Administrative Case Manager

Administrative Case Manager**job details:**+ location:Baltimore, MD+ salary:$50,000 - $65,000 per year+ date posted:Monday, March 29, 2021+ job type:Permanent+ industry:Management consulting service+ reference:AB_+ questions:**job description**Administrative Case ManagerAre you a planning, communication, and customer service expert? We are looking for a polished/personable and professional Case Manager for our Top Healthcare client in the Baltimore Area. The ideal candidate has two to three years experience providing consultative health services to members, prospective patients, coordinating appointments, and has effective communication skills. We are looking for a multi-tasker who thrives in a fast paced environment.ResponsibilitiesAs a Health Advisor/Case Manager you will manage all aspects of your assigned clients' experience. This includes phone consultations with the individual clients to collect clinical information, and outlining available and appropriate PinnacleCare services. You will work with an internal research team to match the individual to top doctors and consult with the Medical Director Team to facilitate medical appointments and ensure optimal clinical outcomes. Throughout and after this process, you are ensuring an excellent customer experienceOther Duties: These job duties do not cover or contain a comprehensive list of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.Skills+ Scheduling Appointments+ Decision Making+ Maintaining Calendars+ Organization+ Prioritizing+ Microsoft Office+ Administrative Duties+ Written Communication+ Coaching+ Web Conferencing+ Handling Confidential InformationEducation+ High School (required)Qualifications+ Years of experience: 0 years+ Experience level:Shift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.