Third Federal has been named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, and nationally named one of the Top Workplaces in Financial Services, and for Women, by Great Places to Work. We offer a comfortable customer service-oriented work environment, competitive salary, comprehensive benefits package, and career growth opportunities.
We are looking for a Branch Manager (Trainee) with 4 years of recent experience in retail branch banking. Candidates will be current Retail Branch Managers or Assistant Managers who thrive in a team based environment and are committed to delivering outstanding customer service. Proven hands on people management skills are required. Recent mortgage loan application experience is a plus.
Responsibilities:
Provide leadership, coach, train, and manage performance of branch staff
Ensure branch operational integrity and compliance in all branch policies and procedures
Provide consistent quality customer service to both internal and external customers that meet or exceeds established standards
Ensure that team members exceed customer satisfaction expectations and demonstrate Third Federal's values
Participate in branch functions and community activities to promote bank's image and growth
Responsible for communicating and implementing changes to policies and procedures
Other duties as assigned or requested
Requirements:
High school diploma or equivalent; College degree preferred
Minimum of 4 years of recent experience managing a retail branch bank
Recent experience taking conventional Mortgage Loan applications (purchase, construction/perm, refinance) is a plus
Two years of recent experience taking Home Equity Line/Loan applications
Proven communication skills
Proven leadership qualities with strong ability to supervise and instruct
Proven track record in meeting objectives; ability to meet deadlines; ability to manage to multiple objectives
Strong PC skills including: Word, Excel, and Automated Mortgage Application Software
NOTE: The position requires recent Retail Branch Management experience, this is not a Mortgage Originator position.
Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.