Sr. Business Analyst

The Senior Business Analyst is an integral member of the Digital Transformation Team.

Working in partnership with Business and Technology Teams, the Senior Business Analyst is responsible for understanding business and customer needs and shaping digital solutions to meet those needs.

As a key member of the Digital Transformation Team, the Senior Business Analyst will be responsible for understanding and documenting current state processes and pain points; partnering with the business to define future state processes and experiences; writing relevant user stories and acceptance criteria; and partnering across the organization to deliver digital solutions.

Overall, the Senior Business Analyst will help us build new ways to do business with our customers.

Our Client is transforming the way it does business.

They are implementing leading customer relationship management, marketing, service and sales technologies.

Come join us on this exciting journey!

Key Responsibilities

Lead requirement elicitation and JAD sessions to gather, document and align on business requirements with business and IT partners.

Evaluate business processes to interpret requirements and uncover opportunities for improvement.

Document detailed current and future state process flow diagrams.

Create user interface designs and wireframes to mimic actual user experience on a digital platform.

Ensure design and technical solutions meet business/product needs and requirements.

Hands on experience gathering requirements for web applications, external customer facing portals and overall user experience design.

Experience working with UX designers in prototyping and usability testing.

Prepare requirement level estimates, work break down structure and requirement management plan for waterfall projects.

Document and own business requirements (BRD), non-functional requirements and use cases.

Document user stories, detailed acceptance criteria, definition of done for Agile projects.

Work with developers to successfully implement design into products.

Experience working with Managed Services Providers in an onshore-offshore model.

Understand and analyze data to gather/extract requirements.

Work closely with QA testers to ensure successful planning of test strategy and test case execution.

Provide SME support and clarify requirement related queries to development and QA teams.

Triage and analyze QA and UAT issues/defects.

Collaborate with project manager/scrum master throughout the project lifecycle to ensure successful delivery.

Partner with business stakeholders to define and document business cases for new initiatives.

Manage competing priorities.

Serve as a liaison between stakeholders and users.

Perform any other related duties as required or assigned.

Bachelors degree in business or related field

Minimum of 6-8 years of hands on experience in Business Analysis.

Minimum of 2 years experience in writing user experience requirements and driving/facilitating design sprints.

Extensive experience in IT.

Hands on experience as a BA for external customer facing applications.

Hands on experience in Digital Transformation projects.

Hands on experience in Agile and Waterfall projects.

Familiarity in project delivery lifecycle (PDLC) practices.

Strong knowledge of full SDLC and SLC.

Exceptional analytical and conceptual thinking skills.

The ability to influence stakeholders and work closely with them to determine acceptable solutions.

Excellent verbal and written communication skills.

Creative and analytical problem solver.

Proficiency in creating detailed BA artifacts and giving presentations.

Advanced proficiency in Microsoft applications including Word, Excel, PowerPoint, Visio.

Proficiency in UX design and wireframing tools.

Experience using Agile development tools such as ServiceNow and/or JIRA.

Proven track record of following through on commitments.

Excellent planning, organizational, and time management skills.

Proven ability to lead and support successful projects.

Professional demeanor and ability to interact comfortably with all levels of staff, vendors and third parties.

Experience in cross-organizational collaboration and integration.

PREFERRED QUALIFICATIONS

8+ years of experience in Business Analysis.

Masters degree in business or related field.

Experience as a BA for E-Commerce applications, mobile banking applications and/or online account opening platforms.

Retail and Commercial banking (Deposits and Loans) domain experience.

Experience on any Fiserv core banking applications.

Rapidly growing, rock solid Financial institution with tremendous career growth opportunity. Not to mention that the staff and management teams are some of the nicest most professional folks we've come across in a long time!

PLEASE NOTE!!! The client would like to have you come into the office several days a month type arrangement

Salary Type : Annual Salary

Salary Min : 110000

Salary Max : 125000

Currency Type : US Dollars