Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Del Sol Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Del Sol Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
12/07/2025
Full time
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Del Sol Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Del Sol Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
TriStar Centennial Medical Center
Murfreesboro, Tennessee
Description This position is incentive eligible. $15,000 Sign On Bonus Offered! Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Centennial Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP
12/07/2025
Full time
Description This position is incentive eligible. $15,000 Sign On Bonus Offered! Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Centennial Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP
Huntington San Francisco
San Francisco, California
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location: Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer. Overview: A Career-Defining Opportunity: The Huntington - San Francisco's Living Legacy and Urban Estate on Nob Hill The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. For the elite leader, this is a singular invitation to set the global standard for luxury and shape the future of hospitality in one of the world's most storied destinations. At The Huntington, nearly a century of heritage and modern elegance converge in a reimagined urban estate envisioned by a world-class designer. The hotel will stand as San Francisco's cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city's most luxurious spa. To join this landmark opening is to take part in a milestone moment: setting the standard for ultra-luxury hospitality in San Francisco for a new generation. This project is being realized through a partnership between Highgate, a global leader in hospitality management and real estate investment, and Flynn Properties, one of San Francisco's most respected developers. The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker's compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline. A fabulous opportunity to reopen the coveted gem, The Huntington Hotel, in the heart of Nob Hill. Responsibilities: Direct and supervise Human Resources staff. Prepare and maintain Human Resources budget. Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance. Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance. Communicate new policies, information, and directives to all employees. Instruct staff in interpretation of HR policies and procedures. Ensure staffs compliance with HR policies and procedures. Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel. Recruit, interview and recommend all exempt personnel. Maintain employee benefits programs. Set up, approve, and maintain all wage and salary programs, including performance evaluations. Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc. Maintain open door policy. Monitor and analyze turnover statistics. Conduct training classes. Update and submit required reports in a timely manner. Participate in and monitor safety committee in compliance with Loss Prevention SOP's. Ensure compliance with all HR related Loss Prevention SOP's. Establish and maintain safety incentive program. Become a certified trainer in all current HR training modules. Participate in and monitor effectiveness of Highgate Hotel Enrichment committee. Maintain Heroes of Hospitality (Employee of Month/Year) program. Practice positive employee relations, including coaching, counseling & discipline. Develop and maintain "no cost" benefit programs. Monitor Service Standards by Position training program. Participate in and monitor orientation programs. Develop managers for future advancement. Ensure managers are using coaching, counseling and discipline to address issues/concerns. Ensure Associate Opinion Survey is completed by all employees. Condense and expedite paperwork, develop internal communications, improve record keeping. Develop and maintain suggestion box program. Plan and edit employee newsletter. Manage all personnel files. Manage resume and application files. Develop and monitor recruitment resources. Qualifications: At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience. Previous supervisory responsibility required. College course work in related field helpful Familiarity with and knowledge of employment laws required. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
12/07/2025
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location: Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer. Overview: A Career-Defining Opportunity: The Huntington - San Francisco's Living Legacy and Urban Estate on Nob Hill The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. For the elite leader, this is a singular invitation to set the global standard for luxury and shape the future of hospitality in one of the world's most storied destinations. At The Huntington, nearly a century of heritage and modern elegance converge in a reimagined urban estate envisioned by a world-class designer. The hotel will stand as San Francisco's cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city's most luxurious spa. To join this landmark opening is to take part in a milestone moment: setting the standard for ultra-luxury hospitality in San Francisco for a new generation. This project is being realized through a partnership between Highgate, a global leader in hospitality management and real estate investment, and Flynn Properties, one of San Francisco's most respected developers. The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker's compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline. A fabulous opportunity to reopen the coveted gem, The Huntington Hotel, in the heart of Nob Hill. Responsibilities: Direct and supervise Human Resources staff. Prepare and maintain Human Resources budget. Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance. Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance. Communicate new policies, information, and directives to all employees. Instruct staff in interpretation of HR policies and procedures. Ensure staffs compliance with HR policies and procedures. Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel. Recruit, interview and recommend all exempt personnel. Maintain employee benefits programs. Set up, approve, and maintain all wage and salary programs, including performance evaluations. Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc. Maintain open door policy. Monitor and analyze turnover statistics. Conduct training classes. Update and submit required reports in a timely manner. Participate in and monitor safety committee in compliance with Loss Prevention SOP's. Ensure compliance with all HR related Loss Prevention SOP's. Establish and maintain safety incentive program. Become a certified trainer in all current HR training modules. Participate in and monitor effectiveness of Highgate Hotel Enrichment committee. Maintain Heroes of Hospitality (Employee of Month/Year) program. Practice positive employee relations, including coaching, counseling & discipline. Develop and maintain "no cost" benefit programs. Monitor Service Standards by Position training program. Participate in and monitor orientation programs. Develop managers for future advancement. Ensure managers are using coaching, counseling and discipline to address issues/concerns. Ensure Associate Opinion Survey is completed by all employees. Condense and expedite paperwork, develop internal communications, improve record keeping. Develop and maintain suggestion box program. Plan and edit employee newsletter. Manage all personnel files. Manage resume and application files. Develop and monitor recruitment resources. Qualifications: At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience. Previous supervisory responsibility required. College course work in related field helpful Familiarity with and knowledge of employment laws required. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
The Position: The R&D Advanced Analytics, Automation, and AI Lead is responsible for executing the R&D digital acceleration roadmap, with a primary focus on delivering business value through advanced and emerging technologies. In close collaboration with I&T, this role oversees the design, development, and deployment of analytics, automation, and AI/ML solutions across the R&D value chain. The leader partners with RDLT, TES LT, I&T, and external innovation ecosystems to identify and apply disruptive technologies that enable measurable transformation. Acting as a strategic bridge between R&D and I&T, this role ensures digital acceleration initiatives are technically robust, operationally impactful, and fully aligned with enterprise architecture and capabilities. Responsibilities: Lead the development and execution of the R&D digital acceleration roadmap focused on automation, AI, and advanced analytics Identify disruptive technologies and use cases (e.g., generative AI, intelligent automation, simulation, digital twins) Partner with business stakeholders to develop scalable, production-ready digital solutions Lead agile teams to develop models, tools, and platforms aligned with R&D needs Drive rapid experimentation and innovation, ensuring feasibility, compliance, and user adoption Establish metrics to measure the impact of digital interventions on cycle times, quality, and outcomes Oversee partnerships with AI/ML vendors, academic collaborators, and industry consortia Build internal capabilities and talent pipelines for digital and analytics functions Ensure that all AI, automation, and advanced analytics solutions are implemented in a compliant manner, supporting readiness for regulatory audits and inspections involving emerging technologies Provide thought leadership in AI, including the development and implementation of AI governance frameworks, ethical AI practices, and active engagement with industry consortia such as Pistoia Alliance, CIOMS, TransCelerate, and other relevant forums to shape standards and best practices Education & Requirements: Master's or PhD in Data Science, Engineering, Computer Science, or related fields 15+ years of experience in digital leadership or advanced analytics/AI roles within R&D-driven pharmaceutical industry Deep knowledge of life sciences and experience applying AI/ML and automation in scientific or regulatory domains Demonstrated ability to deliver AI-enabled tools in regulated environments Strong cross-functional collaboration and change leadership skills Expertise in digital product lifecycle, from experimentation to scale Experience supporting regulatory audits and inspections involving emerging technologies, including AI and automation, in a GxP or highly regulated environment Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what's available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma . Our parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Behring!
12/07/2025
Full time
The Position: The R&D Advanced Analytics, Automation, and AI Lead is responsible for executing the R&D digital acceleration roadmap, with a primary focus on delivering business value through advanced and emerging technologies. In close collaboration with I&T, this role oversees the design, development, and deployment of analytics, automation, and AI/ML solutions across the R&D value chain. The leader partners with RDLT, TES LT, I&T, and external innovation ecosystems to identify and apply disruptive technologies that enable measurable transformation. Acting as a strategic bridge between R&D and I&T, this role ensures digital acceleration initiatives are technically robust, operationally impactful, and fully aligned with enterprise architecture and capabilities. Responsibilities: Lead the development and execution of the R&D digital acceleration roadmap focused on automation, AI, and advanced analytics Identify disruptive technologies and use cases (e.g., generative AI, intelligent automation, simulation, digital twins) Partner with business stakeholders to develop scalable, production-ready digital solutions Lead agile teams to develop models, tools, and platforms aligned with R&D needs Drive rapid experimentation and innovation, ensuring feasibility, compliance, and user adoption Establish metrics to measure the impact of digital interventions on cycle times, quality, and outcomes Oversee partnerships with AI/ML vendors, academic collaborators, and industry consortia Build internal capabilities and talent pipelines for digital and analytics functions Ensure that all AI, automation, and advanced analytics solutions are implemented in a compliant manner, supporting readiness for regulatory audits and inspections involving emerging technologies Provide thought leadership in AI, including the development and implementation of AI governance frameworks, ethical AI practices, and active engagement with industry consortia such as Pistoia Alliance, CIOMS, TransCelerate, and other relevant forums to shape standards and best practices Education & Requirements: Master's or PhD in Data Science, Engineering, Computer Science, or related fields 15+ years of experience in digital leadership or advanced analytics/AI roles within R&D-driven pharmaceutical industry Deep knowledge of life sciences and experience applying AI/ML and automation in scientific or regulatory domains Demonstrated ability to deliver AI-enabled tools in regulated environments Strong cross-functional collaboration and change leadership skills Expertise in digital product lifecycle, from experimentation to scale Experience supporting regulatory audits and inspections involving emerging technologies, including AI and automation, in a GxP or highly regulated environment Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what's available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma . Our parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Behring!
The Position: The R&D Advanced Analytics, Automation, and AI Lead is responsible for executing the R&D digital acceleration roadmap, with a primary focus on delivering business value through advanced and emerging technologies. In close collaboration with I&T, this role oversees the design, development, and deployment of analytics, automation, and AI/ML solutions across the R&D value chain. The leader partners with RDLT, TES LT, I&T, and external innovation ecosystems to identify and apply disruptive technologies that enable measurable transformation. Acting as a strategic bridge between R&D and I&T, this role ensures digital acceleration initiatives are technically robust, operationally impactful, and fully aligned with enterprise architecture and capabilities. Responsibilities: Lead the development and execution of the R&D digital acceleration roadmap focused on automation, AI, and advanced analytics Identify disruptive technologies and use cases (e.g., generative AI, intelligent automation, simulation, digital twins) Partner with business stakeholders to develop scalable, production-ready digital solutions Lead agile teams to develop models, tools, and platforms aligned with R&D needs Drive rapid experimentation and innovation, ensuring feasibility, compliance, and user adoption Establish metrics to measure the impact of digital interventions on cycle times, quality, and outcomes Oversee partnerships with AI/ML vendors, academic collaborators, and industry consortia Build internal capabilities and talent pipelines for digital and analytics functions Ensure that all AI, automation, and advanced analytics solutions are implemented in a compliant manner, supporting readiness for regulatory audits and inspections involving emerging technologies Provide thought leadership in AI, including the development and implementation of AI governance frameworks, ethical AI practices, and active engagement with industry consortia such as Pistoia Alliance, CIOMS, TransCelerate, and other relevant forums to shape standards and best practices Education & Requirements: Master's or PhD in Data Science, Engineering, Computer Science, or related fields 15+ years of experience in digital leadership or advanced analytics/AI roles within R&D-driven pharmaceutical industry Deep knowledge of life sciences and experience applying AI/ML and automation in scientific or regulatory domains Demonstrated ability to deliver AI-enabled tools in regulated environments Strong cross-functional collaboration and change leadership skills Expertise in digital product lifecycle, from experimentation to scale Experience supporting regulatory audits and inspections involving emerging technologies, including AI and automation, in a GxP or highly regulated environment Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what's available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma . Our parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Behring!
12/07/2025
Full time
The Position: The R&D Advanced Analytics, Automation, and AI Lead is responsible for executing the R&D digital acceleration roadmap, with a primary focus on delivering business value through advanced and emerging technologies. In close collaboration with I&T, this role oversees the design, development, and deployment of analytics, automation, and AI/ML solutions across the R&D value chain. The leader partners with RDLT, TES LT, I&T, and external innovation ecosystems to identify and apply disruptive technologies that enable measurable transformation. Acting as a strategic bridge between R&D and I&T, this role ensures digital acceleration initiatives are technically robust, operationally impactful, and fully aligned with enterprise architecture and capabilities. Responsibilities: Lead the development and execution of the R&D digital acceleration roadmap focused on automation, AI, and advanced analytics Identify disruptive technologies and use cases (e.g., generative AI, intelligent automation, simulation, digital twins) Partner with business stakeholders to develop scalable, production-ready digital solutions Lead agile teams to develop models, tools, and platforms aligned with R&D needs Drive rapid experimentation and innovation, ensuring feasibility, compliance, and user adoption Establish metrics to measure the impact of digital interventions on cycle times, quality, and outcomes Oversee partnerships with AI/ML vendors, academic collaborators, and industry consortia Build internal capabilities and talent pipelines for digital and analytics functions Ensure that all AI, automation, and advanced analytics solutions are implemented in a compliant manner, supporting readiness for regulatory audits and inspections involving emerging technologies Provide thought leadership in AI, including the development and implementation of AI governance frameworks, ethical AI practices, and active engagement with industry consortia such as Pistoia Alliance, CIOMS, TransCelerate, and other relevant forums to shape standards and best practices Education & Requirements: Master's or PhD in Data Science, Engineering, Computer Science, or related fields 15+ years of experience in digital leadership or advanced analytics/AI roles within R&D-driven pharmaceutical industry Deep knowledge of life sciences and experience applying AI/ML and automation in scientific or regulatory domains Demonstrated ability to deliver AI-enabled tools in regulated environments Strong cross-functional collaboration and change leadership skills Expertise in digital product lifecycle, from experimentation to scale Experience supporting regulatory audits and inspections involving emerging technologies, including AI and automation, in a GxP or highly regulated environment Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what's available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma . Our parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Behring!
Health and Wellness Director - RN - Senior Living Community We are seeking a licensed Registered Nurse to demonstrate their leadership skills as the Health and Wellness Director while maintaining excellent relationships and delivering exceptional care to our residents at our large senior living community in Missoula, MT. As the Health and Wellness Director, they would be responsible for the overall operation of the wellness department, which includes assisted living and memory care services. Who we are "Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families, and our employees." - Evrett Benton, CEO If you are looking for a company and team that understands the value of people, then look no further! Stellar Senior Living is a premier assisted living and memory care provider in the Western United States. Founded in 2012, we have experienced consistent growth, adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us. What we offer Competitive salary $83,000 to $90,000 (DOE) Benefits include medical, dental, vision, a generous Paid Time Off program, holidays, 401k, and more A growing company with opportunities for advancement Company-sponsored training, tuition reimbursement, and other learning opportunities Job Description Oversight and responsibility for the daily operations of our assisted living and memory care departments Hiring, training, and development of the care team Provide leadership and direction to the management team consisting of the Memory Care Director, Care Coordinator, administrators, and nurses. Work directly with residents to evaluate their needs and services, accurately assessing, communicating, and documenting their status on the electronic care system. Oversight of med techs and delegation of nurse duties to unlicensed personnel Other leadership duties as needed Qualifications Love for seniors! Strong leadership skills in developing and leading high-performing care teams to achieve excellent outcomes. Current RN license Experience in Assisted Living, Geriatric Nursing, Gerontology, and/or Dementia Care Demonstrated ability in budgeting and cost control Knowledge of how to develop and utilize service plans, medication management systems, infection control practices, and safety procedures Skills in promoting teamwork, leadership, team member empowerment, and responsiveness to residents If you are the right candidate, then we definitely want to hear from you! To apply, click the "Apply" button or send your resume directly to We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
12/07/2025
Full time
Health and Wellness Director - RN - Senior Living Community We are seeking a licensed Registered Nurse to demonstrate their leadership skills as the Health and Wellness Director while maintaining excellent relationships and delivering exceptional care to our residents at our large senior living community in Missoula, MT. As the Health and Wellness Director, they would be responsible for the overall operation of the wellness department, which includes assisted living and memory care services. Who we are "Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families, and our employees." - Evrett Benton, CEO If you are looking for a company and team that understands the value of people, then look no further! Stellar Senior Living is a premier assisted living and memory care provider in the Western United States. Founded in 2012, we have experienced consistent growth, adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us. What we offer Competitive salary $83,000 to $90,000 (DOE) Benefits include medical, dental, vision, a generous Paid Time Off program, holidays, 401k, and more A growing company with opportunities for advancement Company-sponsored training, tuition reimbursement, and other learning opportunities Job Description Oversight and responsibility for the daily operations of our assisted living and memory care departments Hiring, training, and development of the care team Provide leadership and direction to the management team consisting of the Memory Care Director, Care Coordinator, administrators, and nurses. Work directly with residents to evaluate their needs and services, accurately assessing, communicating, and documenting their status on the electronic care system. Oversight of med techs and delegation of nurse duties to unlicensed personnel Other leadership duties as needed Qualifications Love for seniors! Strong leadership skills in developing and leading high-performing care teams to achieve excellent outcomes. Current RN license Experience in Assisted Living, Geriatric Nursing, Gerontology, and/or Dementia Care Demonstrated ability in budgeting and cost control Knowledge of how to develop and utilize service plans, medication management systems, infection control practices, and safety procedures Skills in promoting teamwork, leadership, team member empowerment, and responsiveness to residents If you are the right candidate, then we definitely want to hear from you! To apply, click the "Apply" button or send your resume directly to We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
TriStar Centennial Medical Center
Nashville, Tennessee
Description This position is incentive eligible. $15,000 Sign On Bonus Offered! Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Centennial Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP
12/07/2025
Full time
Description This position is incentive eligible. $15,000 Sign On Bonus Offered! Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Centennial Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP
About Tufts Medicine Care at Home Care at Home is the regions most trusted provider of home health and hospice care for infants, children and adults. Our care teams proudly serve 110 cities and towns in the Merrimack Valley, northeastern Massachusetts and southern New Hampshire. Job Overview Under the direction of the Vice President/Chief Clinical Officer , this position is responsible for all community and hospice house performance metrics and program functions that include ensuring the quality of all services to meet/exceed industry standards; the agency meets/exceeds budgeted ADC goals for growth, GIP revenue, operating income and patient satisfaction. Job Description Minimum Qualifications : 1. Bachelors degree in Nursing (BSN). 2. Massachusetts RN Licensure. 3. Three (3) years of experience in community hospice clinical operations and management . 4. Experience in progressive healthcare management . Preferred Qualifications : 1. Master of Science in Business Administration (MBA) or related field. Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Works with Medical Director to deliver optimal hospice care. 2. Ensures contribution from all IDT members in delivery of hospice care for each patient. 3. Maintains measurement monitors of critical functions and corrects systems to ensure identified thresholds are met. 4. 5. Implements corrective actions to improve clinical performance, workflow and quality. Reviews Incident Reports and complaints; conducts quality assurance assessments; recommends corrective action. 6. Maintains current knowledge of HealthWyse and uses software effectively to monitor operations. Monitors revenue and expenses including cost per patient day (CPPD) and implements corrective action when needed. 7. Hires, coaches, develops, and monitors staff productivity and performance. Address and documents employee performance issues in a timely manner . 8. Utilizes team building skills to promote optimal team performance and support. 9. Prepares and delivers balanced and professional performance evaluations in a timely manner . 10. Ensures retention of qualified staff . When staff exit, utilize exit interviews to prompt changes. 11. Works with VP to administer indigent and grant monies when available . 12. Works with Volunteer Coordinator to meet the needs of Hospice patients. 13. Assists with DPH and Joint Commission site visits. 14. Participates in development and revising of policies and procedures when needed. 15. Oversees planning and implementation of CQI and QA programs for Hospice including annual plan based on clinical, patient satisfaction and operational issues. 16. Reports Compliance concerns to the CEO or Chief Compliance Officer when applicable. 17. Promotes hospice services within the community, develops effective relationships with referral sources, and maintains liaison with community agencies, municipal, financial, and spiritual resources. 18. Works collaboratively with the Vice President of External Relations to develop a public relations and community education programs. Remains current on publicly reported outcome metrics. 19. Works with the VP/CFO regarding accounting, collections, cash flow, budget and other balance sheet areas. Ensures that all contractual agreements related to the Hospice Program are honored. Prepares business opportunity/cost-benefit plans as appropriate . 20. Acts as a team player with management staff to handle problems in a proactive manner and maintains a positive and supportive attitude while maintaining appropriate management boundaries. Ensures coordination/cooperation horizontally and vertically throughout the organization. 21. Works collaboratively with Performance Improvement Coordinator to ensure continual improvement in performance. 22. Ensures compliance within guidelines set forth by regulatory agencies (JCAHO, DPH, ERISA etc.) and demonstrates compliance with Home Health Foundation policies and procedures. 23. Seeks innovative and alternative ways to deliver care so as to contain costs and maximize reimbursement. 24. Establish es visit and patient/staff standards against which to measure performance and staffing need. 25. Utilizes problem solving skills in maximizing staff effectiveness, efficiencies, and cost effectiveness . 26. Communicates expectations to employees in a clear manner including updates and changes. Physical Requirements: 1. S tanding and walking for extensive periods of time. 2. Occasionally requires lifting and carrying items weighing up to 10 pounds. 2. Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc. 5. Regularly exposed to the risk of bloodborne diseases and other transmissible infections . 6. Contact with patients under wide variety of circumstances . 7. Subject to varying and unpredictable situations . 8. Ability to h andle emergency and crisis situations . 9. Subjected to irregular hours . 10. May have contact with hazardous materials . Skills & Abilities: 1. Strong leadership and emotional intelligence skills . 2. Tact, diplomacy , and sensitivity in dealing with customer and staff relations . 3. Maintains current knowledge of, and ensures adherence to: laws; regulations; Medicare COPs; Joint Commission standards; standards of practice, and organizations policies and procedures. 4. Abi lity to communicate effectively, both verbally and in writing. 5. Good analytical and budget management skills. 6. Able to provide own transportation for job related meetings and appointments outside the office. 7. Understands operations of organization. 8. Promotes effective change . 9. Exercises independent judgment . 10. Ability to delegate . 11. Understands organizational human behavior . 12. Utilizes critical thinking skills . Job Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders . In addition, this role focuses on performing the following Home Care Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patients plan of care as directed . Provides professional nursing care to patients. Requires a nursing license . A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs . The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education . A role that manages experienced professionals who exercise latitude and independence in assignments . Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growthone of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $134,525.66 - $171,524.44 Required Preferred Job Industries Other
12/07/2025
Full time
About Tufts Medicine Care at Home Care at Home is the regions most trusted provider of home health and hospice care for infants, children and adults. Our care teams proudly serve 110 cities and towns in the Merrimack Valley, northeastern Massachusetts and southern New Hampshire. Job Overview Under the direction of the Vice President/Chief Clinical Officer , this position is responsible for all community and hospice house performance metrics and program functions that include ensuring the quality of all services to meet/exceed industry standards; the agency meets/exceeds budgeted ADC goals for growth, GIP revenue, operating income and patient satisfaction. Job Description Minimum Qualifications : 1. Bachelors degree in Nursing (BSN). 2. Massachusetts RN Licensure. 3. Three (3) years of experience in community hospice clinical operations and management . 4. Experience in progressive healthcare management . Preferred Qualifications : 1. Master of Science in Business Administration (MBA) or related field. Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Works with Medical Director to deliver optimal hospice care. 2. Ensures contribution from all IDT members in delivery of hospice care for each patient. 3. Maintains measurement monitors of critical functions and corrects systems to ensure identified thresholds are met. 4. 5. Implements corrective actions to improve clinical performance, workflow and quality. Reviews Incident Reports and complaints; conducts quality assurance assessments; recommends corrective action. 6. Maintains current knowledge of HealthWyse and uses software effectively to monitor operations. Monitors revenue and expenses including cost per patient day (CPPD) and implements corrective action when needed. 7. Hires, coaches, develops, and monitors staff productivity and performance. Address and documents employee performance issues in a timely manner . 8. Utilizes team building skills to promote optimal team performance and support. 9. Prepares and delivers balanced and professional performance evaluations in a timely manner . 10. Ensures retention of qualified staff . When staff exit, utilize exit interviews to prompt changes. 11. Works with VP to administer indigent and grant monies when available . 12. Works with Volunteer Coordinator to meet the needs of Hospice patients. 13. Assists with DPH and Joint Commission site visits. 14. Participates in development and revising of policies and procedures when needed. 15. Oversees planning and implementation of CQI and QA programs for Hospice including annual plan based on clinical, patient satisfaction and operational issues. 16. Reports Compliance concerns to the CEO or Chief Compliance Officer when applicable. 17. Promotes hospice services within the community, develops effective relationships with referral sources, and maintains liaison with community agencies, municipal, financial, and spiritual resources. 18. Works collaboratively with the Vice President of External Relations to develop a public relations and community education programs. Remains current on publicly reported outcome metrics. 19. Works with the VP/CFO regarding accounting, collections, cash flow, budget and other balance sheet areas. Ensures that all contractual agreements related to the Hospice Program are honored. Prepares business opportunity/cost-benefit plans as appropriate . 20. Acts as a team player with management staff to handle problems in a proactive manner and maintains a positive and supportive attitude while maintaining appropriate management boundaries. Ensures coordination/cooperation horizontally and vertically throughout the organization. 21. Works collaboratively with Performance Improvement Coordinator to ensure continual improvement in performance. 22. Ensures compliance within guidelines set forth by regulatory agencies (JCAHO, DPH, ERISA etc.) and demonstrates compliance with Home Health Foundation policies and procedures. 23. Seeks innovative and alternative ways to deliver care so as to contain costs and maximize reimbursement. 24. Establish es visit and patient/staff standards against which to measure performance and staffing need. 25. Utilizes problem solving skills in maximizing staff effectiveness, efficiencies, and cost effectiveness . 26. Communicates expectations to employees in a clear manner including updates and changes. Physical Requirements: 1. S tanding and walking for extensive periods of time. 2. Occasionally requires lifting and carrying items weighing up to 10 pounds. 2. Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc. 5. Regularly exposed to the risk of bloodborne diseases and other transmissible infections . 6. Contact with patients under wide variety of circumstances . 7. Subject to varying and unpredictable situations . 8. Ability to h andle emergency and crisis situations . 9. Subjected to irregular hours . 10. May have contact with hazardous materials . Skills & Abilities: 1. Strong leadership and emotional intelligence skills . 2. Tact, diplomacy , and sensitivity in dealing with customer and staff relations . 3. Maintains current knowledge of, and ensures adherence to: laws; regulations; Medicare COPs; Joint Commission standards; standards of practice, and organizations policies and procedures. 4. Abi lity to communicate effectively, both verbally and in writing. 5. Good analytical and budget management skills. 6. Able to provide own transportation for job related meetings and appointments outside the office. 7. Understands operations of organization. 8. Promotes effective change . 9. Exercises independent judgment . 10. Ability to delegate . 11. Understands organizational human behavior . 12. Utilizes critical thinking skills . Job Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders . In addition, this role focuses on performing the following Home Care Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patients plan of care as directed . Provides professional nursing care to patients. Requires a nursing license . A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs . The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education . A role that manages experienced professionals who exercise latitude and independence in assignments . Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growthone of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $134,525.66 - $171,524.44 Required Preferred Job Industries Other
Providence Health & Services
Long Beach, California
Description Calling all Esteemed Leaders! Are you an exceptional leader with a passion for healthcare and a talent for strategic planning? Do you excel at forging collaborative relationships and driving continuous improvement in patient care delivery? If so, we invite you to consider an exciting leadership opportunity with us! The Role: As Director Nursing, Acute Care Services under the guidance of the Chief Nursing Officer, you will spearhead initiatives that shape nursing care across designated departments. This role oversees a large inpatient service line, including Med Surg, Tele, Ortho, Pulmonary, Renal, Oncology, and the float pool, with approximately 450-500 FTES (full-time equivalent staff). Based in the esteemed St. Joseph Hospital, you'll be instrumental in fostering a culture aligned with the balanced commitments and core values of our organization. Through proactive and collaborative efforts, you'll ensure an interdisciplinary approach to patient care while providing leadership direction to SJH staff. What You'll Do: Nursing Care Innovator: Facilitate the development and management of nursing care processes, ensuring consistency with policies, procedures, and evidence-based practices across all units. Professional Image Champion: Uphold and promote a positive, professional image of nursing, consistently recognizing staff contributions and facilitating ongoing educational and developmental opportunities. Morale Supporter: Create an environment that fosters investment and excellence in nursing, nurturing commitment to shared values, fostering collaboration, and empowering staff to achieve both personal and organizational goals. Strategic Decision-Maker: Address complex issues with a seasoned perspective, make timely, informed decisions aligned with the mission, vision, and values of St. Joseph Hospital. Communication Facilitator: Encourage open communication throughout the organization, deliver clear and credible presentations, and engage in active listening. Change Orchestrator: Drive operational effectiveness through strategic change management, ensuring accountability and identifying opportunities for improvement in processes and practices. Staffing Strategist: Develop long-range staffing plans, focusing on recruitment and retention of quality patient care staff, and maintain strong collaborative relationships with physicians. Industry Collaborator: Network across the healthcare industry to implement best practices, drive continuous improvement, and take calculated risks to enhance performance, processes, and services. Quality Care Ensurer: Uphold excellence in patient care delivery in accordance with JCAHO, Title 22, and other regulatory standards. Resource Manager: Develop, monitor, and analyze budgets related to labor, operations, and capital expenses, ensuring optimal allocation of human and material resources. What You'll Bring: Education: Master's degree in Nursing or related healthcare field (preferred). Experience: A minimum of 5 years of progressive managerial experience in healthcare. Substantial inpatient leadership experience in major medical center. Licensure: California Registered Nurse License upon hire. Interpersonal Skills: Strong ability to bring diverse groups together as a team to achieve high-quality care. Operational Acumen : Demonstrated skills in daily operations and budgetary management. Strong skills in process improvement, data analysis, and the ability to drive initiatives related to length of stay, productivity, throughput, and quality. Familiarity with computer systems and PDSA cycles is essential. Why Join Us? Transformative Impact: Be part of an organization that is shaping the future of healthcare, making a real difference in the lives of patients and communities. Professional Growth: Enjoy the support and autonomy needed to unleash your potential and implement innovative ideas. Collaborative Excellence: Work alongside dedicated and talented professionals who are passionate about their work. Dynamic Environment: Embrace the challenges and rewards of a fast-paced and evolving industry. Are you ready to lead a dedicated team in delivering exceptional patient care and driving strategic initiatives? If you are a visionary leader with a passion for healthcare, we encourage you to apply and help us create a healthier future for all. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 385232 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 7540 SJO NURSING ADMIN Address: CA Orange 1100 W Stewart Dr Work Location: St Joseph Hospital-Orange Workplace Type: On-site Pay Range: $92.64 - $146.26 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare,
12/07/2025
Full time
Description Calling all Esteemed Leaders! Are you an exceptional leader with a passion for healthcare and a talent for strategic planning? Do you excel at forging collaborative relationships and driving continuous improvement in patient care delivery? If so, we invite you to consider an exciting leadership opportunity with us! The Role: As Director Nursing, Acute Care Services under the guidance of the Chief Nursing Officer, you will spearhead initiatives that shape nursing care across designated departments. This role oversees a large inpatient service line, including Med Surg, Tele, Ortho, Pulmonary, Renal, Oncology, and the float pool, with approximately 450-500 FTES (full-time equivalent staff). Based in the esteemed St. Joseph Hospital, you'll be instrumental in fostering a culture aligned with the balanced commitments and core values of our organization. Through proactive and collaborative efforts, you'll ensure an interdisciplinary approach to patient care while providing leadership direction to SJH staff. What You'll Do: Nursing Care Innovator: Facilitate the development and management of nursing care processes, ensuring consistency with policies, procedures, and evidence-based practices across all units. Professional Image Champion: Uphold and promote a positive, professional image of nursing, consistently recognizing staff contributions and facilitating ongoing educational and developmental opportunities. Morale Supporter: Create an environment that fosters investment and excellence in nursing, nurturing commitment to shared values, fostering collaboration, and empowering staff to achieve both personal and organizational goals. Strategic Decision-Maker: Address complex issues with a seasoned perspective, make timely, informed decisions aligned with the mission, vision, and values of St. Joseph Hospital. Communication Facilitator: Encourage open communication throughout the organization, deliver clear and credible presentations, and engage in active listening. Change Orchestrator: Drive operational effectiveness through strategic change management, ensuring accountability and identifying opportunities for improvement in processes and practices. Staffing Strategist: Develop long-range staffing plans, focusing on recruitment and retention of quality patient care staff, and maintain strong collaborative relationships with physicians. Industry Collaborator: Network across the healthcare industry to implement best practices, drive continuous improvement, and take calculated risks to enhance performance, processes, and services. Quality Care Ensurer: Uphold excellence in patient care delivery in accordance with JCAHO, Title 22, and other regulatory standards. Resource Manager: Develop, monitor, and analyze budgets related to labor, operations, and capital expenses, ensuring optimal allocation of human and material resources. What You'll Bring: Education: Master's degree in Nursing or related healthcare field (preferred). Experience: A minimum of 5 years of progressive managerial experience in healthcare. Substantial inpatient leadership experience in major medical center. Licensure: California Registered Nurse License upon hire. Interpersonal Skills: Strong ability to bring diverse groups together as a team to achieve high-quality care. Operational Acumen : Demonstrated skills in daily operations and budgetary management. Strong skills in process improvement, data analysis, and the ability to drive initiatives related to length of stay, productivity, throughput, and quality. Familiarity with computer systems and PDSA cycles is essential. Why Join Us? Transformative Impact: Be part of an organization that is shaping the future of healthcare, making a real difference in the lives of patients and communities. Professional Growth: Enjoy the support and autonomy needed to unleash your potential and implement innovative ideas. Collaborative Excellence: Work alongside dedicated and talented professionals who are passionate about their work. Dynamic Environment: Embrace the challenges and rewards of a fast-paced and evolving industry. Are you ready to lead a dedicated team in delivering exceptional patient care and driving strategic initiatives? If you are a visionary leader with a passion for healthcare, we encourage you to apply and help us create a healthier future for all. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 385232 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 7540 SJO NURSING ADMIN Address: CA Orange 1100 W Stewart Dr Work Location: St Joseph Hospital-Orange Workplace Type: On-site Pay Range: $92.64 - $146.26 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare,
TriStar Southern Hills Medical Center
Lebanon, Tennessee
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP
12/07/2025
Full time
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Enterprise Strategy (Network and Digital Payments) Job Posting Title Director, Enterprise Strategy Job Description Summary Overview The Network and Digital Products team is seeking a Director, Enterprise Strategy to support the organization in driving strategic priorities, business performance management, and enterprise governance. This role is central to enabling decision-making, aligning cross-functional initiatives, and shaping the future of digital commerce and payments innovation. As a strategic partner, you will lead and support high-impact initiatives across the organization, working closely with product, engineering, regional, and corporate teams. You'll bring analytical rigor, strategic insight, and operational excellence to help advance our digital agenda and deliver inclusive, secure, and intelligent commerce experiences. This is a unique opportunity to engage with all aspects of the business, influence executive priorities, and contribute to Mastercard's long-term growth and innovation. Location New York City or Purchase, NY Role responsibilities In this role you will report directly into the Vice President, Enterprise Strategy and work alongside her and the leadership team on multiple initiatives. • Lead governance across Network and Digital Products, ensuring strategic initiatives are structured, monitored, and aligned with enterprise priorities • Support the KPI process end-to-end, including design, implementation, and management of performance frameworks, driving alignment and accountability • Manage business review processes with senior leadership, synthesizing inputs and insights to deliver timely, data-informed updates and recommendations • Develop high-impact materials for investor communications, including for Earnings and strategic messaging, in collaboration with Finance, Investor Relations and Product leadership • Run analytics and manage key data processes to support strategic messaging, business reviews, external communications, and data-driven decision-making-ensuring accuracy, relevance, and clarity in all outputs • Support strategic projects enabled via orchestration of cross-functional collaboration across Core Payments, TECH, Finance, Legal and other teams All about you • Bachelor's degree required; MBA or advanced degree preferred • 8+ years of experience in strategy consulting, corporate strategy, or enterprise planning, ideally within payments, fintech, or digital platforms • Deep understanding of Mastercard's products, services, business model, and key revenue drivers • Proven ability to lead complex, cross-functional initiatives and translate strategy into execution • Strong experience in KPI development, performance measurement, and governance frameworks • Advanced analytical skills with the ability to source, manage, and interpret data to support strategic messaging, business reviews, investor communications, and executive decision-making • Exceptional communication skills, including executive-level writing • Experience working with global teams and navigating matrixed organizations • Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment • Trusted partner with strong interpersonal skills and the ability to influence at all levels • A passion to achieve and excel, a good sense of humor, and a penchant for having fun Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $159,000 - $254,000 USD Purchase, New York: $153,000 - $244,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Enterprise Strategy (Network and Digital Payments) Job Posting Title Director, Enterprise Strategy Job Description Summary Overview The Network and Digital Products team is seeking a Director, Enterprise Strategy to support the organization in driving strategic priorities, business performance management, and enterprise governance. This role is central to enabling decision-making, aligning cross-functional initiatives, and shaping the future of digital commerce and payments innovation. As a strategic partner, you will lead and support high-impact initiatives across the organization, working closely with product, engineering, regional, and corporate teams. You'll bring analytical rigor, strategic insight, and operational excellence to help advance our digital agenda and deliver inclusive, secure, and intelligent commerce experiences. This is a unique opportunity to engage with all aspects of the business, influence executive priorities, and contribute to Mastercard's long-term growth and innovation. Location New York City or Purchase, NY Role responsibilities In this role you will report directly into the Vice President, Enterprise Strategy and work alongside her and the leadership team on multiple initiatives. • Lead governance across Network and Digital Products, ensuring strategic initiatives are structured, monitored, and aligned with enterprise priorities • Support the KPI process end-to-end, including design, implementation, and management of performance frameworks, driving alignment and accountability • Manage business review processes with senior leadership, synthesizing inputs and insights to deliver timely, data-informed updates and recommendations • Develop high-impact materials for investor communications, including for Earnings and strategic messaging, in collaboration with Finance, Investor Relations and Product leadership • Run analytics and manage key data processes to support strategic messaging, business reviews, external communications, and data-driven decision-making-ensuring accuracy, relevance, and clarity in all outputs • Support strategic projects enabled via orchestration of cross-functional collaboration across Core Payments, TECH, Finance, Legal and other teams All about you • Bachelor's degree required; MBA or advanced degree preferred • 8+ years of experience in strategy consulting, corporate strategy, or enterprise planning, ideally within payments, fintech, or digital platforms • Deep understanding of Mastercard's products, services, business model, and key revenue drivers • Proven ability to lead complex, cross-functional initiatives and translate strategy into execution • Strong experience in KPI development, performance measurement, and governance frameworks • Advanced analytical skills with the ability to source, manage, and interpret data to support strategic messaging, business reviews, investor communications, and executive decision-making • Exceptional communication skills, including executive-level writing • Experience working with global teams and navigating matrixed organizations • Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment • Trusted partner with strong interpersonal skills and the ability to influence at all levels • A passion to achieve and excel, a good sense of humor, and a penchant for having fun Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $159,000 - $254,000 USD Purchase, New York: $153,000 - $244,000 USD
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Doctors Hospital of Augusta which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Doctors Hospital of Augusta offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required 5 years or more of progressive laboratory management experience is required with complex laboratory operations- required Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
12/07/2025
Full time
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Doctors Hospital of Augusta which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Doctors Hospital of Augusta offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required 5 years or more of progressive laboratory management experience is required with complex laboratory operations- required Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Strategic Partnerships Sales, Open Finance Solutions Job Description Summary We are looking for a Director to help Mastercard reach more customers through strategic partners focusing on our Open Finance solutions in the North America region. Open Finance solutions enable customers to build secure and faster payment connections between people and businesses. Read more about it here: Mastercard Open Finance and Banking Solutions The ideal candidate is someone who understands the open banking space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Role: • Define the desired profile of potential partners with the help of management • Research, identify, qualify and screen potential partners that align with the target partner profile • Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition • Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy • Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets • Meet assigned revenue targets through sell to/sell with channel partners • Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes • Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) • Manage channel pipeline and forecast reporting and track progress through the sales cycle • Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities • Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate • Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs • Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations) All about you: • 15+ years of experience in the open banking, payment security, and account onboarding space and familiarity with evolving customer needs and partner landscape • Experience working with enterprise software solutions and building partnerships with ISVs • Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level • Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration • Strong personal network within the industry • Experience developing and managing joint business planning with partners • Who you are o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. o Commercially oriented-always looking for the next mega opportunity o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $164,000-$262,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Strategic Partnerships Sales, Open Finance Solutions Job Description Summary We are looking for a Director to help Mastercard reach more customers through strategic partners focusing on our Open Finance solutions in the North America region. Open Finance solutions enable customers to build secure and faster payment connections between people and businesses. Read more about it here: Mastercard Open Finance and Banking Solutions The ideal candidate is someone who understands the open banking space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Role: • Define the desired profile of potential partners with the help of management • Research, identify, qualify and screen potential partners that align with the target partner profile • Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition • Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy • Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets • Meet assigned revenue targets through sell to/sell with channel partners • Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes • Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) • Manage channel pipeline and forecast reporting and track progress through the sales cycle • Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities • Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate • Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs • Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations) All about you: • 15+ years of experience in the open banking, payment security, and account onboarding space and familiarity with evolving customer needs and partner landscape • Experience working with enterprise software solutions and building partnerships with ISVs • Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level • Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration • Strong personal network within the industry • Experience developing and managing joint business planning with partners • Who you are o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. o Commercially oriented-always looking for the next mega opportunity o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $164,000-$262,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
TriStar Southern Hills Medical Center
Nashville, Tennessee
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP
12/07/2025
Full time
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP
About Tufts Medicine Care at Home Care at Home is the regions most trusted provider of home health and hospice care for infants, children and adults. Our care teams proudly serve 110 cities and towns in the Merrimack Valley, northeastern Massachusetts and southern New Hampshire. Job Overview Under the direction of the Vice President/Chief Clinical Officer , this position is responsible for all community and hospice house performance metrics and program functions that include ensuring the quality of all services to meet/exceed industry standards; the agency meets/exceeds budgeted ADC goals for growth, GIP revenue, operating income and patient satisfaction. Job Description Minimum Qualifications : 1. Bachelors degree in Nursing (BSN). 2. Massachusetts RN Licensure. 3. Three (3) years of experience in community hospice clinical operations and management . 4. Experience in progressive healthcare management . Preferred Qualifications : 1. Master of Science in Business Administration (MBA) or related field. Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Works with Medical Director to deliver optimal hospice care. 2. Ensures contribution from all IDT members in delivery of hospice care for each patient. 3. Maintains measurement monitors of critical functions and corrects systems to ensure identified thresholds are met. 4. 5. Implements corrective actions to improve clinical performance, workflow and quality. Reviews Incident Reports and complaints; conducts quality assurance assessments; recommends corrective action. 6. Maintains current knowledge of HealthWyse and uses software effectively to monitor operations. Monitors revenue and expenses including cost per patient day (CPPD) and implements corrective action when needed. 7. Hires, coaches, develops, and monitors staff productivity and performance. Address and documents employee performance issues in a timely manner . 8. Utilizes team building skills to promote optimal team performance and support. 9. Prepares and delivers balanced and professional performance evaluations in a timely manner . 10. Ensures retention of qualified staff . When staff exit, utilize exit interviews to prompt changes. 11. Works with VP to administer indigent and grant monies when available . 12. Works with Volunteer Coordinator to meet the needs of Hospice patients. 13. Assists with DPH and Joint Commission site visits. 14. Participates in development and revising of policies and procedures when needed. 15. Oversees planning and implementation of CQI and QA programs for Hospice including annual plan based on clinical, patient satisfaction and operational issues. 16. Reports Compliance concerns to the CEO or Chief Compliance Officer when applicable. 17. Promotes hospice services within the community, develops effective relationships with referral sources, and maintains liaison with community agencies, municipal, financial, and spiritual resources. 18. Works collaboratively with the Vice President of External Relations to develop a public relations and community education programs. Remains current on publicly reported outcome metrics. 19. Works with the VP/CFO regarding accounting, collections, cash flow, budget and other balance sheet areas. Ensures that all contractual agreements related to the Hospice Program are honored. Prepares business opportunity/cost-benefit plans as appropriate . 20. Acts as a team player with management staff to handle problems in a proactive manner and maintains a positive and supportive attitude while maintaining appropriate management boundaries. Ensures coordination/cooperation horizontally and vertically throughout the organization. 21. Works collaboratively with Performance Improvement Coordinator to ensure continual improvement in performance. 22. Ensures compliance within guidelines set forth by regulatory agencies (JCAHO, DPH, ERISA etc.) and demonstrates compliance with Home Health Foundation policies and procedures. 23. Seeks innovative and alternative ways to deliver care so as to contain costs and maximize reimbursement. 24. Establish es visit and patient/staff standards against which to measure performance and staffing need. 25. Utilizes problem solving skills in maximizing staff effectiveness, efficiencies, and cost effectiveness . 26. Communicates expectations to employees in a clear manner including updates and changes. Physical Requirements: 1. S tanding and walking for extensive periods of time. 2. Occasionally requires lifting and carrying items weighing up to 10 pounds. 2. Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc. 5. Regularly exposed to the risk of bloodborne diseases and other transmissible infections . 6. Contact with patients under wide variety of circumstances . 7. Subject to varying and unpredictable situations . 8. Ability to h andle emergency and crisis situations . 9. Subjected to irregular hours . 10. May have contact with hazardous materials . Skills & Abilities: 1. Strong leadership and emotional intelligence skills . 2. Tact, diplomacy , and sensitivity in dealing with customer and staff relations . 3. Maintains current knowledge of, and ensures adherence to: laws; regulations; Medicare COPs; Joint Commission standards; standards of practice, and organizations policies and procedures. 4. Abi lity to communicate effectively, both verbally and in writing. 5. Good analytical and budget management skills. 6. Able to provide own transportation for job related meetings and appointments outside the office. 7. Understands operations of organization. 8. Promotes effective change . 9. Exercises independent judgment . 10. Ability to delegate . 11. Understands organizational human behavior . 12. Utilizes critical thinking skills . Job Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders . In addition, this role focuses on performing the following Home Care Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patients plan of care as directed . Provides professional nursing care to patients. Requires a nursing license . A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs . The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education . A role that manages experienced professionals who exercise latitude and independence in assignments . Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growthone of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $134,525.66 - $171,524.44 Required Preferred Job Industries Other
12/07/2025
Full time
About Tufts Medicine Care at Home Care at Home is the regions most trusted provider of home health and hospice care for infants, children and adults. Our care teams proudly serve 110 cities and towns in the Merrimack Valley, northeastern Massachusetts and southern New Hampshire. Job Overview Under the direction of the Vice President/Chief Clinical Officer , this position is responsible for all community and hospice house performance metrics and program functions that include ensuring the quality of all services to meet/exceed industry standards; the agency meets/exceeds budgeted ADC goals for growth, GIP revenue, operating income and patient satisfaction. Job Description Minimum Qualifications : 1. Bachelors degree in Nursing (BSN). 2. Massachusetts RN Licensure. 3. Three (3) years of experience in community hospice clinical operations and management . 4. Experience in progressive healthcare management . Preferred Qualifications : 1. Master of Science in Business Administration (MBA) or related field. Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Works with Medical Director to deliver optimal hospice care. 2. Ensures contribution from all IDT members in delivery of hospice care for each patient. 3. Maintains measurement monitors of critical functions and corrects systems to ensure identified thresholds are met. 4. 5. Implements corrective actions to improve clinical performance, workflow and quality. Reviews Incident Reports and complaints; conducts quality assurance assessments; recommends corrective action. 6. Maintains current knowledge of HealthWyse and uses software effectively to monitor operations. Monitors revenue and expenses including cost per patient day (CPPD) and implements corrective action when needed. 7. Hires, coaches, develops, and monitors staff productivity and performance. Address and documents employee performance issues in a timely manner . 8. Utilizes team building skills to promote optimal team performance and support. 9. Prepares and delivers balanced and professional performance evaluations in a timely manner . 10. Ensures retention of qualified staff . When staff exit, utilize exit interviews to prompt changes. 11. Works with VP to administer indigent and grant monies when available . 12. Works with Volunteer Coordinator to meet the needs of Hospice patients. 13. Assists with DPH and Joint Commission site visits. 14. Participates in development and revising of policies and procedures when needed. 15. Oversees planning and implementation of CQI and QA programs for Hospice including annual plan based on clinical, patient satisfaction and operational issues. 16. Reports Compliance concerns to the CEO or Chief Compliance Officer when applicable. 17. Promotes hospice services within the community, develops effective relationships with referral sources, and maintains liaison with community agencies, municipal, financial, and spiritual resources. 18. Works collaboratively with the Vice President of External Relations to develop a public relations and community education programs. Remains current on publicly reported outcome metrics. 19. Works with the VP/CFO regarding accounting, collections, cash flow, budget and other balance sheet areas. Ensures that all contractual agreements related to the Hospice Program are honored. Prepares business opportunity/cost-benefit plans as appropriate . 20. Acts as a team player with management staff to handle problems in a proactive manner and maintains a positive and supportive attitude while maintaining appropriate management boundaries. Ensures coordination/cooperation horizontally and vertically throughout the organization. 21. Works collaboratively with Performance Improvement Coordinator to ensure continual improvement in performance. 22. Ensures compliance within guidelines set forth by regulatory agencies (JCAHO, DPH, ERISA etc.) and demonstrates compliance with Home Health Foundation policies and procedures. 23. Seeks innovative and alternative ways to deliver care so as to contain costs and maximize reimbursement. 24. Establish es visit and patient/staff standards against which to measure performance and staffing need. 25. Utilizes problem solving skills in maximizing staff effectiveness, efficiencies, and cost effectiveness . 26. Communicates expectations to employees in a clear manner including updates and changes. Physical Requirements: 1. S tanding and walking for extensive periods of time. 2. Occasionally requires lifting and carrying items weighing up to 10 pounds. 2. Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc. 5. Regularly exposed to the risk of bloodborne diseases and other transmissible infections . 6. Contact with patients under wide variety of circumstances . 7. Subject to varying and unpredictable situations . 8. Ability to h andle emergency and crisis situations . 9. Subjected to irregular hours . 10. May have contact with hazardous materials . Skills & Abilities: 1. Strong leadership and emotional intelligence skills . 2. Tact, diplomacy , and sensitivity in dealing with customer and staff relations . 3. Maintains current knowledge of, and ensures adherence to: laws; regulations; Medicare COPs; Joint Commission standards; standards of practice, and organizations policies and procedures. 4. Abi lity to communicate effectively, both verbally and in writing. 5. Good analytical and budget management skills. 6. Able to provide own transportation for job related meetings and appointments outside the office. 7. Understands operations of organization. 8. Promotes effective change . 9. Exercises independent judgment . 10. Ability to delegate . 11. Understands organizational human behavior . 12. Utilizes critical thinking skills . Job Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders . In addition, this role focuses on performing the following Home Care Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patients plan of care as directed . Provides professional nursing care to patients. Requires a nursing license . A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs . The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education . A role that manages experienced professionals who exercise latitude and independence in assignments . Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growthone of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $134,525.66 - $171,524.44 Required Preferred Job Industries Other
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Strategic Partnerships Sales, Open Finance Solutions Job Description Summary We are looking for a Director to help Mastercard reach more customers through strategic partners focusing on our Open Finance solutions in the North America region. Open Finance solutions enable customers to build secure and faster payment connections between people and businesses. Read more about it here: Mastercard Open Finance and Banking Solutions The ideal candidate is someone who understands the open banking space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Role: • Define the desired profile of potential partners with the help of management • Research, identify, qualify and screen potential partners that align with the target partner profile • Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition • Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy • Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets • Meet assigned revenue targets through sell to/sell with channel partners • Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes • Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) • Manage channel pipeline and forecast reporting and track progress through the sales cycle • Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities • Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate • Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs • Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations) All about you: • 15+ years of experience in the open banking, payment security, and account onboarding space and familiarity with evolving customer needs and partner landscape • Experience working with enterprise software solutions and building partnerships with ISVs • Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level • Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration • Strong personal network within the industry • Experience developing and managing joint business planning with partners • Who you are o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. o Commercially oriented-always looking for the next mega opportunity o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $164,000-$262,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Strategic Partnerships Sales, Open Finance Solutions Job Description Summary We are looking for a Director to help Mastercard reach more customers through strategic partners focusing on our Open Finance solutions in the North America region. Open Finance solutions enable customers to build secure and faster payment connections between people and businesses. Read more about it here: Mastercard Open Finance and Banking Solutions The ideal candidate is someone who understands the open banking space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Role: • Define the desired profile of potential partners with the help of management • Research, identify, qualify and screen potential partners that align with the target partner profile • Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition • Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy • Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets • Meet assigned revenue targets through sell to/sell with channel partners • Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes • Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) • Manage channel pipeline and forecast reporting and track progress through the sales cycle • Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities • Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate • Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs • Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations) All about you: • 15+ years of experience in the open banking, payment security, and account onboarding space and familiarity with evolving customer needs and partner landscape • Experience working with enterprise software solutions and building partnerships with ISVs • Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level • Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration • Strong personal network within the industry • Experience developing and managing joint business planning with partners • Who you are o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. o Commercially oriented-always looking for the next mega opportunity o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $164,000-$262,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Fairview Park Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Fairview Park Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). Integrated Regional Labs is a full service providerfor clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients withtimely diagnostic information for patient care. Our infrastructure includes a fullyautomated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo,Florida, and a network of hospital based rapid-response laboratories present in fourHCA Healthcare divisions within the state of Florida. Our core laboratories support more than250 acute and rehab hospitals, physician practices, surgery centers and commercialaccounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
12/07/2025
Full time
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Fairview Park Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Fairview Park Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). Integrated Regional Labs is a full service providerfor clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients withtimely diagnostic information for patient care. Our infrastructure includes a fullyautomated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo,Florida, and a network of hospital based rapid-response laboratories present in fourHCA Healthcare divisions within the state of Florida. Our core laboratories support more than250 acute and rehab hospitals, physician practices, surgery centers and commercialaccounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Division Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Tristar Health which is part of the nation's leading provider of healthcare services, HCA Healthcare. This position requires travel within the TriStar Division. Applicants must reside in or willing to relocate to Nashville, TN to be considered. Benefits Tristar Health offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Division Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications GENERAL SUMMARY OF DUTIES: The primary responsibilities of the Division Director of Laboratory Services: Coordinates with Service Line leadership to provide assessment and consulting services to Division and Facility leadership for HCA facilities. Provides consultative services to other HBP service lines, as needed Directs activities in one or more HCA Hospitals on matters related to the provision of quality, efficient and cost effective services With an emphasis on collaboration, implements strategies and tactics to promote the development of team members Executes operational assessments as directed Manages multiple engagements concurrently, including: management of division laboratory activities, on site interviews, current state process improvement, utilization analysis, operating model implementations, current state/future gap analysis, financial analysis and budgeting, and billing analyses. Knowledgeable and capable of working with key stakeholder groups to coordinate activities including other Service Line resources, Division leadership, medical director (pathology), Performance Improvement, laboratory leaders, Supply Chain, etc. Develops and maintains strong working relationships with other operating groups within HCA such as IT&S, Supply Chain, etc. Communicate regularly as required, (weekly, biweekly or monthly) for operating reports MORs with the Service Line leadership, Division Presidents, Division CFOs and the Divisions' hospitals' CEOs. Ensure all internal approvals prior to executing recommendations. DUTIES INCLUDE BUT NOT LIMITED TO: Supports the Laboratory Service Line to execute on laboratory service opportunities in assigned division including: Implementation of laboratory test (ordering), facility test menu, and equipment platform formularies, as well as other Service Line objectives Coordination/centralization of laboratory services within geographic region, Optimization of market based contracting and adherence to HPG/HCA contracts, Reference testing vendor selection and utilization, Assessment of client and commercial outreach business profitability Billing compliance and charge capture Assists in implementing best practices regarding laboratory quality and operations Ensures facility laboratory readiness for ongoing successful regulatory accreditation. Works collaboratively with all levels of HCA, Service Lines, Divisions, and Hospital leadership to assess and identify options. Thrives in a matrixed environment Utilizes sophisticated processes and systems to gather and analyze critical information required to conduct a thorough assessment and develop comprehensive recommendations. Reviews all recommendations with Service Line leadership to ensure alignment with Service Line strategy and presents sophisticated presentations to relevant stakeholder groups. Understands the critical nature of laboratory services that are vital to the operations of HCA Hospitals and that failure to perform the duties of this position and result in the disruption and delay of vital patient care services. Leads the development and training of a team of high functioning laboratory directors who can assist in the execution of the duties delineated herein Continually monitors and stays abreast of legislative and regulatory changes affecting laboratory services. Takes initiative to develop steps and processes in an effort to proactively identify areas of opportunity. Interacts with Physician leadership to ensure practice business needs are met and performance is sustainable. Communicates the Laboratory Services suite of services effectively throughout all levels of the organization and represents the Service Line in professional manner. Executes the strategic direction of the Service Line, Division, and Hospitals' CEOs. Interacts on a regular basis with Division and facility leadership to ensure their services and clinical operations needs are met: o Works with Service Line and Division Leadership assess ability of operating models or partnerships to meet HCA enterprise financial and operational goals. Manages financial performance to budget and prior period trends and understands causes of variances. Resolving any clinical quality/operational/financial issues in a timely manner. Keeps lines of communication open between Division Leadership and the Service Line Recommends corrective action as required to eliminate negative variances. Meets regularly with direct reports to ensure their effective involvement in Service Line, division and facility strategic initiatives. What qualifications you will need: Bachelor's Degree in Medical Technology or Laboratory Science is required. Master's or above Degree in Business, Healthcare Administration, other applicable field is preferred. Professional organization association required. Clinical laboratory experience required. Minimum of 5- years' experience in laboratory, at a director level and/or laboratory consulting. Effective working knowledge of healthcare systems management, hospital/laboratory management, healthcare financial management, and third-party reimbursement issues, and clinical operations. This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Division Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! . click apply for full job details
12/07/2025
Full time
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Division Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Tristar Health which is part of the nation's leading provider of healthcare services, HCA Healthcare. This position requires travel within the TriStar Division. Applicants must reside in or willing to relocate to Nashville, TN to be considered. Benefits Tristar Health offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Division Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications GENERAL SUMMARY OF DUTIES: The primary responsibilities of the Division Director of Laboratory Services: Coordinates with Service Line leadership to provide assessment and consulting services to Division and Facility leadership for HCA facilities. Provides consultative services to other HBP service lines, as needed Directs activities in one or more HCA Hospitals on matters related to the provision of quality, efficient and cost effective services With an emphasis on collaboration, implements strategies and tactics to promote the development of team members Executes operational assessments as directed Manages multiple engagements concurrently, including: management of division laboratory activities, on site interviews, current state process improvement, utilization analysis, operating model implementations, current state/future gap analysis, financial analysis and budgeting, and billing analyses. Knowledgeable and capable of working with key stakeholder groups to coordinate activities including other Service Line resources, Division leadership, medical director (pathology), Performance Improvement, laboratory leaders, Supply Chain, etc. Develops and maintains strong working relationships with other operating groups within HCA such as IT&S, Supply Chain, etc. Communicate regularly as required, (weekly, biweekly or monthly) for operating reports MORs with the Service Line leadership, Division Presidents, Division CFOs and the Divisions' hospitals' CEOs. Ensure all internal approvals prior to executing recommendations. DUTIES INCLUDE BUT NOT LIMITED TO: Supports the Laboratory Service Line to execute on laboratory service opportunities in assigned division including: Implementation of laboratory test (ordering), facility test menu, and equipment platform formularies, as well as other Service Line objectives Coordination/centralization of laboratory services within geographic region, Optimization of market based contracting and adherence to HPG/HCA contracts, Reference testing vendor selection and utilization, Assessment of client and commercial outreach business profitability Billing compliance and charge capture Assists in implementing best practices regarding laboratory quality and operations Ensures facility laboratory readiness for ongoing successful regulatory accreditation. Works collaboratively with all levels of HCA, Service Lines, Divisions, and Hospital leadership to assess and identify options. Thrives in a matrixed environment Utilizes sophisticated processes and systems to gather and analyze critical information required to conduct a thorough assessment and develop comprehensive recommendations. Reviews all recommendations with Service Line leadership to ensure alignment with Service Line strategy and presents sophisticated presentations to relevant stakeholder groups. Understands the critical nature of laboratory services that are vital to the operations of HCA Hospitals and that failure to perform the duties of this position and result in the disruption and delay of vital patient care services. Leads the development and training of a team of high functioning laboratory directors who can assist in the execution of the duties delineated herein Continually monitors and stays abreast of legislative and regulatory changes affecting laboratory services. Takes initiative to develop steps and processes in an effort to proactively identify areas of opportunity. Interacts with Physician leadership to ensure practice business needs are met and performance is sustainable. Communicates the Laboratory Services suite of services effectively throughout all levels of the organization and represents the Service Line in professional manner. Executes the strategic direction of the Service Line, Division, and Hospitals' CEOs. Interacts on a regular basis with Division and facility leadership to ensure their services and clinical operations needs are met: o Works with Service Line and Division Leadership assess ability of operating models or partnerships to meet HCA enterprise financial and operational goals. Manages financial performance to budget and prior period trends and understands causes of variances. Resolving any clinical quality/operational/financial issues in a timely manner. Keeps lines of communication open between Division Leadership and the Service Line Recommends corrective action as required to eliminate negative variances. Meets regularly with direct reports to ensure their effective involvement in Service Line, division and facility strategic initiatives. What qualifications you will need: Bachelor's Degree in Medical Technology or Laboratory Science is required. Master's or above Degree in Business, Healthcare Administration, other applicable field is preferred. Professional organization association required. Clinical laboratory experience required. Minimum of 5- years' experience in laboratory, at a director level and/or laboratory consulting. Effective working knowledge of healthcare systems management, hospital/laboratory management, healthcare financial management, and third-party reimbursement issues, and clinical operations. This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Division Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! . click apply for full job details
Description This position is incentive eligible. Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Hospital Laboratory DirectorCatholic Medical Center Benefits Catholic Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a Hospital Laboratory Director for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
12/07/2025
Full time
Description This position is incentive eligible. Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Hospital Laboratory DirectorCatholic Medical Center Benefits Catholic Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a Hospital Laboratory Director for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Master's Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. Job Summary: The Director of Student Account Services (SAS) is an integral part of the leadership of Student Financial Services. This role has the responsibility of setting strategic directions, policies, and procedures for the area. Reporting to the AVP of Student Financial Services, the Director is responsible for supervision of the Student Account Services staff and will create an environment that is compliance oriented, customer service focused, and accountable for specific outcomes related to the administration and delivery of financial support and collections programs. This role must exude strength on both a technical and interpersonal level with a results-driven mindset. This ability will align campus culture with a student-focused environment where staff are passionate about their roles, connected to SMU goals, work collaboratively, and understand their purpose to create a positive student experience, while managing tuition revenue recovery. Essential Functions: Manage a complex caseload with competing deadlines; lead a talented team through large-scale projects, and mentor team to communicate effectively to students, campus partners, and team members. Maintain a subject-matter expert level of knowledge on managing a significant student accounts services operation that is student-centered. Direct student account projects, caseloads and workflow for staff. Develop effective working relationships across department and division boundaries to ensure that projects and initiatives are successful. Use technology and data informed strategies to streamline processes across teams to support access and retention strategies for students from various backgrounds. Ability to explain complex details about the student account and a wide range of business processes. Leads professional, comprehensive, efficient and courteous customer service, post payments, removal of student account holds, manage payment plans, loan advisement, and process, analyze charges and payments, verify financial aid refunds and data. Triage and handle incoming mail, email and calls. Handle resolution of student/parent complaints, actively mentor direct reports. Transfer funds in student accounts and assist with collections of past due accounts. Create strategies for payment collection, working closely with Financial Aid and Mane Desk partners. Identify students who need assistance and work with other campus leaders to support students in financial distress. Approve accounts for enrollment cancellation and communicate to the Registrar's Office. In coordination with other staff, develop and lead staff training modules and sessions for new and current staff and the SMU community to stay abreast of changes to federal, state, and institutional guidelines, procedures, and regulations. Develop and maintain quality control processes for top customer service and accurate student accounts review. Maintain strong relationships and partnerships with other critical units on campus to ensure exceptional service to our students. These partnership may include admissions (undergraduate and graduate), academic advising, Budget and Finance, graduate offices and other graduate schools, the SAES, student life, and athletics. Participate in committees having to do with student financial support and other work-related endeavors. Participate in webinars, presentations, videos and other sessions for incoming and continuing students and other stakeholders to educate them on payment and billing options, important dates, and other key student account topics. The Director is expected to play a lead role in acquiring and helping other staff to acquire continuous professional development and training to maintain current knowledge of state and federal regulations and university policies and procedures, to ensure top level customer service and program compliance. Other duties as assigned. Collaborates closely with the AVP of Student Financial Services to advance university financial goals. Provides timely and accurate collections data, and develops proactive, solution-oriented strategies to optimize student account management and tuition/misc. revenue recovery. Some weeknight/weekend and work is required. The Director will travel to workshops and conferences. Qualifications Education and Experience: Bachelor's is required. A minimum of 5 years of relevant experience is required PeopleSoft/Oracle Student Financials experience preferred MS Excel, Word, PowerPoint and Outlook are all required Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Demonstrate the ability to articulate and perform an effective approach to leadership, supervision and management responsibilities is required. Tact and diplomacy, friendliness, supervisory skills, sense of humor, adaptability, strong verbal and written communication skills, mathematical fluency, and eagerness to serve students and families are essential aspects of the work. Requires thorough understanding of Student Account processes and service and strong skills with interpretation and development of policies, and procedures. Problem solving related to Student Account Services in accordance with policies and regulations is required. Ability to advance strategy in meeting deadlines, revenue recovery strategies, access and inclusion at the University. Physical and Environmental Demands: Sit for long periods Stand Exposure to excessive noise Deadline to Apply: This position will be open until filled EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
12/07/2025
Full time
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. Job Summary: The Director of Student Account Services (SAS) is an integral part of the leadership of Student Financial Services. This role has the responsibility of setting strategic directions, policies, and procedures for the area. Reporting to the AVP of Student Financial Services, the Director is responsible for supervision of the Student Account Services staff and will create an environment that is compliance oriented, customer service focused, and accountable for specific outcomes related to the administration and delivery of financial support and collections programs. This role must exude strength on both a technical and interpersonal level with a results-driven mindset. This ability will align campus culture with a student-focused environment where staff are passionate about their roles, connected to SMU goals, work collaboratively, and understand their purpose to create a positive student experience, while managing tuition revenue recovery. Essential Functions: Manage a complex caseload with competing deadlines; lead a talented team through large-scale projects, and mentor team to communicate effectively to students, campus partners, and team members. Maintain a subject-matter expert level of knowledge on managing a significant student accounts services operation that is student-centered. Direct student account projects, caseloads and workflow for staff. Develop effective working relationships across department and division boundaries to ensure that projects and initiatives are successful. Use technology and data informed strategies to streamline processes across teams to support access and retention strategies for students from various backgrounds. Ability to explain complex details about the student account and a wide range of business processes. Leads professional, comprehensive, efficient and courteous customer service, post payments, removal of student account holds, manage payment plans, loan advisement, and process, analyze charges and payments, verify financial aid refunds and data. Triage and handle incoming mail, email and calls. Handle resolution of student/parent complaints, actively mentor direct reports. Transfer funds in student accounts and assist with collections of past due accounts. Create strategies for payment collection, working closely with Financial Aid and Mane Desk partners. Identify students who need assistance and work with other campus leaders to support students in financial distress. Approve accounts for enrollment cancellation and communicate to the Registrar's Office. In coordination with other staff, develop and lead staff training modules and sessions for new and current staff and the SMU community to stay abreast of changes to federal, state, and institutional guidelines, procedures, and regulations. Develop and maintain quality control processes for top customer service and accurate student accounts review. Maintain strong relationships and partnerships with other critical units on campus to ensure exceptional service to our students. These partnership may include admissions (undergraduate and graduate), academic advising, Budget and Finance, graduate offices and other graduate schools, the SAES, student life, and athletics. Participate in committees having to do with student financial support and other work-related endeavors. Participate in webinars, presentations, videos and other sessions for incoming and continuing students and other stakeholders to educate them on payment and billing options, important dates, and other key student account topics. The Director is expected to play a lead role in acquiring and helping other staff to acquire continuous professional development and training to maintain current knowledge of state and federal regulations and university policies and procedures, to ensure top level customer service and program compliance. Other duties as assigned. Collaborates closely with the AVP of Student Financial Services to advance university financial goals. Provides timely and accurate collections data, and develops proactive, solution-oriented strategies to optimize student account management and tuition/misc. revenue recovery. Some weeknight/weekend and work is required. The Director will travel to workshops and conferences. Qualifications Education and Experience: Bachelor's is required. A minimum of 5 years of relevant experience is required PeopleSoft/Oracle Student Financials experience preferred MS Excel, Word, PowerPoint and Outlook are all required Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Demonstrate the ability to articulate and perform an effective approach to leadership, supervision and management responsibilities is required. Tact and diplomacy, friendliness, supervisory skills, sense of humor, adaptability, strong verbal and written communication skills, mathematical fluency, and eagerness to serve students and families are essential aspects of the work. Requires thorough understanding of Student Account processes and service and strong skills with interpretation and development of policies, and procedures. Problem solving related to Student Account Services in accordance with policies and regulations is required. Ability to advance strategy in meeting deadlines, revenue recovery strategies, access and inclusion at the University. Physical and Environmental Demands: Sit for long periods Stand Exposure to excessive noise Deadline to Apply: This position will be open until filled EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
