Description Business Office Manager Location: Oakleaf Village (Columbus, OH) Job Type: Full Time Make a Difference-And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Senior Living Means A Unique Approach to Senior Living : Our associate's power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. Resident Stories That Stay with You : From Maurine, who found an "instant family" to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you ! Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do Resident Responsibilities: Manage the full resident lifecycle from an administrative standpoint, including completion of resident agreements, coordination of move-in/move-out processes, and maintenance of filing systems. Process Community billing and send monthly statements to Resident/POA and oversee all aspects of the community's billing process, including generating and sending monthly statements, processing payments, and managing collections for all payors. F ollow up on late or incorrect payments from all payors. Maintain and update accurate resident financial records and data to support internal processes and external billing requirements, including Medicaid claims. Serve as the primary liaison for residents and families on administrative and billing-related inquiries, ensuring clear, timely, and compassionate communication. Community Responsibilities : Supervise the front office team, ensuring smooth daily operations, consistent coverage, and a professional, welcoming environment. Supervise the day-to-day front office functions and staff to include team leadership, including creating staffing schedules, payroll timekeeping approvals, engagement, development, and performance coaching and reviews. Support receptionist team development through ongoing feedback, performance evaluations, and identifying opportunities for growth and training. Process Accounts Payable, working with other departments to ensure timely and accurate coding and submission. Collaborate with the Executive Director and Finance / Regional Business Office Manager on business office operations, and escalate significant issues as needed. Complete monthly staffing schedules and enter Dayforce for direct reports Maintaining and ordering office supplies for campus Corporate Responsibilities : Maintain documents/data to assist Corporate Accounting in processing Medicaid claims/billing. Ensure compliance with company policies and applicable federal, state, and local regulations within all business office procedures. Process monthly Long-Term Care insurance claims for residents/families Ensure all monthly bank deposits for Medicaid payments and resident payments are processed across various platforms timely and in adherence with company policies. Complete Resident Agreements and maintain Resident/Front Office filing systems. Perform other related duties as assigned Build positive relationships with residents and families while balancing customer service and financial stewardship. What We're Looking For Associates degree or higher in business or finance, or equivalent experience Minimum of 2 years in a business office role within senior living or skilled nursing required. Proven experience in accounts receivable, collections, and Medicaid billing preferred. Familiarity with HIPAA and resident privacy compliance in financial recordkeeping. Ability to read, analyze and interpret financial reports, while understanding common accounting procedures (debits/credits) including understanding of ledgers and basic accounting skills. Technically savvy with Microsoft Office suite, workplace collaboration tools such as Excel and MS Teams, other financial and accounting systems , and experience with Yardi highly desirable. Effective written and verbal communication with residents, families, and business partners. Customer service oriented and ability to resolve customer concerns. Ability to make complex decisions with high judgement in partnership with the Executive Director and Regional Business Office Manager . Business acumen and the foresight to see potential issues down the road. Strong organizational and multi-tasking skills with the ability to manage competing priorities Great time management and initiative to meet deadlines and produce accurate work. Effectively collaborate with sales and nursing for move-ins/outs and care level changes, all to ensure the best resident experience. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen.
10/14/2025
Full time
Description Business Office Manager Location: Oakleaf Village (Columbus, OH) Job Type: Full Time Make a Difference-And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Senior Living Means A Unique Approach to Senior Living : Our associate's power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. Resident Stories That Stay with You : From Maurine, who found an "instant family" to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you ! Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do Resident Responsibilities: Manage the full resident lifecycle from an administrative standpoint, including completion of resident agreements, coordination of move-in/move-out processes, and maintenance of filing systems. Process Community billing and send monthly statements to Resident/POA and oversee all aspects of the community's billing process, including generating and sending monthly statements, processing payments, and managing collections for all payors. F ollow up on late or incorrect payments from all payors. Maintain and update accurate resident financial records and data to support internal processes and external billing requirements, including Medicaid claims. Serve as the primary liaison for residents and families on administrative and billing-related inquiries, ensuring clear, timely, and compassionate communication. Community Responsibilities : Supervise the front office team, ensuring smooth daily operations, consistent coverage, and a professional, welcoming environment. Supervise the day-to-day front office functions and staff to include team leadership, including creating staffing schedules, payroll timekeeping approvals, engagement, development, and performance coaching and reviews. Support receptionist team development through ongoing feedback, performance evaluations, and identifying opportunities for growth and training. Process Accounts Payable, working with other departments to ensure timely and accurate coding and submission. Collaborate with the Executive Director and Finance / Regional Business Office Manager on business office operations, and escalate significant issues as needed. Complete monthly staffing schedules and enter Dayforce for direct reports Maintaining and ordering office supplies for campus Corporate Responsibilities : Maintain documents/data to assist Corporate Accounting in processing Medicaid claims/billing. Ensure compliance with company policies and applicable federal, state, and local regulations within all business office procedures. Process monthly Long-Term Care insurance claims for residents/families Ensure all monthly bank deposits for Medicaid payments and resident payments are processed across various platforms timely and in adherence with company policies. Complete Resident Agreements and maintain Resident/Front Office filing systems. Perform other related duties as assigned Build positive relationships with residents and families while balancing customer service and financial stewardship. What We're Looking For Associates degree or higher in business or finance, or equivalent experience Minimum of 2 years in a business office role within senior living or skilled nursing required. Proven experience in accounts receivable, collections, and Medicaid billing preferred. Familiarity with HIPAA and resident privacy compliance in financial recordkeeping. Ability to read, analyze and interpret financial reports, while understanding common accounting procedures (debits/credits) including understanding of ledgers and basic accounting skills. Technically savvy with Microsoft Office suite, workplace collaboration tools such as Excel and MS Teams, other financial and accounting systems , and experience with Yardi highly desirable. Effective written and verbal communication with residents, families, and business partners. Customer service oriented and ability to resolve customer concerns. Ability to make complex decisions with high judgement in partnership with the Executive Director and Regional Business Office Manager . Business acumen and the foresight to see potential issues down the road. Strong organizational and multi-tasking skills with the ability to manage competing priorities Great time management and initiative to meet deadlines and produce accurate work. Effectively collaborate with sales and nursing for move-ins/outs and care level changes, all to ensure the best resident experience. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen.
Current UC employees must apply internally via SuccessFactors Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget stands at $1.85 billion, and its endowment totals $2 billion. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Job OverviewThe University of Cincinnati (UC) seeks a leader to serve as the Inaugural Director of the newly formed Center for Public Health. The Director will play a pivotal role in establishing and leading the Center during a critical growth phase. This is a unique opportunity to shape the future of public health at UC, guiding program development, faculty recruitment, interdisciplinary collaboration, and strategic growth across a complex academic environment. Public health at the University of Cincinnati is a dynamic, interdisciplinary field that spans across the College of Medicine, College of Education, Criminal Justice, Human Services, and Information Technology. There are also a growing number of embedded concentrations and dual degree programs and initiatives spanning multiple colleges university wide. The new UC Center for Public Health unifies these efforts under a collaborative framework of shared governance. The Center serves as a central hub that eliminates fragmented efforts, streamlines decision-making, and fosters synergy among stakeholders. It will create a strong, cohesive identity for public health at UC, enhancing internal coordination, community engagement, institutional visibility, and national competitiveness. The Center supports UC's broader strategic goals by advancing public health education, research, and service. It will also provide a platform that enables colleges to maintain their autonomy while contributing to and benefiting from unified programs and shared resources. The Director will lead efforts to develop a foundational structure and policies and procedures necessary to launch and operationalize the center and its activities. The Director will report directly to the Executive Vice President for Health Affairs and work closely with leadership across UC's colleges and administrative units. The ideal candidate will bring a visionary yet pragmatic approach to leadership, with a proven track record in managing educational programs in a matrixed academic or public health environment. This role is ideal for an academic leader who is passionate about public health and driven to build a nationally recognized program that integrates education, research, and community engagement.Essential Functions Provide strategic and operational leadership for all public health academic programs.Oversee the planning and implementation of new academic offerings, including new concentrations and potential doctoral (DrPH) programs.Coordinate and integrate the Bachelor of Science (BS), Master of Public Health (MPH), and 4+1 programs across participating colleges.Lead efforts to attain joint accreditation from the Council on Education for Public Health (CEPH).Collaborate with academic units to recruit public health faculty aligned with each college's strategic priorities.Drive undergraduate and graduate enrollment growth through unified marketing, recruitment strategies, and program excellence.Serve as a faculty member through teaching and/or research contributions to the field of public health. Minimum Requirements Terminal degree (MD, PhD, PharmD, DrPH, or equivalent).Eligibility for faculty appointment at the Professor level.Distinguished track record in scholarship and academic accomplishment. Experience in academic affairs, curriculum, accreditation (including CEPH), or higher education administration. Additional Qualifications Considered Significant management and operational experience in a complex academic organization, including financial/budgeting and strategic planning.Demonstrated ability to create and articulate a shared vision, persuade a wide range of audiences of its value, and engage others in its implementation.Extensive experience leading public health research initiatives, securing and managing grant funding, and fostering interdisciplinary collaboration.An expectation of achieving excellence in education by prioritizing academic rigor, student engagement, and curriculum development.An ability to attract, retain and develop outstanding faculty, students, and staff and to support them in building and sustaining programs of the highest caliber.Demonstrated ability in management, including strategic planning, budgetary, and operational management.An ability to build meaningful, sustained partnerships with various internal and external stakeholders, including community leaders; and a commitment to strengthening the center's visibility.An entrepreneurial spirit and ability to innovate.Demonstrated experience delivering high-quality instruction in online or hybrid learning environments.An ability to actively listen and a genuine openness to learning from others; a natural communicator who values transparency, respect, and open dialogue; and the emotional intelligence to foster trust, build collaborative relationships, and cultivate broad-based support for decisions, plans, and initiatives. Physical Requirements/Work EnvironmentOffice environment/no specific unusual physical or environmental demands.Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. ( UC Benefits Link ) Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our careers page at UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at . FOR ALL FACULTY HIRES OFFICIAL ACADEMIC TRANSCRIPTS WILL BE REQUIRED AT THE TIME OF HIRE Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 99595 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
10/14/2025
Full time
Current UC employees must apply internally via SuccessFactors Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget stands at $1.85 billion, and its endowment totals $2 billion. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Job OverviewThe University of Cincinnati (UC) seeks a leader to serve as the Inaugural Director of the newly formed Center for Public Health. The Director will play a pivotal role in establishing and leading the Center during a critical growth phase. This is a unique opportunity to shape the future of public health at UC, guiding program development, faculty recruitment, interdisciplinary collaboration, and strategic growth across a complex academic environment. Public health at the University of Cincinnati is a dynamic, interdisciplinary field that spans across the College of Medicine, College of Education, Criminal Justice, Human Services, and Information Technology. There are also a growing number of embedded concentrations and dual degree programs and initiatives spanning multiple colleges university wide. The new UC Center for Public Health unifies these efforts under a collaborative framework of shared governance. The Center serves as a central hub that eliminates fragmented efforts, streamlines decision-making, and fosters synergy among stakeholders. It will create a strong, cohesive identity for public health at UC, enhancing internal coordination, community engagement, institutional visibility, and national competitiveness. The Center supports UC's broader strategic goals by advancing public health education, research, and service. It will also provide a platform that enables colleges to maintain their autonomy while contributing to and benefiting from unified programs and shared resources. The Director will lead efforts to develop a foundational structure and policies and procedures necessary to launch and operationalize the center and its activities. The Director will report directly to the Executive Vice President for Health Affairs and work closely with leadership across UC's colleges and administrative units. The ideal candidate will bring a visionary yet pragmatic approach to leadership, with a proven track record in managing educational programs in a matrixed academic or public health environment. This role is ideal for an academic leader who is passionate about public health and driven to build a nationally recognized program that integrates education, research, and community engagement.Essential Functions Provide strategic and operational leadership for all public health academic programs.Oversee the planning and implementation of new academic offerings, including new concentrations and potential doctoral (DrPH) programs.Coordinate and integrate the Bachelor of Science (BS), Master of Public Health (MPH), and 4+1 programs across participating colleges.Lead efforts to attain joint accreditation from the Council on Education for Public Health (CEPH).Collaborate with academic units to recruit public health faculty aligned with each college's strategic priorities.Drive undergraduate and graduate enrollment growth through unified marketing, recruitment strategies, and program excellence.Serve as a faculty member through teaching and/or research contributions to the field of public health. Minimum Requirements Terminal degree (MD, PhD, PharmD, DrPH, or equivalent).Eligibility for faculty appointment at the Professor level.Distinguished track record in scholarship and academic accomplishment. Experience in academic affairs, curriculum, accreditation (including CEPH), or higher education administration. Additional Qualifications Considered Significant management and operational experience in a complex academic organization, including financial/budgeting and strategic planning.Demonstrated ability to create and articulate a shared vision, persuade a wide range of audiences of its value, and engage others in its implementation.Extensive experience leading public health research initiatives, securing and managing grant funding, and fostering interdisciplinary collaboration.An expectation of achieving excellence in education by prioritizing academic rigor, student engagement, and curriculum development.An ability to attract, retain and develop outstanding faculty, students, and staff and to support them in building and sustaining programs of the highest caliber.Demonstrated ability in management, including strategic planning, budgetary, and operational management.An ability to build meaningful, sustained partnerships with various internal and external stakeholders, including community leaders; and a commitment to strengthening the center's visibility.An entrepreneurial spirit and ability to innovate.Demonstrated experience delivering high-quality instruction in online or hybrid learning environments.An ability to actively listen and a genuine openness to learning from others; a natural communicator who values transparency, respect, and open dialogue; and the emotional intelligence to foster trust, build collaborative relationships, and cultivate broad-based support for decisions, plans, and initiatives. Physical Requirements/Work EnvironmentOffice environment/no specific unusual physical or environmental demands.Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. ( UC Benefits Link ) Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our careers page at UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at . FOR ALL FACULTY HIRES OFFICIAL ACADEMIC TRANSCRIPTS WILL BE REQUIRED AT THE TIME OF HIRE Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 99595 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
Job Details Job Location: Main Campus - Edmond, OK Position Type: Staff Job Category: OTRS Classified Description Position Classification: Regular, full-time, salaried, exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO? General Schedule: Position typically works Monday-Friday from 8am-5pm in-office at UCO's main campus in Edmond, Oklahoma. Salary: The salary is disclosed within the application as an application question. Position Overview & Job Duties: Under the general direction of the Chief Information Officer, the Executive Director of Enterprise Solutions curates long-term strategies and provides direction for centralized, enterprise-level technology service delivery for the Office of Information Technology. Accountable for ensuring alignment with IT vision and strategy within area of responsibility. Ensures the area's technological level remains up to date, defines standards, and implements new policies, procedures, and techniques with 24x7 availability and support. Manage relationships with stakeholders and maintains the unit's reputation and integrity. As part of the Leadership Team, the Executive Director must effectively communicate and collaborate with leadership and university stakeholders to support strong partnerships between IT and the community, and to ensure that the Office of Information Technology is positioned to meet the current and future needs of UCO. Responsible for performing job duties in accordance with the mission, vision, and values of the University of Central Oklahoma. The Executive Director of Enterprise Solutions is responsible for the strategic and operational governance and oversight for UCO's enterprise applications including ERP (HR, Finance, and Student), CRM, third-party applications, web services, software development, systems integrations, solutions architecture, and other enterprise applications that exist across the environment. Responsible for managing all project-related technical third-party vendors, solution delivery, internal technical project resources, and deliverables, and will be the single point of contact as needed for the appropriate UCO business functions in understanding solution details and deliverables as they relate to the project(s). Support the CIO in aligning system support functions with the needs of the institution to provide effective technology support for end users. Defines and communicates academic technology vision in collaboration with key academic stakeholders and provides leadership for the design, development, and implementation of university-wide instructional technology. These efforts include collaboration in the design and support of learning and collaborative spaces. Identify opportunities to make the organization more agile, efficient, and flexible, while driving end-to-end operational excellence across the organization. Deliver and manage prioritized project technical roadmap to enable the desired application and overall solution capabilities. Oversee the design and implementation of enterprise-wide application development standards and effectively manage adoption across the organization. Oversees support and administration for mission-critical business areas, including back-office applications and web-based platforms. Collaborate on the integration of application architecture through close teamwork with software engineers, application developers, project team leaders, business analysts, and business operations teams. Work with IT and business leadership in business continuity planning, testing, and recovery to ensure the resiliency of UCOs application portfolio. Provide resource management to major initiatives by forecasting and prioritizing resource demands with functional areas. Establishes department goals and objectives. Manage, coach, and mentor direct reports and others in the organization. Ensure team members' technical skills are kept current by identifying and supporting appropriate training and other professional development opportunities. Ensures the areas' technological level remains up to date, defines standards, and implements new policies, procedures, and techniques. Facilitate effective communications and knowledge sharing between IT Managers Directors by facilitating regular leadership team meetings for those within area of responsibility. Oversee key performance indicators and Service Level Agreement (SLA) metrics to meet management targets. Report performance to senior leadership on a frequent basis. Understand and proactively manage the funding/budget for area of responsibility. Proactively negotiate and manage the contracts for all consultants and contractors working within area of responsibility. Assists in the development and maintenance of an IT Policy framework and a holistic set of IT Policies for the university. Create, support, and drive change leadership and transformational initiatives. Leads and promotes efforts for innovation, creative problem solving, and continuous improvement in the organization. Performs other duties as assigned. Qualifications / Experience Required: Bachelor's degree plus 7 years of experience with leading planning, including program development and innovation, program prioritization, and assessment or equivalent work experience that provides extensive knowledge of fundamental theories, principles, and concepts. 3 years of experience managing multiple large enterprise, mission critical production systems, including ERP, customer relationship management (CRM) systems, websites, database and data warehouse, and third-party system interfaces. Requires the application of expertise in a chosen field to achieve results. Extensive knowledge and compressive understanding of functional area. Appropriate professional accomplishments and credentials. Qualifications / Experience Preferred: Master's degree in related field. Proven leadership experience in IT field. Experience working in Higher Education with full lifecycle implementation of Banner HR, Finance, and Student, strongly preferred. Experience with leading the creation of and management of an ERP support organization, strongly preferred. Experience in strategic planning, project planning, budgeting and management, and process transformation preferred. Proven track record of managing IT/business relationships and interacting with senior business executives. Experience working with large data structures and metadata management. Experience with overseeing application development lifecycles and support resources across multiple technical domains. Knowledge / Skills/ Abilities: Ability to effectively communicate and collaborate with leadership, and staff across the university, to support strong partnerships between IT and the community. Proven ability to strategically plan both new technologies and create a vision and roadmap for solution delivery. Proven ability to translate business requirements into solutions that map to technology capabilities. Excellent leadership skills, the ability to work collaboratively within a team, and the ability to inspire team members. Must have broad, technical IT knowledge with analytical skills and business acumen. Strong management skills with direct experience managing a diverse group of technology staff. Strong written and verbal skills with proven project management experience. Excellent analytical, organizational, and communication skills. Demonstrated capacity for self-directed learning and ability to exercise independent thinking and judgment. Demonstrated capacity to foster trust and develop the talents and expertise of staff so that they can assume expanded responsibilities. Demonstrated and exceptional customer-focus and service orientation. Strong interpersonal skills and the ability to work effectively and collegially with a variety of stakeholders, and establish collaborative relationships with administrators, deans, faculty, staff, department heads, students and colleagues is required. Adheres to and complies with UCOs shared values and the Office of Information Technology's Code of Ethics. This position is on-call 24x7x365 and requires the successful candidate to have high-speed internet access to their residence and maintain a smart phone on which to receive telephone calls, email, SMS messages from servers and authorized OIT personnel. Will this employee supervise others? Yes, this employee will supervise other employees. Physical Demands: Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.
10/14/2025
Full time
Job Details Job Location: Main Campus - Edmond, OK Position Type: Staff Job Category: OTRS Classified Description Position Classification: Regular, full-time, salaried, exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO? General Schedule: Position typically works Monday-Friday from 8am-5pm in-office at UCO's main campus in Edmond, Oklahoma. Salary: The salary is disclosed within the application as an application question. Position Overview & Job Duties: Under the general direction of the Chief Information Officer, the Executive Director of Enterprise Solutions curates long-term strategies and provides direction for centralized, enterprise-level technology service delivery for the Office of Information Technology. Accountable for ensuring alignment with IT vision and strategy within area of responsibility. Ensures the area's technological level remains up to date, defines standards, and implements new policies, procedures, and techniques with 24x7 availability and support. Manage relationships with stakeholders and maintains the unit's reputation and integrity. As part of the Leadership Team, the Executive Director must effectively communicate and collaborate with leadership and university stakeholders to support strong partnerships between IT and the community, and to ensure that the Office of Information Technology is positioned to meet the current and future needs of UCO. Responsible for performing job duties in accordance with the mission, vision, and values of the University of Central Oklahoma. The Executive Director of Enterprise Solutions is responsible for the strategic and operational governance and oversight for UCO's enterprise applications including ERP (HR, Finance, and Student), CRM, third-party applications, web services, software development, systems integrations, solutions architecture, and other enterprise applications that exist across the environment. Responsible for managing all project-related technical third-party vendors, solution delivery, internal technical project resources, and deliverables, and will be the single point of contact as needed for the appropriate UCO business functions in understanding solution details and deliverables as they relate to the project(s). Support the CIO in aligning system support functions with the needs of the institution to provide effective technology support for end users. Defines and communicates academic technology vision in collaboration with key academic stakeholders and provides leadership for the design, development, and implementation of university-wide instructional technology. These efforts include collaboration in the design and support of learning and collaborative spaces. Identify opportunities to make the organization more agile, efficient, and flexible, while driving end-to-end operational excellence across the organization. Deliver and manage prioritized project technical roadmap to enable the desired application and overall solution capabilities. Oversee the design and implementation of enterprise-wide application development standards and effectively manage adoption across the organization. Oversees support and administration for mission-critical business areas, including back-office applications and web-based platforms. Collaborate on the integration of application architecture through close teamwork with software engineers, application developers, project team leaders, business analysts, and business operations teams. Work with IT and business leadership in business continuity planning, testing, and recovery to ensure the resiliency of UCOs application portfolio. Provide resource management to major initiatives by forecasting and prioritizing resource demands with functional areas. Establishes department goals and objectives. Manage, coach, and mentor direct reports and others in the organization. Ensure team members' technical skills are kept current by identifying and supporting appropriate training and other professional development opportunities. Ensures the areas' technological level remains up to date, defines standards, and implements new policies, procedures, and techniques. Facilitate effective communications and knowledge sharing between IT Managers Directors by facilitating regular leadership team meetings for those within area of responsibility. Oversee key performance indicators and Service Level Agreement (SLA) metrics to meet management targets. Report performance to senior leadership on a frequent basis. Understand and proactively manage the funding/budget for area of responsibility. Proactively negotiate and manage the contracts for all consultants and contractors working within area of responsibility. Assists in the development and maintenance of an IT Policy framework and a holistic set of IT Policies for the university. Create, support, and drive change leadership and transformational initiatives. Leads and promotes efforts for innovation, creative problem solving, and continuous improvement in the organization. Performs other duties as assigned. Qualifications / Experience Required: Bachelor's degree plus 7 years of experience with leading planning, including program development and innovation, program prioritization, and assessment or equivalent work experience that provides extensive knowledge of fundamental theories, principles, and concepts. 3 years of experience managing multiple large enterprise, mission critical production systems, including ERP, customer relationship management (CRM) systems, websites, database and data warehouse, and third-party system interfaces. Requires the application of expertise in a chosen field to achieve results. Extensive knowledge and compressive understanding of functional area. Appropriate professional accomplishments and credentials. Qualifications / Experience Preferred: Master's degree in related field. Proven leadership experience in IT field. Experience working in Higher Education with full lifecycle implementation of Banner HR, Finance, and Student, strongly preferred. Experience with leading the creation of and management of an ERP support organization, strongly preferred. Experience in strategic planning, project planning, budgeting and management, and process transformation preferred. Proven track record of managing IT/business relationships and interacting with senior business executives. Experience working with large data structures and metadata management. Experience with overseeing application development lifecycles and support resources across multiple technical domains. Knowledge / Skills/ Abilities: Ability to effectively communicate and collaborate with leadership, and staff across the university, to support strong partnerships between IT and the community. Proven ability to strategically plan both new technologies and create a vision and roadmap for solution delivery. Proven ability to translate business requirements into solutions that map to technology capabilities. Excellent leadership skills, the ability to work collaboratively within a team, and the ability to inspire team members. Must have broad, technical IT knowledge with analytical skills and business acumen. Strong management skills with direct experience managing a diverse group of technology staff. Strong written and verbal skills with proven project management experience. Excellent analytical, organizational, and communication skills. Demonstrated capacity for self-directed learning and ability to exercise independent thinking and judgment. Demonstrated capacity to foster trust and develop the talents and expertise of staff so that they can assume expanded responsibilities. Demonstrated and exceptional customer-focus and service orientation. Strong interpersonal skills and the ability to work effectively and collegially with a variety of stakeholders, and establish collaborative relationships with administrators, deans, faculty, staff, department heads, students and colleagues is required. Adheres to and complies with UCOs shared values and the Office of Information Technology's Code of Ethics. This position is on-call 24x7x365 and requires the successful candidate to have high-speed internet access to their residence and maintain a smart phone on which to receive telephone calls, email, SMS messages from servers and authorized OIT personnel. Will this employee supervise others? Yes, this employee will supervise other employees. Physical Demands: Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,000 students, 12,000 faculty and staff, and over 350,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $88.8 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. About The College The University of Cincinnati's College of Design, Architecture, Art, and Planning (DAAP) is a nationally recognized leader in creative education. Ranked among the top programs in the country by U.S. News & World Report , Business Week , Design Intelligence , and others, DAAP continues to stand shoulder to shoulder with the nation's most prestigious design schools. What sets us apart is the way our students transform ideas into impact - not only in the studio, but in the world. Job Overview The College DAAP invites applications for the position of Manager of Communication and Marketing. This position will be responsible for managing the oversight, direction, and implementation of the College of DAAP's communication and marketing strategies. Essential Functions Manage the communications and marketing objectives and activities of the college.Assist in developing communications and marketing strategies and implementation plans in support of the college's goals via print, web and other media.Develop and maintain communication efforts of the college per university guidelines (i.e. websites, social media sites, blogging, email and print).Supervise social media accounts and performance.Manage communications/public relations internal and external to the college.Ensure social media strategies and content across the college support university messages and goals, generate, edit and share content regularly and stay up to date with trends in social media.Knowledge of content management and analytics across platforms(i.e. web, social media, etc.); experience with Google Analytics and other tools.Consult with the dean, associate dean, administrators and school directors regarding their marketing and communication needs and objectives: recommend and implement supporting strategies.Guide the content and across platforms such as print, web, social, etc. Supervise design and layout processes; establish and maintain design standards for all material produced. Monitor and evaluate communications effectiveness; conduct market analyses.Assist with budget and revenue/sponsorship oversight for the functional areas assigned. May manage budget and/or expenditures.Coordinate with campus wide marketing and promotions requirements and plans, working with university-level Marketing + Communications.Oversee day-to-day operations of communications and marketing; manage production timelines, costs and staff assignments.Manage relationships with vendors and supplemental staff such as freelance writers; ensure that work meets quality and university branding standards.May provide direct supervision to exempt and/or non-exempt staff. Perform related duties based on college's needs. Required Education Bachelor's Degree in a related field. Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Experience Five (5) years of relevant experience. Additional Qualifications Considered Strong project management skills; ability to juggle multiple projects, organize, and prioritize a number of complex initiativesJournalism, PR/communication and/or professional writing/storytelling backgroundKnowledge of design principles Application Process Information Please submit an online application and include: Resume and cover letter to be considered for this position. The cover letter should not exceed one (1) page and should detail your interest and qualified experience, skills, or education required for this position.Please use the additional documents feature as needed for these items. Physical Requirements/Work EnvironmentOffice environment/no specific unusual physical or environmental demands. Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility varies by position and FTE. Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary range of $60,000 - $68,000 based on experienceComprehensive health coverage (medical, dental, vision, prescription)Flexible spending accounts & wellness programsProfessional development & mentorship opportunities For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at . Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 100185
10/14/2025
Full time
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,000 students, 12,000 faculty and staff, and over 350,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $88.8 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. About The College The University of Cincinnati's College of Design, Architecture, Art, and Planning (DAAP) is a nationally recognized leader in creative education. Ranked among the top programs in the country by U.S. News & World Report , Business Week , Design Intelligence , and others, DAAP continues to stand shoulder to shoulder with the nation's most prestigious design schools. What sets us apart is the way our students transform ideas into impact - not only in the studio, but in the world. Job Overview The College DAAP invites applications for the position of Manager of Communication and Marketing. This position will be responsible for managing the oversight, direction, and implementation of the College of DAAP's communication and marketing strategies. Essential Functions Manage the communications and marketing objectives and activities of the college.Assist in developing communications and marketing strategies and implementation plans in support of the college's goals via print, web and other media.Develop and maintain communication efforts of the college per university guidelines (i.e. websites, social media sites, blogging, email and print).Supervise social media accounts and performance.Manage communications/public relations internal and external to the college.Ensure social media strategies and content across the college support university messages and goals, generate, edit and share content regularly and stay up to date with trends in social media.Knowledge of content management and analytics across platforms(i.e. web, social media, etc.); experience with Google Analytics and other tools.Consult with the dean, associate dean, administrators and school directors regarding their marketing and communication needs and objectives: recommend and implement supporting strategies.Guide the content and across platforms such as print, web, social, etc. Supervise design and layout processes; establish and maintain design standards for all material produced. Monitor and evaluate communications effectiveness; conduct market analyses.Assist with budget and revenue/sponsorship oversight for the functional areas assigned. May manage budget and/or expenditures.Coordinate with campus wide marketing and promotions requirements and plans, working with university-level Marketing + Communications.Oversee day-to-day operations of communications and marketing; manage production timelines, costs and staff assignments.Manage relationships with vendors and supplemental staff such as freelance writers; ensure that work meets quality and university branding standards.May provide direct supervision to exempt and/or non-exempt staff. Perform related duties based on college's needs. Required Education Bachelor's Degree in a related field. Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Experience Five (5) years of relevant experience. Additional Qualifications Considered Strong project management skills; ability to juggle multiple projects, organize, and prioritize a number of complex initiativesJournalism, PR/communication and/or professional writing/storytelling backgroundKnowledge of design principles Application Process Information Please submit an online application and include: Resume and cover letter to be considered for this position. The cover letter should not exceed one (1) page and should detail your interest and qualified experience, skills, or education required for this position.Please use the additional documents feature as needed for these items. Physical Requirements/Work EnvironmentOffice environment/no specific unusual physical or environmental demands. Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility varies by position and FTE. Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary range of $60,000 - $68,000 based on experienceComprehensive health coverage (medical, dental, vision, prescription)Flexible spending accounts & wellness programsProfessional development & mentorship opportunities For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at . Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 100185
Job Title: Associate Vice Chancellor, Classification and Compensation Location: USO-TW Building ATL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 289785 About Us The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell. Job Summary The Associate Vice Chancellor of Job Classification and Compensation provides strategic leadership, oversight, and system-wide guidance for the development, implementation, and management of the classification and compensation framework across the University System of Georgia's (USG) multi-campus public higher education system. Operating within a centralized human resources function, the incumbent supports classification and compensation practices that span diverse institutions, ranging from research, comprehensive, and state universities and state colleges and serving faculty, professional staff, and administrative personnel. This position will provide executive leadership for classification and compensation across USG and advance a unified framework grounded in market insights and designed to meet the needs of diverse institutions-including research universities, comprehensive universities, state universities, and state colleges, and the faculty, professional staff, and administrative personnel they employ. This position ensures transparency, consistency, competitiveness, and compliance with applicable laws, regulations, and policies. The Associate Vice Chancellor leads a team of compensation professionals and collaborates closely with system office and institutional HR leaders to support strategies that strengthen recruitment, retention, and alignment with USG's commitment to a unified, data-driven compensation approach. Responsibilities Provide executive leadership in the design, implementation, and oversight of a systemwide classification and compensation framework. Partner with institutional HR leaders and executive leadership to ensure alignment with USG goals, policies, and strategic priorities. Lead a unified, system-wide strategy for job classification and compensation that supports recruitment and retention. Design and maintain classification structures (including job families, titling conventions, and career frameworks) to ensure clarity, consistency, and alignment across institutions. Ensure compliance with federal, state, and local employment laws (e.g., FLSA, EEOC), and BOR system-wide policies. Collaborate with institutional HR directors and campus leadership to address compensation issues, resolve disputes, and support classification reviews and decisions. Serve as a key resource and thought leader for system-wide HR technology projects, including HRIS upgrades, job architecture integrations, and compensation tools. Lead and develop a high-performing team of data and job classification and compensation specialist. Provide expertise and counsel to senior leadership on compensation trends, workforce planning, and talent retention strategies. Lead organizational change efforts that modernize and streamline compensation processes across the system. Guide and support workforce planning initiatives with data-driven compensation insights. Coordinate regular training and communication to ensure shared understanding of job classification and compensation practices across the system. Required Qualifications Master's degree in Human Resources, Business Administration, Public Administration, or related field. Over five years of management experience required. Demonstrated success in designing, implementing, and managing large-scale classification and compensation frameworks, preferably within a public sector or higher education setting. In-depth knowledge of federal and state employment laws and compensation regulations. Experience leveraging compensation systems, ERP platforms, and analytics tools to support data-driven decision-making. Preferred Qualifications Minimum of 10 years of progressively responsible experience in classification and compensation Professional certification (e.g., CCP, PHR, SHRM-CP) or progress toward certification. Experience leading compensation strategy for multi-campus systems or large, complex organizations . Demonstrated success driving process modernization, policy alignment, and organizational change in large, diverse environments. Knowledge, Skills, & Abilities Strong strategic thinking, analytical, and project management skills with the ability to manage multiple priorities under tight timelines. Proven ability to lead organizational change efforts and introduce data-driven practices in complex organizations. Demonstrated ability to build consensus among executive leadership, institutional HR leaders, and diverse stakeholder groups. Exceptional written and verbal communication skills with the ability to present complex information clearly and persuasively to executive audiences. Familiarity with compensation analytics tools and data visualization dashboards (e.g., Power BI, Tableau) for strategic planning and reporting. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request. Equal Employment Opportunity The University System Office is an equal employment, equal access, and equal opportunity employer. It is the policy of the University System Office to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy please contact the University System Office Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Other Information Supervisory Responsibility: Compensation Team Other Information Work Environment and Physical Demands: Central system office-based position. Occasional travel to campuses or systemwide meetings. Must be able to work collaboratively across institutions with diverse missions and resource levels. Background Check Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification. For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. The University System Office holds the sole discretion in assessing eligibility for employment.
10/14/2025
Full time
Job Title: Associate Vice Chancellor, Classification and Compensation Location: USO-TW Building ATL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 289785 About Us The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell. Job Summary The Associate Vice Chancellor of Job Classification and Compensation provides strategic leadership, oversight, and system-wide guidance for the development, implementation, and management of the classification and compensation framework across the University System of Georgia's (USG) multi-campus public higher education system. Operating within a centralized human resources function, the incumbent supports classification and compensation practices that span diverse institutions, ranging from research, comprehensive, and state universities and state colleges and serving faculty, professional staff, and administrative personnel. This position will provide executive leadership for classification and compensation across USG and advance a unified framework grounded in market insights and designed to meet the needs of diverse institutions-including research universities, comprehensive universities, state universities, and state colleges, and the faculty, professional staff, and administrative personnel they employ. This position ensures transparency, consistency, competitiveness, and compliance with applicable laws, regulations, and policies. The Associate Vice Chancellor leads a team of compensation professionals and collaborates closely with system office and institutional HR leaders to support strategies that strengthen recruitment, retention, and alignment with USG's commitment to a unified, data-driven compensation approach. Responsibilities Provide executive leadership in the design, implementation, and oversight of a systemwide classification and compensation framework. Partner with institutional HR leaders and executive leadership to ensure alignment with USG goals, policies, and strategic priorities. Lead a unified, system-wide strategy for job classification and compensation that supports recruitment and retention. Design and maintain classification structures (including job families, titling conventions, and career frameworks) to ensure clarity, consistency, and alignment across institutions. Ensure compliance with federal, state, and local employment laws (e.g., FLSA, EEOC), and BOR system-wide policies. Collaborate with institutional HR directors and campus leadership to address compensation issues, resolve disputes, and support classification reviews and decisions. Serve as a key resource and thought leader for system-wide HR technology projects, including HRIS upgrades, job architecture integrations, and compensation tools. Lead and develop a high-performing team of data and job classification and compensation specialist. Provide expertise and counsel to senior leadership on compensation trends, workforce planning, and talent retention strategies. Lead organizational change efforts that modernize and streamline compensation processes across the system. Guide and support workforce planning initiatives with data-driven compensation insights. Coordinate regular training and communication to ensure shared understanding of job classification and compensation practices across the system. Required Qualifications Master's degree in Human Resources, Business Administration, Public Administration, or related field. Over five years of management experience required. Demonstrated success in designing, implementing, and managing large-scale classification and compensation frameworks, preferably within a public sector or higher education setting. In-depth knowledge of federal and state employment laws and compensation regulations. Experience leveraging compensation systems, ERP platforms, and analytics tools to support data-driven decision-making. Preferred Qualifications Minimum of 10 years of progressively responsible experience in classification and compensation Professional certification (e.g., CCP, PHR, SHRM-CP) or progress toward certification. Experience leading compensation strategy for multi-campus systems or large, complex organizations . Demonstrated success driving process modernization, policy alignment, and organizational change in large, diverse environments. Knowledge, Skills, & Abilities Strong strategic thinking, analytical, and project management skills with the ability to manage multiple priorities under tight timelines. Proven ability to lead organizational change efforts and introduce data-driven practices in complex organizations. Demonstrated ability to build consensus among executive leadership, institutional HR leaders, and diverse stakeholder groups. Exceptional written and verbal communication skills with the ability to present complex information clearly and persuasively to executive audiences. Familiarity with compensation analytics tools and data visualization dashboards (e.g., Power BI, Tableau) for strategic planning and reporting. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request. Equal Employment Opportunity The University System Office is an equal employment, equal access, and equal opportunity employer. It is the policy of the University System Office to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy please contact the University System Office Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Other Information Supervisory Responsibility: Compensation Team Other Information Work Environment and Physical Demands: Central system office-based position. Occasional travel to campuses or systemwide meetings. Must be able to work collaboratively across institutions with diverse missions and resource levels. Background Check Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification. For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. The University System Office holds the sole discretion in assessing eligibility for employment.
Please note, this position is located at Winter Park Resort in Winter Park, CO. Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Marketing Specialist is responsible for assisting in the planning and execution of resort marketing and promotional strategies. The candidate must have a proven track record of success in advertising and media analytics. The position will report directly to the Marketing Manager. The most qualified candidates will have a background in brand management, paid media management, or agency account management. The primary responsibility of the Marketing Specialist is to assist in planning, execution, and reporting on advertising and promotional campaigns to support resort goals. Campaign objectives include increasing brand awareness and familiarity, driving incremental guest visits and increasing ancillary revenue. In addition, the Marketing Specialist will assist in building and supporting the resort's product suite and promotional calendar to drive visitation WAGE: The base salary pay range above represents the low and high end of Winter Park Resort's salary pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits. Salary pay range: $50,000 - $65,000 ESSENTIAL DUTIES: Develop creative briefs in collaboration with Marketing Manager and Director to create compelling advertising campaigns Project manage advertising creative deliverables process to ensure brand adherence, increase effectiveness of campaigns, and ensure campaigns launch on time Manage the marketing promotional calendar, create one pagers for products and promotions, and distribute them to marketing channel managers Assist in planning, execution and reporting of in-house advertising campaigns run on Meta, Tik Tok, and other social media platforms. Create and analyze post-mortem reports for advertising campaigns run in-house and through our advertising agency, and provide recommendations based on business results Analyze competitor products, promotions and advertising to inform and improve marketing strategies Schedule and organize key media, agency, and marketing meetings, agendas, and send minutes to attendees Analyze marketing reports (guest, financial, employee, project status, etc.) and follow-up with managers and team members on actionable items Ensure consistent marketing messages across multiple consumer touch points Proofread creative for advertising as well as other marketing channels as assigned Prepare monthly forecast and variance budget documents for the marketing budget, and attend accompanying meetings to assist in presenting Marketing budget details Prepare and review monthly expense reports, reconcile accounts payable, and process departmental purchases, check requests, and other documents Provide occasional administrative support to the VP, Director, and Managers of Marketing This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree in marketing or business-related field or relevant marketing experience 3+ years of experience in marketing or related field required, featuring analytic reporting, budget management, and media coordination Experience in agency account management, media coordination, or similar role on marketing team, a plus Experience in outdoor/hospitality/ski marketing preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Working knowledge of Adobe Analytics, Google Analytics, Tableau, or similar data analysis platforms required Skilled in Microsoft Office, especially PowerPoint, Word, and Excel Demonstrated ability to manage projects independently, handle multiple tasks and assignments simultaneously in a fast-paced environment Strong sense of ownership and accountability Strong analytical skills and business acumen Ability to work under deadline pressure Self-starter with high energy and desire to have a positive impact on the business and brand Commitment to guest and employee satisfaction Resourcefulness in solving problems Strong attention to detail TRAVEL REQUIREMENTS: This position does not require regular travel; however, from time to time, travel to industry events and other locations may be required. PHYSICAL DEMANDS AND WORKING CONDITIONS: This position may be required to work evenings, weekends and holidays. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications. Required Preferred Job Industries Sales & Marketing
10/14/2025
Full time
Please note, this position is located at Winter Park Resort in Winter Park, CO. Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Marketing Specialist is responsible for assisting in the planning and execution of resort marketing and promotional strategies. The candidate must have a proven track record of success in advertising and media analytics. The position will report directly to the Marketing Manager. The most qualified candidates will have a background in brand management, paid media management, or agency account management. The primary responsibility of the Marketing Specialist is to assist in planning, execution, and reporting on advertising and promotional campaigns to support resort goals. Campaign objectives include increasing brand awareness and familiarity, driving incremental guest visits and increasing ancillary revenue. In addition, the Marketing Specialist will assist in building and supporting the resort's product suite and promotional calendar to drive visitation WAGE: The base salary pay range above represents the low and high end of Winter Park Resort's salary pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits. Salary pay range: $50,000 - $65,000 ESSENTIAL DUTIES: Develop creative briefs in collaboration with Marketing Manager and Director to create compelling advertising campaigns Project manage advertising creative deliverables process to ensure brand adherence, increase effectiveness of campaigns, and ensure campaigns launch on time Manage the marketing promotional calendar, create one pagers for products and promotions, and distribute them to marketing channel managers Assist in planning, execution and reporting of in-house advertising campaigns run on Meta, Tik Tok, and other social media platforms. Create and analyze post-mortem reports for advertising campaigns run in-house and through our advertising agency, and provide recommendations based on business results Analyze competitor products, promotions and advertising to inform and improve marketing strategies Schedule and organize key media, agency, and marketing meetings, agendas, and send minutes to attendees Analyze marketing reports (guest, financial, employee, project status, etc.) and follow-up with managers and team members on actionable items Ensure consistent marketing messages across multiple consumer touch points Proofread creative for advertising as well as other marketing channels as assigned Prepare monthly forecast and variance budget documents for the marketing budget, and attend accompanying meetings to assist in presenting Marketing budget details Prepare and review monthly expense reports, reconcile accounts payable, and process departmental purchases, check requests, and other documents Provide occasional administrative support to the VP, Director, and Managers of Marketing This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree in marketing or business-related field or relevant marketing experience 3+ years of experience in marketing or related field required, featuring analytic reporting, budget management, and media coordination Experience in agency account management, media coordination, or similar role on marketing team, a plus Experience in outdoor/hospitality/ski marketing preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Working knowledge of Adobe Analytics, Google Analytics, Tableau, or similar data analysis platforms required Skilled in Microsoft Office, especially PowerPoint, Word, and Excel Demonstrated ability to manage projects independently, handle multiple tasks and assignments simultaneously in a fast-paced environment Strong sense of ownership and accountability Strong analytical skills and business acumen Ability to work under deadline pressure Self-starter with high energy and desire to have a positive impact on the business and brand Commitment to guest and employee satisfaction Resourcefulness in solving problems Strong attention to detail TRAVEL REQUIREMENTS: This position does not require regular travel; however, from time to time, travel to industry events and other locations may be required. PHYSICAL DEMANDS AND WORKING CONDITIONS: This position may be required to work evenings, weekends and holidays. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications. Required Preferred Job Industries Sales & Marketing
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
10/13/2025
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
10/13/2025
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
10/12/2025
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
10/12/2025
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
10/12/2025
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
10/12/2025
Full time
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
University of California, Berkeley
Berkeley, California
Director, Advertising & Digital Marketing (4138U) Intercollegiate Athletics 81011 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Department of Intercollegiate Athletics consists of more than 250 staff members and coaches and sponsors 30 varsity sports programs. These 30 programs include more than 850 student-athletes who participate in the various sports programs annually within the National Collegiate Athletics Association (NCAA). We are currently seeking a Director, Digital Media. We are looking for a creative and forward thinker, someone who can lead talented people, is analytical and strategic, while also diving right into the execution of our marketing campaigns. Application Review Date The First Review Date for this job is: September 19, 2025 Responsibilities The Director of Advertising & Digital Marketing will play a key role in shaping Cal Athletics' communications strategy by developing a unified view of the customer, refining the customer journey, and delivering personalized content across all channels and devices. This position will lead the department's overall email marketing strategy, including the creation, launch, management, and optimization of segmented and targeted programs aimed at driving demand generation, improving retention, and building customer loyalty. In addition to email marketing, the Director will oversee the digital strategy to support revenue generation efforts across various platforms. This includes tracking key metrics, measuring ROI, reporting on campaign successes, and continuously optimizing campaigns to ensure the best possible results. Shaping Cal Athletics' digital strategy by developing a unified view of the customer, refining the customer journey, and delivering personalized content across all channels and devices. Develop and execute digital advertising strategies, including paid social media, SEO/SEM, and other targeted campaigns for football, men's basketball, women's basketball, and other ticketed sports, as well as licensing and fundraising initiatives. Create synergy between digital marketing, organic social media, and traditional advertising (television and radio commercials, media trade opportunities) to maximize revenue streams. Collaborate with the ticket office to create and manage email marketing campaigns within the Paciolan and Eloqua systems to maximize revenue opportunities. Produce and facilitate a cohesive communication strategy for all revenue-generating initiatives, including email, direct mail, social media, mobile applications, and digital advertising campaigns for ticket sales, capital projects, fundraising, multimedia rights, and licensing. Conduct market research on fan engagement and customer behavior to improve retention, awareness, interest, and sales efforts. Educate internal stakeholders on insights for developing incentive programs, pricing strategies, and marketing policies. Manages digital staff performance, career development, and adherence to job standards. Responsible for all aspects of the supervision of the unit. Manage assigned unit budget. Leverage resources across departments to create efficiencies in workflow, budget allocation, and information sharing. Develop internal processes to improve strategic planning, platform development, and technology investments. Coordinate cross-functional efforts with other internal units, ensuring alignment with overall business objectives and marketing strategies. This individual is responsible for guiding the day-to-day operations of the digital marketing team, including the development of fan-facing content, storytelling, and marketing campaigns that drive both engagement and revenue growth. They work cross-functionally with key stakeholders in ticketing, development, sponsorships, and student engagement to ensure cohesive, results-driven marketing strategies. Build relationships with external companies and organizations, including non-campus affiliates, as necessary. Participate in game days/nights and other relevant events to support marketing initiatives. As a supervisor, this role provides leadership and mentorship to a team of digital marketing professionals, fostering innovation, collaboration, and professional development. The Director is empowered to make critical strategic decisions that drive fan growth and enhance the overall Cal Athletics brand. They exercise sound judgment within program and department policies while identifying opportunities for marketing innovation, maximizing business impact, and expanding the fan base. The Director also collaborates with internal and external partners to ensure consistent messaging, effective audience targeting, and successful campaign outcomes. Required Qualifications Bachelor's degree in Marketing, Communications, or a related field. 5+ years of experience in digital marketing, including email marketing, content creation, and analytics, preferably in a sports or entertainment context. Expertise in email marketing platforms (Paciolan, Eloqua, or similar) and marketing automation tools. Strong understanding of digital advertising, SEO/SEM, and paid social media strategies. Proven ability to track and analyze campaign performance with a focus on engagement, conversion, ROI/ROAS, and lead generation. Experience in developing and executing comprehensive marketing strategies across multiple digital channels. Strong written and verbal communication skills, with the ability to present insights and recommendations to leadership. Proven ability to collaborate with cross-functional teams and manage multiple projects simultaneously. Knowledge of fan engagement and customer behavior analysis to improve marketing efforts. Strong project management skills and attention to detail. Ability to work in a fast-paced environment, balancing competing priorities and deadlines. Knowledge of applicable NCAA and ACC rules and regulations. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $85,000 - $95,000. The entire range is $74,400 - $103,800.00 This position is exempt and paid monthly. This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits. How to Apply To apply, please submit your resume and cover letter. Referral Source info This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee". Then enter the Employee's Name and Berkeley E-mail address in the Specific Referral Source field. Please enter only one name and email. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter . click apply for full job details
10/12/2025
Full time
Director, Advertising & Digital Marketing (4138U) Intercollegiate Athletics 81011 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Department of Intercollegiate Athletics consists of more than 250 staff members and coaches and sponsors 30 varsity sports programs. These 30 programs include more than 850 student-athletes who participate in the various sports programs annually within the National Collegiate Athletics Association (NCAA). We are currently seeking a Director, Digital Media. We are looking for a creative and forward thinker, someone who can lead talented people, is analytical and strategic, while also diving right into the execution of our marketing campaigns. Application Review Date The First Review Date for this job is: September 19, 2025 Responsibilities The Director of Advertising & Digital Marketing will play a key role in shaping Cal Athletics' communications strategy by developing a unified view of the customer, refining the customer journey, and delivering personalized content across all channels and devices. This position will lead the department's overall email marketing strategy, including the creation, launch, management, and optimization of segmented and targeted programs aimed at driving demand generation, improving retention, and building customer loyalty. In addition to email marketing, the Director will oversee the digital strategy to support revenue generation efforts across various platforms. This includes tracking key metrics, measuring ROI, reporting on campaign successes, and continuously optimizing campaigns to ensure the best possible results. Shaping Cal Athletics' digital strategy by developing a unified view of the customer, refining the customer journey, and delivering personalized content across all channels and devices. Develop and execute digital advertising strategies, including paid social media, SEO/SEM, and other targeted campaigns for football, men's basketball, women's basketball, and other ticketed sports, as well as licensing and fundraising initiatives. Create synergy between digital marketing, organic social media, and traditional advertising (television and radio commercials, media trade opportunities) to maximize revenue streams. Collaborate with the ticket office to create and manage email marketing campaigns within the Paciolan and Eloqua systems to maximize revenue opportunities. Produce and facilitate a cohesive communication strategy for all revenue-generating initiatives, including email, direct mail, social media, mobile applications, and digital advertising campaigns for ticket sales, capital projects, fundraising, multimedia rights, and licensing. Conduct market research on fan engagement and customer behavior to improve retention, awareness, interest, and sales efforts. Educate internal stakeholders on insights for developing incentive programs, pricing strategies, and marketing policies. Manages digital staff performance, career development, and adherence to job standards. Responsible for all aspects of the supervision of the unit. Manage assigned unit budget. Leverage resources across departments to create efficiencies in workflow, budget allocation, and information sharing. Develop internal processes to improve strategic planning, platform development, and technology investments. Coordinate cross-functional efforts with other internal units, ensuring alignment with overall business objectives and marketing strategies. This individual is responsible for guiding the day-to-day operations of the digital marketing team, including the development of fan-facing content, storytelling, and marketing campaigns that drive both engagement and revenue growth. They work cross-functionally with key stakeholders in ticketing, development, sponsorships, and student engagement to ensure cohesive, results-driven marketing strategies. Build relationships with external companies and organizations, including non-campus affiliates, as necessary. Participate in game days/nights and other relevant events to support marketing initiatives. As a supervisor, this role provides leadership and mentorship to a team of digital marketing professionals, fostering innovation, collaboration, and professional development. The Director is empowered to make critical strategic decisions that drive fan growth and enhance the overall Cal Athletics brand. They exercise sound judgment within program and department policies while identifying opportunities for marketing innovation, maximizing business impact, and expanding the fan base. The Director also collaborates with internal and external partners to ensure consistent messaging, effective audience targeting, and successful campaign outcomes. Required Qualifications Bachelor's degree in Marketing, Communications, or a related field. 5+ years of experience in digital marketing, including email marketing, content creation, and analytics, preferably in a sports or entertainment context. Expertise in email marketing platforms (Paciolan, Eloqua, or similar) and marketing automation tools. Strong understanding of digital advertising, SEO/SEM, and paid social media strategies. Proven ability to track and analyze campaign performance with a focus on engagement, conversion, ROI/ROAS, and lead generation. Experience in developing and executing comprehensive marketing strategies across multiple digital channels. Strong written and verbal communication skills, with the ability to present insights and recommendations to leadership. Proven ability to collaborate with cross-functional teams and manage multiple projects simultaneously. Knowledge of fan engagement and customer behavior analysis to improve marketing efforts. Strong project management skills and attention to detail. Ability to work in a fast-paced environment, balancing competing priorities and deadlines. Knowledge of applicable NCAA and ACC rules and regulations. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $85,000 - $95,000. The entire range is $74,400 - $103,800.00 This position is exempt and paid monthly. This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits. How to Apply To apply, please submit your resume and cover letter. Referral Source info This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee". Then enter the Employee's Name and Berkeley E-mail address in the Specific Referral Source field. Please enter only one name and email. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter . click apply for full job details
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,000 students, 12,000 faculty and staff, and over 350,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $88.8 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. About the Office of Research The Office of Research's Research Platforms and Insights (RPI) department is committed to improving process efficiency and preparing the Office of Research and the UC research enterprise for future growth. Job Overview The Research Platforms and Insights department is seeking to hire a Director, Advanced Research Computing Center. This position will provide administrative and operational leadership for the Advanced Research Computing Center. It will also be responsible for managing the service center's budget, overseeing service delivery, coordinating project execution, and ensuring compliance with institutional and regulatory standards. The Director will work closely with internal stakeholders to support research computing needs and maintain efficient, sustainable operations. This position is an on-site position with the potential to transition to a hybrid work arrangement upon successful completion of training. Essential Functions Develop, approve, and implement policies and procedures that support ARCC operations. Ensure alignment with university standards and contribute to continuous improvement in service delivery. Lead budget planning and financial oversight for ARCC, including cost structure for service center services. Create procedures for service center. Manage service center. Manage operational projects and service center activities for the ARC. Develop a team to support the - evolving needs of researchers. Ensure timely execution and high-quality support across computing services.Develop and lead ARCC outreach and communications including training programs, events, and website management in close collaboration with the Faculty Director. The Faculty Director serves as the primary university-level representative for ARC, while the Operations Director supports this role by translating strategic guidance into actionable outreach and development initiatives. Monitor resource utilization and refine operational procedures to ensure long-term sustainability. Drive efficiency and innovation in service center operations.Prepare reports, interpret data, and write proposals. Ensure all ARCC services comply with university, state, and federal regulations. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree in relevant fields such as information technology, computer science, engineering, or research administration. Required Experience Seven (7) years of experience in research operations, computing services, or administrative leadership within higher education or a research-intensive environment.Three (3) years of experience managing budgets.Three (3) years supervisory experience leading teams and implementing institutional policies.Strong organizational, communication, and problem-solving skills. Additional Qualifications Considered Advanced Degree: Master's or Ph.D. in a relevant field (e.g., computational science, engineering, data science)Research Computing Expertise: Experience with high-performance computing (HPC), data management, and secure storage systems Compliance Knowledge: Familiarity with federal and institutional compliance standardsExperience managing change and applying innovative solutions in complex environmentsDemonstrated success in collaborating with faculty, administrators, and external partners to support research initiativesExperience with academic researchers. Physical Requirements/Work EnvironmentOffice environment/no specific unusual physical or environmental demands.Application Process Information A resume and cover letter are required as part of the application process. Attach these documents before submitting your application. Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. ( UC Benefits Link ) Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experienceComprehensive health coverage (medical, dental, vision, prescription)Flexible spending accounts & wellness programsProfessional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our careers page at UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at . Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 99901 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
10/11/2025
Full time
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,000 students, 12,000 faculty and staff, and over 350,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $88.8 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. About the Office of Research The Office of Research's Research Platforms and Insights (RPI) department is committed to improving process efficiency and preparing the Office of Research and the UC research enterprise for future growth. Job Overview The Research Platforms and Insights department is seeking to hire a Director, Advanced Research Computing Center. This position will provide administrative and operational leadership for the Advanced Research Computing Center. It will also be responsible for managing the service center's budget, overseeing service delivery, coordinating project execution, and ensuring compliance with institutional and regulatory standards. The Director will work closely with internal stakeholders to support research computing needs and maintain efficient, sustainable operations. This position is an on-site position with the potential to transition to a hybrid work arrangement upon successful completion of training. Essential Functions Develop, approve, and implement policies and procedures that support ARCC operations. Ensure alignment with university standards and contribute to continuous improvement in service delivery. Lead budget planning and financial oversight for ARCC, including cost structure for service center services. Create procedures for service center. Manage service center. Manage operational projects and service center activities for the ARC. Develop a team to support the - evolving needs of researchers. Ensure timely execution and high-quality support across computing services.Develop and lead ARCC outreach and communications including training programs, events, and website management in close collaboration with the Faculty Director. The Faculty Director serves as the primary university-level representative for ARC, while the Operations Director supports this role by translating strategic guidance into actionable outreach and development initiatives. Monitor resource utilization and refine operational procedures to ensure long-term sustainability. Drive efficiency and innovation in service center operations.Prepare reports, interpret data, and write proposals. Ensure all ARCC services comply with university, state, and federal regulations. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree in relevant fields such as information technology, computer science, engineering, or research administration. Required Experience Seven (7) years of experience in research operations, computing services, or administrative leadership within higher education or a research-intensive environment.Three (3) years of experience managing budgets.Three (3) years supervisory experience leading teams and implementing institutional policies.Strong organizational, communication, and problem-solving skills. Additional Qualifications Considered Advanced Degree: Master's or Ph.D. in a relevant field (e.g., computational science, engineering, data science)Research Computing Expertise: Experience with high-performance computing (HPC), data management, and secure storage systems Compliance Knowledge: Familiarity with federal and institutional compliance standardsExperience managing change and applying innovative solutions in complex environmentsDemonstrated success in collaborating with faculty, administrators, and external partners to support research initiativesExperience with academic researchers. Physical Requirements/Work EnvironmentOffice environment/no specific unusual physical or environmental demands.Application Process Information A resume and cover letter are required as part of the application process. Attach these documents before submitting your application. Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. ( UC Benefits Link ) Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experienceComprehensive health coverage (medical, dental, vision, prescription)Flexible spending accounts & wellness programsProfessional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our careers page at UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at . Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 99901 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
WAKE FOREST UNIVERSITY
Winston Salem, North Carolina
External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description SummaryThe School of Professional Studies (SPS) is seeking an entrepreneurial, student-centered leader for the Inaugural Director of Career and Professional Development. This is a transformative and foundational opportunity for a strategic and operational leader to join an exciting academic endeavor, establish the vision for career services, and serve as a thought leader in graduate career outcomes for adult learners. The Director will be dedicated to serving the unique career needs and aspirations of adult learners pursuing graduate education across a diverse set of professional fields. The individual selected for this role will design and implement a robust, market-responsive career ecosystem that leverages the resources, expertise, and networks of both SPS and Wake Forest University. This role represents a chance to define and execute an innovative, outcomes-driven model that helps students translate their graduate studies into meaningful career impact-advancing in their current roles, pivoting into new fields, or achieving leadership positions that strengthen our communities and industries.Job Description Essential Functions: The Director will provide strategic and operational leadership in shaping comprehensive career support through the following core functions: Strategic Leadership & Innovation: Develop and execute a comprehensive, data-driven career and professional development strategy that serves the full student lifecycle (exploration, employment, advancement, and pivots) for adult and graduate learners. Foster a culture of evidence-based innovation, ensuring services evolve to meet dynamic market and student needs. Program Design & Delivery: Design, curate, and integrate an innovative portfolio of scalable career services, including 1:1 coaching, asynchronous modules, and virtual programs. Seamlessly integrate career readiness into academic programs, collaborating closely with faculty and program leaders. Oversee mentoring programs and integrate career development into lifelong learning pathways for alumni. Partnerships & Employer Engagement: Cultivate and expand strategic relationships with industry partners, employers, alumni, and advisory boards to generate market-aligned programming, networking events, and job pathways. Partner effectively with the university's central career resources (OPCD) and other units to leverage the full university ecosystem. Technology & Assessment: Oversee the implementation and use of learning platforms, AI-driven tools, and emerging technologies to deliver flexible resources to online and hybrid students. Establish robust systems to measure and analyze career outcomes, service usage, and student feedback for continuous improvement and accountability. Required Education, Knowledge, Skills, and Abilities Master's degree in career development, counseling, business, HR, higher education, or a related field. 10+ years of progressive experience in career counseling, workforce development, or talent management, preferably in higher education. Demonstrated success designing and delivering impactful career development programs and resources. Strong individual and group coaching skills, with experience applying career assessments. Excellent communication and relationship-building skills. Ability to work independently and collaboratively across a complex organization. Familiarity with FERPA, NACE, and related professional standards. Preferred Education, Knowledge, Skills, and Abilities Experience serving adult learners and online/hybrid students. Proficiency with learning platforms, emerging technologies, and data analytics. Experience designing dashboards and reporting systems to track career outcomes. Additional Job Description The School of Professional Studies The School of Professional Studies (SPS) is the newest school of Wake Forest University. SPS houses innovative graduate degree and non-degree programs, including certificates and other credentials, as well as relevant Executive Education courses, for working professionals. SPS is focused on developing accessible and market-relevant programs that build upon Wake Forest's current areas of strength as well as delivering future professional development education that is essential to the growing economy of Charlotte, where the School is located, and the surrounding region. SPS is at the frontier of what's next for Wake Forest University as the university boldly expands into Charlotte with the opening of an Innovation District in partnership with Atrium Health. SPS is an exciting strategic initiative for the university benefiting from strong support from the university community, including administration and trustees, and the business and civic leaders of Charlotte. SPS has a vision to develop a new kind of leader. It helps working professionals rise to the challenges of today's dynamic job market by teaching in-demand skills and awarding sought-after credentials. The School empowers its students to adapt, grow, and excel, shaping them into leaders who will guide businesses into the future with integrity. Learn more about the School of Professional Studies online at . Charlotte, North Carolina The fifth fastest growing city in the U.S., Charlotte is the most populous city in North Carolina, with more than 874,000 residents. The city is the cultural, economic, and transportation center of the Charlotte metropolitan area, especially in the financial sector. It is the second largest financial banking center in the U.S. after New York City. Home to several Fortune 500 companies, Charlotte is one of the nation's top cities expected to experience continued economic growth, particularly for start-ups. Time Type RequirementFull timeNote to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact or .
10/11/2025
Full time
External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description SummaryThe School of Professional Studies (SPS) is seeking an entrepreneurial, student-centered leader for the Inaugural Director of Career and Professional Development. This is a transformative and foundational opportunity for a strategic and operational leader to join an exciting academic endeavor, establish the vision for career services, and serve as a thought leader in graduate career outcomes for adult learners. The Director will be dedicated to serving the unique career needs and aspirations of adult learners pursuing graduate education across a diverse set of professional fields. The individual selected for this role will design and implement a robust, market-responsive career ecosystem that leverages the resources, expertise, and networks of both SPS and Wake Forest University. This role represents a chance to define and execute an innovative, outcomes-driven model that helps students translate their graduate studies into meaningful career impact-advancing in their current roles, pivoting into new fields, or achieving leadership positions that strengthen our communities and industries.Job Description Essential Functions: The Director will provide strategic and operational leadership in shaping comprehensive career support through the following core functions: Strategic Leadership & Innovation: Develop and execute a comprehensive, data-driven career and professional development strategy that serves the full student lifecycle (exploration, employment, advancement, and pivots) for adult and graduate learners. Foster a culture of evidence-based innovation, ensuring services evolve to meet dynamic market and student needs. Program Design & Delivery: Design, curate, and integrate an innovative portfolio of scalable career services, including 1:1 coaching, asynchronous modules, and virtual programs. Seamlessly integrate career readiness into academic programs, collaborating closely with faculty and program leaders. Oversee mentoring programs and integrate career development into lifelong learning pathways for alumni. Partnerships & Employer Engagement: Cultivate and expand strategic relationships with industry partners, employers, alumni, and advisory boards to generate market-aligned programming, networking events, and job pathways. Partner effectively with the university's central career resources (OPCD) and other units to leverage the full university ecosystem. Technology & Assessment: Oversee the implementation and use of learning platforms, AI-driven tools, and emerging technologies to deliver flexible resources to online and hybrid students. Establish robust systems to measure and analyze career outcomes, service usage, and student feedback for continuous improvement and accountability. Required Education, Knowledge, Skills, and Abilities Master's degree in career development, counseling, business, HR, higher education, or a related field. 10+ years of progressive experience in career counseling, workforce development, or talent management, preferably in higher education. Demonstrated success designing and delivering impactful career development programs and resources. Strong individual and group coaching skills, with experience applying career assessments. Excellent communication and relationship-building skills. Ability to work independently and collaboratively across a complex organization. Familiarity with FERPA, NACE, and related professional standards. Preferred Education, Knowledge, Skills, and Abilities Experience serving adult learners and online/hybrid students. Proficiency with learning platforms, emerging technologies, and data analytics. Experience designing dashboards and reporting systems to track career outcomes. Additional Job Description The School of Professional Studies The School of Professional Studies (SPS) is the newest school of Wake Forest University. SPS houses innovative graduate degree and non-degree programs, including certificates and other credentials, as well as relevant Executive Education courses, for working professionals. SPS is focused on developing accessible and market-relevant programs that build upon Wake Forest's current areas of strength as well as delivering future professional development education that is essential to the growing economy of Charlotte, where the School is located, and the surrounding region. SPS is at the frontier of what's next for Wake Forest University as the university boldly expands into Charlotte with the opening of an Innovation District in partnership with Atrium Health. SPS is an exciting strategic initiative for the university benefiting from strong support from the university community, including administration and trustees, and the business and civic leaders of Charlotte. SPS has a vision to develop a new kind of leader. It helps working professionals rise to the challenges of today's dynamic job market by teaching in-demand skills and awarding sought-after credentials. The School empowers its students to adapt, grow, and excel, shaping them into leaders who will guide businesses into the future with integrity. Learn more about the School of Professional Studies online at . Charlotte, North Carolina The fifth fastest growing city in the U.S., Charlotte is the most populous city in North Carolina, with more than 874,000 residents. The city is the cultural, economic, and transportation center of the Charlotte metropolitan area, especially in the financial sector. It is the second largest financial banking center in the U.S. after New York City. Home to several Fortune 500 companies, Charlotte is one of the nation's top cities expected to experience continued economic growth, particularly for start-ups. Time Type RequirementFull timeNote to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact or .
Reporting to the Plant Manager, you will develop and implement overall plant technical strategies focused on engineering projects, maintenance and stores improvement programs. Develop vertical startup processes to ensure implementation of low loss production systems. Provide solutions to technical problems and recommendations for improvements in production activities, and manage the plant technical organization. Develop and lead plant specific engineering and maintenance strategies to achieve performance goals. Manage all plant technical expense budgets and work with Corporate Engineering to deliver the capital budget. You Will: Assist Plant in establishing safety of all of our team members as the plant's first objective. Lead the development of the capital plan including the engagement of related Plant and Corporate functions such as Safety, Sanitation, Quality, Environmental, Operations, Maintenance, Finance and Operations Collaborate with the Plant in setting delineated roles, responsibilities and accountabilities consistent with the principles of CPS (CI). Foster a team-based methodology. Support the Plant in driving business literacy through education of our business issues and concepts. Work with Platform Engineering Director to resource projects including Engineering Project Manager, Subject Matter Expert and Start-up Manager roles. Assist Plant in delivering financial goals. Support the Plant in conducting internal systems audits. Support the Plant in providing direction and lead the EM Pillar Team in the development of long- and short-term plans and goals for the Plant. Support the Plant in providing project and technical support to the plant and division. Support the Plant in participating on and leading project teams that improve safety, quality, use, labor relations, sanitation, costs and customer service. Demonstrate ability to use available application computer programs. Lead the Plant in conducting team meetings for proper communications and development of teams. Must also work with Maintenance, Quality, Production and Warehouse teams to create a cooperative environment. Give work direction and coordinating mechanical and clerical activities in the maintenance department. You Have: Bachelor's Degree in Engineering required Five years experience in Food Manufacturing Project Management experience Experience managing multi-million dollar capital projects Experience managing teams Leadership skills to work as a peer and advisor to other departments Ability to rotate shifts and work weekends and holidays when required Compensation: Pay Range:$107,000-$156,000 The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role: Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement Wealth: G reat pay, bonus incentive opportunity, matching 401(k) and stock purchase plan Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement Balance: P aid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities Our Company: At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip . Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
10/11/2025
Full time
Reporting to the Plant Manager, you will develop and implement overall plant technical strategies focused on engineering projects, maintenance and stores improvement programs. Develop vertical startup processes to ensure implementation of low loss production systems. Provide solutions to technical problems and recommendations for improvements in production activities, and manage the plant technical organization. Develop and lead plant specific engineering and maintenance strategies to achieve performance goals. Manage all plant technical expense budgets and work with Corporate Engineering to deliver the capital budget. You Will: Assist Plant in establishing safety of all of our team members as the plant's first objective. Lead the development of the capital plan including the engagement of related Plant and Corporate functions such as Safety, Sanitation, Quality, Environmental, Operations, Maintenance, Finance and Operations Collaborate with the Plant in setting delineated roles, responsibilities and accountabilities consistent with the principles of CPS (CI). Foster a team-based methodology. Support the Plant in driving business literacy through education of our business issues and concepts. Work with Platform Engineering Director to resource projects including Engineering Project Manager, Subject Matter Expert and Start-up Manager roles. Assist Plant in delivering financial goals. Support the Plant in conducting internal systems audits. Support the Plant in providing direction and lead the EM Pillar Team in the development of long- and short-term plans and goals for the Plant. Support the Plant in providing project and technical support to the plant and division. Support the Plant in participating on and leading project teams that improve safety, quality, use, labor relations, sanitation, costs and customer service. Demonstrate ability to use available application computer programs. Lead the Plant in conducting team meetings for proper communications and development of teams. Must also work with Maintenance, Quality, Production and Warehouse teams to create a cooperative environment. Give work direction and coordinating mechanical and clerical activities in the maintenance department. You Have: Bachelor's Degree in Engineering required Five years experience in Food Manufacturing Project Management experience Experience managing multi-million dollar capital projects Experience managing teams Leadership skills to work as a peer and advisor to other departments Ability to rotate shifts and work weekends and holidays when required Compensation: Pay Range:$107,000-$156,000 The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role: Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement Wealth: G reat pay, bonus incentive opportunity, matching 401(k) and stock purchase plan Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement Balance: P aid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities Our Company: At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip . Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5-8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed) • Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture. • Ensure consistent execution of operational standards and processes through the company's Recipe Book. • Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines. • Manage and communicate change initiatives effectively across all locations. • Stay current on vehicle repair procedures, safety, and compliance requirements. • Conduct regular site visits to audit operations, safety, and customer service standards. • Support recruiting, interviewing, onboarding, and training of new hires as needed. • Cultivate and manage professional relationships with insurance partners and referral sources. • Support external marketing and dealer relationship initiatives. • Provide feedback and coaching on estimates, customer communication, and DRP requirements. • Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily • Meet with each GM to review daily sales targets and WIP status. • Verify CCC Calendar updates and ensure reschedules are completed. • Perform walk-throughs at assigned shops; review 2-3 ROs >10 days old. • Ensure shops are problem-solving speed, quality, cost, and customer service. • Confirm GMs are completing their own Standard Work. Three Times Weekly • Join or lead production/admin meetings with GMs. • Audit 1 estimate per GM in detail against DRP requirements. • Review callback report and coach GM on corrective actions. • Spot-check CSI communication (calls, documentation, follow-up). Weekly • Conduct 1:1 GM huddles (30 minutes each) to review KPIs, WIP, and sales results. • Review payroll allocations with each GM (flags, YUGO, guarantees). • Validate safety compliance and follow-up items are closed. • Participate in RD-to-AVP weekly huddle to align on performance and gaps. Monthly • Conduct financial reviews with each GM. • Ensure each shop is B2A-ready with supporting documentation. • Review training/LMS progress with GMs and identify development needs. • Visit insurance and dealer partners with GMs to reinforce relationships. • Prepare a regional summary for AVP highlighting gaps, wins, and strategies. Skills / Requirements • Minimum of five years' experience in collision repair or auto body shop management is required. • Proven success in managing multiple locations within a regional or multi-unit structure is preferred. • Strong leadership capabilities with a record of effective team development. • Proficiency in interpreting and managing Profit & Loss (P&L) statements. • ICAR Platinum certification is preferred. • Ability to travel a minimum of 50% of the time. • Valid driver's license and eligibility for company insurance coverage. • Working knowledge of CCC One estimating and management platform. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Ability to read and interpret repair procedures, safety regulations, operating manuals, and technical documents. • Skilled in writing clear reports and professional correspondence. • Comfortable presenting to internal teams and external partners in a professional setting. Behaviors/Competencies Integrity -Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail or call . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/10/2025
Full time
Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5-8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed) • Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture. • Ensure consistent execution of operational standards and processes through the company's Recipe Book. • Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines. • Manage and communicate change initiatives effectively across all locations. • Stay current on vehicle repair procedures, safety, and compliance requirements. • Conduct regular site visits to audit operations, safety, and customer service standards. • Support recruiting, interviewing, onboarding, and training of new hires as needed. • Cultivate and manage professional relationships with insurance partners and referral sources. • Support external marketing and dealer relationship initiatives. • Provide feedback and coaching on estimates, customer communication, and DRP requirements. • Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily • Meet with each GM to review daily sales targets and WIP status. • Verify CCC Calendar updates and ensure reschedules are completed. • Perform walk-throughs at assigned shops; review 2-3 ROs >10 days old. • Ensure shops are problem-solving speed, quality, cost, and customer service. • Confirm GMs are completing their own Standard Work. Three Times Weekly • Join or lead production/admin meetings with GMs. • Audit 1 estimate per GM in detail against DRP requirements. • Review callback report and coach GM on corrective actions. • Spot-check CSI communication (calls, documentation, follow-up). Weekly • Conduct 1:1 GM huddles (30 minutes each) to review KPIs, WIP, and sales results. • Review payroll allocations with each GM (flags, YUGO, guarantees). • Validate safety compliance and follow-up items are closed. • Participate in RD-to-AVP weekly huddle to align on performance and gaps. Monthly • Conduct financial reviews with each GM. • Ensure each shop is B2A-ready with supporting documentation. • Review training/LMS progress with GMs and identify development needs. • Visit insurance and dealer partners with GMs to reinforce relationships. • Prepare a regional summary for AVP highlighting gaps, wins, and strategies. Skills / Requirements • Minimum of five years' experience in collision repair or auto body shop management is required. • Proven success in managing multiple locations within a regional or multi-unit structure is preferred. • Strong leadership capabilities with a record of effective team development. • Proficiency in interpreting and managing Profit & Loss (P&L) statements. • ICAR Platinum certification is preferred. • Ability to travel a minimum of 50% of the time. • Valid driver's license and eligibility for company insurance coverage. • Working knowledge of CCC One estimating and management platform. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Ability to read and interpret repair procedures, safety regulations, operating manuals, and technical documents. • Skilled in writing clear reports and professional correspondence. • Comfortable presenting to internal teams and external partners in a professional setting. Behaviors/Competencies Integrity -Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail or call . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5-8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed) • Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture. • Ensure consistent execution of operational standards and processes through the company's Recipe Book. • Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines. • Manage and communicate change initiatives effectively across all locations. • Stay current on vehicle repair procedures, safety, and compliance requirements. • Conduct regular site visits to audit operations, safety, and customer service standards. • Support recruiting, interviewing, onboarding, and training of new hires as needed. • Cultivate and manage professional relationships with insurance partners and referral sources. • Support external marketing and dealer relationship initiatives. • Provide feedback and coaching on estimates, customer communication, and DRP requirements. • Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily • Meet with each GM to review daily sales targets and WIP status. • Verify CCC Calendar updates and ensure reschedules are completed. • Perform walk-throughs at assigned shops; review 2-3 ROs >10 days old. • Ensure shops are problem-solving speed, quality, cost, and customer service. • Confirm GMs are completing their own Standard Work. Three Times Weekly • Join or lead production/admin meetings with GMs. • Audit 1 estimate per GM in detail against DRP requirements. • Review callback report and coach GM on corrective actions. • Spot-check CSI communication (calls, documentation, follow-up). Weekly • Conduct 1:1 GM huddles (30 minutes each) to review KPIs, WIP, and sales results. • Review payroll allocations with each GM (flags, YUGO, guarantees). • Validate safety compliance and follow-up items are closed. • Participate in RD-to-AVP weekly huddle to align on performance and gaps. Monthly • Conduct financial reviews with each GM. • Ensure each shop is B2A-ready with supporting documentation. • Review training/LMS progress with GMs and identify development needs. • Visit insurance and dealer partners with GMs to reinforce relationships. • Prepare a regional summary for AVP highlighting gaps, wins, and strategies. Skills / Requirements • Minimum of five years' experience in collision repair or auto body shop management is required. • Proven success in managing multiple locations within a regional or multi-unit structure is preferred. • Strong leadership capabilities with a record of effective team development. • Proficiency in interpreting and managing Profit & Loss (P&L) statements. • ICAR Platinum certification is preferred. • Ability to travel a minimum of 50% of the time. • Valid driver's license and eligibility for company insurance coverage. • Working knowledge of CCC One estimating and management platform. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Ability to read and interpret repair procedures, safety regulations, operating manuals, and technical documents. • Skilled in writing clear reports and professional correspondence. • Comfortable presenting to internal teams and external partners in a professional setting. Behaviors/Competencies Integrity -Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail or call . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/10/2025
Full time
Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5-8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed) • Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture. • Ensure consistent execution of operational standards and processes through the company's Recipe Book. • Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines. • Manage and communicate change initiatives effectively across all locations. • Stay current on vehicle repair procedures, safety, and compliance requirements. • Conduct regular site visits to audit operations, safety, and customer service standards. • Support recruiting, interviewing, onboarding, and training of new hires as needed. • Cultivate and manage professional relationships with insurance partners and referral sources. • Support external marketing and dealer relationship initiatives. • Provide feedback and coaching on estimates, customer communication, and DRP requirements. • Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily • Meet with each GM to review daily sales targets and WIP status. • Verify CCC Calendar updates and ensure reschedules are completed. • Perform walk-throughs at assigned shops; review 2-3 ROs >10 days old. • Ensure shops are problem-solving speed, quality, cost, and customer service. • Confirm GMs are completing their own Standard Work. Three Times Weekly • Join or lead production/admin meetings with GMs. • Audit 1 estimate per GM in detail against DRP requirements. • Review callback report and coach GM on corrective actions. • Spot-check CSI communication (calls, documentation, follow-up). Weekly • Conduct 1:1 GM huddles (30 minutes each) to review KPIs, WIP, and sales results. • Review payroll allocations with each GM (flags, YUGO, guarantees). • Validate safety compliance and follow-up items are closed. • Participate in RD-to-AVP weekly huddle to align on performance and gaps. Monthly • Conduct financial reviews with each GM. • Ensure each shop is B2A-ready with supporting documentation. • Review training/LMS progress with GMs and identify development needs. • Visit insurance and dealer partners with GMs to reinforce relationships. • Prepare a regional summary for AVP highlighting gaps, wins, and strategies. Skills / Requirements • Minimum of five years' experience in collision repair or auto body shop management is required. • Proven success in managing multiple locations within a regional or multi-unit structure is preferred. • Strong leadership capabilities with a record of effective team development. • Proficiency in interpreting and managing Profit & Loss (P&L) statements. • ICAR Platinum certification is preferred. • Ability to travel a minimum of 50% of the time. • Valid driver's license and eligibility for company insurance coverage. • Working knowledge of CCC One estimating and management platform. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Ability to read and interpret repair procedures, safety regulations, operating manuals, and technical documents. • Skilled in writing clear reports and professional correspondence. • Comfortable presenting to internal teams and external partners in a professional setting. Behaviors/Competencies Integrity -Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail or call . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5-8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed) • Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture. • Ensure consistent execution of operational standards and processes through the company's Recipe Book. • Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines. • Manage and communicate change initiatives effectively across all locations. • Stay current on vehicle repair procedures, safety, and compliance requirements. • Conduct regular site visits to audit operations, safety, and customer service standards. • Support recruiting, interviewing, onboarding, and training of new hires as needed. • Cultivate and manage professional relationships with insurance partners and referral sources. • Support external marketing and dealer relationship initiatives. • Provide feedback and coaching on estimates, customer communication, and DRP requirements. • Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily • Meet with each GM to review daily sales targets and WIP status. • Verify CCC Calendar updates and ensure reschedules are completed. • Perform walk-throughs at assigned shops; review 2-3 ROs >10 days old. • Ensure shops are problem-solving speed, quality, cost, and customer service. • Confirm GMs are completing their own Standard Work. Three Times Weekly • Join or lead production/admin meetings with GMs. • Audit 1 estimate per GM in detail against DRP requirements. • Review callback report and coach GM on corrective actions. • Spot-check CSI communication (calls, documentation, follow-up). Weekly • Conduct 1:1 GM huddles (30 minutes each) to review KPIs, WIP, and sales results. • Review payroll allocations with each GM (flags, YUGO, guarantees). • Validate safety compliance and follow-up items are closed. • Participate in RD-to-AVP weekly huddle to align on performance and gaps. Monthly • Conduct financial reviews with each GM. • Ensure each shop is B2A-ready with supporting documentation. • Review training/LMS progress with GMs and identify development needs. • Visit insurance and dealer partners with GMs to reinforce relationships. • Prepare a regional summary for AVP highlighting gaps, wins, and strategies. Skills / Requirements • Minimum of five years' experience in collision repair or auto body shop management is required. • Proven success in managing multiple locations within a regional or multi-unit structure is preferred. • Strong leadership capabilities with a record of effective team development. • Proficiency in interpreting and managing Profit & Loss (P&L) statements. • ICAR Platinum certification is preferred. • Ability to travel a minimum of 50% of the time. • Valid driver's license and eligibility for company insurance coverage. • Working knowledge of CCC One estimating and management platform. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Ability to read and interpret repair procedures, safety regulations, operating manuals, and technical documents. • Skilled in writing clear reports and professional correspondence. • Comfortable presenting to internal teams and external partners in a professional setting. Behaviors/Competencies Integrity -Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail or call . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/10/2025
Full time
Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5-8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed) • Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture. • Ensure consistent execution of operational standards and processes through the company's Recipe Book. • Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines. • Manage and communicate change initiatives effectively across all locations. • Stay current on vehicle repair procedures, safety, and compliance requirements. • Conduct regular site visits to audit operations, safety, and customer service standards. • Support recruiting, interviewing, onboarding, and training of new hires as needed. • Cultivate and manage professional relationships with insurance partners and referral sources. • Support external marketing and dealer relationship initiatives. • Provide feedback and coaching on estimates, customer communication, and DRP requirements. • Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily • Meet with each GM to review daily sales targets and WIP status. • Verify CCC Calendar updates and ensure reschedules are completed. • Perform walk-throughs at assigned shops; review 2-3 ROs >10 days old. • Ensure shops are problem-solving speed, quality, cost, and customer service. • Confirm GMs are completing their own Standard Work. Three Times Weekly • Join or lead production/admin meetings with GMs. • Audit 1 estimate per GM in detail against DRP requirements. • Review callback report and coach GM on corrective actions. • Spot-check CSI communication (calls, documentation, follow-up). Weekly • Conduct 1:1 GM huddles (30 minutes each) to review KPIs, WIP, and sales results. • Review payroll allocations with each GM (flags, YUGO, guarantees). • Validate safety compliance and follow-up items are closed. • Participate in RD-to-AVP weekly huddle to align on performance and gaps. Monthly • Conduct financial reviews with each GM. • Ensure each shop is B2A-ready with supporting documentation. • Review training/LMS progress with GMs and identify development needs. • Visit insurance and dealer partners with GMs to reinforce relationships. • Prepare a regional summary for AVP highlighting gaps, wins, and strategies. Skills / Requirements • Minimum of five years' experience in collision repair or auto body shop management is required. • Proven success in managing multiple locations within a regional or multi-unit structure is preferred. • Strong leadership capabilities with a record of effective team development. • Proficiency in interpreting and managing Profit & Loss (P&L) statements. • ICAR Platinum certification is preferred. • Ability to travel a minimum of 50% of the time. • Valid driver's license and eligibility for company insurance coverage. • Working knowledge of CCC One estimating and management platform. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Ability to read and interpret repair procedures, safety regulations, operating manuals, and technical documents. • Skilled in writing clear reports and professional correspondence. • Comfortable presenting to internal teams and external partners in a professional setting. Behaviors/Competencies Integrity -Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail or call . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5-8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed) • Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture. • Ensure consistent execution of operational standards and processes through the company's Recipe Book. • Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines. • Manage and communicate change initiatives effectively across all locations. • Stay current on vehicle repair procedures, safety, and compliance requirements. • Conduct regular site visits to audit operations, safety, and customer service standards. • Support recruiting, interviewing, onboarding, and training of new hires as needed. • Cultivate and manage professional relationships with insurance partners and referral sources. • Support external marketing and dealer relationship initiatives. • Provide feedback and coaching on estimates, customer communication, and DRP requirements. • Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily • Meet with each GM to review daily sales targets and WIP status. • Verify CCC Calendar updates and ensure reschedules are completed. • Perform walk-throughs at assigned shops; review 2-3 ROs >10 days old. • Ensure shops are problem-solving speed, quality, cost, and customer service. • Confirm GMs are completing their own Standard Work. Three Times Weekly • Join or lead production/admin meetings with GMs. • Audit 1 estimate per GM in detail against DRP requirements. • Review callback report and coach GM on corrective actions. • Spot-check CSI communication (calls, documentation, follow-up). Weekly • Conduct 1:1 GM huddles (30 minutes each) to review KPIs, WIP, and sales results. • Review payroll allocations with each GM (flags, YUGO, guarantees). • Validate safety compliance and follow-up items are closed. • Participate in RD-to-AVP weekly huddle to align on performance and gaps. Monthly • Conduct financial reviews with each GM. • Ensure each shop is B2A-ready with supporting documentation. • Review training/LMS progress with GMs and identify development needs. • Visit insurance and dealer partners with GMs to reinforce relationships. • Prepare a regional summary for AVP highlighting gaps, wins, and strategies. Skills / Requirements • Minimum of five years' experience in collision repair or auto body shop management is required. • Proven success in managing multiple locations within a regional or multi-unit structure is preferred. • Strong leadership capabilities with a record of effective team development. • Proficiency in interpreting and managing Profit & Loss (P&L) statements. • ICAR Platinum certification is preferred. • Ability to travel a minimum of 50% of the time. • Valid driver's license and eligibility for company insurance coverage. • Working knowledge of CCC One estimating and management platform. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Ability to read and interpret repair procedures, safety regulations, operating manuals, and technical documents. • Skilled in writing clear reports and professional correspondence. • Comfortable presenting to internal teams and external partners in a professional setting. Behaviors/Competencies Integrity -Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail or call . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/10/2025
Full time
Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5-8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed) • Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture. • Ensure consistent execution of operational standards and processes through the company's Recipe Book. • Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines. • Manage and communicate change initiatives effectively across all locations. • Stay current on vehicle repair procedures, safety, and compliance requirements. • Conduct regular site visits to audit operations, safety, and customer service standards. • Support recruiting, interviewing, onboarding, and training of new hires as needed. • Cultivate and manage professional relationships with insurance partners and referral sources. • Support external marketing and dealer relationship initiatives. • Provide feedback and coaching on estimates, customer communication, and DRP requirements. • Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily • Meet with each GM to review daily sales targets and WIP status. • Verify CCC Calendar updates and ensure reschedules are completed. • Perform walk-throughs at assigned shops; review 2-3 ROs >10 days old. • Ensure shops are problem-solving speed, quality, cost, and customer service. • Confirm GMs are completing their own Standard Work. Three Times Weekly • Join or lead production/admin meetings with GMs. • Audit 1 estimate per GM in detail against DRP requirements. • Review callback report and coach GM on corrective actions. • Spot-check CSI communication (calls, documentation, follow-up). Weekly • Conduct 1:1 GM huddles (30 minutes each) to review KPIs, WIP, and sales results. • Review payroll allocations with each GM (flags, YUGO, guarantees). • Validate safety compliance and follow-up items are closed. • Participate in RD-to-AVP weekly huddle to align on performance and gaps. Monthly • Conduct financial reviews with each GM. • Ensure each shop is B2A-ready with supporting documentation. • Review training/LMS progress with GMs and identify development needs. • Visit insurance and dealer partners with GMs to reinforce relationships. • Prepare a regional summary for AVP highlighting gaps, wins, and strategies. Skills / Requirements • Minimum of five years' experience in collision repair or auto body shop management is required. • Proven success in managing multiple locations within a regional or multi-unit structure is preferred. • Strong leadership capabilities with a record of effective team development. • Proficiency in interpreting and managing Profit & Loss (P&L) statements. • ICAR Platinum certification is preferred. • Ability to travel a minimum of 50% of the time. • Valid driver's license and eligibility for company insurance coverage. • Working knowledge of CCC One estimating and management platform. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Ability to read and interpret repair procedures, safety regulations, operating manuals, and technical documents. • Skilled in writing clear reports and professional correspondence. • Comfortable presenting to internal teams and external partners in a professional setting. Behaviors/Competencies Integrity -Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail or call . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
