Company Description
Imagine what we can do together. At LinkedIn, we believe amazing things can happen when we work together in an environment where everyone feels a true sense of belonging and their ideas are heard. Join us and help make a direct impact on the world's workforce in ways no other company can.
Job Description
This role will be based in our New York or Washington, DC office or remotely based on where the chosen applicant resides.
LinkedIn was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world's workforce in ways no other company can. We're much more than a digital resume - we transform lives through innovative products and technology.
We're looking for a Hybrid Account Director to join our team as a trusted adviser to customers and prospects within the Academic vertical.
In this role, you will help our K12 & Higher Ed customers adopt LinkedIn's Solutions across the full spectrum of their talent lifecycle; from Hiring to Employee Development, to Employee Engagement. In addition, you will have the unique opportunity to work with higher-ed institutions who are using LinkedIn's tools and platform to create better career outcomes for the students they support.
Are you a strategic and process-driven seller who constantly exceeds revenue goals? Do you prioritize your clients' best interests and work to co-create value with them? Are you a solutions-oriented seller, with a growth mindset, and a strong desire to change education for the better? If so, we'd love to talk.
Responsibilities
- Drive customer retention and renewal growth from existing business
- Cultivate new business by proactively prospecting in assigned territory through high activity in making cold calls and e-mail campaigns
- Build relationships with multiple stakeholders (vertically and horizontally) across the Customer's organization
- Drive customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
- Use data and insights to support investment recommendations or overcome customer objections
- Proactively mitigate churn risk by adopting a smart, customer-centric approach
- Engage customers to confirm & clarify value and adapt the strategy when needed to optimize ROI
- Prepare paperwork and manage procurement cycles to activate and maintain contract services
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
- Apply business acumen in account planning by considering economic, industry, and company factors with a customer-centric lens
- Agree to joint accountability with colleagues and cross-functional teams for optimal customer success
- Practice humility and asks for help from colleagues when faced with a challenge or unknown
- Be disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
- Follows best practices when using CRM and other tools to manage the sales cycle
- Consistently meet and exceed monthly, quarterly, and annual sales quotas
- Consistently meet and exceed daily, weekly, and monthly assigned KPIs, including but not limited to: outbound calls, lead conversions, first meetings, prospecting activities, email campaigns, pipeline growth.
- Travel required - 2-3 field visits per quarter and attendance at regional conferences as needed
- Sell with Integrity
Qualifications
Basic Qualifications:
- 8+ years of applicable sales experience
Preferred Qualifications
- Experience with HR software; sales or marketing
- Experience with SaaS products or services
- Experience with talent acquisition, development, or e-learning business
- Experience in academic space and/or working with higher education stakeholders
- Excellent communication, negotiation and forecasting skills
- Ability and desire to work in an entrepreneurial, informal environment
- Excellent time management skills and ability to prioritize time effectively
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment
- Ability to gather and use data to inform decision making and persuade others
- Ability to assess business opportunities and read prospective buyers
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
- BA/BS degree or equivalent in a related field
Additional Information
All your information will be kept confidential according to EEO guidelines.
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: Please reference the following information for more information: and for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation.
Examples Of Reasonable Accommodations Include But Are Not Limited To
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link:
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here:
Please reference and for more information.
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position..... click apply for full job details