Job Description
Company Overview:
Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world's leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.
The Role:
As one of the most dynamic jobs in the material handling industry, The Solution Development, Solution Consultant will collaborate with the Dematic Sales Organization to truly understand the future state needs of our existing and potential clients by translating those needs into automated material handling solutions. This client facing role requires excellent communication, the ability to communicate complex topic in simplified ways, and the ability to support clients' best interests.
Solution Consultants translate data and business trend analysis into future state automated solutions to prepare our clients for the dynamic disruptions they face. The ideal candidate should have 8 to 10 years' experience working in the operational warehouse and distribution network and/or the application expertise of material handling solutions including mechanical design and machine controls and understanding of warehouse control software. Consulting experience is a plus.
The Solution Consultant will work in Dematic Corporation's Solution Development Department at our office in Grand Rapids, MI, Orange, CA, Salt Lake City, UT, Lisle, IL, Lewisville, TX, Milwaukee, WI, or Atlanta, GA with a strong preference to be located in Dallas or Atlanta region. This position will report to the Solution Development Consulting and Concepting Manager, Solution Development North America.
WHAT YOU WILL DO
Lead the Creation of World Class Automated Material Handling Solutions of any size or complexity
Own defining and concepting multiple of DEMATIC's most complex solution
Estimate time frames, quality and quantity of resources required to successfully develop complex projects
Ideation & selection of solutions that meet or exceed the Design Criteria requirements
Evaluate concepts and recommend the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations
May supervise specific task to complete the frozen concept & deliverables
Define & Qualify Clients Objectives
Assist Sales in the Pre-Qualification of opportunities as needed
Build rapport to become customer's Trusted Advisor
Analyze customer business requirements and develops solutions that meet or exceeds customer needs
Understand customer existing operations thoroughly
Determine methodology for collecting, analyzing, and summarizing data critical to design
Analyze collected data to accurately represent customer requirements
Analyze customer data to create a design criteria then concisely present results
Produce a Design Report that professionally summarizes and conveys the project requirements
Research Vertical Market Trends and Needs:
Within Assigned Vertical Market, stay abreast of current / future operating strategies and technologies by attending industry conferences, seminars, etc.
Develop Consulting Best Practices
Coaching, mentoring and training other consulting team members while consistently modeling Dematic and KION values and core competencies
Demonstrate what excellence looks like to the consulting team in practice. Thoroughly understands the practices, methodologies and requirements of the Solution Development processes and serves as advisor to all group members.
Developing training materials and programs to drive excellence in the consulting practice
Communicate Vision, Value & Needs
Assist in the preparation of proposal documents and the accurate representation of the solution
Support the development of and adhere to the project plan
Ensure project risks are continuously evaluated and mitigated, or escalates risks to management level when impact is significant
Maintain task level status updates as appropriate, provide weekly status report to manager as requested
Use written descriptions, spreadsheets, charts, and flow diagrams skillfully
Use drawings and sketches skillfully to facilitate concept reviews
Continuous Improvement & Development
Provide specialized guidance or train support and/or professional staff
May be assigned to be Subject Matter Expert in specific technology of Vertical Market Sub-Segment
Drive LEAN problem-solving efforts for project and process performance
Thoroughly understand and follows the practices, methodologies, and requirements of the Solution Development Department
Continually look for ways to improve Solution Development
What We Are Looking For:
Leadership Experience & Behaviors
5+ years of subject matter expert leadership experience
Excellent at coaching and mentoring other team members
Excellent written and oral communication skills, including an ability to communicate with the senior leadership team, customers, and internal stakeholders
Transitions between meetings and tasks with purpose, determination, and joy
Flexibility to adapt to changing priorities and new challenges
Industry Experience
8+ years of logistics and automation experience
Must be extremely knowledgeable in Distribution Center operations
High Level understanding of material handling technology and software
Proficient in data analysis and overseeing data analysts
Proficient in concepting with modern tools
Bachelor's Degree required in related discipline. Masters strongly preferred
Willingness to travel 25-50%