Job Description
About the Team:
PetSmart Charities is committed to creating a better life for pets and all who love them. Through our in-store adoption program in all PetSmart® stores across the U.S. and Puerto Rico, PetSmart Charities helps nearly 600,000 pets connect with loving families each year. PetSmart Charities also provides grant funding to support organizations that advocate and care for the well-being of all pets and their families. Our grants and efforts impact everything from connecting pets with loving homes through adoption and improving access to affordable veterinary care, to supporting families in times of crisis with access to food, shelter and emergency relief. To learn more visit .
About the Job:
Summary
The Grant Administrator is responsible for managing the operational aspects of the grantmaking process once a grant has been approved. This role also manages the operational aspects of the adoption partner onboarding process once a new partner has been approved.
Essential Duties and Responsibilities
Grant Administration
Review and process grant agreements including contracts, statement of terms, and master service agreements.
Submit, update, and process payments to grantees and partners.
New Partner Administration
Onboard new partners by creating profiles and accounts in grants system, sharing information about policies and procedures, and setting up bank information.
Compliance
Monitor compliance with grant administration policies (e.g. 501(c)(3) validation, receipt of required follow-up reports, etc.).
Customer Service
Respond to phone/email inquiries from internal and external stakeholders, including animal welfare groups, grantees, and PetSmart store associates.
Record Management, Reconciliation, and Reporting
Maintain and provide continuous upkeep of internal databases to ensure accurate records.
Assist with reconciliation of grant administration database to the financial system.
Facilitate the system interface with PetSmart for adoption partner information.
Run routine reports for assigned area.
Perform other duties as assigned.
Supervisory Responsibilities
None
Travel Requirements
None
Technical Skills
Must demonstrate business acumen.
Must possess excellent problem-solving, analytical, and critical thinking skills.
Must possess outstanding organizational skills, including attention to detail.
Must possess excellent customer service skills and demonstrate ability to build partnerships/relationships with internal and external partners, leveraging interpersonal skills to build trust.
Must be able to multi-task in a fast paced, dynamic environment.
Must demonstrate a high level of intellectual, professional, and interpersonal ability and flexibility.
About the Culture:
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet friendly environment, bring your pets to work!
A work-life balance and family events such as movie nights, art events and vacation festivals
"Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers
"Sit & Stay" Café serving fresh breakfast and lunch options
Starbucks cart-productivity at its finest!
"Lil' Paws" learning center and onsite daycare facility
Volunteer events with PetSmart Charities
Learn more about #LifeatPetSmart here:
Check out Associate stories and share in some celebrations at PetSmart:
Explore PetSmart Benefits here:
PetSmart Charities is committed to creating a better life for pets and all who love them. Through our in-store adoption program in all PetSmart® stores across the U.S. and Puerto Rico, PetSmart Charities helps nearly 600,000 pets connect with loving families each year. PetSmart Charities also provides grant funding to support organizations that advocate and care for the well-being of all pets and their families. Our grants and efforts impact everything from connecting pets with loving homes through adoption and improving access to affordable veterinary care, to supporting families in times of crisis with access to food, shelter and emergency relief. To learn more visit .
About the Job:
Summary
The Grant Administrator is responsible for managing the operational aspects of the grantmaking process once a grant has been approved. This role also manages the operational aspects of the adoption partner onboarding process once a new partner has been approved.
Essential Duties and Responsibilities
Grant Administration
Review and process grant agreements including contracts, statement of terms, and master service agreements.
Submit, update, and process payments to grantees and partners.
New Partner Administration
Onboard new partners by creating profiles and accounts in grants system, sharing information about policies and procedures, and setting up bank information.
Compliance
Monitor compliance with grant administration policies (e.g. 501(c)(3) validation, receipt of required follow-up reports, etc.).
Customer Service
Respond to phone/email inquiries from internal and external stakeholders, including animal welfare groups, grantees, and PetSmart store associates.
Record Management, Reconciliation, and Reporting
Maintain and provide continuous upkeep of internal databases to ensure accurate records.
Assist with reconciliation of grant administration database to the financial system.
Facilitate the system interface with PetSmart for adoption partner information.
Run routine reports for assigned area.
Perform other duties as assigned.
Supervisory Responsibilities
None
Travel Requirements
None
Technical Skills
Must demonstrate business acumen.
Must possess excellent problem-solving, analytical, and critical thinking skills.
Must possess outstanding organizational skills, including attention to detail.
Must possess excellent customer service skills and demonstrate ability to build partnerships/relationships with internal and external partners, leveraging interpersonal skills to build trust.
Must be able to multi-task in a fast paced, dynamic environment.
Must demonstrate a high level of intellectual, professional, and interpersonal ability and flexibility.
About the Culture:
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet friendly environment, bring your pets to work!
A work-life balance and family events such as movie nights, art events and vacation festivals
"Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers
"Sit & Stay" Café serving fresh breakfast and lunch options
Starbucks cart-productivity at its finest!
"Lil' Paws" learning center and onsite daycare facility
Volunteer events with PetSmart Charities
Learn more about #LifeatPetSmart here:
Check out Associate stories and share in some celebrations at PetSmart:
Explore PetSmart Benefits here:
About PetSmart