Pantry Outreach Assistant

  • Catholic Charities of Omaha
  • Omaha, Nebraska
  • 09/25/2021
Full time

Job Description

Assists Program Director and Pantry Coordinator in the daily operation of neighborhood pantries, homebound delivery, mobile pantries, and other food distribution systems. Provides receptionist support for pantries as needed and assists with intakes and data collection.

Essential Functions:

  • Assist Pantry Coordinators with preparation of food packages for clients, receiving donations, food inventory, sorting and stocking food, and help pantry clients with intakes and delivery coordination.

  • Receive, unload, weigh, and organize food from appropriate vendors, donors, and the food bank.

  • Maintain cleanliness, order, and safety in all pantry areas, including pantry equipment and vehicle.

  • Pick up donations as needed. Assist with outreach, scheduling, and distributing homebound delivery and mobile food pantry services.

  • Perform other duties as assigned including but not limited to:

  • Weekend donations

Reliable attendance is an expectation.

Knowledge, Skills, and Abilities:

  • Excellent Bilingual (English/Spanish) skills PREFERRED

  • Ability to interact and communicate effectively with diverse clientele

  • Excellent organizational skills

  • Ability to handle multiple tasks

  • Ability to follow directions and work independently

  • Ability to communicate and collaborate with program staff, volunteers, and other agency staff

  • Sensitivity to all low-income persons and other disadvantaged persons with multi-cultural backgrounds

  • Ability to perform work in a manner that protects client confidentiality

  • Ability to lift and carry 50 lbs.

Required of All Positions:

  • Knowledge and support of Catholic Charities' purpose, mission, vision, values, and ethical standards.

  • Knowledge and support of the Catholic Charities Compliance Program requirements including - but not limited to - the Code of Ethics, the Compliance Policy, and all relevant compliance procedures.

  • Ability to demonstrate sensitivity to the service population's cultural and socioeconomic characteristics.

Work Experience:

  • Previous customer service experience helpful.

Education Level:

  • High school diploma or equivalent

Licensures, Certifications, and other designations:

  • Food Handlers Certification (within six months of hire).

  • Civil Rights Training (within 30 days of hire).

  • Valid driver's license and insurability

  • Valid First Aid/CPR Training (within six months of hire)

Working Conditions:

  • Normal pantry, shipping, and receiving conditions

  • Significant driving, including box trucks and large vans

  • Occasional weekend/evening work and extended hours during seasonal times

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.