Job Overview:
The main focus of Banquet Captain & Administrative Assistant is to support the Catering Manager in all aspects of office, planning, scheduling, supply demands, and Banquet Event Orders (BEO) management on a supervisory level while also being able to independently lead events as the supervisor from beginning to end. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver, highly organized, and comfortable networking with multiple departments in the process of preparing for and executing successful events.
This job description is intended to be a broad description of duties. You will be expected to carry-out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Essential Job Responsibilities:
- Responsible for executing events from start to finish when necessary and with support from Catering Manager.
- Must be able to lead a Banquet Team and communicate with clients in productive, professional, and personable fashion.
- Gather critical event details and communicate all catering related events via event management program (Ivvy), including inputting all event details to create an informative and complete BEO.
- Assists F&B Business Administration Manager to assure that all catering department payroll information is recorded accurately and on time. Communicates and consults with catering manager regarding timesheets, roles, and pay rates, making sure that all employees are paid accurately and timely.
- Works with F&B Business Administration Manager to assure proper onboarding so that all employees are up to date on all necessary paperwork, permits, and documents.
- When necessary, this position assists in setting up, executing, and breaking down catering events.
- Works with the Catering Manager in proper communication and training for the staff.
- Responsible for the creation, printing, and placement of all signage for events.
- Assume responsibility for office cleanliness and administrative-related equipment. May also be involved in inventory, storage and cataloging banquet operational equipment and supplies.
- Maintain strong knowledge of all aspects of all food and beverage positions in order to be able to jump in and provide support as needed during low-volume event times.
- Observe staff interactions with guests; make notes to the manager to coach, train, and correct staff as needed.
- Review, understand and communicate goals of financial information, as well as, perform complex arithmetic / create spreadsheets and stoplight reporting to easily convey this info to managers.
- Adhere to grooming and appearance standards consistently.
Personal Skills
- Conducts oneself with integrity, respect, and compassion, recognizing that each individual's unique attributes contribute to the overall success of TSV.
- Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
- Strong personal character and commitment to Taos Ski Valley, Inc.'s Purpose, Vision, Values, and B Corp ethos.
- Ability to gracefully and humbly accept criticism and opportunities for growth.
- Ability to stay positive, focused, and constructive when faced with set-backs, challenges and while working in an ever-changing environment.