Core Job Responsibilities:
* Execution and verification of data transfer and consolidation tasks as assigned.
* Responsible for communication of project status and escalation of issues to Lead Forensic Examiner and the larger Legal Operations team.
* Reconcile project demands with available resources and escalate any deviation from project timeline.
* Record all support activities for proper measurement of work performed.
Competencies:
* Exceptional organizational skills
* Superior attention to detail
* Familiarity with Windows operating system
* Ability to ascertain the criticality of issues
* Understanding of computer terms and acronyms, and to translate technical terms into non-technical language
* Ability to follow departmental processes and procedures, ability to follow and document resolutions and exceptions.
* Excellent customer service, interpersonal, organizational and communication skills
* Ability to adapt to a fast-paced and changing work environment.
Minimum Qualifications:
* Associates Degree in Computer Science or 2-3 plus years of related experience, sufficient, but not required. Experience would over ride education. Previous large corporate experience would be beneficial.
* Forensic, IT experience would be really great....
* Minimum of two years of experience in a corporate IT or computer support-related field.