The SBO Billing Specialist is responsible for providing customer service and financial counseling for patient due balances (including Hospital and Physician billing services). This includes accepting inbound calls in order to address patient inquires and making outbound calls to resolve patient balances.
High school diploma or equivalent requires. Additional training in healthcare billing or customer service is highly preferred.
Medical Billing experience highly preferred. Proficiency in Microsoft office. Experience in billing software and electronic data submission preferred.
Ability to receive and express detailed information through oral communications, visual acuity, and the ability to read and understand written directions. Normal mental concentration with repetitive operations for a long period of time. Ability to stand, walk, sit, and reach. Occasionally lifts and transports items weighing up to ten (10) pounds. .
Standard office conditions with more than average noise. Periodic contact with conditions such as fumes, noise, chemicals, hazards, and/or diseases.