The Norfolk Companies' Multi-family sales division is currently seeking candidates interested in a the role of Project Manager. Candidates will have prior experience designing and selling kitchen and bath cabinetry as well as experience working on construction sites and working with architects on the submittal process.
The Norfolk Companies supplies cabinetry, countertops, and related items to multi family housing projects all over New England and beyond. We work with large general contractors, property management companies, and housing authorities supplying and in some cases installing kitchen and bath related products.
General Responsibilities
The Project Manager will represent the multi-family sales group with established and new customers as well as contractors in the field. The Project Manager will support account managers in coordinating multifamily projects and jobs ensuring product is delivered according to established schedules and handling any customer service items in a timely manner.
Essential Duties and Responsibilities
· Serve as main point of contact between job site contractor and customer and all internal departments
· Able to create shop drawings and submittals to be reviewed and submitted by Account Managers
· Field measure and adjust shop drawings accordingly
· Accurate order entry into company ERP system (price and delivery requirements)
· Visit job sites with Account Managers to meet with key contacts for the job
· Work to ensure shipments are expedited and tracked for on-time delivery to job sites
· Manage calls from the field with regards to install questions, issues, etc.
· Assist to resolve discrepancies (freight claims, RGA's) and job close-outs
· Assist accounting in resolving any customer and/or vendor billing disputes
· Maintain a complete and detailed project folder for each job
· Develop and maintain strong relationships with customer, vendor, sales and all internal departments
. Requirements:
You will have:
· Strong cabinet product knowledge
· Ability to accurately field measure and adjust shop drawings
· Strong organization skills with ability to handle multiple tasks simultaneously
· Strong communication and customer service skills via email, phone to a varying customer base
· Ability to work in a team environment with limited supervision
· Solid working knowledge of Microsoft Office (Excel, Word, Outlook, Calendar)
· Ability to use internet effectively to research product and track shipments
· Ability to use 20/20 design software
Education and Experience
· 3+ years project management experience in a construction environment
· Preferred work experience supplying building materials in a distribution channel
Physical Requirements
· Professional appearance
· Able to visit construction/customer sites for meetings & field measurements
· Able to walk, bend, stand for site visits and measurements
· Able to carry and load product as needed for deliveries
· Valid driver's license and clear RMV for travel to job sites using company vehicle
In addition our multi family division, the Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Collectively we have approximately 195 employees and growing. We have been in business for over 87 years and are family owned and operated.
Norfolk offers a full benefits package including 401k with generous company match, medical, dental, vision & paid time off.
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