Customer Service Representative--Multi Unit Sales Support
- Performance Food Group
- Montgomery, Illinois
- 09/15/2021
Full time
Job Description
Job Title
Customer Service Representative--Multi Unit Sales Support
Location
Performance Chicago (0785)
Job Description
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilties such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.
Req Number
41240BR
Address Line 1
5030 Baseline Road
Job Location
Montgomery, Illinois (IL)
Shift
1st Shift
Full Time / Part Time
Full Time
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our ; (2) the "EEO is the Law" and ; and (3) the .
Required Qualifications
Required Education: High School Diploma/GED or Equivalent Experience
Required Experience: 6 - 12 Months
Customer service, call center and / or related area.
Preferred Education: High School Diploma/GED or Equivalent Experience
Preferred Experience: 1 - 2 Years
Customer service, call center and / or related area within foodservice industry.
Division
Performance Foodservice
Job Category
Sales
Preferred Qualifications
Experience with Word and Excel
State
Illinois
Company Description
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.
Benefits
Customer Service Representative--Multi Unit Sales Support
Location
Performance Chicago (0785)
Job Description
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilties such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.
Req Number
41240BR
Address Line 1
5030 Baseline Road
Job Location
Montgomery, Illinois (IL)
Shift
1st Shift
Full Time / Part Time
Full Time
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our ; (2) the "EEO is the Law" and ; and (3) the .
Required Qualifications
Required Education: High School Diploma/GED or Equivalent Experience
Required Experience: 6 - 12 Months
Customer service, call center and / or related area.
Preferred Education: High School Diploma/GED or Equivalent Experience
Preferred Experience: 1 - 2 Years
Customer service, call center and / or related area within foodservice industry.
Division
Performance Foodservice
Job Category
Sales
Preferred Qualifications
Experience with Word and Excel
State
Illinois
Company Description
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.
Benefits
About Performance Food Group