Job Description
Case Associate Needed in the Bronx
Full time, Residential program
POSITION OVERVIEW:
The Case Associate is the intermediate level of direct care staff working with residents of a supported housing program in order to help residents live in the community as independently as possible.
RESPONSIBILITIES
* May carry a caseload of residents
* Provides services to those residents within the scope of program regulations and agency mission.
* Evaluates and assesses independent living skills, and supports residents in meeting individual goals.
* Assist residents with locating and securing housing
* Advocates on behalf of residents with other services providers.
* If carrying a caseload, links residents to community based treatment and collaborate with other service providers when coordinating services.
* If carrying a caseload, practices person-centered and collaborative service planning with residents, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
* Interprets and explains agency policies and procedures to residents.
* Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
* Conducts monthly unit/apartment inspections.
* Provides resident escorts to appointments as needed.
* Assist residents with moving, carrying groceries, laundry and other household items as needed.
* Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings.
* Participates in planning and execution of special and holiday events
Documentation
* Completes regular and timely documentation of all resident interactions, including progress and informational notes.
* Insures progress notes meet monthly billing documentation requirements, if applicable
* Files incident reports as appropriate
* Facilitates monthly roommate meetings when appropriate
Core Competencies
* Excellent resident engagement skills
* Strong verbal and written communication skills
* Attention to detail
* Ability to work independently as well as with a team
* Ability to travel to visit residents in apartments or to escort residents
* Valid driver's license and willingness to drive agency van preferred
* Ability to lift 25lbs as needed to assist residents
REQUIREMENTS
* Bachelor's degree in Social Work or related field
* 1 year experience in a community health setting or a residential facility
* Familiarity with Windows programs and able to learn new systems and programs
* Willingness to work with a seriously mentally ill population, many with experiences of homelessness and substance use.
* Compassion and respect for vulnerable individuals
For more information and to apply, please contact:
Howard Newman
Account Manager, Bond Health Staffing
th Avenue
Brooklyn, NY, 11219
Office: 1- ext. 204
Fax: 1-