and Expense Industry best practices for performance optimization. Enforces policy provisions by engaging users, making recommendations to strengthen audit rules, identifying patterns of travel and/or reporting behaviors requiring escalation to leadership. Functions as Corporate Card Administrator, managing day-to-day administration of the corporate card program, including issuance, activation, maintenance, and cancellations. Provides training and support to employees on proper expense submission procedures and system functionalities. Compiles and analyzes ad hoc expense reporting data as needed to track and monitor trends of program adoption and utilization. Assists with monthly Expense Report Reconciliation and reporting process as needed in collaboration with Travel Program Manager. Assists in policy updates, communication rollouts, and training initiatives. Identifies fraudulent or suspicious activity in expense reports and escalates for further investigation. Assist in generating reports and analyzing expense data to identify trends, cost-saving opportunities, compliance issues and process improvements. Assist in month-end close processes and projects as required Support the System Director and Travel and Expense Manager with other administrative functions and special projects. Possesses teamwork and collaboration skills to work efficiently with colleagues across departments and contribute to a positive work environment. Possesses problem-solving skills and ability to analyze exceptions and resolve internal/external stakeholder concerns. Possesses Excel and technology proficiency to use spreadsheets, financial software, and automation tools effectively. Possesses adaptability and willingness to learn to adjust to process changes, system upgrades, and evolving business needs. Possesses confidentiality and integrity to handle sensitive financial information with professionalism and ethical responsibility. Possesses time management skills to balance daily responsibilities, meet deadlines, and maintain efficiency. Performs other duties and responsibilities as assigned. Job Requirements: Education/Skills High School diploma or equivalent required Business, Finance, Accounting, Hospitality or degree in a related field preferred Experience 4+ years of experience in travel and expenses or related field preferred Experience in a team lead or supervisory role preferred Experience with large travel enterprise systems, travel booking tools, and expense tracking software preferred (e.g., SAP Concur, Egencia, AMEX GBT) Strong data entry, record keeping, and computer skills Understanding of financial reporting, reconciliation, and expense auditing Bilingual preferred (Spanish/English) Licenses, Registrations, or Certifications Relevant professional certification preferredCTA (Certified Travel Associate) CTC (Certified Travel Counselor) Concur Travel & Expense Certification Work Type: Full Time
09/05/2025
Full time
Description Summary: The Coordinator System Travel and Expense Lead oversees all aspects of corporate travel and expense operations, ensuring compliance, managing escalations, and continually optimizing processes. This role provides critical backup for the daily activities of Travel Coordinators, acts as the primary Program Administer for both the Purchasing Card and Corporate Card programs, supports vendor relations, enforces policies, manages monthly reporting, and contributes to special projects focused on enhancing efficiently and controlling costs. Additionally, the Lead serves as the main backup for the Travel and Expense manager and must be adept at communicating with all levels of the organization, including executives and large-group training sessions. This role will report to the Travel and Expense Manager. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Fosters a culture of accountability and demonstrates good teamwork through actions and job performance. Manages and maintains relationships with internal and external stakeholders by ensuring a timely response, exhibiting strong customer service mindset while upholding CHRISTUS Health's core values. Ensures efficient operation and compliance with CHRISTUS policies, healthcare industry regulations (i.e., HIPAA), and internal controls. Monitors compliance with program guidelines ensuring that risks are managed, and controls are implemented as necessary for sustained and scalable program performance. Reviews and processes employee expense reports in SAP Concur, ensuring accuracy, policy compliance, and timely reimbursement. Maintains and update expense policies within SAP Concur, ensuring alignment with corporate policies and regulatory standards. Conducts audits of submitted expenses to verify supporting documentation and adherence to company guidelines. Assists in reviewing and reconciling corporate card transactions, identifying discrepancies, and reporting potential policy violations. Serves as the first point of escalation for employees experiencing travel booking or reimbursement issues. Researches, responds to, and resolves associate inquiries such as travel reservations, expense reports, and purchasing cards. Resolves discrepancies and disputes by collaborating with employees, managers, and finance teams. Liaises with travel vendors (airlines, hotels, rental car companies) to resolve booking issues and disputes. Services travelers through various mediums including email, phone, newsletters, partner websites, etc. Works closely with all travel team members and third-party vendors to alert and troubleshoot any reported issues with people/processes/systems. Supports Travel Coordinators as needed to ensure service levels and deadlines are met. Takes the necessary action to remain knowledgeable regarding the Travel and Expense Industry best practices for performance optimization. Enforces policy provisions by engaging users, making recommendations to strengthen audit rules, identifying patterns of travel and/or reporting behaviors requiring escalation to leadership. Functions as Corporate Card Administrator, managing day-to-day administration of the corporate card program, including issuance, activation, maintenance, and cancellations. Provides training and support to employees on proper expense submission procedures and system functionalities. Compiles and analyzes ad hoc expense reporting data as needed to track and monitor trends of program adoption and utilization. Assists with monthly Expense Report Reconciliation and reporting process as needed in collaboration with Travel Program Manager. Assists in policy updates, communication rollouts, and training initiatives. Identifies fraudulent or suspicious activity in expense reports and escalates for further investigation. Assist in generating reports and analyzing expense data to identify trends, cost-saving opportunities, compliance issues and process improvements. Assist in month-end close processes and projects as required Support the System Director and Travel and Expense Manager with other administrative functions and special projects. Possesses teamwork and collaboration skills to work efficiently with colleagues across departments and contribute to a positive work environment. Possesses problem-solving skills and ability to analyze exceptions and resolve internal/external stakeholder concerns. Possesses Excel and technology proficiency to use spreadsheets, financial software, and automation tools effectively. Possesses adaptability and willingness to learn to adjust to process changes, system upgrades, and evolving business needs. Possesses confidentiality and integrity to handle sensitive financial information with professionalism and ethical responsibility. Possesses time management skills to balance daily responsibilities, meet deadlines, and maintain efficiency. Performs other duties and responsibilities as assigned. Job Requirements: Education/Skills High School diploma or equivalent required Business, Finance, Accounting, Hospitality or degree in a related field preferred Experience 4+ years of experience in travel and expenses or related field preferred Experience in a team lead or supervisory role preferred Experience with large travel enterprise systems, travel booking tools, and expense tracking software preferred (e.g., SAP Concur, Egencia, AMEX GBT) Strong data entry, record keeping, and computer skills Understanding of financial reporting, reconciliation, and expense auditing Bilingual preferred (Spanish/English) Licenses, Registrations, or Certifications Relevant professional certification preferredCTA (Certified Travel Associate) CTC (Certified Travel Counselor) Concur Travel & Expense Certification Work Type: Full Time
Maxim Healthcare Services is seeking a Registered Nurse (RN) to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The Registered Nurse (RN) demonstrates the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Clinical Services. Responsibilities Utilizes the nursing process to assess, plan, implement and evaluate patient care. Assess signs and symptoms indicating physiologic and psychosocial changes in the patient s condition. Collects, analyzes, and interprets data and information from health care members and documents actual and/or potential nursing diagnoses. Documents the patient s plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions. Performs interventions according to identified priorities, plan of care, and the hospital policies and patient care outcome standard. Revises the plan of care according to evaluation, changes in medical plan of care, and effective/ineffective nursing interventions. Uses clinical judgment in evaluation activities to meet patient care needs of an assigned unit/floor including establishing priorities. Other Registered Nurse (RN) duties as assigned. Requirements Current Registered Nurse (RN) License for the state in which the nurse practices. Current Health Certificate (per facility Registered Nurse (RN) contract or state regulation). Current PPD or Chest X-Ray. Current BLS card. One year prior Registered Nurse (RN) experience preferred. About Us We have been making a difference in patients lives across the nation for more than 30 years. Our team of nurses, therapists, and home health aides help patients of all ages maintain the highest quality of life in the comforts of the home. We offer skilled nursing, physical rehabilitation, companion care, respite care, and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to compassionate care and excellent service makes us an established provider wherever healthcare is needed. FLEXIBILITY THAT FITS YOUR LIFESTYLE Your quality of life is important to us. Whether you re looking for full-time, part-time, or per diem opportunities, we have assignments to accommodate the unique needs of caregivers. CONTINUING TRAINING AND EDUCATION We take pride in the knowledge and skills of our employees. Through on-site skills labs and online training, our caregivers have access to a variety of educational opportunities aimed at expanding their nursing skill set ACHIEVE YOUR PROFESSIONAL GOALS At Maxim, dedication and hard work get noticed. We offer tremendous potential for growth. Our clinical leadership team is ready to help you take your nursing career to the next level. NOVICE NURSE PROGRAM Our Novice Nurse Program is designed to provide a year of hands-on learning and/or support to new graduate RNs and LPNs in a home healthcare environment. This unique program eases the transition from the classroom to a clinical setting by further developing your nursing skill set and knowledge base. You will be partnered with an experienced nurse who will provide real-time feedback, training opportunities and mentorship. Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
09/05/2025
Full time
Maxim Healthcare Services is seeking a Registered Nurse (RN) to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The Registered Nurse (RN) demonstrates the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Clinical Services. Responsibilities Utilizes the nursing process to assess, plan, implement and evaluate patient care. Assess signs and symptoms indicating physiologic and psychosocial changes in the patient s condition. Collects, analyzes, and interprets data and information from health care members and documents actual and/or potential nursing diagnoses. Documents the patient s plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions. Performs interventions according to identified priorities, plan of care, and the hospital policies and patient care outcome standard. Revises the plan of care according to evaluation, changes in medical plan of care, and effective/ineffective nursing interventions. Uses clinical judgment in evaluation activities to meet patient care needs of an assigned unit/floor including establishing priorities. Other Registered Nurse (RN) duties as assigned. Requirements Current Registered Nurse (RN) License for the state in which the nurse practices. Current Health Certificate (per facility Registered Nurse (RN) contract or state regulation). Current PPD or Chest X-Ray. Current BLS card. One year prior Registered Nurse (RN) experience preferred. About Us We have been making a difference in patients lives across the nation for more than 30 years. Our team of nurses, therapists, and home health aides help patients of all ages maintain the highest quality of life in the comforts of the home. We offer skilled nursing, physical rehabilitation, companion care, respite care, and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to compassionate care and excellent service makes us an established provider wherever healthcare is needed. FLEXIBILITY THAT FITS YOUR LIFESTYLE Your quality of life is important to us. Whether you re looking for full-time, part-time, or per diem opportunities, we have assignments to accommodate the unique needs of caregivers. CONTINUING TRAINING AND EDUCATION We take pride in the knowledge and skills of our employees. Through on-site skills labs and online training, our caregivers have access to a variety of educational opportunities aimed at expanding their nursing skill set ACHIEVE YOUR PROFESSIONAL GOALS At Maxim, dedication and hard work get noticed. We offer tremendous potential for growth. Our clinical leadership team is ready to help you take your nursing career to the next level. NOVICE NURSE PROGRAM Our Novice Nurse Program is designed to provide a year of hands-on learning and/or support to new graduate RNs and LPNs in a home healthcare environment. This unique program eases the transition from the classroom to a clinical setting by further developing your nursing skill set and knowledge base. You will be partnered with an experienced nurse who will provide real-time feedback, training opportunities and mentorship. Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this role will have the flexibility to work remotely anywhere in Continental United States. Position Purpose: Provides strategic leadership and management of department overseeing compliance with regulations and laws related to Risk Adjustment across our Marketplace, Medicaid and Medicare lines of business, which includes implementation of elements of an effective compliance program. Oversee the development of risk assessments oversight and the monitoring work plans pertaining to Risk Adjustment. Partners with business areas to ensure and implement effective prevention, detection and correction of compliance issues. Establishes and maintains a process for overseeing compliance with regulations and laws related to Risk Adjustment requirements. Provides guidance to various business departments regarding compliance issues and implementation of new compliance requirements with respect to regulatory and contractual language. Conducts compliance reviews and manages team that conducts compliance reviews, assisting with identification of issues and collaborating with Corrections team for remediation of issues. Performs risk assessments and report emerging trends, deficiencies and variances, report findings to other departments and teams as appropriate. Ensure sufficient monitoring activities to assist with prevention and proactive identification of compliance concerns. Develops and monitors metrics and other oversight tools that indicate business area compliance. Provides compliance guidance, direction, and compliance risk assessment to assigned business partners. Plans and collaborates with other teams and leaders on complex projects/programs necessitating the origination and application of new and unique approaches. Sets operational priorities including the development and maintenance of effective oversight activities and prioritization of work. Responsible for Board and Executive reporting related to responsibilities of the team and compliance of business operations for which you oversee. Educates, encourages, and assists those within the company to maintain integrity through correction of identified non-compliance in order to meet the requirements of Government-sponsored health care programs. Participates in mock and actual CMS and other regulatory audits and coordinates with Internal Audit, Regulatory Compliance and/or Market based Regulatory Affairs on responses to agency inquiries and oversees the internal and external processes required to ensure the Company maintains a consistent state of Audit readiness. Maintains a current working knowledge of various laws, regulations, and industry guidance that impacts the health industry generally, and government programs in the health sector specifically, including fraud and abuse and anti-kickback statutes, OIG and government health plan guidelines and state marketing compliance laws, prompt pay, provider adequacy and other laws. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree in Business Administration, Public Policy, Public Health, Health Administration, related field, or equivalent experience required. Master's Degree CPA, CISA, JD, MHA, MBA, MIS or equivalent experience preferred 10+ years Compliance experience, preferably in a healthcare environment, or equivalent experience preferred 4+ years Management experience preferred 4+ years' Experience with risk adjustment processes, procedures, and oversight of same preferred Licenses/Certifications: HCCA certification (CHC) or equivalent preferred Pay Range: $145,100.00 - $268,800.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
09/05/2025
Full time
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this role will have the flexibility to work remotely anywhere in Continental United States. Position Purpose: Provides strategic leadership and management of department overseeing compliance with regulations and laws related to Risk Adjustment across our Marketplace, Medicaid and Medicare lines of business, which includes implementation of elements of an effective compliance program. Oversee the development of risk assessments oversight and the monitoring work plans pertaining to Risk Adjustment. Partners with business areas to ensure and implement effective prevention, detection and correction of compliance issues. Establishes and maintains a process for overseeing compliance with regulations and laws related to Risk Adjustment requirements. Provides guidance to various business departments regarding compliance issues and implementation of new compliance requirements with respect to regulatory and contractual language. Conducts compliance reviews and manages team that conducts compliance reviews, assisting with identification of issues and collaborating with Corrections team for remediation of issues. Performs risk assessments and report emerging trends, deficiencies and variances, report findings to other departments and teams as appropriate. Ensure sufficient monitoring activities to assist with prevention and proactive identification of compliance concerns. Develops and monitors metrics and other oversight tools that indicate business area compliance. Provides compliance guidance, direction, and compliance risk assessment to assigned business partners. Plans and collaborates with other teams and leaders on complex projects/programs necessitating the origination and application of new and unique approaches. Sets operational priorities including the development and maintenance of effective oversight activities and prioritization of work. Responsible for Board and Executive reporting related to responsibilities of the team and compliance of business operations for which you oversee. Educates, encourages, and assists those within the company to maintain integrity through correction of identified non-compliance in order to meet the requirements of Government-sponsored health care programs. Participates in mock and actual CMS and other regulatory audits and coordinates with Internal Audit, Regulatory Compliance and/or Market based Regulatory Affairs on responses to agency inquiries and oversees the internal and external processes required to ensure the Company maintains a consistent state of Audit readiness. Maintains a current working knowledge of various laws, regulations, and industry guidance that impacts the health industry generally, and government programs in the health sector specifically, including fraud and abuse and anti-kickback statutes, OIG and government health plan guidelines and state marketing compliance laws, prompt pay, provider adequacy and other laws. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree in Business Administration, Public Policy, Public Health, Health Administration, related field, or equivalent experience required. Master's Degree CPA, CISA, JD, MHA, MBA, MIS or equivalent experience preferred 10+ years Compliance experience, preferably in a healthcare environment, or equivalent experience preferred 4+ years Management experience preferred 4+ years' Experience with risk adjustment processes, procedures, and oversight of same preferred Licenses/Certifications: HCCA certification (CHC) or equivalent preferred Pay Range: $145,100.00 - $268,800.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Assistant Director, Leasing ABOUT US The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness. Job Summary The Assistant Director of Leasing will report to the Director of Leasing and Compliance and will supervise a Leasing Specialist. The primary responsibility of the Assistant Director of Leasing is to manage leasing and subsidy tasks for the WSFSSH portfolio, including the timely completion of lease renewals, processing of rental subsidies, legal rent registration, and leasing of new developments SS1 JM2 . In carrying out these duties, the Assistant Director of Leasing interacts extensively with both external stakeholders (lenders, syndicators, equity investors, government entities, etc.) and internal staff to ensure that WSFSSH meets its quality assurance requirements Please Note: This is a full-time position required to be in- house 5 days a week (35 hours) Monday - Friday 9am-5pm. Job Duties & Responsibilities Responsibilities include but are not limited to: Oversee rental subsidy application process, including preparation, submission, and monitoring for approval by city agencies Oversee monthly review of subsidy payments from city agencies and address discrepancies JM2 Manage the NYS annual legal rent registration process, including gathering data from tenant files, online data entry, and mailing submissions to tenants. Coordinate the initial lease package preparation process with internal departments JM3 and external parties, if applicable. JM3 Monitor city, state, and federal guidelines to ensure lease packages meet the requirements. JM4 Revise lease packages in line with current guidelines and communicate changes to building management. JM4 Monitor lease renewal schedule and prepare lease renewal packages pursuant to local, state, and federal guidelines. JM4 Oversee the upload of leases, riders, and form letters into property management software and maintain merge fields Determine initial rents and subsequent rent increase based on regulatory agreements and annual tenant recertifications. Participate in the lease-up of affordable housing developments by WSFSSH. Lease-up activities can include, but are not limited to: Housing Connect log tracking, lease package preparation, conducting lease signings, initial rent registrations to HCR, and other tasks as needed Track and monitor housing court cases in RealPage and follow up appropriately Preparing reports as required for various city, state, and federal agencies in a complete and timely manner Participate in the updating and creation of policies related to their department, including committees related to the updating and creation of policies Attend training sessions and conferences as required for the enhancement of job skills Comply fully with all WSFSSH confidentiality guidelines with discretion and integrity Attend supervision, team, and staff meetings JM5 JM5 Supervise a Leasing Specialist and meet with staff regularly Assist with other duties as needed Required Knowledge Skills & Abilities LIHTC certification preferred Experience with property management software; RealPage's OneSite is preferable Strong working knowledge in LIHTC, rent stabilization laws, NYC residential rental practices, Project-based Section 8, tenant-based Section 8, Mitchell Lama, City FHEPs, CoC SPC, and other relevant programs Minimum of 2 years of supervisory experience JM5 Minimum of 3 years of professional experience in New York City's affordable housing programs, including experience in leasing and compliance, income certification, project management, subsidy/regulatory compliance, and/or property management SS6 SS7 Required and Preferred Education, Experience and Credentials High School/GED required Bachelor's Degree preferred Physical Requirements Physical demands include primarily required to sit, stand, walk, lean, bend, manage stairs for extended periods throughout multiple buildings. Must be able to maneuver in small spaces, kneel, crouch, climb ladders and ability to lift a minimum of 35lbs or more as needed. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include; Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees' qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday 9am 5pm (35 hours) Compensation details: 0 Yearly Salary PI8712adeea1ac-0508
09/05/2025
Full time
Assistant Director, Leasing ABOUT US The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness. Job Summary The Assistant Director of Leasing will report to the Director of Leasing and Compliance and will supervise a Leasing Specialist. The primary responsibility of the Assistant Director of Leasing is to manage leasing and subsidy tasks for the WSFSSH portfolio, including the timely completion of lease renewals, processing of rental subsidies, legal rent registration, and leasing of new developments SS1 JM2 . In carrying out these duties, the Assistant Director of Leasing interacts extensively with both external stakeholders (lenders, syndicators, equity investors, government entities, etc.) and internal staff to ensure that WSFSSH meets its quality assurance requirements Please Note: This is a full-time position required to be in- house 5 days a week (35 hours) Monday - Friday 9am-5pm. Job Duties & Responsibilities Responsibilities include but are not limited to: Oversee rental subsidy application process, including preparation, submission, and monitoring for approval by city agencies Oversee monthly review of subsidy payments from city agencies and address discrepancies JM2 Manage the NYS annual legal rent registration process, including gathering data from tenant files, online data entry, and mailing submissions to tenants. Coordinate the initial lease package preparation process with internal departments JM3 and external parties, if applicable. JM3 Monitor city, state, and federal guidelines to ensure lease packages meet the requirements. JM4 Revise lease packages in line with current guidelines and communicate changes to building management. JM4 Monitor lease renewal schedule and prepare lease renewal packages pursuant to local, state, and federal guidelines. JM4 Oversee the upload of leases, riders, and form letters into property management software and maintain merge fields Determine initial rents and subsequent rent increase based on regulatory agreements and annual tenant recertifications. Participate in the lease-up of affordable housing developments by WSFSSH. Lease-up activities can include, but are not limited to: Housing Connect log tracking, lease package preparation, conducting lease signings, initial rent registrations to HCR, and other tasks as needed Track and monitor housing court cases in RealPage and follow up appropriately Preparing reports as required for various city, state, and federal agencies in a complete and timely manner Participate in the updating and creation of policies related to their department, including committees related to the updating and creation of policies Attend training sessions and conferences as required for the enhancement of job skills Comply fully with all WSFSSH confidentiality guidelines with discretion and integrity Attend supervision, team, and staff meetings JM5 JM5 Supervise a Leasing Specialist and meet with staff regularly Assist with other duties as needed Required Knowledge Skills & Abilities LIHTC certification preferred Experience with property management software; RealPage's OneSite is preferable Strong working knowledge in LIHTC, rent stabilization laws, NYC residential rental practices, Project-based Section 8, tenant-based Section 8, Mitchell Lama, City FHEPs, CoC SPC, and other relevant programs Minimum of 2 years of supervisory experience JM5 Minimum of 3 years of professional experience in New York City's affordable housing programs, including experience in leasing and compliance, income certification, project management, subsidy/regulatory compliance, and/or property management SS6 SS7 Required and Preferred Education, Experience and Credentials High School/GED required Bachelor's Degree preferred Physical Requirements Physical demands include primarily required to sit, stand, walk, lean, bend, manage stairs for extended periods throughout multiple buildings. Must be able to maneuver in small spaces, kneel, crouch, climb ladders and ability to lift a minimum of 35lbs or more as needed. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include; Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees' qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday 9am 5pm (35 hours) Compensation details: 0 Yearly Salary PI8712adeea1ac-0508
Primary City/State: Tucson, Arizona Department Name: Tucson Cytology-Ref Lab Work Shift: Day Job Category: Lab $10k SIGN ON BONUS OFFERED This position is primarily located at our teaching hospital, Banner University Medical Center Tucson hospital. The cytology leadership role provides Rapid On-Site Evaluation (ROSE)/Adequacy assessment for fine needle aspiration procedures covering several busy hospital departments, in rotation with other cytologists (e.g., EBUS, ENB, Robot) while screening NGYN and FNA and will also perform digital cytology using the newly approved Hologic technology to streamline the review of GYN samples. In addition to this cutting-edge work, our cytologists have the opportunity to teach pathology to residents rotating through the department! This is a wholly engaging and rewarding opportunity. ThinPrep Certification preferred Come make a direct impact on patient diagnostic care in our new, state of the art hospital laboratory. Tucson is regarded for its stargazing, local hiking, birding, old west film studios, Mexican cuisine (birthplace of the Chimichanga!) proximity to Saguaro National Park, and of course, the University of Arizona and all the cultural and sporting enjoyment a large University provides! POSITION SUMMARY Assists in assuring that all technical work within Cytology is performed at an acceptable level of competency and efficiency. Solves problems arising in Cytology testing procedures as well as more sophisticated or unusual tests. Is involved with continuous quality improvement, research and development and ensuring regulatory and accreditation compliance. Provides technical and procedural shift supervision (determine schedules, manage day to day work flow and give input into an assessment or disciplinary action) in the absence of a Cytology Technical Supervisor. All employees are responsible for (1) supporting the Company's goals and mission, (2) for following all Company policies and procedures, (3) for providing quality customer service, and (4) for following safety standards in performing all aspects of the functions below, reporting/removing unsafe equipment and attending safety education sessions. CORE FUNCTIONS 1. Performs all duties of a Cytotechnologist utilizing the knowledge and skills necessary to effectively meet the needs of all patients and clients by providing quality cytologic results in a timely manner. Provides daily operational oversight (determine schedules, manage day to day work flow and give input into an assessment or disciplinary action). Provides technical support to all bench level positions within Cytology. May be responsible for one or more technical areas of focus, to include training, quality and technical support. 2. Focuses on quality by reviewing data and assuring performance of all quality control procedures. Ensures that quality control and instrumentation maintenance records meet standards of accrediting and licensing agencies. Assists the Cytology Technical Director, Cytology Technical Supervisors and Cytology Specimen Control Supervisor, as appropriate, in the implementation of new QC/QA policies and continuous quality improvement programs in accordance with the Quality System. Provides support to the Cytology Technical Director and Cytology Supervisors during inspections. 3. Participates in Cytology financial monitoring, controlling and improvement. Tracks supply usage and orders as needed. Identifies and supports waste reduction and expense reduction programs. 4. Assists with basic personnel oversight including participation in training, developing, and coaching under the direction of the Cytology Supervisors or Technical Director. Assists in new employee orientation, training and competency validation. Provides input for competency and annual assessments for employees in appropriate time frames. Assists in implementation and updating of policies and procedures for all Cytology staff. Ensures that all Cytology staff has been trained in all company required programs, i.e. Safety and Compliance. 5. Serves as a ressource communication liaison. Interacts with Cytology staff at all bench positions, and informs Cytology Supervisors and Cytology Technical Director of issues impacting on quality and productivity. Demonstrates appropriate verbal and written skills. 6. Promotes supports and exhibits behavior consistent with the Mission, Vision, and Values of Laboratory Sciences of Arizona and customer-focused care. Ensures all company policies and procedures are followed. SUPERVISORY RESPONSIBILITIES None DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING None TYPE OF SUPERVISORY RESPONSIBILITIES None SCOPE AND COMPLEXITY On site responsibility includes involvement in intra-departmental and interdepartmental communications and activities. Internal customer-all employees within Laboratory Sciences of Arizona. External customers - nurses, clinicians, office personnel, and vendors. PHYSICAL DEMANDS/ENVIRONMENT FACTORS Reasoning, thinking, financial skills, judgement, writing, reading, problem solving, detail work, multiple concurrent tasks, frequent interruptions, math, verbal communication skills. KNOWLEDGE, SKILLS AND ABILITIES MINIMUM QUALIFICATIONS Must be ASCP certified as a cytotechnologist. Must qualify as a Laboratory Technologist as defined under CLIA '88. Must have at least three years of experience in Cytology. Must be able to recognize problems, identify the cause and determine solutions. Must have a thorough knowledge of instrumentation and procedures utilized in the section. Must have a working knowledge of regulatory and accreditation requirements. Good leadership, human relations and communication skills are required. Must demonstrate behaviors consistent with the values of the Laboratory Sciences of Arizona. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
09/05/2025
Full time
Primary City/State: Tucson, Arizona Department Name: Tucson Cytology-Ref Lab Work Shift: Day Job Category: Lab $10k SIGN ON BONUS OFFERED This position is primarily located at our teaching hospital, Banner University Medical Center Tucson hospital. The cytology leadership role provides Rapid On-Site Evaluation (ROSE)/Adequacy assessment for fine needle aspiration procedures covering several busy hospital departments, in rotation with other cytologists (e.g., EBUS, ENB, Robot) while screening NGYN and FNA and will also perform digital cytology using the newly approved Hologic technology to streamline the review of GYN samples. In addition to this cutting-edge work, our cytologists have the opportunity to teach pathology to residents rotating through the department! This is a wholly engaging and rewarding opportunity. ThinPrep Certification preferred Come make a direct impact on patient diagnostic care in our new, state of the art hospital laboratory. Tucson is regarded for its stargazing, local hiking, birding, old west film studios, Mexican cuisine (birthplace of the Chimichanga!) proximity to Saguaro National Park, and of course, the University of Arizona and all the cultural and sporting enjoyment a large University provides! POSITION SUMMARY Assists in assuring that all technical work within Cytology is performed at an acceptable level of competency and efficiency. Solves problems arising in Cytology testing procedures as well as more sophisticated or unusual tests. Is involved with continuous quality improvement, research and development and ensuring regulatory and accreditation compliance. Provides technical and procedural shift supervision (determine schedules, manage day to day work flow and give input into an assessment or disciplinary action) in the absence of a Cytology Technical Supervisor. All employees are responsible for (1) supporting the Company's goals and mission, (2) for following all Company policies and procedures, (3) for providing quality customer service, and (4) for following safety standards in performing all aspects of the functions below, reporting/removing unsafe equipment and attending safety education sessions. CORE FUNCTIONS 1. Performs all duties of a Cytotechnologist utilizing the knowledge and skills necessary to effectively meet the needs of all patients and clients by providing quality cytologic results in a timely manner. Provides daily operational oversight (determine schedules, manage day to day work flow and give input into an assessment or disciplinary action). Provides technical support to all bench level positions within Cytology. May be responsible for one or more technical areas of focus, to include training, quality and technical support. 2. Focuses on quality by reviewing data and assuring performance of all quality control procedures. Ensures that quality control and instrumentation maintenance records meet standards of accrediting and licensing agencies. Assists the Cytology Technical Director, Cytology Technical Supervisors and Cytology Specimen Control Supervisor, as appropriate, in the implementation of new QC/QA policies and continuous quality improvement programs in accordance with the Quality System. Provides support to the Cytology Technical Director and Cytology Supervisors during inspections. 3. Participates in Cytology financial monitoring, controlling and improvement. Tracks supply usage and orders as needed. Identifies and supports waste reduction and expense reduction programs. 4. Assists with basic personnel oversight including participation in training, developing, and coaching under the direction of the Cytology Supervisors or Technical Director. Assists in new employee orientation, training and competency validation. Provides input for competency and annual assessments for employees in appropriate time frames. Assists in implementation and updating of policies and procedures for all Cytology staff. Ensures that all Cytology staff has been trained in all company required programs, i.e. Safety and Compliance. 5. Serves as a ressource communication liaison. Interacts with Cytology staff at all bench positions, and informs Cytology Supervisors and Cytology Technical Director of issues impacting on quality and productivity. Demonstrates appropriate verbal and written skills. 6. Promotes supports and exhibits behavior consistent with the Mission, Vision, and Values of Laboratory Sciences of Arizona and customer-focused care. Ensures all company policies and procedures are followed. SUPERVISORY RESPONSIBILITIES None DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING None TYPE OF SUPERVISORY RESPONSIBILITIES None SCOPE AND COMPLEXITY On site responsibility includes involvement in intra-departmental and interdepartmental communications and activities. Internal customer-all employees within Laboratory Sciences of Arizona. External customers - nurses, clinicians, office personnel, and vendors. PHYSICAL DEMANDS/ENVIRONMENT FACTORS Reasoning, thinking, financial skills, judgement, writing, reading, problem solving, detail work, multiple concurrent tasks, frequent interruptions, math, verbal communication skills. KNOWLEDGE, SKILLS AND ABILITIES MINIMUM QUALIFICATIONS Must be ASCP certified as a cytotechnologist. Must qualify as a Laboratory Technologist as defined under CLIA '88. Must have at least three years of experience in Cytology. Must be able to recognize problems, identify the cause and determine solutions. Must have a thorough knowledge of instrumentation and procedures utilized in the section. Must have a working knowledge of regulatory and accreditation requirements. Good leadership, human relations and communication skills are required. Must demonstrate behaviors consistent with the values of the Laboratory Sciences of Arizona. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
Connecticut Institute for Communities, Inc.
Danbury, Connecticut
Connecticut Institute for Communities, Inc. Description: CIFC seeks to hire two full-time A/P Finance Assistant(s) to work in our Finance Department. These positions are responsible for the following core functions and performs other tasks as needed: Accounts Payable processing (60%) Other (40%) These positions are expected to work on functions as per the most recent program allocation and is subject to revision as a result of organizational growth and change. Under the direction of the Deputy Finance Director / CIFC Health Accounting Manager (or designee): A. Accounts Payable Processing (60%) Receive and route purchase requisitions and vouchers within a timely manner to Deputy Finance Director/Comptroller, CIFC Health Accounting Manager, CFO and assigns purchase orders as needed Logs and returns copies of approved purchase orders and requisitions to appropriate program manager Once required approvals are obtained and product / services have been rendered vouchers into the Blackbaud system. Keep Deputy Finance Director/Comptroller or CIFC Health Accounting Manager informed of all situations and problems that affect the smooth daily functioning of Accounts Payable Prepare or make deposits at local banks Place online orders as needed Reconcile petty cash, credit card collections and vaccine inventories B. Other Responsibilities (40%) Business Office / CIFC Health o Various Balance Sheet Reconciliations o Program specific finance analysis o Complete other tasks assigned by Deputy Finance Director/Comptroller, CIFC Health Manager and the CFO in an accurate and timely manner Business Office only o Receives all business office mail and distributes appropriately o Delivers unopened bank statements for all accounts to the Deputy Finance Director for review o Receives all funds presented by cash and/or check o Prepares bank deposit documents and submits to Deputy Finance Director/Comptroller for deposit CIFC Health only o Cash collection and bank deposits from health center sites o Cash collection reconciliation Staff/Team Expectations Uphold the shared values of the program and maintain Relias training Cooperate with co-workers, providing assistance, information or other support as it is needed to ensure quality service to children and families and to build and maintain positive relationships Actively participate in staff meetings, mandated training, committee meetings, and other program-wide functions as needed, including some evening activities Recognize that your job description is service area specific and that a successful employee upholds the overall employment manual and specifically, but not limited to, confidentiality, child abuse reporting, attendance and dependability, appropriate dress, program resources, and promoting and maintaining a safe work environment Demonstrate integrity and responsibility by always doing one's personal best, being honest and ethical, following through on commitments Maintain a commitment to professionalism, continue own professional development and manage performance by taking responsibility for one's own performance, setting goals, eliciting feedback, tracking progress and addressing performance issues promptly As requested, attend local, state and regional initiatives to represent the agency and to develop professionally Exhibit flexibility by showing an openness to different and new ways of doing things, and changing strategy when an initial strategy is unsuccessful Show initiative by identifying what needs to be done and doing it before being asked or before the situation requires it Respect the time constraints of co-workers by showing up to meetings promptly, and giving advance notice if for any reason you are unable to carry out your responsibilities Requirements: Qualifications: AA in Accounting or related field, and two (2) years related experience, or BA in accounting or related field, and some related experience Bilingual (Spanish/English) skills highly preferred Thorough knowledge of Excel software program Thorough knowledge of general office practices, generally gained through at least one year's part-time equivalent office/administrative experience Strong working knowledge of computers, the internet, Windows and Microsoft Office software Accurate editing and keyboarding skills (45 words per minute) Ability to work in a professional manner both independently and with others in a team environment Strong written and verbal communication skills Strong organizational skills Ability to perform assigned duties in a safe and efficient manner. Able to tolerate occasional lifting of up to 25 pounds Able to tolerate daily sitting working at a computer and standing to operate various office equipment Able to handle daily repetitive hand and wrist motions, via production/copying, keyboarding, phone work, and the like Able to comprehend assignments, determine and prioritize workload, multi-task, problem solve and meet deadlines Handle frequent in-person, electronic and phone contact with staff and public, often involving confidential information Must be at least 18 years of age Pass physical examination, background check. Competitive compensation, plus comprehensive fringe benefits package, including health care coverage and retirement program. 13 paid Holidays in addition to paid time off. CIFC is an approved site for PSLF eligibility. Closing Date: Open Until FilledCIFC is an Equal Opportunity Employer Compensation details: 20-25 Hourly Wage PIcae50a7450bb-0107
09/05/2025
Full time
Connecticut Institute for Communities, Inc. Description: CIFC seeks to hire two full-time A/P Finance Assistant(s) to work in our Finance Department. These positions are responsible for the following core functions and performs other tasks as needed: Accounts Payable processing (60%) Other (40%) These positions are expected to work on functions as per the most recent program allocation and is subject to revision as a result of organizational growth and change. Under the direction of the Deputy Finance Director / CIFC Health Accounting Manager (or designee): A. Accounts Payable Processing (60%) Receive and route purchase requisitions and vouchers within a timely manner to Deputy Finance Director/Comptroller, CIFC Health Accounting Manager, CFO and assigns purchase orders as needed Logs and returns copies of approved purchase orders and requisitions to appropriate program manager Once required approvals are obtained and product / services have been rendered vouchers into the Blackbaud system. Keep Deputy Finance Director/Comptroller or CIFC Health Accounting Manager informed of all situations and problems that affect the smooth daily functioning of Accounts Payable Prepare or make deposits at local banks Place online orders as needed Reconcile petty cash, credit card collections and vaccine inventories B. Other Responsibilities (40%) Business Office / CIFC Health o Various Balance Sheet Reconciliations o Program specific finance analysis o Complete other tasks assigned by Deputy Finance Director/Comptroller, CIFC Health Manager and the CFO in an accurate and timely manner Business Office only o Receives all business office mail and distributes appropriately o Delivers unopened bank statements for all accounts to the Deputy Finance Director for review o Receives all funds presented by cash and/or check o Prepares bank deposit documents and submits to Deputy Finance Director/Comptroller for deposit CIFC Health only o Cash collection and bank deposits from health center sites o Cash collection reconciliation Staff/Team Expectations Uphold the shared values of the program and maintain Relias training Cooperate with co-workers, providing assistance, information or other support as it is needed to ensure quality service to children and families and to build and maintain positive relationships Actively participate in staff meetings, mandated training, committee meetings, and other program-wide functions as needed, including some evening activities Recognize that your job description is service area specific and that a successful employee upholds the overall employment manual and specifically, but not limited to, confidentiality, child abuse reporting, attendance and dependability, appropriate dress, program resources, and promoting and maintaining a safe work environment Demonstrate integrity and responsibility by always doing one's personal best, being honest and ethical, following through on commitments Maintain a commitment to professionalism, continue own professional development and manage performance by taking responsibility for one's own performance, setting goals, eliciting feedback, tracking progress and addressing performance issues promptly As requested, attend local, state and regional initiatives to represent the agency and to develop professionally Exhibit flexibility by showing an openness to different and new ways of doing things, and changing strategy when an initial strategy is unsuccessful Show initiative by identifying what needs to be done and doing it before being asked or before the situation requires it Respect the time constraints of co-workers by showing up to meetings promptly, and giving advance notice if for any reason you are unable to carry out your responsibilities Requirements: Qualifications: AA in Accounting or related field, and two (2) years related experience, or BA in accounting or related field, and some related experience Bilingual (Spanish/English) skills highly preferred Thorough knowledge of Excel software program Thorough knowledge of general office practices, generally gained through at least one year's part-time equivalent office/administrative experience Strong working knowledge of computers, the internet, Windows and Microsoft Office software Accurate editing and keyboarding skills (45 words per minute) Ability to work in a professional manner both independently and with others in a team environment Strong written and verbal communication skills Strong organizational skills Ability to perform assigned duties in a safe and efficient manner. Able to tolerate occasional lifting of up to 25 pounds Able to tolerate daily sitting working at a computer and standing to operate various office equipment Able to handle daily repetitive hand and wrist motions, via production/copying, keyboarding, phone work, and the like Able to comprehend assignments, determine and prioritize workload, multi-task, problem solve and meet deadlines Handle frequent in-person, electronic and phone contact with staff and public, often involving confidential information Must be at least 18 years of age Pass physical examination, background check. Competitive compensation, plus comprehensive fringe benefits package, including health care coverage and retirement program. 13 paid Holidays in addition to paid time off. CIFC is an approved site for PSLF eligibility. Closing Date: Open Until FilledCIFC is an Equal Opportunity Employer Compensation details: 20-25 Hourly Wage PIcae50a7450bb-0107
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this role will have the flexibility to work remotely anywhere in Continental United States. Position Purpose: Provides strategic leadership and management of department overseeing compliance with regulations and laws related to Risk Adjustment across our Marketplace, Medicaid and Medicare lines of business, which includes implementation of elements of an effective compliance program. Oversee the development of risk assessments oversight and the monitoring work plans pertaining to Risk Adjustment. Partners with business areas to ensure and implement effective prevention, detection and correction of compliance issues. Establishes and maintains a process for overseeing compliance with regulations and laws related to Risk Adjustment requirements. Provides guidance to various business departments regarding compliance issues and implementation of new compliance requirements with respect to regulatory and contractual language. Conducts compliance reviews and manages team that conducts compliance reviews, assisting with identification of issues and collaborating with Corrections team for remediation of issues. Performs risk assessments and report emerging trends, deficiencies and variances, report findings to other departments and teams as appropriate. Ensure sufficient monitoring activities to assist with prevention and proactive identification of compliance concerns. Develops and monitors metrics and other oversight tools that indicate business area compliance. Provides compliance guidance, direction, and compliance risk assessment to assigned business partners. Plans and collaborates with other teams and leaders on complex projects/programs necessitating the origination and application of new and unique approaches. Sets operational priorities including the development and maintenance of effective oversight activities and prioritization of work. Responsible for Board and Executive reporting related to responsibilities of the team and compliance of business operations for which you oversee. Educates, encourages, and assists those within the company to maintain integrity through correction of identified non-compliance in order to meet the requirements of Government-sponsored health care programs. Participates in mock and actual CMS and other regulatory audits and coordinates with Internal Audit, Regulatory Compliance and/or Market based Regulatory Affairs on responses to agency inquiries and oversees the internal and external processes required to ensure the Company maintains a consistent state of Audit readiness. Maintains a current working knowledge of various laws, regulations, and industry guidance that impacts the health industry generally, and government programs in the health sector specifically, including fraud and abuse and anti-kickback statutes, OIG and government health plan guidelines and state marketing compliance laws, prompt pay, provider adequacy and other laws. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree in Business Administration, Public Policy, Public Health, Health Administration, related field, or equivalent experience required. Master's Degree CPA, CISA, JD, MHA, MBA, MIS or equivalent experience preferred 10+ years Compliance experience, preferably in a healthcare environment, or equivalent experience preferred 4+ years Management experience preferred 4+ years' Experience with risk adjustment processes, procedures, and oversight of same preferred Licenses/Certifications: HCCA certification (CHC) or equivalent preferred Pay Range: $145,100.00 - $268,800.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
09/05/2025
Full time
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this role will have the flexibility to work remotely anywhere in Continental United States. Position Purpose: Provides strategic leadership and management of department overseeing compliance with regulations and laws related to Risk Adjustment across our Marketplace, Medicaid and Medicare lines of business, which includes implementation of elements of an effective compliance program. Oversee the development of risk assessments oversight and the monitoring work plans pertaining to Risk Adjustment. Partners with business areas to ensure and implement effective prevention, detection and correction of compliance issues. Establishes and maintains a process for overseeing compliance with regulations and laws related to Risk Adjustment requirements. Provides guidance to various business departments regarding compliance issues and implementation of new compliance requirements with respect to regulatory and contractual language. Conducts compliance reviews and manages team that conducts compliance reviews, assisting with identification of issues and collaborating with Corrections team for remediation of issues. Performs risk assessments and report emerging trends, deficiencies and variances, report findings to other departments and teams as appropriate. Ensure sufficient monitoring activities to assist with prevention and proactive identification of compliance concerns. Develops and monitors metrics and other oversight tools that indicate business area compliance. Provides compliance guidance, direction, and compliance risk assessment to assigned business partners. Plans and collaborates with other teams and leaders on complex projects/programs necessitating the origination and application of new and unique approaches. Sets operational priorities including the development and maintenance of effective oversight activities and prioritization of work. Responsible for Board and Executive reporting related to responsibilities of the team and compliance of business operations for which you oversee. Educates, encourages, and assists those within the company to maintain integrity through correction of identified non-compliance in order to meet the requirements of Government-sponsored health care programs. Participates in mock and actual CMS and other regulatory audits and coordinates with Internal Audit, Regulatory Compliance and/or Market based Regulatory Affairs on responses to agency inquiries and oversees the internal and external processes required to ensure the Company maintains a consistent state of Audit readiness. Maintains a current working knowledge of various laws, regulations, and industry guidance that impacts the health industry generally, and government programs in the health sector specifically, including fraud and abuse and anti-kickback statutes, OIG and government health plan guidelines and state marketing compliance laws, prompt pay, provider adequacy and other laws. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree in Business Administration, Public Policy, Public Health, Health Administration, related field, or equivalent experience required. Master's Degree CPA, CISA, JD, MHA, MBA, MIS or equivalent experience preferred 10+ years Compliance experience, preferably in a healthcare environment, or equivalent experience preferred 4+ years Management experience preferred 4+ years' Experience with risk adjustment processes, procedures, and oversight of same preferred Licenses/Certifications: HCCA certification (CHC) or equivalent preferred Pay Range: $145,100.00 - $268,800.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Federal and State Income Tax Manager - Hybrid Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Federal and State Income Tax Manager At Santander you'll have the chance to build a career at a global financial institution with the scale and support, inclusive culture, and team that will allow you to become the best version of you. Join our team and build an exceptional experience for yourself. The Difference You Make This is an exciting opportunity for a motivated and ambitious team player to join Santander's Tax team in one of our 4 main locations, Dallas, NYC, Miami or Boston. The team is responsible for various federal and state provision and compliance matters, audit, and technical advice serving our 4 businesses, Auto, Retail, Corporate & Investment Banking, and Private Banking. As the Tax Manager, you will report to and be supported by the Tax Director and you will gain exposure to interesting and complex tax matters and key initiatives the Bank is taking part as our fast-growing team transitions to the next stage of our growth plan. Key tasks & responsibilities Work on a broad portfolio of income tax matters, including provisioning, compliance, audit and technical research pertaining to a broad range of financial services activities. Support the team in the delivery and oversight of income tax reporting requirements and technical matters. Build and maintain relationships within the firm and externally with 3rd party service providers, identifying opportunities and managing expectations. Support the successful delivery of tax projects, support in relation to tax audit examinations and ensure technical excellence and a practical/business driven approach. Assist with the implementation of a dedicated risk control framework. Monitor and follow up on legislative and business developments to ensure that the systems and/or processes are updated. Prepare and participate in cross-functional working groups within the Bank to ensure tax requirements continue to be met. Skills and attributes for success Highly motivated with the ability to work both independently and in a team. Excellent communicator in a range of situations both written and oral. Enthusiastic team player with ability to partner effectively with team members. Passion to learn and engage in the team is the key attribute we look for. A desire to learn and develop into the role. Ability to plan and prioritize work. To qualify for the role Bachelor's degree preferred. Federal and State income tax experience 5-7 years. Motivated to grow a rewarding career in Tax in a globally complex financial institution. Based in Dallas, TX, New York City, Boston or Miami. What we look for Most of all, it is the attitude that matters! We are keen to grow our team with like-minded professionals, real team players with a focus on quality and timely delivery. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $97,500.00 USD Maximum: $175,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Santander Consumer, TX, Santander Consumer Other Locations: Texas-Santander Consumer,Texas-Dallas,Florida-Coconut Grove,New York-New York,Massachusetts-Boston Organization: Santander Consumer USA Inc.
09/05/2025
Full time
Federal and State Income Tax Manager - Hybrid Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Federal and State Income Tax Manager At Santander you'll have the chance to build a career at a global financial institution with the scale and support, inclusive culture, and team that will allow you to become the best version of you. Join our team and build an exceptional experience for yourself. The Difference You Make This is an exciting opportunity for a motivated and ambitious team player to join Santander's Tax team in one of our 4 main locations, Dallas, NYC, Miami or Boston. The team is responsible for various federal and state provision and compliance matters, audit, and technical advice serving our 4 businesses, Auto, Retail, Corporate & Investment Banking, and Private Banking. As the Tax Manager, you will report to and be supported by the Tax Director and you will gain exposure to interesting and complex tax matters and key initiatives the Bank is taking part as our fast-growing team transitions to the next stage of our growth plan. Key tasks & responsibilities Work on a broad portfolio of income tax matters, including provisioning, compliance, audit and technical research pertaining to a broad range of financial services activities. Support the team in the delivery and oversight of income tax reporting requirements and technical matters. Build and maintain relationships within the firm and externally with 3rd party service providers, identifying opportunities and managing expectations. Support the successful delivery of tax projects, support in relation to tax audit examinations and ensure technical excellence and a practical/business driven approach. Assist with the implementation of a dedicated risk control framework. Monitor and follow up on legislative and business developments to ensure that the systems and/or processes are updated. Prepare and participate in cross-functional working groups within the Bank to ensure tax requirements continue to be met. Skills and attributes for success Highly motivated with the ability to work both independently and in a team. Excellent communicator in a range of situations both written and oral. Enthusiastic team player with ability to partner effectively with team members. Passion to learn and engage in the team is the key attribute we look for. A desire to learn and develop into the role. Ability to plan and prioritize work. To qualify for the role Bachelor's degree preferred. Federal and State income tax experience 5-7 years. Motivated to grow a rewarding career in Tax in a globally complex financial institution. Based in Dallas, TX, New York City, Boston or Miami. What we look for Most of all, it is the attitude that matters! We are keen to grow our team with like-minded professionals, real team players with a focus on quality and timely delivery. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $97,500.00 USD Maximum: $175,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Santander Consumer, TX, Santander Consumer Other Locations: Texas-Santander Consumer,Texas-Dallas,Florida-Coconut Grove,New York-New York,Massachusetts-Boston Organization: Santander Consumer USA Inc.
Home State Bank opened its doors to McHenry County in 1915 , and for over 110 years we have been serving the McHenry County area. From the beginning, it has been our goal to create a better quality of life for our neighbors, and to work together to build a better community. Our relationship with the community has remained as strong as it was from our beginning, and it continues to grow today. In the words of Home State Bank's Chief Executive Officer, Steven L. Slack, "We are not just out looking for loans and deposits, we are looking for long-term relationships." Home State Bank has a Banking Center Manager opening at the North McHenry Branch (across from Olive Garden). Position Summary The Banking Center Manager will be responsible and accountable for directing and administering a banking center with generally more than $50 million in core deposits and loans. This is a working manager role responsible for participating in all branch activities, including teller activities, new account and lending activities, as well as conducting oversight and administration of a banking center. Ensure that the banking center provides the public with banking products and services for consumer and commercial accounts. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Ensure all functional areas of Operations are completely and properly performed, complying with all required policy, procedure, and compliance requirements. Manage the staff, hiring and scheduling for the location. Communicate with the staff the goals of the banking center and work diligently and creatively with the staff to set the individual goals. Continually monitor performance against the banking center goals, adjusting individual goals and initiating sales promotions, as needed to meet them. Communicate job expectations and evaluate performance against those expectations on a constant basis, providing continual coaching and guidance, and counseling as needed. Conduct and document timely performance discussion/reviews in an honest and impartial manner. Proactively promote sales culture and ensure that the staff receives proper training to demonstrate abilities to sell and cross-sell to reach own individual or team goals. Follow marketing initiatives and local sales promotions within guidelines provided. Consistently meet and exceed profit, deposit, service fee income and loan sales goals as defined by management actively soliciting the various retail products. Conduct regularly scheduled sales and staff meetings. Provide service to customers and prospective customers on various banking matters, including the explanation of products being offered and professional resolution of problems or issues. Participate in the selection of personnel and assist in the proper training, cross-training, and development of direct reports to ensure appropriate multi-functionality to support both the branch and broader Retail network. Demonstrate sound judgement in decision making, abiding appropriately to established guidelines and procedures and utilizing appropriate resources for assistance when needed. Recommend salary adjustments, training, promotions, as appropriate and within approved budgets. Oversee the supervision of the banking center to ensure proper functioning of the day-to-day operations including, but not limited to, open and close procedures, daily vault duties, control of cash levels and the adequate supply of the inventory. Effectively allocate personnel resources through appropriate scheduling, prioritization, and time management to support the banking center and the Retail network as needed. Pass all audits and enforce compliance procedures at all times. Monitor documentation of all assigned employees to ensure accuracy and compliance with required guidelines. This includes CIP, BSA, AML, OFAC and all risk levels to the association. Oversee prescribed security controls to protect the office against criminal and fraudulent operations and unnecessary risk or exposure. Provide facility oversight and report issues or concerns related to safety, maintenance, access or other items affecting the branch location. Education and Experience Looking for someone with three (3) years previous banking center manager experience, but five (5) years preferred. Ability to read, write, speak and use proper grammar in English. Ability to read, analyze and interpret technical procedures, financial reports, legal documents and government regulations. Ability to write business correspondence in response to sensitive inquiries or complaints. Ability to communicate verbally both in person and on the telephone. Ability to speak effectively, presenting information to groups of membership, management and board of directors. Must be able to greet customers throughout the day. Travel as needed to other facilities for meetings or training. Work on Fiserv computer system and Microsoft Office. Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax to or apply online at . Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire: Medical through BCBS - 2 PPO Plans and an HMO option if located within Illinois Dental PPO through BCBS Vision insurance through BCBS EyeMed $50,000 in Company Paid Life & ADD and long-term disability insurance 401K after 90 days with company match of 3% after a year Generous Time Off - 2 weeks paid vacation, 1-week Paid Leave for All Workers and 11 paid FDIC holidays, 1 floating holiday (personal) day Tuition reimbursement - courses and books up to $6,000 annually per policy Holiday Party at Boulder Ridge Country Club Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards" TOP Workplace: Financial Institution/Service TOP Workplace: Large Employer (over 100 employees) TOP Professional Services TOP Family-owned Business TOP Business-to-Business Company One of the Top Workplaces: Giving Back to the Community Daily Herald "2022 Best Places to Work in Illinois" Ranked 10 th for Medium Business (100-499 employees) We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Compensation details: .17 Yearly Salary PI5cdca5a1737e-3332
09/04/2025
Full time
Home State Bank opened its doors to McHenry County in 1915 , and for over 110 years we have been serving the McHenry County area. From the beginning, it has been our goal to create a better quality of life for our neighbors, and to work together to build a better community. Our relationship with the community has remained as strong as it was from our beginning, and it continues to grow today. In the words of Home State Bank's Chief Executive Officer, Steven L. Slack, "We are not just out looking for loans and deposits, we are looking for long-term relationships." Home State Bank has a Banking Center Manager opening at the North McHenry Branch (across from Olive Garden). Position Summary The Banking Center Manager will be responsible and accountable for directing and administering a banking center with generally more than $50 million in core deposits and loans. This is a working manager role responsible for participating in all branch activities, including teller activities, new account and lending activities, as well as conducting oversight and administration of a banking center. Ensure that the banking center provides the public with banking products and services for consumer and commercial accounts. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Ensure all functional areas of Operations are completely and properly performed, complying with all required policy, procedure, and compliance requirements. Manage the staff, hiring and scheduling for the location. Communicate with the staff the goals of the banking center and work diligently and creatively with the staff to set the individual goals. Continually monitor performance against the banking center goals, adjusting individual goals and initiating sales promotions, as needed to meet them. Communicate job expectations and evaluate performance against those expectations on a constant basis, providing continual coaching and guidance, and counseling as needed. Conduct and document timely performance discussion/reviews in an honest and impartial manner. Proactively promote sales culture and ensure that the staff receives proper training to demonstrate abilities to sell and cross-sell to reach own individual or team goals. Follow marketing initiatives and local sales promotions within guidelines provided. Consistently meet and exceed profit, deposit, service fee income and loan sales goals as defined by management actively soliciting the various retail products. Conduct regularly scheduled sales and staff meetings. Provide service to customers and prospective customers on various banking matters, including the explanation of products being offered and professional resolution of problems or issues. Participate in the selection of personnel and assist in the proper training, cross-training, and development of direct reports to ensure appropriate multi-functionality to support both the branch and broader Retail network. Demonstrate sound judgement in decision making, abiding appropriately to established guidelines and procedures and utilizing appropriate resources for assistance when needed. Recommend salary adjustments, training, promotions, as appropriate and within approved budgets. Oversee the supervision of the banking center to ensure proper functioning of the day-to-day operations including, but not limited to, open and close procedures, daily vault duties, control of cash levels and the adequate supply of the inventory. Effectively allocate personnel resources through appropriate scheduling, prioritization, and time management to support the banking center and the Retail network as needed. Pass all audits and enforce compliance procedures at all times. Monitor documentation of all assigned employees to ensure accuracy and compliance with required guidelines. This includes CIP, BSA, AML, OFAC and all risk levels to the association. Oversee prescribed security controls to protect the office against criminal and fraudulent operations and unnecessary risk or exposure. Provide facility oversight and report issues or concerns related to safety, maintenance, access or other items affecting the branch location. Education and Experience Looking for someone with three (3) years previous banking center manager experience, but five (5) years preferred. Ability to read, write, speak and use proper grammar in English. Ability to read, analyze and interpret technical procedures, financial reports, legal documents and government regulations. Ability to write business correspondence in response to sensitive inquiries or complaints. Ability to communicate verbally both in person and on the telephone. Ability to speak effectively, presenting information to groups of membership, management and board of directors. Must be able to greet customers throughout the day. Travel as needed to other facilities for meetings or training. Work on Fiserv computer system and Microsoft Office. Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax to or apply online at . Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire: Medical through BCBS - 2 PPO Plans and an HMO option if located within Illinois Dental PPO through BCBS Vision insurance through BCBS EyeMed $50,000 in Company Paid Life & ADD and long-term disability insurance 401K after 90 days with company match of 3% after a year Generous Time Off - 2 weeks paid vacation, 1-week Paid Leave for All Workers and 11 paid FDIC holidays, 1 floating holiday (personal) day Tuition reimbursement - courses and books up to $6,000 annually per policy Holiday Party at Boulder Ridge Country Club Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards" TOP Workplace: Financial Institution/Service TOP Workplace: Large Employer (over 100 employees) TOP Professional Services TOP Family-owned Business TOP Business-to-Business Company One of the Top Workplaces: Giving Back to the Community Daily Herald "2022 Best Places to Work in Illinois" Ranked 10 th for Medium Business (100-499 employees) We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Compensation details: .17 Yearly Salary PI5cdca5a1737e-3332
