Job Description
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Please note that this position may require an assessment after completion of the application. Please plan for an additional 20 - 30 minutes to complete this.
Shift:
First Shift (United States of America)Nebraska Medicine Office Assistant - Surgical Services
Shift Details:
Monday-Friday
7:00am-3:30pm
Why Nebraska Medicine :
Our shared values reflect who we are and why we're here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.
- Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement
- Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
- Forbes Magazine recognizes us in their list of American's top employers and the best employer in Nebraska
Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.
Required Qualifications:
* High school education or equivalent required.
* Proficient with computers to include keyboarding, basic navigation and use of email applications required.
* Ability to communicate effectively both in verbal and written form required.
* Ability to multi-task required.
* Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
* Ability to work with multi-line phone system required.
* Ability to communicate effectively during escalated situations required.
Preferred Qualifications:
* Prior experience working with customers or patients preferred.
* Experience with Telecommunication system, ComputerLog books, and schedules preferred.
* Experience with general office materials/equipment preferred.
Working at Nebraska Medicine means you're committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.
