This position is responsible for the entire client billing revenue cycle including invoicing, collections, cash posting, customer follow‑up and accounts receivable management for a clinical reference laboratory.
QUALIFICATIONS:
- High school graduate or equivalent.
- Experience in client and third-party insurance billing.
- Excellent written and verbal communication skills that translates into proactive updates to management internally and positive interaction with customers
- Excellent analytical and problem solving skills
- Proficient in Microsoft Office programs
ESSENTIAL FUNCTIONS:
- Exercise independent judgment and discretion in regard to customer collection duties.
- Manage the invoice and collection lifecycle from invoice creation to payment by the customer.
- Process monthly invoice runs and send invoices to clients.
- Assist clients in resolving questions and/or problems regarding their invoices and accounts.
- Lead customer collection activities by contacting customers on outstanding balances.
- Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data.
- Create and maintain AR Client Management Report detailing the status of all aged receivables. Escalate significantly aged or problematic customer receivables to management.
- Manage Client Request WQ ensuring that all client requests are performed in a timely manner and all transactions are processed through the Error WQ.
- Manage transactions in the CIM WQ and make certain that all transactions are billed appropriately.
- Process all transactions in the Held Transaction WQ in a timely manner.
- Enter all reference testing as instructed by the Send-Out department.
- Liaison with third party insurance carriers to ensure proper collection and client reimbursement accounting.
- Maintains physician/client and patient/client accounting to ensure proper billing and collection.
- Coordinates with appropriate laboratory personnel on proper computer data entry and current prices of laboratory services to ensure accurate and up-to-date client billing.
- Maintain confidentiality of all laboratory information according to laboratory policy.
Physicians Laboratory Services, Inc is an Affirmative Action/EEO Employer - qualified applicants will be considered for employment without regard to protected veteran or disability status, race/color, religion, gender, national origin or any other legally protected basis.
Contact Kacey Moreland with questions at .