Overview
The overall purpose of this job is to provide customer service and administrative support for management and staff in a community. The responsibilities of this job include providing clerical and administrative support to management, generating reports, keeping records, coordinating activities, supporting special projects, and maintaining a dependable and efficient workspace. Supports and lives out Immanuel's Mission and CHRIST Promises.
Responsibilities
Key Areas
Key Responsibilities and Duties of the Job
Office Administration
- Completes administrative tasks for management and staff as needed .
- Uses computer to input information such as accounts payable/ receivable data.
- Enters records and accounting information such as dining charges.
- Generates and distributes documents (e.g., reports and letters) as needed.
- Sorts and forwards mail, interoffice notices, and other business related items.
- Provides backup support when needs arise (e.g., assisting the
gift shop).
Office Maintenance
- Maintains office supply inventory by ordering, distributing, and storing supplies.
- Schedules housekeeping services as needed.
- Maintains a dependable and efficient workspace and surrounding office area.
Special Projects
- Supports special projects as determined by community/center needs and Executive Director/Center specifications.
- Coordinates or assists with activities for employees or residents at the direction of management.
Other
- Performs other duties as assigned or requested.
- May perform receptionist duties as needed.
Qualifications
Education-
- High School Diploma/GED is required.
- Associate Degree or college level Administrative/Secretarial courses preferred.
Experience-
- Two (2) years of direct administrative/secretarial or related experience is required.
- Equivalent years of education may substitute for experience requirement.
KSA- Knowledge Skills and Abilities-
- Knowledge of phone systems and phone etiquette.
- Skills in Microsoft Outlook, word, Excel, and Publisher.
- Skills in editing documents for proper punctuation and spelling.
- Skills in providing excellent customer service.
- Skills in professional written and verbal communication.
- Ability to pay attention to detail .
- Ability to prioritize, multitask, and to be organized.
- Ability to remain flexible as daily priorities change.
- Ability to work with all types of people in a professional and courteous manner.
- Ability to work with frequent interruptions.