Loan Administration Manager 2

  • Wells Fargo
  • Minneapolis, Minnesota
  • 09/18/2021
Full time

Job Description

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Commercial Banking provides financial solutions to businesses with annual sales generally in excess of $5 million. Our business lines are Wells Fargo Commercial Capital, Middle Market Banking, and Treasury Management & Payment Solutions.

Manages the activities and/or operations of a loan production, loan servicing, commercial or real estate construction loan team responsible for loan processing, documentation, pre-closing/closing tasks, loan monitoring, loan servicing or may include underwriting activities. Manages supervisors, loan administrators and/or a small group of commercial lending team members, exempt and/or non-exempt and accountable for ensuring quality customer service provided to internal/external customers. Responsible for or participates in the hiring, coaching, developing and supervising of team members, including decisions relative to performance reviews, terminations, hires, discipline, salary actions, etc. Participate in the formulation of work procedures, policies and methods to ensure compliance with Wells Fargo, legal, investor, regulatory, and/or business policies which directly affect the work unit but may have an indirect, if any, affect on other departments or outside customers. Manages projects that primarily impact functional area or specific department. May oversee quality control process and assists with managing budget.

This position will manage a team that performs Quality Assurance reviews on Commercial loans for FDPA and Flood Insurance requirements. This will include oversight of pipeline and SLA's.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:

  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.


Required Qualifications

  • 5+ years of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment demonstrated through work or military experience
  • 1+ year of management experience demonstrated through work or military experience
  • 1+ years of Flood Disaster Protection Act (FDPA) experience


Desired Qualifications

  • Intermediate Microsoft Office skills
  • Strong analytical skills including the ability to analyze financial metrics
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization
  • Experience with financial services businesses in a regulated environment
  • Knowledge and understanding of FEMA (Federal Emergency Management Agency)
  • Knowledge and understanding of Private flood insurance policies
  • Knowledge and understanding of National Flood Insurance Program (NFIP) insurance policies
  • Knowledge and understanding of flood insurance policy requirements, contents value and appraisals


Other Desired Qualifications
  • Background in title work
  • Experience managing a team through major changes or project work


Street Address

MN-Minneapolis: 600 S 4th St - Minneapolis, MN



Disclaimer

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


Benefits Summary

Benefits

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