Schedule: 8:00-4:30. We re searching for a Charge Administrative Specialist for Surgical Services is a hybrid role responsible for several essential duties in Surgical Services business areas. The position is responsible for billing surgical charges, providing anesthesia administrative duties, and surgical scheduling. The position is responsible for reviewing all surgical charges for appropriate billing prior to the charges being posted and sent for payment. Administrative support is also provided to Leadership that may span across various teams and levels within the department and/or business unit. The individual will also serve as a scheduler in the surgical office. A strong applicant must be computer savvy, be able to work independently, and have a high attention to detail.
ESSENTIAL FUNCTIONS
- Responsible for ensuring that all billing charges are captured in an appropriate manner.
- Identifies, analyzes, and reconciles billing errors or omissions.
- Reviews patient charts to determine appropriate charges.
- Inputs surgical department s time and supply charges into appropriate computer systems accurately and in a timely fashion.
- Confirms RN charge documentation is complete at discharge from assigned departments.
- Ensures all services documented in the procedure report are charged/coded appropriately. When services/diagnoses are not documented appropriately, seek to attain proper documentation. Achieve and maintain a high level of productivity and accuracy.
- Coordinates projects and audits to improve processes related to revenue cycle, efficiency of charging and billing, and collection efforts.
- Reconciles daily reports compared to actual charges, codes and documentation.
- Reviews and updates departmental charge documents and audits sheets appropriate
- Provide administrative support to Leadership that may span across various teams and levels within the department and/or business unit.
- Coordinate management, department or professional(s) schedule(s).
- Ability to proactively identify needs, plan and prioritize projects based on repetitive events under delegated autonomy to support recurring business needs.
- Regularly demonstrates strong organization and coordination, multi-tasking, interpersonal, and verbal/written communication skills.
- Locate and organize materials for various reports, briefings, and conferences.
- May serve as a communication liaison between various levels of personnel by relaying instructions and information, and following commitments through to completion.
- Generally, follows prescribed or established procedures for most tasks.
- Identify and escalate complex problems to management and/or professional(s) for their direct involvement.
- May troubleshoot and resolve moderate level problems within defined scope, policies and/or procedures.
- May assist with less experienced administrative staff.
- Arrange conference calls, organize and coordinate meetings, and/or manage travel arrangements
- Gather and compile requested information, prepare invoices, perform research as instructed
- Prepare correspondence, prepares presentation materials, receive visitors, maintain records and other administrative duties as assigned.
- Schedules procedures, interacting closely with physicians, physician s office staff, anesthesiologists, nursing management and access staff.
- Completes case information sheets, calculates necessary room time using MD case time database and turnover time standard.
- Answers scheduling calls promptly and courteously.
- Schedules in accordance with scheduling policy and pays attention of details of scheduling parameters.
- Is familiar with the Operating Room Information System scheduling software and uses correctly.
- Prepares and distributes surgery schedule to the appropriate departments on a timely basis daily.
- Encumbers in the computer the necessary surgical equipment.
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of medical terminology.
- Experience with EPIC experience preferred, but not required.
- Able to read, write, type, and follow oral and written directions.
- Ability to work independently to effectively and efficiently perform assigned duties.
EDUCATION AND EXPERIENCE
- High school diploma or G.E.D. required
- Minimum 2 years of medical experience required, preferably in an acute facility
- Previous experience with charge capture or operating room experience preferred.
- Previous experience with Medical Job Codes preferred.
- Previous data entry experience preferred
EOE/Vets/Disabled