Job Description
**Description:**
The Shift Manager works collaboratively with all levels of hospital leadership teams; ensures productivity improvement objectives are met, while cultivating service/product quality, and customer and patient satisfaction; and implements effective cost reduction plans and processes that support Hospital EVS goals, objectives, strategies, policies, and procedures. The Shift Manager ensures the EVS Director and Operations Managers are kept abreast of issues or problems impacting program efficiencies and effectiveness.
**Skills:**
cleaning, work orders, management skills, communication and computer skills, computer skills, supervisory skills
**Top Skills Details:**
cleaning,work orders,management skills
**Additional Skills & Qualifications:**
Revised 05/06/14
. Implements and manages established Quality Improvement Program and Evaluations, inclusive of the cleaning, safety and infection control, and reviews Customer Satisfaction Survey scores for discrepancies and overall EVS customer and patient satisfaction; and prepares Performance Improvement Plans (PIP) where necessary to resolve issues/concerns and address program quality deficiencies.
. Keeps EVS Director and Operations Managers informed of issues affecting service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits and unit rounds.
. Meets with direct reports and EVS staff, as required, to review overall operations goals/objectives, addressing shortfalls and open issues, and to encourage dialogue for suggested process improvements.
. Interviews, recommends staff hiring, mentors, and supervises unit staff as directed; and fosters the development of diverse teams as appropriate.
. Monitors, reviews and approves EVS staff timekeeping and related reports in accordance to applicable Thomas Jefferson University Hospital policies and procedures.
. Ensures timely completion of annual performance appraisals as assigned by the EVS Director and Operations Manager; addresses staff problems and issues related to their work or environment. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the necessary management and required documentation in cases where disciplinary action or termination is warranted.
. Manages multiple projects and tasks in a fast-paced environment and possesses the ability to adapt to change. Demonstrates the ability to develop a project plan for major projects with milestones to determine schedule of deliverables to advance project outcomes.
**Experience Level:**
Intermediate Level
**About Aerotek:**
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
