Customer Service Representative

Standard Heating and Air Conditioning, a locally owned company with a strong 48 year tradition, is currently looking for dependable individuals who want to be part of our team. If you're looking for a rewarding career and a stable work environment, look no further than Standard Heating and Air.

RESPONSIBILITIES:

• Provide exemplary customer service
• Schedule service calls for maintenances and repairs
• Help walk-in customers with inquiries and/or counter sales
• Data entry
• Maintain organized file system
• Dispatch service calls to technicians when needed
• Help in scanning work orders, daily folders and maintenance agreements when needed
• Enter parts for work to be performed

EXPERIENCE:

• Minimum of 2 years' experience in customer service preferred
• Working knowledge of Microsoft Office Suite with focus on Excel and Word
• Ability to work well under pressure
• Ability to work independently while balancing several tasks with various deadlines
• Flexibility and willingness to adapt to new systems, procedures, and job responsibilities
• Good organizational skills and attention to detail
• HVAC knowledge a plus

Standard Heating and Air Conditioning is a locally owned company with a solid reputation for being an innovative, growth-oriented company, providing best in class service to its customers.

We offer competitive wages and benefits including; Paid Time Off, Health and Dental Insurance, Life Insurance, Vision, Short Term Disability, and a company matched 401K.

It is the policy of Standard Heating and Air Conditioning, as an equal opportunity employer, to attract and retain the best qualified candidate available, without regard to race, color, religion, natural origin, gender, sexual orientation, age, disability or veteran status.

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