CFS is engaged with one of the largest law firms in the country. They have an immediate opening for a Billing Manager in the Finance Department in our Hartford, CT office. This position is responsible for managing the daily functions of 8 billing personnel.
Duties to include:
- Manages billing staff and the daily operations of the department to ensure all functions are performed effectively and efficiently
- Manage and ensure computerized billing software programs, e-billing and billing portals to ensure accurate billing according to client agreements
- Proactively monitor potential errors that may result in the rejection of e-bills. Research and resolve billing issues. Identify and address potential issues relating to volume, workflow and process improvement of the e-billing functions
- Conduct regular monitoring of unbilled work in progress using various systems and reporting. Provide updates to CFO to address any issues
- Monitor the work product of billing team members, evaluate employee performance and provide constructive and timely feedback
- Perform and serve in a cross-functional capacity across all billing functions
- Working with the CFO, help to support and drive the firm's goals and values in all aspects of the role
Competencies, Skills and Abilities
- Highly organized, detail oriented, analytical, flexible, and self-motivated
- Strong verbal, written communication, strong customer service skills
- Ability to lead and work well under pressure
- Confidentiality of all firm and client matters
- Ability to exercise considerable judgement and discretion in establishing and maintaining good working relationships with attorneys, staff, vendors and clients
Educational/Work Experience Requirements
- 4-year college degree, including courses in Accounting/Finance
- Five years' direct law firm billing supervisory or management experience in a law firm or other large professional services firm, preference shall be given to those with direct experience with a variety of e-billing systems
- Prior knowledge of patents and trademarks is a PLUS