Assistant Director of Enterprise Application Management - (Immediate Opening)

Description
Position at IDEA Public Schools

About IDEA Public Schools :

At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 50% of our students graduate from college in 6 years - that's 3 times the national rate for students in our communities!

IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve over 65,000 students across Texas and Louisiana. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions an d new launches in Tampa Bay , FL (2021) , and Jacksonville, FL (2022) !

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

To learn more about IDEA, check out this video .

About the Rio Grande Valley:

Since 2000, IDEA Public Schools has grown from a school of 150 students in Donna, TX, to the fastest- growing family of tuition-free, public charter schools in the United States. In the Rio Grande Valley, we are a nucleus of four counties (Cameron, Hidalgo, Starr and Willacy Counties) that work as one unit to support our children academically and holistically.

RGV is home to a population of just over 1.3 million residents. Children across the region truly benefit from IDEA's mission of college for all, as only 1 out of 17 students currently graduate college ready. Our mission holds true as we have over 5,000 IDEA alumni that currently attend, or have graduated from, 300 colleges and universities across the country.

Join our passionate team of changemakers in south Texas as we prepare to expand our home region to 55 schools, serving over 38,000 students in 2022.

Role Mission: The Employee & Business Information Systems Team strives to support the leadership at IDEA as we work together to meet and exceed our ambitious financial and student achievement goals. The Assistant Director of Enterprise Application Management , under the supervision of the Director of Employee & Business Information Systems , is responsible for overall administration management and security of the district's various Enterprise Applications, including Frontline for Time & Attendance Tracking, Jobvite for Talent Acquisition, 360Learning and Teachboost for Talent Development, and Cornerstone for Talent Management and Compensation .

The Assistant Director of Enterprise Application Management provide s leadership and project management for enterprise application implementations, operations, maintenance, and compliance. In doing so, the Assistant Director of Enterprise Application Management will be charged with helping craft and execut e on the strategic vision for our growing organization and managing staff towards sustained efficacy in all aspects of enterprise applications at IDEA.

Reporting to the Director of Employee & Business Information Systems , the Assistant Director of Enterprise Application Management will play a critical role in ensuring the Enterprise Applications t eam is efficiently maximized, enterprise applications are operational 24/7 , and supporting the district towards its strategic vision to provide exceptional results to support and sustain the operations and continued growth of IDEA Public Schools.

Accountabilities :
Oversee administration, security, and maintenance of the district's various non-ERP Enterprise Applications (Frontline Time & Attendance, Cornerstone, 360 Learning, Teachboost and Jobvite)

• Set vision and strategy for the use, maintenance, and maximization of Enterprise Applications at IDEA Public Schools
• Oversee the functions of application management, implementation, integration, and end-user support for enterprise applicatio ns
• Ensure 99.5% application uptime for enterprise applications
• Coordinate, troubleshoot, and resolve application issues in partnership with the Information Technology team and third-party vendors

• Oversee the planning and strategy for leveraging/improving our various enterprise applications to support continued expansion

Serve as the Project Owner for implementation of all non-ERP Enterprise Applications across the district

• Project Manage on enterprise application implementations
• Utilize project management frameworks such as GRPI (Goals, Roles, Process and Interpersonal) and RASI (Responsible, Approve, Support, Inform) to ensure project and team effectiveness
• Project Own/Manage implementation for new enterprise application implementations to support IDEA's ex pansion

• Project Manage implementation of new application functionality for enterprise applications
• Strategically plan for enterprise application upgrades, new modules, and enhancements to include user requirements, testing, training and development, and change management across all affected areas
• Identify opportunities for simplification, consolidation, and integration of enterprise applications to ease the end-user experience while maximizing team efficiency

Design and Implement Efficient Processes and Systems

• Subject matter expert/lead on enterprise application design and implementation, providing strategic insight on long term enterprise application planning
• Partner with broader Employee Information Systems team to ensure successful adoption of enterprise applications and processes
• Responsible for enterprise applications oversight and management including maintenance, configuration/system setup, system access/permissions, troubleshooting, security, testing, vendor management, uptime, system performance, system upgrades and new features.
• Develop and implement strategies to reduce manual data entry, increase automation, and data interface/integration across systems working with the support of th e Director of Employee & Business Information Systems .
• Set vision and strategy for application t raining programs, as well as making sure the cultural change management is in place for new processes and procedures related to the application s
• Develop and implement operatin g calendar and capacity projection tools , including planning and tracking mechanisms to assure timely, effective and efficient application management
• Identify opportunities for increase d integration and automation between enterprise applications to allow IDEA to effectively and more efficiently scale

Serve as the business partner to various departments within the organization to ensure proper and maximized utilization of district enterprise applications

• Meet with functional and department leaders to identify process inefficiencies and opportunities for process/application re-engineering
• Develop department point of view on effective automation to ensure that we can support other departments and stakeholders as they seek to better leverage the features of our enterprise applications
• Effectively prioritize competing priorities to ensure we are maximizing the impact enterprise applications and the broader team can have on the organization

Develop and retain a high performing Applications team, resulting in 85% team retention

• Develop trust and leverage influence of team to drive strong results
• Develop current team competencies and skill sets to be systems thinkers and contributors to the business purpose of the Enterprise Applications function
• Ensure the Enterprise Applications team receives strong evaluations of customer satisfaction and data accuracy/consistency from key stakeholders
• Support team members to identify opportunities for professional development, and actively develop team members

Serve as a key member of the Employee & Business Information Systems Leadership Team

We look for Team and Family who embody the followingvaluesand characteristics:

• Believes and is committed to our missionand being an agent of change: that all students are capable of getting to and through college
• Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
• Works with urgency and purpose to drive student outcomes
• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change

• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
• Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
• We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students.

Supervisory Responsibilities:

• Supervise, train and evaluate the Enterprise Applications Team ( 8 team members , 4 direct reports )

Qualifications:

• Education: Bachelor's degree required, business administration, management information systems..... click apply for full job details