RESPONSIBILITIES:
Kforce has a client that is seeking a Senior Customer Service Associate 2 in Bohemia, NY. Responsibilities of the Senior Customer Service Associate:
- Senior Customer Service Associate's primary responsibility will be in the area of gathering customer information, identifying request, providing immediate response information or determining routing to appropriate team for closure
- This position is also responsible for transacting all requests for quote and processing of customer orders
- As a Senior Customer Service Associate, you will be managing parts ships by transaction numbers, tracking processes
- Collecting data - Exporting and importing to Excel spreadsheets
Job Requirements:
REQUIREMENTS:
- Senior Customer Service Associate needs High School diploma or GED/equivalent and up to 4 years experience
- 1-2 years of data entry experience
- Knowledgeable of Microsoft Office (Word, Excel)
- Cooperation - Understands the value of cooperating with coworkers
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.