Administrative Specialist

GreenState Credit Union

Administrative Specialist

US-IA-North Liberty

Job ID: 2
Type: Regular Full-Time
# of Openings: 1
Category: Facilities
GreenState Credit Union

Overview

This position is responsible for providing quality and professional service in greeting and assisting members, staff, and guests of GreenState Credit Union. Provides general office support with a variety of clerical and administrative work for the Facilities team and other departments as needed.

GREENSTATE CULTURE:

At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

Pay range for this hourly position is $13.81 - $20.71 with a progressive benefit package.

Responsibilities

Performs essential duties and responsibilities in the following areas which include, but not limited to those listed and are subject to change:

1. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision.
2. Demonstrates a positive member service (internal and external) focus at all times.
3. Adheres to the MUST philosophy by making eye contact, using names or acknowledging presence, smiling, and thanking members for their business. Consistently demonstrates appropriate phone etiquette at all times.
4. Demonstrates teamwork in interactions with coworkers and in the completion of all duties and responsibilities.
5. Ensures confidentiality of member information.
6. Supports a diverse and inclusive work environment.
7. Creates a mindset of continuous improvement with a focus on workflow creation, team efficiencies and cost savings.
8. Greets members, vendors, and guests and directs them to appropriate staff member.
9. Engages with Financial Center staff in the scheduling and planning of visitors through Outlook Calendar and through sign in sheets.
10. Assists in maintaining building security by monitoring select security cameras, guests entering/ leaving the building, as well as distributing and collecting visitor/vendor badges.
11. Accepts and routes incoming mail and packages from UPS, FedEx, Amazon and additional vendors to appropriate departments and individuals. Directs large deliveries to receiving area and reports delivery to Facilities team for unloading.
12. Schedules events in the Cafeteria. Assists with event set up and tear down.
13. Works closely with Regional Facilities Coordinators scheduling vendors in all regions including the Financial Center.
14. Assists Logistics Coordinator with projects regarding data management, inventory and supplies.
15. Supports a variety of general clerical and/or administrative duties and tasks for all departments as needed.

Qualifications

1. One month to twelve months of similar or related experience.

2. Strong verbal, written and interpersonal communication skills with accuracy and attention to detail.

3. Skilled in time management and completing several tasks at once.

4. Must be competent with Microsoft products and possess the ability to learn additional software.

5. Capable of handling small packages delivered to the front desk.

6. Capable of maintaining poise and a professional manner in stressful situations.

7. Must be able to make educated decisions without supervision, follow oral and written direction, apply health and safety regulations.

8. Must be a self-motivated, responsible individual who can work independently of others and in a team setting.

9. Reports to work punctually, work all scheduled hours, and work overtime as necessitated by business demand.

10. Must maintain a valid driver's license and proof of insurance.

11. CPR and basic first aid training (through GreenState).

12. High school diploma or the equivalent (i.e., GED)

13. Must be in good character and bondable.

Reporting Relationship
Reports to the Logistics Coordinator.

Supervisory Responsibilities
This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union.

PI