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Guilford Technical Community College (GTCC) is currently the fourth largest of N.C. Community College Systems 58 institutions. On our six campuses and through our online offerings, we annually serve approximately 27,500 students, 60% of whom are students of color. We strive to offer programs that provide equitable educational outcomes for all students representing all backgrounds, including, but not limited to, ability, age, gender, race, religion, sexual orientation, and socioeconomic status. At GTCC, we are committed to cultivating a workplace culture of inclusion that welcomes, develops, supports, and empowers employees. We are looking for an exceptional leader, who shares our institutional mission, vision, and values, to join the team as our new eLearning Director.
The eLearning Director provides innovative leadership to the design, quality development, delivery, and assessment of courses offered in all distance delivery formats, including fully online, hybrid (50% or more online), and blended (less than 50% online). While managing the day-to-day operations of the department, the eLearning Director evaluates, assesses, and implements technology solutions that support instructional and student support services for existing and emerging online learning environments. This includes developing metrics and tools to track student success and retention in online, hybrid, and blended courses. In partnership with the Divisional Leadership Team members, the eLearning Director will work to ensure best practices in the delivery of eLearning courses and programs. They will also build collaborative relationships with Information Technology Services, the eLearning Committee, and the Center for Teaching & Learning to integrate technologies and develop professional development opportunities for faculty across distance delivery modalities. To remain current in theory and practice, this position requires some online teaching. Finally, the eLearning Director will manage college-wide migration to Canvas, our new LMS, while overseeing the implementation of Quality Matters standards in course offerings at GTCC.
Duties/Functions
- Provide strategic, innovative leadership in the design, implementation, and continuous improvement of eLearning courses and related programs and services.
- Responsible for ensuring eLearnings strategic alignment with GTCCs mission, vision, and goals and facilitates the preparation of both short- and long-term unit plans.
- Provides leadership to the development and review of GTCCs online program and offerings.
- Leads the effort to analyze distance education performance data/metrics, set goals for appropriate performance on each metric, and develop a plan to reach those goals.
- Responsible for employee supervision and accountability, both direct and indirect reports, including recruitment, selection, orientation, scheduling, evaluation, coaching, rewards/recognition, and discipline.
- Develop and effectively manage eLearnings budget. Prepare, monitor, control, and ensure spending within the budget allocation. Anticipate cost estimates for future needs.
- Facilitate the college-wide eLearning Committee.
- Work with faculty and staff in establishing documented policy and procedure for eLearning to be published in an eLearning handbook or manual.
- Plan and execute efforts to incorporate new and innovative technologies into eLearning courses/programs.
- Develop and implement effective faculty certification programming and on-going professional development to ensure quality of instruction online.
- Develop and implement key performance measures that evaluate the quality and effectiveness of support services for online faculty and students, identify potential gaps in services, and improve/increase utilization of services.
- Provide administrative leadership and management for the colleges course management system and online platforms and related applications in collaboration with Information Technology Services.
- Maintain currency with regard to emerging models of distance learning and regulatory compliance issues (e.g., ADA).
- Ensure compliance with regional accreditation standards related to distance learning.
- Ensure compliance with state and national authorization requirements (e.g., NC SARA and SARA NC).
- Lead the effort to assess and address student readiness for online learning with other stakeholders (e.g., faculty and Enrollment Management).
- Develop effective outreach and communication campaigns to increase student awareness and engagement in eLearning support services.
- Participate in national, regional and state professional development initiatives to improve knowledge and skill base.
- Performs other duties as assigned.
- Demonstrate and model the Colleges employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.
Difficult Challenges
- Providing college-wide eLearning processes.
- Safeguarding that all online courses are ADA complaint.
- Ensuring all online courses are formatted in the template model format and the content is fully developed for the course to be available.
- Possessing and maintaining strong technology skills using a variety of available software products.
Contacts
- Works with a wide range of college supervisors and faculty.
- Works with Enrollment Management team.
- Works with a range of IT constituencies at the college.
- Works with other eLearning Directors in North Carolina.
Education Required
- Masters degree from a regionally accredited post-secondary institution.
Education Preferred
- Doctoral degree in Curriculum & Instruction, Distance Education, Learning/Instructional Design, or Educational Learning Technology from a post-secondary institution.
Experience Required
- Two (2) years of online teaching experience in a post-secondary institution.
- Three (3) years of progressive administrative experience in post-secondary education with demonstrated experience with strategic and operational planning, budget and resource management.
- Experience hiring, supervising, evaluating, and effectively directing the work of direct reports.
Experience Preferred
- Greater than two (2) years of online teaching experience in a post-secondary institution.
- Greater than three (3) years of progressive administrative experience in post-secondary education with demonstrated experience with strategic and operational planning, budget and resource management.
- Experience administering and overseeing a distance education/online learning department at a post-secondary institution.
- Experience and familiarity with a Learning Management System, e.g., Moodle, Canvas.
- Experience with quality standards/rubrics of distance education (e.g., Quality Matters) and assessment of online courses.
- Experience formulating policies and procedures.
- Participation and leadership in local, regional, or national groups/organizations focused on distance/online learning, e.g., NC3ADL, Educause, OLC, etc.
KSA Required
- Demonstrated ability to acquire, evaluate, organize, maintain, and communicate data.
- Ability to provide and translate into words innovation and vision, as well as leadership, for the role and use of information, data, and research in planning and decision-making.
- Strong positive interpersonal skills including the ability to work collaboratively, build effective working relationships, work effectively with executive leadership and faculty, be a team-oriented leader, and utilize critical thinking skills.
- Possess excellent communication skills (verbal and written) including communication clarity and frequency, effective listening and providing feedback.
- Utilize excellent time management, problem solving techniques, and use of professional judgment in a complex team environment.
- Values diversity and possesses an understanding of multicultural and cultural competencies; ability to work effectively with faculty, staff, students, families and other customers from different backgrounds.
KSA Preferred
- Proficiency with MS Office to include Word, Excel, Outlook, and presentation software.
Department/Job Specific Requirements The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:
Ethics
Safety/Shooter on Campus
Personal Information Protection Training (PIP)
Anti-Discrimination/Harassment & Title IX
Other training may be required as determined applicable.
Physical Demands Physical Activity: Primarily sitting
Environmental Hazard(s):
Lifting: Posting Type Staff
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